Management Notes adnanpatni@hotmail.

com
adnanpatni2008@gmail.com

Introduction to Management and Organizations

Organization
-Group of people working together towards some specific goals.

Manager
-Someone who coordinates and oversees the work of other people so that
organizational goals can be accomplished.

Classifications of Managers
• First-line Managers
▫ Individuals who manage the work of non-managerial employees.
• Middle Managers
▫ Individuals who manage the work of first-line managers.
• Top Managers
▫ Individuals who are responsible for making organization-wide decisions
and establishing plans and goals that affect the entire organization.

Management

Definition
The process of getting things done, effectively and efficiently, through and with other
people

Efficiency:
A measure of how well or productively allocate resources to satisfy customers and
achieve a goal.

Effectiveness:
A measure of the appropriateness of the goals an organization is pursuing and of the
degree to which the organization achieves those goals.

Functions of Management
• Planning
▫ Includes defining goals, establishing strategy, and developing plans to
coordinate activities
• Organizing
▫ Includes determining what tasks to be done, who is to do them, how the
tasks are to be grouped, who reports to whom, and where decisions are
to be made

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Management Notes adnanpatni@hotmail.com
adnanpatni2008@gmail.com

Functions of Management (cont’d)

• Leading
▫ Includes motivating employees, directing the activities of others,
selecting the most effective communication channel, and resolving
conflicts
• Controlling
▫ The process of monitoring performance, comparing it with goals, and
correcting any significant deviations

Managerial Skills
▫ Technical skills
 Knowledge and proficiency in a specific field

▫ Human skills
 The ability to work well with other people

▫ Conceptual skills
 The ability to think and conceptualize about abstract and complex
situations concerning the organization