PRODUCT MANUAL 2008/2009

World Heritage City

BERGEN The Gateway to the Fjords of Norway

www.visitBergen.com

Bergen Oslo

Copenhagen
London

Product Manual 2008/2009

Bergen and the Region

For Tour Operators and Congress Organisers

PHOTO: PÅL HOFF, SVEIN BRINGSDAL, NORPHOTO AS/SMEDSVIK LANDSKAPSARKITEKTER

The highlight of Bergen

From Fløyen there’s a spectacular panoramic view of Bergen and its beautiful surrounding scenery of fjords and
mountains. Fløibanen is the only cable car of its kind in Scandinavia, and one of Norway’s most popular tourist
attractions. In case Fløibanen is not included in your tour programme, there are numerous reasons to do so:

• Our brand new, spacious plateau by the upper station • Mt. Fløyen is a perfect starting point for refreshing
offers every visitor, small and tall, a chance to relax and outdoor activities in the wonderful surroundings,
admire the breathtaking view. such as walks on the various marked paths.

• The two funiculars climb the hillside, 26° at its steepest, • The eventful upper station area offers a multiple of
through an approximately 7-minute-long, comfortable ride, enjoyable facilities: Restaurant, café, kiosk, souvenir shop
taking you to the top of Mt. Fløyen (320m asl). and a playground for children.

• Two funiculars, each with a capacity of 100 enthusiastic • Fløibanen´s lower station is located only 150 meters from
passengers, are in continuous and daily operation from the famous Fish Market. The area is easily accessible to
early morning until midnight (23.00 in the low season). tour coaches.

All you need to know about Fløibanen and Mt. Fløyen is available at
www.floibanen.no
Or at tel.: +47 55 33 68 00, Fax: +47 55 33 68 01, E-mail: info@floibanen.no ... perfect moments
 TABLE OF CONTENTS:

1 BERGEN TOURIST BOARD 2 7 THE BERGEN REGION 35

1.1 Addresses and contacts 2 7.1 The Sotra / Øygarden region 35
1.2 Tourist Information Centre 2 7.2 The Askøy region 36
1.3 Facts and history 3 7.3 The Nordhordland region 37
1.4 Seasonal specialities 4 7.4 Other regions 38
1.5 Useful publications 6
1.6 Order form - Brochures 7 8 ACCOMMODATION IN BERGEN 39
1.7 Special services to the media 8
8.1 Hotels 39
1.8 Photoservice 8
8.2 Pensions and guesthouses 45
1.9 Map production 8
8.3 Apartments/Chalets 47
1.10 For the physically disabled 8
8.4 Campsites 48

2 GUIDE SERVICES 9
9 FOOD & BEVERAGE IN BERGEN 50

3 ATTRACTIONS 10 9.1 Restaurants (a selection of various types) 50

9.2 Bars & nightclubs 56
3.1 Bryggen 10
3.2 Art Gallery Street 11
10 CONVENTIONS 58
3.3 Great music 12
3.4 Wooden houses 13 10.1 Bergen Convention Bureau 58
3.5 Enjoyment – Bergen 13 10.2 Meeting and conference facilities 58
3.6 Other attractions 14 10.3 PCO’s (Professional Congress Organizers) 59
3.7 Admission fees 2008 17 10.4 Events organisers 59
10.5 Receptions, banquets, galas, get-togethers 60
4 THE BERGEN CARD 18
11 STUDY NORWAY TECHNICAL VISITS 65
5 SIGHTSEEING & FJORD TOURS 19 11.1 Standard Technical Visits menu 66
5.1 City sightseeing in Bergen 19
5.2 Fjord sightseeing 20 12 TRANSPORTS 69
5.3 Sightseeing by airplane and helicopter 23 12.1 Air transports 69
5.4 CarWalks 23 12.2 Boat transports 70
12.3 Coach companies - net rates 72
6 ACTIVITIES AND ENTERTAINMENT 24 12.4 Car rental companies 73
6.1 Activity organisers 24 12.5 Taxi in Bergen 73
6.2 Activities and sports 24 12.6 Parking in Bergen 73
6.3 Concerts 26 12.7 Roads and traffic information 74
6.4 Folklore 27
6.5 Theatre, revues and cabarets 27 13 TRAVEL AGENTS AND TOUR OPERATORS 75
6.6 Festivals 27 13.1 Travel agents in Bergen 75
6.7 Other entertainment 28 13.2 Incoming tour operators 75
6.8 Multimedia 30 13.3 Ships agents and shore excursions 75
6.9 Shopping 30
6.10 Coming events 2008 32

THIS MANUAL WAS UPDATED: 28 February 2008.

Bergen Tourist Board cannot accept responsibility for any error or subsequent alterations.

w w w.vis itBe rge n. com B E R G E N P R O D U C T M A N UA L 2 0 0 8/2009 1

 %(5*(17285,67%2$5'
$''5(66(6$1'&217$&76

0$,12)),&(
6ORWWVJDWHQ32%R['UHJJHQ
1%HUJHQ1RUZD\
7HO)D[
PDLO#YLVLW%HUJHQFRPZZZYLVLW%HUJHQFRP
0DQDJLQJ'LUHFWRU0U2OH:DUEHUJ
ROH#YLVLW%HUJHQFRPGLUHFWWHO
$FFRXQWLQJ0UV(YD.ODXVHQ
HYD#YLVLW%HUJHQFRPGLUHFWWHO
$GPLQLVWUDWLYH&RQVXOWDQW0UV*MHUWUXG&RXWLQKR

%(5*(16(17580$6
2ODY.\UUHVJDWH32%R[6HQWUXP
1%HUJHQ1RUZD\
7HO)D[
SRVW#EHUJHQVHQWUXPQRZZZ%HUJHQVHQWUXPQR
0DQDJHU0U6WHLQDU.ULVWRIIHUVHQ
:RUNLQJWRSURPRWHWKHFHQWUDODUHDRI%HUJHQQRWOHDVWWKURXJK
QXPHURXVHYHQWVWKURXJKRXWWKH\HDUUDQJLQJIURPFRQFHUWVDQG
VWUHHWWKHDWUHWRWKHPHGD\VDQGDOOQLJKWVKRSSLQJ
7285,67,1)250$7,21,1%(5*(1
035(6(17$7,2162)%(5*(1$1'
GHSXW\IRU*XQQKLOG+ROOHNYH+nYLN
JMHUWUXG#YLVLW%HUJHQFRPGLUHFWWHO
2IILFHDVVLVWDQW0V-DQQLFNH$QGHUVHQ
MDQQLFNH#YLVLW%HUJHQFRPGLUHFWWHO

7285,67'(3$570(17
0DUNHWLQJ0DQDJHU0UV7REE\6DQGHU7RPDVVHQ
WREE\#YLVLW%HUJHQFRPGLUHFWWHO
3URGXFW&RRUGLQDWRU0V0RQLFD%ORP7KRUVHQ
7+()-25'6
7RXULVW,QIRUPDWLRQLQ%HUJHQLVVLWXDWHGLQ7KH)UHVFR+DOODW
9nJVDOOPHQQLQJ6TXDUHRSSRVLWHWKH)LVK0DUNHW7KHEXLOGLQJLWVHOI
LVRQHRIWKHFLW\¶VDUWWUHDVXUHV,QWKHVHEHDXWLIXODQGVSDFLRXV
VXUURXQGLQJVLQIRUPDWLRQLVDYDLODEOHDERXWZKDWWRGRLQ%HUJHQ
DQGDOORI)MRUG1RUZD\%HVLGHVREWDLQLQJIUHHKHOSDQGDGYLFH\RX
FDQDOVREX\DUDQJHRISURGXFWVDQGVHUYLFHV
7KH7RXULVW,QIRUPDWLRQFDQRIIHU
GHSXW\IRU0DULDQQH-RKQVHQ • %RRNLQJRIDFFRPPRGDWLRQLQKRWHOVJXHVWKRXVHVDQG
PRQLFD#YLVLW%HUJHQFRPGLUHFWWHO SULYDWHORGJLQJVLQ%HUJHQDQGVXUURXQGLQJDUHDV
,QIRUPDWLRQ0DUNHWLQJ&RRUGLQDWRU0V/LQQ.MRV)DONHQEHUJ • 6LJKWVHHLQJDQGIMRUGWRXUVWLFNHWV7KHPDLQFRQWDFWIRU
GHSXW\IRU0UV6LUL*LLO5ROODQG VLJKWVHHLQJDQGKDUERXUH[FXUVLRQVDQGWLFNHWVWRDOOWKH
OLQQ#YLVLW%HUJHQFRPGLUHFWWHO UHFRPPHQGHGURXQGWULSVRIWKHIMRUGV
 • 7KH%HUJHQ&DUGSUDFWLFDODQGLQH[SHQVLYH3URYLGHVIUHH
%(5*(1&219(17,21%85($8 RIIHUVDQGRUGLVFRXQWV6HHDOVRFKDSWHU
7HOFRQYHQWLRQ#YLVLW%HUJHQFRP • 6WDPSVSRVWFDUGVYLGHRVPDSVOHIWOXJJDJHWHOHSKRQH
0DQDJHU&RQYHQWLRQ%XUHDX0U)URGH$DVKHLP FDUGVDQGPXFKPRUH
IURGH#YLVLW%HUJHQFRPGLUHFWWHO • %XUHDXGH&KDQJH/RQJHVWRSHQLQ%HUJHQ
6DOHV0DQDJHU0UV%ULWW$QJHOO+DQVHQ • )UHH%URFKXUHVRQ%HUJHQDQG)MRUG1RUZD\
EULWW#YLVLW%HUJHQFRPGLUHFWWHO • 6RXYHQLUVIURP%HUJHQ'LVSOD\RISURGXFWVIRUVDOH
&RQYHQWLRQ&RRUGLQDWRU0V/LQGD9RUUDD • 7KHSURGXFWVLQWKHQHZ%HUJHQ'HVLJQDUHDOVRDYDLODEOHKHUH
OLQGD#YLVLW%HUJHQFRPGLUHFWWHO • &DUKLUHDQGWUDLQWLFNHWV

7285,67,1)250$7,21,1%(5*(1 • &RQFHUWWLFNHWV

9nJVDOOPHQQLQJHQ1%HUJHQ1RUZD\ 23(1,1*+2856
7HO)D[
-XQH$XJXVW 'DLO\ ±
LQIR#YLVLW%HUJHQFRPZZZYLVLW%HUJHQFRPLQIR
0D\ 6HSWHPEHU 'DLO\ ±
'HSDUWPHQW0DQDJHU0V,QJHU1RUPD%DOHDQ
2FWREHU$SULO 0RQ6DW ±
LQJHU#YLVLW%HUJHQFRPGLUHFWWHO  6XQ &ORVHG

&ORVHGDQG'HFDQG-DQ
)-25'125:$< 
/RGLQ/HSSVJWE1%HUJHQ1RUZD\ 7285,67,1)250$7,21,1%(5*(1
7HO)D[LQIR#IMRUGQRUZD\QR 9nJVDOOPHQQLQJHQ1%HUJHQ1RUZD\
ZZZIMRUGQRUZD\FRP 7HO)D[
0DUNHWLQJ0DQDJHU%ULWW'DOODQG LQIR#YLVLW%HUJHQFRPZZZYLVLW%HUJHQFRP
EULWW#IMRUGQRUZD\QRGLUHFWWHO 7KHUHLVDOVRD7RXULVW,QIRUPDWLRQGHVNDW%HUJHQ
3URPRWLRQDQGPDUNHWLQJFRPSDQ\IRU)MRUG1RUZD\FRYHULQJWKH $LUSRUW
ZHVWHUQSDUWRI1RUZD\IURP(JHUVXQGLQWKHVRXWKWR.ULVWLDQVXQG
LQWKHQRUWK

,1129$7,21125:$<
$NHUVJW32%R[6HQWUXP12VOR1RUZD\
7HO)D[
WRXULVP#LQYDQRUQRZZZYLVLWQRUZD\FRP
3URPRWLRQDQGPDUNHWLQJFRPSDQ\IRUWKHZKROHRI1RUZD\
7RXULVPRIILFHVDEURDG6ZHGHQ'HQPDUN*HUPDQ\%HQHOX[
)UDQFH,WDO\6SDLQ8QLWHG.LQJGRP ,UHODQG86$ &DQDGD
-DSDQ&KLQDDQG5XVVLD

2 BERGE N PRO DUCT M ANUAL 2 0 0 8 / 2 0 0 9 www. vi si t Be rge n.com

 )$&76$1'+,6725<

)$&76
%HUJHQ¶VWRWDODUHD NP 'LUHFWIOLJKWVWR%HUJHQIURPWKHIROORZLQJLQWHUQDWLRQDOFLWLHV
3RSXODWLRQSHUNP  $OLFDQWH $PVWHUGDP $EHUGHHQ
3RSXODWLRQSU  %HUOLQ6FK|QHIHOG %LOOXQG &RSHQKDJHQ
&XUUHQF\1RUZHJLDQ.URQHU12.SUIHE (852≈ 'XEURYQLN 'VVHOGRUI (GLQEXUJK
1XPEHURIKRWHOEHGVLQ%HUJHQ DSSUR[ )UDQNIXUW +DPEXUJ /RQGRQ*DWZLFN
0LQLPXPWHPSHUDWXUHLQ ƒ& /RQGRQ6WDQVWHG 0DODJD 0QFKHQ
0D[LPXPWHPSHUDWXUHLQ ƒ& 0XUFLD 1HZFDVWOH 1LFH 
1RUPDOUDLQIDOOSHU\HDU PP 3DULV2UO\ 3UDJXH 5H\NMDUYLN 
 5LJD 6DO]EXUJ 6SOLW 
$YHUDJHWHPSHUDWXUHV 6WRFNKROP:DUV]DZD
-DQXDU\ ƒ& -XO\ ƒ& 
)HEUXDU\ ƒ& $XJXVW ƒ& 'LUHFWIOLJKWVWR%HUJHQIURPWKHIROORZLQJGRPHVWLFFLWLHV
0DUFK ƒ& 6HSWHPEHU ƒ& %RG¡ )¡UGH )ORU¡
$SULO ƒ& 2FWREHU ƒ& +DXJHVXQG .ULVWLDQVDQG .ULVWLDQVXQG
0D\ ƒ& 1RYHPEHU ƒ& 0ROGH 1RWRGGHQ 2VOR
-XQH ƒ& 'HFHPEHU ƒ& 5\JJH 6DQGDQH 6DQGHIMRUG 
 6NLHQ 6RJQGDO 6WDYDQJHU 
6XQOLJKWULVHDQGIDOO 7URPV¡ 7URQGKHLP ‘UVWD9ROGD
-DQXDU\  -XO\  cOHVXQG
)HEUXDU\  $XJXVW  
0DUFK  6HSWHPEHU  'LVWDQFHVWRRWKHUFLWLHVLQ1RUZD\
$SULO  2FWREHU  )¡UGH NP 1RUWK&DSH NP
0D\  1RYHPEHU  *HLOR NP 2VOR NP
-XQH  'HFHPEHU  +DXJHVXQG NP 6WDYDQJHU NP
 +DXNHOLJUHQG NP 7URQGKHLP NP
&,7<&281&,/ .ULVWLDQVDQG NP 9RVV NP
7KLVLVWKHVXSUHPHDXWKRULW\RIWKH&LW\DQGFRQVLVWVRIHOHFWHG 0ROGH NP cOHVXQG NP
UHSUHVHQWDWLYHV,WLVFKDLUHGE\WKH0D\RUDQGPHPEHUVDUH 
HOHFWHGIRUDIRXU\HDUSHULRG,WPDNHVGHFLVLRQVRQPDMRULVVXHV 1DWLRQDO+ROLGD\V
FRQFHUQLQJWKHFLW\EXGJHWWKHGHYHORSPHQWRIWKHFLW\DQGWKH 1HZ<HDU¶V'D\ -DQXDU\ $VFHQVLRQ'D\ 0D\
VHUYLFHVSURYLGHGWRWKHFLWL]HQV 3DOP6XQGD\ 0DUFK :KLW6DWXUGD\ 0D\
 0DXQG\7KXUVGD\ 0DUFK :KLW6XQGD\ 0D\
&,7<*29(510(17 *RRG)ULGD\ 0DUFK :KLW0RQGD\ 0D\
7KLVERG\UXQVWKHFLW\DGPLQLVWUDWLRQDQGVHUYLFHVPDNHV (DVWHU6XQGD\ 0DUFK &RQVWLWXWLRQ'D\ 0D\
SURSRVLWLRQVWRWKH&LW\&RXQFLODQGLVUHVSRQVLEOHIRUFDUU\LQJRXW (DVWHU0RQGD\ 0DUFK &KULVWPDV'D\ 'HFHPEHU
GHFLVLRQVPDGHE\WKH&LW\&RXQFLO,WLVHOHFWHGE\WKH&RXQFLODQG /DERXUGD\ 0D\%R[LQJ'D\'HFHPEHU
FRQVLVWVRIFRPPLVVLRQHUV7KHVHFRPPLVVLRQHUVKDYHDIXQFWLRQ 
VLPLODUWRWKDWRIJRYHUQPHQWPLQLVWHUVDQGWKH&KLHI&RPPLVVLRQHU 7KH+DQVHDWLFZKDUI%U\JJHQWKH)LVK0DUNHWWKHFRPSRVHU
LV3ULPH0LQLVWHURI%HUJHQ7KHFKLHIH[HFXWLYHRIWKHGHSDUWPHQW (GYDUG*ULHJ¶VKRPHDW7UROGKDXJHQ5DVPXV0H\HU¶VDUW
LVFDOOHG'HSDUWPHQW'LUHFWRU FROOHFWLRQWKH$TXDULXPDQG2OG%HUJHQDUHMXVWDIHZRIPDQ\
&KLHI&RPPLVVLRQHU0UV0RQLFD0 ODQG DWWUDFWLRQVZRUWKYLVLWLQJ

&RQVHUYDWLYH3DUW\
+,6725<
0D\RU0U*XQQDU%DNNH7KH3URJUHVV3DUW\
%HUJHQZDVIRXQGHGLQE\.LQJ2ODY.\UUH7KHWRZQZDV

IDYRXUDEO\VLWXDWHGLQUHODWLRQWRVKLSSLQJWUDIILFDQGZDVIRUDORQJ
$%287%(5*(1 WLPHWKHFRXQWU\¶VPRVWLPSRUWDQWFRPPHUFLDOVKLSSLQJDQG
%HUJHQLVDQLQWHUQDWLRQDOWRZQZLWKVPDOOWRZQFKDUPDQG LQGXVWULDOWRZQ0RUHRYHU%HUJHQEHFDPHDFRPPHUFLDODQG
DWPRVSKHUH7KHLQKDELWDQWVORYHWRVKRZRIIWKHLUEHDXWLIXODQG VKLSSLQJWRZQRI(XURSHDQVLJQLILFDQFHDQGIRUDZKLOHGXULQJWKH
PDQ\VLGHGFLW\7KH\DUHSURXGRI%HUJHQ¶VVKLSSLQJWUDGLQJDQG 0LGGOH$JHV%HUJHQZDVDOVRWKHODUJHVWRIDOOWKHWRZQVLQWKH
FXOWXUDOWUDGLWLRQV7KHFLW\ZLWKLWVLQKDELWDQWVLVOLNHD 1RUGLFFRXQWULHV
VSHFWDFXODUDPSKLWKHDWUHFODPEHULQJXSWKHPRXQWDLQVLGHV %HUJHQLVWKHRQO\WRZQLQWKHZKROHRI6FDQGLQDYLDZKLFKKDV
RYHUORRNLQJWKHVHDHPEUDFLQJ\RX<RXFDQURDPWKURXJKOLYLQJ IROORZHGDFODVVLFDO(XURSHDQSDWWHUQRIGHYHORSPHQW,QWKHWZHOIWK
KLVWRU\LQWKLVPRGHUQFLW\WKHJDWHZD\WRWKHZLOGHVWDQGORYHOLHVW FHQWXU\DQHFRQRPLFEUHDNWKURXJKRFFXUUHGLQ/EHFNZKLFKZDV
IMRUGVRI1RUZD\7UDGLWLRQLQLWLDWLYHDQGGULYHKDYHPDGH%HUJHQ WKHILUVWWRZQRQWKH%DOWLFWREHFRPHDFHQWUHIRULQWHUQDWLRQDO
RQHRI1RUZD\¶VPRVWYLJRURXVFXOWXUDOFLWLHV,WLVQRWPHUHO\E\ FRPPHUFH
FKDQFHWKDW1RUZD\¶VELJJHVWFXOWXUDOHYHQWWKH%HUJHQ $IWHUDWLPH/EHFNDOVRLQIOXHQFHGFLUFXPVWDQFHVLQ%HUJHQZKLFK
,QWHUQDWLRQDO)HVWLYDOLVKHOGKHUHHDFK\HDURUWKDWWKHWRZQZDV QRZEHFDPHWKHQDWXUDOJHRJUDSKLFDODQGHFRQRPLFFHQWUHIRUWKH
FKRVHQWREHRQHRIWKH(XURSHDQ&LWLHVRI&XOWXUHLQWKH\HDU 1RUZHJLDQPDULWLPHHPSLUH7UDGHZLWKWKHQRUWKLPSRUWLQJJUDLQ

7KHROGSDUWVRIFLW\DUHOLYLQJKLVWRU\DQGWKHPXVHXPVDQG DQGH[SRUWLQJILVKODLGWKHIRXQGDWLRQIRUJURZWKGXULQJWKHILUVW
JDOOHULHVNHHSERWKDUWDQGWKHDQFHVWUDOKHULWDJHDOLYH FHQWXULHV)URPWKHIRXUWHHQWKFHQWXU\DQGIRUVHYHUDOFHQWXULHVWKH
 +DQVHDWLFPHUFKDQWVGRPLQDWHGWUDGH7KH+DQVHDWLFPHUFKDQWV
 HVWDEOLVKHGRQHRIWKHLUIRXUPRVWLPSRUWDQWWUDGLQJVWDWLRQVLQ
 %HUJHQWKH³*HUPDQ2IILFH´RQWKH:KDUI'XULQJWKHSHULRGIURP
 WKHODVWKDOIRIWKHQLQHWHHQWKFHQWXU\XQWLOWKH)LUVW:RUOG:DUWKHUH
 ZDVVWURQJJURZWKLQWUDGHDQGLQGXVWU\UHVXOWLQJLQDQLQFUHDVHLQ
 SRSXODWLRQIURPLQKDELWDQWVLQWRLQKDELWDQWV

w w w.vis itBe rge n. com B E R G E N P R O D U C T M A N UA L 2 0 0 8/2009 3

 LQ%HUJHQ&LW\,WZDVQRWXQWLOWKHEHJLQQLQJRIWKHV
WKDWWKHSRSXODWLRQRI2VORH[FHHGHGWKDWRI%HUJHQ7KHWRZQKDV
IDOOHQSUH\WRFRQIODJUDWLRQVWKURXJKRXWLWVHQWLUHKLVWRU\%XLOGLQJV
RIWKH&KXUFKDQG6WDWHZHUHXVXDOO\FRQVWUXFWHGLQVWRQHDQGFRXOG
WKHUHIRUHEHUHSDLUHGDIWHUGDPDJHE\ILUH7KHKRPHVRIWKH
FLWL]HQVRIWKHWRZQRQWKHRWKHUKDQGZHUHZRRGHQEXLOGLQJVDQG
WKHUHIRUHKDGWREHEXLOWXSDJDLQIURPWKHIRXQGDWLRQV7KH
+DQVHDWLFPHUFKDQWVZHUHWKRVHPRVWREVHUYDQWRIWUDGLWLRQLQ
UHODWLRQWRDUFKLWHFWXUH:KHQWKH:KDUIZDVUHEXLOWDIWHUWKHJUHDW
VZLOGHVWDQGPRVW
ILUHRIIRUH[DPSOHRQO\DIHZVPDOOFKDQJHVZHUHPDGH
$6(/(&7,212)6($621$/72856
125:$<,1$1876+(//Š1RUZD\¶VPRVWSRSXODUURXQGWULS
)MRUG7RXUV$67HOZZZIMRUGWRXUVQR'XUDWLRQ
GD\V)RUIXUWKHULQIRUPDWLRQDERXWWKHWRXUVHHFKDSWHU

%(5*(16%$1(1([SORUHWKHVSHFWDFXODUVFHQHU\RI1RUZD\
7KH1RUZHJLDQ6WDWH5DLOZD\7HOZZZQVEQR
7KH%HUJHQVEDQHQWKHUDLOZD\EHWZHHQ%HUJHQDQG2VOR7KH
WUDLQMRXUQH\SURYLGHVVRPHRI1RUZD\
PDJQLILFHQWVFHQHU\7KH%HUJHQVEDQHQSURYLGHVDQHVVHQWLDOOLQN
6($621$/63(&,$/,7,(6
%(5*(1($6<72*(772
,WLVHDV\WUDYHOOLQJWR%HUJHQIURPWKHUHVWRI1RUZD\RUIURPWKH
&RQWLQHQWDOO\HDUURXQGZKHWKHU\RXFKRRVHDLUURDGUDLORUVHD
FRQQHFWLRQVDUHH[FHOOHQW7KHUHDUHIUHTXHQWGLUHFWIOLJKWVDOVR
IURPPDMRULQWHUQDWLRQDOKXEV0RGHUQH[SUHVVERDWVJRDORQJWKH
FRDVWDOO\HDUURXQGDQGLQWRWKHIMRUGV%HUJHQLVDOVRWKHWXUQ
DURXQGSRUWIRUWKHZRUOGIDPRXV+XUWLJUXWHQ1RUZHJLDQ&RDVWDO
WRWKH+DUGDQJHUYLGGDQDWLRQDOSDUNDQGLVHVSHFLDOO\SRSXODUIRU
KLNHUVDQGF\FOLVWV7KH%HUJHQVEDQHQKDVGHSDUWXUHVGDLO\
*UHDWVFHQLFVSXUOLQHIURP0\UGDOWR)OnP6HHZZZIODPVEDQDQR
IRUPRUHLQIRUPDWLRQ

&$5:$/.6'LVFRYHUWKHIUHHGRPRI)MRUG1RUZD\
+RUGDODQG7RXULVW%RDUG7HO
&RPELQHDFDUULGHZLWKDZDONDQGGLVFRYHU:HVWHUQ1RUZD\LQD
GLIIHUHQWZD\GLIIHUHQWDUHDVRIWKHUHJLRQ+RUGDODQGDZDLWV\RX
6HHFKDSWHUZZZFDUZDONVFRP


9R\DJH)RUH[WHQGHGLQIRUPDWLRQDERXWKRZWRJHWWR%HUJHQVHH
FKDSWHU
 ZHUHPDQ\UHDVRQVZK\%HUJHQZDVFKRVHQWREHRQHRI(XURSH¶V
%(5*(1$//<($55281'
9LVLW%HUJHQLQWKHVSULQJZKHQWKHUKRGRGHQGURQDQGODEXUQXP
DUHLQIORZHU:KHQUHGURRIVJOHDPLQWKHVXQOLJKWRUROG
FREEOHVWRQHVJOLVWHULQWKHUDLQ6DXQWHUXSWKHWLQ\VWUHHWVZKHUH
WKH%HUJHQHUVZLOOSODQWDEXVKZKHUHYHUWKH\FDQILQGDELWRIVRLO
 5HQRZQHGIRULWVYLEUDQWDQGFRQWHPSRUDU\GHVLJQDQGPXVLF
9LVLW%HUJHQLQWKHVXPPHUZKHQWKHODQGLVOXVKLQHYHU\VKDGHRI
JUHHQZKHQWKHIMRUGVDUHDEX]]ZLWKVPDOOERDWVDQGWKHFLW\LV
DOLYHZLWKYLVLWRUVSXOVDWLQJIURPDOORYHUWKHZRUOG

9LVLW%HUJHQLQWKHDXWXPQDQGLQWKHZLQWHU([SHULHQFHWKH
FKDQJLQJVHDVRQVDQGWKHZDUPWKRIWKH%HUJHQKRVSLWDOLW\9LVLW
%HUJHQDQ\WLPHWKHUHLVDOZD\VVRPHWKLQJWRH[FLWH\RXDOZD\V
VRPHWKLQJKDSSHQLQJ

7KHUHLVVRPXFKWRVHHDQGH[SHULHQFHDOO\HDUURXQGZKHWKHU\RX
OLNHDUFKLWHFWXUHDQGPXVHXPVVKRSSLQJDQGUXEELQJVKRXOGHUV
ZLWKWKHORFDOVRUZDWFKLQJDQH[FLWLQJIRRWEDOOPDWFK(LJKWPLQXWHV
IURPWKHFLW\FHQWUHDQG\RXFDQEHRQWKHWRSRIRQHRI%HUJHQ¶V
PRXQWDLQV$GPLUHWKHYLHZDQGHQMR\WKHSHDFHDQGTXLHWKLJK
DERYHWKHFLW\
 &21&(576$//<($55281')RUPRUHLQIRUPDWLRQDERXW
7+(%(5*(1&$5'
7KH%HUJHQ&DUGRIIHUVIUHHEXVWUDYHOZLWKLQWKHFLW\OLPLWVIUHH
DGPLWWDQFHWRPRVWPXVHXPVDQGDWWUDFWLRQVDQGGLVFRXQWRQD
YDULHW\RIFXOWXUDODQGVLJKWVHHLQJDWWUDFWLRQVSDUNLQJVRPH
UHVWDXUDQWVDQGVRPHDUWLFOHV6HHFKDSWHUIRUH[WHQGHG
LQIRUPDWLRQ
 7HOZZZELOOHWWVHUYLFHQR
&21680(535,&(6
 KRXUFDUG KRXUFDUG
$GXOWV 12. 12.
$(8523($1&8/785$/&,7<
%HUJHQEHFDPHD(XURSHDQ&LW\RI&XOWXUHLQWKH\HDU7KHUH
FLWLHVLQWKH\HDUDQGLWLVQRFRLQFLGHQFHWKDWSHRSOHYLVLWWKH
FLW\IURPWKHIDUUHDFKHVRIWKHZRUOGWRVRDNXSWKHFLW\¶VFXOWXUDO
OLIHDQGLPSRUWDQWKLVWRU\7KHFLW\KDVIRVWHUHGPDQ\ZHOONQRZQ
FHOHEULWLHVWKHZRUOGIDPRXVFRPSRVHU(GYDUG*ULHJWKH
LQWHUQDWLRQDOVRORYLROLQLVW2OH%XOODQGFRPSRVHU+DUDOG6 YHUXG
VFHQH%HUJHQKDVKHOSHGFXOWLYDWHDFWVVXFKDV5DOSK0\HUV WKH
-DFN+HUUHQ%DQG.LQJVRI&RQYHQLHQFH5¡\NVRSS6RQGUH
/HUFKHDQG:RUOG,GRO.XUW1LOVHQWRQDPHDIHZ%HUJHQ
,QWHUQDWLRQDO)HVWLYDOWKHODUJHVWDQQXDOHYHQWLQ1RUZD\KDV
SODFHG%HUJHQZHOODQGWUXO\RQWKHZRUOGPXVLFDOPDS6HHFKDSWHU
DQG

:+$7·621,1%(5*(1
7REHNHSWXSWRGDWH\RXPD\ORJRQWRWKHRIILFLDO%HUJHQ:HEVLWH
DWZZZYLVLW%HUJHQFRP&OLFNRQ³(QWHUWDLQPHQW´DQG³:KDW¶VRQLQ
%HUJHQ´+HUH\RXFDQVHOHFW³6HDUFKIRUHYHQWVLQ%HUJHQ´DQG
HQWHU\RXURZQVHDUFKFULWHULD<RXZLOOWKHQILQGGHWDLOHGVXUYH\VRQ
GDLO\HYHQWV)RUH[WHQGHGLQIRUPDWLRQVHHFKDSWHU

FRQFHUWVLQ%HUJHQVHHFKDSWHU RUVHH
ZZZYLVLW%HUJHQFRPHYHQWVIRUDFRQWLQXRXVO\XSGDWHGOLVWRI
HYHQWVFKRRVH³&RQFHUWV´RQWKHVFUROOPHQX

7,&.(75(6(59$7,216
%LOOHWWVHUYLFH±1RUZHJLDQ0DLO¶VWLFNHWVHUYLFH
7LFNHWVWRDOONLQGRIHYHQWV,QGLYLGXDOERRNLQJDOO\HDU


5HY\ 7HDWHUVHUYLFH
&KLOGUHQ\HDUV 12. 12.

,QWKHULJKWFRUQHUPHDQVLWLVLQFOXGHGLQWKH%HUJHQ
&DUG
 
6,*+76((,1*$1'72856
9LVLW%HUJHQDQG\RXZLOOKDYHDQLGHDORSSRUWXQLW\WRFRPELQH
H[SHULHQFHVLQ)MRUG1RUZD\¶VVWXQQLQJVFHQHU\ZLWK%HUJHQ¶V
SXOVDWLQJFLW\OLIH%HUJHQDVDVWDUWLQJSRLQWYLVLWRUFDQFKRRVHIURP
DJUHDWYDULHW\RIRUJDQL]HGWRXUVDQGGD\WULSVWRWKHIMRUGVRI
:HVWHUQ1RUZD\9LVLWRUVFDQDOVRH[SHULHQFHWKHZRQGHUIXO
VFHQHU\DQGDOOWKHDWWUDFWLRQVRQWKHLURZQHLWKHUE\FDURUE\
SXEOLFWUDQVSRUWLQDOOVHDVRQV%HORZ\RXZLOOILQGVRPHWRXU
VXJJHVWLRQVWRFKRRVHIURP6HHFKDSWHUDQGIRUDOORIIHUV
7HOZZZUHY\RJWHDWHUFRP
7LFNHWVWRDOOPDLQHYHQWVSURGXFHVSDFNDJHVLQFODFFRPPRGDWLRQ
,QGLYLGXDOVDQGJURXSV

&,7<%5($.,1%(5*(1
21(&,7<²(1'/(6623325781,7,(6
<HDUDIWHU\HDUYLVLWRUVIURPDOORYHUWKHZRUOGKDYHMXVWRQH
FRPSODLQWZKHQWKH\DUHOHDYLQJWKDWWKHLUVWD\ZDVWRRVKRUW
%HUJHQPD\QRWEHDSDUWLFXODUO\ODUJHFLW\E\(XURSHDQVWDQGDUGV
EXWLWQHYHUWKHOHVVKDVSOHQW\WRRIIHUWKRVHZKRZDQWWRH[SHULHQFH
VRPHWKLQJQHZ6LPSO\EXUVWLQJZLWKYLWDOLW\%HUJHQLVQRWWREH
PLVVHG+HUHKLVWRU\DQGORQJVWDQGLQJWUDGLWLRQVDUHDVLPSRUWDQW
DVWKHFLW\¶VYLEUDQWFXOWXUDOOLIH7KH+DQVHDWLFOHJDF\JRHVKDQGLQ
 KDQGZLWKWKHVWDWXVRI(XURSHDQ&LW\RI&XOWXUHERWKRI
 ZKLFKDUHUHIOHFWHGLQWKHFLW\VFDSH,QWKHJOREDOVFKHPHRIWKLQJV
 %HUJHQLVDWUXO\XQLTXHFLW\7KHPDLQUHDVRQIRUWKLVLVLWV
 

4 BERGE N PRO DUCT M ANUAL 2 0 0 8 / 2 0 0 9 www. vi si t Be rge n.com

 ZRQGHUIXOORFDWLRQDQGZRUOGIDPRXVVXUURXQGLQJVWKHVHYHQJUHDW
PRXQWDLQVDQGWKHIMRUGVJRWRZDUGVFUHDWLQJDQLQWHUQDWLRQDODQG
\HWFRPSOHWHO\LGLRV\QFUDWLFDWPRVSKHUHZKLFKLVVXUHWRPDNHD
ODVWLQJLPSUHVVLRQRQDOOZKRYLVLW%HUJHQ7UHDW\RXUVHOIWRWKUHH
GD\VLQ%HUJHQDQGZHJXDUDQWHH\RXDQH[SHULHQFH\RXZLOOQHYHU
IRUJHW
 EHLJQLWHGIXQHQWHUWDLQPHQWDQGYHU\JRRGVKRSSLQJRIIHUV
68**(67(',7,1(5$5<)257+5(('$<6,1%(5*(1
'$<,6WDUW\RXUGD\ZLWKDVWUROODURXQGWKH)LVK0DUNHWDQG
WKURXJK%U\JJHQWKHROGZKDUIZKLFKGDWHVIURP+DQVHDWLFWLPHV
9LVLWRQHRIWKHPDQ\PXVHXPV±VRPHRIZKLFKKDYHXQLTXHDUW
FROOHFWLRQV±EHIRUHKHDGLQJRIIWRHQMR\VRPHVKRSSLQJLQWKHFLW\
FHQWUH
'$<,,7DNHWKHIXQLFXODUUDLOZD\WRWKHWRSRI0RXQW)O¡\HQRQH
9DOLGDOOGD\6OHGJHVFDQEHSXUFKDVHGDWDQ\WR\VWRUHVDQGVSRUW
VKRSV6HHFKDSWHUDQG

&+5,670$6,1%(5*(1
7KHPDLQVWUHHW6WUDQGJDWHQWUDQVIRUPVLQWRD&KULVWPDV6KRSSLQJ
6WUHHWWKHILUVWGD\RI'HFHPEHUGHOLFDWHO\GHFRUDWHG7KHOLJKWVZLOO
'HFRUDWHGVKRSVDQGFRV\&KULVWPDVDWPRVSKHUHLQVWUHHWVDQG
QDUURZDOOH\ZD\VPDNHV&KULVWPDVVKRSSLQJDXQLTXHH[SHULHQFH
LQ%HUJHQ$W7RUJDOPHQQLQJHQWKH&KULVWPDVWUHHLVOLWWKHILUVWGD\
RIDGYHQW

$'9(17
(YHU\6XQGD\LQ$GYHQWDQHZDGYHQWFDQGOHHDFKFDQGOHLV
RIWKHVHYHQPRXQWDLQVVXUURXQGLQJ%HUJHQDQGHQMR\WKHYLHZ PHWUHKLJKLVOLWLQFRQQHFWLRQZLWKDVLPSOHRSHQDLUGHYRWLRQ7KH
RYHUWKHFLW\$OHLVXUHO\ZDONWKURXJKQDUURZVWUHHWVDQGDOOH\ZD\V OLJKWVDUHVRELJWKH\FDQEHVHHQIURPGLIIHUHQWSDUWVRI%HUJHQ
ZLOOOHDG\RXEDFNGRZQLQWRWKHFLW\FHQWUH9LVLWWKHRSHQDLU $IWHUWKHGHYRWLRQFRIIHHDQG&KULVWPDVFRRNLHVDUHVHUYHGLQWKH
PXVHXP*DPOH%HUJHQ2OG%HUJHQ0XVHXPDQGWKHQILQLVKRII )O¡LHQ)RONUHVWDXUDQW
WKHGD\ZLWKDFRQFHUWLQWKHFRQFHUWKDOODW7UROGKDXJHQWKHKRPH 

RI(GYDUG*ULHJ )(67,9$/2)/,*+7
'$<,,,6SHQGWKHPRUQLQJDWWKHDTXDULXPDQGLQWKHDIWHUQRRQ %HUJHQV7LGHQGHORFDOQHZVSDSHULQYLWHVWRWKHDQQXDOO\)HVWLYDO
WDNHDWULSWRWKHIMRUGV)RUGLQQHUZHZRXOGUHFRPPHQGRQHRIWKH RI/LJKW&RQFHUWWRUFKOLJKWSURFHVVLRQFDUROOLQJDQGILUHZRUNVLQ
FLW\¶VQXPHURXVILVKUHVWDXUDQWVWKHQZK\QRWURXQGRIIWKHHYHQLQJ WKHFLW\FHQWUH7KH³/\VIHVWHQ´IHVWLYDOWDNHVSODFHE\/LOOH
ZLWKDFXOWXUDOWUHDWLQRQHRI%HUJHQ¶VPDQ\WKHDWUHV /XQJnUGVYDQQDQGVWDUWVDW


 *,1*(5%5($'(;+,%,7,21
:,17(5,1%(5*(1 7KH0D\RURI%HUJHQRSHQVWKHJLQJHUEUHDGH[KLELWLRQLQWKHHQGRI
%HUJHQLVZRUWKDYLVLWGXULQJWKHZLQWHU7KHORQJDQGGDUNQLJKWV 1RYHPEHUHYHU\\HDU.LQGHUJDUWHQVDQGVFKRROVDUHLQYLWHGWR
GXULQJWKHZLQWHUDGGDURPDQWLFDQGORYLQJDWPRVSKHUHLQWKHFLW\ EULQJWKHLUJLQJHUEUHDGFRQWULEXWLRQV&RSLHVRIEXLOGLQJVLQ%HUJHQ
%HUJHQLVDQLQWHUQDWLRQDOFLW\IXOORIKLVWRU\DQGWUDGLWLRQDFLW\ZLWK DUHDOZD\VSRSXODUDORQJZLWKDPLQLDWXUHFRS\RI%HUJHQ
VPDOOWRZQFKDUPDQGDWPRVSKHUH &RQWDFW%HUJHQ7RXULVW,QIRUPDWLRQIRUIXUWKHULQIRUPDWLRQ
 7HO
'RZQKLOOVNLDQGFURVVFRXQWU\VNLHQWKXVLDVWVFDQLQGXOJHWKHLU 

SDVVLRQDW(LNHGDOHQ.YDPVNRJHQRUDW9RVVMXVWRQHKRXUDZD\
IURP%HUJHQE\FDURUWUDLQ)RUWKRVHZKRHQMR\DFWLRQDQG
H[FLWHPHQWZHFDQUHFRPPHQGVOHGJLQJRQ0RXQW)O¡\HQ7KHUH¶V
QRHQGWRWKHZLQWHUDFWLYLWLHVWKDW%HUJHQDQGLWVUHJLRQFDQRIIHU
:KHWKHU\RXOLNHWRJRUDIWLQJDW9RVVVNLLQJLFHILVKLQJLFHVNDWLQJ
LQ%HUJHQVKDOOHQ6OnWWKDXJ.XQVWLVEDQHRURQWKHURRIRI;KLELWLRQ
6KRSSLQJ&HQWUH&URVVFRXQWU\VNLLQJDW0RXQW)O¡\HQ)MRUG
1RUZD\DQGWKHFLW\RI%HUJHQRIIHU\RXWKHLGHDOFRPELQDWLRQRI
QDWXUHFXOWXUHDQGH[KLODUDWLQJFLW\OLIH
 $TXDYLWLVDQDZDUGZLQQLQJDTXDYLWZKRKDVDFKLHYHGJROG
9266
9RVVRIIHUVH[FHOOHQWQXUVHU\VORSHVIRUEHJLQQHU¶VVORSHVDVZHOODV
GHPDQGLQJWHUUDLQIRUWKHPRVWH[SHULHQFHG9RVVDOVRKDV
H[FHOOHQWIDFLOLWLHVIRUSRZGHUVQRZVSRUWV
,Q9RVV\RXFDQFKRRVHEHWZHHQWZRDOSLQHFHQWUHV9RVV
)MHOOKHLVDUQHDUWKHFHQWUHRI9RVVDQG9RVV)MHOODQGVE\LQ
&+5,670$6',11(5
&KULVWPDVGLQQHUWUDGLWLRQLQ%HUJHQFRQVLVWVRI³3,11(.-‘77´
ZKLFKDUHGULHGULEVRIODPEVHUYHGZLWKSRWDWRHVDQGUXWDEDJD7KH
ULEVDUHWREHSXWLQZDWHUWKHSUHYLRXVQLJKWDQGVWHDPHGIRU
DSSUR[KRXUV0DQ\RIWKHUHVWDXUDQWVLQ%HUJHQVHUYHWUDGLWLRQDO
&KULVWPDVIRRGIURPPLGQRYHPEHUWLOO&KULVWPDV(YH
7KHQDWLRQDO&KULVWPDVGULQNLQ1RUZD\LV$TXDYLW7KH$TXDYLWIURP
%HUJHQLVZRUWKDWU\%DVHGRQSRWDWRDOFRKROWKHPDLQLQJUHGLHQWV
DUHFDUDZD\DQGDQLV,WLVVWRUHGRQEDUUHOVIRUPRQWKV%HUJHQ
DZDUGDQGVLOYHUDZDUGDWWKHLQWHUQDWLRQDOZLQHDQG
VSLULW&RPSHWLWLRQLQ/RQGRQ

$&&2002'$7,21 $775$&7,21623(1,1*+2856
,QIRUPDWLRQDERXWDFFRPPRGDWLRQDQGDWWUDFWLRQVLQ%HUJHQGXULQJ
&KULVWPDVZLOOEHSXEOLVKHGDSSUR[WZRPRQWKEHIRUH&KULVWPDVDW
0\UNGDOHQNPQRUWKIURP9RVV&RQGLWLRQVIRUFURVVFRXQWU\ ZZZYLVLW%HUJHQFRP

VNLLQJDUHH[FHOOHQW7KHVHDVRQLVQRUPDOO\IURP'HFHPEHUWR$SULO 6+233,1*'85,1*&+5,670$6
:KHQWKHVNLOLIWVFORVHIRUWKHGD\LW
VDIWHUVNLWLPHDQG\RXFDQ
2SHQLQJKRXUVIRUVWRUHVDQGVKRSSLQJFHQWUHGXULQJ&KULVWPDV

FKRRVHEHWZHHQPDQ\SXEVEDUVDQGUHVWDXUDQWV6RPHKRWHOV
0RQ)UL 2SHQWR
KDYHVZLPPLQJSRROVDQGLQWKHFHQWUHRI9RVV\RXILQGDQDFWLYLW\
6DW  2SHQWR
FHQWUHZLWKERZOLQJVTXDVKDQGKHDOWKFOXE9RVVFDQRIIHULFH
6XQ  
ILVKLQJRUVNDWLQJRQIUR]HQODNHV9RVVDOVRRIIHUVDYDULHW\RI

6RPHVWRUHVDQGVKRSSLQJFHQWUHFDQGLIIHUIURPWKHVHRSHQLQJ
UHVWDXUDQWVDQGVKRSSLQJSRVVLELOLWLHV KRXUV


(,.('$/(1.9$06.2*(1
(LNHGDOHQDOSLQHFHQWUHLVORFDWHGNPIURP%HUJHQDW
.YDPVNRJHQ(LNHGDOHQLVWKHVHFRQGELJJHVWVNLFHQWUHLQWKH
UHJLRQRI+RUGDODQGDIWHU9RVV(LNHGDOHQKDYHVNLOLIWV
GLIIHUHQWVORSHVIURPJUHHQWREODFNGLIILFXOW\OHYHOV7KHVNLFHQWUHLV
($67(5,1%(5*(1
0RVW1RUZHJLDQVKHDGIRUWKHPRXQWDLQVWRVNLGXULQJWKH(DVWHU
KROLGD\VEXWQRWDOORIXV'RQRWGHVSDLULI\RXZRQGHUZKDWWRGRLQ
%HUJHQGXULQJ(DVWHUZHKDYHOLVWVRIRSHQDWWUDFWLRQVDQGKRWHOV
DOVRRSHQHYHQLQJVDZHHN7KHVHDVRQLV <RXFDQILQGDQXSGDWHGOLVWRIDWWUDFWLRQVDQGKRWHOVDW
QRUPDOO\IURP'HFHPEHUWR$SULO*RRGSDUNLQJIDFLOLWLHVDQGEXV ZZZYLVLW%HUJHQFRPDSSUR[WZRPRQWKVEHIRUH(DVWHU2SHQLQJ
FRQQHFWLRQV KRXUVGRQRWYDU\PXFKIURP\HDUWR\HDU\RXFDQXVHWKHFXUUHQW
 OLVWVDWZZZYLVLW%HUJHQFRPWRVWDUWSODQQLQJ\RXUWULSWR%HUJHQ
,WLVSRVVLEOHWRUHDFKERWK9RVVDQG(LNHGDOHQE\EXVDQGWKHUH WRGD\)RUPRUHLQIRUPDWLRQDERXWZKDWWRGRLQ%HUJHQGXULQJ
DUHVSHFLDOVNLEXVVHVGHSDUWLQJIURP%HUJHQ%XV6WDWLRQ)RUPRUH (DVWHUVHHFKDSWHU³:LQWHULQ%HUJHQ´)RULQIRUPDWLRQRQRWKHU
LQIRUPDWLRQZZZWLGHQR HYHQWVLQ%HUJHQVHHFKDSWHU
 
6/('*,1*2102817)/‘<(1
)RUWKRVHZKRHQMR\VSHHGDQGH[FLWHPHQW)O¡LEDQHQRIIHUVDRQH
GD\³VOHGJHFDUG´DW12.IRUDGXOWVDQG12.IRUFKLOGUHQ 

 

w w w.vis itBe rge n. com B E R G E N P R O D U C T M A N UA L 2 0 0 8/2009 5

 86()8/38%/,&$7,216

%HUJHQ²7KH*DWHZD\WRWKH)MRUGVRI1RUZD\
 
%HUJHQ*XLGH 8SGDWHGDQQXDOO\$YDLODEOHLQ1RUZHJLDQ(QJOLVK*HUPDQDQG)UHQFKSDJHV$
%ULHIGHVFULSWLRQVLQLWLDOO\DFFRPSDQLHGE\PRUHWKRURXJKLQIRUPDWLRQDERXWDFWLYLWLHVFXOWXUH
DFFRPPRGDWLRQUHVWDXUDQWVDQGVKRSSLQJ,QGLYLGXDOSURJUDPPHSDJHVIRUHYHQWVDQGIHVWLYDOV,QGLYLGXDO
DFFRPPRGDWLRQSULFHOLVW
 
%HUJHQ0DS 8SGDWHGDQQXDOO\)ROGHG%RULQEORFNV$iSFVLQ(QJOLVK'HWDLOHGPDSRIWKHFLW\FHQWUHSOXV
PDSRIWKHVXUURXQGLQJDUHDV([WUHPHO\XVHIXOIRUGLVWULEXWLRQLQODUJHTXDQWLWLHVWRWRXULVWVWUDYHOOLQJLQJURXSV
RUWRXULVWVZKRGRQ¶WUHTXLUHWKH%HUJHQ*XLGH
 
7KH%HUJHQEURFKXUH $ SDJH SUHVHQWDWLRQ RI %HUJHQ ZLWK DSSUR[  LOOXVWUDWLRQV WR JLYH \RX D WDVWH RI WKH FLW\  $ LQ
7KH*DWHZD\WRWKH)MRUGV 1RUZHJLDQ(QJOLVK*HUPDQ)UHQFK6SDQLVK,WDOLDQ-DSDQHVH5XVVLDQDQG&KLQHVHHGLWLRQ
 
%HUJHQ&RQIHUHQFH%URFKXUH 1RUZHJLDQDQG(QJOLVKIRUPDW$
$FRPSOHWHSUHVHQWDWLRQRI%HUJHQWKHFLW\IRUPHHWLQJDQGFRQIHUHQFHVLQFOXGHVWKH%HUJHQEURFKXUHVHH
DERYHLQIRUPDWLYHSURGXFWVKHHWVOLVWLQJKRWHOVFRQIHUHQFHFHQWUHVYHQXHVDQGYDULRXVVRFLDODFWLYLWLHVDQG
VXJJHVWLRQVIRUVLJKWVHHLQJ
 
3URGXFW0DQXDOIRU%HUJHQ 8SGDWHGDQQXDOO\$YDLODEOHLQ(QJOLVK$
DQGWKH5HJLRQ $KDQG\WRROSDFNHGZLWKXVHIXOLQIRUPDWLRQIRUWRXURSHUDWRUVDQGFRQJUHVVRUJDQLVHUV)URPWKH\HDULW
LQFOXGHVDQH[WHQGHGSDUDJUDSKDERXWDFWLYLWLHVDQGFRQIHUHQFHV
 
5RXQGWULS*XLGHIRU%HUJHQ 8SGDWHGDQQXDOO\)ROGHG$RULQEORFNV$i SFVLQ(QJOLVK$JXLGHWRWKHIMRUGVZLWKPDSDQG
DQGWKHIMRUGV GHVFULSWLRQRIGLIIHUHQWVXJJHVWLRQVIRUURXQGWULSVIURP%HUJHQ7KHWULSVKDYH%HUJHQDVDVWDUWLQJSRLQWEXW
PD\DOVREHXVHGDVDJXLGHWRH[FXUVLRQVIURPWKHIMRUGVWR%HUJHQ
 
 
%HUJHQ&DUG+DQGERRN 8SGDWHGDQQXDOO\$YDLODEOHLQRQHHGLWLRQ1RUZHJLDQ(QJOLVKDQGVRPH*HUPDQ$
$IXOOSUHVHQWDWLRQRIDOOWKHRIIHUVRIWKH%HUJHQ&DUG
 
0HHWLQJ3RLQW%U\JJHQ 1RUZHJLDQ(QJOLVK*HUPDQDQG)UHQFK±IROGHG$
0HHWLQJ3RLQW%U\JJHQSUHVHQWVDOOWKHDWWUDFWLRQVRIWKH%U\JJHQ:RUOG+HULWDJH6LWHDQGVKRZVVXJJHVWHG
URXWHVIRUZDONLQJWRXUVWDNLQJ%U\JJHQV0XVHXPDVWKHLUVWDUWLQJSRLQW
 
%HUJHQ3RVWHU 3RVWHUVLQWZRGLIIHUHQWVL]HV[DQG[GLIIHUHQWPRWLYHV%U\JJHQ±WKHZKDUI7KH+DUERXULQ
VXQVHW9LHZRIZLQWHU%HUJHQDQGWKH)LVK0DUNHW
 
%URFKXUHUDFNGLVSOD\ )LWWKH%HUJHQ*XLGHWKH%HUJHQ0DSDQG+DQGERRNIRUWKH%HUJHQ&DUG
 
%HUJHQ'9' 3UHVHQWDWLRQRI%HUJHQPLQXWHV%HUJHQ)LOPDORQJZLWKHLJKWDGGLWLRQDOVKRUWHUHGLWLRQV,QFOXGHVWZRSKRWR
VHULHVDVZHOODVDPXVLF&'ZLWKWKHFRPSRVLWLRQ2G\VHp7KHILOPFDQDOVREHYLHZHGDW
ZZZYLVLW%HUJHQFRP
 
)UHH3KRWRVHUYLFH <RXFDQGRZQORDGIUHHSKRWRVRI%HUJHQIURPWKHZHEVLWHZZZYLVLW%HUJHQFRPSKRWRVHUYLFH+HUH\RX
ZLOOILQGSLFWXUHVIURPERWK%HUJHQDQGWKHVXUURXQGLQJVZLWKDZLGHUDQJHRIDFWLYLWLHVPRRGVPRWLYHVDQG
DWWUDFWLRQV7KHSKRWRVFDQEHGRZQORDGHGLQDKLJKUHVROXWLRQIRUPDWIRUXVHRQSULQWDQGORZUHVROXWLRQIRU
HOHFWURQLFXVH7KHSKRWRVFDQEHXVHGIUHHRIFKDUJHIRUQRQFRPPHUFLDOFRQWH[WVLQDUWLFOHVRQ%HUJHQDQG
VXUURXQGLQJV
)RUFRPPHUFLDOFRQWH[WVVHHZZZYLVLW%HUJHQFRP%HUJHQLPDJHV
 
6KHOO)ROGHUV &RYHUVZLWKSLFWXUHVEXWZLWKRXWSULQWIRU\RXWRSULQW\RXULQYLWDWLRQVRQ$YDLODEOHLQWZRVL]HV$DQG$
7KHUHZLOOEHDIHHIRUODUJHTXDQWLWLHV
 
%HUJHQ&UXLVH%URFKXUH +DQG\LQIRUPDWLRQDOEURFKXUHZLWKOLVWLQJVRIPXQLFLSDOFRQWDFWVLQ%HUJHQ$
 
%HUJHQ&UXLVH0DQXDO 8VHUV¶JXLGHDQGVHUYLFHKDQGERRNIRUWKHLQWHUQDWLRQDOFUXLVHLQGXVWU\$
 
6WXG\1RUZD\ 7HFKQLFDO9LVLWV6WDQGDUGPHQXZKLFKLQFOXGHVGLIIHUHQWDUHDV
²7HFKQLFDO9LVLWV 3KRWRVIURP7HFKQLFDO9LVLWVDUHDOVRDYDLODEOH




3OHDVHQRWHWKDWWKH2IILFLDO%HUJHQ%URFKXUHVFDQEHGRZQORDGHGIURPRXUZHEVLWH
ZZZYLVLW%HUJHQFRPWUDYHOWUDGHFOLFNRQ³8VHIXO3XEOLFDWLRQV´

 

6 BERGE N PRO DUCT M ANUAL 2 0 0 8 / 2 0 0 9 www. vi si t Be rge n.com

 25'(5)250%52&+85(6
7+(&,7<2)%(5*(1

6HQGWR%HUJHQ7RXULVW%RDUG32%R['UHJJHQ1%HUJHQ
)D[PDLO#YLVLW%HUJHQFRP

3OHDVHQRWHWKDWLQRUGHUWRNHHSFRVWVGRZQZHWU\WROLPLWGHOLYHULHVWRRQHSHUUHFLSLHQW
:HUHVHUYHWKHULJKWWRVHQGDQXPEHURIFRSLHVZKLFKPLJKWGHYLDWHIURPWKHRQHLQGLFDWHG

3OHDVHILOOLQWKHQXPEHURIEURFKXUHV

1XPEHU   1XPEHU 
 7KHRIILFLDO%HUJHQ*XLGH   %HUJHQ3URGXFW0DQXDO
 1RUZHJLDQ FDUWRQ   )RU7RXU2SHUDWRUVDQG
 (QJOLVK FDUWRQ   &RQJUHVV2UJDQLVHUV
 *HUPDQ FDUWRQ   
 )UHQFK FDUWRQ 
    %HUJHQ&DUG
    +DQGERRN FDUWRQ
 7KHRIILFLDO%HUJHQ0DS   
 %ORFNiSFV  
 )ROGHGWR% FDUWRQ      3RVWHUV
     3RVWHU%U\JJHQ±WKH:KDUI
 7KH%HUJHQ%URFKXUH   3RVWHU7KH+DUERXULQVXQVHW
 SDJHSUHVHQWDWLRQEURFKXUH    3RVWHU9LHZRIZLQWHU%HUJHQ
 1RUZHJLDQ FDUWRQ    3RVWHU7KH)LVK0DUNHW
 (QJOLVK FDUWRQ    3RVWHUVHWRQHRIHDFKSRVWHU
 *HUPDQ FDUWRQ    
 )UHQFK FDUWRQ  
 ,WDOLDQ FDUWRQ  
 6SDQLVK FDUWRQ 
 -DSDQHVH FDUWRQ  )5((3+2726)520%(5*(1
3KRWRVIRUQRQFRPPHUFLDOFRQWH[WVFDQEHGRZQORDGHGIURP
 5XVVLDQ FDUWRQ  WKH,QWHUQHW
 &KLQHVH FDUWRQ ZZZYLVLW%HUJHQFRPSKRWRVHUYLFH
   
2WKHUV
%URFKXUHUDFNGLVSOD\
)LWWKH%HUJHQ*XLGHWKH%HUJHQ0DSDQGWKH 
 %HUJHQ&DUG+DQGERRN  
    
    
    
