COMPILED BY:

NAME ROLL NO.

POOJA SAVLA 10
JIGNA SHAH 19
PRATIKSHA SHAH 28
AKSHATA TAMBE 37
KHUSHBOO PAGARIYA 47

ACKNOWLEDGEMENT
We would like to show our gratitude towards the people who have helped us not
only in the making of this project but also for developing our knowledge, skills.

Firstly, we would like to thank Prof. Neela Nair, who is our teacher for this subject
for giving us the opportunity of making such an interesting topic which has help to
develop our ability to think and to view things from a broader prospective.

We would also like to thank other people who have helped us to complete this
project. Mr. Alpesh (Jyoti caterer) and also Ms. Naseem (waitress, Jyoti caterers)
for providing helpful information and also for making it so understandable. Thus
we would like to thank them for their time and patience and the keen interest they
have shown in this project.

TABLE OF CONTENTS

1............................................................................................................................................1
 1.1 …...........................................................................................................................1

1.2................................................................................................................................2

1.3 …..........................................................................................................................5

2.Role of lotteries in socio-economic development.............................................................7

3.Lotteries Prohibition Bill- 1999- proceedings of committee meeting...........................10

4.Extracts of The Lottery Regulation Act (1998)..............................................................13

5. Classification of lottery business…...............................................................................15

5.1 Paper lottery business.........................................................................................15

5.2 Introduction of online lotteries ...........................................................................18

6. Indian companies in online lotteries .............................................................................20

7.Types of lottery games....................................................................................................23

8.Working of lottery...........................................................................................................29

9.Draw of lotteries.............................................................................................................33

10.Financial aspects in Indian lotteries..............................................................................36

11.Tax matters in Indian lotteries .....................................................................................38

12. Role of retailers............................................................................................................41

13.Feeder industries...........................................................................................................42

14.Security measures.........................................................................................................46

15.Player protection...........................................................................................................50

16.Findings of the customer’s survey................................................................................54

17.Findings of the operator’s survey.................................................................................63

18.Need of an hour regulation-not restriction....................................................................66

BIBLIOGRAPHY

BOOKS:
Service sector marketing

By- Zeithmal

Christopher lovelock

Food and beverage management

By Bernard Davis, Andrew Lockwood, SALLY STONE

SITES:

http://www.jyoticaterers.com

http://www.rkhs.co.in

http://www.expresshospitality.com/20050801/foodbeverage02.shtml

http://www.thehindubusinessline.com/canvas/2002/06/22/stories/2002062200010100.htm