Académique Documents
Professionnel Documents
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expenditure, marketing strategies and other related issues. In the mid 80 Honda
motors of Japan joined hands with the largest bicycle maker of India the Hero
cycles to create Hero Honda which in a couple of decades or so have gone on to
become the single largest motorcycle company in the world. Though Honda has
come on its own on the Indian market yet it will be providing technological
support to Hero Honda for the next ten years. Thus presenting a unique situation
in which the company will be in direct competition with the company which it
has been associated for nearly two decades. Honda Motorcycles and Scooters
India limited, a 100% subsidiary of Honda motor company Japan eventually
entered the Indian market with Honda Unicorn in 2004.
The Two-wheeler industry is known for its inherent cyclical feature with 18
months of growth followed by 18 months of degrowth. The industry had
outperformed thebroader market in the latter half of FY (Financial Year) 06.
FY07 was a period of consolidation with the big players capturing a larger
market share among their niche segments. Thereon it continued to underperform
the broader market with the exception of Q3FY09. BSE Auto Index has seen a
fall of >30% in the last quarter and has hit an all-time low of 2444 points which
has not been seen in the past 4 years. We believe the industry is ready to pick up
from a lower base, which keeps its downside capped. Sale volumes of the
industry would continue to replicate a seasonal trend. Though the sale volumes
have witnessed a decline for more than a year, its revival would be a slow and
steady process, which would be delayed on account of the unfavorable macro-
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1.2Industry Structure:
India is the 2nd largest two-wheeler market in the world with a size of over
Rs. 100,000 MN. The total sale of two wheelers in India has touched a figure of
7.9 MN units by March, 2007, up 11.4% from the previous fiscal figure of 7.1
MN units. Production during the period reached 10.8 MN units, entailing a
demand ratio of 72%. In terms of sales and market share the major players of
the industry are Hero Honda, Bajaj Auto and TVS Motors. Other players
include Kinetic Motors, Yamaha Motor and Honda Motorcycle and Scooter
India (HMSI). The composition of the industry consists of motorcycles,
scooters and mopeds. Over the past decade, there has been a consumer
preferential shift from mopeds to scooters and now motorcycles. On account of
the shift, the motorcycle segment dominates the two-wheeler industry with a
market share of close to 80%. The motorcycle segment is further sub divided
into 3 classes, starting from the entry/economy class (Rs. 30,000 – Rs. 40,000),
executive class (Rs. 40,000 –Rs. 50,000) and the premium class (>Rs. 50,000).
The motorcycle segment is primarily led by Hero Honda with a market share of
59% followed by Bajaj Auto (18%), HMSI (9%), TVS Motors (7%) and
Yamaha
(5%). On the other hand the scooter segment is led by HMSI which has a
dominant share of 63% followed by TVS Motors (16%) and Hero Honda
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Over the last decade, the two wheeler automobile sector has successfully
changed its image. Its product range encompasses Scooterettes, Scooters and
Motorcycles. The main product ranges of two wheeler automobile sector are as
follows:
➢ Scooters
➢ Motorcycles
➢ Mopeds
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2. Manufacturing Process:
2.1 Basic Manufacturing Process:
Raw Materials
The primary raw materials used in the manufacture of the body of
motorcycle are metal, plastic and rubber. The motorcycle frame is composed
almost completely of metal, as are the wheels. The frame may be overlaid with
plastic. The tires are composed of rubber. The seat is made from a synthetic
substance, such as polyurethane. The power system consists of a four-stroke
engine, a carburetor to transform incoming fuel into vapor, a choke to control
the air-fuel ratio, transmission, and drum brakes. The transmission system
contains a clutch, consisting of steel ball flyweights and metal plates, a
crankshaft, gears, pulleys, rubber belts or metal chains, and a sprocket.
The electrical system contains a battery, ignition wires and coils, diodes, spark
plugs, head-lamps and taillights, turn signals and a horn.
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A motorcycle engine
4. Plastic and metal parts and components are painted in booths in the paint
department using a process known as powder-coating (this is the same
process by which automobiles are painted). A powder-coating apparatus
works like a large spray-painter, dispersing paint through a pressurized
system evenly across the metal frame.
5. Painted parts are sent via overhead conveyors or tow motor (similar to a
ski lift tow rope) to the assembly department where they are installed on
the frame of the motorcycle
6. The engine is mounted in the painted frame, and various other
components are fitted as the motorcycle is sent down the assembly line
7. Wheels, brakes, wiring cables, foot pegs, exhaust pipes, seats,
saddlebags, lights, radios, and hundreds of other parts are installed on the
motorcycle frame. A Honda Gold Wing motorcycle, for example, needs
almost as many parts to complete it as a Honda Civic automobile.
The Future
Motorcycles remain popular and the collecting and riding of antique
models is just as popular as riding the new versions. While sleek, new versions
will continue to be produces,
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➢ Side mirrors
➢ Lock box
➢ Tool box
➢ Seat cover
➢ Fog light
➢ Shocker lock
➢ Leg guard
➢ Helmet lock
➢ Foot rest
2.3Marketing Mechanism
Promotion
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A. Broadcast Media:
• Television
• Radio
• Cinema
B. Print media:
• Newspapers
• Magazines
• Leaflets
C. Outdoor media:
Public relations are an umbrella term and refer to the totality of the
organization’s behavior with respect to the society in which it operates. The
maybe regarded as good or bad and is reflected in the company’s reputation and
image.
