3707 Fogg Rd S 901-238-0764

Hernando, MS 38632 662-429-0774

Erika S. Swindle

Objective To obtain a professional job with a company that will give me the
opportunity to utilize my skills. I would like to be able to grow with the
company and advance in my position.

Experience 1995 - 1997 County Seat Animal Hospital Hernando, MS

Veterinary Assistant
 Managed the front office and assisted customers as needed.
 Answered multi phone lines.
 Scheduled appointments.
 Assisted with surgery.
 Managed the care of all animals, including holidays and weekends, and
with permission of both doctor and owner, I brought some patients to my
home, so they could be cared for as needed.
 Administered medication.

1999 - 2001 Raines Road Animal Hospital Memphis, TN

Veterinary Technician / Assistant
 Handled the care of all patients.
 Cleaned and medicated wounds.
 Assisted with surgery.
 Prepped for surgery.
 Administered exam for lab work.
 Assisted and also performed dental cleanings.
 Answered multiple phone lines.
 Scheduled appointments.
 Assisted in lab work, which included drawing blood, checking for heart
worms, stool samples, ECT.
 Suggested new products that increased earnings by 20%.

2001 - present Air Pro Heating & Cooling Hernando, MS

Dispatcher / Sales / Receptionist
 Answered multiple phone lines.
 Dispatched techs to the job locations through out the day.
 Call back customer surveys.
  Accounts payable & receivable.
 Filing/Invoicing/Bookkeeping/Data entry
 Responsible for ordering parts
 Stocking shop and trucks with parts
 Microsoft Word & Excel
 Z-Ware
 10-Key
 Customer service
 Cross – Selling

March – September 2007 Fed Ex Ground Olive Branch, MS

Package Handler
▪ Loaded two to three trucks.

Education 1999 Magnolia Heights Senatobia, MS

Northwest Community College – Basic education, with plans to return and
complete my education.

Interests Horse back riding, gardening, fishing, and outdoor activities, and
spending time with my family.