)LUP 
&RQWDFW3HUVRQ 
'HOLYHU\$GGUHVV 
=LS&RGH  &LW\ 
7HO  )D[ 
(PDLO 




3OHDVHQRWHWKDWWKH2IILFLDO%HUJHQ%URFKXUHVFDQEHGRZQORDGHGIURPRXUZHEVLWH
ZZZYLVLW%HUJHQFRPWUDYHOWUDGHFOLFNRQ³8VHIXO3XEOLFDWLRQV´

 

w w w.vis itBe rge n. com B E R G E N P R O D U C T M A N UA L 2 0 0 8/2009 7

 63(&,$/6(59,&(6727+(0(',$ 93%0(',$$6
32%R[1%HUJHQ
%(5*(17285,67%2$5' 7HO)D[
32%R[±'UHJJHQ1%HUJHQ SRVW#YSEQRZZZYSEQR
7HO)D[ &RQWDFW0DQDJLQJ'LUHFWRU0U9LGDU7UHOOHYLN
SUHVV#YLVLW%HUJHQFRPZZZYLVLW%HUJHQFRPPHGLD 'HVFULSWLRQ
&RQWDFW0V/LQQ.MRV)DONHQEHUJ ,QDGGLWLRQWRSURGXFWLRQVIRUEXVLQHVVDQGLQGXVWU\WKHPDMRULW\RI
GHSXW\IRU0UV6LUL*LLO5ROODQG
'HVFULSWLRQ
7KH%HUJHQ7RXULVW%RDUGJLYHVKLJKSULRULW\WRYLVLWLQJPHGLDDQG
PHPEHUVRIWKHSUHVV
2QZZZYLVLW%HUJHQFRPPHGLDPHPEHUVRIWKHSUHVVFDQILQG
XVHIXOLQIRUPDWLRQRQ%HUJHQDQGRQKRZWKH%HUJHQ7RXULVW%RDUG
FDQDVVLVWLQWKHEHVWSRVVLEOHZD\
• ,QIRUPDWLRQ
o $UULYDODVVLVWDQFH
o *XLGLQJ
o 3URJUDPPH
• )UHH3KRWRVHUYLFH
• )UHHDUWLFOHVDQGEDVHWH[WV
• 1HZVPDLOLQJ
'RQRWKHVLWDWHWRPDNHFRQWDFWLI\RXZRXOGOLNHWRYLVLW%HUJHQWKH
FLW\RIFXOWXUH7KH7RXULVW%RDUGFDQPDNHVSHFLDODUUDQJHPHQWVWR
PHHW\RXUUHTXLUHPHQWVSURYLGHLQIRUPDWLRQDQGDVVLVWDQFHLQ
VHWWLQJXSSURGXFWLRQVIRUYLVLWLQJMRXUQDOLVWVSKRWRJUDSKHUV
WHOHYLVLRQDQGILOPFUHZV,QZHVHWXSSURJUDPPHVIRUDWRWDO
RIGHOHJDWHVIURPPHGLDRXWOHWV:HKDYHWKHH[SHULHQFH
DQGDUH\RXUWRSORFDOFRQWDFW
 %HUJHQDQGVXUURXQGLQJV
)RUHLJQMRXUQDOLVWVDUHXSGDWHGUHJXODUO\RQQHZVDQGHYHQWVIURP
%HUJHQ$VLPSOH1HZVOHWWHULQERWK1RUZHJLDQDQG(QJOLVKLV
SURGXFHGHYHU\VHFRQGPRQWKDQGLVVHQWRXWE\HPDLOWRRXU
FRQWDFWVLQWKHPHGLDDQGDOVRWRWRXURSHUDWRUVDQGLQFRPLQJ
DJHQWV1HZVFDQDOVREHGRZQORDGHGIURP
ZZZYLVLW%HUJHQFRPPHGLDXQGHU³1HZVIURP%HUJHQ´
7KHVHUYLFHRIIHUHGWRWKHSUHVVKDVQRZEHHQH[WHQGHG7KHQHZ
WKH1RUGLFEURDGFDVWLQJFRUSRUDWLRQVRQWKHFXVWRPHUOLVW:HKDYH
H[WHQVLYHH[SHULHQFHLQ1HZV&RYHUDJH5HSRUWVDQG
'RFXPHQWDULHV93%KDVH[SHULHQFHDV/LQH3URGXFHUIRU
LQWHUQDWLRQDOILOPSURGXFWLRQV:HKDYHFDUULHGRXW3URGXFWLRQ
0DQDJHPHQWDQGDFWHGDV/RFDWLRQ0DQDJHUIRUZRUOGUHQRZQHG
ILOPGLUHFWRUV93%KDVWKHPRVWXSWRGDWHHTXLSPHQWDVZHOODV
KLJKO\TXDOLILHGSHUVRQQHO
3+2726(59,&(
 ZZZYLVLW%HUJHQFRPSKRWRVHUYLFH

%(5*(17285,67%2$5'
32%R[±'UHJJHQ1%HUJHQ
7HO)D[
PDLO#YLVLW%HUJHQFRPZZZYLVLW%HUJHQFRPSKRWRVHUYLFH
&RQWDFW0V-DQQLFNH$QGHUVHQ
'HVFULSWLRQ
%HUJHQ7RXULVW%RDUGKDVRQEHKDOIRI%HUJHQ0XQLFLSDOLW\DQG
RWKHURUJDQLVDWLRQVGHYHORSHGDQHOHFWURQLFSLFWXUHGDWDEDVHIRU
%HUJHQ7KLVGDWDEDVHIHDWXUHVDZLGHVHOHFWLRQRIPRWLIVIURP
7KHSKRWRVFDQEHGRZQORDGHGLQKLJKUHVROXWLRQIRUPDWIRUXVHLQ
SULQWDQGLQORZUHVROXWLRQIRUHOHFWURQLFXVH$OOSKRWRVDUHDYDLODEOH
WR\RXMXVWDIHZPLQXWHVDIWHU\RXRUGHUWKHP
7KHSKRWRVFDQEHXVHGIUHHRIFKDUJHIRUQRQFRPPHUFLDO
SXUSRVHVLQDUWLFOHVRQ%HUJHQDQGWKHVXUURXQGLQJDUHD
+RZWRGRZQORDG
 (QWHUWKHZHEVLWHZZZYLVLW%HUJHQFRPSKRWRVHUYLFH
DGGLWLRQWRZZZYLVLW%HUJHQFRPPHGLDLV
)UHHSKRWRVIRUQRQFRPPHUFLDOXVHVHHFKDSWHU
3KRWRVHUYLFH$OOVHUYLFHVDUHIUHHRIFKDUJH
  &OLFNRQWKHOLQNHQWHUSDVVZRUGDQGGRZQORDG
672&.6+276),/0$5&+,9(
)250(',$$1'),/0&203$1,(6 
:HKDYHD6WRFN6KRWV)LOP$UFKLYHZKLFKLQFOXGHV0LQXWHVIURP
%HUJHQDQGWKHVXUURXQGLQJIMRUGDQGFRDVWDODUHDV7KHPDWHULDO
FRQVLVWVRIILOPFOLSVIURPDYDULHW\RIVLWXDWLRQVORFDWLRQVLPDJHV
ZLWKRXWVRXQGRUVXEWLWOHVZKLFKFDQEHXVHGDVVXSSRUWE\YLVLWLQJ
79DQGILOPFRPSDQLHV0RVWRIWKHPDWHULDOLVILOPHGLQIRUPDW
DQGUHFRUGHGRQD3$/0LQL'9WDSH

7KHPDWHULDOLVIUHHRIFKDUJHIRUPHGLDDQGILOPFRPSDQLHVIRUXVH
LQFRQQHFWLRQZLWKPDUNHWLQJRI%HUJHQDQGWKHIMRUGUHJLRQ%XWWKH
0LQL'9WDSHKDVWREHUHWXUQHGWRXVDIWHUXVH<RXFDQDOVRERUURZ
D'9'ZLWKWKH6WRFN6KRWV)LOP$UFKLYHLQFDVH\RXDUHQRWVXUH
ZHDWKHU\RXFDQPDNHXVHRIWKHLPDJHVRUQRW
 &RQWDFW0U0DVDRNL$GDFKL
7+(125:(*,$1),/0&200,66,21
*HRUJHUQHV9HUIW1%HUJHQ
7HO)D[
SRVW#QRUZHJLDQILOPFRPZZZQRUZHJLDQILOPFRP
&RQWDFW0DQDJLQJ'LUHFWRU0U7UXOV.RQWQ\
'HVFULSWLRQ
3URYLGHVLQIRUPDWLRQDQGDVVLVWDQFHLQVHWWLQJXSSURGXFWLRQVIRU
YLVLWLQJWHOHYLVLRQDQGILOPFUHZV7KH1RUZHJLDQ)LOP&RPPLVVLRQ
 &OLFNPDUNWKHSLFWXUHV\RXZDQWWRRUGHUWKHQ³FRQWLQXH´
 (QWHULQIRUPDWLRQDQGFOLFNRQVXEPLWRUGHU
 $SDVVZRUGLVVHQWWR\RXUHPDLODXWRPDWLFDOO\ZLWKDOLQN
<RXFDQDOVRFKRRVHIURPRXUSD\DEOHSKRWRVHUYLFH3ULFHVIURP
12.SHUSKRWR7KHSUHVVDQGWUDYHODQGWRXULVPHQWHUSULVHV
JHWDGLVFRXQWRQDOOSD\DEOHLPDJHVIRUXVHLQPDUNHWLQJ
%HUJHQ3OHDVHJRWRZZZYLVLW%HUJHQFRPEHUJHQLPDJHV7KHVH
SKRWRVFRVWIURP12.WRGRZQORDG6DPHSURFHGXUHDVWKH
IUHHSKRWRVHUYLFHGHVFULEHGDERYH<RXFDQSD\E\9,6$
0DVWHU&DUG(XUR&DUG'LQHUVRU$PH[
7KH%HUJHQ7RXULVW%RDUGDOVRKDVDVPDOOVHOHFWLRQRIVOLGHV
0$3352'8&7,21
$'$&+,0$3''
+DXNHGDOHQ8OVHW
7HO)D[
DGDFKL#RQOLQHQR
'HVFULSWLRQ
$GDFKL0DS''SURGXFHVWRXULVWPDSVVXFKDV7KH2IILFLDO0DS
SXEOLVKHGE\%HUJHQ7RXULVW%RDUG$GDFKL0DS''SXEOLVKHV
LOOXVWUDWLRQPDSVSHUVSHFWLYHPDSVDQGVKDGHGPDSVDVZHOODV
VLPSOHIODWPDSV:KDWHYHUPDS\RXPD\ZDQWRI%HUJHQDQGWKH
)MRUGVRI:HVWHUQ1RUZD\$GDFKL0DS''FDQPDNHLWH[DFWO\WR
RUGHU8VHUOLFHQVHIRUWKHH[LVWLQJPDSVLVDYDLODEOH2SWLRQWRGR
-DSDQHVHWUDQVODWLRQDQG-DSDQHVHWH[WOD\RXWIRUSULQWLQJ
SURYLGHVSURGXFWLRQIDFLOLWLHVORFDWLRQSUHVFRXWLQJDQGRWKHU
VHUYLFHVLQDFFRUGDQFHZLWKWKHILOPLQGXVWU\
VQHHGV$OOVHUYLFHV
DUHIUHHRIFKDUJH0HPEHURI$)&, )257+(3+<6,&$//<',6$%/('
 )RUXVHIXOLQIRUPDWLRQIRUWKHSK\VLFDOO\GLVDEOHG
SOHDVHVHHZZZYLVLW%HUJHQFRPXQGHUWKHOHIW
PHQX³35$&7,&$/,1)2´+HUH\RXZLOOILQGWKH
FKDSWHU³)RUWKHSK\VLFDOO\GLVDEO

 

8 BERGE N PRO DUCT M ANUAL 2 0 0 8 / 2 0 0 9 www. vi si t Be rge n.com

 *8,'(6(59,&(6
 6,*+76((,1*$1'6+233,1*
%(5*(1%<(;3(57$6
7HDWHUJDWHQ1%HUJHQ
7HO)D[
LQIR#EHUJHQE\H[SHUWQRZZZEHUJHQE\H[SHUWQR
&RQWDFW0U&KULVWLDQ7RIWHJDDUG 
'HVFULSWLRQ
%HUJHQ%\([SHUWSURYLGHDXWKRUL]HGJXLGHVZKRDUHLQWLPDWHO\
IDPLOLDUZLWK%HUJHQDQGWKHIMRUGVVKDULQJWKHLUNQRZOHGJHRIWKH
ULFKDQGYLEUDQWKLVWRU\ZLWKHQWKXVLDVPDQGLQVLJKW%%(RIIHU
FXVWRPL]HGJXLGHGWRXUVLQDEURDGUDQJHRIODQJXDJHVIRUJURXSV
DQG),7
VIHDWXULQJWKHKLJKOLJKWVRI%HUJHQDQGWKHIMRUGVDVZHOO FRQFHUW
DVLWVKLGGHQWUHDVXUHV%%(DUUDQJHWUDQVSRUWDWLRQWUDQVIHUV
KRVSLWDOLW\VHUYLFHVDQGGRFXPHQWKDQGOLQJ3OHDVHFDOOIRUVSHFLDO
WRXURSHUDWRUUDWHVDQGYLVLWWKHZHEVLWHIRULWLQHUDULHVWKHPHG
WRXUVDQGPRUH
 WKH%HUJHQ$TXDULXP$IWHUQRRQJXLGHGWRXURIWKHIDPRXV$UW
%(5*(1*8,'(6(59,&($6
‘YUHJDWHQ1%HUJHQ
7HO)D[
LQIR#EHUJHQJXLGHVHUYLFHQRZZZEHUJHQJXLGHVHUYLFHQR
728568**(67,216,1%(5*(1

KRXUFLW\VLJKWVHHLQJDQLQWURGXFWLRQWRWKHFLW\([WHQVLYHWRXULQ
WKHFHQWUDOSDUWVRI%HUJHQ$GPLVVLRQWR7UROGKDXJHQDQG2OG
%HUJHQ0XVHXP$IWHUQRRQIUHHIRUVKRSSLQJDQGSHUVRQDO
LQWHUHVWV

%5<**(1$1'&20326(5('9$5'*5,(*
%U\JJHQE\IRRW±VLJKWVHHLQJ$KLVWRULFDOVWUROOWKURXJKWKH
PHGLHYDOZRRGHQEXLOGLQJVRI%U\JJHQ$GPLVVLRQWR%U\JJHQV
0XVHXP6FK¡WVWXHQHDQG+DQVHDWLF0XVHXP$IWHUQRRQWRXUWR
7UROGKDXJHQWKHKRPHRIFRPSRVHU(GYDUG*ULHJ(YHQLQJ

6,*+76((,1*$1'$57
KRXUFLW\VLJKWVHHLQJDQLQWURGXFWLRQWRWKHFLW\([WHQVLYHWRXURI
WKHFHQWUDOSDUWVRI%HUJHQ$GPLVVLRQWR2OG%HUJHQ0XVHXPDQG
&ROOHFWLRQVLQ%HUJHQ5DVPXV0H\HU¶V&ROOHFWLRQ6WHQHUVHQ¶V
&ROOHFWLRQ%HUJHQ.XQVWKDOODQG:HVW1RUZD\0XVHXPRI
'HFRUDWLYH$UW(YHQLQJHQWHUWDLQPHQW


&RQWDFW0UV$QQH/LHQ &8/785( 1$785(%5<**(1$1')-25'&58,6(

'HVFULSWLRQ %U\JJHQE\IRRW±VLJKWVHHLQJ$QKLVWRULFDOVWUROOWKURXJKWKH
%HUJHQ*XLGH6HUYLFH%*6LVWKHROGHVWJXLGHFRPSDQ\LQ
%HUJHQ%*6ZLOOSURYLGH\RXZLWKH[FHOOHQWJXLGHVIURPDVWDIIRI
PRUHWKDQDXWKRUL]HG%HUJHQJXLGHVFRYHULQJPRUHWKDQ
ODQJXDJHV%*6RIIHUVVLJKWVHHLQJE\FDURUFRDFKFLW\ZDONV
PRXQWDLQZDONVIMRUGWRXUVGD\H[FXUVLRQVDQGKRVSLWDOLW\
VHUYLFHV:HFXVWRPL]H\RXUSURJUDPDQGFDQSURYLGHDOOVHUYLFHV
QHHGHGWRPDNHWKHSHUIHFWWRXUIRUH[DPSOHWUDQVSRUWDWLRQ
PLGGOHDJHGZRRGHQEXLOGLQJVRI%U\JJHQ$GPLVVLRQ%U\JJHQV
0XVHXP6FK¡WVWXHQHDQG+DQVHDWLF0XVHXP2SHQVDOPRQ
VDQGZLFKDWWKH)LVK0DUNHWLQFOXGHG$IWHUQRRQKRXUERDWWULSWR
WKH2VWHUIMRUGZLWKVWHHSPRXQWDLQVWRZHULQJFOLIIVDQGQDUURZ
IMRUGV6HH´5RXQG7ULSV´PDSIRUVXJJHVWLRQV

%(5*(1,17+(0,''/($*(6$1'02817)/‘<(1
OXQFKHVDQGHQWHUWDLQPHQW:HZLOOEHKDSS\WRDGMXVW\RXUWRXU
SURJUDPWRDOVRVXLWSK\VLFDOO\GLVDEOHGSHUVRQV3OHDVHFRQWDFWXV
IRULQIRUPDWLRQ)RUWRXUVXJJHVWLRQVDQGLQIRUPDWLRQSOHDVHYLVLW
ZZZEHUJHQJXLGHVHUYLFHQR
 ),6+$1'0$5,1(0$00$/6,1%(5*(1
125:(*,$1*8,'(6(59,&(
32%R[1RUGQHV1%HUJHQ
7HO)D[
NXUV#QRUZHJLDQJXLGHVHUYLFHQRZZZQRUZHJLDQJXLGHVHUYLFHQR
&RQWDFW0V/LVEHWK(OLDVVHQ
'HVFULSWLRQ
1RUZHJLDQ*XLGH6HUYLFHLVWKHODUJHVWVXSSOLHURIJXLGHVLQ
1RUZD\)URPRXUFHQWUDOLVHGERRNLQJRIILFHLQ%HUJHQZH
0RUQLQJWRXURI1RUZD\¶VODUJHVWFLW\GXULQJWKH0LGGOH$JHV
$GPLVVLRQWRWKH%HUJHQ0XVHXP+nNRQV+DOO5RVHQNUDQW]
7RZHUDQG6W0DU\¶V&KXUFK/XQFKSLFQLFDW0RXQW)O¡\HQ
$IWHUQRRQVWUROODORQJRQHRIPDQ\SDWKV

0RUQLQJWRXUVWDUWLQJZLWKWKH%HUJHQ$TXDULXPRQHRI(XURSH¶V
ODUJHVWZLWKVHDOVDQGSHQJXLQVWKHWRXUFRQWLQXHVWR7KH%HUJHQ
0XVHXPDQGWKH´:KDOH+DOO´ZLWKPLJKW\VNHOHWRQVRIZKDOHV
DQGRWKHUPDULQHPDPPDOV$IWHUQRRQIUHHWRH[SORUH%HUJHQRQ
\RXURZQZLWKWKH%HUJHQ&DUG


7+(9,.,1*&,7<$1'*5,(*
$PRUQLQJWRXURIWKHDUHDZKHUHWKH9LNLQJVOLYHG*DOOHU\
RUJDQL]HFHUWLILHGJXLGHVIRUWKHHQWLUHFRXQWU\ %U\JJHQUHSURGXFLQJWKHLUMHZHOOHU\DQG9LNLQJH[KLELWLRQDWWKH
2YHU\HDUVH[SHULHQFH %HUJHQ0XVHXP$IWHUQRRQWRXULQFOFRQFHUWDW7UROGKDXJHQ
0RUHWKDQJXLGHVFRYHULQJPRUHWKDQODQJXDJHVDQGPRUH KRPHRIFRPSRVHU(GYDUG*ULHJ
WKDQGHVWLQDWLRQV 

&LW\VSHFLDOLVWVLQ%HUJHQDQG2VOR )-25'&58,6($1'086,&/<6‘(1
+RVSLWLDOLW\GHVNV %RDWIURP%HUJHQWRWKHLVODQGRI/\V¡HQKRPHRIYLROLQYLUWXRVR
+LNLQJWRXUV 2OH%XOOLQFOXGLQJDFRQFHUW/DWHOXQFKLQ2VIRUH[DPSOHDW
&RPELQDWLRQWRXUVE\WUDLQERDWDQGEXV 6ROVWUDQG+RWHO %DG5HWXUQE\EXVYLD7UROGKDXJHQKRPHRI
:KHWKHU\RXDUHORRNLQJIRUDWRXURIWKHFLW\¶VKLJKOLJKWVRUZLVK FRPSRVHU(GYDUG*ULHJ(YHQLQJHQWHUWDLQPHQWZLWK%HUJHQ
WRVDPSOHWKHVSOHQGRXURIWKHQHDUE\IMRUGVFKRRVLQJ1*6DV )RONORUH)DQD)RONORUH

\RXUJXLGHSDUWQHULQ%HUJHQZLOOJXDUDQWHH\RXDPHPRUDEOH
LQVLJKWLQWRWKLVIDFLQDWLQJFRXQWU\
)-25'&58,6($1'),6+,1*
KRXUERDWWULSWRWKH/\VHIMRUG6HH´%HUJHQ)MRUGWULSV´PDSIRU

RWKHUWRXUVXJJHVWLRQV/DWHOXQFKDW2V$IWHUQRRQILVKLQJDWWKH
 6ROVWUDQG+RWHO %DG'LQQHUDW6ROVWUDQG+RWHO %DG
 
7+(:22'(1&,7<
 $PRUQLQJWRXULQFOXGLQJWKH2OG%HUJHQ0XVHXPDQRSHQDLU
 PXVHXPZLWKRYHUFKDUDFWHULVWLFZRRGHQKRXVHVIURPWKHWK
 FHQWXU\WKHQDEXVWRXUZLWKWKHHPSKDVLVRQWKHROGZRRGHQ
KRXVHDUHDVRI%HUJHQLQFOXGLQJ'DPVJnUG0DQRUEXLOWLQURFRFR
 VW\OHLQ
 


w w w.vis itBe rge n. com B E R G E N P R O D U C T M A N UA L 2 0 0 8/2009 9

 $775$&7,216
%HUJHQOLNHVYLVLWRUV$QG%HUJHQLVZRUWKDYLVLW7KH*DWHZD\WRWKH)MRUGVDOZD\VKDVVRPHWKLQJWRRIIHUQRPDWWHUZKDWWLPHRI\HDU$UW
H[KLELWLRQVDQGFRQFHUWVDUHSUROLILFVKRSVDQGFRPPHUFHHYHQPRUHVR7KH)LVK0DUNHW¶VGHOLFDFLHVOXUHHYHU\ERG\±DQGLI\RXJHWWLUHGRI
VWUHHWVDQGKRXVHV\RXDUHMXVWDVKRUWGLVWDQFHDZD\IURPXQVSRLOHGVFHQHU\(LJKWPLQXWHVIURPWKHFLW\FHQWUHDQG\RXFDQEHRQWRSRIRQHRI
%HUJHQ¶VPRXQWDLQV$GPLUHWKHYLHZDQGHQMR\WKHSHDFHDQGTXLHWKLJKDERYHWKHFLW\)HZSODFHVKDYHVXFKDFRPELQDWLRQDFLW\ZLWKQDWXUH
ULJKWRQLWVGRRUVWHS

$ RQWKHULJKWFRUQHUPHDQVLWLVLQFOXGHGLQWKH%HUJHQ&DUG)RUHQWUDQFHIHHVVHHFKDSWHU)RUDWWUDFWLRQVLQWKH%HUJHQUHJLRQVHH
FKDSWHU

µ723µ$775$&7,216,1%(5*(1 %U\JJHQVPXVHXP#E\PXVHHWQRZZZE\PXVHHWQR
7KH)LVK0DUNHWZRXOGWRSWKLVOLVWEXWVLQFHWKH\DUHRSHQDLUVLWHV &RQWDFW0V(OL5¡GVHWK
ZLWKQRDGPLVVLRQIHHLWLVLPSRVVLEOHWRFRXQWWKHYLVLWRUV 2SHQLQJKRXUV0D\$XJ'DLO\
 6HSW0D\0RQ)UL6DW
$WWUDFWLRQ 1XPEHURIYLVLWRUVLQ 6XQ
)O¡LEDQHQ)XQLFXODU  (QWUDQFHIHH$GXOW12.6WXGHQW12.&KLOGUHQIUHH
%U\JJHQ  %HUJHQ&DUG)UHH
)UHVFR+DOO7RXULVW,QIRUPDWLRQ  'HVFULSWLRQ
%HUJHQ$TXDULXP  $FXOWXUDOKLVWRU\PXVHXPEDVHGRQWKHILQGLQJVRIWKH
9DQQNDQWHQ:DWHUZRUOG  DUFKDHRORJLFDOH[FDYDWLRQVRI%U\JJHQEHWZHHQDQG
(GYDUG*ULHJ0XVHXP7UROGKDXJHQ  VKRZLQJWKHIRXQGDWLRQVRIWKHFLW\
VROGHVWEXLOGLQJVRQWKHLU
%HUJHQ$UW0XVHXP  RULJLQDOVLWHIURPWKHWKFHQWXU\8QHDUWKHGFHUDPLFVUXQLF
%HUJHQ&DEOH&DU8OULNHQ  LQVFULSWLRQVDUWLIDFWVHWF,OOXVWUDWLQJFRPPHUFHVKLSSLQJFXOWXUDO
9,/9,7(%HUJHQ6FLHQFH&HQWUH  DFWLYLWLHVDQGGDLO\OLIHLQWKH0LGGOH$JHV$OVRWHPSRUDU\
+DQVHDWLF0XVHXP  H[KLELWLRQVDQGJXLGHGWRXUVRI%U\JJHQE\IRRW&DIHWHULDRSHQ
,VNDQWHQLFHVNDWLQJDQGFXUOLQJ  GDLO\VDPHKRXUVDVWKHPXVHXP

%HUJHQ0XVHXP1DWXUDO+LVWRU\ 
+$$.21·6+$//
%HUJHQ&RQWHPSRUDU\$UW&HQWUH 
%U\JJHQV0XVHXP  +nNRQVKDOOHQ%\PXVHHWL%HUJHQ
)DQWRIW6WDYH&KXUFK  FR%U\JJHQV0XVHXP
+DDNRQ¶V+DOO  32%R[1%HUJHQ
2OG%HUJHQ0XVHXP  7HO
%HUJHQ0DULWLPH0XVHXP  )D[
6FK¡WVWXHQH  %U\JJHQVPXVHXP#E\PXVHHWQRZZZE\PXVHHWQR
:HVW1RUZD\0XVHXPRI$SSOLHG$UWV  &RQWDFW0V$QQHcJRWQHV
2SHQLQJKRXUV0D\$XJ'DLO\
%5<**(1
D:RUOG+HULWDJH6LWH
%U\JJHQKDVEHHQWKHQHUYHFHQWUHRIWKHFLW\IRUFHQWXULHVDQGWKH
VLOKRXHWWHRILWVDQFLHQWJDEOHVLVSHUKDSVWKHPRVWIDPLOLDULPDJH
IURPWKH0LGGOH$JHVLQDOO1RUZD\%U\JJHQLVQRWDPXVHXPEXW
SDUWRIWKHFXOWXUDOKHULWDJHWKDWLVVWLOOLQXVHLQDOLYLQJKLVWRULFDO %HUJHQZKHQWKHWRZQZDVWKHSROLWLFDOFHQWUHRI1RUZD\&ORVHGRQ
DUHDRIWKHFLW\

0((7,1*32,17%5<**(16086(80
'UHJJVDOOP32%R[1%HUJHQ
7HO)D[
EU\JJHQVPXVHXP#E\PXVHHWQRZZZE\PXVHHWQR
&RQWDFW0V(OL5¡GVHWK0V$QQHcJRWQHV
2SHQLQJKRXUV0D\$XJ'DLO\
6HSW±0D\0RQ)UL6DW
6XQ
(QWUDQFHIHH$GXOW12.6WXGHQW12.&KLOGUHQIUHH
%HUJHQ&DUG)UHH
'HVFULSWLRQ
0HHWLQJ3RLQW%U\JJHQLVWKHVWDUWLQJSRLQWIRU\RXUYLVLWWRDOORI
%U\JJHQ
VDWWUDFWLRQV,WSURYLGHVDQLQWURGXFWLRQDQGLQVLJKWLQWRWKH
KLVWRU\RI%U\JJHQDQG\RXFDQWDNHSDUWLQWKHJXLGHGWRXUVE\IRRW
WKDWVWDUWWKHUHDQGYLHZSUHVHQWDWLRQVRIWKHGLIIHUHQWH[SHULHQFHV
DYDLODEOH
0HHWLQJ3RLQW%U\JJHQLVDOVRWKHHQWUDQFHWR%U\JJHQV0XVHXP
$W0HHWLQJ3RLQW%U\JJHQ\RXFDQSLFNXSDEURFKXUHLQVHYHUDO
6HSW0D\'DLO\7KX
(QWUDQFHIHH$GXOW12.6WXGHQW12.&KLOGUHQIUHH
%HUJHQ&DUG)UHH
'HVFULSWLRQ
7KHPHGLHYDOFDVWOH+DDNRQ¶V+DOOZDVEXLOWGXULQJWKHUHLJQRI.LQJ
+DDNRQ+DDNRQVVRQEHWZHHQDQG,WZDVWKHODUJHVW
DQGPRVWLPSRVLQJEXLOGLQJRIWKHUR\DOUHVLGHQF\LQWKFHQWXU\
VSHFLDORFFDVLRQV*XLGHGWRXUVRIWKH+DOODQG7RZHUGXULQJ
VXPPHUHYHU\KRXUIRULQGLYLGXDOYLVLWRUVVWDUWLQJLQWKH+DOO
*XLGHVWRXUVHYHU\KRXURQ6XQGD\V5HFHSWLRQVRQVSHFLDO
RFFDVLRQVRQO\VWULFWUHVWULFWLRQVRQXVH6HHFKDSWHU

526(1.5$17=72:(5 
5RVHQNUDQW]WnUQHW%\PXVHHWL%HUJHQ
FR%U\JJHQV0XVHXP
'UHJJVDOP32%R[1%HUJHQ
7HO
)D[
%U\JJHQVPXVHXP#E\PXVHHWQRZZZE\PXVHHWQR
&RQWDFW(OL5¡GVHWK
2SHQLQJKRXUV0D\$XJ'DLO\
6HSW0D\6XQ
(QWUDQFHIHH$GXOW12.6WXGHQW12.&KLOGUHQIUHH
%HUJHQ&DUG)UHH
'HVFULSWLRQ
7KH5RVHQNUDQW]7RZHUZDVEXLOWLQWKH¶VE\WKHJRYHUQRURI
%HUJHQ&DVWOH%HUJHQKXV(ULN5RVHQNUDQW]DQGVHUYHGDVD
ODQJXDJHVWKDWJXLGHV\RXDURXQGWKHDUHDVPDQ\DWWUDFWLRQV
 FRPELQHGUHVLGHQFHDQGIRUWLILHGWRZHUIRU%HUJHQ(DUOLHUVWUXFWXUHV
%5<**(16086(80%\PXVHHWL%HUJHQ H[LVWHG.LQJ0DJQXV/DJDE¡WH¶V0DJQXVWKH/DZPHQGHUNHHS
'UHJJVDOOP32%R[1%HUJHQ IURPDERXWDQG-¡UJHQ+DQVV¡Q¶VGHIHQFHVIURPDERXW
7HO)D[ %RWKWKHVHZHUHLQFRUSRUDWHGE\(ULN5RVHQNUDQW]*XLGHGWRXUVRI

10 BE RGEN PROD UC T MANUAL 2 0 0 8 / 2 0 0 9 www. vi si t B e rge n.com

 WKH7RZHUDQGWKH+DDNRQ¶V+DOOHYHU\KRXUGXULQJVXPPHU
VWDUWLQJLQWKH+DOO
 
+$16($7,&086(80²0XVHXP9HVW
%U\JJHQ)LQQHJnUGVJW$1%HUJHQ
7HO)D[
KDQVHDWLVN#PXVHXPYHVWQRZZZPXVHXPYHVWQR
&RQWDFW0V+LOGH*$UQHVHQ
2SHQLQJKRXUV0D\±6HSW'DLO\
6HSW±0D\7XH6DW±6XQ±
QLFHVLWWLQJVLQVLGHRURXWVLGHDQGHQMR\DUWGHVLJQHUMHZHOOHU\DQG
FORWKHV
7+(7$086(807KH5HVLVWDQFH0RYHPHQW
(QKM¡UQLQJVJnUGHQ1%HUJHQ
2IILFH6WLIWHOVHQ%U\JJHQ%UHGVJnUGHQ1%HUJHQ
7HO)D[
SRVWPDVWHU#VWLIWHOVHQEU\JJHQQRZZZVWLIWHOVHQEU\JJHQQR
&RQWDFW0U&KULVWHU+MHOPHODQG
2SHQLQJKRXUV0D\6HSW7XH6DWDQG6XQ
(QWUDQFHIHH12.VXPPHU12.ZLQWHU&KLOGUHQIUHH
(QWUDQFHWR6FK¡WVWXHQHLQFOXGHG0XVHXP:HVW7LFNHW12.
'HVFULSWLRQ
2QHRIWKHEHVWSUHVHUYHGZRRGHQEXLOGLQJVLQ%HUJHQIURPWKH
HDUO\V$+DQVHDWLFWUDGLQJRIILFHZDVVHWXSRQ%U\JJHQLQ
%HUJHQLQWKHWKFHQWXU\)RUWKHQH[WIRXUFHQWXULHVWKH*HUPDQV
GRPLQDWHGOLIHRQ%U\JJHQ7KHPHUFKDQWVEDVHGWKHLUWUDGHRQ
GULHGILVKH[SRUWVDQGJUDLQLPSRUWV7KH+DQVHDWLFRIILFHKDGWKHLU
RZQODZVDQGHGXFDWLRQDOV\VWHPVDQGZDVQRWDOORZHGWR
IUDWHUQL]HZLWKORFDOV*XLGHGWRXUVRQUHTXHVW*URXSVDUHDGYLVHG
WREULQJWKHLURZQJXLGHFRQWDFWDJXLGHVHUYLFH'LIILFXOWDFFHVVIRU
SK\VLFDOO\GLVDEOHGSHRSOH

6&+‘7678(1(0XVHXP9HVW
+DQVHDWLF$VVHPEO\5RRPV
‘YUHJDWHQ)LQQHJnUGVJDWHQ$1%HUJHQ
7HO)D[
KDQVHDWLVN#PXVHXPYHVWQRZZZPXVHXPYHVWQR
&RQWDFW0V+LOGH*$UQHVHQ+DQVHDWLF0XVHXP
2SHQLQJKRXUV0D\±6HSW'DLO\
6HSW0D\6XQ

(QWUDQFHIHH$GXOW12.&KLOGUHQ12.
'HVFULSWLRQ
7KHVHFUHWURRPQRZPXVHXPRIWKH7KHWD*URXSRIWKH
5HVLVWDQFH0RYHPHQWGXULQJWKHRFFXSDWLRQRI1RUZD\IURP
WR7KHJURXSFRQVLVWHGRI\RXQJSHRSOHEHWZHHQDQG
\HDUV7KHDLPZDVWRHVWDEOLVKFRPPXQLFDWLRQZLWKWKH1RUZHJLDQ
JRYHUQPHQWLQH[LOHDQGWKHUHVLVWDQFH7KH\VXSSOLHGLQIRUPDWLRQ
DERXWQDYDOWUDIILFDORQJWKHFRDVW)RUJXLGHGWRXUVSOHDVHFRQWDFW
%HUJHQ*XLGH6HUYLFHVHHFKDSWHU
$57*$//(5<675((7
%HUJHQD(XURSHDQ&XOWXUDO&LW\
%HUJHQKDVVHYHUDOYDOXDEOHDQGLPSUHVVLYHDUWFROOHFWLRQVKRXVHG
LQDVWULQJRIJDOOHULHVIDFLQJWKHFHQWUDO/LOOH/XQJHJnUGVYDQQODNH
7KHJDOOHULHVGLVSOD\LQWHUQDWLRQDOSDLQWLQJVDQGWKHDUWWUHDVXUHV
UDQJLQJIURPWKHFODVVLFDOWRWKHFRQWHPSRUDU\

%(5*(1$57086(80 
%HUJHQ.XQVWPXVHXP
(QWUDQFHIHH12.VXPPHU12.ZLQWHU&KLOGUHQIUHH
(QWUDQFHWR+DQVHDWLF0XVHXPLQFOXGHG0XVHXP:HVW7LFNHW
12.
'HVFULSWLRQ
2OGDVVHPEO\URRPVZKLFKYLYLGO\LOOXVWUDWHVVRFLDOOLIHDPRQJWKH
+DQVHDWLFPHUFKDQWVLQ%HUJHQ7KLVLVZKHUHWKH\JDWKHUHGIRU
ZDUPPHDOVKHOGFRXUWPHHWLQJVDQGWDXJKWWKHDSSUHQWLFHV
*XLGHGWRXUVRQUHTXHVWRUFRQWDFWDJXLGHVHUYLFHLQ%HUJHQ
5HFHSWLRQVDQGEDQTXHWVIRURIILFLDORFFDVRQVRQO\6HHFKDSWHU
&RQYHQWLRQV'LIILFXOWDFFHVVIRUSK\VLFDOO\GLVDEOHGSHRSOH
 %HUJHQ$UW0XVHXPSUHVHQWVLQWKUHHVHSDUDWHEXLOGLQJV
670$5<·6&+85&+
0DULDNLUNHQ
'UHJJHQ32%R['UHJJHQ1%HUJHQ
7HO)D[
GRPNLUNHQPHQLJKHW@ENIQRZZZENIQR
2SHQLQJKRXUV-XQH±$XJ0RQ)ULDQG
7KHUHVWRIWKH\HDU7XH)UL
(QWUDQFHIHH-XQH±$XJRQO\$GXOW12.&KLOGUHQIUHH
%HUJHQ&DUG)UHH
VSDLQWLQJVDORQJZLWKQRWDEOH
'HVFULSWLRQ
7KHROGHVWEXLOGLQJVWLOOH[LVWLQJLQ%HUJHQIURPWKHILUVWKDOIRIWKH
WKFHQWXU\DQGRQHRIWKHPRVWRXWVWDQGLQJ5RPDQHVTXH
FKXUFKHVLQWKHFRXQWU\7KHSXOSLWLVWKHSULGHRIWKHFKXUFKDQGLV
FRQVLGHUHGWKHULFKHVWH[DPSOHRI%DURTXHGHFRUDWLYHDUWLQ
1RUZD\7KHJROGDOWDUSLHFHZLWK0DU\DQGWKHFKLOG-HVXVLVODWH
PHGLHYDO
 FKDSWHU6HHFKDSWHU
*$//(5<%5<**(1
+ROPHGDOVJDDUGHQ1%HUJHQ
7HO)D[
PDLO#JDOOHULEU\JJHQQRZZZJDOOHULEU\JJHQQR
&RQWDFW0U1LOV()ULLV
2SHQLQJKRXUV0D\6HSW0RQ6XQ
6HSW0D\'DLO\
'HVFULSWLRQ
*DOOHUL%U\JJHQKDVWZRVKRSVLQWKH%U\JJHQDUHD2XUXQLTXH
+LVWRU\6KRSORFDWHGLQ+ROPHGDOVJnUGHQIURPVKRZLQJWKH
ODUJHVWVHOHFWLRQRI+LVWRULFDO$UWLIDFWVLQ6FDQGLQDYLD-XVWPHWHU
DZD\LQ‘YUHJDWHQZHKDYHRXU$UW*DOOHU\DQG&DIp5HOD[LQD
w w w.vis itBe rge n. com
5DVPXV0H\HUVDOOp 1%HUJHQ
3RVWDODGGUHVV5DVPXV0H\HUVDOOp1%HUJHQ
7HO)D[
SRVW#EHUJHQDUWPXVHXPQRZZZNXQVWPXVHHQHLEHUJHQQR
&RQWDFW0V+LOGH-0 ODQG
2SHQLQJKRXUV0D\6HSW'DLO\
6HSW0D\7XH6XQ
(QWUDQFHIHH$GXOW12.&KLOGUHQIUHH6WXGHQWV12.
%HUJHQ&DUG)UHH
'HVFULSWLRQ
 PDVWHUSLHFHVUDQJLQJIURPWKHWKFHQWXU\WRSUHVHQWGD\
/\VYHUNHWSUHVHQWVZRUNVIURPWKHDUWKLVWRU\VSDQQLQJIURPWK
FHQWXU\WR1RUZHJLDQDQGLQWHUQDWLRQDOFRQWHPSRUDU\DUW0DLQ
ZRUNVIURPWKH6WHQHUVHQ&ROOHFWLRQDUHQRZRQGLVSOD\DW
/\VYHUNHW5HVWDXUDQWDQGPXVHXPVKRS$FFHVVLEOHIRUSK\VLFDOO\
GLVDEOHGSHUVRQV
7KH5DVPXV0H\HU&ROOHFWLRQ1RUZHJLDQPDVWHUSLHFHVIURP
WKHWKFHQWXU\WR
8QLTXHFROOHFWLRQRI(GYDUG0XQFK
1RUZHJLDQSDLQWHUVVXFKDV-&'DKO$GROSK7LGHPDQG+DQV
*XGH+DUULHW%DFNHUDQG&KULVWLDQ.URJK$FFHVVLEOHIRUSK\VLFDOO\
GLVDEOHGSHUVRQV
7KH6WHQHUVHQ&ROOHFWLRQ7HPSRUDU\H[KLELWLRQV
6WHQHUVHQV&DIpRSHQGXULQJRSHQLQJKRXUV
$YDLODEOHIRUUHFHSWLRQV
)RUJXLGHGWRXUVSOHDVHFRQWDFW%HUJHQ*XLGH6HUYLFHVHH
$FFHVVLEOHIRUSK\VLFDOO\GLVDEOHGSHUVRQV

%(5*(1&217(0325$5<$57&(175( 
%HUJHQ.XQVWKDOO
5DVPXV0H\HUVDOOp1%HUJHQ
7HO)D[
EHUJHQ#NXQVWKDOOQRZZZNXQVWKDOOQR
&RQWDFW0V0DL/DKQ-RKDQQHVVHQ
2SHQLQJKRXUV
%HUJHQ.XQVWKDOO$OO\HDU7XH6XQ
/DQGPDUN$OO\HDU0RQ6XQ±
B E R G E N P R O D U C T M A N UA L 2 0 0 8 / 2009 11
 (QWUDQFHIHH$GXOW12.0D\$XJ12.6HQLRU6WXGHQWV 67,1(+2)).8167*/$66
12.0D\$XJ12.&KLOGUHQ)UHH
%HUJHQ&DUG)UHH
'HVFULSWLRQ
%HUJHQ.XQVWKDOOLVRQHRI1RUZD\¶VODUJHVWLQVWLWXWLRQVIRU
FRQWHPSRUDU\DUW7KH,QVWLWXWLRQFRQVLVWVRIWKUHHVKRZURRPV
.XQVWKDOOWKHPDLQDUHDZLWKIRXUVSDFHVWKHVDOHVJDOOHU\12
DQG/DQGPDUNVFUHHQLQJURRPIRUPXOWLPHGLDYLGHRDUWWKHDWUH
HOHFWURQLFPXVLFDQGFRQFHUWV%HUJHQ.XQVWKDOO¶VPDLQDPELWLRQLV
WRSOD\DOHDGLQJUROHLQERWKWKHSURGXFWLRQDQGSUHVHQWDWLRQRI
FKDOOHQJLQJH[KLELWLRQVDQGDUWSURMHFWV0RUHLQIRUPDWLRQRQZ

:(67125:$<086(802)'(&25$7,9($57
9HVWODQGVNH.XQVWLQGXVWULPXVHXP
1RUGDKO%UXQVJW1%HUJHQ
7HO)D[
SRVW#YNPXVHXPQRZZZNXQVWPXVHHQHQR
&RQWDFW0UV9LEHNH.RUVQHV
2SHQLQJKRXUV0D\6HSW'DLO\
6HSW0D\7XH6XQ
(QWUDQFHIHH$GXOW12.6WXGHQW6HQLRU12.&KLOGUHQ
)UHH%HUJHQ&DUG)UHH
'HVFULSWLRQ
:LOOLDP6LQJHU$PHULFDQSDLQWHUDQGDUWFROOHFWRU+LVDUWFROOHFWRQ
LQWKHLPSUHVVLFHH[FOXVLYHJUHHQURRPFUHDWHVDQH[WUDRUGLQDU\
RSSRUWXQLW\WRPDNH\RXUYLVLWXQIRUJHWDEOH7KH$UWRI&KLQD
FROOHFWLRQKDVDQH[FHSWLRQDODWPRVSHUHZLWK&KLQHVHDUWDQG
+LVWRU\$YDLDEOHIRURFFDVLRQVVXFKDVFRQIHUHQFHVFRPSDQ\
JDWHULQJVRUUHFHSWLRQV7KHPXVHXPDOVRLQFOXGHVDUWDQGGHVLJQ
VSDQQLQJ\HDUV1RUGLFGHVLJQIXUQLWXUHDQGFORWKHVPRGHUQDUW
MHZHOOHU\%HUJHQVLOYHUZDUHDQGDOVR2OH%XOO¶VIDPRXVYLROLQPDGH
E\*DVSDURGH6DORLQ
 &RQWDFW6LVVHO.MHOOHYROG

35,9$7($57*$//(5,(6
 -DQ±$SU0RQ)UL6DW6XQLQ$SULO
*$//(5,$//0(11,1*(1
‘YUHJDWHQD1%HUJHQ
7HO
DWOH#JDOOHULDOOPHQQLQJHQQRZZZJDOOHULDOOPHQQLQJHQQR
&RQWDFW0U$WOH0DXUVHWK
2SHQLQJKRXUV7XH)UL6DW
6XQ
'HVFULSWLRQ
&RQWHPSRUDU\DUWJDOOHU\3ULQWVDQGSDLQWLQJVIRUVDOH-XVW
RSSRVLWHWKH)XQLFXODU

*$//(5,)250$7.8167+c1'9(5.
9nJVDOOPHQQLQJ32%R[1%HUJHQ
7HO)D[
EHUJHQ#IRUPDWQRZZZIRUPDWQR
&RQWDFW0V6WLQH7YHWHQ
2SHQLQJKRXUV7XH)UL7KX
6DW6XQ
'HVFULSWLRQ
([KLELWLRQDQGVDOHRIDODUJHDQGYDULHGVHOHFWLRQRIFHUDPLFV
JODVVMHZHOOHU\ZRRGDQGWH[WLOHV$FFHVVIRUSK\VLFDOO\GLVDEOHG
SHRSOH)UHHDGPLVVLRQ

 7KHFRPSRVHU+DUDOG6 YHUXG
VKRPH6LOMXVW¡OLVRQHRIWKHPRVW
*$//(5,1<*$7(1
1\JDWHQ1%HUJHQ
7HO)D[
ZZZJDOOHULQ\JDWHQQR
&RQWDFW0U5HLGDU2VHQ
2SHQLQJKRXUV0RQ6XQ0DUFKWR-XO\
'HVFULSWLRQ
3HUKDSVWKHPRVWVSHFWDFXODUJDOOHU\LQ1RUZD\%UHDWKWDNLQJ
LQWHULRUDVZHOODVH[KLELWLRQV$YDLODEOHIRUUHFHSWLRQVFRQFHUWV
VHPLQDUVDQGGLQQHUVIRUXSWRSHUVRQVVHHFKDSWHU
 &RQWDFW0V%HULW+¡JKHLP

12 BE RGEN PROD UC T MANUAL 2 0 0 8 / 2 0 0 9
1HGUH.RUVNLUNHDOPHQQLQJ13DUDGLV
7HO
VWLQHKRII#RQOLQHQRZZZVWLQHKRIIQR
&RQWDFW0V6WLQH+RII
2SHQLQJKRXUV0RQ)UL6DW±
'HVFULSWLRQ
*ODVVDUWH[KLELWLRQDQGVDOHRIJODVVSURGXFWVIURPWKHORFDO
JODVVDUWLVW6WLQH+RII+DQGLFUDIWPDGHLQKHUVWXGLRVLWXDWHGFORVH
WR7UROGKDXJHQ

 9,61,1*65200(786)
*HRUJHUQHV9HUIW1%HUJHQ
7HO
SRVW#XVIQRZZZXVIQR
2SHQLQJKRXUV7XH)UL6DW6XQ
'HVFULSWLRQ
$OWHUQDWLQJH[KLELWLRQVRIDOONLQGVRIFRQWHPSRUDU\DUWVYLGHRWH[W
MHZHOOHU\SDLQWLQJVVFXOSWXUHVVRXQGLQVWDOODWLRQVDQGKDQGLFUDIW
)UHHHQWUDQFH
*5($7086,&
%HUJHQDFLW\ZLWKPXVLFRIDOOWDVWHV
%HUJHQKDVSURGXFHGPDQ\IDPRXVILJXUHVLQWKHPXVLFDOZRUOG
(GYDUG*ULHJ+DUDOG6 YHUXG2OH%XOO7KHLUKRPHVDUHRSHQIRU
JHQHUDOSXEOLFZKHUHWKHUHPXVLFDOVRFDQEHKHDUG

('9$5'*5,(*086(80752/'+$8*(1
7UROGKDXJYHLHQ13DUDGLV
7HO)D[
LQIR#WUROGKDXJHQFRPZZZWUROGKDXJHQFRP
2SHQLQJKRXUV0D\±6HSW
2FW±1RY0RQ)UL6DW6XQ
(QWUDQFHIHH$GXOW12.*URXSSHUSHUVRQ12.6WXGHQW
12.&KLOGUHQIUHH%HUJHQ&DUG12.
'HVFULSWLRQ
7KHPXVHXPFRPSULVHVWKHFRPSRVHU(GYDUG*ULHJ¶VYLOODIURP
WKHFRPSRVHU¶VKXWWKHWRPEWKHFRQFHUWKDOO³7UROGVDOHQ´
DQGDQH[KLELWLRQEXLOGLQJZLWKDVKRSDQGUHVWDXUDQW'XULQJWKH
VXPPHUFRQFHUWVDUHKHOGHYHU\6DWXUGD\DWDQGHYHU\
6XQGD\DQG:HGQHVGD\DW)UHHEXVVHUYLFHWRDOORIRXU
VXPPHUFRQFHUWV7KHEXVGHSDUWVIURPWKHWRXULVWLQIRUPDWLRQLQ
%HUJHQRQHKRXUEHIRUHWKHFRQFHUWVWDUWVDQGUHWXUQVWRWKHFLW\
FHQWUHDIWHUWKHFRQFHUW$FFHVVIRUSK\VLFDOO\GLVDEOHGSHRSOH

6,/-867‘/ 
+RPHRIFRPSRVHU+DUDOG6 YHUXG 
6LOMXVW¡OYHLHQ15nGDO
7HO)D[
HLOLI#WUROGKDXJHQFRPZZZVLOMXVWROQR
&RQWDFW0U(LOLI/¡WYHLW(GYDUG*ULHJ0XVHXP7UROGKDXJHQ
2SHQLQJKRXUV-XQH±6HSW6XQ±
(QWUDQFHIHH$GXOWV12.VWXGHQWV12.&KLOGUHQIUHH
%HUJHQ&DUG)UHH
'HVFULSWLRQ
H[WUDRUGLQDU\UHVLGHQFHVLQ1RUZD\DQGSOD\HGDQLPSRUWDQWUROHLQ
KLVPXVLFDOGHYHORSPHQW7KHKRXVHLVEXLOWRISLQHERDUGVDQG
JUDQLWHWRDKXJHVFDOHDOPRVWOLNHWKHUR\DOSDODFHVRIIRONORUH,WLV
ORFDWHGFORVHWRWKHDLUSRUWRQO\PLQXWHVE\FDURUEXVIURPWKH
FHQWUHRI%HUJHQ'LIILFXOWDFFHVVIRUSK\VLFDOO\GLVDEOHGSHRSOH

/<6‘(1086(80 
1/\VHNORVWHU%HUJHQ
7HO)D[
PDLO#O\VRHQQRZZZO\VRHQQR
www. vi si t B e rge n.com
 2SHQLQJKRXUV6HDVRQ0D\$XJ'DLO\
6XQGD\V
*URXSVERRNHGLQDGYDQFHGXULQJRURXWVLGHUHJXODU
VHDVRQRSHQLQJKRXUV
(QWUDQFHIHH0XVHXP$GXOW12.&KLOGUHQ12.2XWVLGH
UHJXODURSHQLQJKRXUV12.SHUSHUVRQ%HUJHQ&DUG)UHH
7UDQVIHUIHUU\$GXOW12.&KLOGUHQ12.%HUJHQ&DUG)UHH
'HVFULSWLRQ
(QWUDQFHIHH$GXOW12.6WXGHQW6HQLRU12.&KLOGUHQ
)UHH%HUJHQ&DUG)UHH3OHDVHFRQWDFWIRUJURXSGLVFRXQW
'HVFULSWLRQ
7KLVORYHO\WKFHQWXU\KRXVHLVLQWKHVXEXUERI/DNVHYnJNP
ZHVWRI%HUJHQFLW\FHQWUH
(UHFWHGLQWKHV'DPVJnUG&RXQWU\0DQVLRQKDVWKHRULJLQDO
LQWHULRUVDQGJDUGHQVUHFUHDWHGDVWKH\FRXOGKDYHEHHQ\HDUV
DJR$YDLODEOHIRUH[FOXVLYHUHFHSWLRQVVHHFKDSWHU
7KHEHDXWLIXODQGH[WUDRUGLQDU\YLOODRQ/\V¡HQWKH,VODQGRI/LJKW +RZWRJHWWKHUH%XVHVDQGIURP2ODY.\UUHVJWLQ
ZDVEXLOWDVDVXPPHUUHVLGHQFHIRUWKH1RUZHJLDQFRPSRVHUDQG %HUJHQFLW\FHQWUH2UE\FDURQURDG
YLROLQYLUWXRVR2OH%XOODQGKLV$PHULFDQIDPLO\2OH 

%XOO¶VFKDULVPDWLFSHUVRQDOLW\DQGPXVLFDOH[FHOOHQFHKDGDJUHDW )$172)767$9(&+85&+
LQIOXHQFHRQFRPWHPSRUDU\DUWLVWV7RGD\2OH%XOO¶VYLOODRQ/\V¡HQ )DQWRIW6WDYNLUNH 
LVDPXVHXPDQGRIIHUVJXLGHGWRXUVFRQFHUWVDQGSULYDWH )DQWRIWYHLHQ13DUDGLV
UHFHSWLRQV)HUU\ERDWIURP%XHQDSLHU/\VHNORVWHU 7HO
&RQWDFW0V0DULW0XQGKHLP
7HO
:22'(1+286(6 2SHQLQJKRXUV0D\±6HSW'DLO\±DQG±
%HUJHQWKH%LJ&LW\ZLWKVPDOOWRZQFKDUP 0D\WK&ORVHG
6PDOOZRRGHQKRXVHVSDLQWHGORYLQJO\LQEULJKWFRORXUVDUHYHU\ (QWUDQFHIHH$GXOW12.6WXGHQW12.&KLOGUHQ12.
VSHFLDOIHDWXUHRI%HUJHQ0DQ\RIWKHVHROGZRRGHQEXLOGLQJVGDWH *URXSVRYHUSHUVRQV12.%HUJHQ&DUG)UHH
EDFNWRWKHWKDQGWKFHQWXULHV 'HVFULSWLRQ
 7KHROGVWDYHFKXUFKDW)DQWRIWRULJLQDOO\EXLOWLQ)RUWXQLQ6RJQLQ
2/'%(5*(1086(80  DQGPRYHGWR)DQWRIWLQEXUQWGRZQRQWKHWKRI-XQH
*DPOH%HUJHQ%\PXVHHWL%HUJHQ )DQWRIW6WDYH&KXUFKKDVEHHQUHEXLOWMXVWDVLWZDVEHIRUH
(OVHVUR1%HUJHQ6DQGYLNHQ WKHILUH$YDLODEOHIRUZHGGLQJV
7HO)D[ *XLGHGWRXUV&RQWDFW%HUJHQ*XLGH6HUYLFHVHHFKDSWHU
JDPOHEHUJHQ#E\PXVHHWQRZZZE\PXVHHWQR +RZWRJHWWKHUH%XVIURPWKH%XV
&RQWDFW0V6¡OYL+DQVHQ VWDWLRQ%XVDQGFDUSDUNLQJQHDUWKH&KXUFKDW%LUNHOXQGVEDNNHQ
2SHQLQJKRXUV0D\±6HSW'DLO\ 3DUDGLV

(QWUDQFHIHH*XLGHGWRXU$GXOW12.6WXGHQW6HQLRU&LWL]HQ
12.&KLOGUHQ)UHH%HUJHQ&DUG)UHH +2:72*(7727+()$172)767$9(&+85&+$1'
'HVFULSWLRQ
2OG%HUJHQLVDUHFRQVWUXFWHGWRZQZLWKDSSUR[ZRRGHQKRXVHV
IURPWKHWKWKDQGWKFHQWXULHV0XVHXPDUHDZLWKDQLG\OOLF
SDUNIURPHDUO\RSHQDOO\HDU*XLGHGWRXUVHYHU\KRXUWKH
ILUVWDWWKHODVWDW2UFRQWDFW%HUJHQ*XLGH6HUYLFH
5HVWDXUDQW´*DPOH%HUJHQ7UDFWHXUVWHG´7OI
752/'+$8*(1*5,(*·6+20(21<2852:1
%\EXV)URPWKH%XV6WDWLRQWDNHDQ\EXVOHDYLQJIURPSODWIRUP
GHSDUWLQJHYHU\PLQXWHVIRUDPLQXWHVEXVULGHWRWKH
6WDYH&KXUFKJHWRIIDW)DQWRIWEXVVWRS7RJRRQWR7UROGKDXJHQ
(GYDUG*ULHJ¶VKRPHDERXWDPLQXWHVEXVULGHJHWRIIDW
+RSVEURHQ
JEWU#RQOLQHQRZZZWUDFWHXUVWHGHWJDPOHEHUJHQQR$YDLODEOHIRU
UHFHSWLRQV0D[SHUVRQV
 URDGWXUQOHIWVLJQSRVWHG)DQWRIW6WXGHQWE\)RUIXUWKHULQIRUPDWLRQ
$/9‘(10$125
$OY¡HQ+RYHGE\JQLQJ%\PXVHHWL%HUJHQ
$OY¡YHLHQ1*RGYLN
7HO)D[
DOYRHQKRYHGE\JQLQJ#E\PXVHHWQRZZZE\PXVHHWQR
&RQWDFW$QQH%ULW9LKRYGH
2SHQLQJKRXUV0D\±6HSW6XQ
*URXSVRQUHTXHVWDOO\HDU
(QWUDQFHIHH$GXOW12.6WXGHQW6HQLRU&LWL]HQ
12.&KLOGUHQIUHH%HUJHQ&DUG)UHH
'HVFULSWLRQ
$OY¡HQ&RXQWU\0DQVLRQLVWKHQXFOHXVRIWKHLG\OOLFROGLQGXVWULDO
YLOODJHRI$OY¡HQVLWXDWHGNPZHVWRIWKHFLW\FHQWUH%XLOGLQJ
GDWHVIURPDQGFRQWDLQVDFROOHFWLRQRIIXUQLWXUHVLOYHU
SRUFHODLQDQGWH[WLOHVDQGLVVXUURXQGHGE\DFKDUPLQJJDUGHQDQG
SDUN*XLGHGWRXUVHYHU\KRXU&DIpDYDLODEOHIRUH[FOXVLYHSULYDWH
%\FDU)ROORZ5RDG(6RXWKIRUNPWKHQRXWRIWRZQIRU
DERXWPLOHV$WWKHVHFRQGSHGHVWULDQEULGJHFURVVLQJWKHPDLQ
 RUKHOSFRQWDFW%HUJHQ7RXULVW,QIRUPDWLRQ7HO
(1-2<0(17²%(5*(1
6XUURXQGHGRQWKUHHVLGHVE\LWVVHYHQPRXQWDLQV%HUJHQLVD
QDWXUDODPSKLWKHDWUHLGHDOIRUHQMR\LQJWKHEHDXWLHVRIQDWXUH