2. Sponshership:
3. Direct Marketing:
It includes:
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• Direct mail.
• Telemarketing.
• Door to door selling.
• Direct response advertising: ‘phone now’ or ‘fill in the coupon ads’
• Home shopping of various types.
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1. Sponsorships:
The company has not left any stone untamed in sponsoring the major events
both globally and domestically. The biggest of all is the sponsorship of the
“WORLD CUP” for which Hero Honda has the credit of being the only two-
wheeler company in the world to do so. Besides this, the company has also
sponsored events like “Master Golf”, television academy awards, etc.
Thus the company has gained a lot of reputation by doing so.
2. Discounts/Offers:
The company has started giving discounts and other offers to the customers
on the purchase of a new bike, for instance, with the World Cup offer, in which
the consumer was to get a 1 gm gold coin with every purchase.
But after all these schemes and benefits may be because of cut-throat
competition in the segment with heavyweight competition such as Bajaj,
kinetic, Yamaha, and TVS the company (HERO HONDA) officially says:
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3. Company Profiles:
3.1 Hero Honda Motors Limited
Hero Honda Motors Limited was established in 1984, as a joint venture between
India's Hero Group (world's largest bicycle manufacturers) and Japan's Honda
Motor Company. In 1985 production began with the launch of its first
motorcycle, the CD100, which gave 80 km to the liter. In 1987 the engine plant
was started and in 1989 the Company produced its 3,00,000th motorcycle. In
2001 Hero Honda manufactured its 50,00,000th motorbike. Hero Honda has a
reputation of being the most fuel-efficient and the world's single largest two
wheeler Company. Shri Brijmohan Lall Munjal is the chairman and managing
director of this Company.
Hero Honda has grown like no other company in the auto business.
Several times in the path, savvy observers have insisted that it has grown just
too big and that no company its size can continue to show growth rates. But
Hero Honda has ignored that opinion and continued growing at the place it has
set many years ago.
Hero Honda today faces more competitor than it has ever in the history.
Now that is the undisputed two wheeler Numero Uno in the country. Every
single two wheeler manufacturer in India if looking market share away from it.
More over for the first time there are so many four- stroke challengers in the
market. And Hero Hondas best-selling products are ageing.
Corporate Profile:
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The joint venture between India's Hero Group and Honda Motor
Company, Japan has not only created the world's single largest two wheeler
company but also one of the most successful joint ventures worldwide.
During the 80s, Hero Honda became the first company in India to prove
that it was possible to drive a vehicle without polluting the roads. The company
introduced new generation motorcycles that set industry benchmarks for fuel
thrift and low emission. A legendary 'Fill it - Shut it - Forget it' campaign
captured the imagination of commuters across India, and Hero Honda sold
millions of bikes purely on the commitment of increased mileage
Over 19 million Hero Honda two wheelers tread Indian roads today.
These are almost as many as the number of people in Finland, Ireland and
Sweden put together!
Hero Honda has consistently grown at double digits since inception; and
today, every second motorcycle sold in the country is a Hero Honda. Every 30
seconds, someone in India buys Hero Honda's top -selling motorcycle –
Splendor. This festive season, the company sold half a million two wheelers in a
single month—a feat unparalleled in global automotive history.
Hero Honda bikes currently roll out from two globally benchmarked
manufacturing facilities based at Dharuhera and Gurgaon in Haryana. These
plants together are capable of churning out 3.9 million bikes per year. A third
state of the art manufacturing facility at Hardwar in Uttranchal will soon be
commissioned to cope with sustained customer demand.
Hero Honda's extensive sales and service network now spans over 3000
customer touch points. These comprise a mix of dealerships, service and spare
points, spare parts stockiest and authorized representatives of dealers located
across different geographies.
Hero Honda values its relationship with customers. Its unique CRM initiative -
Hero Honda Passport Program, one of the largest programs of this kind in the
world, has over 3 million members on its roster. The program has not only
helped Hero Honda understand its customers and deliver value at different price
points, but has also created a loyal community of brand ambassadors.
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millions of new families to the economic mainstream. This would provide the
growth ballast that would sustain Hero Honda in the years to come. As
Brijmohan Lall Munjal, the Chairman, Hero Honda Motors succinctly points
out, "We pioneered India’s motorcycle industry, and it's our responsibility now
to take the industry to the next level. We'll do all it takes to reach there.''
Mission statement:
This mission is what drives Hero Honda to new heights in excellence and
helps the organization forge a unique and mutually beneficial relationship with
all its stake holders.
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should be noted that the company has a strong cash flow position; it
generated Rs 9 bn from operation in FY04 and is virtually a debt free
company.
Weakness:
➢ Suppose to be very sophisticated.
➢ Not fit for ruler India.
➢ They have big gap between cubic capacities of its products.
➢ Its market share is reducing from last few years.
➢ Spare parts are too costly.
