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Name/Class:

Progress Test 13(Units


(Units1–4)
9–12)
ening

ulary Listening You will hear five people talking about meetings. For each recording, match
the speaker to ONE piece of advice (a–h) that he/she gives. You will hear the
recording twice.
nglish Vocabulary 1 Speaker 1 . . . . . . . . . . . a) Brief participants well
2 Speaker 2 . . . . . . . . . . . b) Have a clear purpose
3 Speaker 3 . . . . . . . . . . . c) Invite the right people
ading 4 Speaker 4 . . . . . . . . . . . d) Arrive on time
Use of English
5 Speaker 5 . . . . . . . . . . . e) Chair the meeting effectively
f ) Choose the right location
mmar Skills
Reading g) Keep the meeting short
h) Have someone take the minutes

ctions Language
Grammar Complete the sentences using the correct form of the verb in brackets.
Skills
6 ............. . . . . . (you / work) on a new project at the moment?
7 My colleague always . . . . . . . . . . . . . . . . . (finish) work early on Fridays.
ading 8 OurLanguage
company . . . . . . . . . . . . . . . . . (already / invest) $4.54 million in Research
Functions
and Development this year.
9 The marketing team . . . . . . . . . . . . . . . . . (meet) in London once a week.
riting
Reading 10 At the moment we . . . . . . . . . . . . . . . . . (not develop) a new brand.
11 ............. . . . . (you / usually / buy) usually birthday presents for your
aking colleagues?
Writing 12 The new company, GoKids, . . . . . . . . . . . . . . . . . (produce) books for children.
13 I ........... . . . . . . (see) my boss at 12.30 tomorrow.
Speaking 14 I’m going to the conference too. I . . . . . . . . . . . . . . . . . (give) you a lift if you like.
15 The bus ... . . . . . . . . . . . . . . (depart) from the central bus station at 7.35 p.m.
16 I won’t be able to make the workshop on Friday. I . . . . . . . . . . . . . . . . . (go) to
Frankfurt for a long weekend.
17 ............. . . . . (you attend) the seminar next week?
18 I think the Budapest flight . . . . . . . . . . . . . . . . . (be) late too.
19 They ....... . . . . . . . . . . (stay) at the Ibis Hotel in Paris at the moment.
20 I’ve decided I . . . . . . . . . . . . . . . . . (leave) the company soon.

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Name/Class:
Use of English Progress Test 1

Reading Read the article and decide if these statements are true or false.
21 British companies are failing to spend money on modernising their
businesses.
Grammar 22 Large numbers
Skillsof companies have invested in new IT equipment.
23 The press have reported on many unsuccessful projects.
24 LS took over Calcot.
Functions 25 LS Language
recently took over its rival.
26 Bilton’s is a successful partnership.
27 Small and medium-sized businesses need to negotiate better.
Reading 28 Parts-2-go and Delkon are working closely together.

Changes in business operations


Writing

.............................................................................. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . .
Speaking
By Alan Rodger agreed a ten-year deal to provide There are huge opportunities
British companies are investing services for Tilkin. This ended for small and medium-sized
huge amounts of money in earlier this year, when LS was businesses to make savings by
making changes to their replaced by Calcot. However, it using shared services. For
traditional business practices. was not all bad news and LS instance, organisations with
The main aims behind this behaved professionally and similar requirements can
investment are to increase the helped to ensure the successful negotiate to use the same service
quality of services provided, takeover of the service by its provider. This would mean that
while reducing prices. rival, so the only problems the costs for each company would
The demand for available and reported were minor ones. be reduced through savings of
skilled IT resources in the UK is The main goal of investing in scale. This is the model behind a
so great that many customer outsourcing is to improve the deal recently announced for a
services companies have decided quality of customer services, and joint venture between Parts-2-go
to outsource contracts to low-cost to lower the cost of operations at and Delkon.
countries, such as India, in order the same time. One example of a Partnerships are great
to meet this demand. successful outsourcing opportunities to show what can
So, what are the challenges and partnership is Bilton’s. Almost be achieved with open minds,
opportunities that outsourcing two years ago the company shared interests, and a
presents? There have been many started outsourcing services to a commitment to better and
newspaper stories of failed consortium of companies. The cheaper services. Perhaps the
projects and broken-down deal with the consortium is for experience of the past can
relationships between customers five years. Payments are made to actually help make changes for
and the service companies who the consortium if it reaches its the future.
have outsourced contracts. targets – it has to deliver a two
Probably the most famous of percent improvement in From the Financial Times
these stories was LS, who had customer satisfaction annually.

