Académique Documents
Professionnel Documents
Culture Documents
Ê Social actors
Ê Cultural actors
Ê Personal actors
Ê Psychological actors
Social actors
ÊConsumers behavior is influenced by
social factors such as,
× Social Role
× Social Class (Social Status)
× amily, riends, Colleagues & society as a
whole.
Cultural actors
ÊThe Cultural actors which influence the
consumers behavior are,
× Values
× Beliefs
× Ethics
× Customs
Personal actors
ÊBuyer·s decisions are also influenced by,
× Buyer·s age
× Occupation
× Economic condition
× Life style
× Personality
Psychological actors
× Individual
consumer needs
× Motivations
× Perceptions
× Attitude
½ypotheses