Opportunities:
Threats:
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Scooters
Motorcycles:
1. Hero Honda CD Delux:
Production: 2001 present
Price: Rs.35642
Engine: 97.cc,7.5bhp@8000rpm,
4stroke engine, single cylinder
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Loan funds: 3
Unsecured 185.78 201.76
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EXPENDITURES
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APPROPRIATION
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KHI has given the world its legendary series of 600-1200cc Ninja and
1600 Vulcan bikes. Straight from its design boards, the Kawasaki Bajaj
Eliminator, India's first real cruiser bike, redefines the pleasure of "biking" in
looks as well as performance.
Corporate Profile
Bajaj Auto Ltd. sales have increased by approximately 21 per cent in the
year 2004-05, which exceeds Rs 65.4 billion, a record in the history of the
company. The gross operating profit stands at Rs. 9.3 billion, again a record.
The profits after tax of the BAL are close to Rs. 7.7 billion, and the pre-tax
return on operating capital is at an impressive 80 per cent.
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In our decision making, quality, safety and service will be given as much
consideration as productivity, cost and delivery.
Quality shall be built into every aspect of our work life and business
operations. Quality improvements and customer satisfaction shall be the
responsibility of every employee.
Location
CPM
MLCommercial
-Marketing
Customer
-Account
Sr.
Business
Business
Ops.
Biz.
Head
Ops. - Head
For
Head
the
Development
Executives
Managers
Relations
Dept.
(India)
State
Largest Export
Strengths
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Weaknesses
Opportunities
Threats
All these forced Bajaj to look for an international partner who could bring
in technology and also offer some basic platforms to be manufactured and
marketed in India. Kawasaki of Japan is a world-renowned manufacturer of
high performance bikes. Bajaj entered into a strategic tie-up with Kawasaki in
late 1990s to enhance its product line and knowledge up-gradation to support
long-term strategies.
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This served the purpose of sustaining the market competition for a while.
From 1996 to 2000, Bajaj invested hugely in infrastructure while
simultaneously developing product design and innovation capabilities, which is
the prime reason behind the energetic Bajaj of 21st century. Bajaj introduced a
slew of products right from entry-level motorcycle to the high premium
segment right from 2001 onwards, and since then its raining success all the way
for Bajaj.
Motorcycles
1. Bajaj Pulsar’s:
150 DTSi
180 DTSi
220 DTSi
Production: 2001 Present
Price: Rs. 58655-83885
Engine: 150 cc/180 cc//220 cc Air-cooled,
four-stroke cycle.
Power: Upto 21 bhp (14.8 kW) @8500 rpm
3. Bajaj Discover’s:
Discover 135 DTSi
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4. Bajaj Avenger:
Avenger 200
Avenger 220
Production: 2008 present
Price: Rs. 70000
Engine: 17.51ps @ 8500 rpm, DTSi
Torque: 16.78NM @ 6000 rpm
3.2.5 Exports:
Sri Lanka, Colombia, Bangladesh, Mexico, Central America, Peru and Egypt
Overseas Businessman
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TVS Motors Company, a leading two wheeler company began with the
vision of the founder of the Sundaram Clayton Group, the late T.S. Srinivasan -
'to design, develop and produce an affordable moped for the Indian family.
This vision was realized in 1980 when TVS 50, India's first two-seater
moped rolled out of the factory at Hosur in Tamil Nadu, Southern India. A
byword for ruggedness and reliability, the TVS 50 proved to be a promising
success and paved the way for many successes for TVS Suzuki ever since.
Background
Vision
Mission
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Strengths
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Weaknesses
Opportunities
➢ Global expansion
➢ Expansion of target market (include women)
➢ Become India’s leader in the scooter market
Threats
➢ Suzuki Motorcycles can take away market share and cause joint venture
to go sour
➢ Bajaj Motors and Hero Honda is a strong competitor.
3.3.3 Products:
1. TVS Apache’s:
Apache RTR 160
Apache RTR 160 Fi
Apache RTR 180
Production: 2004 present
Price: Rs. 62000 – 72000
Engine: 160cc/ 160 fi / 180cc air – cooled
Four – stroke
Power: Up to 17.3 bhp @ 8500 rpm
Torque: Up to 15.5NM @6500 rpm
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5. TVS Jive:
Production: 2010 present
Price: Rs. 42235
Engine: 4 – Stroke, 109.7 CC
Power: 8.4 bhp / 6.18 KW @ 7500 rpm
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3.3.5 Balance Sheet & Profit and Loss A/c of TVS Motors:
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Corporate Profile:
Honda Motor Co., Ltd., operates under the basic principles of "Respect
for the Individual" and "The Three Joys"-commonly expressed as The Joy of
Buying, The Joy of Selling and The Joy of Creating. Respect for the Individual"
reflects our desire to respect the unique character and ability of each individual
person, trusting each other as equal partners in order to do our best in every
situation. Based on this foundation of Respect for the Individual, "The Three
Joys" expresses our belief and desire that each person working in, or coming
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into contact with our company, directly or through our products, should share a
sense of joy through that experience.
In line with these basic principles, since its establishment in 1948, Honda
Motor Co., Ltd., has remained on the leading edge by creating new value by
providing products of the highest quality at a reasonable price, for worldwide
customer satisfaction. In addition, the Company has conducted its activities
with a commitment to protecting the environment and enhancing safety in a
mobile society.
