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Every experience requires the help of a number of people for it to be truly rewarding. No.
work can be done in vacuumed. The accomplishment of this project would have not been
possible individually without encouragement, assistance and valuable support from various

Through it is customary to thanks all those who helped me in this project, but since
the report of my summer training as part of my course curriculum for Post Graduation
Diploma in Management (PGDM) programmed so I take this, Opportunity to offer my
gratitude to a number Of helping hands for their co-operations and advices to enable me to
bring up this project report.

My training in IFFCO INDUSTRY has been a worth while experience because of the
help I received from a number of people here and I would like to take this opportunity to
extend my heart felt thanks of all those who made my training a good learning process.

First of all, I express special gratitude to my project guide Mr. S.L.M.Warrier, Manger
(H.R.) (P& A Department) IFFCO Aonla, Bareilly for encouraging me take this topic for
research work and providing the stimulus for putting my heart and soul into it.

I am deeply indebted to Mr. A.K.Singh (Sr. G.M. IFFCO), who gave me permission
for training and made necessary arrangements for the same.

I take this opportunity to express my appreciation and deep sense of gratitude to Mr.
D.C.KALTA, Manager Training, IFFCO, AONLA, for the moral support.

My sincere thanks also go to Mr. K.K. PANDEY, training Officer, IFFCO, AONLA,
Who allowed me Summer Training in IFFCO and gave me his suggestions, invaluable time
and criticism, whenever needed.

Last but certainly not the least, I would like to thank to all the members of IFFCO
INDUSTRY who provided me with the information and the facilities for the execution of the

Finally I would like to thank my teachers and parents for their guidance, and friends
who helped me in the completion of this report.

To make the student conversant with the practical knowledge and the industrial
atmosphere implant training is must. The training basically aims at following:-

 To be familiar with the industrial environment.

 To be aware of what is happening in fast growing professional work.

 To visualize study text through practical happenings.

 To explore own fields of project.

IFFCO AONLA provided with ample opportunities to pursue above mentioned

goals. I am quite sure that the knowledge that I gain in my practical training will prove to
be very helpful in my future.

Labor welfare work is undertaken by various groups within and outside an

organization to improve the living conditions of workers. The objective is to make the
worker happy, healthy, committed and loyal. Employers with a progressive outlook have
always invested heavy amounts in enriching the life of workers.

My humble endeavor and motive in presenting the project report is to present a

strategic overview of employee’s welfare at IFFCO which is an important integral part of
Personnel management.

It is hoped that this project will serve as a supportive document to research workers
as efforts has been tried to make this report an informative, stimulating and self



 Introduction of employee welfare

 Merits of welfare measures

 Types of welfare activities

 Welfare facilities by the government

 Chapter v of factories act
Company Profile

 Introduction about IFFCO

 Introduction of IFFCO Aonla unit

 Personnel Department

Workers welfare at IFFCO AONLA


Objectives of the study

Research Methodology

Observation and analysis






Employees are well educated, talented and they do hard work so they need to be retained and
maintained to serve the Organization and therefore better welfare facilities are designed to
care of well being of the employees.
The term welfare as applied to the industrial employees welfare means faring
or doing well it is a comprehensive term and refers to the physical, mental, moral and
emotional well being of an individual Labour welfare also referred to as betterment of work
for individual.

It is by no means a dead investment. A well fed, well clad and satisfied

worker is an asset. Trade-Unions which look after anything done for the intellectual, physical,
moral and Economics and safeguard and promote the interest of workers. They can compel
government and employers to agree to improved benefits for the country. An example of this
is the recent announcement of Government of India to allow for 8.33% bonus to all industrial
workers. We prefer to include under welfare activities for betterment of the workers whether
by employees by government agencies or by other agencies over and above what is laid down
by law or what is normally expected as part of the contractual benefits for which the worker
may have bargained. Thus under this definition, we may include medical and educational
facilities, nutrition facilities, holidays with pay, social insurance measures undertaken
voluntarily etc.


Labour Welfare is justified for several reasons:-

1- Constitutional-: Legal compulsions regarding the safety and working conditions
of worker etc.

2- Voluntary-: Those workers that the employer performs for the benefit or workers
of his own Volition, without any coercion being involved.

3- Mutual-: This kind includes the welfare work done by lobour unions in co-
operation with each other.

4- Industrial Training-: Training in various activities for different jobs in the


Type of Welfare Activities-: The meaning of lobour welfare may be made clearer by

the activities and facilities which are referred to as welfare measures.

A comprehensive list of welfare activities is given by Mouthy in his monumental

work of lobour welfare measures into two broad, groups, namely.

1- Welfare measures inside the work place; and

2- Welfare measures outside the work place.

Each group includes several activities-:

1- Welfare Measures inside the work place

i. Condition of the Work Environment.

ii. Conveniences

iii. Workers Health Service

iv. Woman and Child Welfare

v. Worker’s Recreation

vi. Employment Services

vii. Economic Services

viii. Lobour- Management Participation

ix. Worker’s Education

2- Welfare measures outside the work place

i. Housing: bachelor’s quarter; family residences according to types and rooms.
ii. Water, Sanitation, Waste disposal.

iii. Roads lighting, parks recreation, playgrounds.

iv. Schools, nursery, primary, secondary, and high school.

v. Markets, Cooperatives, consumer and credit societies.

vi. Bank

vii. Transport

viii. Communication, post, telegraph and telephone

ix. Health and medical services, dispensary, emergency ward out patient and in-patient
care, family visiting, family planning.

x. Recreation, games, clubs, craft centers, cultural programs that is music, clubs, interest,
and hobby circles, festivals celebration, study circles, reading room and library, open
air theater, swimming pool, athletics, gymnasia.

xi. Watch and ward security.

xii. Community leadership development, council of elders, committee of representatives,

administrative of community, services and problem, child, youth and women’s clubs.

xiii. Welfare facilities may also be categorized (a) intra-mural and (b) extra mural.

Welfare Facilities by Government

Welfare activities of the State in relation to the creation of basic
Welfare Standards for workers employed in undertaking, culminated in passing of the
Factories Act,1948; Mines Act, 1952; Plantation Lobour Act,1951; and similar other
contentment regulating working condition in other groups of industries like Railways,
Airways, Sea-fares,(PWA) shops and commercial establishments and banks and insurance
companies. The welfare activities covered by these funds include housing, medical, education
and recreational facilities for employee and their dependents.

Welfare activities may also be defined as -:

i. Statutory Provisions -:

These are mandated by the Factories Act, 1948; The Mines Act, 1962;
The Plantation Lobour Act, 1951 and same other acts of all these, the Factories act is
most significant.
ii. Non Statutory Provisions -:

Non Statutory Provisions are related to the house, building, education

of children, leave travels concession, fair prices shops and loans for purchasing personal
conveyance and host of other facilities.

