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Borders: Brand Lifetime Value Spreadsheet (all values are 12 months)

Current Scenario (39


Estimates Under New Year 2 Year 3 Year 4 Year 5 Year 6
weeks ended Model
10/30/10)
Customers (Borders Reward Program) 40,000,000 44,000,000 48,400,000 53,240,000 58,564,000 64,420,400 70,862,440 Number of Customers that signed for Borders Reward Program
Average Marketing expense per customer 10.48 10.79 11.12 11.45 11.80 12.15 12.51
Interest Expense 3.01% 2.00% 2.00% 2.00% 2.00% 2.00% 2.00%
Customer Growth Rate 10.0% 5.0% 5.0% 5.0% 5.0% 5.0% 5.0% % of consumers that buy from Borders increase every year
Rate of Revenue Growth -15.03% 10% 10.0% 10.0% 10.0% 10.0% 10.0% Driven by launch of higher value products and increase in market share
Avg. Items Bought Per Trip 1.0 1.0 1.0 1.0 1.0 1.0 1.0
Avg. Times Bought Per Year 3.8 5 5.0 5.0 5.0 5.0 5.0
Gross Margin 18.15% 22.60% 22.6% 22.6% 22.6% 22.6% 22.6% Goes up/down with raw material, labor, transit costs, product mix
Operating Cost Increases 3% 3% 3.0% 3.0% 3.0% 3.0% 3.0% Goes up/down based on your firm's ability to negotiate lower media rates
Discount Factor 8% 8% Goes up/down) based on benchmark performance (S&P, DJIA, USTreasury Bonds)

Total Brand or Product Current With New Model Year 2 Year 3 Year 4 Year 5 Year 6
Avg. Dollars Spent Per Item $9.98 $10.98 $11.98 $12.98 $13.98 $14.98 $15.98 Revenue / Number of unique customers / Items per trip/ Times bought per year
Revenue $ 1,516,960,000 $ 2,415,600,000 $ 2,899,160,000 $ 3,455,276,000 $ 4,093,623,600 $ 4,825,087,960 $ 5,661,908,956 Your Brand's latest actual revenue or forecast
Gross Profit $ 275,328,240 $ 545,925,600 $ 655,210,160 $ 780,892,376 $ 925,158,934 $ 1,090,469,879 $ 1,279,591,424
Operating Expense $ 419,200,000 $ 431,776,000 $ 444,729,280 $ 458,071,158 $ 471,813,293 $ 485,967,692 $ 500,546,723 Your Brand's fair share of SG&A and Ad costs to reach existing consumers
Interest Expense $ 45,660,496 $ 48,312,000 $ 57,983,200 $ 69,105,520 $ 81,872,472 $ 96,501,759 $ 113,238,179 Cost of short and long term debt after coming out of bankruptcy
Net Profit $ (189,532,256) $ 65,837,600 $ 152,497,680 $ 253,715,698 $ 371,473,168 $ 508,000,428 $ 665,806,522

Net Present Value (NPV) $1,149,935,035 $2,017,331,096

Per Customer Current With New Model Year 2 Year 3 Year 4 Year 5 Year 6
Revenue $ 38 $ 55 $ 60 $ 65 $ 70 $ 75 $ 80
Gross Profit $ 7 $ 12 $ 14 $ 15 $ 16 $ 17 $ 18
Operating Expense $ 10 $ 10 $ 9 $ 9 $ 8 $ 8 $ 7
Interest Expense $1.14 $1.10 $1.20 $1.30 $1.40 $1.50 $1.60
Net Profit $ (5) $ 1 $ 3 $ 5 $ 6 $ 8 $ 9

Net Present Value (NPV) $18 $33

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