Mission Statement
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Organization Structure:
Table 1.8
Strength
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Weakness
Opportunity
Threats
3.4.2 Products:
Scooters
1. Honda Activa:
Production: 2004 present
Price: Rs. 48500
Engine: 110cc 4 stroke air cooled
Power: 8bhp @ 7500 rpm
Torque: 9NM @ 8500rpm
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2. Honda Dio:
Production: 2004 present
Price: Rs. 44000
Engine: 4 – Stroke 102cc OHC
Power: 7bhp@7000rpm
Motorcycles
1. Honda Unicorn:
Production: 2004 present
Price: Rs. 67000
Engine: 4 – stroke 149.1cc
Power: 13.3 bhp @ 8000rpm
Torque: 1.3kgm @ 5500rpm
2. Honda Shine:
Production: 2004 present
Price: Rs.56200
Engine: 4-Stroke 124.6 cc
Power: 10.3 bhp @ 7500 rpm
4. Honda CB Twister:
Production: Jan 2010
Price: Rs. 53000
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Corporate Details
Head Office:
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We are aware of our customers' evolving needs and provide them with quality
products and services of exceptional value that surpass their expectations.
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Table 1.9
Weakness
➢ Limited network.
➢ Less average
Opportunities
Threats
3.5.3 Products:
1. Yamaha YBR
Production: 2010
Price: Rs. 54000
Engine: 123cc, 4 - stroke SOHC
Power: 11 bhp @ 7500rpm
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2. Yamaha SZ – Series
Yamaha SZ-X
Yamaha SZ-R
Production: 2010
Price: Rs. 58000-63000
Engine: 153cc, 4 - stroke SOHC
Power: 12 bhp @ 7500rpm
3. Yamaha FZ – Series
Yamaha FZ - 16
Yamaha FZ - S
Yamaha FZ – Fazer
Production: 2008 to present
Price: Rs. 73000-81000
Engine: 153cc, 4 - stroke SOHC
Power: 14 bhp @ 7500rpm
4. Yamaha R15
Production: 2008 to present
Price: Rs. 1,12,000
Engine: 153cc, liquid colled, 4 - stroke
Power: 17 bhp @ 8500rpm
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3.5.4 Exports:
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Fixed assets
Tangible fixed assets 280,950 274,863 283,411 323,846 361,837
Intangible fixed assets 4,303 2,957 3,273 3,075 4,281
Total investments and other
49,388 49,436 50,618 76,630 91,548
assets
Total fixed assets 334,642 327,256 337,303 403,552 457,667
LIABILITIES
Current liabilities
Notes and accounts payable 112,934 132,291 143,531 176,000 187,419
Short-term loans 48,073 49,639 71,390 100,097 127,341
Current portion of long-term
20,823 12,690 8,190 20,885 8,568
debt
Current portion of
24,326 - 10,000 5,000 -
convertible bonds
Commercial Paper 21,376 8,500 7,000 6,991 15,000
Other 126,248 131,030 132,971 164,246 180,195
Total current liabilities 353,784 334,151 373,083 473,221 518,525
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Long-term liabilities
Bonds 44,893 23,712 8,001 295 63
Long-term debt 39,935 23,994 16,064 20,747 44,235
Other 68,120 56,493 57,064 55,587 64,809
Total long-term liabilities 152,951 104,200 81,129 76,629 109,108
Valuation and
translation adjustment - - - - 18,442
2)
Minority Interest Note
- - - - 30,421
1)
Total shareholder's
180,151 249,406 293,761 383,895 501,054
equity
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Graph 1.2
T V S M otors
Yam aha
M otors
Honda M otors
O thers
9.50% 16%
4% 7%
Graph 1.2 shows the overall market share of two wheeler sector in India. The
market is dominated by Hero Honda by 35.60% share followed by Bajaj in the
second place with 27.50% market share. TVS motors stands in third place with
16% share and the rest occupy a combined of 20.5% share.
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sold 30,25,536 units during April 2010 to October 2010 up 13.89 % compared
to 26,56,378 units in the same period last year.
Commenting on the record sales, Anil Dua, Sr. Vice-President (Marketing &
Sales), Hero Honda Motors Ltd said, “This record of over half –a-million sales
in a single month created by the company is extremely encouraging as it clearly
demonstrates the confidence our customers have in our brands. Sales of over
five lakh units in a month with a 42.7 % growth over the large base of the
previous year is a testimony to the winning strategy that we have been
following over the past few years. A refreshed product range coupled with
innovative branding and marketing initiatives – particularly revolving around
the Commonwealth Games Delhi 2010 – can duly be attributed to this success.
FY’ 2011 has been a magnificent run for Hero Honda as we have been
consistently scaling new heights. The company has been on a record sales run
of over four lakh units each month since May, capping it off with the 5-lakh
plus mark in October. Going forward, we are hopeful of continuing the
momentum by staying true to the same winning strategy.”
Hero Honda which has launched 6 new models in the last six months which
includes refreshed model of Glamour and Glamour FI, Super Splendour, Hunk,
Passion Pro and Splendour Pro. Recently launched Splendour Pro which now
comes with APDV (Advance Pro Series Digital Variable Ignition System)
engine has witnessed good nos. Beside this Hero Honda has launched Passion
Pro Commonwealth Games Limited Edition.