),6+0$5.(7
2SHQLQJKRXUV
)URP-XQH±$XJXVW'DLO\
6HSWHPEHU±0D\0RQGD\±6DWXUGD\
(QWUDQFHIHH1RHQWUDQFHIHH
'HVFULSWLRQ
%HUJHQ0DUNHWKDVEHHQDPDUNHWSODFHIRUPRUHWKDQ\HDUV
:LWKPRUHWKDQVWDOOKROGHUVZHDUHRQHRI1RUZD\¶VPRVW
H[FLWLQJRSHQDLUPDUNHWV7KHPDUNHWDOVRNQRZQDV³7KH)LVK
0DUNHW´QRWRQO\RIIHUVHYHU\WKLQJZLWKLQILVKEXW\RXFDQDOVRILQGD
OXQFKHRQVDQGGLQQHUVXSWRSHUVRQVRUUHFHSWLRQV$OO\HDU ZLGHVHOHFWLRQRIIUXLWYHJHWDEOHVIORZHUV1RUZHJLDQNQLWZHDU
6HHFKDSWHU+RZWRJHWWKHUH%XVURDG KDQGLFUDIWVDQGVRXYHQLUV/HW\RXUVHOIEHFKDUPHGE\WKH
GLUHFWLRQ6RWUD

DWPRVSKHUH



'$06*c5'&RXQWU\0DQVLRQ  %(5*(1$48$5,80 
'DPVJnUG+RYHGJnUG%\PXVHHWL%HUJHQ $NYDULHWL%HUJHQ 'LVF2FWDSU
$OOpHQ1/DNVHYnJ 1RUGQHVEDNNHQ1%HUJHQ )UHH$SU2FW
7HO 3RVWDODGGUHVV32%R[1%HUJHQ
)D[ 7HO)D[
'DPVJDUGKRYHGJDUG#E\PXVHHWQRZZZE\PXVHHWQR SRVW#DNYDULHWQRZZZDNYDULHWQR
&RQWDFW0V$VWULG0DWODQG &RQWDFW0V,UHQH1\JnUG$OYKHLP
2SHQLQJKRXUV0D\±6HSW0RQ6XQ±/DVWWRXU 2SHQLQJKRXUV0D\$XJ'DLO\±
DW*URXSVRQUHTXHVWDOO\HDU )HHGLQJDWDQG
6HSW$SU'DLO\±

w w w.vis itBe rge n. com B E R G E N P R O D U C T M A N UA L 2 0 0 8 / 2009 13

 )HHGLQJWLPHDQG
(QWUDQFHIHH
6XPPHU$GXOW12.&KLOGUHQ12.
:LQWHU$GXOW12.FKLOGUHQ
*URXSVVXPPHU$GXOW12.&KLOGUHQ12.
*URXSVZLQWHU$GXOW12.FKLOGUHQ
%HUJHQ&DUG0D\6HSW$GXOW12.&KLOGUHQ12.2FW$SU
)UHH
'HVFULSWLRQ
2QHRIWKHILQHVWDQGPRVWH[WHQVLYHFROOHFWLRQVRIPDULQHIDXQDLQ
(XURSH1DWXUDOVHDZDWHUFUHDWHVDQDXWKHQWLFHQYLURQPHQWLQD
PD]HRIGLIIHUHQWORFDOXQGHUZDWHUKDELWDWVDQGDQXPEHURISRROV
DQGIUHVKZDWHUDTXDULXPVFRQWDLQDTXDWLFRUJDQLVPVIURPDOOSDUWV
RIWKHZRUOG/RYHGE\1RUZHJLDQVVLQFH&KDQJLQJH[KLELWRQV
DQGORWVRIDFWLYLWLHV5HVWDXUDQWJXLGHGWRXUVUHFHSWLRQVDQG
FRQIHUHQFHIDFLOLWLHV'DLO\HYHQWV$QLPDOIHHGLQJDQGWUDLQLQJRI
FRPPRQ1RUZHJLDQVHDOV6SHFWDFXODUILOPVKRZLQJVLQ'DQGLQ
GHJUHHV$FFHVVIRUSK\VLFDOO\GLVDEOHGSHUVRQV

)/‘,%$1(1)81,&8/$5
9HWUOLGVDOP1%HUJHQ
7HO)D[
LQIR#IORLEDQHQQRZZZIORLEDQHQQR
&RQWDFW0U7URQG$PODQG0UV(Y\)LQQH
7HO)D[
EHUJHQVVMRIDUWVPXVHXP#EVMXLEQRZZZEVMXLEQR
&RQWDFW0UV(OL6DPXHOVHQ
2SHQLQJKRXUV-DQ$SU0RQ)UL6XQ
6DW&ORVHG)URP0D\RSHQGDLO\DOO\HDU
(QWUDQFHIHH$GXOWV12.&KLOGUHQVWXGHQWVIUHH
%HUJHQ&DUG)UHH
'HVFULSWLRQ
%HUJHQ0DULWLPH0XVHXPLVVLWXDWHGDWWKH1\JnUGVK¡\GHQLQWKH
PLGGOHRIWKHFDPSXVRIWKH8QLYHUVLW\RI%HUJHQ7KHPXVHXP
SUHVHQWVWKHKLVWRU\RIVKLSSLQJLWVGHYHORSPHQWDQGLPSRUWDQFHWR
%HUJHQDQG1RUZD\LQWKHSDVWDQGWRGD\7KHH[KLELWLRQVRIIHUD
YDVWFROOHFWLRQRIVKLSPRGHOVLQFOXGLQJ9LNLQJVKLSVSDLQWLQJV
PDULQHDUFKDHRORJLFDOILQGLQJVDQGYDULRXVLWHPVUHODWHGWR
VHDPDQVKLSDQGOLIHRQERDUG)LOPOLEUDU\SKRWRDUFKLYHVKLS
UHJLVWHU$FFHVVIRUSK\VLFDOO\GLVDEOHGSHRSOH
27+(5$775$&7,216
 %(5*(1086(808QLYHUVLW\RI%HUJHQ
+DDNRQ6KHWHOLJVSODVV1%HUJHQ
7HO
)D[
SRVW#EPXLEQRZZZEHUJHQPXVHXPXLEQR
2SHQLQJKRXUV0RQ7KX±0D\$XJWLOO %HUJHQ&DUGKROGHUV)UHH
)UL0D\$XJ 
6DW0D\$XJ &8/785$/+,6725<&2//(&7,216 
6XQ0D\$XJ 7HO
(QWUDQFHIHH5HWXUQIDUH$GXOW12.&KLOGUHQ12.IURP )D[
\HDU)DPLO\12.2QHZD\KDOISULFH%HUJHQ&DUG)UHH &RQWDFW0U0RUWHQ6WHIIHQVHQ
3ULFHVPLJKWEHVXEMHFWWRSULFHLQFUHDVHLQ 2SHQLQJKRXUV-XQH$XJ7XH)UL
3ULFHVIRUJURXSVGLVFRXQWZKHQXVLQJYRXFKHUIRUJURXSV 6DW6XQ6HSW0D\7XH)UL6DW
'HVFULSWLRQ 6XQ
$PLQXWHULGHWRWKHWRSRI0RXQW)O¡\HQPDVO5XQV
HYHU\PLQXWHVRUHYHU\PLQXWHVZKHQPDQ\SDVVHQJHUV$
PDJQLILFHQWYLHZRI%HUJHQDQGWKHVXEXUEV,GHDOIRUPRXQWDLQ
ZDONV6RXYHQLUVKRSRSHQDOO\HDU$FFHVVIRUSK\VLFDOO\GLVDEOHG
SHRSOH
)RUJXLGHGWRXUVSOHDVHFRQWDFW%HUJHQ*XLGH6HUYLFHVHHFKDSWHU
5HVWDXUDQW&DIHWHULDRSHQGXULQJWKHVXPPHUPRQWKVDQG
ZHHNHQGV)URPWLOOSHUVRQV
VVL[\HDUVLQ%HUJHQZLWKWKH1RUZHJLDQWKHDWUH
)O¡LHQ)RONHUHVWDXUDQW0U(ULF6DXGDQRU0UV7RYH%7¡QMXP
7HO)D[ERRNLQJ#EHOOHYXHQR
&DQDOVRKRVWUHFHSWLRQVDQGEDQTXHWV
 
%(5*(1&$%/(&$58/5,.(1
8OULNHQ1%HUJHQ
7HO)D[
EHUJHQ#XOULNHQFRPZZZXOULNHQFRP
&RQWDFW0U+XWFKLQVRQ
2SHQLQJKRXUV-XQH$XJ'DLO\±$SU0D\
6HSW2FW'DLO\1RY0DU6DW6XQLI
JRRGZHDWKHU
(QWUDQFHIHH%HUJHQLQD1XWVKHOOVLJKWVHHLQJWRXUEXVDQGFDEOH
(QWUDQFHIHH$GXOW12.6HQLRU&LWL]HQ12.
6WXGHQWDQG&KLOGUHQ)UHH%HUJHQ&DUG)UHH
'HVFULSWLRQ
&RYHULQJFXOWXUDOEDFNJURXQGDUWKLVWRU\DUFKDHRORJ\DQG
DQWKURSRORJ\([KLELWLRQVDQG'LVSOD\V9LNLQJ7LPHV1RUZHJLDQ
FKXUFKDUWODUJHVWFROOHFWLRQLQWKHFRXQWU\5XVVLDQLFRQV5RVHV
DQG/HJHQGVLQ1RUZHJLDQ)RON$UW,EVHQLQ%HUJHQ+HQULN
,EVHQ
,QGLDQV,QXLW$OHXW/LIH(YHUODVWLQJ(J\SWLDQ0XPPLHV*XLGHG
WRXUVRQUHTXHVWRUFRQWDFW%HUJHQ*XLGH6HUYLFHVHHFKDSWHU
1RUHVWDXUDQWVEXWPLJKWDUUDQJHUHFHSWLRQV6HHFKDSWHU
1$785$/+,6725<&2//(&7,216 
0XVpSODVV1%HUJHQ
7HO)D[
&RQWDFW0U0RUWHQ6WHIIHQVHQ
2SHQLQJKRXUV-XQH$XJ7XH)UL6DW6XQ
6HSW0D\7XH)UL6DW6XQ
0RQ&ORVHG
(QWUDQFHIHH$GXOW12.6HQLRU&LWL]HQ12.6WXGHQWDQG
&KLOGUHQIUHH%HUJHQ&DUGV)UHH
FDU$GXOW12.&KLOGUHQ12.&DEOH&DURQO\$GXOW12. 'HVFULSWLRQ
&KLOGUHQ12.*URXSGLVFRXQW &RYHUV*HRORJ\%RWDQ\SDOHR=RRORJ\'LVSOD\VDQG([KLELWLRQV
'HVFULSWLRQ 7KH,FH$JH1DWXUDOKLVWRU\RI+RUGDODQG$WWUDFWLYHPLQHUDO
7KH8OULNVEDQHQFDEOHFDUEULQJV\RXWRWKHWRSRI0RXQW8OULNHQ FROOHFWLRQ%RWDQLFV*UHHQ(YROXWLRQSODQWGHYHORSPHQW$
PRVOZKLFKKDV%HUJHQ
VPRVWPDJQLILFHQWYLHZRIWKH 9LUWXDO7RXURI+RUGDODQG0DQ
V(YROXWLRQ7KHZRUOG
VPDPPDOV
IMRUGVLVODQGVDQGFRDVW:HOOPDUNHGWUDLOVWKHXQVSRLOHGPRXQWDLQ 1RUZHJLDQELUGV([RWLFELUGV:KDOHH[KLELWV1RUWKHUQ(XURSH
V
ZLOGHUQHVV±JXLGHVDYDLODEOH ODUJHVWFROOHFWLRQ%RWDQLFDOJDUGHQ*UHHQKRXVH*XLGHGWRXUVRQ
7KH%HUJHQLQD1XWVKHOOVLJKWVHHLQJWRXUWDNHV\RXDORQJWKH UHTXHVWRUFRQWDFW%HUJHQ*XLGH6HUYLFHVHHFKDSWHU1R
KDUERXUDQG%U\JJHQWKURXJKWKHKLVWRULFWRZQFHQWUH5HVWDXUDQW UHVWDXUDQWVEXWPLJKWDUUDQJHUHFHSWLRQV&KDSWHU

ZLWKDEUHDWKWDNLQJYLHZRQWRS/LFHQVHG2XWGRRUWDEOHV 
+RZWRJHWWKHUH'RXEOHGHFNHUVLJKWVHHLQJEXVHYHU\PLQ %(5*(16&+22/086(80 
DFURVVIURPWKH7RXULVW,QIRUPDWLRQIURP0D\±6HSW %HUJHQ6NROHPXVHXP%\PXVHHWL%HUJHQ
'LIILFXOWDFFHVVIRUSK\VLFDOO\GLVDEOHGSHRSOH /LOOH‘YUHJDWH1%HUJHQ

%(5*(10$5,7,0(086(80  7HO)D[
VNROHPXVHHW#E\PXVHHWQRZZZE\PXVHHWQR
%HUJHQV6M¡IDUWVPXVHXP &RQWDFW0U7RUEM¡UQ$NVOHQ
+DDNRQ6KHWHOLJVSODVV32%R[1%HUJHQ
2SHQLQJKRXUV0D\±6HSW7XH6XQ

14 BE RGEN PROD UC T MANUAL 2 0 0 8 / 2 0 0 9 www. vi si t B e rge n.com

 5HVWRIWKH\HDU6XQ*URXSVRQUHTXHVWDOO\HDU *$0/(+$8*(1
(QWUDQFHIHH$GXOW12.6HQLRU&LWL]HQ12.6WXGHQWV .LQJ+DUDOG
V%HUJHQ5HVLGHQFH
&KLOGUHQ)UHH%HUJHQ&DUG)UHH *DPOHKDXJY13DUDGLV
'HVFULSWLRQ 7HO)D[
6LWXDWHGLQWKH/DWLQVFKRROE\WKHFDWKHGUDOLQ%HUJHQ7KURXJK SRVW#JDPOHKDXJHQQR
SHUPDQHQWDVZHOODVFKDQJLQJH[KLELWLRQV\RXFDQOHDUQDERXW &RQWDFW0U+HQU\-/LH
VFKRROKLVWRU\DQGHYHU\GD\OLIHLQVFKRROVIURPWKHPLGGOHDJHVXS 2SHQLQJKRXUV-XQH±$XJ±7KHUHVWRIWKH
XQWLOWKHSUHVHQW,QDGGLWLRQ\RXJHWDJOLPSVHRIWKHZRUOGDVVHHQ \HDURSHQ6DW6XQ±
IURPWKHFODVVURRPVRI\HVWHUGD\DQGWRGD\)RUJXLGHGWRXUV 3OHDVHFRQWDFW+RUGDPXVHHWIRUJXLGLQJWHO
FRQWDFW%HUJHQ*XLGH6HUYLFHVHHFKDSWHU (QWUDQFHIHH$GXOW12.&KLOGUHQ12.

'HVFULSWLRQ
9,/9,7(²%(5*(16&,(1&(&(175( .LQJ+DUDOG
VRIILFLDOUHVLGHQFHLQ%HUJHQ%XLOWDWWKHWXUQRIWKH
7KRUP¡KOHQVJDWH1%HUJHQ DISC. FHQWXU\WKLVLPSUHVVLYHKRXVHZDVWKHKRPHRIIRUPHU3ULPH
7HO)D[ 23.06-17.08.
0LQLVWHU&KULVWLDQ0LFKHOVHQ)RUJXLGHGWRXUVFRQWDFW%HUJHQ
SRVW#YLOYLWHQRZZZYLOYLWHQR THE REST OF
THE YEAR FREE *XLGH6HUYLFHVHHFKDSWHU+RZWRJHWWKHUH%XVIURPSODWIRUP
&RQWDFW0V$QQH.ROGDO
DWWKH%XVVWDWLRQ
2SHQLQJKRXUV6XPPHU-XQH±$XJ7XH)UL 
6DW±6XQ5HVWRIWKH\HDU7XH)UL6DW +25'$)2/.086(80 
6XQ +RUGDPXVHHW²%\PXVHHWL%HUJHQ
(QWUDQFHIHH +RUGQHVYHLHQ1)DQD
6XPPHU-XQH±$XJ 7HO)D[
$GXOW12.&KLOGUHQ12.)DPLO\12.*URXSV KRUGDPXVHHW#E\PXVHHWQRZZZE\PXVHHWQR
RISHUVRQVRUPRUHJHWVGLVFRXQW6WXGHQWV12. &RQWDFW0V$QQH0DULH6 WUH7YHUEHUJ
%HUJHQ&DUGGLVFRXQW 2SHQLQJKRXUV7XH)UL:HG6DW6XQ
5HVWRIWKH\HDU 
$GXOW12.&KLOGUHQ12.)DPLO\12.*URXSV
RISHUVRQVRUPRUHJHWVGLVFRXQW6WXGHQWV12.
%HUJHQ&DUGIUHH
'HVFULSWLRQ
9,/9,7(%HUJHQ6FLHQFHFHQWUHLVDQHZYLVLWRUFHQWUHIRFXVLQJRQ
VFLHQFHZKHUHREMHFWLYHLVWRSURPRWHWKHYDOXHRIVFLHQFHDQG
WHFKQRORJ\WKURXJKLQWHUDFWLYHH[SHULHQFHVDQGE\SURILOLQJHQHUJ\
ZHDWKHUDQGRFHDQ7KHVFLHQFHFHQWUHKDVDQLQWHUDFWLYHDUHD
RSHQWRSXEOLFZKHUHWKHZKROHIDPLO\FDQEHHQWHUWDLQHGZKLOH
OHDUQLQJDERXWVFLHQFHWKURXJKKDQGVRQH[SHULHQFHVDQGVKRZV
<RXFDQH[SORUHLQWHUDFWLYHH[KLELWV$VFLHQFHVKRSZLWKDQ
H[WHQVLYHUDQJHRIIDVFLQDWLQJSURGXFWVLVORFDWHGLQRXUHQWUDQFH

%8(.2536086(80
0XKUYHOYLQJHQ1%HUJHQ
7HO)D[
SRVW#EXHNRUSVPXVHXPQRZZZEXHNRUSVPXVHXPQR
2SHQLQJKRXUV6DW6XQ&ORVHGIURP
DSSUR[-XO\IRURQHPRQWK
(QWUDQFHIHH)UHH%HUJHQ&DUG)UHH
'HVFULSWLRQ
$FROOHFWLRQRISLFWXUHVDQGRWKHULWHPVVKRZLQJWKHDFWLYLWLHVRYHU
\HDUVRIWKH%XHNRUSVDNLQGRIER\V¶EULJDGHIRXQGRQO\LQ
%HUJHQDQGEHVWNQRZQIRUWKHLUGULOOZLWKFURVVERZV
 'HVFULSWLRQ
)5(6&2+$//
%HUJHQ7RXULVW,QIRUPDWLRQ&HQWUH
9nJVDOOPHQQLQJ1%HUJHQ
7HO)D[
LQIR#YLVLW%HUJHQFRPZZZYLVLW%HUJHQFRP
&RQWDFW0V,QJHU1RUPD%DOHDQ
2SHQLQJKRXUV-XQH-XO\DQG$XJ'DLO\
0D\DQG6HSW'DLO\5HVWRIWKH\HDU0RQ6DW
&ORVHGDQG'HFHPEHUDQG-DQXDU\
'HVFULSWLRQ
7KHROG%HUJHQ([FKDQJHZDVEXLOWLQDQGH[WHQGHGLQ
(QWUDQFHIHH$GXOW12.6WXGHQW6HQLRU&LWL]HQ12.
&KLOGUHQDQG%HUJHQ&DUG)UHH
'HVFULSWLRQ
)RONPXVHXPIRUDJULFXOWXUHILVKLQJDUFKDHRORJ\DUWVDQGFUDIWV
7KHH[KLELWLRQVDQGWKHFROOHFWLRQRIWDSHVWULHVPDGHE\5DJQD
%UHLYLN*HUKDUG0XQWKHDUHRSHQDOO\HDU*XLGHGWRXUV,QWKH
RSHQDLUGHSDUWPHQWGXULQJWKHVXPPHUDOVR%HUJHQ*XLGH
6HUYLFHVHHFKDSWHU&DIpZLWKFRIIHHWHDDQGKRPHEDNHG
FDNHVHWF5HFHSWLRQFDSDFLW\XSWRSHUVRQV6HHFKDSWHU
+RZWRJHWWKHUH%XVHVIURPWKH%XVVWDWLRQSODWIRUPDQG
%XVDQGWR6WHQG5RDG

/(3526<086(80 
 6W*HRUJH·V+RVSLWDO%\PXVHHWL%HUJHQ
.RQJ2VFDUVJDWH1%HUJHQ
32%R[1%HUJHQ
7HO)D[
OHSUDPXVHHW#E\PXVHHHWQRZZZE\PXVHHWQR
&RQWDFW0V*UHWH(LOHUWVHQ
2SHQLQJKRXUV0D\±$XJ'DLO\$OVR6XQGD\V
LQ6HSWHPEHU*URXSVRQUHTXHVWDOO\HDUURXQG
(QWUDQFHIHH$GXOW12.6WXGHQW12.&KLOGUHQDQG%HUJHQ
&DUG)UHH
6W*HRUJH¶V+RVSLWDOZDVXVHGIRUOHSHUVIURPWR7KH 
EXLOGLQJVDUHIURPWKHWKFHQWXU\7KH/HSURV\0XVHXPVKRZV
KRZOHSURV\ZDVDVHULRXVKHDOWKSUREOHPLQVRPH1RUZHJLDQDUHDV
GXULQJWKHWKFHQWXU\1RUZHJLDQGRFWRUVDQGLQSDUWLFXODU
$UPDXHU+DQVHQZKRJDYHKLVQDPHWRDQRWKHUWHUPIRUOHSURV\
´+DQVHQ¶VGLVHDVH´DUHZHOONQRZQIRUWKHLUVWUXJJOHDJDLQVWWKH
GLVHDVH6W*HRUJH¶V&KXUFKLVRSHQIRUWRXULVWVLQFRQQHFWLRQZLWK
WKHPXVHXP*XLGHGWRXUVDYDLODEOHRUFRQWDFW%HUJHQ*XLGH
6HUYLFHVHHFKDSWHU

/<6(./267(5021$67(5<
/\VHNORVWHUY1/\VHNORVWHU
7KHPXUDOVRQWKHZDOOVZHUHSDLQWHGE\$[HO5HYROG
DQGKDYHORQJEHHQUHFRJQL]HGDVDQDWLRQDOWUHDVXUH7KH\DUH
GLYLGHGLQWRWKUHHWKHPHV7KH
1RUWK&RXQWU\ZDOOUHSUHVHQWLQJILVKLQJQHDU/RIRWHQLQ1RUWK
1RUZD\WKH%HUJHQ:DOOVKRZLQJWKHKHDYLO\ORDGHGYHVVHOV
DUULYLQJDWWKH%HUJHQKDUERXU7KHWKLUGZDOOLVFDOOHG7KH:RUOG
:DOOVKRZLQJPDQ¶VLPSRUWDQFHLQWKHEXV\PDFKLQHDJHWKH
FXOWLYDWLRQDQGSURFHVVLQJRIWKHSURGXFWVDQGQDWXUH¶VDEXQGDQFH

w w w.vis itBe rge n. com
2SHQLQJKRXUV'DLO\±
(QWUDQFHIHH2SHQDLUDUHD)UHHHQWUDQFH
'HVFULSWLRQ
5XLQVRID&LVWHUFLDQ$EEH\EXLOWLQDVD´GDXJKWHU´PRQDVWHU\
WR)RXQWDLQV$EEH\LQ<RUNVKLUH(QJODQG3DUWO\GHPROLVKHGE\(ULN
5RVHQNUDQW]LQWKDWXVHGWKHPDWHULDOVIRUWKH5RVHQNUDQW]
WRZHU
*XLGHGWRXUVDYDLODEOHWKURXJK%M¡UQHIMRUGHQ7RXULVW%RDUG
+RZWRJHWWKHUH&DQEHUHDFKHGLQPLQXWHVE\EXVIURPWKH
%HUJHQ%XV6WDWLRQ%XV
B E R G E N P R O D U C T M A N UA L 2 0 0 8 / 2009 15
 086(802)7+(125:(*,$1.1,77,1*,1'8675<
7+(086(80&(175(,16$/+86
6DOKXVYHJHQ6DOKXV
7HO)D[
SRVW#VDOKXVQHWZZZPXVHXPVQHWWQRVDOKXV
&RQWDFW$QQ.ULVWLQ5DPVWU¡P0HWWH7KRPPDVVHQ
2SHQLQJKRXUV
-XQH$XJ7XH6XQ
6HSW0D\7XHV±)UL6XQ
VRQO\PDLQOLQHKHULWDJHUDLOZD\5DLOZD\0XVHXP
(QWUDQFHIHH$GXOW12.6WXGHQW6HQLRU&LWL]HQ
12.&KLOGUHQIUHH%HUJHQ&DUG)UHH
'HVFULSWLRQ
8QGHUZHDUVRFNVDQGZDUPVZHDWHUVZHUHWKHPDLQJRRGV
SURGXFHGDW6DOKXV7ULFRWDJHIDEULN7KHNQLWWLQJPLOOZDV
HVWDEOLVKHGLQGXULQJWKHILUVWSHULRGRILQGXVWULDOLVDWLRQLQ
1RUZD\DQGZDVWKHILUVWPRGHUQ1RUZHJLDQNQLWZHDUSODQW$VD
UHVXOWRIWKLVHVWDEOLVKPHQWDQHQWLUHFRPPXQLW\JUHZLQWKHOLWWOH
YLOODJH7RGD\6DOKXVUHVHPEOHVDQRSHQDLUPXVHXPZLWKEXLOGLQJV
IURPWKHZKROHLQGXVWULDOSHULRGIURPWKHVWRWKHV
)LOPFKDQJLQJH[KLELWLRQV$FWLYLWLHVIRUFKLOGUHQHYHU\6XQGD\
$FFHVVIRUSK\VLFDOO\GLVDEOHGSHRSOH
 $UWIURPWKHFROOHFWLRQRI+LOPDU5HNVWHQ1RUZHJLDQSRUWUDLWJDOOHU\
125:(*,$1),6+(5,(6086(800XVHXP9HVW
0XVHXP%RQWHODER1%HUJHQ
7HO)D[
2IILFH6DQGYLNVERGHQH1%HUJHQ
7HO)D[
ILVNHUL#PXVHXPYHVWQRZZZPXVHXPYHVWQR
2SHQLQJKRXUV
-XQH$XJ0RQ)UL6DW6XQ
:LQWHU0RQ)UL6XQ
(QWUDQFHIHH$GXOW12.6WXGHQW6HQLRU
12.&KLOGUHQ)UHH0XVHXP:HVW7LFNHW12.
%HUJHQ&DUG)UHH
'HVFULSWLRQ
7KHROGHVWILVKHULHVPXVHXPLQ1RUZD\HVWDEOLVKHGLQ
6LWXDWHGLQWKH)LVKHU\FHQWUHDW%RQWHODERFORVHWRWKHFUXLVH
KDUERXU6KRZVWKHQDWXUDOUHVRXUFHVDVZHOODVWKHLUPDQDJHPHQW
FRDVWDOFXOWXUHDQGVHDSURGXFWVWKHLUQDWXUDOEHJLQQLQJV
'HYHORSPHQWRIILVKLQJYHVVHOVDQGILVKLQJIRROV:KDOHDQGVHDO
KXQWLQJPDULQHELRORJ\YLGHRVOLEUDU\DQGSKRWRFROOHFWLRQ*XLGHG
WRXUVFRQWDFWJXLGHVHUYLFH&DIHWHULDRSHQ0RQ)UL
$OVRDYDLODEOHIRUUHFHSWLRQV'LIILFXOWDFFHVVIRUSK\VLFDOO\GLVDEOHG
SHUVRQV
 0LOGHYHJHQ6WRUH0LOGH1+MHOOHVWDG
267(5‘<086(80
*MHUVWDG1/RQHYnJ
7HO)D[
RVWHUPXV#RQOLQHQRZZZPXVHXPVQHWWQRRVWHUR\PXVHXP
&RQWDFW0V5DQGL$QGHUVHQ,QJHU/LVH$DVKHLP
(QWUDQFHIHH5HWXUQIDUH$GXOW12.&KLOGUHQ12.
)DPLO\12.*URXSGLVFRXQW
'HVFULSWLRQ
6WHDPWUDLQUXQQLQJRQWKHNPUDLOZD\OLQHEHWZHHQ*DUQHVDQG
0LGWWXQ7KHPXVHXPKDVDVWHDPORFRPRWLYHEXLOWLQ1RUZD\LQ
WHDNFDUULDJHVDFRPSOHWHVWDWLRQ\DUGZLWKHQJLQHVKHGDQG
WXUQWDEOHDQGLVORFDWHGDWDFRXQWU\VLGHVWDWLRQQHDU%HUJHQ7KH
VWHDPWUDLQUXQVRQDQREVROHWHSDUWRIWKH%HUJHQ9RVVUDLOZD\
DQGLV1RUZD\
DQGVRXYHQLUVKRSDW*DUQHV6WDWLRQ&DIp

5(.67(16$0/,1*(1(*$//(5<
6WDPHUEDNNHQ13DUDGLV
2IILFH6WDWVP0LFKHOVHQVY13DUDGLV
7HO)D[
HVVHOYLN#RQOLQHQRZZZUHNVWHQVDPOLQJHQHQR
&RQWDFW0U(VSHQ6HOYLN
2SHQLQJKRXUV$OO\HDU0RQ)UL6XQ
*XLGHGWRXUVRQUHTXHVW
(QWUDQFHIHH$GXOW12.6WXGHQW6HQLRU&LWL]HQ
12.&KLOGUHQIUHH%HUJHQ&DUGKROGHUV)UHH
'HVFULSWLRQ
6FXOSWXUHVE\3HU8QJ3DLQWLQJVE\$XGXQ+HWODQG6LOYHU
FROOHFWLRQ.QDJIXUQLWXUH$QWLTXH3HUVLDQFDUSHWV$OWHUQDWLQJ
H[KLELWLRQVDQGDUWZRUNIRUVDOH&RQFHUWV&RQWDFW%HUJHQ*XLGH
6HUYLFHIRUJXLGHGWRXUVVHHFKDSWHU&DQKRVWSDUWLHVXSWR
SHUVRQVRQUHTXHVW6HHFKDSWHU
+RZWRJHWWKHUH%XV±IURPWRZQFHQWUHRUWKH%XVVWDWLRQ

6$1'9,.(1&267$/&8/785(&(175(
6DQGYLNVERGHU
1%HUJHQ
7HOZZZEHUJHQN\VWODJQR
&RQWDFW0U%M¡UQ'MXSHYnJ
2SHQLQJKRXUV%\DUUDQJHPHQW
(QWUDQFHIHH)UHHHQWUDQFHRXWGRRU
'HVFULSWLRQ
6WUROODPRQJWKRQWKFHQWXU\GULHGILVKZDUHKRXVHVDQGGRZQWR
DKDUERXUSDFNHGZLWKYLQWDJHERDWV,QERDUGDQGRXWERDUG
&ROOHFWLRQLQERDUGDQGRXWERDUGPRWRUVRIDERXWGLIIHUHQW
PDNHVVKRZLQJWKHGHYHORSPHQWIURPSHWUROWRGLHVHO6KLSV
FRPPXQLFDWLRQVUDGLRWRUDGDUHWF

7+($5%25(780$1'%27$1,&$/*$5'(1
7HO)D[
SRVW#VDKXLEQRZZZXLEQRDUERUHWHW
&RQWDFW0U%M¡UQ0RH
2SHQLQJKRXUV$OO\HDURSHQDLUDUHD
(QWUDQFHIHH)UHH2SHQDLUSDUN%HUJHQ&DUG)UHH
2SHQLQJKRXUV2FW0D\7XH)UL
-XQH6HSW7XH)UL6XQ-XO\7XH)UL
6DW&ORVHG
(QWUDQFHIHH$GXOW12.&KLOGUHQ)UHH6WXGHQW6HQLRU&LWL]HQ
12.
'HVFULSWLRQ
2SHQDLUPXVHXPDQGH[KLELWVSHUWDLQLQJWRWKHIMRUGFXOWXUHLQWKH
UXUDOYLOODJHVQRUWKRI%HUJHQZLWKSDUWLFXODUHPSKDVLVRQORFDODUWV
DQGFUDIWVDQGOLJKWLQGXVWU\,QFRQQHFWLRQZLWKWKHPXVHXPLVD
KLNLQJWUDLOWKURXJKROGFXOWXUDOODQGVFDSHZLWKSUHKLVWRULF
JUDYHPRXQGVDQGYDULRXVWUDFHVRISDVWDQGSUHVHQWIDUPLQJ
DFWLYLWLHV
 XVHUV
 
*$0/(9266(%$1(167($075$,1
1*DUQHV%HUJHQ
7HO)D[
JYE#QMNQRZZZQMNQRJYE
&RQWDFW*HQHUDO0DQDJHU,YDU*XEEHUXG
2SHQLQJKRXUV6XQGD\V-XQH6HSW6XQGD\VGDLO\ 
GHSDUWXUHIURP*DUQHV GHSDUWXUHIURP0LGWWXQ
16 BE RGEN PROD UC T MANUAL 2 0 0 8 / 2 0 0 9
*XLGHGWRXUV12.SHUSHUVRQPLQFKDUJH12.
'HVFULSWLRQ
7KH$UERUHWXPZDVIRXQGHGLQDQGWKH%RWDQLFDO*DUGHQDW
0LOGHZDVHVWDEOLVKHGLQ$JUHDWQXPEHURISODQWVIURP
GLIIHUHQWSDUWVRIWKHZRUOGKDYHEHHQSODQWHGLQWKH$UERUHWXP
$WWUDFWLRQV7KH$UERUHWXPZLWK5KRGRGHQGURQV5RVH*DUGHQ
+HDWKHU*DUGHQDQGWKH%RWDQLFDO*DUGHQZLWKWKH$OSLQH*DUGHQ
DJDUGHQZLWKXVHIXODQGHGLEOHSODQWV6XPPHUIORZHUVDQGD
-DSDQHVH*DUGHQ$FDIpLVRSHQHYHU\ZHHNHQGIURP(DVWHUWRWKH
HQGRI6HSWHPEHU7KHDUHDLVKHFWDUHDQGYHU\DWWUDFWLYHIRU
RXWGRRUOLIHLQZRRG\VXUURXQGLQJV3ODFHVWRJRVZLPPLQJE\WKH
)DQDIMRUG0DQ\RIWKHURDGVDQGSDWKVDUHVXLWDEOHIRUZKHHOFKDLU







www. vi si t B e rge n.com
 $'0,66,21)((6$775$&7,216,1%(5*(1



0XVHXP $GXOWV &KLOGUHQ 6WXGHQWV 6HQLRUV )DPLO\ *URXS %HUJHQ&DUG 5HPDUN
$OY¡HQ&RXQWU\0DQVLRQ  )UHH     )UHH $
$UERUHWXPDQGERWDQLFDOJDUGHQ )UHH )UHH )UHH )UHH )UHH )UHH )UHH 
%HUJHQ$UW0XVHXP  )UHH     )UHH '
%HUJHQ$TXDULXP       IUHH -
%HUJHQ&RQWHPSRUDU\$UW&HQWUH  )UHH     )UHH 
GXULQJ%J,QW)HVWLYDO  )UHH     )UHH 
%HUJHQ0XVHXP  )UHH )UHH    )UHH ,
%HUJHQ6FKRRO0XVHXP  )UHH     )UHH 
%U\JJHQV0XVHXP  )UHH     )UHH *
%XHNRUSV0XVHXP )UHH )UHH )UHH )UHH )UHH )UHH )UHH 
%HUJHQ&DEOH&DU8OULNHQ       1RWLQFO 
LQFOVLJKWVHHLQJEXV       1RWLQFO 
'DPVJnUG0DQRU  )UHH     )UHH $
)DQWRIW6WDYH&KXUFK       )UHH .
)XQLFXODU)O¡LEDQHQUHWXUQIDUH       )UHH /
*DPOHKDXJHQ       1RWLQFO 
+DQVHDWLF0XVHXPDQG6FK¡WVWXHQH  )UHH     1RWLQFO +1
+RUGD)RON0XVHXP  )UHH     )UHH 
+DDNRQ¶V+DOO  )UHH     )UHH *
/HSURV\0XVHXP  )UHH     )UHH 
/\V¡HQ2OH%XOO¶V9LOOD       )UHH &
/\V¡HQWUDQVIHUERDW       )UHH 
0DULWLPH0XVHXP  )UHH )UHH    )UHH 
0XVHXPRI1RUZHJLDQ.QLWWLQJ,QG  )UHH     )UHH 
1RUZHJLDQ)LVKHULHV0XVHXP  )UHH     )UHH 1
2OG%HUJHQ0XVHXP  )UHH     )UHH 
2Q 2II&LW\7RXU        
5DLOZD\0XVHXP2OG/LQHWR9RVV       1RWLQFO 
5HNVWHQVDPOLQJHQH*DOOHU\  )UHH     1RWLQFO %
5RVHQNUDQW]7RZHU  )UHH     )UHH *
6LOMXVW¡OFRPSRVHU+DUDOG6 YHUXG¶V  )UHH     )UHH 
6W0DU\¶V&KXUFK  )UHH     )UHH 0
7KHWD0XVHXP       1RWLQFO 
(GYDUG*ULHJ0XVHXP7UROGKDXJHQ  )UHH      (
9,/9,7(%HUJHQ6FLHQFH&HQWUH       IUHH 2
:HVW1RUZD\0XVHXPRI'HFRUDWLYH$UW  )UHH     )UHH $
 
$ *URXSVZLWKERRNHGJXLGHGWRXUSHUSHUVRQ12.0LQLPXP12.
% *URXSVRXWVLGHUHJXODURSHQLQJKRXUVSHUSHUVRQ12.0LQLPXP12.
& *URXSVRXWVLGHUHJXODURSHQLQJKRXUVVHDVRQSHUSHUVRQ12.
' 2QHWLFNHWJLYHVDGPLWWDQFHWRDOOWKUHHDUWFROOHFWLRQV
( 2QHWLFNHWLVYDOLGIRUERWK*ULHJ¶VYLOODDQGWKHPXVHXPDW7UROGKDXJHQ
* *URXSVRIPRUHWKDQSHUVRQVJHWGLVFRXQW
+ 2IIVHDVRQ±12.2QHWLFNHWJLYHVDGPLWWDQFHWRERWKWKH+DQVHDWLF0XVHXPDQG6FK¡WVWXHQH
, 7KHWLFNHWLVYDOLGIRUERWK&XOWXUDODQG1DWXUDO+LVWRU\&ROOHFWLRQVRQWKHVDPHGD\
- %HUJHQ$TXDULXPIUHHDGPLWWDQFHZLWKWKH%HUJHQ&DUG2FWREHU±$SULORQO\'LVFRXQWGXULQJWKHVXPPHUPRQWKV
. *URXSGLVFRXQWIRUJURXSVRYHUSHUVRQVRQO\
/ *URXSVJHWUHGXFWLRQZKHQXVLQJYRXFKHUIRUJURXSV

0 (QWUDQFHIHHRQO\IURP-XQH±$XJXVW5HVWRIWKH\HDUIUHH

1 0XVHXP9HVWWLFNHWJLYHDGPLVVLRQWR1RUZHJLDQ)LVKHULHV0XVHXP+HUGODPXVHXP7KH&RDVWDO0XVHXPLQ‘\JDUGHQ7KH1RUWK6HD7UDIILF0XVHXP7KH+DQVHDWLF0XVHXPDQG
 6FK¡WVWXHQH7LFNHWSHUSHUVRQ12.
 
2 6XPPHU-XQH±$XJUHVWRIWKH\HDU*URXSVRISHUVRQVRUPRUHJHWVGLVFRXQW

 %HUJHQ7RXULVW%RDUGFDQQRWDFFHSWUHVSRQVLELOLW\IRUDQ\HUURURUVXEVHTXHQWDOWHUDWLRQ$OOSULFHVLQ12.


w w w.vis itBe rge n. com B E R G E N P R O D U C T M A N UA L 2 0 0 8 / 2009 17

 7+(%(5*(1&$5'
(;3/25(%(5*(1±7+(&,7<2)&8/785( • 'LVFRXQWRQVRPHDUWLFOHVLQWKHVKRSDWWKH7RXULVW
SUDFWLFDODQGFKHDSHUZLWKWKH%HUJHQ&DUG ,QIRUPDWLRQ
 • 'LVFRXQWRQPHDOVLQWKHIROORZLQJUHVWDXUDQWV7*,)ULGD\¶V
:LWKWKH%HUJHQ&DUG\RXFDQHQMR\IUHHEXVWUDYHOZLWKLQWKH .DIILVWRYD&DIp2SHUD5HVWDXUDQW6XPRDQG5HVWDXUDQW
FLW\OLPLWVIUHHDGPLWWDQFHWRPRVWPXVHXPVDQGDWWUDFWLRQV 6RKR.DIH.LSSHUV3LQJYLQHQDQG5HVWDXUDQW'LNNHGRNNHQ
DQGGLVFRXQWVRQDYDULHW\RIFXOWXUDODQGVLJKWVHHLQJ • GLVFRXQWRQSDUNLQJLQWKHPXOWLVWRUH\FDUSDUN
DWWUDFWLRQVSDUNLQJVRPHUHVWDXUDQWVDQGVRPHDUWLFOHV %\*DUDVMHQ

&21680(535,&(6 • RQ%HIIHQ)HUU\FURVVLQJWKHKDUERXU
 • 2Q+HUW]FDUUHQWDO
KRXUFDUG KRXUFDUG 
$GXOWV 12. 12. 21/,1(%22.,1*
&KLOGUHQ\HDUV 12.  12. )URPZZZYLVLW%HUJHQFRPZZZHXURSHDQFLW\FDUGVFRP

ZZZYLDWRUFRPDQGZZZH[SHGLDFRPFRQVXPHUVFDQRUGHUDQG
7KH%HUJHQ&DUGFDQEHSXUFKDVHGHYHU\GD\DOO\HDU SD\IRUWKH%HUJHQ&DUGEHIRUHKDQG7KH\ZLOOUHFHLYHDYRXFKHU
 DQGPXVWSLFNXSWKHFDUGLQ%HUJHQ7RXULVW,QIRUPDWLRQ
6$/(632,176,1%(5*(1
%HUJHQ7RXULVW,QIRUPDWLRQ

• 0RVWFDPSLQJVLWHVDQGVRPHKRWHOV 6$/(623325781,7,(6)25728523(5$7256
• %HUJHQ5DLOZD\6WDWLRQ ,I\RXZDQWWRVHOOWKH%HUJHQ&DUG\RXDUHZHOFRPHWRLQFOXGHLWLQ
• )MRUG5HLVHVHUYLFH([SUHVV%RDW7HUPLQDO
SULFHVZKHQSXUFKDVLQJWKH%HUJHQ&DUG$QDGGLWLRQDO
• 0RQWDQD)DPLO\ <RXWK+RVWHO

7+(%(5*(1&$5',1&/8'(67+()2//2:,1*
 2IIHULVRQO\YDOLGLIWKH7RXU2SHUDWRULQFOXGHVWKHFDUGLQD
)5((%8675$9(/
• )UHHEXVWUDYHOLQFHQWUDO%HUJHQRWKHUDUHDVZLWKLQWKHFLW\
\RXUSURGXFWSDFNDJHV2SHUDWRUVJHWDFRPPLVVLRQRQ
FRQVXPHUV
GLVFRXQWPD\EHJUDQWHGIRUVL]HDEOHVDOHVYROXPHV

&RQGLWLRQV
SDFNDJHIRU),7¶V7KHSULQWRIWKHFDUGPXVWEHSXEOLVKHGLQWKH
EURFKXUHWREHGRZQORDGHGWRJHWKHUZLWKSKRWRVIURP%HUJHQDW
OLPLWVDQGWRWKHPRVWLPSRUWDQWDWWUDFWLRQVDQGPRVW ZZZYLVLW%HUJHQFRPSKRWRVHUYLFH$SURRIUHDGLQJPXVWEHVHQW
FDPSLQJVLWHV WRWKH%HUJHQ7RXULVW%RDUGIRUDSSURYDOEHIRUHSULQWLQJWKH
 EURFKXUH
)5(((175$1&( 
• 7RPRVWRIWKHPXVHXPVDVZHOODV)DQWRIW6WDYH&KXUFKDQG %22.,1*
6W0DU\¶V&KXUFK 7KHFDUGVDUHWREHRUGHUHGWKURXJK%HUJHQ7RXULVW%RDUG)D[
• 7RWKH)O¡LEDQHQ)XQLFXODUWR0RXQW)O¡\HQ %HUJHQ&DUG#YLVLW%HUJHQFRP
• 7R%HUJHQ7URWWLQJ3DUN 
• 7RWKH%HUJHQ$TXDULXP2FWREHUWR$SULORQO\ '(/,9(5<
• 7R9,/9,7(±%HUJHQ6FLHQFH&HQWUH±RQO\ $VWRFNRIFDUGVZLOOEHVHQWDVRUGHUHG$FFRXQWVDUHWREHVHQWWR
 %HUJHQ7RXULVW%RDUGWKHODVWGD\RIHDFKPRQWK
',6&2817 
• GLVFRXQWRQDGPLVVLRQWRWKH%HUJHQ$TXDULXP)UHH 3$<0(17
DGPLVVLRQIURP2FWREHUWR$SULO %HUJHQ7RXULVW%RDUGZLOOLQYRLFHDWWKHHQGRIWKH\HDUDFFRUGLQJWR
• GLVFRXQWRQDGPLVVLRQWR9,/9,7(±%HUJHQ6FLHQFH WKHDFFRXQWVUHSRUWHGE\\RX3D\PHQWLVGXHGD\VIURPLQYRLFH
&HQWUH)UHHDGPLVVLRQIURP±
• GLVFRXQWRQDGPLVVLRQWR7UROGKDXJHQ
• RQ%HUJHQ*XLGHG7RXUV
• RQ%HUJHQ,QWUR6LJKWVHHLQJ
• RQWKH)MRUG&UXLVHZLWK06%UXYLN
• RQWKHVLJKWVHHLQJWUDLQ%HUJHQV([SUHVVHQ
• RQ+DUERXUWRXUZLWKWKH:KLWH/DG\RQ)MRUGWRXU

)25)857+(5,1)250$7,21
DQGSXUFKDVHRIFDUGVSOHDVHFRQWDFW
%HUJHQ7RXULVW%RDUG7HO
)D[%HUJHQ&DUG#YLVLW%HUJHQFRP

$6.)257+(%(5*(1&$5'+$1'%22.
/LVWRIEHQHILWVLQFOXGLQJIDFWVDQGSULFHV1RUZHJLDQDQG(QJOLVK
ZLWKWKH:KLWH/DG\ VRPH*HUPDQLQDVLQJOHHGLWLRQ2UGHUIRUPVHHFKDSWHU6HH
• RQWKHJXLGHGZDONLQJWRXURI%U\JJHQ DOVRZZZYLVLW%HUJHQFRP%HUJHQ&DUG
• RQWKH&LW\:DONV 
6XEMHFWWRFKDQJHV
• 2QFRQFHUWVZLWKWKH%HUJHQ3KLOKDUPRQLF2UFKHVWUDLQWKH 
*ULHJ+DOOLQ7UROGVDOHQDW7UROGKDXJHQDW6LOMXVW¡OWKH )RUIXUWKHULQIRUPDWLRQ
³*ULHJLQ%HUJHQ&RQFHUW 6WRU\´DQGMD]]FOXEFRQFHUWVDW ZZZYLVLW%HUJHQFRP%HUJHQ&DUG
86)E\%HUJHQ-D]]IRUXP
• 2QHQWHUWDLQPHQW%HUJHQ,QWHUQDWLRQDO)HVWLYDOWKHDWUH
SHUIRUPDQFHVVWDJHGE\´'HQ1DWLRQDOH6FHQH´WKHDWUHDQG
GDQFHSHUIRUPDQFHVLQ7HDWHUJDUDVMHQE\%HUJHQ,QWHUQDWLRQDO
7KHDWUH%,7IRONORUHSURJUDPPHDW%U\JJHQV0XVHXPZLWK
%HUJHQ)RONORUHDQGDGXOWFLQHPDWLFNHWVDW%HUJHQ&LQHPDV
QRW6XQGD\V

18 BE RGEN PROD UC T MANUAL 2 0 0 8 / 2 0 0 9 www. vi si t B e rge n.com

 6,*+76((,1* )-25'72856
%HUJHQLVNQRZQDURXQGWKHZRUOGIRULVLWVFKDUPDQGDWPRVSKHUH,WPXVWEHH[SHULHQFHG%HUJHQLVZRUWKH[SORULQJ-XVWWREURZVHDURXQGWKH
ROGVWUHHWVDQGDOOH\ZD\VLVDQH[SHULHQFH%HUJHQLVVXUURXQGHGE\RQHRIWKHZRUOG¶VPRVWVSHFWDFXODUWRXULVWDWWUDFWLRQV±WKH1RUZHJLDQ)MRUGV
ZKLFKKDYHQRZEHHQLQFOXGHGRQ81(6&2V:RUOG+HULWDJH/LVW7KH*HLUDQJHUIMRUGDQGWKH1 U¡\IMRUG%HUJHQRSHQVWKHGRRUWRDYLUWXDO
NLQJGRPRIIMRUGV,WLVRQHRIWKHUHDVRQVZK\%HUJHQLVRQHRI(XURSH
VPRVWYLVLWHGFUXLVHVKLSKDUERXUV


&,7<6,*+76((,1*,1%(5*(1 &RQWDFW0UV+HOHQH0-RKDQVHQ
)XUWKHULQIRUPDWLRQ7LFNHWVWREHERXJKWDW%HUJHQ7RXULVW
+$/)'$<72856 ,QIRUPDWLRQRUGLUHFWO\DWWKHEXV
 
%())(1 &,7<:$/.6 
%HUJHQ(OHNWULVNH) UJHVHOVNDS%HIIHQLVWKHVKXWWOH %HUJHQLVPRUHWKDQWKH+DQVHDWLF:KDUIDQGWKH)LVK
IHUU\JRLQJIURP%U\JJHQWKH:KDUIWRWKHRWKHUVLGHRI 0DUNHW-RLQXVDQGH[SORUHFKDUPLQJVWUHHWVDQGQDUURZ
WKHKDUERXU7KLVLVDPRUHWKDQ\HDUVROGWUDGLWLRQVLQFH PHGLHYDOSDVVDJHV7KHJXLGHGFLW\ZDONDUUDQJHGE\%HUJHQ
EULQJLQJWKHEXV\%HUJHQHUVWRDQGIURPWKHLUGHVWLQDWLRQV *XLGH6HUYLFHLVSULPDULO\LQWHQGHGDVDQRIIHUIRULQGLYLGXDO
RQHDFKVLGHRIWKHKDUERXU WUDYHOOHUV7RH[SHULHQFH%HUJHQE\IRRWDWDOHLVXUHO\VSHHG
'XUDWLRQPLQXWHV$OO\HDU&ORVHGRQZHHNHQGV JLYHV\RXDQHQWLUHO\QHZLPSUHVVLRQRIWKHWRZQ
DQGKROLGD\V *XLGHODQJDJH1RUZHJLDQDQG(QJOLVK
)RUIXUWKHULQIRUPDWLRQ 'XUDWLRQ±KRXUV
7HO -XQH$XJXVW'DLO\
 6WDUWLQJSRLQW7RXULVW,QIRUPDWLRQ&HQWUH
%(5*(1&$%/(&$58/5,.(1 *URXSVDUHZHOFRPHWRERRNDQ\ODQJXDJHDWDQ\GD\RIWKH\HDU
7KLVVSHFWDFXODUURXQGWULSWDNHV\RXIURPWKHKDUERXUWKURXJKWKH 3ULFH12.IRUDGXOWV12.IRUFKLOGUHQFKLOGUHQXSWR
KLVWRULFWRZQFHQWUHDQGXSWR%HUJHQ¶VILQHVWSDQRUDPD*XLGLQJ \HDUVIUHH%HUJHQ&DUG12.$GXOWV&KLOGUHQ)UHH
LQODQJXDJHV )RUIXUWKHULQIRUPDWLRQ
'HSDUWXUHHYHU\KRXUPHWHUVIURPWKH7RXULVW,QIRUPDWLRQ 7LFNHWVWREHERXJKWDWWKH7RXULVW,QIRUPDWLRQ&HQWUHRUGLUHFWO\
&HQWUHDQG)LVK0DUNHW IURPWKHJXLGH&DVKRQO\
-XQH-XO\$XJXVW'DLO\ 2SHUDWLQJFRPSDQ\%HUJHQ*XLGH6HUYLFH
0D\DQG6HSW'DLO\ 7HO)D[
3ULFH5RXQGWULS$GXOW12.&KLOGUHQ12.),7SULFH
&DEOHFDURQO\$GXOW12.&KLOGUHQ12.
7LFNHWVWREHERXJKWDWWKH7RXULVW,QIRUPDWLRQRUGLUHFWO\RQWKH
EXV2SHUDWLQJFRPSDQ\8OULNVEDQHQ
)RUIXUWKHULQIRUPDWLRQ
7HO
&RQWDFW0U$QWKRQ\+XWFKLQVRQSRVW#XOULNHQQR
ZZZXOULNHQQR
&RQWDFW0UV$QQH/LHQ
LQIR#EHUJHQJXLGHVHUYLFHQRZZZEHUJHQJXLGHVHUYLFHQR
*8,'('728562)%5<**(1%<)227 
:DQGHULQJWKURXJK%HUJHQ¶VKLVWRULFSDVWRQ%U\JJHQ±WKH
DQFLHQW+DQVHDWLF:KDUI7KHWRXUWDNHV\RXWKURXJK
%U\JJHQ¶V\HDUVRIKLVWRU\LQFOXGLQJDYLVLWWR%U\JJHQV
0XVHXPDQGWKH+DQVHDWLF0XVHXP
 -XQH±$XJ'DLO\*HUPDQDQG(QJOLVK
%(5*(1+,*+/,*+76%<%86 1RUZHJLDQ
-RLQXVIRUDZRQGHUIXOULGHWKURXJKKLVWRULFDO%HUJHQ 'XUDWLRQKRXUV
7DSHGFRPPHQWDU\LQODQJDJHV'DLO\GHSDUWXUHIURPWKH7RXULVW 'HSDUWXUHIURP0HHWLQJ3RLQW%U\JJHQ%U\JJHQV0XVHXP
LQIRUPDWLRQDWDQG 3ULFH12.&KLOGUHQXQGHU\HDUVIUHH),7SULFH
'XUDWLRQ$SSUR[LPDWHO\KRXUV0D\WK±$XJXVWWK )RUIXUWKHULQIRUPDWLRQ
3ULFH$GXOWV12.RQHFKLOGIUHHZLWKWZRSD\LQJDGXOWV 7LFNHWVWREHERXJKWDW0HHWLQJ3RLQW%U\JJHQWKHWLFNHWVDOORZ
7RXURSHUDWRUVFRPPZKHQERRNLQJGLUHFWO\ZLWK7LGH UHQHZHGYLVLWVWR%U\JJHQ0XVHXPWKH+DQVHDWLF0XVHXPDQG
5HLVHU$6 6FK¡WVWXHQHRQWKHVDPHGD\
&RPSDQ\7LGH5HLVHU$632%R[1%HUJHQ 2SHUDWLQJFRPSDQ\%U\JJHQV0XVHXP7HO
7HO)D[ DGYDQFHERRNLQJIRUJURXSV
WXU#WLGHQRZZZWLGHQR &RQWDFW0V(OL5¡GVHWKEU\JJHQVPXVHXP#E\PXVHHWQR

&RQWDFW0UV+HOHQH0-RKDQVHQ
)XUWKHULQIRUPDWLRQ 21 2))&,7<7285
7LFNHWVWREHERXJKWDW%HUJHQ7RXULVW,QIRUPDWLRQRUGLUHFWO\DWWKH 6LJKWVHHLQJWULSWKDWJLYHV\RXRSSRUWXQLW\WRYLVLWVRPHRI
EXV %HUJHQVEHVWNQRZQDWWUDFWLRQV-XPSRQ RIIDORQJWKH
URXWHWLFNHWYDOLGIRUKRXUV

