Name/Class:

Progress Test 23 (Units

(Units 5–8)
9–12)

1 2
Listen to Martin McNaughton summarizing two companies’ performances
Listening
over the past year. Complete the notes below with the figures you hear.
You will hear the presentation twice.

Vocabulary Profits at Simpson’s Profits at Litty

ening • increased at Highfield • in March: £ .................... 3
.................... 1 percent since • in September: £ .................... 4
Use of English last year
• predicted for last quarter:
• current year’s profits: £ .................... 5
ulary £ .................... 2
Reading
1 2 Listen to a TV presenter speaking about five people who have been
glish nominated for a business award. Match the descriptions (a–e) to the
Grammar names below. You will hear the presentation twice.
Skills
6 Catherine Roper a) has taken over another company
ading 7 Deepak Patel b) has a number of overseas branches
Functions 8 Ricky Rand
Language c) went to university
9 Gary Bell d) recently moved into a different area of business
mmar Skills
10 Melanie Rogers e) has always worked for the family business
Reading
Language A Rewrite the underlined phrases with the correct alternatives.
ctions
Writing 11 I recommend that you don’t talk about money.
You ........ . . . . . . . . (shouldn’t / don’t have to) talk about money.
ading 12 It’s essential that we order the new stationery supplies today.
Speaking We ......... . . . . . . . (must / should) order the new stationery supplies today.
13 It isn’t necessary for you to attend the meeting.
riting You ........ . . . . . . . . (mustn’t / don’t have to) attend the meeting.
14 I advise you to take plenty of business cards with you on your trip.
aking You ........ . . . . . . . . (have to / should) take plenty of business cards with
you on your trip.
15 Where I work it’s necessary for everyone to start work at 9.00.
Where I work everyone . . . . . . . . . . . . . . . . (should / has to) start work at 9.00.

B Complete the gaps in the sentences using one of these words.

at by to in of

16 Sales increased nine percent from 1.2m . . . . . . . . . . . . . . . . 1.4m.

17 Profits have grown . . . . . . . . . . . . . . . . ten percent in only eight months.
18 Employee numbers reached a peak . . . . . . . . . . . . . . . . 1,049 in the year 2002.
19 There has been a general increase . . . . . . . . . . . . . . . . sales over the last
quarter.
20 Last month turnover stood . . . . . . . . . . . . . . . . $2.9m.

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Name/Class:
Use of English
Progress Test 2

Reading A Match each of these statements (21–25) about conversations with one of the
paragraphs (i–v).
21 A brief conversation led to important changes for one company.
Grammar 22 PerhapsSkills
we should learn from our European neighbours.
23 Good conversation can help to motivate staff.
24 Talking to colleagues is a good way of dealing with problems at work.
Functions Language
25 Effective conversation is important in your private and work life.

B Now complete the gaps (26–30) in the article with the sentences (a–e) below.
Reading a) This is because it enables people to discuss issues and solve everyday
work difficulties.
b) It’s about listening to the other person and responding.
Writing c) It may come as a surprise to some what people can learn from casual
conversation.
d) However, this is something British businesses are only starting to realise.
Speaking e) In addition, conversation enables colleagues to work better as a team.

i) As many European cultures have already known for years, being good at
conversation is a key skill – both socially and in business. . . . . . . . . . . . . . . .. 26.
These companies are gradually recognising that good conversation is more
than just making sure the person you’re speaking to has got your message.
.............. . . 27. This two-way interaction generates idea after idea.

ii) Mark Satchell of TDR International says, ‘Managers used to see their staff
chatting as a sign of them wasting their time or not having enough to do.
What managers failed to see was the way conversation builds relationships
– between employees and between staff and their managers. ............... 28.
This in turn aids company loyalty, staff retention and, ultimately,
productivity!’

iii) .............. . . 29. The office cleaner of a large London organisation, for
instance, was chatting to the MD early in the morning and happened to
mention that staff regularly left their windows open. Nothing more than
that! But, within a week staff had been reminded by the MD to close their
windows before going home, office security improved and the heating bill
was reduced!

iv) Face-to-face conversation puts people in touch with each other, rather
than distancing them, as e-mails are often said to do. This kind of
communication can reduce stress in the workplace. . . . . . . . . . . . . . . . . 30. If
employees can’t sort out problems among themselves, they can grow into
something much bigger!

v) So, as Malcolm Rogers of the Mallory Business School says, ‘I think it

would be a good idea to do the same things our Spanish, Italian, French
and Portuguese colleagues do – greet everyone in the morning, have a
coffee together, enjoy an extended lunch and, most importantly, engage
in some good old-fashioned conversation.’

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 ading Name/Class:
Progress Test 2

mmar Skills A Put the sentences (a–f ) into a logical order to introduce a presentation.
a) This morning I’m going to outline the company’s performance over the last
year.
ctions Language b) If you have any questions please do not hesitate to interrupt me.
c) I’ll start with the predicted turnover and profits.
d) I’ve divided my talk into two parts.
ading e) Then I’ll move to look at what the actual figures were.
f ) On behalf of FonBell I’d like to welcome you here today. My name’s Sally
James.
Writing 31 ....... 32 .. . . . . . 3 3 . . . . . . . 3 4. . . . . . . 3 5 . . . . . . . 3 6 . . . . . . .