IFFCO has one registered and recognized Union named as IFFCO Aonla Employees
Unions. It is registered under Trade Union Act.

The Indian Factories Act, 1948 -:

The Act was first conceived in 1881, when legislation was enacted to protect
children and to provide health and safety measure. Later, hours of work were sought to be
regulated and were, therefore, incorporated in the Act in1911, the Act was amended and
enlarged in1934 following the recommendation of Royal commission of labour. A more
comprehensive legislation to regulate working conditions replaced the Act in1948.


[Section 42+052]

Chapter V of the Act contains provisions for welfare measures for the workers.
The whole of the chapter containing sections to the long desired provisions of uniform
standard of welfare order for industrial lobour.

 Washing Facilities (S.42)

 Facilities for storing and dry clothing (S.43)

 Sitting facilities for occasional rest for worker who are obliged to work standing(S.44)

 Fist and appliances (like first aid boxes or cupboards) –one for 150 workers and
ambulance facilities, if there are more than 500 workers.(S.45)

 Canteens with the capacity of more than 250 workers.(S.46)

 Shelters rest rooms and lunch rooms, if employing over 150 workers.(S.47)

 Crèche, if employing more than 30 women.(S.48)

 Welfare Officer, employing 500 or more workers.(S.49)


Indian Farmers fertilizer Cooperatives Limited (IFFCO) was established on 3rd

November, 1967 as a multi-cooperative Organization.

IFFCO-“The Fertilizer Giant”-:

India is fast emerging as the potential work Leader in the economic field and
agriculture countries to be the main stay of India’s economy. IFFCO the Pioneer organization
in the Cooperative Sector from its very inception has been performing exceedingly well Over
the years, it has grown in stature, strength and stability. In just three decades, it has turned out
to be an institution with immerse contribution in National Progress.

IFFCO is the federation more than 35,000 societies most of them being Village
Cooperatives Spread all over India (near about 21 states).

It is continuously enhancing the present production capacity and adding up new

ventures to fill up the demand supply gap.

Present Set Up-:

IFFCO’s four most modern plants are located at Kalol, Kandla in Gujrat and Phulpur;
Aonla in Uttar Pradesh having the total annual Production Capacity of 4.7 Hilton tones of
fertilizers, one more Supported Plant is Under Construction at Oman. IFFCO’s all the Plants
have been ac heaving the annual capacity aberration in the range of 112-120%.

 Largest producer of fertilizer in the country.

 Fertilizer marked through 36144 cooperative societies and 167 Farmer Service

 Service to the farmers through a variety of programmes.

 Installed Annual Capacity.

• UREA - 36.89 Lakh Tonne.

• NPK/DAP - 19.74 Lakh Tonne.

• Total “N” - 19.78 Lakh Tonne.

• Total “P205” - 7.25 Lakh Tone.



Year of commissioning : 1975

Investment : Rs. 71.23 Cr.

Products : Ammonia, Urea, ‘N’


Year of Commissioning : 1975

Investment : Rs. 24.6 Cr.

Products : Ammonia, Urea “N”


Year of Commissioning : 1988 & 1998

Investment : Rs. 651.6 Cr.

Products : Ammonia, Urea ‘N’.

IFFCO- A Pride venture of CO-Operatives

The Story of IFFCO is a success story unparallel in the annals of Indian CO-
Operative. Set up in 1967 as a multi CO-Operative with an authorized capital of Rs. 200
Crore, the society has indeed blossomed in to a premier organization and the capital intensive
fertilizer industry India. Ever since its Kalol and Kandla plants went in to commercial
production during 1974-75 they have carved a niche for themselves in the realm of capacity
utilization and establishing new production performance record each other. With three years
of their going into commercial production IFFCO had occupied the coveted position of
country’s largest manufacture of fertilizer, the honour it has steadfastly maintained. IFFCO ‘s
Phulpur plant which went in to production in 1980 - 81 further strengthened the
organisation’s production capacity thus enabling IFFCO, federation of 30500 Societies ,
spread over 19 states and 3 union territories to provide a giant supply base for the CO-
Operative distribution system . IFFCO added another feature in its cap by commissioning its
fourth Rs.666 Crore Ammonia - Urea plant at Aonla Bareilly (UP) 29th may 1988.

Seeing the success of IFFCO Govt. of India has allowed IFFCO to expend all its four
plants. Thus the capacity of the plant at Aonla has been doubled. The commercial production
from the expansion units started from 25th December 1996. Kalol plants has been expanded
and Commissioned in September 1997. Phulpur unit, a replica of Aonla expansion plant, has
also been installed in November 1997. Kandla units expansion activities are in progress.

Thus, IFFCO has emerged as the largest Producer & marketer of fertilizer in the
country with four operating units located at Kandla & Kalol in Gujrat and Aonla (Bareilly) &
Phulpur in UP. Its Contribution to the nation’s total fertilizers requirements in nitrogenous
and phosphatic fertilizers are about 18% by Kalol, Phulpur and Aonla and 27% by Kandla

 Augmenting fertiliser Production and ensuring fertiliser availability at farmers door


 Strengthing CO-Operative fertiliser distribution.

 Educating, training and guiding the farmers for improving agricultural productivity
and rural economy.

 Promating Natoin’s growth through modern farming techniques.

 To undertake research and such other activities conductive to the development of the
industry well as IFFCO.

 To inter into collaboration with CO-Operatives in India or in Foreign Countries For

machinery and equipment’s and for designing engineering construction for
maintenance or fertilizers, chemicals and plants.

 To provide and arrange for the training of employees of the CO-Operative Societies to
Promote and develop the sales of fertilizer and other agricultural production requisites
in which IFFCO is interested.

The society has set for itself new target with objective to realize the group turnover of Rs.
1500 crore and annual profit of Rs. 1500 Crore by the year 2010. The areas contemplated for
future growth include.

o Power

o Bio fuels

o Renewable energy

o Banking.

o New fertilizer Units

o Phos.acid

o Agri. Business and exports

o Petroleum and Natural gas

The vision 2010 has already achieved the sales turnover by Rs.32933 crore during the
financial year 2008 -09.


 Seven Awards for overall, performance from FAI.

 Two Awards for Industrial safety from GOI.

 Award for Technical Innovation from FAI.

 Two Raj Bhasha Shields for performing Hindi.

 Award for Safety From National safety Council, Chicago.

 Indo German Greentech Environment Excellence Award.


 Four Awards for Productivity from NPC.

 Six National Safety Awards from GOI.

 Two awards for Overall Performance from FAI.

 Two awards for Technical innovation from FAI.

 Three National Energy Conservation Awards.