&RPSDQ\
%(5*(1*8,'('72856  7XULVWEXVV%HUJHQ$69nJVDOOPHQQLQJHQ
([WHQVLYHWRXURIWKHFHQWUDOSDUWVRI%HUJHQLQFOXGLQJD 1%HUJHQ
YLVLWWR7UROGKDXJHQDQG)DQWRIW6WDYHFKXUFK'HSDUWXUH SRVW#WXULVWEXVVQRZZZWXULVWEXVVQR
GDLO\DWIURP%HUJHQ7RXULVW,QIRUPDWLRQ&HQWUH*XLGLQJLQ 'XUDWLRQKRXUV0D\±6HS
WKUHHODQJXDJHV$SULOWK6HSWHEHUWKH[FHSWIRU0D\WK 3ULFH$GXOWV12.&KLOGUHQ12.),7SULFH
'XUDWLRQKRXUV )DPLO\12.
3ULFH$GXOWV12.&KLOGUHQ12.RQHFKLOGIUHHZLWKWZR &RQWDFW0U,QJMDOG+DXJH0UV(OOHQ6ROWYHGW
SD\LQJDGXOWV7RXURSHUDWRUVFRPPZKHQERRNLQJGLUHFWO\ )XUWKHULQIRUPDWLRQ
ZLWK7LGH5HLVHU$6 7LFNHWVWREHSXUFKDVHGDWWKH7RXULVWLQIRUPDWLRQDQGRQERDUGWKH
&RPSDQ\ FRDFKHV
7LGH5HLVHU$632%R[±1%HUJHQ
7HO)D[
WXU#WLGHQRZZZWLGHQR

w w w.vis itBe rge n. com B E R G E N P R O D U C T M A N UA L 2 0 0 8 / 2009 19

 6,*+76((,1*%(5*(16(;35(66(1  06%589,.72/<6‘(1
*XLGHGWRXUZLWKWKHVLJKWVHHLQJWUDLQ%HUJHQV([SUHVVHQ´7KH )URP-XO\VWWR$XJXVWWKWKHYHWHUDQERDW06%UXYLNVDLOV
WRXUWDNHVXVWKURXJKWKHFHQWUDOVWUHHWVRI%HUJHQSDVWWKH)LVK IURP%HUJHQWR/\V¡HQWKHKRPHRI2OH%XOORQDGDLO\EDVLV
0DUNHWDORQJWKHFRORXUIXOKDUERXUDUHD³%U\JJHQ´ZLWKLWV 'XUDWLRQKRXUV
ZRRGHQEXLOGLQJVIURPFHQWXU\¶VEDFNDQGSDVVLQJFOXVWHUVRI -XO\$XJ
FRV\ZRRGHQKRXVHVVRFKDUDFWHULVWLFRI%HUJHQ'ULYHXSD 'HSDUWXUHIURP'UHJJHNDLHQE\WKH5DGLVVRQ6$65R\DO+RWHO
VHFWLRQRI0RXQW)O¡\HQWRHQMR\DSDQRUDPLFYLHZRI%HUJHQWKH 3ULFH$GXOWV12.&KLOGUHQ12.)DPLO\12.
FKDUPLQJFLW\EHWZHHQWKHVHYHQPRXQWDLQV7DSHGJXLGLQJLQ )RUIXUWKHULQIRUPDWLRQ
(QJOLVK*HUPDQ)UHQFK,WDOLDQ6SDQLVK3RUWXJXHVH'XWFK 7LFNHWVWREHERXJKWDWWKH7RXULVW,QIRUPDWLRQ&HQWUHRURQERDUG
-DSDQHVH5XVVLDQ+HEUHZ.RUHDQDQG1RUZHJLDQ 2SHUDWLQJFRPSDQ\,QGUH1RUGKRUGDODQG'DPSEnWODJ
'XUDWLRQPLQ 7HO)D[
0D\±0D\'DLO\HYHU\KRXU &RQWDFW+nNRQ5RVND
-XQH±-XQH$XJ±$XJ'DLO\HYHU\KRXU LQGO#RQOLQHQRZZZPVEUXYLNQR

-XQH±$XJ'DLO\HYHU\KDOIKRXUDQGDW
DQG )8//'$<72856
6HSW±6HSW'DLO\±HYHU\KRXU 
'HSDUWXUHIURP%U\JJHQYLVjYLVWKH+DQVHDWLF0XVHXP 125:$<,1$1876+(//Š
3ULFH$GXOWV12.&KLOGUHQ12.)DPLO\12. ²127285,1125:$<
$GXOWV&KLOGUHQ 2UJDQL]HGGD\WULSWKURXJKEHDXWLIXODQGFKDQJLQJVFHQHU\)MRUGV
)XUWKHULQIRUPDWLRQ DQGPRXQWDLQVZDWHUIDOOVOXVKFRXQWU\VLGH)URP%HUJHQ%E\
7LFNHWVWREHERXJKWDW%HUJHQ7RXULVW,QIRUPDWLRQRURQWKHWUDLQ WUDLQSDVVLQJ9RVV9WR0\UGDO0)URP0\UGDOE\WKH)OnP
2SHUDWLQJFRPSDQ\´%HUJHQV([SUHVVHQ´
7HO)D[
SRVW#%HUJHQVH[SUHVVHQQRZZZ%HUJHQVH[SUHVVHQQR
&RQWDFW0U.MHOO6HOOHYROG

5DLOZD\GRZQWR)OnP))URP)OnPE\ERDWWR*XGYDQJHQ*
)URP*XGYDQJHQE\EXVWR9RVVUHWXUQWR%HUJHQE\WUDLQ
2SWLRQDOGLUHFWLRQRIWUDYHO
'XUDWLRQGD\V
3OHDVHFKHFNWLPHWDEOHDWZZZIMRUGWRXUVFRP
:LQWHU6SULQJ
)-25'6,*+76((,1* $OWGDLO\'HS%\WUDLQDW%HUJHQ9RVV*XGYDQJHQ
+ROLGD\YLVLWRUVKDYHWKHLGHDOFRPELQDWLRQRI)MRUG1RUZD\¶V )OnP0\UGDO%HUJHQUHWXUQHQGRIWRXUDWDSSUR[
VWXQQLQJVFHQHU\DQG%HUJHQ¶VSXOVDWLQJFLW\OLIH9LVLWRUVERWK $OWGDLO\'HS%\WUDLQDW%HUJHQ9RVV*XGYDQJHQ
),7VDQGJURXSVPD\FKRRVHIURPDJUHDWYDULHW\RIVLJKWVHHLQJ )OnP0\UGDO%HUJHQUHWXUQHQGRIWRXUDW
WRXUVH[FXUVLRQVDQGGD\WULSVWRWKHIMRUGVRI:HVWHUQ1RUZD\ 6XPPHU
 $OWGDLO\'HS%\WUDLQDW%HUJHQ9RVV*XGYDQJHQ
+$/)'$<72856 )OnP0\UGDO%HUJHQUHWXUQHQGRIWRXUDWDSSUR[
 $OWGDLO\H[6DWIURP'HS%\WUDLQDW
%HUJHQ0\UGDO)OnP*XGYDQJHQ9RVV%HUJHQUHWXUQDW
)-25'7285:,7+06:+,7(/$'<
$OWGDLO\'HS%\WUDLQDWDSSUR[%HUJHQ0\UGDO)OnP
7KHEHVWZD\WRVHHWKHIDPRXVZHVWFRDVW1RUZHJLDQ
*XGYDQJHQ9RVV%HUJHQUHWXUQHQGRIWRXUDW
VFHQHU\ZLWKLWVVWHHSPRXQWDLQVWRZHULQJFOLIIVDQGQDUURZ
²
IMRUGV5HIUHVKPHQWVFDQEHERXJKWRQERDUG$OOWRXUVZLWKJXLGH
$OWGDLO\H[6DW6XQ'HS%\WUDLQDW%HUJHQ0\UGDO
'XUDWLRQKRXUV
)OnP*XGYDQJHQ9RVV%HUJHQUHWXUQHQGRIWRXUDWDSSUR[
0D\±6HSW'DLO\

6HSW±6HSW7XH7KX6DWDQG6XQ
$XWXPQ:LQWHU
-XO\±$XJ'DLO\
$OWGDLO\'HS%\WUDLQDWDSSUR[%HUJHQ9RVV
'HSDUWXUHIURPWKH%HUJHQ)LVK0DUNHW
*XGYDQJHQ)OnP0\UGDO%HUJHQUHWXUQHQGRIWRXUDW
3ULFH$GXOWV12.&KLOGUHQ12.),7SULFH
$OWGDLO\'HS%\WUDLQDWDSSUR[9RVV*XGYDQJHQ
)RUIXUWKHULQIRUPDWLRQ
)OnP0\UGDO%HUJHQUHWXUQHQGRIWRXUDW
7LFNHWVWREHERXJKWDWWKH7RXULVW,QIRUPDWLRQ&HQWUHRUDWWKH
3RVVLEOHWRWDNHRWKHU1RUZD\LQDQXWVKHOOŠRSWLRQVDVRQHZD\
SLHU2SHUDWLQJFRPSDQ\%HUJHQ)MRUG6LJKWVHHLQJ
WULSWR2VORRUURXQGWULS%HUJHQ2VOR%HUJHQ
7HO)D[
'XUDWLRQKRXUV
&RQWDFW0U$WOH6 WKUH0UV-R\FH&XUUDQ
'HSDUWXUHGDLO\H[FHSWLRQVGXULQJ&KULVWPDV1HZ<HDUIURPWKH
DWVDH#RQOLQHQRZZZEHUJHQIMRUGVLJKWVHHLQJQR
 %HUJHQ5DLOZD\6WDWLRQ
 3ULFH$GXOWV12.&KLOGUHQ12.),72Q
+$5%2857285:,7+06:+,7(/$'<
%HUJHQORRNVLWVEHVWIURPWKHVHD7KHWRXUWDNHV\RX
WKURXJK%HUJHQ¶VFKDUDFWHULVWLFKDUERXUDUHDDQGJRRG
YLHZVRI2OG%HUJHQ0XVHXPDQGWKH$TXDULXPWZRRIWKHFLW\¶V
PDLQDWWUDFWLRQV*XLGHG
'XUDWLRQKRXU
-XQH$XJ'DLO\
'HSDUWXUHIURPWKH%HUJHQ)LVK0DUNHW3ULFH$GXOWV
VRPHGHSDUWXUHV6HDWUHVHUYDWLRQLVQRWLQFO
)XUWKHULQIRUPDWLRQ
7LFNHWVWREHERXJKWDWWKH%HUJHQ7RXULVW,QIRUPDWLRQRUWKH
1RUZHJLDQ6WDWH5DLOZD\VRU)MRUG)\ONHVEDDWDQH7UDYHO
6HUYLFH3UHERRNLQJIRUJURXSV2SHUDWLQJFRPSDQ\)MRUG7RXUV
$67HO
)D[&RQWDFW0V$QQH5DQGL*MHUVWDG
DQQHUDQGLJMHUVWDG#IMRUGWRXUVQRZZZIMRUGWRXUVFRP
12.&KLOGUHQ12.),7SULFH 
)XUWKHULQIRUPDWLRQ +$5'$1*(5,1$1876+(//)250(5/<.12:1$6
7LFNHWVWREHERXJKWDW%HUJHQ7RXULVW,QIRUPDWLRQRUDWWKHSLHU
2SHUDWLQJFRPSDQ\%HUJHQ)MRUG6LJKWVHHLQJ
7HO)D[
&RQWDFW0U$WOH6 WKUH0UV-R\FH&XUUDQ
DWVDH#RQOLQHQRZZZZKLWHODG\QR
20 BE RGEN PROD UC T MANUAL 2 0 0 8 / 2 0 0 9
(;3/25(+$5'$1*(5)-25'
2QWKHURXQGWULS+DUGDQJHULQDQXWVKHOO\RXZLOOH[SHULHQFHD
MRXUQH\WKURXJKDODQGVFDSHZLWKYLHZVRIPDMHVWLFPRXQWDLQV
URDULQJZDWHUIDOOVDQGLG\OOLFIUXLWIDUPV7KLVWRXUFDQEHWDNHQLQ
HLWKHUGLUHFWLRQ
www. vi si t B e rge n.com
 'XUDWLRQGD\V 7HO±)D[
0D\±6HSW'DLO\6DWRU WXU#WLGHQRZZZWLGHQRRU9RVV7RXULVW,QIRUPDWLRQ
3OHDVHFKHFNWLPHWDEOHDWZZZIMRUGWRXUVFRP 7HO
3RVVLEOHWRWDNHRWKHU+DUGDQJHULQDQXWVKHOORSWLRQVDVRQHZD\ &RQWDFW0UV+HOHQH0-RKDQVHQ
WULSIURP%HUJHQWR2VORRUURXQGWULS2VOR%HUJHQRURQHZD\WULS 
IURP2VORLQFOXGLQJRYHUQLJKWVWD\ +(5$1'-21'$/²)URPIMRUGWRVQRZGULIWV
'HSDUWXUHIURPWKH%HUJHQ5DLOZD\6WDWLRQRUWKH%HUJHQ%XV 7LGH5HLVHU$6
7HUPLQDO 32%R[1%HUJHQ
3ULFH$GXOWV12.&KLOGUHQ12.),7SULFH 7HO±)D[
)RUIXUWKHULQIRUPDWLRQ WXU#WLGHQRZZZWLGHQR
7LFNHWVWREHERXJKWDWWKH%HUJHQ7RXULVW,QIRUPDWLRQRUWKH &RQWDFW0UV+HOHQH0-RKDQVHQ
1RUZHJLDQ6WDWH5DLOZD\V3UHERRNLQJIRUJURXSV2SHUDWLQJ 'XUDWLRQKRXUV'HSDUWXUH%HUJHQ%XVVWDWLRQUHWXUQ
FRPSDQ\)MRUG7RXUV$67HO)D[ 6DW6HDVRQ-XQ$XJ
&RQWDFW0V$QQH5DQGL*MHUVWDG 'HVFULSWLRQ
DQQHUDQGLJMHUVWDG#IMRUGWRXUVQRZZZIMRUGWRXUVFRP ,I\RXZDQWWRH[SHULHQFHDOOWKHVHDVRQVRIWKH\HDULQRQHVLQJOH
 GD\MRLQXVIRUDGD\WULSWR)ROJHIRQQD7U\VXPPHUVNLLQJLQ
+$5'$1*(5)-25'$'9(1785(²8/9,.(,')-25' EHDXWLIXOVXUURXQGLQJVRUMRLQWKH)ROJHIRQQLJODFLHUJXLGHVIRUD
([SHULHQFHWKHµTXHHQDPRQJWKH1RUZHJLDQIMRUGV¶*RE\FRDFK ZDONLQJWRXUWKURXJKWKHEOXHLFHRIWKHJODFHUWKDW\RXZLOOQHYHU
IURP%HUJHQWR1RUGKHLPVXQGDQGFRQWLQXHZLWKDFUXLVHRQWKH IRUJHW3ULFH12.SHUSHUVRQLQFOXGLQJGD\SDVVWRVNLOLIW
+DUGDQJHUIMRUG7KHEHDXWLIXOVFHQHU\DQGPDQ\SLFWXUHVTXH 7RXURSHUDWRUVFRPPLVLRQZKHQERRNLQJGLUHFWO\ZWK7LGH
YLOODJHVDORQJWKHIMRUGLVVXUHWRGHOLJKW\RX,Q(LGIMRUGZH 5HLVHU$6
UHFRPPHQGDVLJKWVHHLQJWRWKHYDOOH\RI0nE¡GDOHQRIIHULQJ 
YLHZVRIWKHVSHFWDFXODUZDWHUIDOO9¡ULQJVIRVVHQDQGDYLVLWWR 0,')-25'$'9(1785(
+DUGDQJHUYLGGD1DWXUH&HQWUH $9,//$*($1':,/'6$/021
'XUDWLRQKRXUV )MRUG
6HDVRQ0D\±6HSW'DLO\6DWXUGD\V ZZZIMRUGQR
'HSDUWXUHIURP%HUJHQ%XV6WDWLRQ1RQQHVHWHU7HUPLQDO 'HVFULSWLRQ
3ULFH$GXOWV12.&KLOGUHQXQGHU\HDUV12. 7KLVIMRUGFUXLVHLVSURRIWKDWWKHMR\RIWUDYHOOLQJOLHVLQWKHMRXUQH\
6LJKWVHHLQJQRWLQFOXGHG7RXURSHUDWRUVFRPPZKHQ
ERRNLQJGLUHFWO\IURP7LGH5HLVHU$6
)XUWKHULQIRUPDWLRQ
7LFNHWVWREHERXJKWDWRSHUDWLQJFRPSDQ\7LGH
7HO)D[
WXU#WLGHQRZZZWLGHQRRU%HUJHQ7RXULVW,QIRUPDWLRQ
7HO
&RQWDFW0UV+HOHQH0-RKDQVHQ
 7HO
+$5'$1*(5)-25'$'9(1785(²
871(.,16$59,./2)7+86
9LVLW8WQHZKHUH\RXFDQVHH8WQH+RWHO±WKHROGHVWKRWHOLQ
1RUZD\DQG+DUGDQJHU)RON0XVHXP.LQVDUYLNLVDQLFHDUHDIRU
ZDONLQJDQGDYLVLWLQWKHROG.LQVDUYLNFKXUFKLVUHFRPPHQGHG
/RIWKXVVKRZVWKHEHDXWLIXO+DUGDQJHUVFHQHU\ZLWKDPDUYHOORXV
YLHZRIWKH)ROJHIRQQDJODFLHU%HUJHQ±1RUKHLPVXQGE\FRDFK
1RUKHLPVXQG±8WQH.LQVDUYLN/RIWKXV±1RUKHLPVXQGE\ERDW
UHWXUQWR%HUJHQE\FRDFK
'XUDWLRQ±KRXUV
$IWHUSDVVLQJWKHVFHQLFLVODQGVDQGFRDVWDOODQGVFDSHQRUWKRI
%HUJHQ\RXVDLODOPRVWWKHIXOOOHQJWKRIWKH6RJQHIMRUGGUDPDWLF
2QWKHLQQHUUHDFKHVRIWKHNPORQJ6RJQHIMRUGOLHV/ UGDO
ZLWK/ UGDOV¡\UL7KLVROGYLOODJHFHQWUHLVPDJQLILFHQWO\SUHVHUYHG
7KHROGHVWZRRGHQKRXVHVGDWHEDFNWRWKHWKFHQWXU\$
VDOPRQULYHUIORZVULJKWWKURXJKWKHFHQWUHRI/ UGDOV¡\UL%HVXUH
WRYLVLWWKH1RUZHJLDQ:LOG6DOPRQ&HQWUHZLWKLWVIDVFLQDWLQJ
H[KLELWLRQVDQGZLQGRZVLQWRWKHULYHULWVHOI

´2))7+(%($7(175$&.6µ²1876+(// :$/.
7KLVJXLGHGWRXUEDVHGRQWKHFODVVLFURXQGWULSE\WUDLQERDWDQG
EXVWKURXJKWKHPRVWVFHQLFSDUWRI:HVWHUQ1RUZD\LVWKH
XOWLPDWHFRPERIMRUGH[SHULHQFH
7KHWRXUVWDUWVE\WUDLQIURP9RVVWR0\UGDODQGIXUWKHURQWR)OnP
2QWKLVOHJ\RXZLOOJHWDQRSWLRQDOZDONRINP,Q)OnPZH
HQWHUDFKDUWHUERDWWRGRDFUXLVHRQWKH$XUODQGVIMRUGDQGWKH
1 U¡\IMRUGERWKRIWKHPRQ8QHVFRCV:RUOG+HULWDJH/LVW
,QWKHVFHQLFDQGEUHDWKWDNLQJ1 U¡\IMRUG\RXZLOOJHWDQRWKHU
0D\±6HSW'HSDUWXUHE\FRDFKDWUHWXUQHQGRIWRXU RSWLRQDOZDONRUDYLVLWLQWKHFKDUPLQJIDUPLQJYLOODJHRI6W\YL
%HUJHQDW6DWXUGD\VGHSDUWXUH1RUKHLPVXQGDWUHWXUQ )URP*XGYDQJHQWR9RVVE\EXV/XQFKSDFNHWVRUSLFNQLNOXQFK
%HUJHQ6DWXUGD\VDW PD\EHRUGHUHG
'HSDUWXUHIURP%HUJHQ%XV6WDWLRQ([SUHVV%XV7HUPLQDO &RUUHVSRQGLQJWUDLQVIURP%HUJHQ
3ULFH$GXOWV12.&KLOGUHQVHQLRU12.),7SULFH &RPSDQ\
*URXSGLVFRXQWSHUVRQV +HULWDJH$GYHQWXUHV$6
)RUIXUWKHULQIRUPDWLRQ 3%19RVV
7LFNHWVWREHERXJKWDWRSHUDWLQJFRPSDQ\7LGH 7HO
7HO)D[RU%HUJHQ7RXULVW SRVW#KHULWDJHDGYHQWXUHVQR±ZZZKHULWDJHDGYHQWXUHVQR
,QIRUPDWLRQ7HO 'XUDWLRQKUVIURP9RVV
&RQWDFW0V(UQD0XIWLHUQDPXIWL#WLGHQRERRNLQJ#WLGHQR 3ULFHV2QUHTXHVW
ZZZWLGHQR &RQWDFW0UV,QJMHUG'\PEH$QGD
 )XUWKHULQIRUPDWLRQ
+$5'$1*(5)-25'$'9(1785()URP9RVV 7LFNHWVWREHSXUFKDVHGDW%HUJHQ7RXULVW,QIRUPDWLRQ9RVV
9LVLWLG\OOLFYLOODJHVLQEHDXWIXOVXUURXQGLQJVDWWKHKHDGRIWKH 7RXULVW,QIRUPDWLRQRUGLUHFWO\IURP+HULWDJH$GYHQWXUHV$6±
+DUGDQJHUIMRUG ZZZKHULWDJHDGYHQWXUHVQR
'XUDWLRQKRXUV 3UHERRNLQJIRUJURXSV
6HDVRQ0D\6HSW'HSDUWXUHIURP9RVVWUDLQVWDWLRQE\ 
FRDFKDW8OYLN(LGIMRUGE\ERDWUHWXUQWR9RVV ´2))7+(%($7(175$&.6µ²)-25' &8/785(
3ULFH$GXOWV12.&KLOGUHQXQGHU\HDUV1RN7RXU $JXLGHGWRXUZKLFKLVDSHUIHFWZD\WRH[SHULHQFHWKHKLJKOLJKWV
RSHUDWRUVFRPPZKHQERRNLQJGLUHFWO\IURP7LGH5HLVHU$6 DQGWKHYDOXHVRIWKH1 U¡\IMRUG:RUOG+HULWDJH$UHD7KHWRXU
)XUWKHULQIRUPDWLRQ VWDUWVIURP*XGYDQJHQE\DFKDUWHUERDWDQGGXULQJWKHQH[WKRXUV
7LFNHWVWREHERXJKWDWRSHUDWLQJFRPSDQ\7LGH ZHZLOOFUXLVHKLNHYLVLWDVPDOOSULYDWHIDUPPXVHXPDQGHYHQ

w w w.vis itBe rge n. com B E R G E N P R O D U C T M A N UA L 2 0 0 8 / 2009 21

 VRPHVPDOOKLGGHQWUHDVXUHVZLWKKDUGO\DQ\WRXULVWV7KHOXFN\ )MRUG)\ONHVEDDWDQH7HO)D[
RQHVZLOOHYHQEHDEOHVHHIMRUGVHDOVDQGSRUSRLVHV/XQFK 6WDUWLQJSRLQW6WUDQGNDLWHUPLQDOHQ
SDFNHWVRUSLFNQLNOXQFKPD\EHRUGHUHG&RUUHVSRQGLQJWUDLQV &RQWDFW0V+HLGL+DXJHI\ONHVEDDWDQH#IMRUGQR
IURP%HUJHQ ZZZIMRUGQRI\ONHVEDDWDQH
'XUDWLRQKUVIURP9RVV 
3ULFHV2QUHTXHVW 7+()-25'6(;7(1',1*7+(6($621
&RQWDFW0UV,QJMHUG'\PEH$QGD 32%R[1)ORU¡
)XUWKHULQIRUPDWLRQ 7HO)D[
7LFNHWVWREHSXUFKDVHGDW%HUJHQ7RXULVW,QIRUPDWLRQ9RVV SRVW#WKHIMRUGVQRZZZWKHIMRUGVQR
7RXULVW,QIRUPDWLRQRUGLUHFWO\IURP+HULWDJH$GYHQWXUHV$6± 'XUDWLRQGD\
ZZZKHULWDJHDGYHQWXUHVQR 'HVFULSWLRQ
3UHERRNLQJIRUJURXSV 7KH6RJQHIMRUGLVWKHOHDGLQJIMRUGFUXLVHGHVWLQDWLRQLQ
 6FDQGLQDYLDDQGFRQWLQXRXVO\GHYHORSLQJWKHVHUYLFHWRSURYLGH
871(+(5$1'2QWZRZKHHOV WUDYHOOHUVZLWKWKHEHVWSRVVLEOHKROLGD\H[SHULHQFH2Q0D\
7LGH5HLVHU$6 ERWKWKHHDUO\VHDVRQDQGVFKHGXOHVIRUWKHERDWVDQG
32%R[1%HUJHQ IHUULHVRSHUDWLQJRQWKH6RJQHIMRUGZHUHH[SDQGHG1RZWKH
7HO±)D[ IROORZLQJURXWHVKDYHEHHQH[WHQGHGERWKDWWKHHDUO\DQGODWHSDUW
WXU#WLGHQRZZZWLGHQR RIWKHVHDVRQDQGUXQIURP0D\WR6HSWHPEHU
&RQWDFW0UV+HOHQH0-RKDQVHQ ‡([SUHVVERDW%HUJHQ)OnP%HUJHQ
'XUDWLRQKRXUV'HSDUWXUHIURP%HUJHQUHWXUQ ‡)HUU\*XGYDQJHQ.DXSDQJHU/ UGDO
6DW6HDVRQ0D\6HSW
'HVFULSWLRQ
7KHH[SHULHQFHLQWHQVLILHVIURPWKHKHDWRIDELF\FOHDQGZHKDYH
VHWXSDEHDXWLIXOF\FOLQJURXWHDORQJWKH+DUGDQJHU)MRUG7DNLQJ
\RXWKURXJKIHUWLOH:HVW1RUZHJLDQODQGVFDSHVZLWKRUFDUGVRI
FKHUU\WUHHVLG\OOLFYLOODJHVDQGKDPOHWVSHUFKHGRQWKHIMRUG
EDQNV<RXWUDYHOE\EXVDQGERDWWR8WQH+HUH\RXUELF\FOHLV
ZDLWLQJDQG\RXWKHQKDYHMXVWRYHUVHYHQKRXUVWRHQMR\WKH
ODQGVFDSHEHIRUHZHSLFN\RXXSLQ+HUDQG3ULFH1RN7RXU
RSHUDWRUVFRPPLVLRQZKHQERRNLQJGLUHFWO\ZWK7LGH5HLVHU
$6

‡)HUU\/HLNDQJHU9DQJVQHV%DOHVWUDQG)M UODQG
,QDGGLWLRQWKH)OnP$XUODQG*XGYDQJHQDQG%HUJHQ6RJQGDO
FUXLVHVZLOOEHUXQQLQJ\HDUURXQG
)XUWKHULQIRUPDWLRQ
7LFNHWVFDQEHERXJKWDWWKHRSHUDWLQJFRPSDQ\
)MRUG)\ONHVEDDWDQH7HO
)D[
&RQWDFW0V+HLGL+DXJHI\ONHVEDDWDQH#IMRUGQR
ZZZIMRUGQRI\ONHVEDDWDQH

62*1()-25',1$1876+(//)250(5/<.12:1
7+(:(67&2$67(;3(5,(1&(
7DNHWKHFDWDPDUDQµ)ODJJUXWHEQ¶EHWZHHQ%HUJHQDQG6WDYDQJHU
ZLWKDWLFNHWZKLFKLVYDOLGIRUGD\VZLWKXQOLPLWHGVWRSV2QWKLV
WRXU\RXFDQVWRSZKHUH\RXOLNHDORQJWKHURXWHDQGFRPELQHLW
ZLWKRWKHUVLJKWVHHLQJWRXUVE\ERDWDQGEXVDORQJWKHFRDVW7RXU
DYDLODEOHDOO\HDU
3ULFH$GXOWV12.&KLOGUHQ12.
)RUIXUWKHULQIRUPDWLRQDQGWLFNHWV
ZZZIODJJUXWHQQR

*/$&,(575,372)-5/$1'
([SHULHQFHWKH-RVWHGDO*ODFLHUXSFORVH([SUHVVERDWIURP
%HUJHQDORQJWKHFRDVWDQGWKURXJKWKHVSHFWDFXODU6RJQHIMRUG
$67+(52<$/)-25'7285
7KH6RJQHIMRUGLQDQXWVKHOOURXQGWULSFRPELQHVDEHDXWLIXOERDW
MRXUQH\RQWKH6RJQHIMRUG±1RUZD\¶VORQJHVWDQGGHHSHVWIMRUG
ZLWKDVSHFWDFXODUWUDLQMRXUQH\RQWKHVFHQLF)OnP5DLOZD\
WKURXJKWKH)OnPYDOOH\WR0\UGDODQGUHWXUQEDFNWR%HUJHQ7KLV
WRXUFDQEHWDNHQLQHLWKHUGLUHFWLRQ
'XUDWLRQGD\V
0D\±6HSW'DLO\RU
3OHDVHFKHFNWLPHWDEOHDWZZZIMRUGWRXUVFRP
3RVVLEOHWRWDNHRWKHU6RJQHIMRUGLQDQXWVKHOORSWLRQVDVRQHZD\
WULSWR2VORRUURXQGWULS%HUJHQ2VOR%HUJHQ
'HSDUWXUHIURP6WUDQGNDLWHUPLQDOHQ([SUHVV%RDW7HUPLQDORUWKH
5DLOZD\6WDWLRQ
(QMR\DIDQWDVWLFEXVGULYHDORQJWKHIMRUGXSWRWKH1RUZHJLDQ
*ODFLHU0XVHXPZKHUH\RXZLOOEHDEOHWRYLVLWWKHJODFLHULWVHOI
'XUDWLRQKRXUV0D\6HSW'DLO\
)URP6WUDQGNDLWHUPLQDOHQ([SUHVV%RDW7HUPLQDO
3ULFH$GXOWV12.&KLOGUHQ12.VHQLRUV12.
3ULFH$GXOWV12.&KLOGUHQ12.),7SULFH
)RUIXUWKHULQIRUPDWLRQ
7LFNHWVWREHERXJKWDWWKH%HUJHQ7RXULVW,QIRUPDWLRQRUWKH
1RUZHJLDQ6WDWH5DLOZD\VRU)MRUG)\ONHVEDDWDQH7UDYHO
6HUYLFH3UHERRNLQJIRUJURXSV2SHUDWLQJFRPSDQ\)MRUG7RXUV
),7SULFH3UHERRNLQJIRUJURXSV
)XUWKHULQIRUPDWLRQ
7LFNHWVWREHERXJKWDWWKH%HUJHQ7RXULVW,QIRUPDWLRQ7HO
RURSHUDWLQJFRPSDQ\)MRUG)\ONHVEDDWDQH7HO
)D[
&RQWDFW0V+HLGL+DXJHI\ONHVEDDWDQH#IMRUGQR
ZZZIMRUGQRI\ONHVEDDWDQH
 )ODJJUXWHQ¶VPRGHUQH[SUHVVERDWV2Q7KXUVGD\VWKHWULSJRHV
,6/$1'+233,1*,162/81'$1'%8/$1'(7
([SHULHQFHWKHPDJQLILFHQWVNHUULHVLQ6ROXQGDQG$NVYROORQD
GD\WULSURXQGWULSIURP%HUJHQ7KHWULSWDNHV\RXWRPDJQLILFHQW
SODFHVOLNH+DUGEDNNH*nVY UDQGWKHVSHFWDFXODU%XODQGHWZLWK
DOWRJHWKHULVODQGV7KLVLVWKHGD\WULSZKLFKOHWV\RX
H[SUHLHQFHWKHEHVWDQGWKHZLOGHVWSDUWRIWKHZHVWFRDVWRI
1RUZD\
'HSDUWXUH0RQGD\:HGQHVGD\DQG)ULGD\EHWZHHQ-XQH±
$XJXVW*URXSVRYHUSHUVRQVFDQRUGHURWKHUGD\V
3ULFH$GXOWV12N&KLOGUHQ12.6HQRLUV12.
)XUWKHULQIRUPDWLRQ
7LFNHWVFDQEHERXJKWDWWKHRSHUDWLQJFRPSDQ\
22 BE RGEN PROD UC T MANUAL 2 0 0 8 / 2 0 0 9
$67HO)D[
&RQWDFW0V$QQH5DQGL*MHUVWDG
DQQHUDQGLJMHUVWDG#IMRUGWRXUVQRZZZIMRUGWRXUVFRP

)-25'$%c7$1(9(7(5$1%2$76
$QRVWDOJLFFUXLVHZLWKWKHYHQHUDEOH06*UDQYLQWR/HLYLN
FRPELQHGZLWKDFRPIRUWDEOHMRXUQH\KRPHWR%HUJHQRQRQHRI
ZLWK)ODJJUXWHQWR/HLUYLN06*UDQYLQWDNHV\RXWRWKHLVOHRI
(VSHY U5HWXUQIURP/HLUYLNZLWK)ODJJUXWHQWR%HUJHQ
'XUDWLRQ±KRXUV
-XO\±$XJXVW:HG'HSIURP%HUJHQUHWXUQ7KX
'HSIURP%HUJHQUHWXUQ
'HSDUWXUHIURP6WUDQGNDLWHUPLQDOHQ([SUHVV%RDW7HUPLQDO
3ULFH$GXOWVIURP12.FKLOGUHQKDOISULFH
)RUIXUWKHULQIRUPDWLRQ
7HO
)D[
7LFNHWVWREHERXJKWDW6WDWVUDDG/HKPNXKOWHUPLQDO6NXU
%UDGEHQNHQ%HUJHQ
www. vi si t B e rge n.com
 &RQWDFW0V(UQD0XIWLHUQDPXIWL#WLGHQR±ERRNLQJ#WLGHQR± &$5:$/.6
ZZZWLGHQR
 7RXUVWRIMRUGVPRXQWDLQVFRDVWDOUHJLRQVDQGLVODQGV
&DU:DONVLVDQH[FLWLQJFRQFHSWDQGRIIHUIRUWKRVHZKRDUHQRW
'$<)-25'&58,6(²0$*,&62*1()-25'&58,6(
VDWLVILHGZLWKMXVWWDNLQJLQWKHVFHQHU\WKURXJKWKHFDUZLQGRZ$
$SHUVRQDODQGXQLTXHFUXLVHIRUWKRVHZKRDUHWLUHGRIWUDYHOOLQJLQ
QXPEHURIWULSVKDYHEHHQGHVLJQHGZKLFKFRPELQHDFDUMRXUQH\
ODUJHJURXSVDQGYLVLWLQJSODFHVLQDKXUU\3ULYDWHERDW7KH
ZLWKDZHOOPDUNHGLQWHUHVWLQJZDONRIUHDVRQDEOHOHQJWK6SHFLDO
DYHUDJHJURXSFRQVLVWVRISHRSOH3HUVRQDODWWHQWLRQIURP
ZDONLQJDQGKLNLQJVKHHWVZLWKPDSVDQGLQIRUPDWLYHWH[WVVKRZ
DQH[SHULHQFHGDQGNQRZOHGJHDEOHJXLGH9LVLWVDVKRUHLQUHPRWH
\RXZKHUHWRJRDQGZKDWWRVHH7KHVKHHWIRUWKHFDUWULSVKRZV
YLOODJHVDQGIDUPVZLWKDXQLTXHRSSRUWXQLW\WRLQWHUDFWZLWKWKH
FOHDUO\ZKHUHWKHZDONVDUHDQGWKHZDONVVWDUWDQGHQGDWWKHFDU
ORFDOVDQGOHDUQDERXWWKHLUZD\RIOLIH7UDGLWLRQDO1RUZHJLDQIRRG
SDUNV'XUDWLRQ7KHZDONVWDNHIURPWRKRXUVDWQRUPDO
$FWLYLWLHVDVKRUWPRXQWDLQKLNHDQGILVKLQJLQWKHIMRUG6HDVRQ
ZDONLQJSDFH7KHSURSRVHGURXQGWULSVDUHEDVHGRQWKHXVHRI
-XQH±$XJ'HSDUWXUHHYHU\6XQGD\DQG0RQGD\&UXLVHVWDUWV
\RXURZQYHKLFOH/HQJWKDQGGXUDWLRQYDU\DFFRUGLQJWR
DQGHQGVLQ%HUJHQEXWFDQHDVLO\EHFRPELQHGZLWKWUDQVSRUW
JHRJUDSKLFDOFRQGLWLRQV'HVLJQHGWREHFRPSOHWHGLQDGD\
WRIURP2VOR
7UDYHOWLPHGHSHQGVRQWLPHVSHQWZDONLQJDQGRWKHUVWRSV<RX
3ULFH12.6LQJOHURRPVXSSOHPHQW12.
PD\FKRRVHWRFRPSOHWHDSDUWRIWKHWULSRUSHUKDSVFRPELQHWZR
&RPPLVVLRQIRUWRXURSHUDWRUV
RUPRUHWULSV7KHUHDUHRQHRUPRUHZDONVLQHDFKWULS7KHZDONV
)XUWKHULQIRUPDWLRQ
KDYHWKHVDPHQXPEHUDVWKHURXQGWULSZLWKWKHDGGLWLRQRID
7LFNHWVFDQEHERXJKWDW%HUJHQ7RXULVW,QIRUPDWLRQRURQOLQHDW
OHWWHU6RPHRIWKHURXQGWULSVFRYHUFRPPRQWHUULWRU\:DONVLQ
ZZZIMRUGFUXLVHFRP)RUGHWDLOVDQGERRNLQJ2SHUDWLQJ
WKHVHDUHDVDUHPDUNHGRQERWKURXQGWULSVDQGZLWKWKHQXPEHURI
&RPSDQ\1RUZD\)MRUG&UXLVH
WULS(DFKWRXUERWKURXQGWULSDQGZDONKDVLWVRZQVKHHW,Q
7HOID[
DGGLWLRQWRWKHPDSWKHWH[WWHOOVRISODFHVDQGLWHPVRILQWHUHVW
QIF#IMRUGFUXLVHQRZZZIMRUGFUXLVHFRP
DORQJWKHURXWH
&RQWDFW6WLJ-RQQ\%XYLN0UV$QQ/RXLVH)RVV¡\
%8<72856+((7621/,1(ZZZFDUZDONVFRP
<RXFDQGRZQORDGZDONLQJPDSVLQ3')IRUPDWWKDW\RXFDQSULQW
6,*+76((,1*%<$,53/$1($1' RXWDWKRPH$FFHVVODVWVIRUPRQWKV3ULFHV8SWRZDONLQJ
+(/,&237(5 PDSVNU8SWRZDONLQJPDSVNU$OOZDONLQJPDSV
NU
 ,I\RXZRXOGOLNHWRUHFHLYH\RXUZDONLQJPDSVE\PDLOZHZLOOEH
$(523/$1(+(/,&237(5+,5( SOHDVHGWRGRWKLVIRU\RX-XVWFURVVRIIDQGZHGRWKHUHVW<RX
 ZLOOILQGDVKRUWGHVFULSWLRQRIWKHWULSVXQGHUWKHLQGLYLGXDO
%(1$,5 GHVWLQDWLRQVLQWKHPHQXRQWKHOHIW<RXFDQDOVRYLHZDIUHH
2VOR*DUGHUPRHQ$LUSRUW+DQJDU1*DUGHUPRHQ H[DPSOHRIDZDONLQJPDSDQGPRUHLQIRUPDWLRQRQSULFHVVDOHV
SRVW#EHQDLUFRP±ZZZEHQDLUFRP RXWOHWVHWF7KHWRXUVKHHWVFDQDOVREHSXUFKDVHGLQ1RUZD\DQG
'HVFULSWLRQ LQ+RUGDODQGIURPWRXULVWLQIRUPDWLRQRIILFHV3ULFH12.SHU
6LJKWVHHLQJRYHU%HUJHQ+RUGDODQGJODFLHUVIMRUGVDQGFRDVW PDS
5RXWHVZLWKGLIIHUHQWGXUDWLRQDQGVFHQHU\2XUDLUFUDIWVFDQFDUU\ )RUIXUWKHULQIRUPDWLRQ+RUGDODQG5HLVHOLY32%R[
XSWRSDVVHQJHUV2SHUDWHGZLWKSLORWVLQDQWXUELQHSRZHUHG 0DUNHQ%HUJHQ
DLUFUDIW 7HO)D[
7HO LQIR#KRUGDODQGUHLVHOLYQRZZZYLVLWKRUGDODQGQR
3ULFH2QUHTXHVW 
 *8,'(6(59,&(6
%(5*(1+(/,.237(5 )RUPRUHLQIRUPDWLRQDERXWJXLGLQJLQ%HUJHQDQGWKHIMRUGUHJLRQ
)O\SODVVYHLHQ1%ORPVWHUGDOHQ VHHFKDSWHU
7HO)D[
SRVW#EHUJHQKHOLNRSWHUQRZZZEHUJHQKHOLNRSWHUQR
&RQWDFW0U0RUWHQ,YHUVHQ
'HVFULSWLRQ
6SHFLDOLVWV LQ +HOLFRSWHU6LJKWVHHLQJ DQG $LU7D[L 7KH SLORWV DUH
DOOIURPWKH%HUJHQUHJLRQDQGNQRZH[DFWO\ZKDWLVZRUWKVHHLQJ
RI RXU VSHFWDFXODU QDWXUH 7KH YLHZ RI WKH IDPRXV 1RUZHJLDQ
IMRUGV WKH IDQWDVWLF JODFLHUV DQG WKHVSDUNOLQJ ZDWHUIDOOV ZLOO EHD
PHPRU\RI\RXUOLIHWLPH6WDQGDUGWRXUVIURP12.(XURSHU
SHUVRQRUFRQWDFWIRUFXVWRPL]HGWRXUV

)211$)/<$6
6DQGYLNVYHLHQ'1%HUJHQ
7HO
FGDPH#IRQQDIO\QRZZZIRQQDIO\QR
&RQWDFW0U&DUO&'DPH
'HVFULSWLRQ
6HDSODQHDQG+HOLFRSWHUVLJKWVHHLQJ6LJKWVHHLQJE\VHDSODQHRU
KHOLFRSWHULVDJUDQGH[SHULHQFH,PDJLQHWKHSDQRUDPLFYLHZ\RX
ZLOOHQMR\*OLWWHULQJJODFLHUVPDMHVWLFPRXQWDLQVZRQGHUIXO
ZDWHUIDOOVDQGIDQWDVWLFIMRUGVDQGYDOOH\V,QFRRSHUDWLRQZLWK
QDWLRQDODQGLQWHUQDWLRQDOWRXURSHUDWRUV)RQQDIO\WUDQVSRUWVJURXS
SDUWLHVIURPRQHKRWHOWRDQRWKHUDQGSURYLGHVLJKWVHHLQJHQURXWH
0LQLPXPPLQIOLJKWIURP12.SHUSHUVRQRUDVNIRUDQ
RIIHU

w w w.vis itBe rge n. com B E R G E N P R O D U C T M A N UA L 2 0 0 8 / 2009 23

 $&7,9,7,(6$1'(17(57$,10(17

%HUJHQDQGWKHUHJLRQFDQRIIHUDJUHDWYDULHW\RIDFWLYLWLHVUDQJLQJIURP´KLJK´FXOWXUHWRERZOLQJDQGILVKLQJ3URIHVVLRQDOWKHDWUHVDQGHQWHUWDLQHUV
SHUIRUPEXWDOVRWKHQH[WGRRUQHLJKERXU)RUVSRUWLQJDFWLYLWLHVWKHZLOGRXWGRRUVLVMXVWPLQXWHVDZD\E\)XQLFXODU+HUHDUHVRPHH[DPSOHVRI
ZKDWFDQEHDUUDQJHG
•5DIWLQJDW9RVV•%HUJHQHYHQLQJ•7HQQLVVTXDVK•5LGLQJ•+DQJJOLGLQJ•)LVKLQJWULSV•7URWWLQJUDFH•3LFQLFV•6PDODKRYH•&UDEILVKLQJ
•6WDQG8S•0RXQWDLQFOLPELQJ•&RQFHUWV•&DQRHLQJ•9LNLQJEORWSDUW\•6FXEDGLYLQJ•9LVLWDSULYDWHKRPH•*ROI•6XPPHU ZLQWHU
VNLLQJ•3DUDFKXWLQJ•6XEVHDVDIDUL•,QGRRUILUHZRUNV•)RONORUH•6DLOLQJ


$&7,9,7<25*$1,6(56 6275$9,//0$5.66(17(5
$.7,9,7(766.5(''(5(1 6SLOGH16.2*69c*
3%1+MHOOHVWDG 7HO)D[
7HO RUUKDQH#FQPDLOQRZZZVRWUDYLOOPDUNVHQWHUQR
HOLQ#DNWLYLWHWVVNUHGGHUHQQRZZZDNWLYLWHWVVNUHGGHUHQQR &RQWDFW0U+nNRQ+DXJH
&RQWDFW0V(OLQ*UDQVWU¡P 'HVFULSWLRQ
'HVFULSWLRQ 7HDPEXLOGLQJ/HDUQLQJE\GRLQJ(PSKDVLVRQWKHOHDUQLQJHIIHFWLV
3&23URMHFWPDQDJHPHQWFRRUGLQDWLRQDQGSURGXFWLRQ DVJRRGDVWKHIXQIDFWRU$FWLYLWLHVURXWHVDUFKHU\EULHIFDVH
FRQYHQWLRQVLQFHQWLYHWHDPEXLOGLQJDQGHYHQWV WKURZLQJHWF/DYYRVXLWDEOHIRUSHUVRQVPDJQLILFHQWRXWGRRU
 IDFLOLWLHVIRUEDUEHFXHHWF
$121(9(176$6 3ULFH$OW7HDPEXLOGLQJLQFO)O¡LEDQHQFRIIHHDQGZDIIOHV12.
'RPNLUNHJDWHQ1%HUJHQ $OW7HDPEXLOGLQJLQFO)O¡LEDQHQ
7HO FRXUVHOXQFK12.$OW7HDPEXLOGLQJLQFO)O¡LEDQHQ
)D[ UHWXUQFRXUVHGLQQHU12.
SRVW#DQRQHYHQWVQRZZZDQRQHYHQWVQR 
&RQWDFW0UV-HDQHWWH7D\ORU 81,621$6
'HVFULSWLRQ 9HWUOLGVDOOPHQQLQJHQ1%HUJHQ
7DLORUPDGHFRUSRUDWHHYHQWVLQFHQWLYHJURXSVWHDPEXLOGLQJ 7HO)D[
FRQIHUHQFHVZHGGLQJV SRVW#XQLVRQDVZZZXQLVRQDV
 &RQWDFW0U+DUP&KULVWLDQ7ROGHQ
)-(//2*)-25'.21)(5$16(5$6 'HVFULSWLRQ
3E1+MHOOHVWDG 7DLORUPDGHH[SHULHQFHVIRUWKHGLVFHUQLQJYLVLWRUVHYHQW
7HO)D[ SURGXFWLRQVFRQFHUWVH[KLELWLRQVHWF
VDQGUD#IMHOORJIMRUGNRQIHUDQVHUQR±
ZZZIMHOORJIMRUGNRQIHUDQVHUQR
&RQWDFW0UV6DQGUD0\UGDO $&7,9,7,(6$1'632576
'HVFULSWLRQ 
3&23URIHVVLRQDO&RQJUHVV2UJDQL]HU$UUDQJHVDOONLQGVRI $1*/,1*),6+,1*²760<:(//(5
HYHQWVKRWHOERRNLQJUHJLVWUDWLRQLQYRLFHHQWHUWDLQPHQW 1RUGUH6WHLQHVW¡1+RUGYLN
FRQYHQWLRQVLQFHQWLYHVHWF 7HO)D[
 WVP\#ZHOOHUQRZZZZHOOHUQR
+(5,7$*($'9(1785(6$6 &RQWDFW0U,QJH+DWOHEUHNNH
3%19RVV 'HVFULSWLRQ
7HO 7KHERDW760<:HOOHULVIHHWORQJFRQWDLQLQJORXQJHV
SRVW#KHULWDJHDGYHQWXUHVQR±ZZZKHULWDJHDGYHQWXUHVQR WRLOHWVZLWKVKRZHUEDWK2ULJLQDO(QJOLVKIXUQLWXUH
&RQWDFW0UV,QJMHUG'\PEH$QGD 6FKHGXOHGILVKLQJWULSV-XO\$XJ7XHDQG7KXGHSDUWLQJ
'HVFULSWLRQ IURP%U\JJHQDW,QFOXGLQJDOOQHFHVVDU\HTXLSPHQW'XUDWLRQ
7DLORUPDGH7RXUV(YHQWVDQG3ULYDWH7ULSVLQWKH6RJQHIMRUG$UHD DSSUR[KRXUV12.LQFOXGHGILVKLQJJHDU'HSDUWXUHWLPHV
$OVRDZLGHVHOHFWLRQRIDFWLYLWLHVDQGSDFNDJHVLQWKH1 U¡\IMRUG DUHVXEMHFWWRFKDQJH&RPELQHGILVKLQJDQGVLJKWVHHLQJWRXUV
$UHDLQFOXGLQJ6WDOKHLPZKLFKZDVUHFHQWO\DGGHGRQ8QHVFRCV DYDLODEOHRQUHTXHVWDOO\HDU6HDVRQ0DUFK1RYHPEHU5RGDQG
:RUOG+HULWDJH/LVW UHHOILVKLQJ0D[SD[

([SHULHQFHGDQGVHUYLFHPLQGHGJXLGHVDQGSHUVRQQHO
/HW+HULWDJH$GYHQWXUHVKHOS\RXSODQ\RXUXOWLPDWHH[SHULHQFHLQ *2/)²0(/$1'*2/)&/8%
VRPHRIWKHPRVWVWXQQLQJDQGEUHDWKWDNLQJIMRUGVFHQHULHV %HLWLQJVYHLHQ1)UHNKDXJ
 7HO)D[
6&$1',1$9,$1(17(57$,10(176(59,&( PHODQGJN#RQOLQHQRZZZPHODQGJROIQR
32%R[1.OHSSHVW¡ &RQWDFW0U.QXW+ROED
7HO)D[ 'HVFULSWLRQ
LQIR#HQWHUWDLQPHQWQRZZZHQWHUWDLQPHQWQR 0HODQG*ROIDQG1DWXUH3DUNLVVLWXDWHGNLORPHWHUVQRUWKRI
&RQWDFW0U'DYLG*HQLXV %HUJHQ$QKROH*ROI&RXUVHFUHDWHGLQDWUXO\EHDXWIXOIMRUG
'HVFULSWLRQ VHWWLQJFORVHWR+HUGODIRUGPLQXWHVGULYHIURP%HUJHQLQWKH
:HDUHRQHRIWKHOHDGLQJHYHQWSURGXFHUVLQWKH%HUJHQDUHDDQG UHJLRQRI1RUGKRUGDODQG7KHFRXUVHLVGHVLJQHGE\5REHUW$+XQW
FDQRUJDQL]HDQGH[HFXWHDOONLQGVRIDFWLYLWLHVDQGHYHQWV:H RI3*$*ROG0DQDJHPHQW%ULVWRO8.0HODQG*ROI&RXUVHLV
SUHIHUWRWDLORUPDNHWKHHYHQWWRJHWKHUZLWKRXUFOLHQWWRHQVXUH DOUHDG\SUHGLFWHGWREHRQHRI(XURSH¶VEHVWQHZO\HVWDEOLVKHG
FXVWRPHUVDWLVIDFWLRQ2XUPRWWR YHQXHVHQMR\LQJDXLTXHVHWWLQJDPRQJIRUHVWVODNHVDQG
$Q\WKLQJLVSRVVLEOHZHGHOLYHUIURPLGHDWRDFWLRQ PRXQWDLQV2SHQIURP$SU2FW3ULFH*UHHQIHHZHHNGD\V
 12.*UHHQIHHZHHNHQGV12.
 