Notably the company has installed capacity of 5.6 million units per annum with
3 manufacturing plants and it has goal of selling 5 million units in current fiscal
up 8.7% from last year. The company is also looking for setting up
4th manufacturing plant.
Bajaj Auto:
On the back of strong festive season Bajaj auto reported its highest ever
monthly sales. Bajaj auto reported sales growth of 32.21% in the month of
October 2010 compared to October 2009. The company sold 3,70,816 units in
October 2010 compared to 2,80,455 units in the October 2009 which is highest
ever in the company history. Motorcycle accounted 3,29,776 units in the month
of October 2010 up 32.08% compared to 2,49,681 units in October 2009.
Month on month basis the company has reported 4.85% growth in October 2010
compared to September 2010. The company sold 3,14,515 units in the month of
September 2010.
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The company has exported record 1,10,387 units in September 2010 up 31.39%
compared to 84,012 units in the same period last year. The company has
reported motorcycle sales of 20,41,661 units during April to October 2010 up
53.27% compared to 13,32,049 units sold in the same period. The company has
attributed it strong sales to Pulsar and Discover brand. The company posted
highest ever sales of Pulsar 94,598 units and discover around 1,45,000 units in
the October 2010. The rest of the sales shared equally between Boxer
and Platina brand. The company is aiming to sell 3,50,000 motorcycle a month
from January 2011.
Tvs Motors:
TVS Motors has reported its highest ever monthly sales on the back of festive
seasons. The company two wheeler sales grew by 46.40% in the month of
October 2010 compared to October 2009. The company sold 1,91,822 units of
two wheeler in the month of October 2010 compared to 1,31,029 units in the
month of October 2009. The company’s total sales stood at 1,95,271 units in the
month of October 2010 up 48.00% compared to 1,31,941 units in the month of
October 2009. However the company has reported month on month basis sales
growth of 3.81%. The company sold 1,84,783 units in the month of September
2010. Cumulative two wheeler sales for the period April to October 2010 stood
at 11,62,861 units up by 33.89% compared to 8,68,509 units in April to October
2009.
Domestic sales stood at 1,73,771 units in the month of October 2010 up by 45%
compared to 1,18,563 units in the month of October 2009. Export stood at
18,051 units in the month of October 2010 up by 45% compared to 12,466 units
in the month of October 2009. Motorcycle sales stood at 84,233 units in the
month of October 2010 up by 49% compared to 56,465 units in the month of
October 2009. Scooter sales stood at 44,659 units up by 58% compared to
28,301 units in the month of October 2010.
HMSI:
India’s largest scooter manufacturing company Honda Motorcycle & Scooter
India Ltd reported growth of 148% in the month of October 201 0. The
company reported sales of1,48,861 units in the month of October 2010
compared to 60,055 units in the October 2009. It is to be noted that last year the
production was very low due to strike by workers for wage dispute. On month
on month basis the company reported sales growth of 20 %. The company sold
1,23,831 units in the month of September 2010. The company
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On the back of strong demand for its 100 cc CB Twister HMSI posted sales of
68,332 units of Motorcycle in October 2010 up by 215% compared to 21,721
units sold in October 2009. The scooter segment also witnessed sales of 80,529
units in October 2010 up by 110% compared to 38,334 units sold in October
2009.
HMSI is growing at very fast rate but the sales are constrained by capacity. It
has expanded its capacity form current 1.6 million units to 2.2 million units but
it seems that the company has to go for another capacity expansion as demand
remain strong in Indian two wheeler industry. It is also to be noted that
company is planning to launch a new 100cc bike which is priced lower than its
current 100cc offering CB Twister.
Yamaha India:
Yamaha India has reported sales growth of 19.21% in the month of October
2010 compared to October 2009 on the back of new launches like SZ and SZ-X.
Total sales stood at 37,251 units in the month of October 2010 compared
to 31,247 units last year in the same period. The company reported month on
month basis sales growth of 9.74%. The company sold 33,944 units in the
September 2010. Domestic sales stood at 31,791 units up by 18.27% compared
to 26,879 units in the month of October 2009. Export stood at 5,460 units up by
25.00% compared to 4,368 units in the month of October 2009. The company
sold 2,09,521 units during April to October 2010 period up by 25.56%
compared to1,66,868 units during the same period last year.
On the announcement of monthly sales figure, Koji Arai, Director – Sales &
Marketing, India Yamaha Motor said, “We are overwhelmed with the
encouraging response we have been receiving for our premium segment bikes
such as YZF-R15 & FZ series including new limited edition FZ series bikes.
Our recently launched powerful commuter SZ models and entry level bikes –
YBR 125 and YBR 110 have also been acknowledged in the market and have
boosted our sales. We are trying our level best to fulfill the huge orders and
meet the expectations of our esteemed customers this festive season.”
Yamaha India wants to establish itself as a global brand among the Indian
consumers. The company is doing it by conducting various marketing activities
such as Yamaha R15 One Make Race, Yamaha Safe Riding Science (YSRS) for
college students & kids.
