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  • MsgOps Defect Management Process

    Transféré par

    vagalboomer
    26 vues2 pages
    Alert Management Process MsgOps Alert Management Process Start Engage with Alert Is Alert Minor Is Alert Serious Is Alert Major Correct Defect Initiate Sev1 Incident Response Issue Comms Issue Comms issue coms issue resolving Alert Acknowledge Alert Gather Diagnostic Data end MsgOps Issue Management Process Start Publish acknowledged alerts.

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    Alert Management Process MsgOps Alert Management Process Start Engage with Alert Is Alert Minor Is Alert Serious Is Alert Major Correct Defect Initiate Sev1 Incident Response Issue Comms Issue Comms issue coms issue resolving Alert Acknowledge Alert Gather Diagnostic Data end MsgOps Issue Management Process Start Publish acknowledged alerts.

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    Attribution Non-Commercial (BY-NC)
    Téléchargez comme DOC, PDF, TXT ou lisez en ligne sur Scribd
    Signaler comme contenu inapproprié
    26 vues2 pages

    MsgOps Defect Management Process

    Transféré par

    vagalboomer
    Alert Management Process MsgOps Alert Management Process Start Engage with Alert Is Alert Minor Is Alert Serious Is Alert Major Correct Defect Initiate Sev1 Incident Response Issue Comms Issue Comms issue coms issue resolving Alert Acknowledge Alert Gather Diagnostic Data end MsgOps Issue Management Process Start Publish acknowledged alerts.

    Droits d'auteur :

    Attribution Non-Commercial (BY-NC)
    Téléchargez comme DOC, PDF, TXT ou lisez en ligne sur Scribd
    Signaler comme contenu inapproprié
    sur 2

    MsgOps Defect Management Process

    MsgOps Alert Management Process

    Start

    Engage with Alert

    Is Alert Is Alert Is Alert


    Minor Serious Major

    Initiate MsgOps Initiate Sev1


    Correct Defect
    Issue Response Incident Response

    Issue Comms Issue Comms Issue Comms

    Acknowledge Gather Diagnostic


    Resolve Alert
    Alert Data

    End
    MsgOps Issue Management Process

    Start

    Publish Acknowledged
    Alerts

    Review Alert

    Is the a
    MsgOps SIP
    for the Alert

    Determine MsgOps SIP Escalate Issue to MsgEng

    Initiate MsgOps SIP

    Is the list of
    Acknowledg
    ed Alerts
    Finished?

    End

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