24 BE RGEN PROD UC T MANUAL 2 0 0 8 / 2 0 0 9 www. vi si t B e rge n.com

 %5892//&$03,1* &$%,16 .$<$.,1*²125',&9(1785(6$6
%UXYROO19nJVHLGHW 32%R[19RVV
7HO 7HO
MNRQJOHY#RQOLQHQRZZZEUXYROOFDPSLQJQR )D[
&RQWDFW9LEHNHDQG-RVWHQ.RQJOHYROO LQIR#QRUGLFYHQWXUHVFRPZZZQRUGLFYHQWXUHVFRP
'HVFULSWLRQ &RQWDFW0U-DQ1LHOVHQ
7HDPEXLOGLQJH[HUFLVHVZLWKDIXQIDFWRUDVZHOO$FWLYLWLHVURXWHV 'HVFULSWLRQ
HGJH7XUIKXWZLWKRSHQILUHSODFH&DSDFLW\XSWRSHRSOH&DQ 1RUGLF9HQWXUHVDFWLYLW\FHQWHU9RVV6SHFLDOL]HGLQKLJKTXDOLW\
DUUDQJHIRRGVHUYLFHIRUJURXS%DUEHTXHSDYLOOLRQZLWKFDSDFLW\ 6HD.D\DNLQJWRXUVRXWRI%HUJHQWRWKH1 U¡\IMRUGUHJLRQLQWKH
SHRSOH&DQRH.D\DNOHWWLQJRXWRQKLUH3DGGOHPDSZLWKURXWHV 81(6&2:RUOGKHULWDJHVLWH(YHU\WKLQJRUJDQL]HGDQGVXSSOLHGE\
IRUSDGOLQJ+RUVHULGLQJRQIMRUGKRUVHVRULVODQGLFKRUVH XV7RXUVDYDLODEOHGDLO\KRXUV'D\WRXUVDQGGD\RYHUQLJKW
 WRXUVDQGUHQWDOV)UHH3LFNXSVHUYLFHIURP%HUJHQIRUJURXSV7KH
(;,112$6 FRPSDQ\DOVRRIIHUVWDQGHPSDUDJOLGLQJIOLJKWVSDUDVDLOLQJDQG
32%R[1%HUJHQ EXQJ\MXPSVLQ9RVV&DWHULQJIRUJURXSVIURPWRSD[
7HO 2SHQ$SUWR2FW6HDND\DNLQJ0D\2FW
SRVW#H[LQQRZZZH[LQQR 2IIVHDVRQE\DSSRLQWPHQW$FFHVVIRUSK\VLFDOO\GLVDEOHGSHUVRQV
&RQWDFW$QQH*XQQ5RVYROG H[FHSWIRU3DUD%XQJ\3ULFH/DNHWRXUKUV12.
'HVFULSWLRQ 'D\WULS12.GD\WRXU12.GD\WRXU12.
$FWLYLWLHVLQDQGDURXQG%HUJHQ0RXQWDLQ±*ODFLHU±6HD±5LYHU 

DQG$LU0RXQWDLQKLNHFOLPELQJUHSHOOZLOGHUQHVVFDPSGHHSVHD
ILVKLQJIO\ILVKLQJND\DNLQJIMRUGUDIWLQJZKLWHULYHUUDIWLQJ
5$)7,1*²92665$)7,1*6(17(5$6
VXPPHUVNLJODFLHUZDONLFHFOLPELQJSDUDJOLGLQJKHOLFRSWHU 32%R[19RVV
VHDSODQH 7HO)D[
SRVW#YRVVUDIWLQJQRZZZYRVVUDIWLQJQR

&RQWDFW0V$QQH7RULO9DQJEHUJ
+,.,1*:$/.,1*²%(5*(1785/$* 'HVFULSWLRQ
7YHUUJDWHQ1%HUJHQ
:KLWHZDWHUUDIWLQJKRXUIURP%HUJHQ&DSDFLW\SHUVRQV
7HO)D[
$OVRIDPLO\UDIWLQJFDQRRQLQJULYHUERDUGLQJUDSSHOOLQJZDWHUIDOO
SRVW#EHUJHQWXUODJQRZZZEHUJHQWXUODJQR
DEVHLOLQJVDOPRQGLYLQJJXLGHGILVKLQJDQGPRXQWDLQKLNHV
&RQWDFW0U(LQDU-RKDQ*ULHJ
ZLOGHUQHVVFDPS&RPSOHWHSDFNDJHVIRULQFHQWLYHJURXSV5DIWLQJ
'HVFULSWLRQ
EDVHZLWKORFNHUVDQGKRWVKRZHUV2XWGRRUVSDZLWK-DFX]]LWXE
0HPEHURI7KH1RUZHJLDQ0RXQWDLQ7RXULQJ$VVRVLFDWLRQ'17
2XUURXWHQHWZRUNZLWKWKHWUDGHPDUNUHG7VLQYLWHV\RXWRHQMR\
ZDONLQJRUVNLLQJLQWKHPRXQWDLQV7RJHWKHUZLWKRXUVLVWHU
RUJDQLVDWLRQVZHKDYHNPURXWHVDQGFDELQV:HDOVR
KDYHPDQ\DUUDQJHGWRXUVZLWKJXLGHORRNDWRXUZHEVLWH:HJLYH
ODUJHGLVFRXQWVRQORGJLQJJXLGHGWULSVDQGHTXLSPHQWIRU
PHPEHUV<RXFDQVLJQXSIRUPHPEHUVKLSDWRXURIILFHLQ%HUJHQ
2SHQLQJKRXUV0RQZHG)UL7KXU
6DW6XQFORVHG
$FFHVVLEOHIRUSHRSOHZLWKSK\VLFDOGLVDELOLWLHV
 'D\WULSVPHHWLQJVLQFOOXQFKRUGLQQHU)LVKLQJ6KHOOILVKIDUP
+256(5,',1*²9266)-(//+(67
(QJMDODQG)MHOOVWRYH19RVVHVWUDQG
7HO)D[
SRVW#IMHOOKHVWFRPZZZIMHOOKHVWFRP
&RQWDFW0UV$XG+XWFKLQVRQDQG0U7RQ\+XWFKLQVRQ
'HVFULSWLRQ
$OWLGXGHPRVOKRXUVIURP%HUJHQ%XVDQGWUDLQ
FRQQHFWLRQV*XLGHGKRUVHEDFNULGLQJWRXUVLQWKHPRXQWDLQV)URP
±KRXUVPRVO:HHNHQGWRXUVLQ$XJDQG6HSW%HG 
DQGVDXQDDWWKHULYHUFDSDFLW\IRUSHUVRQV8QLTXHUHVWDXUDQW
WDNLQJJURXSVXSWRSHUVRQVDURXQGWKHRSHQILUH

6($)22'&2856(6²&251(/,86
+ROPHQY%MRU¡\32%R[10DWKRSHQ
7HO)D[
RGGHLQDU#FRUQHOLXVDVZZZFRUQHOLXVUHVWDXUDQWQR
&RQWDFW0U2GG(LQDU7XIWHODQG
'HVFULSWLRQ
6HDIRRGFRXUVHZLWKOLYHYLGHRSUHVHQWDWLRQ*UHDWJRXUPHW
H[SHULHQFHVRQDQLVODQG+ROPHQOLHVRQWKHLVODQGRI%MRU¡\ULJKW
RXWVLGH%HUJHQ&RRSHUDWLRQZLWK1DXWLF6DLOLQJ6HHFKDSWHU

6($)22'&2856(6125:(*,$16($)22'&(175(
%RQWHODER1%(5*(1
7HO)D[
SRVW#VMRPDWQRZZZVMRPDWQR
&RQWDFW0UV(OL.QXWVHQ1\E¡
%UHDNIDVWPRXQWDLQKLNLQJ 3ULFHV
 ([SHULHQFHD1RUZHJLDQVHDIRRGH[WUDYDJDQ]D
67,)7(/6(1,6.$17(1,6+$// 3ULFHSHUSHUVRQSD[1RN
/RGHIMRUGYQ 3ULFHSHUSHUVRQSD[1RN
7HO 7KHSUHVHQWDWLRQZLOOEHGHOLYHUHGLQ(QJOLVK2WKHUODQJXDJHVFDQ
SRVW#LVNDQWHQQRZZZLVNDQWHQQR EHDUUDQJHGWKURXJK%HUJHQ*XLGH6HUYLFHWRDQDGGLWLRQDOFRVW
&RQWDFW0HWWH7KRUPRGVHQ0RQLFD7XY)UHGULNVHQ 'HVFULSWLRQ
'HVFULSWLRQ ([SHULHQFHD1RUZHJLDQ6HDIRRGH[WUDYDJDQ]D
,FHVNDWLQJ$GXOWVQRNFKLOGUHQQRN :HOFRPHWRDXQLTXHVHDIRRGH[SHULHQFH2QO\PLQXWHVZDONIURP
)RU UHQW 6NDWHV QRNKHOPHW QRNLPSRVHG IRUFKLOGUHQ %U\JJHQLQ%HUJHQ\RXILQGWKLVLQWHUHVWLQJDWWUDFWLRQZKHUH\RXFDQ
XQGHUWKHDJHRI OHDUQPRUHDERXW1RUZHJLDQVHDIRRGDQGKRZWRSUHSDUHLW7KH
0RQ)UL 1RUZHJLDQ6HDIRRG&HQWHUUXQVDVHDIRRGWUDLQLQJVFKRROZKLFK
6DWXUGD\ RIIHUVDODUJHDPSKLWKHDWUHZLWKODUJHYLGHRVFUHHQDQGD
6XQGD\± GHPRQVWUDWLRQNLWFKHQ,QWKLVURRPZHRIIHUVHDIRRG
&XUOLQJ$OOLQFOXGHG GHPRQVWUDWLRQVIRUJURXSVIURPSHUVRQV7KHGHPRQVWUDWLRQ
1RNHDFKSHUVRQIRUKLQFOXGHVLQVWUXFWLRQ WDNHVKRXULQFOXGLQJWDVWHVRIWKHGLVKHV
1RNHDFKSHUVRQSUKRXUZLWKRXWLQVWUXFWLRQ 
0RQ)ULGD\± 
6DWXUGD\±
6XQGD\



w w w.vis itBe rge n. com B E R G E N P R O D U C T M A N UA L 2 0 0 8 / 2009 25

 <$&+77,1*²+-(//(67$'0$5,1$$6 'HVFULSWLRQ
32%R[1+MHOOHVWDG ([WUDRUGLQD\YLOODRQ/\V¡HQEXLOWDVDVXPPHUUHVLGHQFHIRUWKH
7HO)D[ YLROLQYLUWXRVR2OH%XOOLQ+LVDFUHLVODQGLVDIDLU\WDOH
KPDULQD#RQOLQHQRZZZKMHOOHVWDGPDULQDQR NLQJGRPZLWKURPDQWLFSDWKVSRQGVDQGJD]HERVPDGHE\SODQWLQJ
&RQWDFW0U6YHLQ(6DQGQHV H[RWLFWUHHVDQGDQGEXVKHVLQWKHQDWLYHSLQHIRUHVW6ZLPPLQJDQG
'HVFULSWLRQ SLFQLFVSRWV3ULYDWHFRQFHUWGLQQHURUUHFHSWLRQLQWKHYLOOD¶VPXVLF
2SHQPDULQDDOO\HDU*XHVWKDUERXU$SU6HSW/HLVXUHERDW6HUYLFH KDOO&DIp6LWXDWHGVRXWKRI%HUJHQ%\FDUEXVPLQWR
&HQWUH'LHVHOKFDUGDXWRPDWSHWURORLOSURSDQHERWWOHJDV
H[FKDQJHIUHVKZDWHU9HOHFWULFLW\ZDVKLQJPDFKLQHWXPEOH
GULHUVVKRZHUVWRLOHWVJURFHULHVJXHVWPRRULQJ
 752/'+$8*(1²+20(2)&20326(5('9$5'
75277,1*%(5*(175$93$5.
1%UHLVWHLQ
7HO)D[
LYDUODUVHQ#ULNVWRWRQRZZZWUDYSDUNHQQR
&RQWDFW0U-DQ,QJH5LQJHQ
'HVFULSWLRQ
%HUJHQ7UDYSDUNLVWKHRQO\KRUVHUDFLQJWUDFNVLWXDWHGFORVHWR
%HUJHQ7KHUDFHVXVXDOO\WDNHSODFH7KXUVGD\VIURP
DOO\HDU%HUJHQ7UDYSDUNLVORFDWHGLQcVDQHDERXWPLQXWHVE\
%XHQDNDLWKHQERDWWRWKHLVODQGPLQ&KDUWHUERDWGLUHFWO\WR
WKHLVODQGIURP%HUJHQPLQ)OHVODQGPLQDQG2VPLQ

 *5,(*
7UROGKDXJYHLHQ13DUDGLV%HUJHQ
7HO)D[
LQIR#WUROGKDXJHQFRPZZZWUROGKDXJHQFRP
&RQWDFW0V6LVVHO.MHOOHYROG
'HVFULSWLRQ
7KHKRPHRI(GYDUG*ULHJDQGKLVZLIH1LQD7UROGKDXJHQLVD
³OLYLQJPXVHXP´DQGWKHYLOODORRNVMXVWOLNHLWGLGLQ*ULHJ¶VWLPH7KH
SLDQRLVPDLQWDLQHGLQSHDNFRQGLWLRQDQGLVXVHGSDUWLFXODUO\GXULQJ
FDUIURPWKHFLW\FHQWUHURDG(1RUWK)UHHHQWUDQFH WKH%HUJHQ,QWHUQDWLRQDO)HVWLYDODVZHOODVIRULQWLPDWHSULYDWH
 FRQFHUWV1H[WWRWKHYLOODLV7UROGVDOHQDFRQFHUWKDOORSHQHGLQ
9$11.$17(1:$7(5:25/' ZKLFKVHDWV3ULYDWHFRQFHUWVIRUJURXSVZLWK
/\GHUKRUQVYHL/RGGHIMRUG SHUIRUPDQFHVDFFRPSDQLHGE\FRPPHQWDU\1RUZHJLDQ(QJOLVK
7HO)D[
SRVW#YDQQNDQWHQQRZZZYDQQNDQWHQQR
&RQWDFW0V0RQLFD6NMROG0HWWH7KRUPRGVHQ
'HVFULSWLRQ
%HUJHQ¶VRQO\ZDWHUZRUOG)XQIRUWKHZKROHIDPLO\LQLQGRRUDQG
RXWGRRUVZLPPLQJSRROVDQGWKHWKULOOLQJIOXPHV5HOD[LQWKHDGXOW
DUHDHQMR\D-DFX]]LVWHDPEDWKVDXQDVDQGJRRGIRRGDQG
UHIUHVKPHQWV)LWQHVVFHQWUH³6$769HVWNDQWHQ´&RIIHHEDU
3HSSH¶V3L]]DUHVWDXUDQW%RZOLQJ9HVWNDQWHQ5HFHSWLRQVRQ
UHTXHVW+RZWRJHWWKHUH5RDGWR/RGGHIMRUG
 %(5*(13+,/+$5021,&25&+(675$
‘95((,'()$50
‘YUH(LGH1(LGVYnJLcVDQH
7HO
RYUHHLG#RQOLQHQRZZZRYUHHLGHQR
&RQWDFW$ULOG1\GHJJHU‘YUH(LGH
'HVFULSWLRQ+LVWRULFDOSUHPLVHVLQEHDXWLIXOUXUDOVXUURXQGLQJV
RQO\PLQXWHVIURPWKHFHQWUHRI%HUJHQ)RRGSUHSDUHGLQRXU
NLWFKHQDQGVHUYHGRQWKHSUHPLVHVIRUJURXSVRIXSWRJXHVWV
&XVWRPLVHGPHQXVFRQVLVWLQJRIWZRWRVL[FRXUVHV7RXUVRIWKH
IDUPZKLFKKDVKRUVHVDQGVKHHS&KULVWPDVIXQFWLRQVDUHKHOGLQ
WKHEDUQLQ1RYHPEHUDQG'HFHPEHU
&21&(576
&21&(576)25*52836
 %5$66%$1'6
%(5*(192&$/(16(0%/(
*HUPDQ5XVVLDQ6SDQLVKRU)UHQFKRQ*ULHJ¶VOLIHDQGZRUNV
752/'6$/(1'XUDWLRQPLQ/RQJHUFRQFHUWVDUHDYDLODEOH
WKRXJKDWDQRWKHUSULFH7KURXJKRXWWKH\HDU$IWHUWKHFRQFHUWWKHUH
LVDJXLGHGWRXURIWKHYLOODDQGLWVJURXQGV7+(9,//$'XUDWLRQ
PLQ/RQJHUFRQFHUWVDUHDYDLODEOHWKRXJKDWDQRWKHUSULFH
7KURXJKRXWWKH\HDU0D\±2FWDIWHU


38%/,&&21&(576

*ULHJKDOOHQ(GY*ULHJVSODVV1%HUJHQ
7HO)D[
SRVW#KDUPRQLHQQRZZZKDUPRQLHQQR
&RQWDFW0V/LY+HJH7YHLW7HO
OLYKHJHWYHLW#KDUPRQLHQQR
'HVFULSWLRQ
)RXQGHGLQ$UWLVWLFGLUHFWRU$QGUHZ/LWWRQ&RQFHUWVHDVRQ
IURP$XJXVWWR-XQH3HUIRUPVLQ*ULHJKDOOHQRQ7KXDQG)UL
)DPLO\FRQFHUWVRQVRPH6DWPXVLFLDQV0XVLFIURPWKHHQWLUH
V\PSKRQLFUHSHUWRLUH,QWKH2UFKHVWUDFHOHEUDWHVWKHWK
*HLUU7YHLWWDQGSRHW+DQV++DXJHERWKIURPWKH+DUGDQJHUIMRUG
UHJLRQ7YHLWW¶VPXVLFZLOOEHKLJKOLJKWHGLQWKHSURJUDPPHDWKRPH
DQGDEURDG$FWLYHWRXULQJVHDVRQLQFOXGLQJ9LHQQD¶V0XVLNYHUHLQLQ
0DUFK

7KHSURIHVVLRQDO0LOLWDU\%UDVV%DQG2UFKHVWUDSOD\VRIIVHDVRP
/DUV+LOOHVJDWH32%R[1%HUJHQ 2FW0DUVRPH)ULGD\VDWLQ*ULHJKDOOHQDQGVRPHGD\VDW
7HO)D[
&RQWDFW0V$QQH&HFLOLH.YDPPHQ
'HVFULSWLRQ
:DVIRXQGHGLQWKHDXWXPQRIE\VWXGHQWVDWWKH*ULHJ
$FDGHP\%HUJHQ&RQVHUYDWRU\RI0XVLF+DVVLQFHWKHQDSSHDUHG
LQDYDULHW\RIVHWWLQJVUDQJLQJIURPFKXUFKFRQFHUWVWRLQIRUPDOFDIp
VKRZV%HUJHQ9RFDO(QVHPEOHSUHVHQWV1RUZHJLDQIRONWXQHVDQG
VRPHRI(GYDUG*ULHJ¶VPRVWIDPRXVVRQJV6ROYHLJV6RQJ7KH
6SULQJDQG%\5RQGDQH7KHLG\OOLFDWPRVSKHUHLQ´6FK¡WVWXHQH´
SDUWRIWKHIDPRXV´%U\JJHQ´IRUPVWKHVHWWLQJIRUWKHSHUIRUPDQFH

/<6‘(1086(802OH%XOO·VYLOOD/\V¡HQ,VODQG
LQ+nNRQVKDOOHQ$OVRVRPHFRQFHUWVLQ7HDWHUJDUDVMHQ%,7
DQGLQ/RJHQ7HOZZZIPNYQR

*5,(*,1%(5*(1086,&$125'
32%R[6HQWUXP1%HUJHQ
7HO
GLUHFWRU#PXVLFDQRUGQRZZZJULHJLQEHUJHQFRP
7KHWK*ULHJLQ%HUJHQ)HVWLYDOUXQVIURP-XQHWKWR$XJXVWUG
&RQFHUWVHYHU\QLJKWDWH[FHSW6XQGD\V3HUIRUPHGLQ*UDQG
KRWHO7HUPLQXV%HUJHQ&LW\&ORVHGHYHQWVIRUFRQJUHVVHV
FRQIHUHQFHVDQGSULYDWHDUUDQJHPHQWV$FFHVVIRUSK\VLFDOO\
GLVDEOHGSHRSOH3ULFH12.%HUJHQ&DUG12.*URXSV
/\V¡HQ1/\VHNORVWHU PRUHWKDQSHUVRQV12.SHUSHUVRQLQFOXGLQJIUHHJXLGH
7HO)D[ DQGGULYHU
O\VRHQ#RQOLQHQRZZZO\VRHQQR  
&RQWDFW0V%HULW+¡JKHLP




26 BE RGEN PROD UC T MANUAL 2 0 0 8 / 2 0 0 9 www. vi si t B e rge n.com

 *5,(*+$//(1 7+($75(5(98(6$1'&$%$5(76
7KH*ULHJ&RQFHUW+DOO%HUJHQ¶VPDLQYHQXHIRUFODVVLF
PXVLFDQGSRXODUFRQFHUWV)DFLOLWLHVIRUFRQYHQWLRQVDQG 
H[KLELWRQVVHHOLVWLQJXQGHUFKDSWHU6HH%HUJHQ3KLOKDUPRQLF 5(98(6$1'&$%$5(76
2UFKHVWUDSHUIRUPVLQ*ULHJKDOOHQRQ7KXUVGD\VDQG)ULGD\V /2*(17($7(5‘YUH2OH%XOOV3ODVV7HO
&RQFHUWVHDVRQIURP$XJXVWWR-XQH7LFNHWERRNLQJ%LOOHWW6HUYLFH ZZZORJHQWHDWHUQR
7HO 2/(%8//66&(1(‘YUH%XOOV3ODVV7HO
 ZZZROHEXOOVFHQHQR
-$== 5,&.¶67($7(59HLWHQ7HO
%(5*(1-$==)2580IURP6HSWWR0D\FRQFHUWVPRVW)ULDW86) ZZZULFNVQR
9HUIWHW7HOZZZEHUJHQMD]]IRUXPQR-D]]FDIp 5$',66216$6+27(/125*(1HGUH2OH%XOOV3ODVV
GXULQJVDPHSHULRGHYHU\6DWIURPWRDW³.ODU%DU´DW 7HO
WKH0DUNHW3ODFH 
³0$'$0)(//(´DQG³.9$57(5(7´DOVRKDYH-D]]PXVLFDWVRPH 7+($75(6
HYHQLQJV %(5*(1%<63,// %HUJHQ&LW\7KHDWUH7HO
³1,*+7-$==´LQWHUQDWLRQDOMD]]IHVWLYDOZLWKPRUHWKDQFRQFHUWV ZZZEHUJHQE\VSLOOQR
IURP0D\WR0D\LQ86)9HUIWHW5HVHUYDWLRQ7HO %(5*(1,17(51$7,21$/7+($75(%,71¡VWHJW
RUDWWKHHQWUDQFH$OVRVRPHRXWGRRUFRQFHUWV 1RUZHJLDQDQGLQWHUQDWLRQDODFWLQJDQGPRGHUQGDQFH
,QIRUPDWLRQZZZQDWWMD]]QR 3HUIRUPDQFHVLQ7HDWHUJDUDVMHQZZZELWWHDWHUJDUDVMHQQR


323$1'52&.&21&(576
'(11$7,21$/(6&(1(7+($75(
'(7$.$'(0,6.(.9$57(5(786)*HRUJHUQHV9HUIW
(QJHQ32%R[6HQWUXP%HUJHQ
7HO&RQFHUWVDOO\HDUDOVRMD]]DQGEOXHV
7HO)D[
ZZZNYDUWHUHWQR
GQV#GQVQRZZZGQVQR
*$5$*(&KULVWLHVJW7HOWKH
&RQWDFW0V(Y\)LVFKHU
EDU
'HVFULSWLRQ
ZZZJDUDJHQR5RFNFRQFHUWVMDPHWF
'HQ1DWLRQDOH6FHQHLV1RUZD\¶VROGHVWSHUPDQHQWWKHDWUHZLWK
5,&.¶69HLWHQ7HOZZZULFNVQR
URRWVGDWLQJEDFNWR³'HW1RUVNH7HDWHU´IRXQGHGLQE\WKH
52&.(./8%%(1+8/(12ODY5\HVYHL7HO
ZZZKXOHQQR3RSFRQFHUWV
 1RUZHJLDQSOD\ZULJKWVDQG+HQULN,EVHQZDVRQHRIWKHILUVWZULWHU
6,/-867‘/
&RQFHUWVLQWKHJUDQGOLYLQJURRPDW6LOMXVW¡OKRPHRI
FRPSRVHU+DUDOG6 YHUXG(YHU\6XQIURP0DUFKWR0D\DW
3ULFH12.6WXGHQWVVHQLRUFLWL]HQVDQGZLWK%HUJHQ
&DUG12.7LFNHWVLQ%HUJHQ7RXULVW,QIRUPDWLRQDQGDW
6LOMXVW¡O7HO
)D[LQIR#WUROGKDXJHQFRP

752/'+$8*(1
²KRPHRIFRPSRVHU(GYDUG*ULHJ
'XULQJWKHVXPPHUFRQFHUWVDUHKHOGHYHU\6DWXUGD\DW
DQGHYHU\6XQGD\DQG:HGQHVGD\DW)UHHEXVHVWRDOORI
RXUVXPPHUFRQFHUWV7KHEXVGHSDUWVIURPWKH7RXULVWLQIRUPDWLRQ
LQ%HUJHQRQHKRXUEHIRUHWKHFRQFHUWVWDUWVDQGUHWXUQVWRWKHFLW\
FHQWUH3ULFHVIRUHYHQLQJFRQFHUWVDQGDXWXPQPDWLQHHV12.
6WXGHQWVHQLRUDQGSULFHZLWK%HUJHQ&DUG12.&KLOGUHQ
IUHH0DWLQHH6DWXUGD\12.7LFNHWVLQ7RXULVW,QIRUPDWLRQ
7HORUDWWKH7UROGKDXJHQ7HO
LQIR#WUROGKDXJHQFRP
1RUZHJLDQYLROLQLVW2OH%XOO7KHWKHDWUHZDVIRXQGHGWRGHYHORS
LQUHVLGHQFHVDQGDUWGLUHFWRUVRIWKHWKHDWUH7RGD\WKHWKHDWUH
KRXVHVWKUHHVWDJHVYHQXHVDQGSUHVHQWVDSSUR[LPDWHO\
SURGXFWLRQVHDFK\HDUERWKLQWHUQDWLRQDODQGQDWLRQDOFODVVLFV
PXVLFDOVFRQWHPSRUDU\GUDPDDQGFKLOGUHQDQGIDPLO\WKHDWUH
)(67,9$/6

%(5*(1)(67
(GYDUG*ULHJVSODVVLQQJDQJ%HUJHQ
 7HO)D[
LQIR#EHUJHQIHVWQRZZZEHUJHQIHVWQR
'XUDWLRQ$SULO±0D\
'HVFULSWLRQ$VWDUVWXGGHGELOOHQVXUHVWKDWWKLVDQQXDOIHVWLYDO
VWDPSVLWVPDUNRQ%HUJHQDWWKHHQGRI$SULOEHJLQQLQJRI0D\7KH
IHVWLYDOIRFXVHVRQIRONPXVLFDQGDXWKHQWLF$PHULFDQEOXHVLQ
SDUWLFXODUDVZHOODV5 %IXQNJRVSHOURFNFRXQWU\DQG&DMXQ
6LQFH

%(5*$57)(67,9$/
3RVWERNV6HQWUXP%HUJHQ
)2/./25( 7HO)D[
 LQIR#EHUJDUWQRZZZEHUJDUWQR
%(5*(1)2/./25( 'XUDWLRQ±2FW
32%R[6HQWUXP1%HUJHQ 'HVFULSWLRQ%HUJ$UWLVDQXPEUHOODRUJDQLVDWLRQEULQJLQJWRJHWKHU
7HO)D[ DVHULHVRIIHVWLYDOVVKRZFDVLQJDZLGHUDQJHRIFRQWHPSRUDU\DUWV
&RQWDFW0V-RUXQQ+DXNnV &RQWHPSRUDU\PXVLFMD]]GDQFHWKHDWUHOLWHUDWXUHILOPDQGPXFK
6FK¡WVWXHQH%U\JJHQDUHDHYHU\7XHVGD\IURP-XQHWR PRUH
$XJXVW7KHSHUIRUPDQFHVDUHDW3ULFH12. 
'HVFULSWLRQ %(5*(1,17(51$7,21$/)(67,9$/
,QWLPDWHFRQFHUWLQ6FK¡WVWXHQH$VPDOOJURXSRI1RUZHJLDQIRON 7HO)D[
PXVLFLDQVDQGIRONGDQFHUVSHUIRUPLQJVRQJPXVLFDQGGDQFHLQ IHVWVSLOOHQH#ILEQRZZZILEQR
WKHROGYHQHUDEOH6FK¡WVWXHQH)RUH[WUDSHUUIRUPDQFHVJURXSV 'XUDWLRQ0D\±-XQH
SOHDVHFRQWDFWWKHRSHUDWRU7LFNHWVDUHVROGDWWKH%HUJHQ7RXULVW 'HVFULSWLRQ7KH%HUJHQ,QWHUQDWLRQDO)HVWLYDOLVDPXVLFDOPHOWLQJ
,QIRUPDWLRQ SRWFRQWDLQLQJDZRQGURXVPL[WXUHRIPXVLFIURPILYHFRQWLQHQWVLQ
 DYDULHW\RIVW\OHVDQGJHQUHV7KHIHVWLYDOSUHVHQWVDQH[FLWLQJ
)2/.086,&$1')2/.621*6 SURJUDPPHRIPXVLFWKHDWUHDQGGDQFH6LQFH
0RQGD\VIURP6HSWWR0D\DW+RWHO$XJXVWLQ7HO 
ZZZIRONHPXVLNNVFHQDQRVFHQHU 
9LVHNMHOOHUHQSn5LFN¶V)ULDQG6DWDOO\HDU±ZZZULFNVFRP 

w w w.vis itBe rge n. com B E R G E N P R O D U C T M A N UA L 2 0 0 8 / 2009 27

 %,))²%(5*(1,17(51$7,21$/),/0)(67,9$/ %(5*(1.$00(5.25&+$0%(5&+2,5
1HXPDQQVJDWH%HUJHQ Y&HFLOLH/\FNH/LOOH6WDUHIRVVYHL1%HUJHQ
7HO 7HO
ELII#ELIIQRZZZELIIQR SRVW#EHUJHQNDPPHUNRUQRZZZEHUJHQNDPPHUNRUQR
'XUDWLRQ±2FW &RQWDFW0V&HFLOLH/\FNH
'HVFULSWLRQ%HUJHQ
VDQQXDOILOPIHVWLYDOIRFXVHVRQGLYHUVLW\DQG 'HVFULSWLRQ
H[SHULHQFHV)LOPVIURPDOORYHUWKHZRUOGHQVXUHPRPHQWVRI %HUJHQ.DPPHUNRULVDFKDPEHUFKRLUZLWKDYDULHGUHSHUWRLU
FLQHPDWLFPDJLF 3OHDVHFRQWDFWXVLI\RXQHHGDQLFHSHUIRUPDQFHWRDQLFHSULFH
 

%25($/,6²&217(0325$5<086,&)(67,9$/ %(5*(16081163,//25.(67(5
(GYDUG*ULHJVSODVV%HUJHQ *HUKDUG*UDQVYHL(1%HUJHQ
7HO)D[ 7HO
SRVW#ERUHDOLVIHVWLYDOQRZZZERUHDOLVIHVWLYDOQR &RQWDFW0U2GG)RWODQG
'XUDWLRQ)HE±0DUFK 'HVFULSWLRQ
'HVFULSWLRQ:HDUHKDSS\WRZHOFRPH%RUHDOLVDQHZIHVWLYDORI +DUPRQLFDRUFKHVWUD(QWHUWDLQVDWSDUWLHVDQGVRFLDOHYHQWV7RWDOO\
FRQWHPSRUDU\PXVLFLQ%HUJHQ%RUHDOLVLVDQHZIHVWLYDOWKDWEXLOGV UHDO´WMXDJXWWHU´IURP%HUJHQDWLW¶VEHVW
RQWKHEHVWRIWKHZHOOHVWDEOLVKHGIHVWLYDOV0XVLF)DFWRU\DQG 
$XWXQQDOH&RQFHUWVSHUIRUPDQFHVPXVLFWKHDWUHVDQGVRXQG %,*%86,1(66%$1'
LQVWDOODWLRQV(YHU\WKLQJIURPWKHEHDXWLIXOTXLHWDQGO\ULFDOWRWKH 1++6+HOOHYHLHQ1%HUJHQ
KHDY\GUXPVZLWKHOHFWURQLFVDQGFRPLFV 7HO
 OHGHUEEE#QKKVQRZZZELJEXVLQHVVEDQGQR
1,*+7-$== &RQWDFW0V0DULDQQH/¡QVWDG
7HO 'HVFULSWLRQ
QDWWMD]]#QDWWMD]]QRZZZQDWWMD]]QR %LJEDQGDYDLODEOHIRUSDUWLHVJHWWRJHWKHUVSUHVHQWDWLRQV
'XUDWLRQ±0D\ HQWHUWDLQPHQWZHGGLQJVDQGPRUH*RRGQDWXUHGPXVLFODUJH
'HVFULSWLRQ1LJKW-D]]LVWKHORQJHVWMD]]IHVWLYDOLQ1RUWKHUQ UHSHUWRLUH
(XURSH&RQFHUWVDUHKHOGWKURXJKRXWWKHIHVWLYDOSHULRGERWKLQWKH 

IHVWLYDODUHDDQGDWRWKHUYHQXHVLQWKHFLW\7UDGLWLRQDOMD]]LV %8(.2536%R\VEULJDGHVGUXPPHUV

SUHVHQWHGDORQJZLWKZRUOGPXVLF 1RUGQ V%DWDOOLRQ32%R[1RUGQHV1%HUJHQ
 QRUGQHV#QRUGQHVEDWDLOORQQRZZZQRUGQHVEDWDLOORQQR
/267:((.(1' LQIR#EXHNRUSVQRZZZEXHNRUSVQR
$GGUHVV.ROOHYnJHQ.OHSSHVW¡ 'HVFULSWLRQ
7HO 7UDGLWLRQDOER\V¶EULJDGHRQO\IRXQGLQ%HUJHQEHVWNQRZQIRUWKHLU
WRP#ORVWZHHNHQGQRZZZORVWZHHNHQGQHW GULOOZLWKFURVVERZVDQGIRUWKHLUGUXPPLQJ)RUKLUHDSSUR[12.
'XUDWLRQ-XO\±$XJXVW SHUER\IRUGUXPPLQJZHOFRPHV)RUPRUHLQIRUPDWLRQVHH
'HVFULSWLRQ:HOFRPHWR/RVW:HHNHQG1RUZD\
VPRVWEHDXWLIXO ZZZEXHNRUSVQR

IHVWLYDO.ROOHYnJLVRQHRIWKHORYHOLHVWVSRWVRQWKHLVODQGRI$VN¡\ &/$66,&086,&:,7+,1*721=8%,&.<
DQGWKHSHUIHFWSODFHWRHQMR\JRRGPXVLFLQQLFHVXPPHUZHDWKHU
$SHOWXQYHLHQF11HVWWXQ
/RVW:HHNHQGLVDQRQSURILWIRXQGDWLRQWKDWZDVVWDUWHGDQGLVUXQ
7HO
RQDYROXQWDU\EDVLV
DZLWKLQJ#FLQHWZZZFODVVLFPXVLFQR
&RQWDFW0U$OODQ:LWKLQJWRQ
27+(5(17(57$,10(17 'HVFULSWLRQ
 7KHRQO\VSHFLDOLVWFODVVLFDOPXVLFERRNLQJDJHQF\LQ%HUJHQ7DLORU
 PDGHFRQFHUWVWRVXLWHYHU\QHHG2QO\WRSTXDOLW\SURIHVVLRQDO
%$//(7&217(0325$5<'$1&( PXVLFLDQVDUHXVHGIRU\RXUSULYDWHIXQFWLRQVLQFOXGLQJGLQQHU
7KHSHUIRUPDQFHVZLOOWDNHSODFHLQ7HDWHUJDUDVMHQ%,7 SDUWLHVFRQFHUWVDQGUHFRUGLQJV:LWKWKHFDSDFLW\LQWHUHVWDQG
&DUWH%ODQFH6WXGLR%HUJHQ1¡VWHJW7HO HQWKXVLDVPWRDUUDQJHLQDOOFRQFHUWYHQXHVKRWHOVDQG
7LFNHWV7HOZZZFDUWHEODQFKHQR HQWHUWDLQPHQWFHQWUHVWKURXJKRXW%HUJHQ
 

%(5*(1%<63,//7KHDWUH*URXS
6DQGYLNVYHLHQ1%HUJHQ
7HO
EHUJHQE\VSLOO@EURDGSDUNQRZZZEHUJHQE\VSLOOQR
&RQWDFW7RUXQQ)LVNHWM¡Q
'HVFULSWLRQ
$JURXSRISURIHVVLRQDOVWDJHDUWLVWV%HUJHQ%\VSLOOSURYLGHVZKROH
HYHQLQJH[SHULHQFHVZKLFKLQFOXGHWUDGLWLRQDOKDQVHDWLFIHDVWV
%HUJHQ%\VSLOOPDNHVVPDOOSHUIRUPDQFHVDQGVSHFLDOO\DGDSWHG
SOD\VDQGHYHQWVIRUDQ\NLQGRIIHVWLYDOJUDQGRSHQLQJRU
FRQIHUHQFHWDNLQJSODFH%HUJHQ%\VSLOO¶VPDLQJRDOLVWRFUHDWH
WKHDWUHE\WDNLQJQHZXQWUDGLWLRQDOVWDJHDUHDVLQWRXVHUHODWLQJLWWR
KLVWRULFDOPRQXPHQWVDQGEXLOGLQJV

',5(.6-216086,..(1$71++%5$66%$1'
+HOOHYHLHQ1%HUJHQ
7HO
GLUHNVMRQHQ#GLUHNVMRQVPXVLNNHQQRZZZGLUHNVMRQVPXVLNNHQFRP
&RQWDFW$GPLQLVWUDWRU7HO
'HVFULSWLRQ
:HOONQRZQVWXGHQW¶VEUDVVEDQGIURPWKH1RUZHJLDQ6FKRRORI
(FRQRPLFVDQG%XVLQHVV$GPLQLVWUDWLRQHVWDEOLVKHGLQ
$YDLODEOHIRUDOOVRUWVRIHYHQWVDQGHYHU\RFFDVLRQLPDJLQDEOH$Q
H[FHSWLRQDOPL[RIHQWHUWDLQLQJPXVLFDQGKLODULRXVVWXQWV&DQDOVR
RIIHUWKHLUVSHFLDO%LHUVWXEHWKDWZLOONHHS\RXHQWHUWDLQHGDVORQJDV
\RXOLNH*XDUDQWHHGWRSOHDVH

)/,)/(7+$05(
%(5*(1,17(51$7,21$/&8/785(&(175( 9LUWXRV:RUOG0XVLFZLWK%HUJHQ5RRWV
%,.6 Y)OLIOHW6NMROGVW¡OHQ15nGDO
.RQJ2VFDUVJW7HOZZZELNVLQIRQHW 7HO
 JDEULHOIOLIOHW#WHOHQRZZZNXQVWQRIOLPUH
 &RQWDFW0U*DEULHO)OLIOHW
 

28 BE RGEN PROD UC T MANUAL 2 0 0 8 / 2 0 0 9 www. vi si t B e rge n.com

 'HVFULSWLRQ &RQWDFW0U0LFKDHO6VVPDQQ
0XOWLOLQJXDO%HUJHQPXVLFIURPWKHZRUOG7UDGLWLRQDO\HW 'HVFULSWLRQ
XQFRQYHQWLRQDOPXVLF$FFRUGLRQYRFDOVGUXPVVHWVWHSDQGSDQ 0XVLFD1RUGRUJDQL]HV*ULHJLQ%HUJHQ)HVWLYDOIURPWK-XQH
SHUFXVVLRQHWF XQWLOWK$XJXVW3HUIRUPHGHYHU\QLJKWDW30H[FHSW6XQGD\V
 DW*UDQG+RWHO7HUPLQXV7LFNHWSULFH12.*URXSVSULFHIRU
*5,(*$&$'(0<&ODVVLFDOPXVLF SD[12.'ULYHUDQGJXLGHIUHH3ULYDWFORVHG
/DUV+LOOHVJDWH1%HUJHQ SHUIRUPDQFHVZLWKGLIIHUHQWSURJUDPVDYDLODEOHGXULQJFRQJUHVVHV
7HO)D[ RUIRUJURXSV
JULHJ#KIIDXLEQRZZZJULHJDNDGHPLHWXLEQR 
&RQWDFW0U6WHLQDU6 WKUH 1256.$57,67)250,'/,1*$UWLVWDJHQF\
'HVFULSWLRQ 32%R[8OVHW1%HUJHQ
6WXGHQWVIURPWKH*ULHJ$FDGHP\DUHDYDLODEOHIRUDODUJHYDULHW\RI 7HO)D[
DUUDQJHPHQWVRIIHULQJDEURDGUDQJHRIPXVLFDOH[SUHVVLRQVWRVXLW ILUPDSRVW#DUWLVWIRUPLGOLQJQRZZZDUWLVWIRUPLGOLQJQR
\RXUGHPDQGV &RQWDFW0U.MHWLO6NUnPHVW¡

*877(1(²´7KH%R\Vµ 'HVFULSWLRQ
$UUDQJHVHQWHUWDLQPHQWDQGOHFWXUHUVIRUWKHEXVLQHVVFRPPXQLW\
(QWHUWDLQHUVVLQJHUVFRPHGLDQV 
5HNGDOVYHLHQ16WUDXPVJUHQG
7HOPRELOH
WVXOHQ#RQOLQHQRZZZJXWWHQHQR
&RQWDFW0U7RPP\6XOHQ
'HVFULSWLRQ
*XWWHQHLVDFRPHG\DQGVRQJGXRGRLQJVKRZVVLQJLQJDQG
KXPRXUHQWHUWDLQPHQW7KH\DUHTXLWHJRRGLQODQJXDJHVDQGFDQ
NHHSWKHLUVKRZVLQHQJOLVKDQGWKH\DOVRPDNHWKHPVHOYHV
XQGHUVWRRGLQJHUPDQDQGIUHQFK
*XWWHQHDUHYHU\VWURQJLQFUHDWLQJDJRRGVRFLDODWPRVSKHUHWKDW
5(9< 7($7(56(59,&(7KHDWUHDQGVWDQGXS
*ULHJKDOOHQ/DUV+LOOHVJDWH$1%HUJHQ
7HO)D[
SRVW#UHY\RJWHDWHUQR
&RQWDFW0V%LUWH$EHOVHQ
'HVFULSWLRQ
7LFNHWRIILFHVHOOLQJWLFNHWVWRDOOWKHPDLQHYHQWVFRQFHUWVWKHDWUH
FDEDUHWVKRZVVWDQGXSFRPHG\HWF3URGXFHVSDFNDJHVLQFO
DFFRPPRGDWLRQ,QGLYLGXDOVDQGJURXSV

PDNHSHRSOHUHOD[LQWKH*XWWHQHFRVWNURQHU 67$*(:$<$57,67$6$UWLVWDJHQF\
GHSHQGLQJRQWKHDUUDQJPHQW*XWWHQHORRNVIRUZDUGWRKHOS\RX 6NXWHYLNVERGHU1%HUJHQ
RXW 7HO)D[
 VWDJHZD\#VWDJHZD\QRZZZVWDJHZD\QR
.-(567,:,,.6LQJHU &RQWDFW0U-¡UJHQ7KXH
/LWOHYLND1,VGDOVW¡ 'HVFULSWLRQ
7HO 6WDJHZD\LVDODUJHVROLGDUWLVWPDQDJHPHQWDJHQF\WKHDWUHDQG
VDQJPXV#VWDUWQR HYHQWSURGXFHUVZLWK\HDUVRIH[SHULHQFHIURPWKHEXVLQHVV
&RQWDFW0V.MHUVWL:LLN $UWLVWV0RUWHQ$EHO6RQGUH/HUFKH7KRPDV'\EGDKO0DGUXJDGD
'HVFULSWLRQ 6LYHUW+¡\HP00&-DQ(JJXP1DWLRQDO%DQN1DWKDOLH1RUGQHV
3HUIRUPLQJDWUDGLWLRQDO1RUZHJLDQIRUPRIIRONVRQJ %MDUWH+MHOPHODQG(SKHPHUDDQGPRUH
8QDFFRPSDQLHGVLQJLQJWHOOLQJFODVVLF1RUZHJLDQIRONWDOHV 
6RQJVRI(GYDUG*ULHJ2OH%XOOHWFDFFRPSDQLHGE\SLDQR 6.-8/7(+(16,.7(5+LGGHQLQWHQWLRQV
&KXUFKFRQFHUWVZLWKVRQJDQGGLIIHUHQWLQVWUXPHQWV +RUGDJDWHQ1%HUJHQ
 7HO
/28,6,$1$:$6+%2$5'),9(%$1'
6NMROGGDOHQ11HVWWXQ
7HO
NHWLOVDHWKUH#YLWDOQRZZZORXLVLDQDZDVKERDUGFRP
&RQWDFW0U.HWLO6 WKUH
'HVFULSWLRQ
3OD\VGDQFHDEOH´KRWMD]]´OLNHLWZDVSOD\HGLQUHVWDXUDQWVSXEV
DQGGDQFHKDOOVGXULQJWKHWZHQWLHVLQ&KLFDJR7KHEDQGVWDUWHG
LQZDVYHU\ZHOOUHFHLYHGDQGKDVEHHQHQJDJHGE\ODUJH
LQWHUQDWLRQDOMD]]IHVWLYDOVDQGFOXEV7KHLQVWUXPHQWDO
YLEHNH#VNMXOWHKHQVLNWHUQRZZZVNMXOWHKHQVLNWHUQR
&RQWDFW0V9LEHNHGH5RFKOHQJH$VNHODQG
'HVFULSWLRQ
6NMXOWH+HQVLNWHURIIHUVDQHZDQGH[FLWLQJIRUPRIHQWHUWDLQPHQWIRU
GLIIHUHQWW\SHVRIKDSSHQLQJVODUJHGLQQHUV&KULVWPDVSDUWLHVNLFN
RIIVDQGFRQIHUHQFHV7DLORUPDGHSHUIRUPDQFHVIRUHYHU\
KDSSHQLQJ6NMXOWH+HQVLNWHULVDJURXSRIH[SHULHQFHGIUHHODQFH
DFWRUVDQGFRPHGLDQVZKRGRZKDWWKH\FDOOD³KLGGHQWKHDWUH´WR
DFWRUV

FRPSRVLWLRQZLWKFODULQHWVD[RSKRQHWUXPSHWEDQMRWXEDDQG 67$1'83125*($UWLVWDJHQF\
ZDVKERDUGPDNHVWKLVDYHU\PRELOHHQVHPEOH$OVRSRVVLEOHWR 6WUDQGHQE12VOR
DGGLQWHUQDWLRQDOJXHVWDUWLVWVWRWKHEDQG 7HO)D[
 ILUPDSRVW#VWDQGXSQRZZZVWDQGXSQR
0$'6(5,.6(1*XLWDULVW &RQWDFW0V(OLQD.UDQW]
'DPVJnUGVYHLHQ1/DNVHYnJ 'HVFULSWLRQ
7HO $JHQF\IRUVHYHUDORIWKHIXQQLHVWPRVWFHOHEUDWHGVWDQGXS
PDGV#PDGVHULNVHQFRPZZZPDGVHULNVHQFRP FRPHGLDQVWKDW1RUZD\KDVWRRIIHU,QFOXGLQJ'DJILQQ/\QJE¡$WOH
&RQWDFW0U0DGV(ULNVHQ $QWRQVHQ/LVD7¡QQHDQG-RKDQ*ROGHQ
'HVFULSWLRQ 
$SURIHVVLRQDOPXVLFLDQDQGFRPSRVHUVLQFH0DGV(ULNVHQ
KDVUHOHDVHGVHYHQDOEXPVWRJUHDWQDWLRQDODQGLQWHUQDWLRQDO
DFFODLP'HSHQGLQJRQWKHRFFDVLRQDQG\RXUSHUVRQDOQHHGVKH
SOD\VHYHU\WKLQJIURP*ULHJDQGPRRGSLHFHVWRFRXQWU\DQGIXOO
EORZQKDUGURFN
 6Y YHUX¶.RUHWIURPWKH1RUZHJLDQ6FKRRORI(FRQRPLFVDQG
086,&$125'
32%R[6HQWUXP1%HUJHQ
7HO
GLUHFWRU#PXVLFDQRUGQRZZZJULHJLQEHUJHQFRP
w w w.vis itBe rge n. com
699(58·.25(7&KRLU
+HOOHYHLHQ1%HUJHQ
7HO)D[
ERRNLQJ#VYDHYHUXQRZZZQKKVQRLQWHUHVVHVYDHYHUX
'HVFULSWLRQ
%XVLQHVV$GPLQLVWUDWLRQLV1RUZD\¶VROGHVWVWXGHQWFKRLU:LWKRYHU
\HDUVRIH[SHULHQFHLQHQWHUWDLQPHQWDWVRFLDOHYHQWVHWFWKH
FKRLUDQGWKHLUVHOIFRPSRVHG&DQWDWDVKDYHEHFRPHDZHOONQRZQ
FXOWXUDOSKHQRPHQRQLQWKHFLW\RI%HUJHQ
B E R G E N P R O D U C T M A N UA L 2 0 0 8 / 2009 29
 7+(),5('(3$570(17%5$66%$1' 6+233,1*
/XQJHJnUGVNDLHQ1%HUJHQ 6+233,1*,1)2
7HO %HUJHQKDVDOZD\VEHHQDWRZQRIWUDGHUV)RUWKHJXHVWVWKLV
UURG#FLQHW PHDQVWKDWWKH\¶OOILQGSOHQW\RIWHPSWLQJVKRSVIURPWKHVPDOODQG
&RQWDFW0U5XQH5¡G VSHFLDOLVHGWRODUJHGHSDUWPHQWVWRUHV
'HVFULSWLRQ 7KHUHDUHDOVRVHYHUDOH[FLWLQJSHGHVWULDQVKRSSLQJVWUHHWVOLNH
%UDVVEDQG7UDGLWLRQDO'L[LHMD]]SRSXODUPXVLFPDUFKHV3ULFH *DPOH6WUDQGJDWHQ´*nJDWHQ´7RUJDOOPHQQLQJHQ0DUNHQ
DSSUR[12. +ROOHQGHUJDWHQ2WKHUJRRGVKRSSLQJVWUHHWV‘YUHJDWHQ/LOOH
 ‘YUHJDWH%U\JJHQ7RUJHW9HWUOLGVDOOPHQQLQJ6WUDQGJDWHQDQG
725-$5$1$32/'9LROLQ 6NRVWUHGHW0RVWRIWKHVKRSVFDUU\LQJW\SLFDOWRXULVWDUWLFOHVDUH
1LOV.OLPVJW1%HUJHQ VLWXDWHGRQ%U\JJHQLQWKHKDUERXUDUHD$PRQJWKHODUJHVW
7HO VKRSSLQJFHQWUHVLQWKHFLW\FHQWUHDUH.O¡YHUKXVHWLQ6WUDQGJDWHQ
LQIR#ILROLQQRZZZILROLQQR *DOOHULHWRQ7RUJDOOPHQQLQJHQDQG%HUJHQ6WRUVHQWHUQHDUWKHEXV
&RQWDFW0U7RU-DUDQ$SROGRU/\V¡HQ0XVHXP DQGWUDLQVWDWLRQVDQG%\*DUDVMHQPXOWLVWRUH\FDUSDUN
'HVFULSWLRQ 7KHUHLVDOVRDODUJHVHOHFWLRQRIVPDOOHUVKRSVDOORYHUWKHFLW\
&ODVVLFDOYLROLQLVWFRQQHFWHGWR2OH%XOOVKRPHDW/\V¡HQ FHQWUH
SHUIRUPLQJFRQFHUWVZLWKPDLQHPSKDVLVRQFODVVLFDOPXVLFE\ 2SHQLQJKRXUV
1RUZHJLDQFRPSRVHUV2OH%XOODQG(GYDUG*ULHJDQG 6KRSSLQJFHQWUHV
LPSURYLVDWLRQVRYHUWKHHPRWLRQDOO\VWLUULQJDQGWRQDOO\ULFK 0RQ)UL 
QRUZHJLDQIRONVRQJV$UHJXODUSHUIRUPHULQ2OH%XOO¶VKRPHDW 6DW 
/\V¡HQDQGKDVSRUWUDLWHG2OH%XOORQVWDJHZLWKWKH1RUZHJLDQ 6KRSV
DFWRU)URGH5DVPXVVHQ3OD\VDQ-RK&X\SHUVYLROLQDQQR 0RQ)UL  
3ULFHIURP12. 6DW

7521 6RXYHQLUVKRSV
)O¡\IMHOOHW1%HUJHQ 2IWHQVWD\RSHQORQJHURQGD\VZKHQFUXLVHVKLSVDUHEHUWKHGLQ
7HO %HUJHQ

WURQ#WURQPXVLFQHWZZZWURQPXVLFQHW
*URFHULHV
'HVFULSWLRQ
0RQ)UL 
2FHDQE\VLQJHUVRQJZULWHU7URQDWDVWHRIZHVWFRDVW1RUZD\$Q
6DW
LQWLPDWHFRQFHUWRUHYHQPXOLWLPHGLDVKRZIRUVPDOORUODUJHJURXSV
'HGLFDWHGWR7KRU+H\HUGDKO&DQEHDGMXVWHGWR\RXUVLWXDWLRQ %DQNV
DORQHRUZLWKIXOOEDQG6WRULHVDQGLQIRWDLQPHQWDERXW1RUZD\ 0RQ)UL
7KX
6RQJVDQGFRPPXQLFDWLRQLQ(QJOLVKDQGDOLWWOH*HUPDQ
 0RQ)UL
81,621$6 7KX
9HWUOLGVDOOPHQQLQJHQ1%HUJHQ )RUHLJQFXUUHQF\FDQDOVREHH[FKDQJHGDWWKH7RXULVW,QIRUPDWLRQ
7HO)D[ &HQWUHVHHFKDSWHU

SRVW#XQLVRQDVZZZXQLVRQDV
&RQWDFW0U+DUP&KULVWLDQ7ROGHQ
7$;)5(()257285,676
,Q1RUZD\9$7LVLQFOXGHGLQWKHUHWDLOSULFH$SSUR[VKRSVLQ
'HVFULSWLRQ
%HUJHQRIIHUDFDVKUHIXQGRI9$7ZKHQ\RXUSXUFKDVHVLQ
7DLORUPDGHH[SHULHQFHVIRUWKHGLVFHUQLQJYLVLWRUVHYHQW
RQHVWRUHH[FHHG12.$VNIRUD*OREDO5HIXQG&KHTXHDQG
SURGXFWLRQVFRQFHUWVH[KLELWLRQVHWF
VKRZ,'3DVVSRUWZKLFKSURYHVWKDW\RXDUHQRWDUHVLGHQWRI
1RUZD\6ZHGHQ'HQPDUNRU)LQODQG:KHQOHDYLQJ1RUZD\JRWR
08/7,0(',$ WKH*OREDO5HIXQGGHVNVKRZWKHVHDOHGJRRGV\RX¶UH,'DQGWKH
$9$%&$&%(5*(1$6 *OREDO5HIXQG&KHTXHDQG\RXZLOOLPPHGLDWHO\UHFHLYH\RXUFDVK
6DQGEUHNNHYHLHQ11HVWWXQ%HUJHQ UHIXQG

7HO)D[ 
SRVW#DYDEFDFFRPZZZDFEHUJHQQR */2%$/5()81'125*($6
&RQWDFW0U%DDUG+DQVHQ 32%R[1‘VWHUnV
'HVFULSWLRQ 7HO
2UJDQLVHVDQGSURYLGHVVRXQGOLJKWDQGDXGLRYLVXDOIRUDOONLQGVRI )D[
DUUDQJHPHQWVFRQIHUHQFHVDQGHYHQWV WD[IUHH#QRJOREDOUHIXQGFRP

ZZZJOREDOUHIXQGQR
3$352'8.6-21(5%(5*(1$6
0¡OOHQGDOYHLHQ%1%HUJHQ
7HO)D[
D[HO#SDSQRZZZSDSQREHUJHQ
&RQWDFW0U$[HO6XQGERWWHQ
'HVFULSWLRQ
3$3DUHDPD\RUQDWLRQDOVXSSOLHURIWHFKLFDOVROXWLRQVIRUVSHFLDO
HYHQWVFRQFHUWVIHVWLYDOVDQGSUHVHQWDWLRQV2XUVNLOOHGVWDII
GHOLYHUVRXQGOLJKWLQJVWDJLQJLPDJHVS\URWHFKQLFVDQGVSHFLDO
HIIHFWV);7XUQNH\VROXWLRQVIRURXWGRRUVKRZVZLWKODUJHPRELOH
VWDJHV/DUJHLQGRRUS\URVKRZV





30 BE RGEN PROD UC T MANUAL 2 0 0 8 / 2 0 0 9 www. vi si t B e rge n.com

 $6(/(&7,212)6+236
6+233,1*&(175(6 $''5(66 7(/(3+21( :(%(0$,/
%HUJHQ6WRUVHQWHU 6WU¡PJDWHQ  ZZZEHUJHQVWRUVHQWHUQR
*DOOHULHW 7RUJDOPHQQLQJ  ZZZJDOOHULHWFRP
.O¡YHUKXVHW 6WUDQGJDWHQ  ZZZNORYHUKXVHWFRP
/DJXQHQ6WRUVHQWHU .URKQnVYHLHQ  ZZZODJXQHQQR

6289(1,56.1,7:($5+$1'&5$)76 $576  
$XGKLOG9LNHQV9HYVWRYH +ROPHGDOVJnUGHQ%U\JJHQ  ZZZJRVKRS1RUZD\FRP
%U\JJHQ+DQGHO$6 %UHGVJnUGHQ%U\JJHQ  ZZZEU\JJHQKDQGHOQR
%U\JJHQ+XVIOLG %XJnUGHQ%U\JJHQ  ZZZVZHDWHUVSHFLDOLVWFRP
'DOHRI1RUZD\IDFWRU\RXWOHW 'DOHNPIURPFLW\FHQWUH  ZZZGDOHQR
)O¡LHQ6RXYHQLU )O¡\IMHOOHW  
+MHUWKROP$6 2ODY.\UUHVJDWH  EHUJHQ#KMHUWKROPQR
+XVIOLGHQ%HUJHQ$6 9nJVDOPHQQLQJ  ZZZQRUVNIOLGQR%HUJHQ
-HQV&KU%HUOH$6 %U\JJHQ  ZZZEHUOHWDEXUHWWHQQR
1LOVVHQ3n%U\JJHQ %U\JJHQ  RDOOHUV#RQOLQHQR
2OHDQD 6WUDQGNDLHQ$  ZZZROHDQDQR
6WLQH+RII.XQVWJODVV ‘YUH+RSVYHJ  ZZZVWLQHKRIIQR
6XVDQ)RVVH.QLWZHDU 1DQVHQVYHL  ZZZQRUZHJLDQNQLWZHDUFRP
6ZHDWHUPDQ/DXPDQ /RQHYnJ  ODXPDQQ#IUHHZDYHFF
:LQGIMRUG6ZHDWKHUV 6ORWWVJDWHQ  ZZZZLQGIMRUGFRP

75$9(//($7+(5*22'6   
$)O¡OR(IWI$6 7RUJDOPHQQLQJHQ  
%HUJHQV3DUDSO\ / UYDUH$6 6WUDQGJDWHQ  EHUJSO#RQOLQHQR
&LW\EDJ %U\JJHQ %HUJHQ6WRUVHQWHU  ZZZFLW\EDJQR

-(:(//(5< :$7&+(6   
+*DPV+DXJV¡HQ$6 7RUJDOPHQQLQJHQ  ZZZKJKQR
,YHUVHQ &R 6WUDQGJDWHQ  ZZZSURWLGQR
-XKO¶V6LOYHU*DOOHU\ (QJHOJnUGHQ%U\JJHQ  ZZZMXKOVQR
7KHRGRU2OVHQV(IWI 2OH%XOOVSODVV  ZZZWRHQR

)22'*52&(5,(6   
%DNHU%UXQ 'DPVJnUGVYHLD  ZZZEDNHUEUXQQR
.M¡WWEDVDUHQ 9HWUOLGVDOPHQQLQJ  ZZZNMRWWEDVDUHQQR
1RUGLF&DYLDU *RGYLNVYHLHQ  ZZZQRUGLFFDYLDUFRP
5HPD'UHJJHQ 'UHJJVDOPHQQLQJ  ZZZUHPDQR
7RUJKDQGOHU$OI+XVHE¡ )LVK0DUNHW  DOI#VHDERUQQR
7RUJKDQGOHU$UQILQQ'MXNDVWLHQ )LVK0DUNHW  DGMXNDVWHLQ#RQOLQHQR
7RUJKDQGOHU+DUDOG/LH )LVK0DUNHW  
7RUJKDQGOHU-RKDQQHV+HOOHV¡\ )LVK0DUNHW  
7RUJKDQGOHU5DJQDU)MHOOVNnO )LVK0DUNHW  
7RUJKDQGOHU7URQG%UHLVWHLQ )LVK0DUNHW  WUEUHL#RQOLQHQR

3+272 35,17,1*   
)RWR7U\NN$6 .RQJ2VFDUVJW  ZZZIRWRWU\NNQR

.,26.6   
%U\JJHQ7REDNN$6 %U\JJHQ%UHGVJnUGHQ  
1DUYHVHQ 6HYHUDOVKRSVLQ%HUJHQ  ZZZQDUYHVHQQR

27+(56   
%HUJHQ6WHLQVHQWHU %UHGVJnUGHQ)  
(OHNWURVHQWHUHW$6 7RUJOPHQQLQJHQ*DOOHULHW  ZZZHOHNWURVHQWHUHWDV
+DDODQG6NR 6WUDQGJDWHQ  ZZZKDDODQGVNRQR
2SWLNHU6YDE¡$6 6WUDQGJDWHQ  ZZZV\QVDPQR
5XEHQV9DUPH*OHGHU 9HWUOLGVDOPHQQLQJ  ZZZUXEHQVQR
6SHLO 5DPPH$6 ‘YUHJW  ZZZVSHLORJUDPPHQR
-DUOHQV9DVNRWHTXH /LOOH‘YUHJDWHQ  ZZZMDUOHQVQRWHEUDQ#RQOLQHQR
:DOOHQGDKO VKRSVLQWKH%HUJHQDUHD  ZZZMHUQLDNMHGHQQR

w w w.vis itBe rge n. com B E R G E N P R O D U C T M A N UA L 2 0 0 8 / 2009 31

 &20,1*(9(176
%HUJHQKRVWVDZLGHYDULHW\RIDFWLYLWLHVUDQJLQJIURPWKHILQHDUWVWROLYHO\IRRWEDOOPDWFKHVDWWKH%UDQQVWDGLXP7KHFLW\KDV
RQHRIWKHZRUOG¶VROGHVWV\PSKRQ\RUFKHVWUDVDSURIHVVLRQDOEDOOHWFRPSDQ\DQH[FLWLQJMD]]DQGEOXHVVFHQHUHSHUWRU\
WKHDWUHVLPDJLQDWLYHUHYXHVDQGDZLGHFKRLFHRIIHVWLYDOV+HUHLVDVPDOOVHOHFWLRQ)RUDQH[WHQVLYHOLVWRIHYHQWVWKHFLW\RI
FXOWXUHFDQEHIRXQGRQZZZYLVLW%HUJHQFRPHYHQWV