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Study on Two Wheeler Automobile Industry in Mumbai
Suzuki Motorcycles:
With the successful launch of Suzuki Slingshot Suzuki Motorcycle India
reported massive growth of 60.51% in the month of October 2010 compared to
October 2009. The company’s total sales stood at 25,439 units in the month of
October 2010 compared to15,849 units in the month of October 2009. The
company has reported month on month basis sales growth of 12.89%. The
company sold 22,534 units in the month of September 2010. Suzuki motorcycle
sold 1,46,157 units during April to October 2010 up 53.07% compared
to 95,717 units in the same period last year.
“We have received very good response from the market to all our products
including the newly-launched, Suzuki SlingShot. We are committed to continue
this growth momentum in future.” Suzuki Motorcycle India Vice President
(Sales and Marketing) Atul Gupta said in a statement.
The company attributed its growth to the good response from its motorcycle
GS150R, scooter Access125 and the recently launched bike SlingShot.
“Consumers have laid their trust in the Mahindra Two Wheeler brand and this is
borne out from the momentum that is reflected in our monthly sales figures. We
have achieved a double digit market share in scooters last month and our
consumer base is growing rapidly. This month we have also embarked on our
motorcycle journey with the launch of Stallio and the initial response has been
very encouraging.” said Mr Anoop Mathur, President Two Wheeler Sector and
Member of Group Executive Board Mahindra & Mahindra.
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Study on Two Wheeler Automobile Industry in Mumbai
4. Consumer Profile:
One of the key reasons for the increased consumption of two wheelers is
the impressive growth of the middle class. Bikes play a key role in the life of a
middle class person. It allows a middle class person to compute from one place
to another while not being very heavy on the pocket.
Many cant effort the big sports bikes like the R1, Hayabusa or the Ducati,
so consumers go for the commuter level of motor cycle fulfilling part of owing
a sports bike. Looking at this scenario manufacturers are coming up with sports
model of Indian bikes which is just a younger sibling of the sports bikes which
the consumers can effort to buy and use it on a day to day level. For e.g Yamaha
R15 which is replicate of the Yamaha R1 and also Kawasaki Ninja 250 which
has a smaller engine compared to the older sibling Ninja ZR 1000.
The target audience has been divided into three different age groups for
analyzing. The age groups are as follows:
Table 1.13
Age Groups Number of Persons
18 – 24 45
24 – 30 3
30 Above 2
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Study on Two Wheeler Automobile Industry in Mumbai
18 – 24 40 5 45
25 – 30 3 0 3
30 Above 2 0 2
50
The majority of the people interviewed were male and in the age group
18 – 24. The main reason behind it being because of the craze, passion and
enthusiasm which the youngsters have in them for Bikes.
Based on the interview of the target audience the researcher was able to
come up with the various analysis and interpretation to support the hypothesis.
The findings are mentioned in the next chapter.
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Study on Two Wheeler Automobile Industry in Mumbai
Male 45 90
Female 5 10
100
dent
Graph 1.4
pon
Res
No.
of
s
Age Groups
Table 1.1 shows the no. of respondent and the total percentage. The
researcher has found that ninety percent are male and ten percent are female.
The X-axis depicts the age groups and the Y-axis depicts the total no. of
respondents. The total no. of respondents wasfifty out of which forty five were
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Study on Two Wheeler Automobile Industry in Mumbai
males and five were females. They were divided under the age groups 18-24,
25-30 and 30 above. The majority of the people interviewed were male and in
the age group 18 – 24. The main reason behind it was because of the craze,
passion and enthusiasm which the youngsters have in them for Bikes.
5.2 Bike Owned Graph 1.5
Table 1.16
No. of Total
Respondent
Respondent Percentage
Yes 50 100
No 0 -
100
Graph 1.6
onden
Resp
No.
of
ts
Table 1.2 shows the no. of respondent and the total percentage.As seen
above in the pie diagram 100 percent of the masses interviewed have a bike. In
the below graph the gender wise bifurcation of the same can be seen. The X-
axis shows the age groups and the Y-axis shows the total number of
respondents. The researcher interviewed majority of male in the age group 18-
24 because this age group is the most passionate about bikes.
Age Groups
Age Groups
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Study on Two Wheeler Automobile Industry in Mumbai
Table 1.17
Respondent No. of Respondent Total Percentage
Hero Honda 10 19
Honda 13 25
Yamaha 11 21
TVS 2 4
Bajaj 10 19
Royal Enfield 5 10
Suzuki 1 2
100
Graph 1.7
mpa
nies
Co
Table 1.3 shows the different brand of bikes which the respondents own,
the total responses and the total percentage.The X-axis depicts the total no. of
bikes owned and the Y-axis depicts the company/brand of bike owned. The
researcher found out that Honda out numbers the remaining companies with
twenty five percentshare. Only the youth seem to own the Honda. Next to
follow Honda is Yamaha with twenty one percent, again majority of it being
owned by the youth. Hero Honda and Bajaj share an equal market share of
nineteen percent each. Royal Enfield holds a decent ten percent share. Suzuki is
the least owned bikes amongst all and it’s owned by the older age group of
people.