GLOSSARY
consortium, noun, sing. a combination of two or more large
international companies, which join together for a special
common purpose.

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ading Name/Class:
Progress Test 1

mmar Skills A Complete the gaps in the conversation with appropriate phrases (a–j).
Sandra: John, . . . . . . . . . . . . . . . . . 29 ? When would be the best time to launch
the new sun cream range? July?
tions Language John: .... . . . . . . . . . . . . . 30 I think May would be better. That’s when most
people start going on holiday.
Sandra: .... . . . . . . . . . . . . . 31 but I’m not sure we’d be ready by then. There’s
ading still a lot of work to do.
John: I know . . . . . . . . . . . . . . . . . . 32 So, what do you suggest?
Sandra: .... . . . . . . . . . . . . . 33 June? That gives us three months to prepare.
riting John: .... . . . . . . . . . . . . . 34 we need three months to prepare?
Sandra: Two months would be too little, I think. . . . . . . . . . . . . . . . . . 35 about
that?
aking
John: Three months will be fine – . . . . . . . . . . . . . . . . . 36 anyway.
Sandra: Great. . . . . . . . . . . . . . . . . . 37 ring Martin and see if he agrees.
John: .... . . . . . . . . . . . . . 38 for a minute. Can we discuss something else
first before you call?

a) what you mean


b) what’s your opinion
c) How about
d) I propose that we
e) That’s true
f) Well, I think so
g) Maybe, but
h) How do you feel
i) Are you saying that
j) Hold on

B Some of the underlined phrases in the telephone conversation below contain


errors. Find and correct them. If a phrase is correct, put a tick in the space
next to that line.
Bob: Good morning. Easy electrics.
Alexis: Hello. I’d like speaking with Bob Baker, please. . . . . . . . . . . . 39
Bob: Bob Baker speaking.
Alexis: Oh, hello. My name’s Alexis Draper. . . . . . . . . . . . 40 We’ve got a
meeting on Wednesday, but I’m afraid something’s come to.
. . .. . . . . . . . 41
Bob: No problem. How if Thursday? . . . . . . . . . . . 42
43
Alexis: Sorry, I can’t make it then. Could we meet on Friday . . . . . . . . . . .
at eleven?
Bob: That’s OK to me. . . . . . . . . . . . 44
Alexis: Good. So I’ll see you on Friday. . . . . . . . . . . . 45
Bob: OK then, Bye.
Alexis: Bye.

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Progress Test 1

C Complete the conversation using the sentences (a–e).


Woman: Hello Boris. Nice to see you again.
Man: .... . . . . . . . . . . . . . 46
Woman: .... . . . . . . . . . . . . . 47
Man: .... . . . . . . . . . . . . . 48
Woman: Oh yes. Maxlite manufactures bags, doesn’t it?
Man: .... . . . . . . . . . . . . . 49
Woman: .... . . . . . . . . . . . . . 50
Man: Thanks very much – I will.

a) I’m working there at the moment. Let me give you my card. Give me a call
when you are in London next.
b) Not too bad, thanks. Where are you working these days?
c) I’m with Maxlite. I’m in the sales department.
d) You too! How are you?
Listening e) That’s right. We’ve got branches throughout the UK, so I’m hoping to work
in London at some point.

Vocabulary Complete the sentences using the correct alternatives.