<($5/< '$7( (9(17 9(18( :(%
 -DQ±'HF )DUPHU¶V0DUNHWODVW)ULDQG6DWRIHYHU\PRQWK 9nJVDOOPHQQLQJHQ ZZZERQGHQVPDUNHGQR
 -DQ±-XQ :HHNO\ FRQFHUWV ZLWK %HUJHQ 3KLOKDUPRQLF 2UFKHVWUD ± *ULHJKDOOHQ ZZZILOKDUPRQLHQQR
$XJ±'HF 7KXUVGD\V
 ± (XUR±(XURSHDQ+DQGEDOO&KDPSLRQVKLS +DXNHODQGVKDOOHQ ZZZHXURFRP
; ± 7UDYHO7UDGH)DLU³5HLVHNODU´ $UHQXP ZZZSRVVLELOLW\QR
  &RQFHUWZLWK.HQW *ULHJKDOOHQ ZZZEHUJHQOLYHQR
; ± %RDW)DLU³'UDWLOVM¡V´ $UHQXP ZZZGUDWLOVMRVQR
  &RQFHUWJDOOD:LHQHU-RKDQ6WUDXVV *ULHJKDOOHQ ZZZJULHJKDOOHQQR
 ± 8.(1±³7KH:HHN´±VWXGHQW¶VIHVWLYDODWWKH6FKROO 1++ ZZZXNHQQR
RI(FR
; ± %RUHDOLV±%HUJHQ&RQWHPSRUDU\0XVLF)HVWLYDO &LW\FHQWUH ZZZERUHDOLVIHVWLYDOQR
  &RQFHUWZLWK.DL]HUV2UFKHVWUD $UHQXP ZZZEHUJHQOLYHQR
; ± )DLU³7KH$OWHUQDWLYH)DLU´ *ULHJKDOOHQ ZZZDOWQHWWQR
  &RQFHUWZLWK.XUW1LOVHQ $UHQXP ZZZEHUJHQOLYHQR
  &RQFHUWZLWK%HWK+DUW /RJHQ7HDWHU ZZZEHUJHQOLYHQR
;  (DVWHUIXQIRUWKHZKROHIDPLO\ +RUGDPXVHHW ZZZE\PXVHHWQR
  1RUZHJLDQ7DEOH7HQQLV&KDPSLRQVKLS )\OOLQJVGDOHQ ZZZERUGWHQQLVQR
,GUHWWVKDOO
; ± 6SULQJUHFLWDOVDW6LOMXVW¡O±6XQGD\V 6LOMXVW¡O ZZZVLOMXVWROQR
  &RQFHUWZLWK5XIXV:DLQZULJKW *ULHJKDOOHQ ZZZEHUJHQOLYHQR
; ± %DUEHG:LUH0XVLF)HVWLYDO±+DUGURFN 0HWDO)HVWLYDO +XOHQ ZZZSLJJWUDGQHW
  &RQFHUWZLWK0DUN.QRSIOHU 9HVWODQGVKDOOHQ ZZZEHUJHQOLYHQR
;  0&³6SULQJPHHWLQJ´LQ%HUJHQ )HVWSODVVHQ 
; ± %HUJHQIHVW±PXVLFIHVWLYDO &LW\FHQWUH ZZZEHUJHQIHVWQR
; ± 7KH1RUZHJLDQ0HGLD)HVWLYDO &LW\FHQWUH ZZZPHGLHGDJHUQR
 ± %HUJHQ6ZLP)HVWLYDO 6HQWUDOEDGHW 
;  &RQVWLWXWLRQ'D\ &LW\FHQWUH ZZZPDLFRP
  &RQFHUWZLWK5REHUW3ODQWDQG$OLVRQ.UDXVV %HUJHQVKDOOHQ ZZZEHUJHQOLYHQR
; ± 1LJKW-D]]±-D]])HVWLYDO &LW\FHQWUH ZZZQDWWMD]]QR
; ± %HUJHQ,QWHUQDWLRQDO)HVWLYDO &LW\FHQWUH ZZZILEQR
;  PRXQWDLQVZDONLQJWRXU &LW\PRXQWDLQV ZZZEHUJHQWXUODJQR
;  8OULNHQ2SS±0RXQWDLQUDFH 0RXQW8OULNHQ ZZZXOULNHQRSSQR
  &RQFHUWZLWK.,66 .RHQJHQ ZZZEHUJHQOLYHQR
; ± 2UJDQUHFLWDOVLQWKH&DWKHGUDO7KXUVGD\V 'RPNLUNHQ ZZZEHUJHQNLUNHQQR
; ± (YHQLQJFRQFHUWVLQWKH&DWKHGUDO6XQGD\V 'RPNLUNHQ ZZZEHUJHQNLUNHQQR
;  0DUNHW'D\ 7RUJHW ZZZWRUJHWLEHUJHQQR
;  %LF\FOHULGH%HUJHQ±9RVV &LW\FHQWUH ZZZEHUJHQFNQR
; ± 6XPPHUFRQFHUWVDW7UROGKDXJHQ±:HG6DWDQG6XQ 7UROGKDXJHQ ZZZWUROGKDXJHQFRP
  &RQFHUWZLWK-XGDV3ULHVW %HUJHQVKDOOHQ ZZZEHUJHQOLYHQR
; ± %HUJHQ)RONORUH±GDQFHSHUIRUPDQFH7XHVGD\V 6FK¡WVWXHQH ZZZYLVLW%HUJHQFRP
  )RR)LJKWHUV4XHHQVRIWKH6WRQHDJH .RHQJHQ ZZZEHUJHQOLYHQR
 ± &KRUDOFRPSHWLWLRQ³6LQJ)RU8V´ &LW\FHQWUH ZZZNRUQR
; ± %MRUJYLQ0DUNQDG±9LNLQJDQGPHGLHYDODJHIHVWLYDO %HUJHQ ZZZEMRUJYLQPDUNQDGQR
; ± *ULHJLQ%HUJHQFRQFHUW VWRU\ *UDQG +RWHO ZZZPXVLFDQRUGQR
7HUPLQXV
; ± (JJVWRFNIHVWLYDO±5RFNPXVLFIHVWLYDOIRU\RXQJDUWLVWV 86)9HUIWHW ZZZHJJVWRFNQR
; ± +DQGLFUDIWPDUNHW 9nJVDOOPHQQLQJHQ ZZZEHUJHQNXQVWQHW
; ± %HUJHQ,QWHUQDWLRQDO*XLWDU)HVWLYDO 6W0DU\¶V&KXUFK ZZZEHUJHQJXLWDUIHVWLYDOFRP
; ± 6XPPHUFRQFHUWLQ6W0DU\¶V&KXUFK7XHVGD\V 6W0DU\¶V&KXUFK ZZZEHUJHQNLUNHQQR
; ± 2UJDQUHFLWDOLQ6W-RKQ¶V&KXUFK±:HGQHVGD\ 6W-RKQ¶V&KXUFK ZZZEHUJHQNLUNHQQR
; ± (PLJUDWLRQIHVWLYDODW6OHWWD5DG¡\ :HVWHUQ 1RUZD\ ZZZXWYDQGULQJVVHQWHUQR
(PLJUDWLRQ&HQWUH
  &RQFHUWZLWK0HWDOOLFD .RHQJHQ ZZZEHUJHQOLYHQR
; ± /RVW:HHNHQGPXVLFIHVWLYDO $VN¡\ ZZZORVWZHHNHQGQHW
; ± %HUJHQ*DPH)HVWLYDO &LW\FHQWUH ZZZEHUJHQVMDNNQREHUJHQBVSLOOI
HVWLYDO
  &RQFHUWZLWK(ULF&ODSWRQ .RHQJHQ ZZZEHUJHQOLYHQR

32 BE RGEN PROD UC T MANUAL 2 0 0 8 / 2 0 0 9 www. vi si t B e rge n.com

  ± 7DOO6KLSV5DFH &LW\FHQWUH ZZZWDOOVKLSVUDFHEHUJHQQR
 ± 9HWHUDQ%UDVV%DQG)HVWLYDO &LW\FHQWUH 
; ± +ROHLQWKHVN\±PHWDOIHVWLYDO &LW\FHQWUH ZZZKROHLQWKHVN\QR
  &RQFHUWZLWK5(0 .RHQJHQ ZZZEHUJHQOLYHQR
; ± :HVW&RDVW)HVWLYDO±PXVLFIHVWLYDO 6RWUD‘\JDUGHQ ZZZYHVWN\VWIHVWLYDOHQQR
 ±'HF 0XVLFDO³/HV0LVpUDEOHV´ 'HQ1DWLRQDOH6FHQH ZZZGQVQR
; 0HGLR 7KH3KRQR)HVWLYDO±PXVLFDQGFXOWXUHIHVWLYDO &LW\FHQWUH ZZZSKRQRIHVWLYDOHQQR
6HSWHPEHU
; ± $XWXPQUHFLWDOVDW7UROGKDXJHQ±6XQGD\V 7UROGKDXJHQ ZZZWUROGKDXJHQFRP
; ± %HUJHQ)RRG)HVWLYDO &LW\FHQWUH ZZZPDWIHVWQR
; ± 5DSWXV±%HUJHQ&RPLFV)HVWLYDO *ULHJKDOOHQ ZZZUDSWXVQR
; ± 1RUZHJLDQ6FLHQFH:HHN &LW\FHQWUH ZZZIRUVNQLQJVGDJHQHQR
; ± %RDW)DLU³%nWHUWLOVM¡V´ $UHQXP ZZZGUDWLOVMRVQR
; ± %UDVVZLQG±%UDVV%DQG)HVWLYDO 86)9HUIWHW ZZZEUDVVZLQGQR
; ± 0LQLDWXUHUDLOZD\IDLU %HUJHQVKDOOHQ ZZZQMNQREHUJHQ
± %HUJ$UW %HUJHQ $UW )HVWLYDO -D]] IHVWLYDO :ULWHU¶V &LW\FHQWUH ZZZEHUJDUWQR


UHOHDVH3RHWU\&HOHEUDWLRQHWF
; ± %,))±%HUJHQ,QWHUQDWLRQDO)LOP)HVWLYDO &LW\FHQWUH ZZZELIIQR
; ± %HUJHQ$UWV &UDIW0DUNHW *ULHJKDOOHQ ZZZJULHJKDOOHQQR
; ± 7KH+ROEHUJ'D\V±%DURTXH0XVLF)HVWLYDO &LW\FHQWUH ZZZKROEHUJGDJHQHXLEQR
;  )HVWLYDORI/LJKWV &LW\FHQWUH ZZZEWQR
;  6DQWD&ODXV'D\DW0RXQW)O¡\HQ 0RXQW)O¡\HQ ZZZEHUJHQWXUODJQR
;  /XFLDFHOHEUDWLRQVDW0RXQW)O¡\HQ 0RXQW)O¡\HQ ZZZEHUJHQWXUODJQR
6XEMHFWWRWKHSURYLVRFKDQJHVDQGDQ\VXEVHTXHQWDOWHUDWLRQV



:((./<(9(176
<($5/< '$7( (9(17 9(18( :(%
; -DQ±-XQ &RQFHUWVZLWK%HUJHQ3KLOKDUPRQLF2UFKHVWUD±7KXUVGD\V *ULHJKDOOHQ ZZZILOKDUPRQLHQQR
; ± 6SULQJUHFLWDOVDW6LOMXVW¡O±6XQGD\V 6LOMXVW¡O ZZZVLOMXVWROQR
; ± 6XPPHUFRQFHUWVDW7UROGKDXJHQ±:HG6DWDQG6XQ 7UROGKDXJHQ ZZZWUROGKDXJHQFRP
; ± 2UJDQUHFLWDOVLQWKH&DWKHGUDO7KXUVGD\V 'RPNLUNHQ ZZZEHUJHQNLUNHQQR
; ± (YHQLQJFRQFHUWVLQWKH&DWKHGUDO6XQGD\V 'RPNLUNHQ ZZZEHUJHQNLUNHQQR
; ± %HUJHQ)RONORUH±GDQFHSHUIRUPDQFH7XHVGD\V 6FK¡WVWXHQH ZZZYLVLW%HUJHQFRP
; ± *ULHJLQ%HUJHQFRQFHUW VWRU\ *UDQG+RWHO7HUPLQXV ZZZPXVLFDQRUGQR
; ± 6XPPHUFRQFHUWLQ6W0DU\¶V&KXUFK7XHVGD\V 6W0DU\¶V&KXUFK ZZZEHUJHQNLUNHQQR
; ± 2UJDQUHFLWDOLQ6W-RKQ¶V&KXUFK±:HGQHVGD\ 6W-RKQ¶V&KXUFK ZZZEHUJHQNLUNHQQR
; $XJ±'HF &RQFHUWVZLWK%HUJHQ3KLOKDUPRQLF2UFKHVWUD±7KXUVGD\V *ULHJKDOOHQ ZZZILOKDUPRQLHQQR
; ± $XWXPQUHFLWDOVDW7UROGKDXJHQ±6XQGD\V 7UROGKDXJHQ ZZZWUROGKDXJHQFRP


























w w w.vis itBe rge n. com B E R G E N P R O D U C T M A N UA L 2 0 0 8 / 2009 33

 %22.7,&.(76$1'*(7025(,1)250$7,21+(5( :(% 7(/
0D\±1RUZHJLDQ1DWLRQDO'D\ ZZZPDLQR 
$UHQXP ZZZDUHQXPQR 
%DUQDV+XV±&KLOGUHQ¶V+RXVH ZZZEHUJHQNRPPXQHQREDUQDVKXV 
%HUJHQ$UW)HVWLYDO%HUJ$UW ZZZEHUJDUWQR 
%HUJHQ1LJKW-D]])HVWLYDO ZZZQDWWMD]]QR  
%HUJHQ3KLOKDUPRQLF2UFKHVWUD ZZZKDUPRQLHQQR  
%HUJHQ,QWHUQDWLRQDO&KDPEHU0XVLF)HVWLYDO ZZZPXVLFDQRUGQR 
%HUJHQ&LQHPD ZZZILOPZHEQREHUJHQNLQR 
%HUJHQ,QWHUQDWLRQDO)HVWLYDO ZZZILEQR  
%HUJHQ6HQWUXP$6 ZZZEHUJHQVHQWUXPQR 
%HUJHQ6SLOOIHVWLYDO*DPH)HVWLYDO ZZZEHUJHQVSLOOIHVWLYDOQR 
%,77HDWHUJDUDVMHQ ZZZELWWHDWHUJDUDVMHQQR  
'DQVHWHDWHUHW&DUWH%ODQFKH ZZZQFEQR 
'HQ1DWLRQDOH6FHQH±WKHDWUH ZZZGQVQR 
'HW$NDGHPLVNH.YDUWHU ZZZNYDUWHUHWQR 
)\OOLQJVGDOHQ1\H7HDWHU  
*DUDJH ZZZJDUDJHQR 
*ULHJ+DOO ZZZJULHJKDOOHQQR 
+RUGDODQG7HDWHU ZZZKRUGDODQGWHDWHUQR 
/RJHQ ZZZORJHQWHDWHUQR  
/\V¡HQ&RQFHUWV O\VRHQ#RQOLQHQR 
%HUJHQIHVW ZZZEHUJHQIHVWQR  
5DSWXV%HUJHQ&RPLFV)HVWLYDO ZZZUDSWXVQR 
5LFN
V ZZZQLJKWVQR 
6RPPHU%HUJHQ ZZZVRPPHUEHUJHQQR 
7KH1RUZHJLDQ0HGLD)HVWLYDO ZZZPHGLHIHVWLYDOHQFRP 
7UROGKDXJHQ&RQFHUWV ZZZWUROGKDXJHQFRP 
9DQQNDQWHQ ZZZYDQQNDQWHQQR 
9HUIWHW86) ZZZXVIQR 
9HVWODQGVNH7HDWHUVHQWHU ZZZWHDWHUVHQWHUQR 
:HVW1RUZHJLDQ2SHUD ZZZRSHUDEHUJHQQR   

*URXSERRNLQJVDQGYDULRXVSDFNDJHV
5HY\ 7HDWHUVHUYLFH SRVW#UHY\RJWHDWHUQR 
%LOOHWWVHUYLFH²1RUZD\3RVW·VWLFNHWVHUYLFH ZZZELOOHWWVHUYLFHQR 


34 BE RGEN PROD UC T MANUAL 2 0 0 8 / 2 0 0 9 www. vi si t B e rge n.com

 7+(%(5*(15(*,21
7+(6275$‘<*$5'(15(*,21 EXWWKHRSHQLQJKRXUYDULHVLQDFFRUGDQFHZLWKWKHVHDVRQ0DUFK±
6HSW±
:HVWRI%HUJHQ 5RRPVIRUOHW7KHUHDUHDOVRPDUNHGKLNLQJWUDLOVWKHPRVWIDPRXV
,VODQGVNPZHVWRI%HUJHQRQWKH1RUWK6HD7KHDUHDLVDQ LVFDOOHG1RUGVM¡O¡\SDWKH1RUWK6HDWUDLO
DUFKLSHODJRZKLFKFRQVLVWVRIODUJHDQGVPDOOLVODQGV 

FRYHULQJDQDUHDRINP7KHDUHDLVJHQHUDOO\OHYHODQGWKH +-(/0(2/'&+85&+
KLJKHVWSRLQWLVPHWUHVDERYHVHDOHYHO3RSXODWLRQDSSUR[ 15RQJ
 )URPWKHFHQWUHRI%HUJHQLWRQO\WDNHV
PLQXWHVWRJHWWRWKHVHEHDXWLIXOLVODQGVZKHUH\RXZLOOILQGZDUDQG
FRDVWDOPXVHXPVDUWJDOOHU\ROGDQGQHZWUDGLQJVLWHVJRRGVFXED
GLYLQJILVKIDUPVERDWVIRUKLUHERDWWULSVIUHVKDLUEDWKLQJLQWKH
1RUWK6HDRUVKHOWHUHGED\VZDONLQJWUDFNVDQGILUVWRIDOOGHHSVHD
DQGIUHVKZDWHUILVKLQJZLWKRUZLWKRXWERDW<RXFDQDOVRJRRQD
7HO)D[
NXVWPXVHHW#PXVHXPYHVWQRZZZPXVHXPYHVWQR
&RQWDFW0V%M¡UJ&KULVWRSKHUVHQ&RDVWDO0XVHXP
2SHQLQJKRXUV$OO\HDURQUHTXHVW
'HVFULSWLRQ
7KHFKXUFKZDVEXLOWWKURXJKYROXQWDU\FRPPXQDOZRUNDQGZDV
GHHUVDIDUL)RUDFFRPPRGDWLRQWKHUHDUHKRWHOVJXHVWKRXVHV ILQLVKHGLQPD[SHUVRQV5HIXUELVKHGDQGSUHVHUYHGROG
FKDOHWVDSDUWPHQWVDQGFDPSLQJVLWHV$FFRPPRGDWLRQDQGDOPRVW ´QDXVW´QHDUE\6LWXDWHGLQD´IDUPOLNH´LG\OOLFODQGVFDSH+RZWRJHW
DOORIWKHDWWUDFWLRQVDUHDYDLODEOHWKURXJKRXWWKH\HDU7RXULVW WKHUH5RDGWR.ROOWYHLW59WRZDUGV‘\JDUGHQ
,QIRUPDWLRQ%HUJHQ7RXULVW,QIRUPDWLRQ&HQWUHVHHFKDSWHU 
 .2/61(6*$63/$17
$775$&7,216 15RQJ
 7HO)D[
$'1(6729$ NXVWPXVHHW#PXVHXPYHVWQRZZZPXVHXPYHVWQR
1RUGUH6 OH1+HOOHV¡\ &RQWDFW0V%M¡UJ&KULVWRSKHUVHQ&RDVWDO0XVHXP
7HO 'HVFULSWLRQ
HJLODV#RQOLQHQR .ROVQHVLVDJDVWHUPLQDOKDUGO\YLVLEOHLQWKHWHUUDLQ7KHJDVLV
&RQWDFW0U(JLO$VEM¡UQ6 OH SXPSHGLQWRSLSHVLQWKH1RUWK6HDDQGWUHDWHGKHUHEHIRUHLWLV
2SHQLQJKRXUV6XPPHURQUHTXHVW SXPSHGRQWR(XURSH*XLGHGWRXUVE\ZULWWHQDSSOLFDWLRQWR6WDWRLO
3ULFHIRUJURXSV12.IRUJURXSVRI DQG.ROVQHV*DVVDQOHJJRIDOO1RUZHJLDQRLOFRPHVLQSLSHV
'HVFULSWLRQ IURPWKH1RUWK6HDLVVWRUHGLQZHOOVDQGVKLSSHGE\ERDWWR
\HDUROGKRXVH7RXURIWKHKRXVHDQGLQIRUPDWLRQDERXWOLIHLQ 0RQJVWDGUHIILQHU\+RZWRJHWWKHUH5RDG
DQROG´NO\QJH´FOXVWHURIKRXVHVOLNHWKHRQH$GQHVWRYDLVDSDUW 
RI&RQFHUWVDYDLODEOHZLWKWKHPHVDQGORFDOWUDGLWLRQ9LHZSRLQWDW .<67086(80,‘<*$5'(1086(809(67
WKH6NUHEHUJHW3KRWRH[KLELWLRQ1DWXUHDQGFXOWXUHRQ6 O¡\ 7+(&2$67$/086(80,1‘<*$5'(1
+RZWRJHWWKHUH5RDGWKHQURDGWR‘\JDUGHQIROORZVLJQ 2YnJHQ15RQJ
WR6 OH 7HO)D[

N\VWPXVHHW#PXVHXPYHVWQRZZZPXVHXPYHVWQR
)-(//&+85&+ &RQWDFW0UV(YHO\Q-RKDQQHVHQ
)MHOO1)MHOO 2SHQLQJKRXUV0D\$XJ0RQ)UL6XQ
7HO)D[ $SU6HSW6XQ
*HUGIMHOGDQGHUVHQ#IMHOONRPPXQHQR (QWUDQFH)HH$GXOW12.&KLOGUHQ)UHHEHORZ\HDUV
ZZZIMHOON\UNMHO\GQR *URXS12.
&RQWDFW0V*HUG)MHOG$QGHUVHQ 'HVFULSWLRQ
2SHQLQJKRXUV$OO\HDURQUHTXHVW 7KH&RDVWDO0XVHXPLQ‘\JDUGHQLVDPXVHXPWKDWIRFXVHVRQWKH
%XLOWLQZKLWHZRRGHQFKXUFK$UFKLWHFWYRQGHU/LSSH+RZWR FRDVWDOFXOWXUHRIWKHRXWHUUHJLRQVRI+RUGDODQG7KHPXVHXP
JHWWKHUH5RDGRQULJKWKDQGVLGHIROORZVLJQ ZKLFKLVDQHFRORJLFDOPXVHXPLVVLWXDWHGQHDUDJURXSRIKLVWRULF
 ERDWKRXVHV+HUH\RXZLOOILQGDPRGHUQQHZEXLOGLQJZKLFK
*$//(5,+$*$1(6 FRQWDLQVRQHSHUPDQHQWH[KLELWLRQ7KHPXVHXPDOVRKDVWKUHH
6DUWRU6HQWHU1WUDXPH ERDWKRXVHVZLWKILVKHULHVDQGERDWH[KLELWLRQVDQLFHFDIpZLWK
7HO RXWGRRUVHDWLQJ+LVWRULFDOILOPVDQGILOPDERXWWKH.ROOVQHVJDV
&RQWDFW.ULVWLQ*LOEHUJ%M UXP SODQWLQ(QJOLVK+RZWRJHWWKHUH5RDGIURP%HUJHQWKHQURDG
2SHQLQJKRXUV7KXUVGD\V±)ULGD\VDQG6DWXUGD\V WRZDUGV‘\JDUGHQ
 
'HVFULSWLRQ /$1*‘<&2$67$/&(175(
&KDQJLQJH[KLELWLRQZLWKDUWPDGHE\GLIIHUHQWDUWLVWVERWKORFDODQG 3RVWDODGGUHVV)MHOOUnGKXV16WUDXPH
RWKHUQRUZHJLDQV 7HO)D[
+RZWRJHWWKHUH5RDG6DUWRU6KRSSLQJ&HQWHU NXOODQJ#RQOLQHQRZZZIMHOONRPPXQHQR
 &RQWDFW)MHOO.RPPXQHRSSYHNVWHWDW
*/(695.$)( &$7(5,1*
1*OHVY U
7HO)D[
EDNHULHW#KROPDNDLHQQRZZZKROPDNDLHQQR
&RQWDFW0U-RQ6WHLQDU0LGODQJ
'HVFULSWLRQ
7KHUHVWDXUDQWFRIIHHVKRSLVVLWXDWHGDWWKHROGWUDGLQJSODFHRI
*OHVY UDWUDGLQJSODFHZLWKKLVWRU\JRLQJEDFNWRWKHFHQWXU\
*OHVY ULVVLWXDWHGE\WKHVHDVRXWKZHVWRI%HUJHQ$FFHVVE\FDU
RUE\ERDWPLQXWHVIURP%HUJHQ7KHUHVWDXUDQWLVRSHQDOO\HDU
2SHQLQJKRXUV-XQ6HSW6XQDQGRQUHTXHVW
'HVFULSWLRQ
$WUDGLWLRQDOPDULWLPHSODFHZLWKDQROGVKRSDERDWKRXVHDQG
EDNHU\ZLWKDVWRQHRYHQDQGORFDWHGDWWKHZHVWFRDVWRI
6RWUD7KHUHVWRUHGEXLOGLQJVDUHDSHDFHIXOKLVWRULFGRFXPHQWRYHU
WKHWUDGLWLRQDOFRDVWDOZD\RIOLIHDQGVHWWOHPHQW7KHSODFHKDVD
EHDXWLIXOEDWKLQJEHDFKVXLWDEOHIRUFKLOGUHQ)URPWKHHQGRI
0D\WRWKHHQGRI$XJXVWWKHFDIpLVRSHQIURPRQ
6XQGD\VFRIIHH EXQVIURPWKHEDNHU\OHIVHDQGZDIIOHV+RZ
WRJHWWKHUH5RDGWR)MHOO&KXUFKWKHQURDGWR6NnOHYLN
6FKRRONPZKHUH\RXWXUQOHIWWRWKHLVODQG/DQJ¡\QD


w w w.vis itBe rge n. com B E R G E N P R O D U C T M A N UA L 2 0 0 8 / 2009 35

 086(809(677-(/'67‘0$5.$
2YnJHQ15RQJ
7HO)D[
NXVWPXVHHW#PXVHXPYHVWQRZZZPXVHXPYHVWQR
&RQWDFW0V%M¡UJ&KULVWRSKHUVHQ
'HVFULSWLRQ
,QWKH7MHOGVW¡PDUNDZDVHVWDEOLVKHGDVDQDWXUHUHVHUYH
+HUH\RXFDQVWLOOVHHWKH\HDUROGKHDWKODQGVDQGWKHELUGOLIH
+RZWRJHWWKHUH5RDGWR.ROOWYHLW59WRZDUGV‘\JDUGHQ
 1$871(6),6.(95
5$*1$5)527-2/'&(5$0,&6
3RVWDODGGUHVV1RUGnVK¡JGD15nGDO
7HO
&RQWDFW5DJQDU)URWMROG
)RUIXUWKHULQIRUPDWLRQ
7LFNHWVWREHERXJKWDWRSHUDWLQJFRPSDQ\)RQQDIO\RU%HUJHQ
7RXULVW,QIRUPDWLRQ7HO
&RQWDFW)RQQDIO\0U.MHOO9LJV¡WHO
NMHOO#IRQQDIO\QR$XVWHYROOFKDPEHURIFRPPHUFHDQGLQGXVWU\
0V5HQDWH.OHSVYLNWHO
DQDHULQ#RQOLQHQR6HHZZZPDUVWHLQI\UQRRUZZZIRQQDIO\QR
IRUPRUHLQIRUPDWLRQ

17MHOGVW¡
7HO)D[
RWWR#QDXWQHVILVNHYDUQRZZZQDXWQHVILVNHYDUQR
'LVWDQFHNPIURPFLW\FHQWUH
2SHQLQJKRXUV6XPPHU0RQ7KXDQGRQUHTXHVW &RQWDFW0U2WWR)RUVWU¡QHQ
'HVFULSWLRQ 'HVFULSWLRQ
&HUDPLFVZRUNVKRSKDQGLFUDIWVDQGVWDWXHVIRUVDOH 2IIHUVFKDUPLQJDSDUWPHQWVUDQJLQJLQVL]HIURPPðWRPð
+RZWRJHWWKHUH5RDGWR.ROOWYHLW59WRZDUGV‘\JDUGHQ $OODSDUWPHQWVDUHIXOO\HTXLSSHGIRUWRSHUVRQVDQGDUHORFDWHG
)ROORZVLJQE\6WXUH7HUPLQDO LQVWXQQLQJVXUURXQGLQJVZLWKFOHDUZDWHUVRIWKHFRYHZDVKLQJLQ
 XQGHUWKHWHUUDFHV(DFKDSDUWPHQWLVIXOO\IXUQLVKHG$OVRD
52$/'7(//1(6$57&2//(&7,21 UHOD[LQJRXWGRRUWHUUDFHZLWKDVHDYLHZ(DFKDSDUWPHQWKDVLW
V
+DJDQHV1)MHOO RZQIW/RFDODFWLYLWLHVOLNHERDWVIRUKLUHGHHSVHDILVKLQJ
7HO)D[ DQG6FXEDGLYLQJ+RZWRJHWWKHUH5RDGWKHQURDG

&RQWDFW.ULVWLQ*LOEHUJ%M UXP 125/$1',$0$567(,1(1+27(//
2SHQLQJKRXUV6XQGD\V 6HHFKDSWHUIRUGHWDLOV
'HVFULSWLRQ
,QWKH5RDOG7HOOQHV$UW&ROOHFWLRQ\RXFDQVHHWKHSHUPDQHQW

H[KLELWLRQRI5RDOG7HOOQHV¶ZRUNVDQGEX\RULJLQDODQGUHSURGXFHG 6275$525%86(17(5
ZRUNVRI5RDOG7HOOQHV*XLGHGWRXUVZLOOEHDUUDQJHGRQUHTXHVW 6LOGHSROOHQ1*OHVY U
RXWVLGHRSHQLQJKRXUV 7HO)D[
+RZWRJHWWKHUH5RDGSDVWWKH)MHOO&KXUFKIROORZVLJQVWR SRVW#URUEXVHQWHUFRPZZZURUEXVHQWHUFRP
+DJDQHV 'LVWDQFHNPIURPFLW\FHQWUH
 &RQWDFW0U.MHOO+nNRQ(YHQVHQ
7+(1257+6($75$)),&086(802)7(/$9c* 'HVFULSWLRQ
6RWUD5RUEXVHQWHULVVLWXDWHGULJKWEHVLGHVRPHRIWKHEHVWVLWHVIRU
:$5086(80086(809(67² RFHDQILVKLQJLQ1RUZD\7KHRFHDQILVKHUFDQH[SHFWJUHDWILVKLQJ
125'6-‘)$576086((7 VLWHVVROLGERDWVDQGDQRIIHURQODQGWKDWEULQJVWKDWOLWWOH
17HODYnJ H[WUD+RZWRJHWWKHUH5RDGDIWHU(LGHIROORZVLJQWR*OHVY U
7HO)D[ 
QRUGVMRIDUWPXVHHW#PXVHXPYHVWQRZZZPXVHXPYHVWQR
&RQWDFW0V-HQQ\+HJJYLN 7+($6.‘<5(*,21
2SHQLQJKRXUV$OO\HDU6XQ
0D\6HSW0RQ6DW ±1RUWK:HVWRI%HUJHQ
(QWUDQFHIHH12.JURXSVRYHUSHRSOH12.
&KLOGUHQ)UHH
'HVFULSWLRQ
([KLELWLRQDQGILOPRQWKH7HODYnJ7UDJHG\LQWKH1RUWK6HD
7UDIILF´6KHWODQG/DUVHQ´DQGWHPSRUDU\H[KLELWLRQV7KH
ILVKLQJYLOODJH7HODYnJZDVWRWDOO\GHVWUR\HGGXULQJWKHZDUDQGDOO
LWVLQKDELWDQWVZHUHGHSRUWHG0DQ\RIWKHPQHYHUVDZ7HODYnJ
DJDLQ7KHFDIpVHUYHVOXQFKDQGOLJKWGLVKHV8SWRSHRSOH+RZ
WRJHWWKHUH5RDGDIWHU(LGHIROORZVLJQWR7HODYnJ%XVIURP
WKH%XV6WDWLRQURXWH

 HUY#RQOLQHQRZZZDVNR\PXVHXPVODJQR
$&&2002'$7,21
 'HVFULSWLRQ
0$567(,1/,*+7+286(
'LVFRYHUWKHIDQWDVWLFQDWXUHIURP0DUVWHLQ/LJKWKRXVH
7KHOLJKWKRXVHWKDWZDVOLWIRUWKHILUVWWLPHLQZDVDXWRPDWHG
LQDQGGHKDELWDWHGLQ7KHOLJKWKRXVHLVVLWXDWHGRQD
VPDOOLVOHWIDURXWLQWKH.RUVIMRUGLQWKHPXQLFLSDOLW\RI$XVWHYROO
([SHULHQFHWKHHQRUPRXVSRZHUVRI0RWKHU1DWXUHDVZHOODV
HQMR\WKHRFHDQWKHYLHZWKHKLVWRU\DQGWKHVLOHQFH2UPD\EH
\RXZDQWWROLVWHQWRDQLQWLPDWHFRQFHUWLQWKHVHH[LWLQJ
VXUURXQGLQJV"7RWDOFDSDFLW\IRUDUHFHSWLRQLVSHUVRQV7KHWULS
RXWWRWKHOLJKWKRXVHLVLQDKHOLFRSWHUIURP%HUJHQRUIURP$XVWHYROO
DQGWKLVWULSLVDQH[SHULHQFHLQLW
VVHOI'LVFRXQWVIRUJURXSV 1+HUGOD
'XUDWLRQ±KRXUV
3ULFH)URP12.IRUXSWRSHUVRQV,QDGGLWLRQWKHUHLVD
12.ODQGLQJIHHSUSHUVRQ
36 BE RGEN PROD UC T MANUAL 2 0 0 8 / 2 0 0 9
,VODQGQRUWKZHVWRI%HUJHQNPGULYHIURPWKHFHQWUHRI%HUJHQ
RQURDGQRDQGWKHQRYHUWKH$VN¡\EULGJH1RUZD\¶VORQJHVW
VXVSHQVLRQEULGJH7KHODUJHVWUXUDOGLVWULFWRIWKHFRXQW\RI
+RUGDODQGZLWKLQKDELWDQWV

$775$&7,216

$6.‘<086(806/$*
16WUXVVKDPQ
7HO
&RQWDFW0U(UOLQJ9LUNHVGDO
7KH6KRGG\IDFWRU\RI$UQH-RKDQQHVHQZDVHVWDEOLVKHGLQ
7KHSURGXFWLRQILQLVKHGLQWKHVHYHQWLHV6HYHUDORIWKHHPSW\
IDFWRU\URRPVDUHQRZEHLQJXVHVIRUFXOWXUDOSXUSRVHV7KH
H[KLELWRQVKRZVOLIHDW$VN¡\GXULQJROGWLPHV%\WKHKDUERXULQ
6WUXVVKDPQWKHUHLVDVSHFLDOEHDFKKRXFHHQYLURQPHQWZKHUHWKH
ROGHVWKRXVHLVIURPWKHWKFHQWXU\6WUXVVKPQZDVWKHFOHUJLFDO
DQGDGPLQLVWUDWLYHFHQWHUIRUWKHPXQLFLSDOLW\RI$VN¡\IRUPDQ\
\HDUV$ILOPDERXW6WUXVVKDPQLVWH[WHGLQ(QJOLVK1HZILVKHU\
H[KLELWLRQ

+(5'/$&+85&+
7HO
ZZZNLUNHQDVNR\QRKHUGODNLUNHQKWP
&RQWDFW0V+HLGL1\KDPPHU
www. vi si t B e rge n.com
 2SHQLQJKRXUV0D\6HSW6XQ 7+(125'+25'/$1'5(*,21
'HVFULSWLRQ
6PDOOFKXUFKGDWLQJEDFNWRWKHWKFHQWXU\ 1RUWKRI%HUJHQ
+RZWRJHWWKHUH5RDGZHVWRYHUWKH$VN¡\EULGJHWKHQURDG &RDVWDOGLVWULFWQRUWKRI%HUJHQFURVVLQJWKH1RUGKRUGODQG%ULGJH
WR+HUGOD%XV6WDWLRQSODWIRUPDQG RQ(WRWKH6RJQHIMRUGLQFOXGLQJVHYHUDOLVODQGVDQGPRXQWDLQ
 GLVWULFWV,GHDOZDONLQJFRXQWU\VHDILVKLQJURXQGVWULSVE\FRDFK
+(5'/$086(80 DQGERDWDOVRIURP%HUJHQFRDVWDOKHULWDJH+RWHOVVXPPHU
1+HUGOD KRWHOVJXHVWKRXVHVFKDOHWVDQGFDPSLQJVLWHV
7HO )RUPRUHLQIRUPDWLRQ1RUGKRUGODQG7RXULVW%RDUG1,VGDOVW¡
0RELOH)D[ 7HO)D[
&RQWDFW0U*XQQDU)XUUH LQIR#YLVLWQRUGKRUGODQGQRZZZYLVLWQRUGKRUGODQGQR
KHUGOD#PXVHXPYHVWQRZZZPXVHXPYHVWQR 


2SHQLQJKRXUV-XQH$XJ'DLO\ $775$&7,216
$XJ0D\6XQ(QWUDQFHIHH$GXOW12. 
&KLOGUHQ12.*URXSVXSWRSHUVRQV %-‘51:(67086(80
'HVFULSWLRQ 10DWUHGDO
7KHPXVHXPJLYHVDSUHVHQWDWLRQRIWKHKLVWRU\WKHJHRORJ\DQG 7HO
WKHELUGOLIHRIWKHLVODQG+HUGOD&ROOHFWLRQVRIHIIHFWVPRGHOVDQG VLJUVROK#RQOLQHQRZZZEMRUQZHVWQR
IDFWVDERXW+HUGODGXULQJWKH:RUOG:DU,,ZKHQWKHJHUPDQV &RQWDFW0U$OI6ROKHLP
HVWDEOLVKHGDQDLUEDVHDWWKHLVODQG+HUGODLVWKHEHVWELUGZDWFKLQJ 2SHQLQJKRXUV$SU±6HSW6DW6XQ
VSRWLQWKHDUHD0RUHLQIRUPDWLRQDERXWELUGVDQGZKHUHWRVHH -XQH±$XJ0RQ)UL6DW6XQ
WKHPLVJLYHQLQWKHPXVHXP+RZWRJHWWKHUH5RDGZHVWDQG (QWUDQFHIHH$GXOW12.&KLOGUHQ12.*URXS12.
RYHUWKH$VN¡\EULGJHIROORZURDGWR+HUGOD%XV6WDWLRQ &KLOGUHQ12.
SODWIRUPV 'HVFULSWLRQ

7+(*(50$1)257 7KHPXVHXP¶VWKHPHLV:RUOG:DU,,DQGWKHIHDWVRIWKH
5DPV¡\ 1RUZHJLDQUHVLVWDQFHPRYHPHQW7KH*HUPDQVKDGDZRUNFDPS
7HO)D[ DQGDEDVHKHUH$JURXSRI1RUZHJLDQVVHWXSDGLYLVLRQEHKLQG
2SHQLQJKRXUV$OO\HDURSHQDLUDUHD HQHP\OLQHV*HUPDQVEXUQWGRZQWKHLUPRXQWDLQFDELQVRQO\
'HVFULSWLRQ GD\VEHIRUHWKHZDUZDVRYHU$SSUR[PHQZHUHNLOOHG3LFWXUH
$IRUWGDWLQJIURPWKH:RUOG:DU,, VKRZZLWK1RUZHJLDQ(QJOLVKDQG*HUPDQFRPPHQWDU\*XLGHG
+RZWRJHWWKHUH5RDGZHVWDQGRYHUWKH$VN¡\EULGJHWKHQ WRXUV+RZWRJHWWKHUH)ROORZ(WR0DWUHLQ0DVIMRUGHQ

IROORZURDGDQGIROORZVLJQVIRU5DPV¡\ 7+(+($7+/$1'&(175($7/<*5$


$&&2002'$7,21 /<1*+(,6(17(5(73c/<*5$
<WUH/\JUD16HLP
 7HO)D[
+(5'/(9c*(1*-(67(+86 SRVW#O\QJKHLVHQWHUHWQRZZZO\QJKHLVHQWHUHWQR
+HUGOD &RQWDFW0UV7RUKLOG.YLQJHGDO
7HO)D[ 2SHQLQJKRXUV0D\6HSW:HG)UL
EMDUQHHV#RQOLQHQR±ZZZJMHVWHKXVHWQR 6XQ5HVWRIWKH\HDURSHQRQUHTXHVW
'LVWDQFHNPIURPFLW\FHQWUH )LOP H[KLELWLRQ$GXOW12.&KLOGUHQ12.
&RQWDFW0U%MDUQH(LN6DHERH 6WXGHQW6HQLRU*URXSV12.
%HGV5RRPV 'HVFULSWLRQ
'HVFULSWLRQ 7KH+HDWKODQG&HQWUHLVDYLVLWRU¶VFHQWUHIRUFXOWXUDOODQGVFDSHRQ
6LWXDWHGRQWKHIMRUGDW+HUGODMXVWPLQXWHVGULYHQRUWKRI%HUJHQ WKH(XURSHDQFRDVWRIWKH$WODQWLF9LVLWRUVFDQH[SHULHQFH
LQDQLG\OOLFDUHDRIQDWXUDOEHDXW\5HVWDXUDQWDQGSXE%RDWVFDQ DXWKHQWLFDOKHDWKODQGVPDQDJHGWUDGLWLRQDOIDUPLQJLQFOXGLQJ
EHKLUHGDQGWKHZDWHUVDURXQG+HUGODRIIHUH[FHOOHQWILVKLQJ7KH EXUQLQJPRZLQJDVZHOODVJUD]LQJE\WKHDQFLHQWEUHHGRI1RUVH
ODQGVFDSHLVXQLTXHZLWKODUJHH[SDQVHVRIIODWODQGDQGZRQGHUIXO VKHHS*XLGHGSDWKZDONV([KLELWLRQILOPDQGFDIHWHULD$ZDUGHG
VDQG\EHDFKHV'RXEOH12.SUSHUVRQ6LQJOHSU 81(6&2&XOWXUDO/DQGVFDSH3UL]H*XLGHGWRXUVE\
SHUVRQ,QFOXGLQJEUHDNIDVW DSSRLQWPHQW+RZWRJHWWKHUH(%HUJHQ.QDUYLN5RDGWR
 6HLPIROORZVLJQVWR/F\JUDPLQE\H[SUHVVERDWIURP%HUJHQ
7+($11(; WZLFHDGD\DOO\HDU$FFHVVLEOHIRUSK\VLFDOO\GLVDEOHGSHRSOH
+DQHYLN.DL1$6. 

7HO :(67(51125:$<(0,*5$7,21&(175(
DQQH[#KDQHYLNQRZZZKDQHYLNQR 16OHWWD
'LVWDQFHNPIURPFLW\FHQWUH 7HO)D[
&RQWDFW0V,QJULG$DUVHW 8VHZHEPDLODWZZZXWYDQGULQJVVHQWHUQRFRQWDFW
%HGV&DELQV ZZZXWYDQGULQJVVHQWHUQR
'HVFULSWLRQ &RQWDFW0U5XQH0HOOLQJHQ
2QWKHLVODQG$VN¡\OD\V+DQHYLNNPRXWVLGH%HUJHQD 2SHQLQJKRXUV
SHDFHIXOFRPPXQLW\E\WKHIMRUG)RUUHQWRQPRQWKO\ZHHNO\RU 0D\-XQH6DWXUGD\DQG6XQGD\
GDLO\EDVLV7KH$QQH[FRQWDLQVOLYLQJURRPNLWFKHQEHGURRPRQ -XQH$XJ'DLO\
WKHORIWEDWKURRP7KHKRXVHLVVPDOOEXWSUDFWLFDOO\ILWWHG$OOIORRUV $XJ$XJ6DWXUGD\DQG6XQGD\
ZDWHUKHDWHG7KH$QQH[LVWRWDOO\UHQRYDWHGVSULQJ5RZLQJ %RRNLQJIRUJURXSVWKURXJKRXWWKH\HDUPLQRISHUV
ERDWZLWKRXWERDUGHQJLQHLVDWGLVSRVDO7KHUHDUHFRPIRUWDEOH (QWUDQFHIHH$GXOW12.&KLOGUHQ)UHH*URXS12.SHU
EHGVLQWKHORIWDQGEHGVRQDVOHHSLQJFRDFKLQWKHOLYLQJURRP SHUVRQ
6HOIFDWHULQJ3ULFH)URP12.SUFDELQSUQLJKW *XLGHG3URJUDP
 • $QRUDODQGFLQHPDWRJUDSKLFRULHQWDWLRQRIWKHKLVWRU\RI
HPLJUDWLRQWR1RUWK$PHULFDDW
7KH(PLJUDQW&KXUFK

w w w.vis itBe rge n. com B E R G E N P R O D U C T M A N UA L 2 0 0 8 / 2009 37

 • ([KLELWLRQDUFKLYHVDQGVRXYHQLUVLQWKHFKXUFK
EDVHPHQW
• :DONLQJWKURXJK/LWWOH$PHULFDILYHKLVWRULFDO
LPPLJUDQWEXLOGLQJVIURPWKH1RUZHJLDQVHWWOHPHQWVLQ
WKH1RUWKHUQSDUWVRIWKH86$
7KHSURJUDPODVWVIRUPLQ0RVWYLVLWRUVXVHWLPHRQWKHLURZQ
DIWHUWKHJXLGHGWRXUKDVHQGHG'LIIFXOWDFFHVVIRUSK\VFDOO\
GLVDEOHGSHUVRQVH[FHSWIRUWKH(PLJUDQW&KXUFK7KH%UDPSWRQ
%(5*(1($6<72*(772
,WLVHDV\WUDYHOOLQJWR%HUJHQIURPWKHUHVWRI1RUZD\RUIURPWKH
&RQWLQHQWDOO\HDUURXQGZKHWKHU\RXFKRRVHDLUURDGUDLORUVHD
FRQQHFWLRQVDUHH[FHOOHQW7KHUHDUHIUHTXHQWGLUHFWIOLJKWVDOVR
IURPPDMRULQWHUQDWLRQDOKXEV0RGHUQH[SUHVVERDWVJRDORQJWKH
FRDVWDOO\HDUURXQGDQGLQWRWKHIMRUGV)RUH[WHQGHGLQIRUPDWLRQ
DERXWKRZWRJHWWR%HUJHQVHHFKDSWHU

/XWKHUDQ&KXUFK
 6($621$/63(&,$/,7,(6
 )RU\RXUFRQYHQLHQFHZHKDYHJDWKHUHGPRVWRIRXUVHDVRQDO
0(/$1'*2/)&/8% VSHFLDOLWLHVLQRQHFKDSWHU7KLVWRDOOHYLDWH\RXUSODQQLQJSURFHVV
6HHFKDSWHUIRUGHWDLOV 7KHFKDSWHULVGLYLGHGLQ%HUJHQDOO\HDUURXQG:LQWHULQ%HUJHQ

&KULVWPDVLQ%HUJHQDQG(DVWHULQ%HUJHQ6HHFKDSWHU
$&&2002'$7,21
)-25'72856

$/9(5+27(/ %HUJHQLVVXUURXQGHGE\RQHRIWKHZRUOG¶VPRVWVSHFWDFXODUWRXULVW
6HHFKDSWHUIRUGHWDLOV DWWUDFWLRQV±WKH1RUZHJLDQ)MRUGVZKLFKKDYHQRZEHHQLQFOXGHG
 RQ81(6&2V:RUOG+HULWDJH/LVW7KH*HLUDQJHUIMRUGDQGWKH
%5892//&$03,1*$1'&$%,16 1 U¡\IMRUG7KHUHDUHPDQ\IMRUGWRXUV6HHFKDSWHUIRUWRXU
6HHFKDSWHUIRUGHWDLOV VXJJHVWLRQV
 
:(67/$1'+27(/ %(5*(1&219(17,21%85($8²)5(($66,67$1&(
6HHFKDSWHUIRUGHWDLOV
7KH%HUJHQ&RQYHQWLRQ%XUHDXLVDSDUWRI%HUJHQ7RXULVW%RDUG

DQGUHSUHVHQWVWKHZKROHLQGXVWU\7KH%HUJHQ&RQYHQWLRQ%XUHDX
 LVUHVSRQVLEOHIRUSURPRWLQJ%HUJHQDVDQLQWHUQDWLRQDOFRQIHUHQFH
27+(55(*,216 DQGFRQJUHVVFLW\2IIHULQJIUHHXQFRQGLWLRQDODGYLFHDQG
 DVVLVWDQFHWRDQ\RQHFRQVLGHULQJRUJDQLVLQJPHHWLQJVFRQIHUHQFHV
(/'+86 RUFRQJUHVVHVLQ%HUJHQ6HHFKDSWHU
+HUQHVYHLHQ1(YDQJHU 
7HO)D[ %(5*(1%52&+85(6
$QGHUVPHVWDG#HOGKXVQRZZZHOGKXVQR 7KH2IILFLDO%HUJHQ%URFKXUHVDUHDYDLODEOHIRUGRZQORDGLQJ<RX
&RQWDFW0U$QGHUV0HVWDG FDQHDVLO\OLQN\RXURZQZHEVLWHWRWKHSGIYHUVLRQVRIWKH2IILFLDO
'HVFULSWLRQ %HUJHQ%URFKXUHV
*XLGHGWRXUVLQKLVWRULF(OGKXV3URGXFWLRQRIFXUHGKDPHWFWKHROG
WUDGLWLRQDOZD\%DQTXHWVDQGGLQQHUV0LQSHUVRQVPD[
SHUVRQV+RZWRJHWWKHUH)ROORZ(HDVWWRZDUGV9RVVDQG2VOR

1(66$/0213$5.$1'&$03,1*
1QHV
7HO
SRVW#ODNVHSDUNHQQRZZZODNVHSDUNHQQR
&RQWDFW0U/HLI6YHUUHQHV
&DSDFLW\URPDQWLFKRXVHIRUPD[SHUVRQVFDELQVDQGJUHDW
VXUURQGLQJVIRUWHQWDQGFDUDYDQV
'HVFULSWLRQ
FDELQVIURPHDV\VWDQGDUGVWRPRGHUQDQGFRPSOH[$EHDXWLIXO
FDPSLQJVLWHQH[WWRDVDOPRQULYHUZKHUH\RXDUHJXUDQDWHHGWR
FDWFKDILVK+LNLQJSRVVLELOLWLHV)ROJHIRQQD*ODFLHUFORVH0LQL=RR
ZLWKSLJVJRDWVUDEELWSHDFRFNVDQGKHQVZKRJLYHHJJVWRWKH
WDVW\ZDIIOHV3RVVLEOHWRILVKVDOPRQDQGEULQJKRPHRUJULOOLW
WKHUH


















38 BE RGEN PROD UC T MANUAL 2 0 0 8 / 2 0 0 9 www. vi si t B e rge n.com

 $&&2002'$7,21,1%(5*(1
,Q%HUJHQ\RX
OOILQGDFFRPPRGDWLRQLQDOOFDWHJRULHVKRWHOVJXHVWKRXVHVFDPSLQJ\RXWKKRVWHOVSULYDWHDFFRPPRGDWLRQHWF2IIVHDVRQ6HSW
0D\\RXPD\WDNHDGYDQWDJHRIWKHZHHNHQGVSHFLDOV7KHUHDUHPRUHWKDQFRPIRUWDEOHKRWHOVSURYLGLQJDOPRVWEHGVLQ%HUJHQDQGLWV
VXUURXQGLQJDUHD0DQ\KRWHOVDUHSODFHGQHDUWKHKDUERXUWKHVKRSSLQJFHQWUHVWKH)LVK0DUNHWRULQWKHFHQWUHRI%HUJHQ7KHKRWHOVLQWKHFLW\
FHQWUHKDYHPDSUHIHUHQFH$OOLQIRUPDWLRQLVUDQNHGLQDOSKDEHWLFRUGHU7KHLQIRUPDWLRQDOVRLQFOXGHVPDSUHIHUHQFHVDQGGLVWDQFHVIURP%HUJHQ
FLW\FHQWUH
7 GL L O K O L K I%  G G
+27(/6 7UDGLWLRQDOKRWHOLQWKHFHQWUHRI%HUJHQPRGHUQDQG
FRPIRUWDEOHURRPV5HVWDXUDQW.DIILVWRYDZHOONQRZQIRU
 KRPHPDGHIRRGDWUHDVRQDEOHSULFHV
$/9(5+27(/ 
1$OYHUVXQG %-‘51()-25'(1*-(67(781
7HO)D[ 12V
DOYHUKRWHO#RQOLQHQRZZZDOYHUKRWHOQR 7HO)D[
'LVWDQFHNPIURP%HUJHQ LQIR#EMRUQHIMRUGHQJMHVWHWXQQRZZZEMRUQHIMRUGHQJMHVWHWXQQR
&RQWDFW0V$QQH6RILH+LOODQG 'LVWDQFHNPIURPFLW\FHQWUH
&DSDFLW\%HGV5RRPV &RQWDFW0U(ULN:HUQHU
'HVFULSWLRQ &DSDFLW\%HGV5RRPV
7KHIDPLO\UXQ$OYHU+RWHOLVVLWXDWHGLQEHDXWLIXOVXUURXQGLQJVRQO\ 'HVFULSWLRQ
PLQXWHVRXWVLGH%HUJHQRQWKH()UHH3DUNLQJ1HZO\ 6LWXDWHGLQ2VMXVWVRXWKRI%HUJHQ2OGIDUPEXLOGLQJVIURP
UHIXUELVKHGFRPIRUWDEOHURRPV$OYHU+RWHOLVDPRGHUQFRQIHUHQFH )URPWKHKRWHOWKHUHLVDEHDXWLIXOYLHZRYHUWKH%M¡UQHIMRUGZLWKWKH
KROLGD\DQGUHVRUWKRWHOZLWKDOOIDFLOLWLHVDQGDZLGHUDQJHRI )ROJHIRQQDJODFLHU5RVHQGDODQG7\VQHVPRXQWDLQVLQWKH
DFWLYLWLHV7KHKRWHOKDVDORYHO\JDUGHQZLWKDYLHZSRLQWWRWKH GLVWDQFH$ORFDONLQJLVEXULHGRQWKHSURSHUW\$UURZKHDGVVZRUGV
FRVWDOVFHQHU\RXWVLGH%HUJHQ2XUZHOONQRZQILUVWFODVVNLWFKHQ DQGSRWWHU\VKDUGVWHOORIOLIHRQWKHIDUPLQWKH9LNLQJ$JH$QLQH
RIIHUVH[FLWLQJPHQXVZLWKERWKWUDGLWLRQDO1RUZHJLDQDQG KROHJROIFRXUWQHDUE\$SDUWPHQWVIRUVHOIFDWHULQJDUHDYDLODEOHRQ
LQWHUQDWLRQDOGLVKHV$IWHUGLQQHURXUJXHVWVPD\UHOD[LQRQHRIRXU UHTXHVW%M¡UQHIMRUGHQ*MHVWHWXQLVDSHUIHFWSRLQWIRUH[FXUVLRQVWR
ORXQJHVRULQ³6NUDPNMHOODUHQ´RXUKLVWRULFDOSXE %HUJHQ+DUGDQJHUDQG9RVV'LIILFXOWDFFHVVIRUSK\VLFDOO\GLVDEOHG
 SHRSOH
$8*867,1+27(/ & 
&6XQGWVJDWH1%HUJHQ &+$50(+27(/ $3$570(176 '
7HO)D[ 5RVHQEHUJVJDWHQ1%HUJHQ
ERRNLQJ#DXJXVWLQQRZZZDXJXVWLQQR 7HO
'LVWDQFH&LW\FHQWUH ERRNLQJ#FKDUPHKRWHOQRZZZFKDUPHKRWHOQR
&RQWDFW0UV$QQ\+HJUHQHV 'LVWDQFH&LW\FHQWUH
&DSDFLW\%HGV5RRPV &RQWDFW0U3nO$DVHUXG
'HVFULSWLRQ &DSDFLW\%HGV$SDUWPHQWV
$XJXVWLQ+RWHOLVGLIIHUHQWDQGH[FLWLQJKRWHOORFDWHGLQWKH 'HVFULSWLRQ7KHLGHDEHKLQG&KDUPHLVVLPSO\WRVWULSWKHKRWHO
VKRSSLQJDUHDFORVHWRWKHFDUSDUNLQJKRXVH$ILQHFRPELQDWLRQRI SURGXFWGRZQWRWKHFRUH$FOHDQVDIHDQGIXQN\RYHUQLJKWVWD\LQ
WUDGLWLRQDOVW\OHDQGPRGHUQSUL]HZLQQLQJLQWHULRUVJLYHVWKHKRWHOD WKHKHDUWRI%HUJHQ7KLVDOORZVXVWRNHHSWKHSULFHVEHORZWKH
ZHOFRPLQJDQGFRV\DWPRVSKHUH6SHFLDOGHVLJQHGDZDUGZLQQLQJ PDUNHWSULFHV2XUPDLQIRFXVLVWRJLYHRXUJXHVWVDJRRGQLJKW¶V
GRRUVDQGPDQ\RULJLQDOZRUNVRIDUWDGGFKDUDFWHUWRWKHURRPV VOHHS
DQGSXEOLFDUHDV5HVWDXUDQWV%UDVVHULH1RDQG$OWRQD:LQHEDU 
LQDUHVWRUHG\HDUROGFHOODU$ODFDUWHDQGVHWPHQXHVEDVHG &,7<%2; (
RQWKHEHVWORFDOLQJUHGLHQWVIURPWKHFRDVW&RQIHUHQFHDQG 1\JnUGVJDWHQ1%HUJHQ
EDQTXHWIDFLOLWLHVIRUXSWRSHUVRQV 7HO

SRVW#FLW\ER[QRZZZFLW\ER[QR
%(5*(175$9(/+27(/ ' 'LVWDQFH&LW\FHQWUH
9HVWUH7RUJJDWHD1%HUJHQ &RQWDFW0U)URGH%MHOODQGIURGH#FLW\ER[QR
7HO)D[ &DSDFLW\%HGV5RRPV
LQIR#KRWHOEHUJHQFRPZZZKRWHOEHUJHQFRP 'HVFULSWLRQ
'LVWDQFH&LW\FHQWUH &LW\ER[LVDQHZHFRQRP\KRWHOWKDWFRPELQHVVLPSOLFLW\ZLWK
&RQWDFW0V)U¡\GLV1\ODQG FRPIRUWDQGORZSULFHV7KHKRWHOLVORFDWHGLQWKHKHDUWRI%HUJHQ
&DSDFLW\%HGV5RRPV DQGLI\RXZRXOGOLNHWRVSHQG\RXUPRQH\RQVRPHWKLQJRWKHUWKDQ
'HVFULSWLRQ DPLQLEDUDQGURRPVHUYLFH&LW\ER[LVWKHLGHDOEDVHIRU\RXUYLVLWWR
:RXOG\RXOLNHDFFRPPRGDWLRQLQWKHKHDUWRIWKHFLW\¶VFXOWXUDO WKHFLW\
DFWLYLWLHVVLJKWVVKRSSLQJDQGQLJKWOLIH&RV\EHGDQGEUHDNIDVW 
KRWHODOOURRPVKDYHEDWKURRPSDUTXHWIORRUKDLUGU\HUDQG79 &/$5,21&2//(&7,21+27(/+$91(.21725(7&
:DONLQJGLVWDQFHWRDOOSXEOLFWUDQVSRUWDWLRQ 6ORWWVJDWHQ1%HUJHQ 

7HO)D[
%(67:(67(51+27(//+25'$+(,0(1 & FFKDYQHNRQWRUHW#FKRLFHQRZZZFKRLFHQR
&6XQGWVJDWH1%HUJHQ 'LVWDQFH&LW\FHQWUH
7HO)D[ &RQWDFW&KULVWLQH)RVVH
ERRNLQJ#KRUGDKHLPHQQRZZZKRUGDKHLPHQQR &DSDFLW\%HGV5RRPV
'LVWDQFH&LW\FHQWUH 'HVFULSWLRQ
&RQWDFW0UV$QQ5LWD+RYGHQDQQULWD#KRUGDKHLPHQQR )DVKLRQDEOHHOHJDQFHLQDQLQIRUPDOVHWWLQJZLWKWKHEHVWORFDWLRQLQ
&DSDFLW\%HGV5RRPV WRZQ,QWKHKHDUWRI%HUJHQ¶VKLVWRULFKDUERXUIURQWGLVWULFWOLHVRQH
'HVFULSWLRQ RIWKHFLW\¶VPRVWLPSRVLQJEXLOGLQJV:LWKWKHEHVWORFDWLRQLQWRZQ
DQGHOHJDQWQHREDURTXHDUFKLWHFWXUH+RWHO+DYQHNRQWRUHWLV
%HUJHQ¶VQHZHVWDQGPRVWIDVKLRQDEOHKRWHO,QVLGH6ORWWVJDWHQ
\RXZLOOEHJUHHWHGE\DIULHQGO\DWPRVSKHUHVW\OLVKVXUURXQGLQJV

w w w.vis itBe rge n. com B E R G E N P R O D U C T M A N UA L 2 0 0 8 / 2009 39

 DQGVWDIIZKRGRWKHLUXWPRVWWRPDNH\RXIHHODWKRPH:HPD\ WKHRIILFHVVWRUDJHDQGKRPHIRU*HUPDQ'XWFKDQG1RUZHJLDQ
KDYHWKHILQHVWVXUURXQGLQJV%HUJHQKDVWRRIIHUEXWLWLVRXU WUDGHUV1RZLWLVWKHORFDWLRQIRUDXQLTXHERXWLTXHKRWHOZLWK
DWWHQWLYHKLJKO\VNLOOHGHPSOR\HHVZKRZLOOPDNH\RXUVWD\DWUXO\ VW\OLVKURRPV$OOURRPVDUHWDVWHIXOO\GHFRUDWHGZLWKODUJH
PHPRUDEOHH[SHULHQFH:HOFRPHWR+RWHO+DYQHNRQWRUHW EDWKURRPV(DFKURRPDOVRLQFOXGHVDIODWVFUHHQ79DQGIUHH
 ZLUHOHVV,QWHUQHWFRQQHFWLRQ'XHWRWKHROGDQGSURWHFWHGEXLOGLQJ
&/$5,21+27(/$'0,5$/ & WKH+DQVHDWLF+RWHOLVORFDWHGLQWKHKRWHOLVQRWLGHDOIRUSK\VLFDOO\
&6XQGWVJDWH1%HUJHQ GLVDEOHGSHRSOH
7HO)D[ 
FODGPLUDO#FKRLFHQRZZZDGPLUDOQR
'LVWDQFH&LW\FHQWUH
&RQWDFW0UV6LUL0D\*UHYH/¡EHUJ
&DSDFLW\%HGV5RRPV
'HVFULSWLRQ
/RFDWHGE\WKHZDWHUIURQW\RXFDQHQMR\WKHEHDXW\RI%HUJHQ&LW\
7KHGpFRURIWKHKRWHOLVPDULQHILWWLQJLQZLWKRXUORFDWLRQE\WKH
VHD'RQ¶WIRUJHWWRDVNIRUDURRPZLWKDVHDYLHZ'LQHRXWLQRXU
UHVWDXUDQWDQG\RXZLOODOVRVHHWKHEHDXW\RIRXUORYHO\FLW\DVZHOO
DVHQMR\RXUVXPSWRXVPHQXLWHPV-DQXDU\URRPVZLOOEH
UHQRYDWHG7KLVUHQRYDWLRQZLOOEHILQLVKHGE\0D\WK7KH
UHPDLQLQJURRPVZLOOEHUHQRYDWHGIURP2FWREHUWRWKH
EHJLQQLQJRI