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Study on Two Wheeler Automobile Industry in Mumbai
Table 1.18
Respondent No. of Respondent Total Percentage
100cc – 135c 17 33
150cc – 160cc 22 42
180cc – 200cc 3 6
200cc and above 10 19
100
ne
ke
of
bi
o.
Graph 1.8
N
d
o
s
Table 1.4 shows the different class of bikes in the market, the respondents
who own them and their total percentage. The X-axis shows the class of bikes
owned by the different age groups and the Y-axis shows the number of bikes
owned by the people. The researcher has found out that forty one percent of the
people have bikes in the class 150cc to 160cc and then followed by thirty four
percent of the people holding bikes in the class 100cc to 135cc. The youths
dominate in the class 150-160cc along with nineteen percent in the class 200cc
and aboveeven thought a less number of youths own it. The drawback here seen
is only six percentof the total people interviewed have bikes in the class 180cc –
200cc even though bikes in this class price less than the ones in the 200cc and
above category.
Class of Bike
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Study on Two Wheeler Automobile Industry in Mumbai
Table 1.19
No. of Total
Respondent
Respondent Percentage
Yes 38 76
No 12 24
100
Re
on
de
sp
of
nt
o.
N
s
Graph 1.10
Table 1.5 shows the total number of respondent and the total percentage.
The researcher has found out that seventy six percent of the population
interviewed preferred performance i.e. power, speed, pickup over mileage
(average). The majority of the population who preferred performance over
mileage was found in the age group 18-24 i.e. the youth. The older age of
people i.e. in the age group 30 and above were totally against performance, they
favored more mileage than performance.
Age Groups
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Study on Two Wheeler Automobile Industry in Mumbai
Table 1.20
No. of Total
Respondent
Respondent Percentage
Less than
2 4
50000
50000 –
23 46
75000
75000 –
16 32
90000
More than
9 18
90000
100
dent
pon
Res
Graph 1.12
No.
of
s
Table 1.6 shows the price range of bikes, the total number of respondents
and the total percentage. The researcher found out that the respondents in the
age group 30 and above preferred bikes less than rupees fifty thousand. The
most favored price range was between rupees fifty thousand toAge seventy
Group five
thousand and the age group liking it the most was the youth i.e. in the age group
18-24. A large amount of people also favored bikes in the price range seventy
five thousand to ninety thousand. Bikes in the price range ninety thousand and
above received a decent response.
Price Range
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Study on Two Wheeler Automobile Industry in Mumbai
Tot
bik
ow
es
of
al
Table 1.7 shows the different brand of bikes which the respondents are
loyal towards, the total responses and the total percentage. The researcher found
out that thirty one percent of the respondents are loyal towards Honda; nineteen
percent are loyal towards Yamaha, eighteen percent towards Hero Honda and
fifteen percent towards Bajaj. Royal Enfield, TVS and Suzuki fail to capture the
hearts of the consumers. The respondents in the age group 30 and above
preferred Bajaj and Suzuki while the other age group preferred more of Honda,
Yamaha and Hero Honda. Yamaha and Hero Honda had a very close margin of
loyalty of consumers towards them.
5.8 Satisfactory after sales service
Graph 1.14
Table 1.22
No. of Total
Respondent
respondent Percentage
Companies
Yes 43 86
No 7 14
100
Graph 1.15
dent
pon
Res
No.
of
s
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Study on Two Wheeler Automobile Industry in Mumbai
Table 1.8 shows the total number of respondent and the total percentage.
The responder found out that eighty six percent of the respondents were
satisfied by the after sales service provided to them by their bike manufacturer.
The only group which was not satisfied with the after sales service was the age
group 30 and above. In the age group 18-24 ninety percent were satisfied with
the after sales service whereas the remaining ten percent weren’t.
Age Groups
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Study on Two Wheeler Automobile Industry in Mumbai
Table 1.23
Respondent No. of respondent Total Percentage
Performance 20 29
Mileage 10 14
Styling 15 21
Technology 5 7
Pricing 1 2
All of the Above 19 27
100
Respond
No. of
Graph 1.16
ents
Segments
Table 1.9 shows what the respondents want in a bike, the number of
respondents and the total percentage. The responder found out that majority
gave preference to performance then followed by all of the above features. The
all of the above feature included – performance, mileage styling, technology
and pricing. After this most preference was given to the styling of the bike.
Technology and pricing played a very less role compared to the others.
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Study on Two Wheeler Automobile Industry in Mumbai
Table 1.24
No. of Total
Respondent
respondent Percentage
Yes 34 68
No 16 14
100
Graph 1.18
dent
pon
Res
No.
of
s
Age Groups
Table 1.10 shows the total number of respondent and the total percentage.
The researcher found that sixty eight percent of the respondents were willing to
wait for the bikes of their choice if the bikes were in a waiting period. Majority
were willing to wait in the age group 18-24. The respondents in the age group
30 and above were not willing to wait for the bikes of their choice if it was not
available in the market when required.
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Study on Two Wheeler Automobile Industry in Mumbai
Table 1.25
No. of Total
Respondent
respondent Percentage
Yes 40 80
No 10 20
100
Graph 1.20
Age Groups
dent
pon
Res
No.
of
s
Table 1.10 shows the total number of respondent and the total percentage.