 Three Awards for best Environment Protection from FAI.

 Best Environment Excellence Award from Indo-German Genentech Foundation.

 Best technical Paper award by FAI.


 Twelve safety Award from National Safety Council, Bombay GOI.

 Twenty three Safety Awards from Gujrat Safety Council, Barada.

 Nineteen Awards for Safety from National Safety Council, USA.

 Letter of Appreciation from CEB for Energy Conservation.

 Raj Bhasha Award for Promoting Hindi.

 Six Awards for Overall Performance from FAI.


 Three awards for Best Display in FAI Exhibitions.

 Two awards for Highly Commendable Accounts.

 Award in Appreciation of Initiative in Family Planning.

 Awards for Best House Journal.


The flagship of IFFCO, Aonla Unit is located in the Gangetic Plains of Uttar Pradesh
in Bareilly district about 25 km, South-West on Bareilly Aonla road.

Aonla unit, an Ammonia - Urea complex, is comprised of two phases; Aonla-I and
Aonla-II. The Total Capacity of Aonla unit including both phases is 89, 91,000 MTPA for
Ammonia and 14,52,000 MTPA for Urea having two streams of Ammonia and four streams
of Urea.

Aonla-I was Commissioned in May, 1988 and Aonla -II in December 1996. Both
Aonla - I and Aonla - II units are achieving average annual capacity of 11.6%.

IFFCO Aonla unit is one of the most efficient and quality use as well environment
cringed unit.


Particular Aonla-I Aonla-II

Capacity(per annum)

Ammonia 4,45,500MT 4,45,500MT

Urea 7,26,000MT 7,26,000MT

Project Zero Date 08.01.1985 30.09.1993

Mechanical Completion 08.01.1988 30.11.1996

Ammonia Production Started 15.05.1988 13.12.1996

Urea production Started 18.05.1988 26.11.1996

Commercial Production Started 16.07.1988 25.12.1996

Feedstock Natural Gas Natural Gas with naphtha

Project Cost(Rs. in crores) 660 955

Guaranted Specific Energy. per MT

Ammonia 8.03 Gcal. 7.34 Gcal. With NG

7.43 Gcal. With NG + Naphtha

Urea 5.76 Gcal. 5.4 Gcal.

Plant Technology:

Haldore Topsoe,Denmark Ammonia Ammonia

Snam Progetti,Italy Urea Urea


Development Consultant Ltd. & Steam & Power Generation, Offisites.

TEC and PH Plants of both phases.

PDIL and HITAS Ammonia Ammonia

PDIL and SNAM Progetti Urea Urea

Dedicated to Nations 17.05.1989 29.05.1997

By Hon’ble P.M.Of India Late Sh. Rajiv Gandhi

Sh. I.K. Gujral


Aonla Unit has bagged following awards:

 Best Project implementation (2nd Prize) by ministry of programme Implementation,

Govt. of India.

 Technical Film “New Horizons-Aonla Project” 2nd Prize by FAI (Fertilizer

Association of India).

 National Energy Conservation Award 1995(1st Prize) in the Fertilizer Sector By

Ministry of Power, Govt. of India.

 Certificate of merit from NPC(National Productivity council) for Performance in the

year 1993-94.

 Indo German Genentech Environment Excellence Award.

 IFFCO found 7th rating award for U.P Government. It is only Organization which
found this award.

Employer development leads to the organizational development IFFCO has grasped this
fundamental truth. A fully functional Training and Development Section a has been created to
provide learning avenues to the employees. Most of the employees are recruited as trainees
and men required to undergo extensive off the job and on the job training in various
disciplines. Other managerial and development training is also arranged in house as well as at
the other Prestigious institutions. The development activities do not end with the employees
but extended to the families also.
Organization Chart Of IFFCO

Unit Head (SGM)

General Manager (Technical)

CM DGM(System) DGM (Tech.) CM(F&S) DGM(Lab) JGM(Production) JGM(Urea& PH) JGM

JGM Utilities


Head Office of IFFCO is situated at New Delhi. It has cooperative staff such as engineering
division that plays a link pin role between cooperative office, operating units of Kandla,Kalol,
Phulpur ,Aonla and Paradeep in the same way staff functions as management service
decision, finance and accounts, marketing.

IFFCO consists of both line and staff managers but there are clear demarcation among
their authorities and responsibilities. The theme of Organizational effectiveness is to have a
high degree of collaboration among the managerial personnel through the structure provides.

The organization structure of IFFCO Aonla is as Fallow-:

1. Sr.General Manager Office-: Sr.General Manager is the highest authority of

Aonla whose decision is final.

2. Finance and Accounts Department-: The department coordination with all

division and complies the organizational financial results such as profit and loss
account and balance sheet, budgeting etc.

3. Personnel and Administration department-: It is responsible for

formulation of policies, procedures in matter of personnel and administrations as
whole. Under this all personnel functions, welfare, time office, security and hospital
related functioning are dealt with.

4. Maintenance Department-: Under which the maintenance of all mechanical,

electrical maintenance, telephone and mechanical services are included.

5. Production Department-: Here, the production and all other related activities if
production of Ammonia and Urea are considered

6. Utility Department-: The department of Utilities performs the functioning of

production of steam, power and offsite purification of water of recycling.

7. Technical Department-: Here, technical services and engineering service of fire

and safety, training research and development, energy conversion scheme, safety and
population appliances take place and programmer consider.
8. Material Department-: All material, purchasing included under this department
and are managed according to the need of the hour.

9. Civil Engineering-: Planning documentation, Civil factory, Civil Engineering

working and all changes regarding these to are controlled and managed by this

10. System Department-: That is planned to consolidate and integrate the

data base and further provide service beyond the operation level requirements in
application for material management, production reporting, financial management,
personnel management etc.

11. Transport Department-: It looks after the transport facility to employee

and their families for organization on contact basic.

The Personnnel Department is The Heart Of Any Organization, Which Act A Source Of
Inspiration and guidance in evolving personnel policies and frame rules and regulation for
grown and development of employee and to sens their deep commitment and sens of
belonging to the organization. one of major factor contributing to the need for a personal
department in the fire place in the complexity and sophistication of most personnel /human
resource activities.

The primary functions of the personnel department are:

1) Organizational planning and development.

2) Staffing and development.

3) Training and development. Under TRG. & DEV. DEPARTMENT

4) Compensation, Wages and Salary administration.

5) Motivation and incentives.

6) Employee services and benefits.

7) Employee records.

8) Labour and IR.

9) Personnel Research and personnel audit.

10) It is responsible for initiating and evolving sound personal policies, procedures and

11) It is responsible for laying uniform service conditions for all the employees.

