ROLE AND ROLE

EFFECTIVENESS
Group-6
Section-C
ROLE VS OFFICE

OFFICE is a relational ROLE is the place in a social

concept, defining each system
system defined
defined by
by the
the functions
functions in
in
position in terms of its response to the one’s own and
relationship to others. E significant member’s expectations
X from that office or positions
P
Based on power relations E Based on maturity
Related privileges C Related obligations
Usually hierarchical Non- hierarchical
T
Created by others Created by others and self
Part of the structure A
Part of the dynamics
Evaluative T Held by
Descriptive
I
O
N
S
Role
Occupant
ROLE
SENDERS
ROLE- INTEGRATING POINT OF ORGANIZATION
AND INDIVIDUAL
Organization Structure Goals

Role
Individual Personality Needs

 Once a person becomes a member of a social system, he/she receives as well as

projects certain expectations to others. There are two approaches to it:-

Reactive or Role Taking Proactive or Role

Approach Making approach
 In Role Taking approach, the sending and receiving together influences the Role

individual’s role behavior.

Sendi
ng

 Role Taking is concerned with the identification of the self with the role.
Role
Beha
vior

Role
Recei
ving

Role Episode
ROLE SYSTEMS AND SETS

 Role Space -
SELF Inter- relationship Various roles an
Inter- relationship
individual occupies

The interpretation of ‘ I ’ ,
cognitive structure which
evolves from past experience
and other person and object.

 Role Sets –
Particular Pattern of Other roles in the
role system
Inter- relationship

 Inter role distance indicate distance b/w occupant’s role and other roles. Smaller
distance indicates higher role linkages
ROLE EFFICACY
 Potential Effectiveness of an individual occupying a particular role in an
organization.
 Psychological factor underlying role effectiveness.

Factors Affecting Role Efficacy

1. Role Making
Active Attitude towards the role to define and mould the role into ones liking.

 Self-Role Integration – The more the use of our strengths, the more the
efficacy.
 Proactivity – Taking initiative to start new activities and redefine the role.
 Creativity – Roles should allow personal creativity to solve problems.
 Conformation – Being able to confront problems and take responsibility.
2. ROLE CENTERING
 It is the feeling associated with the importance of ones role in the organization.
 People who feel that their role is central and important to the organization have high
Role Efficacy and vice-versa leads to low role efficacy.
 Perceived importance of role is due to:-

Personal
Influence
Growth

More the influence exercise Perception of opportunity to grow and

more the efficacy. We can
increase it by delegating
authority, give details of
decision made etc.
develop gives high efficacy while feeling
of job stagnation leads to lower efficacy. It
can be increased by appreciating
subordinates work, cooperate with them to
overcome shortcomings and delegate
challenges
3. ROLE LINKING
o Inter-linking of roles in a system
o Joint effort: Different role occupants functioning in tandem increase role efficacy
o Isolation: Sense of seclusion reduces role efficacy

o Assistance
o Openness: Conducive work environment with individuals open to co-operation increases role
efficacy
o Availability: Feeling of being supported by others increases role efficacy

o Super-ordination
o Boundless: Role system extends above single system. It is influenced by other role systems and
vice versa.
o Super-ordinate goal: Feeling of working towards a super-ordinate goal positively affects a role’s
efficacy.
THANK YOU