51 What is Janice’s management . . . . . . . . . . . . . . . . . ?
a) style b) way c) type
Use of English 52 I’m working on a new research . . . . . . . . . . . . . . . . . .
a) field b) project c) policy
53 I’ve heard our company is going to . . . . . . . . . . . . . . . . . with PTL Limited.
Reading
a) merge b) acquire c) expand
54 We need to . . . . . . . . . . . . . . . . . the layout of our department.
a) reorganise b) regulate c) relocate
Grammar Skills
55 I wouldn’t say they were cheap, but the CDs were certainly good
............. . . . . .
a) cost b) price c) value for money
Functions Language
56 We’ve discovered a complete lack of brand- . . . . . . . . . . . . . . . . . among our
target customers.
a) stretching b) awareness c) force
Reading
57 Expect ..... . . . . . . . . . . . . on this service of up to 2 hours.
a) delays b) seats c) overbooking
Writing 58 The business has twelve retail . . . . . . . . . . . . . . . . . in London.
a) subsidiaries b) outlets c) warehouses
59 Millers is a very . . . . . . . . . . . . . . . . . company. I can’t see it ever modernising
Speaking the way it operates.
a) conservative b) dynamic c) progressive
60 I’m working on a new campaign to . . . . . . . . . . . . . . . . . our new product range.
a) promote b) move c) relocate
61 I work in a large department . . . . . . . . . . . . . . . . . .
a) store b) kiosk c) warehouse
62 In order to get a new job, I need to . . . . . . . . . . . . . . . . . .
a) retrain b) retail c) relaunch
63 Shall we walk upstairs or take the . . . . . . . . . . . . . . . . . ?
a) subway b) lift c) left
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Progress Test 1 Grammar Skills

64 I don’t ..... . . . . . . . . . . . . with you at all.


Functions Language b) criticise
a) complain c) agree
65 Shop at Davey’s – we stand for . . . . . . . . . . . . . . . . . and reliability.
a) quantity b) quality c) standard
Reading

Writing A You have received the following e-mail. Write a short reply (40 to 50 words).

Include the following points:


Speaking • thank Mandy for the invitation
• explain that you are not available for the meeting – you are on a
course
• accept the lunch invitation and arrange a time and date

To... Paul Healey

Subject: Project Meeting

Dear Paul

I just wanted to check you’re available for the project meeting on December
19 at 14.30. Do you fancy lunch sometime next week? We could go to
Brown’s, the new place in the town centre perhaps? I’ve attached a copy of
their menu.

Mandy

Starters
Brown’s

Breaded Garlic and Ginger Prawns £3.75


with a sweet chilli dip.
Smoked Scottish Salmon £3.95
smoked salmon slices served with rustic bread and a wedge of lemon.
Fresh Soup of the Day (V) £2.50
served with a wedge of rustic bread.

Main Course
Peppered Sirloin Steak £11.50
8oz sirloin steak with a creamy peppercorn sauce dusted with cracked black
pepper, served with two flat mushrooms, chips and a fresh mixed leaf salad.
Duck with Orange Sauce £10.75
Half a Lincolnshire duck served with a richly flavoured orange sauce, roast
potatoes and mixed seasonal fresh vegetables.
Thai Green Vegetable Curry (V) £8.25
a medium spiced vegetable curry, laced with coconut milk, served with a
poppadom and coconut rice.

Desserts
Traditional Baked Cheesecake £3.75
a slice of delicious vanilla flavour cheesecake, served with passion fruit coulis.
Chocolate Fudge Sundae £3.50
ice-cream, chocolate fudge brownie, Maltesers, cream and chocolate fudge
dessert sauce.
Fruit Pavlova £3.25

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Progress Test 1

B You work for the computer wholesalers, Wilson’s. Your company has not yet
received payment from a client for the invoice below. The finance manager,
Ms Sanderson, asks you to write a letter (120 to 140 words) to the client.

Include the following points:


• the subject of the letter
• remind the client what the order was
• explain to the client that the payment is overdue
• if payment is not received within seven days, the company
will take further action
• give details of how you or Ms Sanderson can be contacted

INVOICE:

Client: Mr Fitzpatrick
Invoice no: PIC401
Item: 1 litre glass bottles
Quantity: 10,000
Price including VAT : £2,025
Payment due: within 30 days (by 14 May)

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