12) It hold periodic meetings and discussions with representative of all recognized unions
for resolving issues of company wise nature and inter in to agreement in respect of wages and
allowances and allied matters.
Organizations Structure of P&A Department

DGM (P&A)/J G M (P&A)

Chief Manager

Senior Manager


Senior Personnel/Senior Administrative Officer

Personnel Officer/Administrative Officer

Jr. Personnel Officer/Jr. Administrative Officer

Sr. Assistant

Jr. Assistant
Various sections under personnel Department at IFFCO


The cells have been created at divisional levels to ensure effective implementation of HRD
plan with special emphasis on Identification of development needs and preparing manpower
for future needs.

It carries out following activities:

a) Recruitment: For recruitment and selection both internal as well as external sources are

b) Internal recruitment: Lower grade employees are promoted to higher grades

according to the eligibility criterion.

c) External Sources: No agencies are hired. Vacancies are notified in employment

Exchange, advertisement in News paper in also given. Usually, external recruitment is
resorted only when internal sources dry up.

2. Selection:

After screening of applications suitable applications are called for and On line test/Written
Test/interview personality physical tests. Selection is done by a selection committee. It
consists of Head of concerned Department, Specialist and member from Personnel

3. Training: Most of the employees are recruited as trainees and then required to undergo
extensive off the job and on the job training in various disciplines.

4. Posting and Transfers:

Regardless of the post to which an employee is initially appointed and the station where he is
posted. IFFCO reserves the right to transfer him from one post to another equivalent post and
from one station to another, anywhere in India or abroad
5. Promotion:

IFFCO has a fixed and written promotion policy which is based on experience in the existing
grade and both seniority and merit wise. Usually it is based on both qualification &
experience as well as cadre.

6. Termination:

An employee’s service may be terminated at any time on one month’s (but not less than 30
days) notice on either side

7. Industrial Relation:

The organization has set up healthy traditions in encouraging and fostering cordial and,
harmonious industrial relations in dealing with employees.

The main functions of IR section are as follows:

a) Compliance of statutory provisions.

b) Dealing with unions.

12. Participate Dispute.

13. Disciplinary actions.

8. Welfare:

This sections deals with various welfare activities. (Like sport and cultural programmed for
employees, Canteen facility ( etc.).

9. Time office:

Keep track of employee attendance. Employees are given electronic cards which are to be
electronically punched at the time of entering or leaving the office/plant.
10. Provident fund:

IFFCO has its Own Board of Employees Provident fund as per EPF and misc. Provisions.
Act, 1952 and PF benefits shall be as IFFCO EPF rules.

11. Retirement:

Retirement and superannuation shall be at the age of 60 years.

Various Sections Under Administration Department:

 Estate Office:

Takes care of sanitation of plant and township, allotment of houses, shops etc. Administration
department also take care of indirect facilities like medical , HBL, libraries etc.

 Horticulture:

Looks after the plantation in the whole IFFCO Unit including township.

 Guest house:

Proper maintenance of guest house is required for accommodation facility to peoples who
come from outside e.g. Engineers etc. & IFFCO VIPs etc.

 Sanitation:

Takes care of sanitation of plant and township.

 Transport:

Takes care of proper running of transport facility provided to the employees.

 General Administration:

It takes care of other things such as furniture and fixtures, stationery, stock and non stock

 Hospital:
Attention is paid by Administration department for proper running of hospital, responsible for
appointment of doctors and hiring specialists.
Objective of study
 To know the status of IFFCO Aonla.

 To know that IFFCO is providing facility to employees or not.

 To know that the plant is aware of employees welfare or not

 To know the employees are satisfy with the provide facility or not.

 To know the condition of working environment.

 To know that how the plant is working for the employees welfare
Research Methodology

No work can be completed without the research methodology. Research methodology is an

important tool which provides a technique to conduct the study efficiently and effectively.
Research methodology is a way to systematically solve the research problem. It may be
understood as a science of studying how research is done scientifically.

Research design: - research design is the plan, structure and strategy of investigation.

Research design of the project will be exploratory research.

Exploratory research is often the initial step in a series of studies designed to supply
information for decision making. The purpose of this research is to explore the potential
problem and opportunities present for the decision situation.

The sample size of the research was 50 employees.

The source of information was the primary data which is collected through the survey of 50
employees of IFFCO Aonla Unit.

The secondary data like books, company annual reports, journals, and websites were accessed
to increase the knowledge regarding the topic of study.

Tabulation and graphical representation were also used for data analysis.

Area Covered : IFFCO Aonla Unit

Sampling Technique : Simple random sampling

Sample Size : 50 employees

Research Design : Exploratory research design

Data Collection : (a) Through Questionnaire

(b) Personal Observation

Types of Data : Primary & secondary both

Condition of work environment-:
Safety-: These are three types of securities at IFFCO plant.

i. CISE (Central Industry Security Force) appointed by Government.

ii. IFFCO Security.

iii. Security on contract basic.

a. There is a sanitation department (under administration department) which takes care

of the cleanliness of work place. They take care of sanitation and take care of the
cleaning and dusting.

b. Estate Office and Horticulture department take care of the various functions. Such as
house keeping, up keeping of premises – Compound wall, lawn, gardens and so forth
passage and doors with washing etc. But there are separate department and do their
works according to the nature of job.

c. Sanitation and Cleanliness-:

There is proper attention is paid the sanitation and cleanliness of working place like
rooms, galleries and toilets and stores, furniture’s computers and other instrument.
Proper attention is paid tot remove accumulation of dust (and refuse) and is removed
daily by sweeping or by other effective means.

d. Ventilation-:

Ventilation is so necessary for the circulation of fresh air. There is provision for
adequate ventilation in IFFCO.

Elimination of dust, fumes, smoke and gases-:

In IFFCO measures are taken to remove dust, fumes and gases from
the workroom, for the clean environment and good health, there is proper arrangement
to discharge the fumes, smoke and gases. It discharges at a height of 96 meter and the
content of NH3 and Urea in as low as 6 ppm.
Humidity-: At IFFCO, the humidity of air is not artificially. It increased during the
manufacturing process.

Overcrowding-: IFFCO Anola plant is setup at a very large area so there is no

question of overcrowding. There is 15 cubic meter space for every worker.

Lighting-: At IFFCO there is sufficient and suitable arrangement of artificial and

natural lighting in every part of the factory.

Control of Effluents-: IFFCO understands its responsibility towards the

environment. The effluent from various part of the plant undergoes extensive
treatment. Effluent Treatment Plant (ETP) and this water is used for irrigation.

Sitting Arrangement-: There is suitable arrangement for sitting in IFFCO. They

provide a separate convenient comfortable seat and table and other facilities for
officers and for other workers they provided the comfortable seat and table also. There
are shelters, restrooms and lunch room for same purpose.

