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MEANING OF
PERSONAL SELLING

Personal selling is the process of communicating with a


potential buyer (or buyers) face-to-face with the purpose
of selling a product or service.

Personal selling refers to the The person who sells


presentation of goods and goods to you in this way
services before the customers is called a ͚salesman͛ and
and convincing or persuading the technique of selling
them to buy the products or is known as ͚personal
services. selling͛ or ͚salesmanship͛
— 
    

(uilding Product
Awareness Creating Interest

Providing
Information

Stimulating
Demand Reinforcing the (rand
Essential elements of
Personal Selling

Face-to-Face
interaction Persuasion

Promotion
Flexibility
of sales

Supply of Mutual
Information (enefit
DISADVANTAGES OF PERSONAL
SELLING

ß ß
MISUNDERSTOOD

1.High cost per unit

2.Training cost

The company will


not cover big
market
sualities of salesperson engaged in
Personal Selling

Mental
Physical suality
suality

Integrity of
Ability to persuade
character

Knowledge of the
Good product and the
behavior company
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ORDER ORDER
GETTERS TAKERS Trade
Missionary salespeople Technical
salespeopl salespeople
CURRENT INSIDE e
CUSTOMER ORDER
SALES TAKERS Support
personn
el
NEW
FIELD ORDER
(USINESS
TAKERS
SALES
MANAGEMENT OF SALES
FORCE

1.ESTA(LISHIG 3.RECRUITING
AND SELECTING 5.COMPENSATING
SALES FORCE SALES PEOPLE
PEOPLE
O( ECTIVE

2.DETERMING 4.TRAINING SALES 6.MOTIVATING


SALES FORCE SIZE PERSONNEL SALES PEOPLE

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