&/$5,21+27(/%(5*(1$,53257
)O\SODVVYHLHQ321%HUJHQ
7HO)D[
FOEHUJHQDLUSRUW#FKRLFHQRZZZFODULRQEHUJHQDLUSRUWQR
'LVWDQFHNPIURPFLW\FHQWUH
&DSDFLW\%HGV5RRPV
&RQWDFW0UV$QLWD:LLN
'HVFULSWLRQ
:LWKWKHQHZ&ODULRQ+RWHO%HUJHQ$LUSRUW\RXFDQODQGDOPRVW
OLWHUDOO\LQ\RXUKRWHOURRPLQWKHUHVWDXUDQWRULQWKHFRQIHUHQFH
KDOO7KHKRWHOLVORFDWHGULJKWQH[WWR%HUJHQ$LUSRUW)OHVODQGMXVW
),567+27(/0$5,1 '
5RVHQNUDQW]JDWHQ1%HUJHQ
7HO)D[
ERRNLQJPDULQ#ILUVWKRWHOVQRZZZILUVWKRWHOVFRP
'LVWDQFH&LW\FHQWUH
&RQWDFW0UV0RQLFD(6HOYLNPRQLFDVHOYLN#ILUVWKRWHOVQR
&DSDFLW\%HGV5RRPV
'HVFULSWLRQ
)LUVW+RWHO0DULQLVDJDEOHGKDUERXUVLGHKRWHOFHQWUDOO\ORFDWHGLQ
%HUJHQ¶V81(6&2OLVWHGKHULWDJHGLVWULFW7KHZHOODSSRLWHGURRPV
IHDWXUHSDUTXHWIORRULQJDQGVHYHUDORIIHUYLHZVRIWKHKDUERXU$
VW\OLVKUHVWDXUDQWDQGVHYHUDOIXOO\HTXLSHGFRQIHUHQFHVXLWHVDUH
DYDLDEOH2WKHUDPHQLWLHVLQFOXGHDVWHDPEDWKDVDXQDDQGD
ILWQHVVVWXGLR:/$1LQDOOJXHVWURRPV9LVLWRUVWR%HUJHQFDQ
HQMR\LWVKLVWRULF$UW1RYHDXDUFKLWHFWXUH$FFHVVIRUSK\VLFDOO\
GLVDEOHGSHRSOH)LUVW+RWHO0DULQRIIHUVDQXPEHURIVSDFLRXVDQG
IDPLO\IULHQGO\URRPVDOO\HDUXSWRVTXDUHPHWHUV3OD\URRP
DYDLDEOHGXULQJWKHVXPPHUKROLGD\V


)-25'6/277(7
1)RWODQGVYnJ
7HO)D[
IMRUGVORWWHW#IMRUGVORWWHWQRZZZIMRUGVORWWHWQR
'LVWDQFHNP
DIHZPLQXWHVZDONDZD\LQGRRUV$VVXFKLWLVWKHILUVWDXWKHQWLF
DLUSRUWKRWHOLQ1RUZD\$VWD\ZLWKXVLVWKHEHVWZD\WRVWDUWRU
ILQLVKDYLVLWWR%HUJHQ:HKDYHVRPHWKLQJWRVXLWDOOWDVWHV,I\RX
DUHORRNLQJIRUUHOD[DWLRQZHUHFRPPHQGWKDW\RXGURSE\RXUVSD
GLYLVLRQRQWKHWRSIORRUDVFORVHWRKHDYHQDV\RXFDQJHW,QWKH
EDU\RXFDQHQMR\PXVLFDQGOLYHSHUIRUPDQFHVLQDGLIIHUHQW
PDQQHU:HDUHWKHILUVWPXVLFKRWHOLQ%HUJHQZKLFKPHDQVWKDW
\RXZLOOILQGPXVLFLQRQHIRUPRUDQRWKHUDOORYHUWKHKRWHO:KHQ
&RQWDFW&KULVWLDQ%ROVWDG
&DSDFLW\%HGV5RRPV
'HVFULSWLRQ
%HDXWLIXOO\ORFDWHGOHVVWKDQDQKRXUIURP%HUJHQ7KHKRWHOLVIURP
ZLWKDJUHDWKLVWRU\DQGORQJWUDGLWRQ1HZO\UHQRYDWHG
*XHVWVZLOOHQMR\VXEHUEIRRGDQGH[FHOOHQWVHUYLFHZLWKDSHUVRQDO
WRXFK$UHDO1RUZHJLDQH[SHULHQFHLQPDMHVWLFQDWXUH

\RXVWDUWWRIHHOKXQJU\ZHVXJJHVWWKDW\RXKHDGIRURXU *5$1'+27(/7(50,186 (
UHVWDXUDQWZKLFKVHUYHVGHOLFRXVLQWHUQDWLRQDOFXLVLQHPDGHIURP =DQGHU.DDHVJDWH1%HUJHQ
WKHILQHVWLQJUHGLHQWV 7HO)D[
 ERRNLQJ#JKWQRZZZJKWQR
&20)257+27(/+2/%(5* & 'LVWDQFH&LW\FHQWUH
6WUDQGJDWHQ%HUJHQ &RQWDFW0UV$QQ\+HJUHQHV7RXURSHUDWRUV0UV8OOD%ULWW
7HO)D[
FRKROEHUJ#FKRLFHQRZZZFRPIRUWKROEHUJQR
'LVWDQFH&LW\FHQWUH
&RQWDFW0U(LYLQG.MHOGEHUJ
&DSDFLW\%HGV5RRPV
'HVFULSWLRQ
$QHIILFLHQWXUEDQKRWHOVLWXDWHGLQWKHFLW\FHQWUH1H[WWR
SHGHVWULDQVWUHHWV&ORVHWRWKH)LVKPDUNHWWKHROGKDQVHDWLF
%U\JJHQDQGWKHIXQLFXODUWR0RXQW)O¡\HQ$OOKRWHOURRPVDQG
UHVWDXUDQWUHQRYDWHGLQVSULQJ)UHH,QWHUQHWDFFHVVDQG
FRIIHHWHDIRUDOOKRWHOJXHVWV6XQQ\WHUUDFHRQWKHKRWHO¶VWRSIORRU
7KHKRWHOLVIXOO\OLFHQVHG

7ROOnOL&RQYHQWLRQV
&DSDFLW\%HGV5RRPV
'HVFULSWLRQ
*UDQG7HUPLQXVKDVLWVFKDUPIURPWKHHOHJDQWFODVVLFDOSULFH
ZLQQLQJH[WHULRUDQGLQWHULRUDQGWKH*UDQGEDUZLWKDILUHSODFHRQ
WKHJURXQGIORRU3XEOLFDUHDVFRQIHUHQFHDQGEDQTXHWIDFLOLWLHV
KDYHEHHQXSJUDGHGDQGWKHUHLVDQHZIR\HUDGGHGWRWKH
7HUPLQXV+DOOZLWKDVTXDUHPHWUHVDUHDIRUJXHVWVWRPLQJOH
0DQ\KRWHOURRPVZLOOEHUHIXUELVKHGEHIRUHVXPPHUVHDVRQ
:HNHHSWKHKRWHOLQLWVRULJLQDOFODVVLFDODQGFKDUPLQJVW\OHDQG
LQFRUSRUDWHQHZIDVKLRQDUWFRXORXUV5HVWDXUDQWV%UDVVHULHDQG
$PEURVLDIRUJURXSVDQGLQGLYLGXDOV7KHKRWHOLVVLWXDWHGRSSRVLWH
WKHUDLOZD\VWDWLRQDQGFDUSDUNLQJKRXVH%XVSDUNLQJ
7+(+$16($7,&+27(/ ' 
)LQQHJDDUGVJDWHQ1%HUJHQ +27(/3$5. (
7HO)D[ +DUDOG+nUIDJUHVJDWH1%HUJHQ
KRWHOOERRNLQJ#ILQQHJDDUGHQQRZZZGHWKDQVHDWLVNHKRWHOQR 7HO)D[
'LVWDQFH&LW\FHQWUH ERRNLQJ#SDUNKRWHOQRZZZSDUNKRWHOQR
&RQWDFW0V.ULVWLQH6LUHYnJ 'LVWDQFH&LW\FHQWUH
&DSDFLW\%HGV5RRPV &RQWDFW0UV-XOLH+HOHQH.ORKV
'HVFULSWLRQ7KH+DQVHDWLF+RWHOLVORFDWHGLQ)LQQHJDDUGHQLQWKH &DSDFLW\%HGV5RRPV
KHDUWRIWKHFLW\DQGLQWKHPLGGOHRIWKH81(6&2ZRUOGKHULWDJH 'HVFULSWLRQ
VLWH%U\JJHQ7KHEXLOGLQJ³)LQQHJDDUGHQ´ZDVILUVWPHQWLRQHGLQ $QHVWDEOLVKPHQWIRURYHU\HDUVKRXVHGLQWZREXLOGLQJVGDWLQJ
KLVWRULFVRXUFHVLQDQGZDVUHEXLOWLQ2QFHLWKRXVHG IURPDERXW7KH1\JnUG3DUNWKH8QLYHUVLW\DQGWKH*ULHJ

40 BE RGEN PROD UC T MANUAL 2 0 0 8 / 2 0 0 9 www. vi si t B e rge n.com

 +DOODUHQHDUE\7KHFLW\FHQWUHUDLOZD\VWDWLRQDQGEXVWHUPLQDODUH
ZLWKLQDVKRUWZDONLQJGLVWDQFH+RWHO3DUN3HQVLRQKDVURRPV
DOOZLWKVKRZHUWRLOHWWHOHSKRQHFDEOH79DQG%URDGEDQG
%UHDNIDVWLVVHUYHGLQWKHKRWHOGLQLQJURRPZKHUHVDQGZLFKHV
VPDOOKRWGLVKHVUHIUHVKPHQWVZLQHDQGEHHUDUHDOVRDYDLODEOH
7KHIDPLO\RZQHGKRWHOLVSDUWLFXODUO\VXLWDEOHIRUJXHVWVZKR
DSSUHFLDWHTXLHWVXUURXQGLQJVDQGDUHORRNLQJIRUDKRPHO\
DWPRVSKHUH3DUNLQJSRVVLELOLWLHV
 TEHUJHQ#FKRLFHQR
,1&,7<+27(/ $3$570(176
‘YUH2OH%XOOVSODVV1%HUJHQ
DQGGRXEOHODUJHIDPLO\URRPV7KHKRWHOLVORFDWHGZLWKLQZDONLQJ
GLVWDQFHWRPRVWRIWKHDWWUDFWLRQV%HUJHQKDVWRRIIHU/DVW
UHQRYDWHGVSULQJ:LUHOHVVLQWHUQHWDFFHVVLQFOXGHGLQWKH
SULFH%UHDNIDVWLQFOXGHGGHOLYHUHGWRWKHURRP5HJXODUORZUDWHV

48$/,7<+27(/('9$5'*5,(*
6DQGVOLnVHQ16DQGVOL
7HO)D[
ZZZFKRLFHQRKRWHOVQR
'LVWDQFHNPIURPFLW\FHQWUH
7HO)D[ &RQWDFW0UV-HDQHWWH+DXJODQG7RXURSHUDWRUV
ERRNLQJ#LQFLW\QRZZZLQFLW\QR 0UV6\QQ¡YH+DXJODQG&RQJUHVV
'LVWDQFH&LW\FHQWUH &DSDFLW\%HGV5RRPV
&RQWDFW0V0DULDQQH/XQGEHUJ 'HVFULSWLRQ
&DSDFLW\%HGV$SDUWPHQWV 4XDOLW\+RWHO(GYDUG*ULHJZDVWKHILUVWDOOVXLWHKRWHOLQ%HUJHQ,W
'HVFULSWLRQ LVRQHRI%HUJHQ¶VPRVWGLVWLQFWLYHDQGPRGHUQKRWHOVZLWKDWRWDORI
,Q&LW\+RWHO $SDUWPHQWVLVDPRGHUQDQGIOH[LEOHRIIHUIRUWUDYHOOHUV VXLWHV$OOVXLWHVDUHPDQGZHUHFRPSOHWHO\UHQRYDWHGLQ
ZKRZDQWDFRPIRUWDEOHVWD\LQWKHKHDUWRI%HUJHQFLW\,QRXU 2XUUHVWDXUDQWFRQIHUHQFHDQGZHOOQHVVDUHDµ9LYDOGL¶ZHUH
EXLOGLQJ\RXZLOODOVRILQG%RFFDUHVWDXUDQW%DU)HOL]QLJKWFOXE DOVRIXOO\UHQRYDWHGLQµ9LYDOGL¶FDQRIIHUZKLUOSRROLFHZDWHU
DQG2OH%XOO7KHDWUH$OORIRXUDSSDUWPHQWVDUHKLJKVWDQGDUG SRROVDXQD)LQQLVKVDXQDDQGWRSPRGHUQILWQHVVHTXLSPHQW
DQGHTXLSSHGZLWKNLWFKHQEDWKURRPFDEOHWYDQGIUHH,QWHUQHW 'XULQJZHZLOODOVREHDEOHWRSURYLGHVHYHUDOVSDWUHDWPHQWV
FRQQHFWLRQ KHUH
 
1(3781+27(/5,&$3$571(5 '
9DONHQGRUIVJDWHQ3E6HQWUXP1%HUJHQ
7HO)D[
RIILFH#QHSWXQKRWHOQRZZZQHSWXQKRWHOQR
'LVWDQFH&LW\FHQWUH
&RQWDFW0V6LVVHO) KQ
&DSDFLW\%HGV5RRPV
'HVFULSWLRQ
)LUVWFODVVKRWHOZLWKDWPRVSKHUHLQWKHFLW\FHQWUHDQGVKRSSLQJ
DUHDRI%HUJHQ$IHZPLQXWHVZDONWRWKH)LVKPDUNHWDQGDOOWKH
PDMRUDWWUDFWLRQV&ORVHWRWKHKDUERXUDQGWKHH[SUHVVERDWVWRWKH
IMRUGVZHOOHTXLSHGURRPVLQFOXGLQJMXQLRUVXLWHVDQGDUWLVW
VXLWHV)UHHLQWHUQHWDFFHVV/XFXOOXVUHVWDXUDQWIRUJRXUPHQWPHDOV
DQG3DVFDO0DW 9LQIRULQIRUPDODQGUHDVRQDEOHSULFHGPHDOVDQG
GULQNV/XGYLJ9LQ &KDPSDJQHLVDSRSXODUPHHWLQJSODFHIRU
UHVLGHQWVDQGKRWHOJXHVWV+RWHOLQWHULRULVGHFRUDWHGZLWPRUHWKDQ
RULJLQDODUWZRUNVDQGLQFOXGHVDSDUWO\GHFRUDWHGJDUDJH
$FFHVVIRUZKHHOFKDLUDWWKHHQWUDQFHRIWKHEXLOGLQJ,QDGGLWRQ
WKHUHDUHWZRODUJHURRPVIRUSK\VLFDOO\GLVDEOHGSHRSOHLQWKHKRWHO
5$',66216$6+27(/125*( '
1HGUH2OH%XOOV3ODVV1%HUJHQ
7HO)D[
UHVHUYDWLRQVQRUJHEHUJHQ#5DGLVVRQ6$6FRP
ZZZQRUJHEHUJHQUDGLVVRQVDVFRP
'LVWDQFH&LW\FHQWUH
&RQWDFW0V%HULW0HONHYLN
&DSDFLW\%HGV5RRPV
'HVFULSWLRQ
7KHODUJHVWDQGPRVWFHQWUDOO\ORFDWHGKRWHOLQ%HUJHQ:LWKLQ
ZDONLQJGLVWDQFHRIKLVWRULFDOVLWHVDQGVKRSSLQJGLVWULFWV5RRPV
LQFOXGHVXLWHVDQGEXVLQHVVFODVVURRPVDOOHTXLSSHGWRWKH
YHU\KLJKHVWVWDQGDUGVUHQRYDWHGLQ)DFLOLWLHVLQFOXGH
FRORXU79UDGLRDQGWHOHSKRQHZLWKYRLFHPDLOIUHHZLUHOHVV
,QWHUQHWWHDDQGFRIIHHPDNLQJIDFLOLWLHVPLQLEDUDQGURRPVHUYLFH
UHVWDXUDQWVEDUVQLJKWFOXE6ZLPPLQJSRROVDXQD-DFX]]L
VRODULXPDQGJ\PQDVLXPDWGLVSRVDO+DPPDP6SD



 5$',66216$652<$/+27(/ &
125/$1',$0$567(,1(1+27(// %U\JJHQ1%HUJHQ
16WHLQVODQG 7HO)D[
7HO)D[ UHVHUYDWLRQVUR\DOEHUJHQ#UDGLVVRQVDVFRP
VHUYLFH#PDUVWHLQHQQRUODQGLDQRZZZQRUODQGLDQRPDUVWHLQHQ ZZZUR\DOEHUJHQUDGLVVRQVDVFRP
'LVWDQFHNPIURPFLW\FHQWUH 'LVWDQFH&LW\FHQWUH
&RQWDFW0U.DVSHU%HQGVHQ1LHOVHQ0V/LQH6WHLQVODQG &RQWDFW0V%HULW0HONHYLN7RXU2SHUDWRUV
&DSDFLW\%HGV5RRPV
'HVFULSWLRQ
:HOFRPHWR1RUODQGLD0DUVWHLQHQ+RWHOOWKHKRWHOLVEHDXWLIXOO\
ORFDWHGLQWKHVNHUULHVLQWKHKDUVKDQGGUDPDWLFODQGVFDSHRIWKH
LVODQG6RWUDDPLQXWHGULYHZHVWRI%HUJHQ7KH+RWHOLVOLJKW
DQGSOHDVDQWZLWKSDQRUDPLFZLQGRZVVR\RXFDQJHWQHDUHUWR
QDWXUHDQGZHDWKHU<RXFDQFKRRVHIURPDGUHQDOLQNLFNVVXFKDVD
VWRUPVDIDULIRUWKHEUDYHVW2UMXVWDQLFHDQGTXLHWERDWWULSZLWKRU
ZLWKRXWILVKLQJ:HOFRPHWRDZRQGHUIXOH[SHULHQFHQHDU%HUJHQ

0U$QGHUV):LJDDUG&RQJUHVV
&DSDFLW\%HGV5RRPV
'HVFULSWLRQ
5DGLVVRQ6$65R\DO+RWHOLVLG\OOLFDOO\VLWXDWHGRQWKHZDWHUIURQW
DPRQJVWWKH81(6&2:RUOG+HULWDJHOLVWHG+DQVHDWLFKRXVHV
7KHKRWHO¶VDZDUGZLQQLQJDUFKLWHFWXUHEOHQGVLQSHUIHFWKDUPRQ\
ZLWKWKHKLVWRULFDODUHD7KHKRWHOLVWKHXOWLPDWHFRPELQDWLRQRI
PRGHUQIDFLOLWLHVLQDQDWPRVSKHUHRIROGZRUOGFKDUP2XU
URRPVDQGVXLWHVDUHSOHDVLQJO\IXUQLVKHGLQWKHµ%U\JJHQ6W\OH¶:H
RIIHUDZLGHUDQJHRIGLQLQJRSSRUWXQLWLHVIURPVDWLVI\LQJEDUIRRGDO
IUHVFRWRRXUIUDJUDQW,WDOLDQLQVSLUHGUHVWDXUDQW
3+27(/6%(5*(1   '
9HVWUH7RUJJDWH1%HUJHQ

7HO)D[ 5,&$+27(/ '
EHUJHQ#SKRWHOVQRZZZSKRWHOVFRP &KULVWLHVJDWH1%HUJHQ
'LVWDQFH&LW\&HQWUH 7HO)D[
&RQWDFW0V0DULWD6YHQVNEHUJ ULFDKRWHOEHUJHQ#ULFDQRZZZULFDQR
&DSDFLW\%HGV5RRPV 'LVWDQFH&LW\&HQWUH
'HVFULSWLRQ &RQWDFW0UV%LUWH%UDWODQG
:HOFRPHWRDQLQYLWLQJDQGUHDVRQDEO\SULFHGKRWHOLQWKHKHDUWRI &DSDFLW\%HGV5RRPV
%HUJHQFRPIRUWDEOHURRPVZLWKDOOIDFLOLWLHV6WDQGDUGVLQJOH 'HVFULSWLRQ

w w w.vis itBe rge n. com B E R G E N P R O D U C T M A N UA L 2 0 0 8 / 2009 41

 &HQWUDOO\ORFDWHGE\WKHEHDXWLIXOFLW\SDUN2QO\DIHZPLQXWHVZDON
IURPWKHPDLQVKRSSLQJDUHD7RUJDOPHQQLQJHQUDLOZD\DQGEXV
VWDWLRQ7KHKRWHOLVRIKLJKVWDQGDUGZLWKDSOHDVDQWLQWHULRUDQG
UHDVRQDEOHSULFHV$OOURRPVDUHIXOO\HTXLSSHGZLWKVKRZHU:&
KDLUGU\HUWHOHSKRQHFDEOH79SD\79,QWHUQHWDQGPLQLEDU$KLJK
TXDOLW\EUHDNIDVWEXIIHWZLWKIUHVKO\EDNHGEUHDGLVLQFOXGHG/XQFK
%M¡UQHIMRUGHQ7KHKRWHOLVIDPLO\UXQZLWKDIRFXVRQKRVSLWDOLW\
ZHOOQHVVFXLVLQHDQGKLJKFRPIRUW/DUJHJDUGHQIDFLQJWKHIMRUG
6ZLPLQJSRROWKHUDS\SRROVWHDPEDWKVVDXQDVLF\SRROILWQHVV
URRPDQGRXWGRRUSRRO6SDZWKIDFLOLWLHVIRUPDVVDJHVERG\
WUHDWPHQWVIDFLDOVHWF:DONLQJSDWKVERDWVDQGILVKLQJ

DQGGLQQHULVVHUYHGLQWKHUHVWDXUDQWZLWKDFDSDFLW\RI 67((16+27(/ (
SHUVRQV7KHOREE\EDULVRSHQDOOZHHN3DUNLQJIDFLOLWLHVQHDUE\LQ 3DUNYHLHQ1%HUJHQ
*ULHJ3DUN 7HO)D[
 SRVW#VWHHQVKRWHOQRZZZVWHHQVKRWHOQR
6$1'9(1+27(/ 'LVWDQFH&LW\FHQWUH
3E11RUKHLPVXQG &RQWDFW0U/DVVH6WHHQ
7HO)D[ &DSDFLW\%HGV5RRPV
SRVW#VDQGYHQKRWHOQRZZZVDQGYHQKRWHOQR 'HVFULSWLRQ
'LVWDQFHNPIURP%HUJHQ 6WHHQV+RWHOLVFHQWUDOO\ORFDWHGDILYHPLQXWHZDONIURPWKHFLW\
&RQWDFW0V.DUL+HOHQ$XJHVWDG FHQWUHUDLOZD\DQGEXVVWDWLRQ7KLVSDUWRI%HUJHQDQGWKHLQWHULRU
&DSDFLW\%HGV5RRPV RI6WHHQV+RWHOVWLOOUHWDLQWKHLURULJLQDOVW\OHDQGDWPRVSKHUHIURP
'HVFULSWLRQ 2XUURRPVZHUHWRWDOO\UHQHZHGNHSWLQWKHDUW
6DQGYHQ+RWHOLVVLWXDWHGLQWKHFHQWUHRI1RUGKHLPVXQGULJKWDW QRXYHDXVW\OHZHOODSSRLQWHGZLWKSULYDWHIDFLOLWLHVWHOHSKRQH
WKHVKRUHOLQHRIWKH+DUGDQJHUIMRUGDPHUHKRXUV¶GULYHIURP FDEOH79DQGZLUHOHVV,QWHUQHW0RVWURRPVIDFHDEHDXWLIXOSDUN
%HUJHQ7KHKRWHODQGLW¶VDGMRLQLQJSLFWXUHVTXHEXLOGLQJVDUH RXWVLGH2ZQHGDQGUXQE\WKH6WHHQIDPLO\VLQFH
ORFDWHGLQKLVWRULFDOVXUURXQGLQJV:HKDYHUHFHQWO\UHVWRUHG 
URRPZKLFKKDYHPDLQWDLQHGWKHµKLVWRU\LQWKHZDOOV¶$OOURRPVDUH
IXOO\HTXLSSHGZLWKVKRZHUEDWKWXEDQG:&$QH[FOXVLYHDQG
LPSUHVVLYHGLQLQJURRPGDWLQJEDFNWRLVGHFRUDWHGLQ
QDWLRQDOURPDQWLFVW\OH'LIILFXOWDFFHVVIRUGLVDEOHGSHUVRQV
 'LVWDQFH&LW\FHQWUH
6&$1',&%(5*(1$,53257
.RNVWDGIODWHQ.RNVWDG
7HO)D[
EHUJHQDLUSRUW#VFDQGLFKRWHOVFRP
ZZZVFDQGLFKRWHOVFRPEHUJHQDLUSRUW
'LVWDQFHNPIURPWKHDLUSRUWNPIURPFLW\FHQWUH
&RQWDFW0V0DJQKLOG.8JOHP
&DSDFLW\%HGV5RRPV
'HVFULSWLRQ
1HZO\UHIXUELVKHGKRWHOORFDWHGLQWKHUXUDOVXUURXQGLQJVRIWKH
DLUSRUW6ZDQODEHOOHGDQGHQYLURQPHQWDOO\IULHQGO\ZLWKDIRFXVRQ
DFFHVVDELOLW\DQGKHDOWK$FFHVVDEOHIRUSK\VLFDOO\GLVDEOHGSHRSOH
/DUJHIUHHRIFKDUJHSDUNLQJVSDFHDQGEULJKWVSDFLRXVURRPV
SHUIHFWIRUUHOD[DWLRQDQGFKDUJLQJ\RXUEDWWHULHV6DXQD
VZLPPLQJSRRODQGH[HUFLVHURRPDVZHOODVZLUHOHVVLQWHUQHW
DFFHVVIUHHRIFKDUJH
 &DSDFLW\%HGV5RRPV
675$1'+27(/5,&$3$571(5 '
6WUDQGNDLHQ1%HUJHQ
7HO)D[
SRVW#VWUDQGKRWHOQRZZZVWUDQGKRWHOQR
&RQWDFW0UV(OLVDEHWK6NLIWXQ
&DSDFLW\%HGV5RRPV
'HVFULSWLRQ
6WUDQG+RWHO5LFD3DUWQHULVLQDQLGHDOORFDWLRQLQWKHFHQWUHRI
%HUJHQZLWKWKHEHVWYLHZLQWKHFLW\7KHKRWHOKDVURRPVRI
YDULRXVFDWHJRULHVIURPVLQJOHURRPVWRIDPLO\URRPVDQGMXQLRU
VXLWHV0DQ\RIWKHURRPVDUHDWWKHIURQWRIWKHKRWHOZLWKVXSHUE
YLHZVRI9nJHQ0RXQW)O¡\HQDQGWKH)LVK0DUNHW)UHHZLUHOHVV
+LJK6SHHG,QWHUQHW$FFHVVLVDYDLODEOHLQDOODUHDVRIWKHKRWHO

7+21+27(/%(5*(1$,53257
.RNVWDGYHLHQ1.RNVWDG
7HO)D[
EHUJHQDLUSRUW#WKRQKRWHOVQRZZZWKRQKRWHOVQREHUJHQDLUSRUW
'LVWDQFH&ORVHWRWKHDLUSRUWNPIURPFLW\FHQWUH
&RQWDFW.MHWLO5¡HG
6&$1',&%(5*(1&,7< ' 'HVFULSWLRQ
+nNRQVJDWHQ1%HUJHQ 7KRQ+RWHO%HUJHQ$LUSRUWLVLQFORVHSUR[LPLW\WR%HUJHQ$LUSRUW
7HO)D[ DQGWKHLQGXVW\DUHDVRI.RNVWDGDQG6DQGVOL*RRGFHQIHUHQFH
EHUJHQFLW\#VFDQGLFKRWHOVFRPZZZVFDQGLFKRWHOVQR FDSDFLW\ZLWKOLJKWVSFDFLRXVORFDOLWLHV2ZQZHOOEHLQJFHQWUHZLWK
'LVWDQFH&LW\FHQWUH VZLPPLQJSRROVTXDVKFRXUWVDQGRWKHUWUDLQLQJIDFLOLWLHV3OHDVDQW
&RQWDFW0V6LUL6NDUH-RKDQQHVVHQ UHVWDXUDQWDQGOREE\EDU3OHQW\RISDUNLQJIUHHIRURXUJXHVWV
&DSDFLW\%HGV5RRPV 
'HVFULSWLRQ 7+21+27(/%(5*(1%5<**( &
0RGHUQKRWHOLQWKHKHDUWRI%HUJHQZLWKVKRSVWKHDWUHVDQGRWKHU %UDGEHQNHQ1%HUJHQ
PDMRUDWWUDFWLRQVZLWKLQZDONLQJGLVWDQFH7KHURRPVDUHZHOO 7HO)D[
HTXLSSHGZLWK:&VKRZHUEDWKWXEWHOHSKRQH793D\79PLQL EHUJHQEU\JJH#WKRQKRWHOVQRZZZWKRQKRWHOVQREHUJHQEU\JJH
EDUFRIIHHWHDIDFLOLWLHVDQGZLUHOHVV,QWHUQHWDFFHVV5HVWDXUDQW 'LVWDQFH&LW\FHQWUH
$PDOLHVHUYHVjODFDUWHPHQXEXIIHWLQWKHVXPPHUVHDVRQ &RQWDFW0U$PXQG.ROIOnWK
SXUSRVHEXLOWPHHWLQJURRPVDOOZLWKQDWXUDOGD\OLJKWDQGVWDWHRI± &DSDFLW\%HGV5RRPV
WKHDUWPHHWLQJHTXLSPHQW 'HVFULSWLRQ
 &HQWUDOO\VLWXDWHGRQ%U\JJHQDZRUOGIDPRXVZKDUIDUHDRIROG
 UHVWRUHGZRRGHQEXLOGLQJVQH[WWRWKHFUXLVHVKLSKDUERXUEHWZHHQ
62/675$1'+27(/ 63$ +DDNRQVKDOOHQDQGVW0DU\¶V&KXUFK7KHUHLVRQO\DVKRUWZDONIURP
32%R[12V WKHHQGVWDWLRQIRUWKHDLUSRUWH[SUHVVEXVVDQGDILYHPLQXWHZDON
7HO)D[ WRWKHFHQWUHRIWRZQ
KRWHO#VROVWUDQGFRPZZZVROVWUDQGFRP 
'LVWDQFHNPIURPFLW\FHQWUH
&RQWDFW0V,QJULG7DQJHUnV
7+21+27(/%5,672/'  
7RUJDOOPHQQLQJHQ32%R[1%HUJHQ
&DSDFLW\%HGV5RRPV
7HO)D[
'HVFULSWLRQ
EULVWROEHUJHQ#WKRQKRWHOVQRZZZWKRQKRWHOVQR
6ROVWUDQG³WKHPRVWDFFHVVLEOHKLGHDZD\E\WKHIMRUG´LVVLWXDWHG
RQO\NPIURP%HUJHQDQGWKHDLUSRUWULJKWRQWKHVKRUHRI 'LVWDQFH&LW\FHQWUH
&RQWDFW0UV-DQQLFKH+DQVVHQ

42 BE RGEN PROD UC T MANUAL 2 0 0 8 / 2 0 0 9 www. vi si t B e rge n.com

 &DSDFLW\%HGV5RRPV 7KRQ+RWHO6DQGYLNHQ%U\JJHLVDPRGHUQKRWHOIRUUHOD[DWLRQDQG
'HVFULSWLRQ ZHOOEHLQJ:HFDQRIIHULQWLPDWHURRPVZLWKMXVWZKDWLWWDNHVWR
,QWKHYHU\KHDUWRI%HUJHQZLWKLQZDONLQJGLVWDQFHRISXEOLF PDNH\RXUµLQQHUURRPV¶IHHOJUHDW7KHUHLVDVSHFLDOSLHFHRIDUWLQ
WUDQVSRUWDWLRQDQG%HUJHQ
VPDLQDWWUDFWLRQV7KHKRWHOIHDWXUHV HYHU\URRP<RXFDQHQMR\WKHZRQGHUIXOUHIUHVKLQJDQGVDWLVI\LQJ
URRPVRIZKLFKPRVWDUHGRXEOHV$OOURRPVDUHZHOOHTXLSSHGZLWK H[SHULHQFHRID:DKZDKERG\WUHDWPHQW$QGDERYHDOOLQRXU
79PLQLEDUWHOHSKRQHKDLUGU\HUDQGWURXVHUSUHVV7KHKRWHOLV UHVWDXUDQWZHGRQRWPLVVDVLQJOHRSSRUWXQLW\WRJLYH\RXUWDVWH
DOVRHTXLSSHGZLWKZLUHOHVVQHWZRUN'LVDEOHGQRQVPRNLQJDQG EXGVDPRPHQWRIUHDOEOLVV
QRQDOOHUJLFURRPVDUHDOVRDYDLODEOH3DUNLQJIDFLOLWLHVQHDUE\$ 
GHOLFLRXVEUHDNIDVWEXIIHWLVVHUYHGLQWKHUHVWDXUDQWZKLFKDOVR 9,&725,$6200(5+27(// '
RIIHUVDWDVW\DODFDUWHPHQXGXULQJWKHGD\DQGHYHQLQJ .RQJ2VFDUVJDWH1%HUJHQ

7HO)D[
7+21+27(/526(1.5$17=  & SRVW#YLFWRULDKRWHOOQRZZZYLFWRULDKRWHOOQR
5RVHQNUDQW]JDWHQ32%R['UHJJHQ1%HUJHQ 'LVWDQFH&LW\&HQWUH
7HO)D[ &RQWDFW0V0RQD6DQGYLN
5RVHQNUDQW]ERRNLQJ#WKRQKRWHOVQR &DSDFLW\%HGV5RRPV
ZZZWKRQKRWHOVQRURVHQNUDQW] 'HVFULSWLRQ
'LVWDQFH&LW\FHQWUH %XGJHWKRWHOZLWKFRPIRUWDEOHURRPVZKLFKDOOLQFOXGHDSULYDWH
&RQWDFWZZZWKRQKRWHOVQR EDWKURRPIULGJHDQG79:LUHOHVV,QWHUQHWDFFHVVLQDOOURRPVKRWHO
&DSDFLW\%HGV5RRPV DUHDV&HQWUDOORFDWLRQRQO\WZRPLQXWHVZDONWRWKH5DLOZD\%XV
'HVFULSWLRQ VWDWLRQDQGKDUERXUILVKPDUNHW2SHQLQWKHVXPPHUVHDVRQIURP
&RV\FRPIRUWDEOHKRWHOLQWKHFLW\FHQWUHRI%HUJHQ/DVWUHQRYDWLRQ XQWLO5HQRYDWHGVSULQJ
ZDVVSULQJPHWHUVIURP%U\JJHQWKHILVKPDUNHWDQGWKH 
IXQLFXODU)O¡LEDQHQ7KHKRWHOIHDWXUHVURRPVRIZKLFKPRVW :(67/$1'+27(/
DUHGRXEOHV$OOURRPVDUHZHOOHTXLSSHGZLWK79PLQLEDU 1/LQGnV
WHOHSKRQHKDLUGU\HUDQGWURXVHUSUHVV7KHKRWHOLVDOVRHTXLSHG 7HO)D[
ZLWKZLUHOHVVQHWZRUN1RQVPRNLQJURRPVDUHDYDLDEOH7KHKRWHO ZHVWODQGKRWHO#RQOLQHQRZZZZHVWODQGKRWHOQR
KDVH[FHOOHQWSDUNLQJIDFLOLWLHVDFURVVWKHVWUHHW+RWHO5RVHQNUDQW] 'LVWDQFHNPIURPFLW\FHQWUH
LVZHOONQRZQIRULWVGHOLFLRXVEUHDNIDVWEXIIHW7KHKRWHOOREE\EDULV &RQWDFW0U5XQDU(+LOODQG0DQDJLQJ'LUHFWRU
DSRSXODUPHHWLQJSODFHIRUKRWHOJXHVWV 5RRPV%HGV

'HVFULSWLRQ
7+21+27(/6$1'9,.(1%5<**( $ :HVWODQG+RWHOLVVLWXDWHGZLWKDSDQRUDPLFYLHZWREHDWLIXOFRDVWDO
6DQGYLNVYHLHQ1%HUJHQ VFHQHU\,QGHSHQGHQWO\UXQ:HVWODQG+RWHOLVLGHDOO\VXLWHGWRERWK
7HO)D[ WKHEXVLQHVVDQGOHLVXUHWUDYHOOHU7KHKRWHODIIRUGVDQDWPRVSKHUH
VDQGYLNHQEU\JJH#WKRQKRWHOVQR RIUHOD[HGLQIRUPDOLW\WKDWFRPELQHGZLWKDJHQXLQHO\FDULQJVHUYLFH
ZZZWKRQKRWHOVQRVDQGYLNHQEU\JJH LPPHGLDWOHO\PDNHV\RXIHHODWKRPH7KHKRWHOKDVDILUVWFODVV
'LVWDQFHNPIURPFLW\FHQWUH NLWFKHQEDUFRPIRUWDEOHORXQJHVDQGDEHDXWLIXOJDUGHQ)DQWDVWLF
&RQWDFW0V7RQH6WUDQG KLNHDQGH[FXUVLRQRSSRUWXQLWLHV
&DSDFLW\%HGV5RRPV
'HVFULSWLRQ

w w w.vis itBe rge n. com B E R G E N P R O D U C T M A N UA L 2 0 0 8 / 2009 43

 www. vi si t B e rge n.com
 1(7*5283SULFHVSHUSHUVRQ 1(7),7SULFHVSHUSHUVRQ 
+27(/ 'LVWIURP 5RRPV %HGV 6LQJOH 'RXEOH FRXUVH 6LQJOH 'RXEOH ([WUD +RWHOSDVV
FLW\FHQWUH EHG
$OYHU+RWHO NP         )MRUGSDVV
$XJXVWLQ+RWHO &LW\FHQWUH         )MRUGSDVV
%HUJHQ7UDYHO+RWHO &LW\FHQWUH   RQUHTXHVW RQUHTXHVW RQUHTXHVW RQUHTXHVW RQUHTXHVW  )MRUGSDVV
%HVW:HVWHUQ+RWHOO+RUGDKHLPHQ &LW\FHQWUH         6FDQGLQDYLDQ+ROLGD\3DVV
%M¡UQHIMRUGHQ*MHVWHWXQ NP   RQUHTXHVW RQUHTXHVW RQUHTXHVW RQUHTXHVW RQUHTXHVW  
&LW\ER[ &LW\FHQWUH   RQUHTXHVW RQUHTXHVW RQUHTXHVW RQUHTXHVW RQUHTXHVW  
&ODULRQ&ROOHFWLRQ+RWHO+DYQHNRQWRUHW &LW\FHQWUH   RQUHTXHVW RQUHTXHVW RQUHTXHVW    
&ODULRQ+RWHO$GPLUDO &LW\FHQWUH         1RUGLVN+RWHO3DVV
&ODULRQ+RWHO%HUJHQ$LUSRUW &LW\FHQWUH       
&RPIRUW+RWHO+ROEHUJ &LW\FHQWUH   RQUHTXHVW RQUHTXHVW RQUHTXHVW RQUHTXHVW RQUHTXHVW  
)LUVW+RWHO0DULQ &LW\FHQWUH         )MRUGSDVV VSHFLDOVHDVRQV
*UDQG+RWHO7HUPLQXV &LW\FHQWUH         )MRUGSDVV
)MRUGVORWWHW NP         0LWW+RWHO6FDQGLQDYLD
+DQVHDWLVN+RWHO &LW\FHQWUH         
+27(/35,&(6,1&/%5($.)$67

+RWHO3DUN &LW\FHQWUH   RQUHTXHVW RQUHTXHVW RQUHTXHVW RQUHTXHVW RQUHTXHVW  )MRUGSDVV
,QFLW\+RWHO $SDUWPHQW &LW\FHQWUH     )MRUGSDVV
1HSWXQ+RWHO5LFD3DUWQHU &LW\FHQWUH         5LFD)HULHSDVV
1RUODGLD0DUVWHLQHQ+RWHOO NP   RQUHTXHVW RQUHTXHVW RQUHTXHVW RQUHTXHVW RQUHTXHVW 1RUODQGLD*XHVW&DUG
3+RWHOV &LW\FHQWUH        
4XDOLW\+RWHO(GYDUG*ULHJ NP         &KRLFH&OXE
5DGLVVRQ6$6+RWHO1RUJH &LW\FHQWUH   RQUHTXHVW RQUHTXHVW RQUHTXHVW RQUHTXHVW RQUHTXHVW  
5DGLVVRQ6$65R\DO+RWHO &LW\FHQWUH   RQUHTXHVW RQUHTXHVW RQUHTXHVW RQUHTXHVW RQUHTXHVW 
5LFD7UDYHO+RWHO &LW\FHQWUH   RQUHTXHVW RQUHTXHVW RQUHTXHVW RQUHTXHVW RQUHTXHVW  5LFD)HULHSDVV
6DQGYHQ+RWHO NP   RQUHTXHVW RQUHTXHVW RQUHTXHVW RQUHTXHVW RQUHTXHVW 
6FDQGLF%HUJHQ$LUSRUW NP         
6FDQGLF%HUJHQ&LW\ &LW\FHQWUH         

BE RGEN PROD UC T MANUAL 2 0 0 8 / 2 0 0 9

6ROVWUDQG+RWHO %DG NP   RQUHTXHVW RQUHTXHVW RQUHTXHVW RQUHTXHVW RQUHTXHVW  )MRUGSDVV
6WHHQV+RWHO &LW\FHQWUH       )MRUGSDVV
6WUDQG+RWHO5LFD3DUWQHU &LW\FHQWUH        5LFD)HULHSDVV
7KRQ+RWHO%HUJHQ$LUSRUW NP   RQUHTXHVW RQUHTXHVW RQUHTXHVW    6FDQSOXV
7KRQ+RWHO%HUJHQ%U\JJH &LW\FHQWUH        7KRQ0HPEHU
7KRQ+RWHO%ULVWRO &LW\FHQWUH   RQUHTXHVW RQUHTXHVW RQUHTXHVW RQUHTXHVW RQUHTXHVW  
7KRQ+RWHO5RVHQNUDQW] &LW\FHQWUH         
7KRQ+RWHO6DQGYLNHQ%U\JJH NP   RQUHTXHVW RQUHTXHVW RQUHTXHVW RQUHTXHVW RQUHTXHVW  
9LFWRULD6RPPHUKRWHOO &LW\FHQWUH        
:HVWODQG+RWHO


NP         )MRUGSDVV+RWHO([SUHVV
$OOSULFHVDUHLQFOXGHG9$7

%HUJHQ7RXULVW%RDUGFDQQRWDFFHSWUHVSRQVLELOLW\IRUDQ\HUURUVRPLVVLRQVRUVXEVHTXHQWDOWHUDWLRQV

44
 3(16,216$1'*8(67+286(6 'LVWDQFH&LW\FHQWUH
&RQWDFW0V6\OYL$QQ+DULOD
1%3ULFHVDQGLQIRUPDWLRQVWDWHGLQWKLVFKDSWHUDUHYDOLGIRU &DSDFLW\%HGV5RRPV

$0$/,(6*-(67(+86 3ULFHIURP12.
2OH(LGHVJWE1%HUJHQ 'HVFULSWLRQ
7HO ,QWKHKHDUWRI%HUJHQRQO\PLQXWHVWRWKH)LVK0DUNHWDQG
URJHUQ\PRHQ#EURDGSDUNQR %U\JJHQ7KHKRXVHLVIURPWKH¶VEXWUHVWRUHGLQ
'LVWDQFH&LW\FHQWUH VLWXDWHGLQDTXLHWVWUHHWZLWKROGZRRGHQKRXVHV)XOO\HTXLSSHG
&RQWDFW0U5RJHU1\PRHQ DQGFRPIRUWDEOHURRPV9LHZRYHUWKH9nJHQDQGWKHFLW\

&DSDFLW\%HGV$SDUWPHQWV +(5'/(9c*(1*-(67(+86
3ULFHV$SDUWPHQWSHUVRQV12.'RXEOH12. 1+HUGOD
'HVFULSWLRQ$FFRPPRGDWLRQZLWKLQPLQXWHVZDONIURPWKH 7HO
IXQLFXODUWKHILVKPDUNHWDQGFHQWHURI%HUJHQ6LWXDWHGLQ EMDUQHHV#RQOLQHQRZZZJMHVWHKXVHWQR
6DQGYLNHQQHDU6NDQVHQRQHRIWKHPRVWEHDXWLIXODUHDVLQ 'LVWDQFHNPIURP&LW\&HQWUH
%HUJHQ%RWKDSDUWPHQWDQGURRPVDUHDYDLODEOH &RQWDFW0U%MDUQH(LN6 E¡
 &DSDFLW\%HGV5RRPV
%(5*(1<0&$+267(/ 3ULFH'RXEOH12.6LQJOH12.
1HGUH.RUVNLUNHDOOPHQQLQJ1%HUJHQ 'HVFULSWLRQ6LWXDWHGDW+HUGODE\WKHIMRUGNPVPLQXWHV
7HO)D[ GULYHQRUWKRI%HUJHQ5RRPVZLWKVKRZHUDQGWRLOHWUHVWDXUDQW
\PFD#RQOLQHQRZZZEHUJHQKRVWHOQR SXEFRQIHUHQFHURRPVZLWKDOOIDFLOLWLHV%RDWVFDQEHKLUHGDQGWKH
'LVWDQFH&LW\FHQWUH ZDWHUVDURXQG+HUGODRIIHUH[FHOOHQWILVKLQJ*ROIFRXUVH-XVWQRUWK
&RQWDFW0UV0LFKHOOH+RJDQ0UV$QQ&DWKHULQH0RQWHURVVR RI+HUGOHYnJHQ*XHVWKRXVHLV9DOHQ7KHODQGVFDSHLVXQLTXHZLWK
&DSDFLW\%HGV5RRPV ODUJHH[SDQFHVRIIODWODQGDQGZRQGHUIXOVDQG\EHDFKHV
*URXS3ULFH)URP12.SHUSHUVRQ LQWHUVSHUVHGZLWKIDQWDVWLFSHEEOHEHDFKHV7KHDUHDLVULFKLQ
'HVFULSWLRQ ELUGOLIHZLWKRYHUGLIIHUHQWVSHFLHVUHFRUGHG
%HUJHQ<0&$+RVWHOLVORFDWHGLQWKHPLGGOHRI%HUJHQFLW\FHQWUH 
ULJKWE\WKHIDPRXVILVKPDUNHWWKH7RXULVW,QIRUPDWLRQ&HQWUHDQG *8//$.6(1*8(67+286(
DIHZPLQXWHVIURPWKHEHDXWLIXOROGWRZQRI%U\JJHQ:HRIIHUD 2ODY.\UUHVJW1%HUJHQ
UDQJHRIUHDVRQDEO\SULFHGTXDOLW\DFFRPRGDWLRQIRUDOOEXGJHWV 7HO)D[
)URPRXUHQVXLWHIDPLO\URRPVZLWKWKHLURZQNLWKHQHWWHWRRXU DJXOODNV#FLQHWZZZJXOODNVHQJMHVWHKXVQR
VSDFRXVEXGJHWURPVZHKDYHDFFRPRGDWLRQWRVXLW\RXUQHHGV 'LVWDQFH&LW\FHQWUH
:HDUHRSHQDOO\HDUURXQGEXWLQRXUORZVHDVRQIURP2FWVWWR &RQWDFW0UV$QLWD0DWKLHVHQ
$SULOWKUHFHSWLRQKRXUVDUHOLPLWHGVRLWLVHVVHQWLDOWRERRNLQ &DSDFLW\%HGV5RRPV
DGYDQFH 3ULFH'RXEOH12.6LQJOH12.
 'HVFULSWLRQ
%,/'‘<6200(5+27(// ´+HOS\RXUVHOI´EDVHGDFFRPPRGDWLRQFHQWUDOO\ORFDWHG5RRPV
6WHLQVYLNYHLHQ16WUDXPH ZLWKLWVSULYDWHEDWKURRPVDQGURRPVZLWKVKDUHGEDWKURRPV)XOO\
7HO)D[ HTXLSSHGNLWFKHQV
VRPPHUKRWHOO#EEJYJVQRZZZEEEYJVQR 

'LVWDQFHNPIURPFLW\FHQWUH ,17(50,66,21+267(/
&RQWDFW0U1RUYDOG6QHNNHYLN .DOIDUYHLHQ1%HUJHQ
&DSDFLW\%HGV5RRPV 7HO
3ULFHV'RXEOH12.6LQJOH12.([WUDEHG12. HLQDUKHOJDDV#QNVVQRZZZLQWHUPLVVLRQKRVWHOQR
%UHDNIDVWLQFOXGHG 'LVWDQFHP
'HVFULSWLRQ%LOG¡\+ROLGD\$FFRPRGDWLRQLVVLWXDWHGRQWKH &RQWDFW0U(LQDU+HOJDDV
WUDQTXLOLVODQGRI6RWUD\HWLWLVRQO\NPIURPRQHRI1RUZD\V &DSDFLW\%HGV0L[HGGRUPLWRU\
ODUJHVWVKRSSLQJFHQWHUV6DUWRU6WRUVHQWHUDQGNPIURP%HUJHQ 3ULFH12.
:HKDYHHQVXLWHURRPVLQWKUHHFKDOHWVZHRIIHUVLQJOHGRXEOH 'HVFULSWLRQ
DQGIDPLO\URRPV(DFKFKDOHWKDVDFRPPXQDOOLYLQJURRPDQGLW¶V :HOFRPHWR,QWHUPLVVLRQ:HRIIHU\RXWKHXQLTXHFRPELQDWLRQRI
RZQNLWFKHQ2SHQIURPWK-XQHWRWK$XJXVW WKHFKHDSHVWEHGVLQ%HUJHQDQGDFR]\KRP\DWPRVSKHUHLQDQ
 ROGEHDXWLIXOKRXVHFORVHWRWRZQ%XWLWGRHVQ¶WVWRSWKHUH(YHU\
'25012 0RQGD\DQG7XHVGD\QLJKWVZHVHUYH\RXIUHVKZDIIOHVLQWKH
.RQJ2VNDUVJW1%HUJHQ HYHQLQJ(YHU\HYHQLQJ\RXJHWFRIIHHDQGELVFXLWVIRUIUHH$QGIRU
7HO \RXUSUDFWLFDOOLIHZKLOHWUDYHOLQJVKRZHUVZDVKLQJPDFKLQHEHG
SRVW#GRUPQRZZZGRUPQR VKHHWVDQGNLWFKHQDUHIUHHIRU\RXUGLVSRVDO7RKHOS\RXRXWZLWKD
'LVWDQFH&LW\FHQWUH IULHQGO\VWD\LQ%HUJHQRXUKRVSLWDEOH9ROXQWHHU6WDIIZRUNVIRU\RXU
&RQWDFW0U(ULN%HUVWDG FRPIRUWDWWKHKRVWHODQGZLOODQVZHU\RXUTXHVWLRQV

3ULFHV)URPSHU%HG
.-(//(560$8(7*8(67+286(
'HVFULSWLRQ
.MHOOHUVPDXHW1%HUJHQ
'RUPQRLVDFKHDSDQGFHQWUDOO\ORFDWHGGRUPLQWKHFLW\FHQWUHRI
7HO
%HUJHQ%DU5HVXDWXUDQWZKLFKLVDJUHDWSODFHWRVWDUWWKHQLJKW
NMJM#RQOLQHQRZZZJMHVWHKXVHWFRP
6KRZHUVJXHVWNLWFKHQIUHHLQWHUQHWPDFKLQHVDVZHOODVZLUHOHVV
'LVWDQFH&LW\FHQWUH
DFFHVVDUHDOOLQFOXGHGLQWKHSULFH%HGOLQHQIRUUHQW%UHDNIDVWFDQ
&RQWDFW0UV6RQMD.UDQW]
EHVHUYHG
&DSDFLW\%HGV$SDUWPHQWV

3ULFH'RXEOH12.6LQJOH12.
)-(//6,'(1*-(67(+86*8(67+286( 'HVFULSWLRQ
‘YUH%OHNHYHLHQ1%HUJHQ .MHOOHUVPDXHWJXHVWKRXVHLVORFDWHGLQRQHRI%HUJHQ¶VEHDXWLIXO
7HO HQYLURQPHQWRIROGZRRGHQKRXVHVORFDWHGULJKWLQWKHFLW\FHQWUH
SRVW#KDULODEL]ZZZKDULODEL] 0DNH\RXUVHOIDWKRPHLQWKLVSRSXODUJXHVWKRXVHZKHUHHDFK


w w w.vis itBe rge n. com B E R G E N P R O D U C T M A N UA L 2 0 0 8 / 2009 45

 DSDUWPHQWKDVLWVRZQYHU\VSHFLDOFKDUPDOOIXOO\HTXLSSHGZLWK 12*5‘11(67‘/(1*c5'
SULYDWHNLWFKHQNLWFKHQHWWHOLYLQJURRPVWXGLR79DQGSULYDWH *U¡QQHVW¡OVYHLHQ1%HUJHQ
EDWKURRP$SDUWPHQWVL]H±URRPV 7HO
 QR#QREL]ZZZQREL]
./267(5(7*8(67+286( 'LVWDQFHNPIURPFLW\FHQWUH
.ORVWHUHW1%HUJHQ &RQWDFW0U6DP1RUGERVWDG
7HO &DSDFLW\%HGV5RRPV
HNDOWHQE#RQOLQHQRZZZNORVWHUHWFRP 3ULFH'RXEOH12.6LQJOH12.SHUSHUVRQQLJKWV
'LVWDQFH&LW\FHQWUH VWD\GLVFRXQW&DOOIRURWKHUGLVFRXQWVXSWRRII
&RQWDFW0V(OLVDEHW.DOWHQERUQ GHSHQGLQJRQKRZPDQ\SHUVRQVDQGGXUDWLRQRIVWD\
&DSDFLW\%HGV$SDUWPHQWV 'HVFULSWLRQ
SHUVRQDSW12.QLJKWVRUPRUH12.([WUDEHG
12.'RXEOHURRP12.6LQJOHURRP12.
'HVFULSWLRQ
$SHUVRQDSDUWPHQWZLWKNLWFKHQHWWH7KLVJXHVWKRXVHLVORFDWHG
LQDSLFWXUHVTXHVHWWLQJDPRQJWKHROGZRRGHQKRXVHVRI1RUGQHV
7KHKRXVHZKLFKGDWHVIURPKDVEHHQFRPSOHWHO\
2OGIDUP2SHQDOO\HDU2QO\NPIURPWKHFLW\FHQWUH&RXQWU\
VXUURXQGLQJV)UHHSDUNLQJ&RPPRQIXOO\HTXLSSHGNLWFKHQV&LW\
EXVP6LJKWV:DONLQJWUDFNV6SDFHIRUVRPHWHQWVDQGYDQV
ZLWKDFFHVVWR79ORXQJHVKRZHUZDWHUVXSSO\3D\PHQWLQFDVK
12.RUDQ\(XURSHDQHTXLYDOHQWYDOXH


