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MEANING OF
PERSONAL SELLING
(uilding Product
Awareness Creating Interest
Providing
Information
Stimulating
Demand Reinforcing the (rand
Essential elements of
Personal Selling
Face-to-Face
interaction Persuasion
Promotion
Flexibility
of sales
Supply of Mutual
Information (enefit
DISADVANTAGES OF PERSONAL
SELLING
ß ß
MISUNDERSTOOD
2.Training cost
Mental
Physical suality
suality
Integrity of
Ability to persuade
character
Knowledge of the
Good product and the
behavior company
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ORDER ORDER
GETTERS TAKERS Trade
Missionary salespeople Technical
salespeopl salespeople
CURRENT INSIDE e
CUSTOMER ORDER
SALES TAKERS Support
personn
el
NEW
FIELD ORDER
(USINESS
TAKERS
SALES
MANAGEMENT OF SALES
FORCE
1.ESTA(LISHIG 3.RECRUITING
AND SELECTING 5.COMPENSATING
SALES FORCE SALES PEOPLE
PEOPLE
O( ECTIVE