B Complete the short dialogues below with the expressions (a–j).

aking
37 A: I’ve got a new job!
B: That’s great. ....................
38 A: Have you been to London before?
B: No I haven't. ....................
39 A: ....................
B: I agree. We know far too little about what the market needs.
40 A: Is everyone here?
B: .......... . . . . . . Barbara is running a little late.
41 A: How long are you staying?
B: .......... . . . . . .
42 A: Would you like to meet for lunch?
B: .......... . . . . . . I’ve got a meeting with a client.
43 A: Quiet please everyone.
B: Thanks Dave. . . . . . . . . . . . . . . . .
44 A: .......... . . . . . .
B: I’m not very keen actually.
45 A: Here’s your wine.
B: Thanks. . . . . . . . . . . . . . . . .
46 A: Do you mind if I have another coffee?
B: Go ahead. . . . . . . . . . . . . . . . .

a) I’m afraid I can’t.

b) Congratulations!
c) Cheers!
d) It’s my first trip.
e) Just until tomorrow.
f) Help yourself.
g) We need to look into this in more detail.
h) Could you just hang on for a minute?
i) Let’s get down to business.
j) How do you feel about that?

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Name/Class: Listening
Progress Test 2

Vocabulary A Choose the best word to complete these sentences.

47 Please could you submit the . . . . . . . . . . . . . . . . form by 22 August.
a) offer b) application c) covering d) probationary
Use of English 48 We’re looking for someone with excellent communication . . . . . . . . . . . . .... .
a) education b) qualifications c) skills d) experience
49 There are over a hundred references to . . . . . . . . . . . . . . . . .
Reading
a) shortlist b) enable c) make d) check
50 Could you type up the . . . . . . . . . . . . . . . . after the meeting?
a) agenda
Grammar Skills b) minutes c) AOB d) items
51 I’ve just started a new job and have been thrown in the . . . . . . . . . . . . . . . . end.
a) big b) wide c) deep d) long
52 My boss has no . . . . . . . . . . . . . . . . and really embarrassed himself at lunch
Functions Language
yesterday.
a) traditions b) customs c) greetings d) manners
Reading 53 It was a great eye- . . . . . . . . . . . . . . . . doing business in Japan.
a) turner b) opener c) closer d) widener
54 We need to come up with a new marketing . . . . . . . . . . . . . . . . .
Writing a) exhibition b) campaign c) mailshot d) commercial

B Complete the gaps in the sentences using the correct form of the word in
Speaking brackets.
55 BTW is an . . . . . . . . . . . . . . . . (advertise) agency that specialises in hoardings
and billboards.
56 Some companies compare their main . . . . . . . . . . . . . . . . (compete) products
with their own.
57 Susan had lots of ideas for new ads, but they were all less than
............. . . . (inspire).
58 What do you think is the best way of . . . . . . . . . . . . . . . . (promote) our latest
credit card – a commercial or leaflets?
59 Some companies use ................ (humour) slogans to attract consumers.
60 One successful advertising technique is celebrity . . . . . . . . . . . . . . . . (endorse).
61 Shall we attend the Munich . . . . . . . . . . . . . . . . (exhibit) this year?
62 Nike experimented unsuccessfully with its . . . . . . . . . . . . . . . . (expand) into
non-athletic shoes.
63 The campaign set out to make the juices look as mouth- . . . . . . . . . . . . . . ..
(water) as possible.
64 Bad ........ . . . . . . . . (publicise) is often considered better than none at all.

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 Name/Class:
Progress Test 2
Vocabulary
C Complete the gaps in these sentences using the words from the box.
Use of English
bankruptcy venture capital rating recession statement refund

Reading
65 Would you like to receive your bank .................... monthly or annually?
66 Like many other entrepreneurs in the 1990s, Simon Nixon never received
any .................... to help him establish his business.
Grammar Skills
67 The company can’t pay its debts – I think it’s heading for .................... .
68 Buyers and sellers on Amazon.com give a .................... for the quality of
service provided.
Functions 69 TheLanguage
economy’s still doing badly. The country’s been in a .................... for
years and I can’t see the situation improving.
70 I returned the faulty goods to the wholesalers and they gave me a full
Reading .................... .

Writing A You work in the finance department of a café chain. A colleague has asked
you for information about the company’s turnover and pre-tax profits over the
previous six months. Write a brief summary (40 to 50 words). Use the graphs
Speaking to help you.

Turnover Pre-tax profits

7 7
6.5 6.5
6 6
5.5 5.5
5 5
m

4.5 4.5
4 4
3.5 3.5
3 3
2.5 2.5
2 2
1.5 1.5
1 1
0 0
J F M A M J J F M A M J
Months Months

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Name/Class:
Progress Test 2

B You work for a chemical company. Your company, ChemicTel, has decided to
make changes to the way salaries are paid. Your boss has asked you to send
a memo to all his staff to inform them of the changes. Use your boss’s notes
below to help you write the memo. Write 120 to 140 words.

Include the following information:

• Salaries will now be paid on the 25th, not the 28th
• All salaries to be paid into your bank account – no cheques
• Detailed payslip will be sent to home address
• For further information contact HR on Ext. 152

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