Work men’s Safety Measures-:

 At IFFCO there is proper maintenance of machines and tools used

 To provide protection against dangerous fumes and gases ( which can be used up to
35 minutes) workers are provided with breathing apparatus, safety helmet, car plugs
or muffs, goggles, dust mask, hand gloves to avoid any sort inhalation. Further there is
a huge vacuum cleaner and height rotation fans to remove accumulated dust from
workshop or from clothes of workers respectively.

 For the employee working in Ammonia Plant, Ammonia suit is provided to protect

 Detectors are there in the plant to detect leakage of Ammonia and Hydrogen.

 Pressure relieve valves are there to relieve excess pressure from any machinery.
 IFFCO has trained male workers for examination of the machineries. Further the
employees are not allowed to wear loose clothing and are instructed to wear shoes
while working.

 In IFFCO no employees or any other person is not allowed to work at dangerous

machines unless they are fully trained under adequate supervision and there is no
women worker in plants.

 In IFFCO proper attention is paid to fencing of machines.

There is safeguard (pull guards, coupling guards etc) an every moving part of a prime
mover, every part of electric generator or motors, rotators, converters and every dangerous
part of any other machinery.

Information or Communication-:
There are so many notice boards at necessary places. Pictures and Posters are
pasted for the information throughout the plant and in township as well.

There communication channels are very fast and each and every person is
connected with other via telephone inside the plants control rooms.

Working Hours-:
In IFFCO, the daily working hours (in general shifts) are from 8:15 to 17:30,
the lunch time is from 12:30 to 13:15 on Saturday the working hours from 5:15 to 12:30 only.
Thus no workers work more than 48 hours in a week.


In IFFCO there are four shifts in which workers are working the timing of the shifts
are as follow-:

Shift A : 6:00 to 14:00

Shift B : 14:00 to 22:00

Shift C : 22:00 to 17:30

In IFFCO there is provision for intervals for rest of about 30 minutes. They can also
take occasional break if required.
Extra Wages for Overtime-:
In IFFCO workers are paid for overtime, by paying twice the existing rate of wages.
The officers are given compensatory off for working overtime.

Conveniences Urinals and Lavatories -:

 Sufficient lavatories and Urinals accommodation (separate for male and female
workers) of prescribed type and conveniently situated and accessible to workers at all
time while they are at factory.

 There are bathrooms, waste disposal baskets and spittoons, washbasins in sufficient
numbers at convenient places which are maintained in a clean and hygienic condition.

Drinking Water-:
IFFCO provide the sufficient number of water coolers at different places in the

There is very large size canteen situated at main gate of the factory. It provides tea, snacks,
lunch and meals at very reasonable rate to the employees.

 There are shelters, class rooms, restrooms, reading rooms.

 There is library (both at the plant and in the township) for the employee.

 Fire Section has been provided with fire fighting tenders rapid intervention vehicles.

 Fireproof clothing’s personal protective equipments explosive meters.

 Safely belts.

 Air breathing apparatus etc.

Worker Healthy Services-:

1- Dispensary-:
There is proper arrangement of a dispensary at factory area. They can start first aid
treatment of the injured worker. The medicines, the bandages etc, are provided to the
dispensary by IFFCO.

2- Health Center/Hospital-:
In IFFCO there is a hospital in the township to take of the employees and their
families too.

 There are three doctors

 One Physicians

 One Lady Doctor and One Child Specialist

 Beside there are 5 nurses, 2 Aayas, One Sweeper, One Administrative Assistant and
One Pathology Technician.

3- Emergency aid/First aid appliances-:

There are well equipped first aid boxes readily available during all working hours at
all the plants and offices respectively

IFFCO provide four Ambulances to their employees for emergency period.

Employment follow up-:

In IFFCO progress of the employee Problems with regard to workload, Supervisors and
colleagues in Taken care by P & A Department via grievance handling etc.

Economic Services-:

In IFFCO there, are suitable, welfare schemes regarding health insurance, rewards and
incentives, and gratuity and pension, workmen’s compensation for injury, family assistance in
times of need, profit and bonus sharing schemes etc.

Labour-management participation-:

The participative management is encouraged by formation and working of various

committees like workers committees, safety committee, canteen committee etc.

Worker’s Education-:
In IFFCO stress is given to enhance the worker’s education this is done via reading room
library, social education, seminars, factory news review, magazines for worker’s education
and knowledge.

Washing facility-:
In IFFCO there is adequate and suitable facilities for washing for the use of the workers
employed there in. They are kept clean and hygienic.

Fire and Safety-: A well equipped, fire , and safety section has been in addition to
various built in safety features of plan and technology.

To include safety habit in each employee various safety seminars, training and competitions
are organized from time to time.

Labour Welfare Officer-:

Schedule of the act provides that in Every factory where in 500 or more workers are
ordinarily employed, The employer shall appoint at least one welfare officer. The officer is
expected to act as an advisor, counselor, mediator and Liaoning.Officer between the
management and the labour specifically his/her duties include the following:

For the same purpose IFFCO has appointed a welfare officer Mr. Jeetendra Bhardwaj who
acts as an advisor, counselor, mediator and Liaoning Officer between the management and
the lobour.

1. Supervision of safety, healthy and welfare programs-:

(i) Like housing, recreation and sanitation services.

(ii)Working of joints committees.

(iii)Grant of leave with wages.

(iv)Redressed of worker’s grievances.

2. Counseling workers in-:

(i) Personal and family problems.

(ii)Adjustment to their work environment.

(iii)Understanding their rights and privileges.

3. Advising management in matters of-:

(i) Formulating welfare policies.

(ii) Apprenticeship training programmers.

(iii)Complying with statutory obligation to workers.

(iv) Developing fringe benefits.

(v) Worker’s education.

4. Liaoning with workers so that they may-:

(i) Appreciate the need for harmonious industrial relations in the plant;

(ii) Resolve disputes, If any;

(iii) Understand the limitations under which they operate.

(iv) Interpret company policies correctly.

5. Liaoning with the management so as to apprise the latter about worker’s viewpoints on
organizational matters.


Provident fund 12% of basic salary and D.A and out of this provident fund
contribution 1.166% is transferred to PE Scheme.

Washing Allowance-:
The employees who are supplied with protective clothing/uniform are granted and
washing allowance on the percentage basis.

 For officers washing allowance percentage is 3% on the basic on the basic


 For the employees washing allowance percentage are 4% of the basic salary.


