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ISG

technology

Experts in Networking',

.0, IT Solutions and Support

ISG technology

• Network infrastructures, solutions

and support

• Established for over 25 years

• Unique integrated approach

• Nationwide coverage

• Accreditation from leading vendors

• Experience of public and private sector projects

• Expertise in retail, finance, leisure, health and education sectors, local and central government

• Prompt, professional and reliable services

Network Infrastructures

• Copper, fibre, wireless and 11M networks

• Data and voice convergence

• Networks for up to 50,000 users

• Across multi-site operations

• National and international deployment

• Project management

• Expertise in specialist buildings and environments

• Design and installation

• Managed solutions

IT Solutions

• Consultancy, installation, configuration

and support

• Microsoft Gold Partner

• HP, EMC, Cisco and VMware accreditations

• Higilly trained, certified technicians

• Latest software and hardware packages

• Virtualisation, storage area networks and security

• Multi-site technology roll-outs

IT Support

• Ideal for operations with 150 - 1,500

employees

• Remote and on-site support

• Server, lANIWAN, application issues

• Reliable data back-up

• Nationwide coverage

• Partially or fu lIy outsourced support

• Pre-packaged or bespoke offerings

Scalable IT services

technology

Network Infrastructures

Project management, design and deployment of wired and wireless networks; for public and private sector clients, across single

and multi-site locations.

IT Solutions

The latest technologies for organisations seeking the right solutions and expertise to maximise efficiency and maintain competitive edge.

IT Support

Consultation and support services for organisations looking for a trustworthy technology partner to keep operations running smoothly.

We've provided complete network infrastructure solutions for high profile projects including the Petronas Towers and the Commonwealth Games in Malaysia, Westminster Abbey, the Ministry

of Defence, Whitehall, and Customs House, London. While in education we have supplied solutions to many universities and colleges, including Salford, Stirling and Birmingham.

Network Infrastructures

Working with leading vendors, we provide copper, fibre, wireless, RFID and intelligent infrastructure management networks, as well as data and voice convergence systems.

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Our corrrpercial experience covers major retailers,

such as Tesco and Selfridges; a portfolio of quick service restaurants, including McDonald's and KFC; and leading financial. institutions.

Our work within the public domain is equally as impressive. Projects within health and education for local authorities and central government often mean dealing with specialist buildings of historical or environmental importance, as well as adherence to strict budget constraints.

Our engineers are dedicated to delivering a high quality service and our mantra is to 'make it happen'. If deployment issues impact on our schedule we have the experience to overcome the unforeseen and keep projects on track.

Solutions

With Microsoft Gold Partner status and accreditations from other leading solutions providers including HP, EMC, Cisco and VMware, we supply, install, advise and configure the very latest products for organisations seeking a knowledgeable solutions provider with a

personal touch.

We work with the best, to bring you the best performing solutions and our official partner status with many of the industry's most acclaimed

Support

Whether you're looking to benefit from our

expert consultancy at a strategic level, or seeking technical support for your day-to-day functions, our team has the technical insight and intimacy to offer one-to-one advice and diagnostic services for between 50 and 1,500 employees.

Our tiered support packages are designed to meet most organisations' technical needs and offer both fully and partially outsourced support services. If you feel one of our packaged support offerings does not meet your exact requirements we'll happily review these with you and tailor our support levels to provide you with a bespoke service that better fits your criteria.

vendors is an indication of our industry-wide recognition as a professional IT solutions provider.

Our technicians have undertaken the latest training in conjuncti.ojl with our vendor partners to provide you with t!:le most advanced applications and services currently available. Armed with this specialist knowledge and with a full briefing of your requirements, the team will be able to advise you of the most appropriate solutions for your immediate and likely future needs.

While we can provide permanent resource to manage your IT in-house, we know that it is far more likely that you'll be looking to complement your existing expertise. That's why our highly trained team is proficient in delivering remote support for servers and local and wide area networks, across projects large and small. We also ensure the security and resilience of your critical data by providing reliable back-up services.

Whatever our arrangement with you, we deliver

a highly responsive service - irrespective of your location - and our support levels are such that we are usually able to resolve any issues before you're even aware there's a problem.

We're also renowned project managers

with experience of overseeing national and international deployments, time sensitive

and night operations. We conduct timed

trials to establish exactly how long each configuration will take and use this information to ensure minimal impact on your operations. Where access is limited and downtime a business critical issue, we'll work through

the night to make sure you're up and running again tile next morning.

If you do have any concerns however, our technical team is on hand to help. We will first try to address any issues remotely and then escalate your case accordingly. In the rare instances where we cannot resume normal operations off-site, our technicians will be rapidly dispatched to resolve the problem.

Our aim is to limit your downtime and keep your business running smoothly. Our promise is to do this to the best of our expert ability, whilst ensuring your complete satisfaction with our services.

Scalable IT services

technology

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of our future projects. "

Reading University

Our reach

Operating from our UK offices in Belfast, Glasgow, Manchester, Binningham, Egham and Maidstone - and from our European bases too - we can promise you a reliable and responsive service, irrespective of your location.

Belfast •

Our troubleshooting experts are on call 24 hours a day to offer remote support, while our technicians can be swiftly deployed on location to resolve any issues that demand on-site support. In fact, we have the ability to proactively manage most IT issues before they cause any significant disruption to your usual operations.

Our relationships

We're expert consultants with the capacity to address all your IT needs

Spanning structural and technical IT issues, our extensive service portfolio is backed by unrivalled in-house expertise, fine-tuned project management skills and the very latest IT intelligence.

Whether you're unashamedly IT illiterate and looking for high level support, an IT generalist seeking specific expertise, or a specialist without

Work with us and benefit from:

• Over 25 years experience across the UK, Europe and beyond

• Public and private sector expertise

• Unrivalled knowledge of network infrastructures, solutions and support

• Optional integration of all your IT requirements through one point of contact

• Specific support for individual areas of your organisation or IT systems

• A cost-effective service delivering immediate and long term savings

• Extensive knowledge of deployment in specialist buildings

the time or resource to fully service your IT needs, • National and international project

we are a trustworthy technology partner to management skills

propel your organisation forward in a fast moving • A reliable, responsive and proactive service

technology environment. offering remote and on-site support

• Glasgow

Sofia -

• Manchester



• Birmingham Culemborg .

Egham.

• Maidstone

• An impressive track record working with clients including Tesco, McDonald's, KFC, Salford University, The Performing Right Society and Betty Barclay

• Bespoke solutions and support services for companies with 50 - 1,500 employees

• Intelligent infrastructures for up to 50,000 users

• Strategic partnerships with leading infrastructure suppliers

• Accreditation from leading solutions providers including Microsoft, HP, EMC, Cisco and VMware

Microsoft'

GOLD CERTIFIED

Partner

Scalable IT services

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We hope we've planted a seed,

For further information:

Visit: wvwv.isg-technology.com Email: info@isg-technology.com Tel:. 0844 2640526

Fax: 01 784 477962

Expertise

Responsiveness

Head Office

Visit: www.isg-technology.com Email: info@isg-technology.com

Tel: 0844 264 0526 Fax: 01784 477962

Ashmead House. Eversley Way Crabtree Office Village Egham 1W20 8RY

Our Services Our Values

Reliability

Professionalism

technology