Benefits

• An efficient way to administrate the resources

of the company.
• Avoid the resources waste.
• Have the resources to satisfy the requirements
of the customer.
 Difficulties
• Lack of top direction vision.
• Complexity to relate the identified resources to those
required for the customer.
• The habit of the employees of work without a formal
system in order to identify the necessary resources.
• Lack of financial resources.
• Lack of a structure which delegates functions and
obligations.
• Not enough time to train the employees due a lack of an
activities planning.
 Audit questions examples
• Have been identified the necessary resources to
implement , maintain in operation and make the
continuous operation of the quality management
system easier?
• Have been identified the employees training necessities
that affect the quality?
• How do the company identifies the needs of the
process team to achieve the service or product quality?
• How the company identify the necessary resources to
achieve the customer requirements?