The FLTE fixed by the management is on percentage basis of the basic payment of
Salary Range for Officer


B 25750-650-30950 75000-117750

B1 23750-600-28550 65000-102000

C 22500-600-27300 60000-94200

C1 21500-600-26300 55000-74750

D 20000-500-25000 51500-74050

E 18500-450-23900 43200-69200

F 17500-400-22300 38000-66500

F1 16000-400-20800 35000-61250

G 14500-350-18700 32000-56000

G1 13500-350-18050 29000-50750

G2 10750-300-16750 23000-40250

H1 9100-250-14600 20000-35000



H2 8200-220-12380 18500-32500

I 7600-210-11500 17000-29750

J 7100-175-10425 16000-28000

J1 6600-150-9450 15000-26250

K 6400-130-8870 14500-25500

L 6050-110-8360 13800-22200
L1 5650-100-7750 12800-20600

M 5300-90-7190 12000-19200

N 4300-80-6580 11000-17600

O 4100-70-5570 9500-15300

P 3300-50-4100 7500-12100

Q 2500-40-3140 5700-9300

R 1800-30-2280 4100-6700
Dearness Allowance-:

100% DA neutralization will be applicable to all employees of IFFCO w.e.f. 01/01/2007.

Thus DA as on 01/01/2007 will become zero with link point of All India Consumer Price
Index (AICP) 2001=100, which were 126.33 as on 01/01/2007. The DA payable w.e.f 1st
January 2007 to 30/09/2009 shall be as per table given below. The payment of DA shall be
reviewed quarterly as per the existing procedure

Quarter Per% of Basic Pay Payable as

Dearness allowance

01.01.2007-31.03.2007 0

01.04.2007-30.06.2007 0.8

01.07.2007-30.09.2007 1.3

01.10.2007-31.12.2007 4.2

01.01.2008-30.06.2008 5.8

01.07.2008-30.09.2008 6.3

1.10.2008-31.12.2008 9.2

01.01.2009-31.03.2009 12.9

01.04.2009-30.06.2009 16.6
Fixation of Pay
The pre revised Basic pay+ personal pay drawn by employees as on 31/12/2006+ DA @
78.2% of pre revised basic for the purpose of fitment will be aggregated fitment benefit @
30% on pre-revised basic+78.2 DA should be added to fix revised basic pay.

Annul Increments

 Annul Increments will be admissible up-to 3% of progressive basic pay and rounded
off to next multiple of Rs.

 The dates of annul increment of workmen will not be altered while switching over to
the revised scales.

 In respect of workmen annul date of increment falls on 01/01/2007 the January 2007
increment will be allowed to them in the revised pay scale up to 3% of revised basic

 Grant of annul increment will be governed by the rules of society amended from time
to time.

 Stay nation increment at maximum of 3% of basic pay will be admissible once in two
years provided the performance of the employees is at least very good for those two

Other Allowance

Other allowances will be limited to 32% of basic pay

 Washing allowances

 Education allowances

 Reimbursement of expenses for newspaper and periodicals.

 Canteen subsidy or tax exempts meal vouchers.

 Transport allowance

 Conveyance allowance etc.

House rent allowance

House rent allowance will be paid w.e.f 01/01/2007 on revised Basic pay as per rates given

Classification of Cities and Towns Rate of HRA

Chennai, Delhi, Kolkata, Mumbai and 30 % of Basic Pay


All state capitals Ahmadabad, Kanpur, 25 % of Basic Pay

Nagpur, Surat, Chandigarh, Cochin

All other place !5 % of Basic Pay

With effect from 01/04/09 minimum rate of HRA shall be @ 20% of revised Basic Pay.

Cash Handling Allowance

Cash handling allowance shall be revised as under w.e.f 01/01/07

Amount of Monthly Cash based Rate per Month

 Up-to Rs. 50000 Rs. 150

 Over Rs. 50000 & upto Rs. 500000 Rs. 300

 Over Rs. 500000 & upto Rs. 750000 Rs.500

 Over Rs. 750000 Rs.750

Cash Handling will not be treated as part of wages. It will be payable so long a person
handling cash.

Shift Allowance

Shift Allowance Rs. per Day

 Morning 75

 Evening 75

 Night 150

Hill/ Remote area Allowance

There will be no change in the present rate of hill/ Remote allowance.

Allowance for Long Working Hours

With effect from 01/01/2007 allowance for longer working hours to all workmen who are
posted in plants and are required to work for 48 hours in a week will be paid @ 5% of initial
of pay of respective scale of pay.

PF Trust-: IFFCO is managing IFFCO PF Trust for the welfare of their employees. PF is
given from 12% for employees side and 12% from employer side and 85 interest is also given
for it.

Various social securities run in IFFCO-:

 Group personal accident insurance.

 Personal life insurance.

 Group gratuity, insurance scheme (If Death happen at 40 years).

 IFFCO has own Benevolent trust for welfare of its employees. It got post retirement
medical assistance scheme IFFCO is contributing its premium of its employees.
Employees, whose sons / daughters are studying in school/college and not avail
IFFCO’s transport for attending school/college, are granted Transport subsidy on the
percentage of basic salary.

 For Officers Transport subsidy 3%.

 For the employees Transport subsidy 4%.

Tuition fees in respect to school/college going children of the employees and
officers are 4% on their basic salary bases.

Those who are staying beyond radius of 5kms from their work place and have not
been provided with IFFCO’s transport either free or on subsides rate as well as are not in
receipt to local travelling expenses, are paid a conveyance subsidy of Rs.30 per month.


Over and above the incentive given by State/Central/Local Self Government IFFCO
also extends the following incentive to the employees who undergo Family Planning

 If sterilization operation is done after two Rs.1, 500 living children.
 If sterilization operation is done after three Rs.1, 125 living children.

 All expenses on account of the sterilization operation are borne by the management.


 6 days causal leave in case of sterilization operation under gone by the male

 14 days special casual leave in case of sterilization operation under gone by the
female employees.


IFFCO Township spread over an area of 500 acres having 1085 houses in township. The
township is situated on Bareilly-Aonla road in front of IFFCO plant.

It provides all modern facilities, amenities and recreational aspects to all the employees
residing in the township.

The township has been setup like planned city. The houses are built up in a row and it
is built up in a same design. Neat and clean and well-maintained C.C. Road is spread in all
townships. Green lawns and trees are grown among the houses and houses.

There are some other facilities are provided too like-:

 Parks-: There are so many small parks with green grass, trees, beautiful flowers and
some rides.

 Shopping Centre-: There are shopping complex where we can get each every
daily use items. The shopping centers are divided into so many shops like provision
store, medical store, readymade garment store, restaurants etc.

 Hospital-: It has been well defined previously that hospitals with good doctors are
situated in township.

 Recreation clubs are there

 TV community center is there.

 Open Air Theater.

 A big size swimming pool and stadium.

 A big beautiful temple is there.

 School-: There is one central and play-school for the children of the employees.
Waste disposal-:

The effluents from various plants undergo extensive treatment in lagoons from where they are
used for irrigation of the green belt.