The researcher found out that eighty percent of the respondents wanted bikes to
come up with ABS (Anti-lock Breaking System) breaks as a standard option in
bikes. The youth favored it extensively where as some dint like it for their own
personal reasons. In the age group 25-30 every one favored for the ABS brakes.
Whereas in the age group 30 and above there was an equal balance.
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Study on Two Wheeler Automobile Industry in Mumbai
Conclusion:
6.1.1 The study which conducted on the two wheeler automobile sector is a
very important topic of automobile sector.
6.1.2 Two wheeler automobile sector is the backbone of the automobile sector
in India. After deep research, analysis and getting information about
companies as formulated that the two wheeler automobile companies
achieved success in the market.
6.1.3 Throughout the study I found the Two wheeler manufacturer having very
new and modern technology in their bikes, they have a good market share
in India, many of MNC's like Honda, Yamaha ,Suzuki are also giving
large competition.
6.1.4 Concluding the performance of the company related to two wheeler
sector in India, getting their market share and growth and what are
services they are providing after sales.
6.1.5 With newer and better models are coming up customer has better and
bigger choices to choose from.
6.1.6 It is the competition on various aspects such as price, design technology,
after sales services and even purchases offers, which provides to both
buyer and seller.
6.1.7 Even many dealers are in view that today Hero Honda and Bajaj, thrives
on competition.
6.1.8 Right now it seems that the real war is between Hero Honda and Bajaj
auto. But one cannot discount the fact that there are other players, who
are gaining strength day by day especially Yamaha Motors after its
launch of two new bikes in the 150cc segment the FZ -16 and the YZF
R15.
6.1.9 Companies are now trying to launch bigger capacity bikes in India i.e.
2500cc and above as the craze for sports bikes is increasing day by day in
the youth. Bajaj motors has recently launched the Kawasaki Ninja 250 in
the collaboration with the Kawasaki Motors Philippines – the official
distributor to Bajaj.
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Study on Two Wheeler Automobile Industry in Mumbai
7. Recommendations:
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Study on Two Wheeler Automobile Industry in Mumbai
WEBLIOGRAPHY:
www.fadaweb.com
www.automobileindia.com
www.managementparadise.com
www.vicky.in
www.bikeadvice.in
www.bikeindia.com
www.auto.indiamart.com
www.autos.maxabout.com
www.herohonda.com
www.honda2wheelersindia.com
www.bajajauto.com
www.tvsmotor.in
www.yamaha-motor-india.com
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Study on Two Wheeler Automobile Industry in Mumbai
ANNEXURE
Annexure – I(copy of questionnaire)
Questionnaire
Topic: Study on Two Wheeler Industry in Mumbai
Subject: Research Methods in Business
1. Age: _______
2. Sex: __________
Suzuki
6. Are you satisfied with the after sales services provided by your bike manufacturer?
Yes No
7. What do you look for in a bike?
Performance Mileage
Styling Technology
Pricing All of the above
Others
_____________________________________________________________________
8. If the bike of your choice and brand is not available in the market i.e, it has a waiting
period will u still buy that bike?
Yes No
9. Do you think bikes should come up with safety features such as ABS brakes as a
standard option?
Yes No
Any other safety feature:
_____________________________________________________________________
_____________________________________________________________________
Comments:
Suggestions/ Complaints:
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Study on Two Wheeler Automobile Industry in Mumbai
Annexure – II (Pictures)
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Study on Two Wheeler Automobile Industry in Mumbai
List of
Tables
Title Page No.
1.1 Balance sheet Hero Honda motors 27
1.2 Profit and loss a/c Hero Honda motors 28
1.3 Board of directors 29
1.4 Balance sheet Bajaj auto 36
1.5 Profit and loss a/c Bajaj auto 37
1.6 Board of directors Bajaj auto 38
1.7 About Honda 45
1.8 Hondas organization structure 47
1.9 Yamaha’s organization chart 53
1.10 Corporate Profile 54
1.11 Balance sheet Yamaha motors 55
1.12 Net Assets 56
1.13 Target audience 58
1.14 Gender wise bifurcation 59
1.15 Total population 60
1.16 Bike owned 61
1.17 Brand of bike 62
1.18 Class of bike 63
1.19 Performance over mileage 64
1.20 Price range 65
1.21 Brand loyalty 66
1.22 Satisfactory after sales service 67
1.23 Looks in a bike 68
1.24 Will you wait 69
1.25 Safety features 70
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Study on Two Wheeler Automobile Industry in Mumbai
List of Graphs
Title Page No.
1.1 Total export 32
1.2 Market share 57
1.3 Total population 60
1.4 Total population 60
1.5 Bike owned 61
1.6 Bike owned 61
1.7 Brand of bike 62
1.8 Class of bike 63
1.9 Performance over mileage 64
1.10 Performance over mileage 64
1.11 Price range 65
1.12 Price range 65
1.13 Brand loyalty 66
1.14 Satisfactory after sales service 67
1.15 Satisfactory after sales service 67
1.16 Looks in a bike 68
1.17 Will you wait 69
1.18 Will you wait 69
1.19 Safety features 70
1.20 Safety features 70
84