Services are broken into two categories:

Core Services
Database Services

Core Services
1 Agent Skillset Manager
2 Telephony Services Manager
3 Meridian Link Services Manager
4 Task Flow Executor
5 Voice Services Manager

Database Services
6 Operations, Administration and Maintenance Auditing (Audit)
7 Event Broker (EB
8 Event Server (ES)—event server is not on every machine so this is not
9 checked against the monitor lights
10 Historical Data Collector (HDC)
11 Historical Data Manager (HDM)
12 Intrinsic Server (IS)
13 Operations, Administration, and Maintenance (OAM)
14 NCC Operations, Administration, and Maintenance (NCCOAM)
15 Nodal Operations, Administration, and Maintenance (NDLOAM)
16 Real-Time Data Collector (RDC)
17 Real-Time Statistics Multicast (RSM)
18 Statistical Data Manager Configuration Administrator (SDMCA)
19 Statistical Data Propagator (SDP)
20 Task Flow Access (TFA)

Services
Description
OAM Operation,Administration and Management
AUDIT Auditing
NDLOAM Nodal System Operation,Administration and Management
Network Control Center System Operation,Administration and
NCCOAM Management
TSM Telephony Service Manager
VSM Voice Service Manager
ASM Agent Skillset Manager
MLSM Meridian Link Service Manager
TFA Task Flow Access
TFE Task Flow Executor
SDMCA Statitical Data Manager Configuration
EB Event Broker
HDM Historical Data Management
HDC Historical Data Collection
RDC Real Time Data Collector
SDP Statistical Data Propagator
IS Intrinsic Services
ES Event Service
RSM Real-Time Statistics Multicast
Status Function
UP Service related to system Operation,Administration and Management
UP Monitor functions of all the services
Inactive Network service

Inactive Network service

UP Telephony interface between switch and server
UP Interface to Meridian Mail via ACCESS VOICE processing interface
UP Agent and skillset handling
UP Allows third­party applications to interface with Symposium Call Center Server
UP Allows third­party access via scripting commands
UP Executes all scripts and handles all calls
UP Manages all of the other statistical collection services
UP
UP
UP Collects all of the historical data
UP Collects and generates real­time statistics for displays
UP Distributes incoming statistical data to the appropriate service
UP Manages skillset intrinsic data
UP Manages events
UP