The logons areas have become natural habitat for the migratory birds during winter season
and excel as any picnic resort.

Community Development-:

IFFCO being an institution is committed to work for the improvement of the socio economic
conditions of rural population around the plant.

Aonla unit has adopted several villages under its village Development scheme.

 Hand pumps, road construction, school building amenities have been provided in the
surrounding villages. Medical camps, free distribution of medicines, polio and
diphtheria vaccines, Family planning and social marketing are the few activities
undertaken in these villages.

 Subah ladies club of township also plays an active role in Social welfare by running
an education centre for poor people.

 Farmers’ service centre has been established in village Sainda near Aonla unit which
provide fertilizers, pesticides and seeds to the farmers.

 For the same purpose a project “Strengthen Reproductive Health and family Planning
Services in Alampur Zafrabad Block of Bareilly District” is being implemented by
IFFCO Jan Kalyan Samiti. It is funded by USAID - India and IFFCO Aonla named
IFFCO Conveyance Advance Rules

Loan has been granted to the employees of IFFCO after confirmation. The condition for the
same is as follow:

Motor Cars Motor cycle/scooter Auto Bicycle

Vehicle(moped) of
less than 1 HP
Amount of Actual cost are Rs. 40,000 for motor Rs. 20,000 or 10 Rs. 3,000 or
90% cost of cycle & Rs. 30,000 months basic pay or actual cost of
maruti 800 for scooter or 24 anticipated cost of the bicycle
cc(ordinary)whic months basic pay or auto vehicle whichever is
hever is less anticipated cost of (moped), whichever least.
limited to Rs. motor cycle & is least.
1,80,000. scooter whichever is
Entitlement Employees in Employees in grade Employees in grade Employees in
grade G1 and L1 and above N and above grade N and
above above

108 equal 72 equal monthly 60 equal monthly 30 equal

of monthly installments. installments. monthly

installments. installments.
House Building Loan (HBL)

1. The advance is granted to employees of IFFCO who have regularly been appointed to the
service of IFFCO and have completed three Years of service.

2. HBL may be granted for:

a) Purchase of Plot / Land.

b) To buy Flats.

c) For construction of house.

d) For maintenance.

3. The maximum amount of loan granted should not exceed Rs. 5,00,000.

4. The quantum of loan will be such that carry home pay after Deduction of loan installation
shall not be less than 50% of Gross Salary or Rs.4000 (Whoever is less).

Medical Benefits
1) An employee of IFFCO is in respect of any ailment, disease, injury or disability, befalling
him or any dependent number of his family be eligible for reimbursement or medical
expenses, subject to such Limits :-

i) Fees paid by him to an Authorized Medical Attendant for Consolation (at his clinic or at
employee’s residence).

ii) Fees paid to injection, dressings or minor surgery.

iii) The cost of medicines or Pharmaceuticals necessary for treatment.

iv) The fees paid for pathological, bacteriological, radiological or other examination.

2). The reimbursement shall not exceed the annual ceiling as under.

Number of family members (Including Ceiling for routine medical Treatment

the employee himself) (per annum)

For 2 family members. Rs. 2250/-

For 3 family members above Rs. 4500/-

IFFCO provides Transport facilities to all its employees to move from one place to another so
that they can work more efficiently.

There are three categories of Vehicles:

a) Buses.

b) Light Vehicle.

c) IFFCO Vehicle.

1) Buses-: A total number of buses is 13 (on contract basis). Out of which 12 buses are used
to carry main and material from IFFCO Township to Bareilly and Vice Versa.

These buses are use for three purposes:

a) Shift

b) Marketing

c) Schools buses

Out of 13 buses one bus is used for traveling between township to Delhi and Vice-versa (This
bus runs on alternate days i.e. on Monday, Wednesday & Friday.

2) IFFCO Vehicle

IFFCO also owns a certain numbers of Vehicles itself. These are as Follows:

Swaraj Mazda -1

Truck -2

Minibus -1

Van -3

Jeep -2

Ambulance -4

IFFCO company cars are allotted to JGM and above grade

Q. Are you satisfied with the transport facility in IFFCO?
Transport Facility
Yes No

Transport facility of IFFCO is very good. 80 % employees of IFFCO is satisfied for the
transport facility.

Q. Is IFFCO Aonla providing you drinking water facility?

20 Drinking water facility
Yes No

IFFCO has proper arrangement of drinking water facility. IFFCO arrange clean and
safe drinking water for every department of IFFCO Aonla.

Q. Is the plant providing you washing facilities?

20 Washing Facilities
Yes No

All employees of IFFCO are satisfied for the washing facilities. IFFCO provide washing
subsidy for all employees of plant.

Q. Is there any health check-up center or hospital?

25 Health check-
20 up/Hospital
Yes No

IFFCO arrange health check-up center/ Hospital in IFFCO Township. In hospital all
necessary facilities for general and emergency.

Q. Are you satisfied with the health facilities of IFFCO?

Health Facility
Fully Partially Un-
satisfied satisfied satisfied

IFFCO provide health facilities for the employees. But all employees are not fully
satisfied for the health facilities of IFFCO.

Q. Is the plant providing you canteen facility properly?




10 Canteen Facility

Fully Partially Un-
satisfied satisfied satisfied

IFFCO canteen facilities are not properly arranged. Some change is required for
canteen facilities.

Q. Are the medical benefits satisfactory?

Medical benefits
Fully agree Partially agree Disagree

All employees are fully agreed for medical benefits. IFFCO give various type of benefits
of medical facility.

Q. Are you satisfied with working hours and working shifts at IFFCO
Working hours &
15 Shifts
Fully Partially Un-
satisfied satisfied satisfied
Approximately IFFCO employees are satisfied for the working hours and working shifts
of Unit.

Q. Should any change required in working hours and working shifts?




Change in working
10 hours & shifts

Fully agree Partially Disagree

Employees think that no change is required in working hours and working shifts of
IFFCO Aonla unit.

Q. Should the plant provide education to the workers?




Education to the
15 workers

Fully agree Partially agree Disagree

All employees think that education is most important part of any organization, so all
employees feel that all important education should provide for related employees.

Q. Does IFFCO Aonla run new employees welfare schemes time to time?



Employees welfare
10 schemes

Fully agree Partially Disagree

All employees are not fully agreed for that IFFCO Aonla unit run new employees
welfare schemes time to time.

Q. Are you satisfied with providing provision for leave?

20 Provision for leave
Fully agree Partially Disagree

All employees of IFFCO are satisfied for the provision for leave. Employees said that all
leave are beneficial for employees’ health and other necessary time.

Q. Are you satisfied with present wages and salary structure?

Wages and Salary
Fully Partially Un-
satisfied satisfied satisfied
Some change is required for present wages and salary structure. But Employees think
that six pay scales are satisfied for employee’s desire.

