EMPLOYEE PERFORMANCE APPRAISAL

AND CAREER DEVELOPMENT SUMMARY

NAME: APPRAISAL YEAR

Position/Title: Store Manager

Evaluation Date: Department/Unit: Retail Store Mgr. Location:
Date of Entry to Position: Date of Last Review: Review Period
From: To:

APPRAISAL

CATEGORY RATING DEFINITION

COMMENDABLE 4 Commendable or high performance which is consistently better

than expected and produces results which exceed the require-
ments of the position.

SATISFACTORY 3 Performance which consistently meets all normal requirements

of the position.

NEEDS 2 Performance which is below what is normally expected in the

IMPROVEMENT position, and which requires improvement in one or more
Basic aspects of the work.

UNACCEPTABLE 1 Unacceptable performance which does not meet the normal

requirements of the position, and the necessary improvement
has not been forthcoming.

REVIEWED BY: Signature Title

(Print Name)

Signature: Title: Employee Signature:

I. GOAL PERFORMANCE SUMMARY 1 2 3 4
Goals (Established prior to appraisal period)
A.

Goal A Score:__________
B.

Goal B Score:__________
C.

Goal C Score:__________
D.

Goal D Score:__________

Overall Goal Performance Score:

II. GENERAL WORK PERFORMANCE

Attitude- Maintains an enthusiastic and positive attitude 1 2 3 4

Comments:

Team Player- Demonstrates flexibility in accomplishing 1 2 3 4

Assignments that are outside of standard job description
Comments:

Company Policy- Ability to follow company policies and procedures 1 2 3 4

Comments:

Productivity - Volume and caliber of acceptable work 1 2 3 4

Comments:

Punctuality and Attendance - Arrive to work on-time 1 2 3 4

Comments:

Follow Through – Persistent in getting the job done 1 2 3 4

Comments:

Working with Others – Respects and values co-workers 1 2 3 4

Comments:

Creativity - Ability to generate new ideas or cost savings 1 2 3 4

Comments: NA

Overall Work Performance Score:

III. POSITION SKILLS
STORE MANAGER

Ability to help select, train, and appraise personnel 1 2 3 4

Comments:

Ability to take risks in decision making 1 2 3 4

Comments:

Ability to set goals and forecast accurately 1 2 3 4

Comments:

Ensure exceptional customer service 1 2 3 4

Comments:

Recommends products and services based on customer needs 1 2 3 4

Comments:

Puts Customers ahead of tasks 1 2 3 4

Comments:

Increases profits by persuasive selling skills 1 2 3 4

Comments:

Ensures complete, accurate information on all transactions 1 2 3 4

Comments:

Operates computerized cash register 1 2 3 4

Comments:

Performs assigned tasks under variable workloads 1 2 3 4

Comments:

Maintains housekeeping activities 1 2 3 4

Comments:

Knowledgeable in care and handling of perishables 1 2 3 4

Comments:

Maintains cooler, merchandise and window displays 1 2 3 4

Comments:
Overall Position Skills Performance:

SUMMARY

GOAL PERFORMANCE
(To be achieved by next review)
I. Goal Performance Score:

II. General Work Performance Score:

III. Position Skills Performance:

OVERALL APPRAISAL SCORE

EMPLOYEE’S COMMENTS