Q. Are you satisfied with provision of provident fund?

20 Provident Fund
Fully Partially Un-
satisfied satisfied satisfied

Approximately employees are satisfied with the provision fund.

Q. Are you satisfied with the pension scheme in IFFCO?

15 Pension Scheme

Fully agree Partially Disagree

Employees said that IFFCO pension scheme for employees is vary satisfactory, because
it is a major welfare of any organization.

Q. Is the plant providing loan facility for car, buying any plot etc
satisfactory or not?
15 Lone Facilities
Fully Partially Un-
satisfied satisfied satisfied
IFFCO provide lone facility for car, buying any plot etc, it is a good welfare for
employees’ point of view. It support financially for its employees.

Q. Is the housing, road and lighting facility satisfactory?

Housing, road and
15 lighting facilities
Fully Partially Un-
satisfied satisfied satisfied
IFFCO provide proper housing, road and lighting facilities for its employees. All
employees are satisfied for these major.

Q. IFFCO Aonla providing entertainment facilities to employees are proper

or not?

15 Entertainment facilities
Fully agree Partially Disagree

IFFCO Aonla are providing entertainment facilities to employees, but employees feel
that entertainment facilities are sufficient, some more facilities should provide for
entertainment of employees.

The majority of population under study is aware of the various welfare schemes being
provided by the organization. IFFCO provides its employees good working conditions so that
the employees may remain enthusiastic while discharging their duties. However some of the
employees are not satisfied with the working conditions of IFFCO but this may due to lack of
environmental acceptance.

The organization schemes and working style is able to make the impact of
belongingness so that the production is going up to mark. This shows that the production of
IFFCO lies in the fact that IFFCO cares its employees as its adopted one. Apart from this the
various in-house training programs like self-motivation, greet gayan, yagan, environment
management, fire and safety management are carried out to enhance the workers education.

The added incentives enables the workers to lead a decent life in the midst of urban
congestion, rising inflation and poor living conditions. In IFFCO proper care and attention
has been taken for the welfare of employees. All the above factors justify that the satisfaction
shown by the employees of IFFCO is true and not superficial. IFFCO has been doing a great
job in recognizing the unique place of the worker in the society and doing well for retaining
and motivating employees.

In short IFFCO has been providing its employees the circle of care as
shown below:
Early recognition Avoidance of

and treatment of Stigma and

Illness, Discrimination,

Medical Care, EMPLOYEE Full Social

Psychological Participation,

WELFARE Human Rights

Social support, IN Skills for care,

Education, Crisis support,

Vocational Support,
IFFCO Financial Support,

Day care, networking with

Long-term care. Families.

 The study is limited to sample.

 People working there are not interested in filling the questionnaires.

 Restricted entry in many of the departments.

 It was the tough time to get response from the workers as well as from their family

1. Management must ask its employees time to time that what kind of change they would
like to impart in the various welfare facilities being provided by the organization.

2. The senior officers should make sure that subordinates have the tools to get the job
done for achieving the goals.

3. The people should be made known through proper feedback; how they are doing.

4. Some more facilities should provide in IFFCO hospital and hospital facilities should
be updated from time to time.

5. More entertainment facilities should arrange by IFFCO. For it take suggestion from
the employees, which type of facilities they want.

6. Take feedback from time to time for various matters of employee welfare through
questionnaires and personal opinion for welfare matter, and take serious steps for it.

7. An organization i.e. IFFCO should promote the education of workers.

8. Employees should be familiar with the-:

a. Working Condition.

b. Procedure and polices.

c. Career growth rules.

Employee’s welfare is a systematic and objective way of increasing the efficiency and
effectiveness of the employees.

In IFFCO proper attention and care has been taken for the welfare of employees and
employees here are very satisfied.

It is probably because of this reason that IFFCO has emerged as a pioneer organization the
field of Co- operatives and is the leading producer of fertilizers.

IFFCO started so many welfare schemes for employees and farmers. IFFCO provides the
medical allowance, house and building loans and P.F, children education etc.

IFFCO has been doing a great job in recognizing the unique place of the worker in the society
and doing well for him/her in retaining and motivating employees.

I have taken the help of many sources which provided me the valuable information about my
project. This information helped me in presenting this report in an effective and efficient

My valuable source for primary data collection was Questionnaire.

Sources of secondary data-:


 Kothari C.R.; Research Methodology, New Age, New Delhi, 2007.

 Wheelen T. L.; Strategic Management, Pearson Education, 2008.


 www.iffco.nic.in
Name of Respondent.
House No.

Phone No.

No. of member in family

1) Are you satisfied with transport facility in IFFCO?

Yes [ ] No [ ]

2) Is IFFCO Aonla providing you drinking water facility?

Yes [ ] No [ ]

3) Is the plant providing you washing facilities?

Yes [ ] No [ ]

4) Is there any health check-up center or hospital?

Yes [ ] No [ ]

5) Are you satisfied with the health facility of IFFCO?

Fully satisfied [ ] Partially satisfied [ ] Unsatisfied [ ]

6) Is the plant providing you canteen facility properly?

Fully satisfied [ ] Partially satisfied [ ] Unsatisfied [ ]

7) Are the medical benefits satisfactory?

Fully agree [ ] Partially agree [ ] Disagree [ ]

8) Are you satisfied with working hours and working shifts at IFFCO Aonla?
Fully satisfied [ ] Partially satisfied [ ] Unsatisfied [ ]

9) Should any change required in working hours and working shifts?

Fully agree [ ] Partially agree [ ] Disagree [ ]

10) Should the plant provide education to the workers?

Fully agree [ ] Partially agree [ ] Disagree [ ]
11) Does IFFCO Aonla run new employees welfare schemes time to time?
Fully agree [ ] Partially agree [ ] Disagree [ ]

12) Are you satisfied with providing provision for leave?

Yes [ ] No [ ]

13) Are you satisfied with present wages and salary structure?
Fully satisfied [ ] Partially satisfied [ ] Unsatisfied [ ]

14) Are you satisfied with provision of provident fund?

Yes [ ] No [ ]

15) Are you satisfied with the pension scheme in IFFCO?

Fully agree [ ] Partially agree [ ] Disagree [ ]

16) Is the plant providing loan facility for car, buying any plot etc satisfactory or not?
Fully satisfied [ ] Partially satisfied [ ] Unsatisfied [ ]

17) Is the housing, road, and lighting facility satisfactory?

Fully satisfied [ ] Partially satisfied [ ] Unsatisfied [ ]

18) IFFCO Aonla providing entertainment facilities to employees are proper or not?
Fully agree [ ] Partially agree [ ] Disagree [ ]

Any suggestion from your side