UHIXUELVKHG:LWKLQHDV\ZDONLQJGLVWDQFHRIDOOIDFLOLWLHVDQXPEHU 5,3/(*c5'(16200(53(16-216800(53(16,21

RIFDIpVDQGUHVWDXUDQWVQHDUE\ :LOO\9DOHQWLQVHQVYHL%&1/DNVHYnJ
 7HO
0$5,(/81'*-(67(+86*8(67+286( WDVRPPHU#EURDGSDUNQR
17\VVH ZZZULSOHJDDUGHQVRPPHUSHQVMRQQR
7HO 'LVWDQFHNPIURPFLW\FHQWUH
JXHVWKRXVH#PDULHOXQGQRZZZPDULHOXQGQR &RQWDFW0U7KRU6RPPHUVHWK
'LVWDQFHNPIURPFLW\FHQWUH &DSDFLW\%HGV5RRPV
&RQWDFW0U.HWLO2GODQG 'RXEOH12.6LQJOH12.([WUDEHG12.
&DSDFLW\%HGV5RRPV 6SHFLDOSULFHVIRUORQJHUVWD\V
3ULFH'RXEOH12.6LQJOH12. 'HVFULSWLRQ
'HVFULSWLRQ 2QO\NLORPHWUHVIURPWKHFLW\FHQWUH\RXZLOOILQGDSHDFHIXODQG
6LWXDWHGLQTXLHWVXUURXQGLQJVNPRXWVLGHFLW\FHQWUHRQURXWH FRPIRUWDEOHSODFHWRVWD\ZLWKIUHHSDUNLQJDEHDXWLIXOYLHZRYHU
WRZDUGV+DUGDQJHU%HDXWLIXOO\UHVWDXUHGROGYLOODE\WKHIMRUG9LHZ WKHIMRUGDQGJRRGSULFHVZLWKDKLJKHQRXJKVWDQGDUGWRPDNH\RXU
RIWKH6DPQDQJHUIMRUG*UHDWILVKLQJRSSRUWXQLWLHVDQGERDWUHQWDO VWD\LQ%HUJHQDJUHDWH[SHULHQFH,I\RXGRQRWZDQWWRWDNH\RXU
 FDULQWRWKHFLW\\RXFDQOHDYHLWVDIHO\DQGWDNHDPLQXWHVEXV
0$5.(1*-(67(+86*8(67+286( ULGH2SHQDOO\HDU
.RQJ2VFDUVJW1%HUJHQ 
7HO)D[ 6.$16(13(16-21$7
SRVW#PDUNHQJMHVWHKXVFRPZZZPDUNHQJMHVWHKXVFRP 9HWUOLGVDOOPHQQLQJHQ1%HUJHQ
'LVWDQFH&LW\FHQWUH 7HO)D[
&RQWDFW0V0RQD6DQGYLN SRVW#VNDQVHQSHQVMRQDWQRZZZVNDQVHQSHQVMRQDWQR
&DSDFLW\%HGV5RRPV 'LVWDQFH&LW\FHQWUH
3ULFH'RXEOH12.6LQJOH12.'RUP12. &RQWDFW0V-DQQLFNH$OY U
FRPPLVVLRQRQWKHURRPIRUWRXURSHUDWRUV &DSDFLW\%HGV5RRPV
'HVFULSWLRQ 3ULFH'RXEOH12.6LQJOH12.
:LWKLWVORFDWLRQLQWKHFLW\FHQWUHLW¶VDQH[FHOOHQWEDVHWRH[SORUH 'HVFULSWLRQ
DQGHQMR\DEHDXWLIXODQGKLVWRULFDOFLW\SDFNHGZLWKFXOWXUDOHYHQWV &RV\SHQVLRQZLWKORQJWUDGLWLRQV6HYHQURRPVDQGIRXU
VKRSSLQJDQGRWKHUOHLVXUHDFWLYLWLHV0DUNHQ*MHVWHKXVRIIHUV DSDUWPHQWVLQDQROGVPDOOKRXVHLQWKHFHQWUHRI%HUJHQ1RWUDIILF
URRPVEHGVLQURRPVIURPWRSHUVRQV&RPPRQVLWWLQJURRP QRLVH1LFHDQGFOHDQIULHQGO\DWPRVSKHUH%HDXWLIXOYLHZ
NLWFKHQIUHHFRIIHHWHDDOOGD\DQG79ORXQJHDQGWRLOHWVVKRZHUV RYHUORRNLQJWKHFLW\DQGWKH)LVK0DUNHW5HDVRQDEOHSULFHV
ZLWKJRRGVWDQGDUGLQWKHFRUULGRUIRUWKRVHURRPVWKDWGRQRWKDYH 1RUZHJLDQEUHDNIDVW2SHQDOO\HDU
SULYDWHEDWKURRPV 
 6.87(9,.(16*-(67(+86
0217$1$)$0,/< <287++267(/ 6NXWHYLNHQV6PDOJDQJ1%HUJHQ
-RKDQ%O\WWVYHL%HUJHQ 7HO
7HO)D[ VROYHLJBURQJYHG#KRWPDLOFRP
EHUJHQPRQWDQD#KLKRVWHOVQRZZZPRQWDQDQR 'LVWDQFH&LW\FHQWUH
'LVWDQFHNPIURPFLW\FHQWUH &RQWDFW6ROYHLJ5RQJYHG
&RQWDFW0U+DUDOG(LOHUWVHQRU-RQ%LUJHU*XUVOL &DSDFLW\%HGV$SDUWPHQWV
&DSDFLW\%HGV5RRPV 3ULFH'RXEOH12.6LQJOH12.
3ULFH0D\6HSW7ZLQURRP12.6LQJOHURRP12. 'HVFULSWLRQ
'RUPLWRU\12.2FW$SU7ZLQURRP6LQJOHURRP12. /RFDWHGQHDU%U\JJHQLQWUDGLWRQDOZRRGHQKRXVHV+HUH\RXZLOO
'RUPLWRU\12.%UHDNIDVWLQFOXGHGLQDFFRPPRGDWLRQ H[SHULHQFHWKHQDUURZVWUHHWVFDOOHGµVPXJ¶,WZLOOVHW\RXUPLQG
0HPEHUVRI+RVWHOOLQJLQWHUQDWLRQDOGLVFRXQW EDFNWRWKHROGGD\V7KHDSDUWPHQWVDUHQHZO\UHQRYDWHGZLWKPLQL
'HVFULSWLRQ NLWFKHQFRPIRUWDEOHEHGVDQGQLFHEDWKURRPV2SHQDOO\HDU
6LWXDWHGLQEHDXWLIXOVXUURXQGLQJVDSSUR[NPVRXWKRI%HUJHQFLW\ 
FHQWUH7KHODUJHVWDQGFKHDSHVWLQEXGJHWDFFRPPRGDWLRQLQ 6<'1(6608*(7*8(67+286(
%HUJHQ$WWKHKRVWHO\RXFDQFKRRVHEHWZHHQFRPIRUWDEOHWZLQ 6\GQHVVPXJHW1%HUJHQ
URRPVZLWKSULYDWHIDFLOLWLHVRUEXGJHWEHGVLQEHGURRPVRU 3RVWDODGGUHVV32%R[1RUGQHV1%HUJHQ
GRUPLWRU\$OOSULFHVLQFOXGHDZHOODVVRUWHGEUHDNIDVWEXIIHW)UHH 7HO
SDUNLQJVSDFHV7RJHWWRXVWDNHFLW\EXVQU)RUPRUH KVROWYH#RQOLQHQR
LQIRUPDWLRQYLVLWZZZPRQWDQDQR 

46 BE RGEN PROD UC T MANUAL 2 0 0 8 / 2 0 0 9 www. vi si t B e rge n.com

 'LVWDQFH&LW\FHQWUH 'HVFULSWLRQ2QWKHLVODQG$VN¡\OLHV+DQHYLNNPRXWVLGH
&RQWDFW0U+DUDOG6ROWYHGW %HUJHQDSHDFHIXOFRPPXQLW\E\WKHIMRUG,QD\DUGVXUURXQGHGE\
&DSDFLW\%HGV5RRPVDSDUWPHQWV ROGKRXVHVWZRRIWKHPDUHIRUUHQWRQPRQWKO\ZHHNO\RUGDLO\
'RXEOH12.6LQJOH12. EDVLVWKH$QQH[DQGWKH,FHKRXVH%RWKKRXVHVDUHUHFHQWO\
'HVFULSWLRQ UHQRYDWHGWKHNLWFKHQVFRQWDLQEXLOWLQVWRYHGLVKZDVKHUIULGJH
6\GQHVVPXJHW*XHVWKRXVHLVDKRVWHOSHQVLRQFRQVLVWLQJRIILYH IUHH]HUZDVKLQJPDFKLQH7LOHGEDWKURRPV)LUHSODFHVDQG
DSDUWPHQWURRPVZLWKNLWFKHQDQGVKDUHGEDWKURRPV79LQDOO EHDXWLIXOYLHZVIURPWKHOLYLQJURRPV6HOIFDWHULQJ$OOIORRUVZDWHU
URRPVDQGODXQGU\IDFLOLWLHVDYDLODEOH2SHQDOO\HDU KHDWHG5RZLQJERDWZLWKRXWERDUGHQJLQHLVDWGLVSRVDO7ZR
 EHGVLQWKH$QQH[EHGVLQWKH,FHKRXVH
811(/$1'+8652052206 
8QQHODQGVYHJHQ1+DXNHODQG %(5*(1$3$570(176
7HO
1\JnUGVJW1%HUJHQ
MDUOHYLNHQ#FLQHW 7HO±)D[
'LVWDQFHNPIURPFLW\FHQWUH SRVW#EHUJHQDSDUWPHQWVQRZZZEHUJHQDSDUWPHQWVQR
&RQWDFW0U-DUOH9LNHQ
'LVWDQFH&LW\FHQWUH
&DSDFLW\$SSDUWPHQWV5RRPV%HGV
&RQWDFW0U-DQ+HYU¡\
3ULFHIURP12.SHUDSSDUWPHQW
&DSDFLW\%HGV
'HVFULSWLRQ
3ULFHVIURP12.±SHUDSDUWPHQW
&ORVHWRWKHFLW\VXUURXQGHGE\QDWXUH1HZO\UHIXUQLVKHG
'HVFULSWLRQ
URRPVDSSDUWPHQWVZLWKRZQEDWKURRPVDQGNLWFKHQHWWH2SHQDOO )XOO\IXUQLVKHGDQGHTXLSSHGDSDUWPHQWVRIKLJKVWDQGDUG:LWKLQ
\HDU0DQ\SDUNLQJVSDFHV

HDV\ZDONLQJGLVWDQFHRIDOOPDLQIDFLOLWLHVLQ%HUJHQ&HQWUH
 $YDLODEOHIRUVKRUWHURUORQJHUVWD\V
35,9$7($&&202'$7,21 
3OHDVHFRQWDFW%HUJHQ7RXULVW,QIRUPDWLRQIRUIXUWKHULQIRUPDWLRQ %-‘5.+(,0.52 027(//$6
DQGDVVLVWDQFH7HO6HHFKDSWHU 1cUODQG
7HO)D[
SRVW#EMRUNKHLPQRZZZEMRUNKHLPQR
$3$570(17&+$/(76 'LVWDQFHNPIURPFLW\FHQWUH
$/9(+86(7125'1(6 &RQWDFW0UV.MHUVWL6WLNKROPHQ*MHUGH
6WUDQJHKDJHVPDXHW1%HUJHQ &DSDFLW\5RRPV$SDUWPHQWV%HGV
7HO 'HVFULSWLRQ
JUHHQGRRUERRNLQJV#JPDLOFRPZZZDOYHKXVHWQR %M¡UNKHLP.UR 0RWHOOLVVLWXDWHGQHDUE\WKH6DPQDQJHUIMRUG)XOO\
'LVWDQFH&LW\&HQWUH HTXLSSHGDSDUWPHQWVDQGFRPIRUWDEOHGRXEOHURRPVDOOZLWK79
&RQWDFW9LEHNH)RVVH :&DQGVKRZHUV&DIHWHULDDQGFRQIHUHQFHIDFLOLWLHV3ULFH6LQJOH
&DSDFLW\EHGVVRIDEHGVEHGURRPV
'HVFULSWLRQ7KH(OI+RXVHLVDQLFHO\UHIXUELVKHGWKFHQWXU\
ZRRGHQKRXVHWKDWLVDYDLODEOHDVKROLGD\DFFRPRGDWLRQRUVKRUW
WHUPUHQWDO6LWXDWHGLQDQLFHFDOPDUHDLQFHQWUDO%HUJHQZLWKDOO
VHUYLFHIDFLOLWLHVZLWKLQZDONLQJGLVWDQFH7KHUHDUHWZRGRXEOH
%HGURRPVDQGDGRXEOHVRIDEHG7KHOLYLQJURRPKDVDZRRG
VWRYHORXQJHDQGGLQLQJDUHD7KHUHLVDIXOO\HTXLSSHGNLWFKHQZLWK
GLVKZDVKHUDQGXQGHUIORRUKHDWLQJ7KHEDWKURRPLVWLOHGZLWKD
VKRZHU3ULFHQLJKW12.QLJKWV12.QLJWKV
12.

$081'6$3$570(17
6WUDQJHKDJHQ1%HUJHQ
7HO
DPQRUGOD#RQOLQHQRKWWSDPQRUGODKRPHRQOLQHQRDD
'LVWDQFH&LW\FHQWUH
&RQWDFW0U$PXQG1RUGODQG
&DSDFLW\%HGV$SDUWPHQWV
URRP12.'RXEOHURRP12.$SSDUWPHQW12.
%HGOLQHQV12.

&,7<$3$570(17+27(/
&KULVWLHVJDWH1%HUJHQ
7HO)D[
LQIR#FLW\DSDUWPHQWQRZZZFLW\DSDUWPHQWQR
'LVWDQFH&LW\FHQWHU
&RQWDFW0UV)HQJ=KHQJ
&DSDFLW\%HGV
3ULFH6LQJOH12.'RXEOH12.
'HVFULSWLRQ
&LW\$SDUWPHQW+RWHOLVDQHFRQRP\KRWHOORFDWHGLQWKHFHQWUHRI
%HUJHQFORVHWRWKHUDLOZD\VWDWLRQDQGWKHEXVWHUPLQDO7KHKRWHO
ZDVHVWDEOLVKHGLQDQGKDVURRPVDQGEHGV$OOURRPV
KDYH79DQGPDUEOHSDYHGEDWKURRPVZLWKWLOHV7KHUHLVD
FRPPRQNLWFKHQLQWKHKRWHOZKHUHJXHVWVFDQSUHSDUHPHDOV
:LUHOHVVLQWHUQHWFRQQHFWLRQLQWKHUHFHSWLRQ3DUNLQJKRXVHQHDUE\
3ULFH12.SHUSHUVRQVKRZHUEDWKVLQJOHURRP12. 1ROLIW7KHKRWHOLVVLPSOHFKDUPLQJDQGKDVJRRGEHGV
SHUSHUVRQVKRZHUEDWKGRXEOHURRP([WUDEHG12. 
'HVFULSWLRQ '(7/,//(+86
6HOIFRQWDLQHGDSDUWPHQWVORFDWHGLQDSLFWXUHVTXHDUHDRIROG /LOOH0DUNHYHL1%HUJHQ
ZRRGHQKRXVHVDQGQDUURZFREEOHGVWUHHWV1LFHYHZ2QHWZR
7HO
URRPDSDUWPHQWDQGRQHVWXGLRDSDUWPHQWIRUUHQWDOO\HDU7ZR
OLWWOHKRXVH#RQOLQHQRZZZOLWWOHKRXVHEHUJHQFRP
PRUHVWXGLRVGXULQJVXPPHUVHDVRQ$OODSDUWPHQWVZLWKVDWHOLWH79
'LVWDQFH&LW\FHQWUH
DQGIUHHZLUHOHVVLQWHUQHWFRQQHFWLRQ:DVKLQJIDFLOLWLHVDYDLDEOH &RQWDFW0UV&KULVWLQH+/LHQ
 &DSDFLW\%HGV5RRPV
$11(.6(7,+$1(9,. 'HVFULSWLRQ
+DQHYLN.DL1$VN $FRV\DSDUWPHQWLQDQROG%HUJHQKRXVHIURP7KH/LWWOH
7HO +RXVHLVORFDWHGLQ/LOOH0DUNHYHLRQHRIWKHEHVWSUHVHUYHGDQG
DQQH[#KDQHYLNQRZZZKDQHYLNQR FKDUPLQJVWUHHWVLQWKHFHQWUHRI%HUJHQ7KHDSDUWPHQWLVP
'LVWDQFHNPIURP&LW\&HQWUH IXOO\HTXLSSHGDQGRIKLJKVWDQGDUG$YDLODEOHIRUVKRUWDQGORQJ
&RQWDFW0UV,QJULG$DUVHWK WHUPUHQWSHUVRQV
&DSDFLW\%HGVVHSDUDWHKRXVHV 
3ULFHV12.SHUKRXVHLQFOXGLQJEHGOLQHQVDQGWRZHOVIRU )$1$)-25'(1+<77(87/(,(
SHUVRQV12.H[WUDSHUEHGOLQHQ?WRZHO)UHHSDUNLQJ .URNHLGHYQ1)DQD

w w w.vis itBe rge n. com B E R G E N P R O D U C T M A N UA L 2 0 0 8 / 2009 47

 7HO RYHQILOOHWLQJWDEOHDQGDPSOHGHHSIUHH]HVWRUDJHDYDLODEOH/RFDO
IDQDIMRU#RQOLQHQRZZZIDQDIMRUGHQQR DFWLYLWLHVOLNHERDWVIRUKLUHGHHSVHDILVKLQJDQG6FXEDGLYLQJ)UHH
'LVWDQFHNPIURPFLW\FHQWUH ZLUHOHVVLQWHUQHWFRQQHFWLRQ
&RQWDFW0V0D\%ULWW06DOEX 
&DSDFLW\%HGV&DELQV 6275$525%86(17(5$6
3ULFH12.SHUFDELQ 6SLOGHSROOHQ1*OHVY U
'HVFULSWLRQ 7HO)D[
1HZFDELQVRIWKHKLJKHVWVWDQGDUGIXOO\HTXLSSHGIRUSHUVRQV SRVW#URUEXVHQWHUFRPZZZURUEXVHQWHUFRP
LQFOXGLQJZDVKLQJPDFKLQHGLVKZDVKHUDQGDILUHSODFH7KHFDELQV 'LVWDQFHNPIURP&LW\&HQWUH
DUHORFDWHGULJKWE\WKHVHDDQGDUHLGHDOIRUIDPLOLHVZLWKDSOD\ &RQWDFW0U.MHOO+nNRQ(YHQVHQ
DUHDDWHUUDFHDQGDSULYDWHEHDFK &DSDFLW\$SDUWPHQWVEHGV
 3ULFH12.12.SHU
+$5%285$3$570(176 DSSDUWPHQW6SHFLDORIIHUVIRUEXVJURXSVWKDWVWD\IRUDZHHN
6DQGYLNVERGHU1%HUJHQ 'HVFULSWLRQ
7HO)D[ 6RWUD5RUEXVHQWHULVVLWXDWHGULJKWEHVLGHVRPHRIWKHEHVWVLWHVIRU
ERRNLQJ#KDUERXUDSDUWPHQWVQRZZZKDUERXUDSDUWPHQWVQR RFHDQILVKLQJ6ROLGERDWV
'LVWDQFHNPIURPFLW\FHQWUH 
&RQWDFW0U,QJH1M¡WHQLQJH#KDUERXUDSDUWPHQWVQR c6$1()2/.(+‘*6.2/(
&DSDFLW\%HGV$SDUWPHQWV +\ONMHQHVHW1+\ONMH
3ULFH6WXGLR12.EHGURRP12.EHGURRP12. 7HO)D[
EHGURRP12.EHGURRP12.([WUDEHG SRVW#DDVDQHIKVQRZZZDDVDQHIKVQR
12. 'LVWDQFHNPIURPFLW\FHQWUH
'HVFULSWLRQ &RQWDFW0V0HUHWH5/LWODQG
%UDQGQHZWRSPRGHUQIXOO\HTXLSSHGDSDUWPHQWV6LWXDWHGE\WKH &DSDFLW\%HGV5RRPV
VHDZLWKDEHDXWLIXOYLHZ&DEOH79DQGLQWHUQHW6WHDPPDVVDJH 3ULFH2QUHTHVW
VKRZHUV6KRUWHURUORQJHUVWD\V 'HVFULSWLRQ
 2SHQWKHZKROH\HDUIRUJURXSVRQO\6LWXDWHGLQEHDXWLIXO
/‘11,1*6675$1'/(,52*)5,7,'63$5.$6 VXUURXQGLQJVE\DIMRUGNPQRUWKRIWKHFLW\FHQWUH&RQIHUHQFH
)OHVODQGVYHLHQ1%ORPVWHUGDOHQ IDFLOLWLHVIRUSHUVRQVDXGLWRULXPIRUSHUVRQVFODVVURRPVHWF
7HO &DQVHUYHEUHDNIDVWOXQFKDQGGLQQHUIRUXSWRSHUVRQV
SRVW#ORQQLQJVWUDQGQRZZZORQQLQJVWUDQGQR 
'LVWDQFHNPIURPFLW\FHQWUH
&RQWDFW0UV9HURQLFD:HVWOL &DPSVLWHV
&DSDFLW\%HGV0DWWUHVV %(5*(1&$03,1*3$5.$6
'HVFULSWLRQ 7UDYSDUNYHLHQ1%UHLVWHLQ
6LWXDWHGFORVHWR%HUJHQ$LUSRUW,GHDOIRUVFKRROV\RXWK 7HO)D[
RUJDQLVDWLRQVDQGIDPLOLHV)DLUIDFLOLWLHVIRUGLIIHUHQWDUUDJHPHQWV SRVW#EFSQRZZZEFSQR
DQGGLQQHUV0HHWLQJIDFLOLWLHVIRUSHUVRQV)RRWEDOOILHOG 'LVWDQFHNPQRUWKRI%HUJHQFHQWUH
YROOH\EDOOFRXUWEDVNHWEDOOFRXUWDQGERDWKLUH<RXWKRUJDQLVDWLRQV &RQWDFW0U+DQV-¡UJHQ7XIW
PLQLPXPSHUVRQV12.SHUVRQQLJKW6FKRRORIIHULQJPLG &DSDFLW\EHGV
ZHHNIURP12.IRUJURXSVXSWRSHUVRQV 3ULFH&DELQV12.0RWHOURRP12.
 'HVFULSWLRQ
-$&2%6$3$570(176$6 6LWXDWHGRQO\NPQRUWKRI%HUJHQFHQWUHDORQJ(LQTXLHW
.RQJ2VFDUVJW1%HUJHQ VXUURXQGLQJV:HFDQDFFRPPRGDWHFDUDYDQVWHQWV
7HO)D[ FDPSLQJKXWVPRWHOURRPV.LRVN)DVWIRRGZLWKIUHHLQWHUQHW
SRVW#DSDUWPHQWVQRZZZDSDUWPHQWVQR FDIpZLUHOHVVEURDGEDQG79URRPSOD\JURXQGDFUHSXWEDOO
'LVWDQFH&LW\FHQWUH FRXUVHIRRWEDOOJROIDQGKLNLQJWUDLOV0RGHUQVDQLWDU\ ODXQGU\
&RQWDFW0V0DULDQQH%HUVWDG IDFLOLWLHV&KHPLFDOWRLOHWGLVSRVDO2SHQDOO\HDU:HOFRPHWR
&DSDFLW\%HGV5RRPV %HUJHQ&DPSLQJ

'RXEOH)URP12.6LQJOH)URP12.6XPPHUVHDVRQ
'RXEOHIURP12.6LQJOHIURP12.

'HVFULSWLRQ %5$7/$1'&$03,1*
:HDUHVLWXDWHGLQWKHPLGGOHRI%HUJHQFLW\FHQWUHDQGRIIHUDWRWDO %UDWODQGVYHJHQ1+DXNHODQG
RIDSDUWPHQWV$OODSDUWPHQWVZLWKDNLWFKHQHWWHEDWKURRPFDEOH 7HO)D[
79DQGIUHHDFFHVVWR,QWHUQHW2QWKHJURXQGIORRU\RXZLOOILQG SRVW#EUDWODQGFDPSLQJQRZZZEUDWODQGFDPSLQJQR
-DFREV&DIpZKLFKRIIHUEUHDNIDVWVPDOOFRXUVHFRIIHHZLQHDQG 'LVWDQFHNPIURPFLW\FHQWUHRQ5Y
EHHUERWKLQGRRUDQGRXWGRRUFRPPLVVLRQWRWRXURSHUDWRUV &RQWDFW0V=RULFD0%UDWODQG
 &DSDFLW\FDPSLQJKXWVFDUDYDQRUWHQWXQLWV
1$871(6),6.(95 'HVFULSWLRQ
17MHOGVW¡ 6LWXDWHGDORQJ59*RRGEXVFRQQHFWLRQWR%HUJHQFHQWUH
7HO 6RPHKXWVDUHRSHQDOO\HDUVHDVRQ0D\±6HSW
RWWR#QDXWQHVILVNHYDUQRZZZQDXWQHVILVNHYDUQR 
'LVWDQFHNPIURPFLW\FHQWUH %5892//&$03,1* &$%,16 
&RQWDFW0U2WWR)RUVWU¡QHQ 7HO
3ULFH12.12. MNRQJOHY#RQOLQHQRZZZEUXYROOFDPSLQJQR
'HVFULSWLRQ 'LVWDQFHNPIURPFLW\FHQWUH
DSDUWPHQWVKRXVHVUDQJLQJLQVL]HIURPPðWRPð)XOO\ &RQWDFW9LEHNH -RVWHLQ.RQJOHYROO
HTXLSSHGIRUWRSHUVRQVDQGDUHORFDWHGLQVWXQQLQJ 'HVFULSWLRQ
VXUURXQGLQJVZLWKFOHDUZDWHUVRIWKHFRYHZDVKLQJLQXQGHUWKH GLIIHUHQWFRWWDJHVIURPHDV\VWDQGDUGVWRPRGHUQDQGFRPSOH[
WHUUDFHV(DFKDSDUWPHQWKDVLW
VRZQIW*53ERDWZLWK 7YURRPEHGVWRWDO3ULFH12.7KHFDPSLQJVLWHLV
RXWERDUGPRWRUDW\RXUIUHHGLVSRVDOGXULQJ\RXUVWD\6PRNLQJ VXUURXQGHGE\EHDXWLIXOQDWXUHDQGKDVDOVRPDQ\DWWUDFWLRQVDQG

48 BE RGEN PROD UC T MANUAL 2 0 0 8 / 2 0 0 9 www. vi si t B e rge n.com

 DFWLYLWLHV&DQRHND\DNKLUHLQIUHVKZDWHUODNHVDQGVHDSDGGOH
FKDUWV0LQL=RRZLWKKRUVHVPLQLSLJVJRDWVUDEELWFKLFNHQV
GXFNVDQGWXUNH\+RUVHULGLQJRQIMRUGKRUVHVDQGLVODQGLFKRUVH
+RUVHULGLQJZLWKZDJRQ%DUEHFXHSDYLOLRQZLWKFDSDFLW\
SHRSOH7XUIKXW7HDPEXLOGLQJDFWLYLWLHV
'LUHFWLRQV)ROORZ(IURP%HUJHQWKHQ59
 &DSDFLW\FKDOHWVWHQWFDUDYDQV
*5,0(1&$03,1*$6
+DUGDQJHUYHLHQ1HVWWXQ%HUJHQ
7HO)D[
ERRNLQJ#JULPHQFDPSLQJQRZZZJULPHQFDPSLQJQR
'LVWDQFHNPIURPFLW\FHQWUHRQ5Y
&RQWDFW0U/DUV0LGWWXQ
'HVFULSWLRQ
&DSDFLW\URRPVEHGV&LUFXLWZDVWHGHSRVDOVDQLWDU\
HTXLSPHQWNLWFKHQODXQGU\79URRPVZLPPLQJDQGILVKLQJDUHD
3ULFHSHUFDELQURRP12.

/21(&$03,1*$6
+DUGDQJHUYHLHQ1+DXNHODQG
7HO)D[
ERRNLQJ#ORQHFDPSLQJQRZZZORQHFDPSLQJQR
'LVWDQFHNPIURPFLW\FHQWUHRQ5Y
&RQWDFW0U+HQULN/RKQH
3ULFH+XWV12.$SSDUWPHQWV12.
'HVFULSWLRQ
/DNHVLGHDOOFRQYHQLHQFHVPRWHOZLWKDSWVDQGKXWV
6.2*781&$03,1*
6NRJWXQYHLHQ1)MHOO
7HO
KHOJQLOV#RQOLQHQRZZZVNRJWXQFDPSLQJQR
'LVWDQFHNPIURP&LW\&HQWUH
&RQWDFW0U+HOJH1LOVHQ
'HVFULSWLRQ7KHVLWHKDVDEHDXWLIXOYLHZRIWKHZHVWHUQLVODQGV
DQGRXWWRZDUGVWKH1RUWK6HD5RRPV0RWHO&DELQVWHQWDQG
FDUDYDQVLWHV5RZERDWVIRUKLUHWKDWFDQEHXVHGIRUILVKLQJWULSV
6RWUDDOVRRIIHUVVRPHRIWKHEHVWFOLPELQJWHUUDLQLQ1RUWKHUQ
(XURSHZKLFKDWWUDFWVERWKDPDWHXUDQGSURIHVVLRQDOFOLPEHUVIURP
DURXQGWKHZRUOG7KHUHDUHWRLOHWIDFLOLWLHVZLWKVKRZHU:&DQG
ZDVKEDVLQV%HGOLQHQFDQEHKLUHGIRU12.SHUSHUVRQ
3ULFHIURPIURP12.

1(66$/0213$5.$1'&$03,1*
1QHV
7HO
SRVW#ODNVHSDUNHQQRZZZODNVHSDUNHQQR
&RQWDFW0U/HLI6YHUUHQHV
&DSDFLW\URPDQWLFKRXVHIRUPD[SHUVRQVFDELQVDQGJUHDW
VXUURQGLQJVIRUWHQWDQGFDUDYDQV
'HVFULSWLRQ
FDELQVIURPHDV\VWDQGDUGVWRPRGHUQDQGFRPSOH[7KH
FDPSLQJVLWHLVVXUURXQGHGE\EHDXWLIXOQDWXUHDQGKDVDOVRPDQ\
DWWUDFWLRQVDQGDFWLYLWLHV0LQL=RRZLWKSLJVJRDWVUDEELWSHDFRFNV
WHQWVFDUDYDQV79URRPSHWUROVWDWLRQZLWKVKRSFDIHWHULD2SHQ DQGKHQVZKRJLYHHJJVWRWKHWDVW\ZDIIOHV3RVVLEOHWRILVK
DOO\HDU VDOPRQDQGEULQJKRPHRUJULOOLWWKHUH

0,'7781027(/ &$03,1*$6
0LGWWXQKHLD11HVWWXQ
7HO)D[
PLGWPRW#RQOLQHQR
'LVWDQFHNPIURPFLW\FHQWUHRQ5Y
&RQWDFW0U$ULOG0LGWWXQ
&DSDFLW\FDPSLQJFKDOHWVURRPV±EHGV
'HVFULSWLRQ
$OOURRPVZLWKWRLOHWVKRZHUDQGNLWFKHQ79URRP6DXQDODXQGU\
FDIHWHULD3ULFH12.2SHQDOO\HDU





























w w w.vis itBe rge n. com B E R G E N P R O D U C T M A N UA L 2 0 0 8 / 2009 49

 5(67$85$176DVHOHFWLRQRIYDULRXVW\SHV
,Q%HUJHQ\RX
OOILQGMXVWDERXWHYHU\WKLQJIURPWHDURRPVWRJRXUPHWILVKUHVWDXUDQWVIURPVPDOOELVWURVWRGLVFRWKqTXHVEDUVDQGQLJKWFOXEV
$VND%HUJHQVHUZKHUH\RXVKRXOGJRDQGTXLWHOLNHO\\RX
OOEHGLUHFWHGWRRQHRIWKHFLW\
VFODVVLFKRVWHOULHVWKDWKDVGUDZQFXVWRPHUVIRU
GHFDGHV%HUJHQKDVVRPHRI1RUZD\
VPRVWEHDXWLIXOUHVWDXUDQWVDQGVRPHRILWVEHVWFXLVLQHWRR6SHFLDOWLHVDUH%HUJHQILVKVRXSVPRNHG
DQGFXUHGVDOPRQIUHVKILVKFDWILVKPRQNILVKVSHNHVLOGKHUULQJJDPHDQGYHQLVRQHONUHLQGHHUDQGGHHU2WKHUVSHFLDOWLHVVNLOOLQJVEROOH
FLQQDPRQUROOILVNHNDNHILVKFDNHDQGIUHVKO\FRRNHGVKULPSRQWKH)LVK0DUNHW
7RPDNHLWHDVLHUIRU\RXWRFKRRVHDUHVWDXUDQWIRU\RXUJURXSDSUHVHQWDWLRQKDVEHHQPDGHRIVRPHRIWKHUHVWDXUDQWVLQ%HUJHQ'LYLGHG
LQWRWKHFDWHJRULHV([FOXVLYH7\SLFDO%HUJHQ,QWHUQDWLRQDODQG6SHFLDOV3ULFHVDUHWRJLYH\RXDKLQWDQGWKH\DUHWKHSULFHUDQJHRIDPDLQ
FRXUVH


(;&/86,9( &DSDFLW\ 3ULFHUDQJH :HEVLWH
%¡OJHQ 0RL   ZZZEROJHQRJPRLQR
(PLO\   ZZZFKRLFHKRWHOVQR
(QKM¡UQLQJHQ   ZZZHQKMRUQLQJHQQR
)LQQHJDDUGVVWXHQH   ZZZILQQHJDDUGHQQR
.DIp.U\VWDOO   ZZZNU\VWDOOQR
/XFXOOXV   ZZZQHSWXQUHVWDXUDQWHUQR
/\VWVWHGHW%HOOHYXH   ZZZEHOOHYXHUHVWDXUDQWHUQR
6PDXHW0DW 9LQKXV   ZZZVPDXHWQR
7R.RNNHU   ZZZWRNRNNHUQR
   
7<3,&$/%(5*(1 &DSDFLW\ 3ULFHUDQJH :HEVLWH
%U\JJHORIWHW 6WXHQH   ZZZEU\JJHORIWHWQR
%U\JJHQ7UDFWHXUVWHG   ZZZEHOOHYXHUHVWDXUDQWHUQR
1\H'LFNHQV   ZZZGLFNHQVEHUJHQQR
)O¡LHQ)RONHUHVWDXUDQW   ZZZEHOOHYXHUHVWDXUDQWHUQR
*DPOH%HUJHQ7UDFWHXUVWHG   ZZZJDPOHEHUJHQWUDFWHXUVWHGQR
+ROEHUJVWXHQ   ZZZKROEHUJVWXHQQR
.DIILVWRYD   ZZZKRUGDKHLPHQQR
:HVVHOVWXHQ   ZZZZHVVHOVWXHQQR
   
,17(51$7,21$/ &DSDFLW\ 3ULFHUDQJH :HEVLWH
&DVDGHO7RUR   ZZZILQQHJDDUGHQQR
&KLQD3DODFH   
'U/LYLQJVWRQH7UDYHOOHUV&DIp   ZZZGUOLYLQJVWRQHFRP
/RXLVLDQD&UHROH5HVWDXUDQW   ZZZORXLVLDQDQR
0RQJROLDQ%DUEHFXH5HVWDXUDQW   ZZZPEUEHUJHQQR
0U&KDQ&KLQHVH5HVWDXUDQW  ! 
1DPD6XVKL 1RRGOHV   ZZZQDPDVXVKLQR
6KDQJKDL.REH   
6NLEHW0H[7H[   ZZZNMVQR
6RKR.LWFKHQDQG/RXQJH   ZZZVLQFRDV
6WHDNHUV%HUJHQ'DPSHQ   ZZZVWHDNHUVQR
6WUDJLRWWL%DURJ5HVWDXUDQW   
6XPR   ZZZVLQFRDV
7*,)ULGD\¶V5HVWDXUDQW %DU   ZZZIULGD\VQR
<DQJ7VH.LDQJ   
<DQJ7VH.LDQJ*DOOHULHW   
   
63(&,$/6 &DSDFLW\ 3ULFHUDQJH :HEVLWH
$OOPHQQLQJHQ5DGLVVRQ6$65R\DO+RWHO   ZZZUDGLVVRQFRP
$PDOLH6FDQGLF%HUJHQ&LW\   ZZZVFDQGLFKRWHOVQR
$XJXVWLQV&DIp &RQGLWRUL   ZZZJDOOHULHWQR
$XJXVWLQ¶V'HOL   
%LJ+RUQ6WHDNKRXVH   ZZZELJKRUQQR
%M¡UJYLQ   ZZZVFDQGLFKRWHOVFRP
%UDVVHULH1R   ZZZDXJXVWLQQR
&DIp2SHUD   
'LNNHGRNNHQ   ZZZXVIQR
(UD   ZZZHUDUHVWDXUDQWHUQR
)DJHUQHV<DFKW&OXE   ZZZI\FQR
)LUVW5HVWDXUDQWV   ZZZILUVWKRWHOVQR
)LVK5DGLVVRQ6$6+RWHO1RUJH   ZZZROHEXOOQR

50 BE RGEN PROD UC T MANUAL 2 0 0 8 / 2 0 0 9 www. vi si t B e rge n.com

 *OHVY U.DIp &DWHULQJ   ZZZKROPDNDLHQQR
-DFREV%DU .M¡NNHQ   ZZZJDVWURSXEQR
.DIH.LSSHUV   ZZZXVIQR
/LGR   
/LQGEHUJK   ZZZWKRQKRWHOVQR
0H]]R   ZZZILQQHJDDUGHQQR
1¡VWHW±%HUJHQ$TXDULXP   ZZZQHSWXQKRWHOQR
3DVFDO0DW 9LQ   ZZZQHSWXQKRWHOQR
3HHU*\QW4XDOLW\+RWHO(GYDUG*ULHJ   
3HSSHV3L]]D)LQQHJDDUGHQ   ZZZSHSSHVQR
3HSSHV3L]]D2ODY.\UUHVJW   ZZZSHSSHVQR
3HSSHV3L]]D=DFKDULDVEU\JJHQ   ZZZSHSSHVQR





(;&/86,9(5(67$85$176
 %HUJHQ¶VFRQVHUYHG+DQVHDWLFZRRGHQEXLOGLQJVEXLOWFD
%‘/*(1 02,²%HUJHQ$UW0XVHXP
5DVPXV0H\HUVDOOp1%HUJHQ
7HO)D[
O\VYHUNHW#EROJHQRJPRLQRZZZEROJHQRJPRLQR
'HVFULSWLRQ
)RUJURXSVDQGLQGLYLGXDOV/XQFKFDIp7XH6XQ
0RQGD\FORVHG/LJKWGLVKHVVDQGZLFKHVILVKDQGVKHOOILVKVRXSHV
DQGFDNHV)URPVDQGZLFKWRFRXUVHVXUSULVHOXQFK%UDVVHULH
7XH6DW$OVR&KDPEUH6HSDUpHIRUSHUVRQV
6XQGD\EXIIHW%DU7XH6DW/DUJH
VHOHFWLRQRIZLQHVEHHUVDQGOLFRUV&RFNWDLOVDQGGULQNVRQIUHVKO\
PDGHMXLFH7DSDVVQDFNVDQGOLJKWGLVKHV7nUQVDOHQ7KLV
IDEXORXVKDOOLQWKHWRZHURI/\VYHUNHWLVDJDOOHU\RIGLIIHUHQWDUWV
7KHKDOOLVXVHGIRUFORVHGSDUWLHVDQGKDSSHQLQJV&DSDFLW\
2SHQ'DLO\3ULFHUDQJHPDLQFRXUVH12.
&DSDFLW\SHUVRQV)XOO\OLFHQVHG
 7HO)D[
(0,/<&ODULRQ+RWHO$GPLUDO
&6XQGWVJDWH1%HUJHQ
7HO)D[
UHVWDXUDQWDGPLUDO#FODULRQFKRLFHKRWHOVQRZZFKRLFHKRWHOVQR
'HVFULSWLRQ
)RUJURXSVDQGLQGLYLGXDOV7KHUHVWDXUDQW´(PLO\´VHUYHVEXIIHWV
DQGjODFDUWHFRXUVHV)RUJURXSVDQG³ELJRFFDVLRQV´WKH\RIIHU
IHDVWVVHWDERYHWKHVHDFRIIHHRQWKHSLHUDQGDQXQIRUJHWWDEOH
SDQRUDPLFYLHZRI9nJHQ%U\JJHQ+nNRQVKDOOHQ)O¡\HQDQGWKH
)LVK0DUNHW2SHQ'DLO\DQG&DSDFLW\
SHUVRQV)XOO\OLFHQVHG
 %HOOHYXHEDNNHQ1%HUJHQ
(1+-‘51,1*(1
(QKM¡UQLQJVJnUGHQ1%HUJHQ
7HO)D[
LQIR#HQKMRUQLQJHQQRZZZHQKMRUQLQJHQQR
'HVFULSWLRQ
)RUJURXSVDQGLQGLYLGXDOV(QKM¡UQLQJHQ)LVKUHVWDXUDQWLV
WKHSODFHIRUWKHGLQHUZKRDSSUHFLDWHVWKHIUXLWVRIWKH
VHD7KHDWPRVSKHUHLVUHOD[HGDQGWKHYLHZRIWKH
ZDWHUIURQWIDVFLQDWLQJ$ZLGHUDQJHRIILVKDQGVKHOOILVK
2SHQ:LQWHU0RQ6DW6XPPHU0RQ6XQ
/XQFKRQO\RQUHTXHVWIRUJURXSVPLQSD[
&DSDFLW\SHUVRQV)XOO\OLFHQVHG
 9DVNHUHOYVPDXHW1%HUJHQ
),11(*$$5'6678(1(
5RVHQNUDQW]JW32%R[1%HUJHQ
7HO)D[
HLYLQG#ILQQHJDDUGHQQRZZZILQQHJDDUGHQQR
'HVFULSWLRQ
:LWKLWVLQYLWLQJDUFKLWHFWXUHRQWKHIDFDGHDQGFDQGOHOLWKDYHQIURP
ZLWKLQ)LQQHJDDUGVVWXHQHLVRQHRI1RUZD\¶VEHVWJRXUPHW
UHVWDXUDQWV)RUPDOGLQLQJZKHUHRQHFDQHQMR\RQHRIPDQ\
ZRQGHUIXOVHDIRRGPHDWRUSRXOWU\GLVKHV(QMR\DQHOHJDQW
HYHQLQJIHDWXULQJILQHZLQHVDQGLPSHFFDEOHVHUYLFHLQRQHRI
/RFDWHGLQWKHFLW\FHQWUHQHDU%U\JJHQ)XOO\OLFHQFHG
2SHQ0RQ6DWIURP

.$)(.5<67$//
.RQJ2VFDUVJDWH1%HUJHQ
7HO)D[
SRVW#NU\VWDOOQRZZZNU\VWDOOQR
'HVFULSWLRQ
)RUJURXSVDQGLQGLYLGXDOV([FOXVLYHUHVWDXUDQWLQWKHDUHDDURXQG
%U\JJHQDQGWKH)LVK0DUNHW*RRGIRRGLQHOHJDQWVXUURXQGLQJV
SURYLGHVWKHEHVWEDVLVIRUDQXQIRUJHWWDEOHH[SHULHQFH2SHQ0RQ
)UL6DWUHVHUYHGIRUSULYDWHSDUWLHV1ROXQFK'LQQHU
FRXUVHV12.FRXUVHV12.FRXUVHV12.
FRXUVHV12.&DSDFLW\SHUVRQV)XOO\OLFHQVHG

/8&8//861HSWXQ+RWHO
1HSWXQ5HVWDXUDQWHU9DONHQGRUIVJDWH1%HUJHQ
UHVWDXUDQW#QHSWXQKRWHOOQRZZZQHSWXQUHVWDXUDQWHUQR
'HVFULSWLRQ
)RUVPDOOHUJURXSVDQGLQGLYLGXDOV+LJKO\UHFRPPHQGHGJRXUPHW
UHVWDXUDQW/XFXOOXVVSHFLDOLVHVLQ)UHQFKFXLVLQH%HQHDWK9HQHWLDQ
FKDQGHOLHUVVWDQGHOHJDQWWDEOHVEHGHFNHGZLWKODFHWDEOHFORWKV
IUHVKIORZHUVFDQGOHVVLOYHUDQGFU\VWDO1HZWUHQGVPD\FRPHDQG
JREXWWKH\GRQRWDIIHFWWKHDWPRVSKHUHLQ%HUJHQ¶VJRXUPHW
VLWWLQJURRP2SHQ0RQ)UL6DW6XQ
FORVHG-XO\FORVHG&DSDFLW\SHUVRQV)XOO\OLFHQVHG

/<6767('(7%(//(98(%HOOHYXH5HVWDXUDQWHU$6
7HO)D[
ERRNLQJ#EHOOHYXHQRZZZEHOOHYXHQR
'HVFULSWLRQ
)RUJURXSVERRNHGLQDGYDQFH:LWKLWVPDJQLILFHQWORFDWLRQLQTXLHW
VXUURXQGLQJVRYHUORRNLQJ%HUJHQ/\VWVWHGHW%HOOHYXHHVW
RIIHUV\RXDQH[SHULHQFH\RXZLOOQHYHUIRUJHW0HQXHVEDVHGRQ
JRXUPHWWUDGLWLRQVDQH[WHQVLYHZLQHOLVWDQGIULHQGO\WKRXJKWIXO
VHUYLFH(OHJDQWEDQTXHWIDFLOLWLHVDQGJDUGHQ%DFNLQWLPHZLWK
0DWKLOGHVGLQQHU2SHQ$OO\HDURQUHTXHVW&DSDFLW\EDQTXHW
)XOO\OLFHQFHG

60$8(70$7 9,1+86
7HO)D[
VPDXHW#RQOLQHQRZZZVPDXHWQR
&RQWDFW0UV%HWWLQD9LN
'HVFULSWLRQ
)RUJURXSVDQGLQGLYLGXDOV7KHUHVWDXUDQWLVORFDWHGLQWKHFHQWUHRI
%HUJHQ6PDXHW0DW 9LQKXVRIIHUKLJKTXDOLW\IRRGVHUYHGE\
IULHQGO\DQGSURIHVVLRQDOZDLWHUV$ODFDUWHPHQX2SHQ6XQ7KXU
)UL6DW)XOO\OLFHQVHG


w w w.vis itBe rge n. com B E R G E N P R O D U C T M A N UA L 2 0 0 8 / 2009 51

 72.2..(5 *$0/(%(5*(175$&7(8567('
(QKM¡UQLQJVJnUGHQ%U\JJHQ1%HUJHQ (OVHVUR1%HUJHQ
7HO)D[ 7HO
UHVWDXUDQW#WRNRNNHUQRZZZWRNRNNHUQR &RQWDFW0UV7RUKLOG6SMXW¡\
'HVFULSWLRQ JEWU#RQOLQHQRZZZWUDFWHXUVWHGHWJDPOHEHUJHQQR
5HVWDXUDQWZLWK1RUZHJLDQLQJUHGLHQWVILUVWFODVVTXDOLW\ 'HVFULSWLRQ
1RUZHJLDQ)UHQFKNLWFKHQ8QLTXHDWPRVSKHUHLQKLVWRULFDO 2OGVXPPHUUHVLGHQFH'DWLQJEDFNWR&HQWUDOO\ORFDWHGLQWKH
HQYLURQPHQWRQWKHROG+DQVHDWLF:KDUI%U\JJHQ2SHQ 2OG%HUJHQ0XVHXP&LW\PXVHXP%LJJDUGHQ,QWHUQDWLRQDODQG
0RQ6DW&DSDFLW\SHUVRQV)XOO\OLFHQVHG ORFDOFXLVLQH2SHQ2QUHTXHVW'LQQHUIURP12.&DSDFLW\
 UHVWDXUDQWKRXVHSHUVRQVJDUGHQSHUVRQV)XOO\OLFHQVHG
7<3,&$/%(5*(15(67$85$176 

 +2/%(5*678(1
%5<**(/2)7(7 678(1( 7RUJDOOPHQQLQJHQ1%HUJHQ
7HO)D[
%U\JJHQ1%HUJHQ
SRVW#KROEHUJVWXHQQRZZZKROEHUJVWXHQQR
7HO)D[
UHVWDXUDQW#EU\JJHORIWHWQRZZZEU\JJHORIWHWQR 'HVFULSWLRQ
(DW1RUZHJLDQ+ROEHUJVWXHQKDVVHUYHGKXQJU\DQGWKLUVW\%HUJHQ
'HVFULSWLRQ
ORFDOVDQGYLVLWRUVVLQFH7KHUHVWDXUDQWKDVDQH[FHOOHQWDOD
)RUJURXSVDQGLQGLYLGXDOV7UDGLWLRQDO%HUJHQ5HVWDXUDQWZLWKD
FDUWHPHQXDYDLODEOHDOOGD\LQDFKDUPLQJDQGQRVWDOJLF
YLHZRIWKHKDUERXUORFDWHGRQWKHROGZKDUI%U\JJHQ'LVWLQFWLYH
DWPRVSKHUH$OXQFKPHQXZLWKDYDULHW\RIWDVW\GLVKHVLVVHUYHG
LQWHULRUZLWKURRWVEDFNWR7KHPHQXFRQWDLQVPDQ\
IURPWR9LVLW+ROEHUJVWXHQIRUDIXOOPHDORUVLPSO\D
1RUZHJLDQVSHFLDOLWLHVWKHUHFRPPHQGDWLRQVDUHILVKDQGJDPH
SUHSDUHGLQUHDO%HUJHQVW\OH2SHQ0RQ6DW6XQ GULQN6SHFLDOOXQFKDQGGLQQHURIIHUVIRUJURXSV
/XQFK/LJKWGLVKHVIURP12.FRXUVHJURXS 2SHQ±&DSDFLW\SHUVRQV
3ULFH'LQQHUVIURP12.WR12.
OXQFKHVIURP12.'LQQHU0DLQFRXUVH12.

&DSDFLW\SHUVRQV)XOO\OLFHQVHG
 .$)),6729$
%5<**(175$&7(8567('%HOOHYXH5HVWDXUDQWHUDV %HVW:HVWHUQ+RWHOO+RUGDKHLPHQ
%U\JJHVWUHGHW%U\JJHQ1%HUJHQ &6XQGWVJDWH1%HUJHQ
7HO)D[
7HO)D[
ERRNLQJ#KRUGDKHLPHQQRZZZKRUGDKHLPHQQR
ERRNLQJ#EHOOHYXHQRZZZEHOOHYXHQR
'HVFULSWLRQ
'HVFULSWLRQ
.DIILVWRYDORRNVDIWHUJRRG1RUZHJLDQWUDGLWRQV:HRIIHURXUJXHVWV
)RUJURXSVDQGLQGLYLGXDOV6LWXDWHGDWWKHIDPRXV:KDUI%U\JJHQ
7UDFWHXUVWHGHVWLVUHRSHQHGLQLWVKLVWRULFDOEXLOGLQJVDQG DXWKHQWLF1RUZHJLDQFRXQWU\FRRNLQJFXOWXUHDQGWUDGLWLRQ2XUIRRG
SUHVHQWVWKHJHQXLQHDWPRVSKHUHIURPWKH+DQVHDWLFSHULRG$ LVSUHSDUHGDQGVHUYHGZLWKORYH
2SHQLQWKHVXPPHU0DLQFRXUVH12.
PRGHUQNLWFKHQLQVSLUHGE\WUDGLWLRQVIURP%HUJHQDQG+DQVHDWLF
&DSDFLW\SHUVRQV)XOO\OLFHQVHG
FRRNLQJZLWKDZLGHVHOHFWLRQRIEHYHUDJHV6SHFLDOLW\+DQVHDWLF
(YHQLQJIRUJURXSVRISHUVRQV¬ODFDUWHUHVWDXUDQW&DIq 
DQG*DUGHQ2SHQ0D\6HSW'DLO\2FW$SU7XH6DW :(66(/678(1
%DQTXHWVRQUHTXHVWDOO\HDU ‘YUH2OH%XOOVSODVV1%HUJHQ
 7HO)D[
1<(',&.(165(67$85$17 SRVW#ZHVVHOVWXHQQRZZZZHVVHOVWXHQQR
.RQJ2ODY9CVSODVV1%HUJHQ 'HVFULSWLRQ
7HO)D[ (DW1RUZHJLDQ:HVVHOVWXHQLVRQHRI%HUJHQVPRVWORYHGFODVVLFV
DQQ#GLFNHQVEHUJHQQRZZZGLFNHQVEHUJHQQR $FWRUVSROLWLFLDQVDQGMRXUQDOLVWVKDYHDOOIUHTXHQWHGRXUUHVWDXUDQW
&RQWDFW0UV$QQ&DWKULQ:ROVWDG VLQFH:HKDYHDIXOODODFDUWHPHQXUDQJLQJIURPVPDOO
'HVFULSWLRQ GLVKHVWRWKUHHFRXUVHPHQXVDQGDFRV\RXWGRRUGLQLQJDUHD
'LFNHQVLVDQLQWHUQDWLRQDOUHVWDXUDQWZLWKDPDJQLILFHQWYLHZ ZKHUHVPRNLQJLVSHUPLWWHG&RQWDFWXVIRUVSHFLDOOXQFKDQGGLQQHU
ORFDWHGLQWKHFHQWUHRI%HUJHQ'LFNHQVFDWHUVIRUJURXSVDQG RIIHUVIRUWRXULVWJURXSV2SHQ±&DSDFLW\
LQGLYLGXDOVDQGLVRIIHULQJH[FLWLQJOXQFKDJUHDWGLQQHUPHQXDQGD SHUVRQV3ULFH0DLQFRXUVH12.±)XOO\OLFHQFHG
YDULHW\RIGULQNVDQGFRIIHH:HOFRPHWRDUHPDUNDEOHGLQLQJ 
H[SHULHQFHLQDUHOD[HGDWPRVSKHUH2SHQ0RQ6DW ,17(51$7,21$/5(67$85$176
6XQ)XOO\OLFHQVHG 
 &$6$'(/7252
)/‘,(1)2/.(5(67$85$17%HOOHYXH5HVWDXUDQWHU 5RVHQNUDQW]JDWHQ32%R[1%HUJHQ
)O¡LIMHOOHW1%HUJHQ 7HO)D[
7HO)D[ HLYLQG#ILQQHJDDUGHQQRZZZILQQHJDDUGHQQR
ERRNLQJ#EHOOHYXHQRZZZEHOOHYXHQR &RQWDFW(LYLQG+MXOVWDG
'HVFULSWLRQ 
)RUJURXSVDQGLQGLYLGXDOV)O¡LHQ)RONHUHVWDXUDQWLVVLWXDWHGDWWKH 'HVFULSWLRQ
WRSRIWKH)O¡LHQ)XQLFXODUPHWUHVDERYHVHDOHYHO7KH )RUPRUHWKDQWHQ\HDUV&DVDGHO7RURKDVZKROHKHDUWHGO\
UHVWDXUDQWZKLFKRSHQHGLQKDVEHHQFRPSOHWHO\UHVWRUHGDQG PDLQWDLQHGLWVGLVWLQFWLRQDVRQHRI%HUJHQ¶VIDYRXULWHUHVWDXUDQWV
LVZLWKLWVGLVWLQFWLYHDUFKLWHFWXUHDQGSURPLQHQWORFDWLRQZLWKRXW 7KHFXLVLQHLVEDVHGRQDFODVVLFDO&RQWLQHQWDODQG0H[LFDQ
GRXEWDQDWWUDFWLRQLQLWVHOI'RQ
WPLVVWKHDPD]LQJSDQRUDPLFYLHZ DSSURDFKXVLQJWKHILQHVWLQJUHGLHQVWWKDWDUHVHDVRQDOO\DYDLODEOH
RI%HUJHQWKHLVODQGVDQGEH\RQGWKH1RUWK6HD0HQXVDUH DFFHQWXDWLQJEULOOLDQFHDQGHORTXHQFH&DVDGHO7RURLVORFDWHGLQD
EDVHGRQDQLQQRYDWLYHNLWFKHQZLWKUHVSHFWIRUWUDGLWLRQV2SHQ UHVWRUHG+DQVHDWLFEXLOGLQJZKHUH\RXJHWDFRPELQDWLRQRI
0D\6HSW'DLO\6HOIVHUYLFHRXWGRRUWHUUDFHjOD 0HGHYLDO%HUJHQDQGWKHIODYRXURI0H[LFR,WLVORFDWHGLQD
FDUWHUHVWDXUDQW2FW$SU6DW6XQ&DIHWHULD%DQTXHWV FKDUPLQJOLWWOHVWUHHWQHLJKERXULQJWRVHYHUDO+LVWRULFEXLOGLQJVRQO\
RQUHTXHVWDOO\HDU&DSDFLW\EDQTXHWUHFHSWLRQUHVWDXUDQW DVKRUWVWUROOIURPWKHFLW\FHQWUH2SHQIURP)XOO\
)XOO\OLFHQVHG OLFHQVHG
 

52 BE RGEN PROD UC T MANUAL 2 0 0 8 / 2 0 0 9 www. vi si t B e rge n.com

 &+,1$3$/$&(
6WUDQGJDWHQ1%HUJHQ
7HO)D[
&RQWDFW0U5HPL0DLOHUUHPLPDLOHU#KXLQR
'HVFULSWLRQ
)RUJURXSVDQGLQGLYLGXDOV6LWXDWHGRQ7RUJDOOPHQQLQJFORVHWRWKH
)LVK0DUNHWDQGWKH7RXULVWLQIRUPDWLRQ7RSTXDOLW\IRRGLQ
H[FOXVLYHVXUURXQGLQJVDWUHDVRQDEOHSULFHV7KHPHQXLQFOXGHV
VSHFLDOLWLHVOLNHOLYHOREVWHU
&DSDFLW\SHUVRQV)XOO\OLFHQVHG
 DZD\
'5/,9,1*6721(75$9(//(56&$)e
.RQJ2VFDUVJDWH1%HUJHQ
7HO)D[
SRVW#GUOLYLQJVWRQHFRPZZZQLJKWVQRGUBOLYLQJVWRQH
'HVFULSWLRQ
)RUJURXSVDQGLQGLYLGXDOV2XWGRRUUHVWDXUDQWVHDWLQJYHU\
JRRGEUXQFKDQGOXQFKPHQX5HVWDXUDQWVHDWLQJVSLF\ZRUOG
PHQX7KHHVWDEOLVKPHQWLVSHUIHFWIRUUHOD[HGEXVLQHVVOXQFKHV
HQMR\LQJDJRRGFXSRIFRIIHHDQGFKDWWLQJWRJRRGIULHQGV
6DQGZLFKHVWDSDVVDODGHVKDPEXUJHUVDQGJULOO2SHQ0RQ6DW
6XQ/XQFK12.'LQQHU12.
&DSDFLW\SHUVRQV)XOO\OLFHQVHG
 +nNRQVJDWHQ1%HUJHQ
/28,6,$1$&5(2/(5(67$85$17
9nJVDOOPHQQLQJ1%HUJHQ
7HO)D[
ORXLVLDQD#ORXLVLDQDQRZZZORXLVLDQDQR
'HVFULSWLRQ
)RUJURXSVDQGLQGLYLGXDOV'LSLQWR1HZ2UOHDQVFRRNLQJEXWEH
DZDUHLW¶VH[FLWLQJ$QLQWLPDWHUHVWDXUDQWRIIHULQJILUVWFODVV&UHROH
DQG&DMXQIRRGORFDWHGLQWKHFHQWUHRI%HUJHQULJKWQH[WWRWKH
7RXULVW,QIRUPDWLRQ2SHQ5HVWDXUDQW0RQ)UL6DW
6XQ&DIp0RQ6XQ'LQQHU
12.&DSDFLW\SHUVRQV)XOO\OLFHQVHG

021*2/,$1%$5%(&8(5(67$85$17
2ODY.\UUHVJW1%HUJHQ
7HO)D[
SRVW#PEUEHUJHQQRZZZPEUEHUJHQQR
'HVFULSWLRQ
$FXOLQDU\H[SHULHQFHLQ%HUJHQ<RXFDQFRPELQHODPESRUNEHHI
FKLFNHQYHJHWDEOHVDQGVDXFHVWRVXLWH\RXURZQWDVWHVDWWKH
EXIIHW&DSDFLW\SHUVRQV/LFHQVHG%HHUZLQHDQGVSLULWV

05&+$1&+,1(6(5(67$85$17
7nUQSODVV±QGIORRU1%HUJHQ
7HO)D[
WFNQRU#\DKRRFRP
'HVFULSWLRQ
)RUJURXSVDQGLQGLYLGXDOV([TXLVLWHDWPRVSKHUHDQGUHILQHG
GLVKHVIURPWKHWZRROGHVW&KLQHVHIRRGWUDGLWLRQV6SLF\DQGWDVW\
6]HFKXDQVW\OHDQGPLOGDQGGHOLFLRXV&DQWRQVW\OH6LWXDWHGDFURVV
IURPWKHFRXUWKRXVH6HSHUDWHURRPVIRUJURXSV2SHQ±
.LWFKHQFORVHVRQHKRXUSULRUWRFORVLQJWLPH/XQFKIURP
12.'LQQHUIURP12.&DSDFLW\LQGLYLGXDOSHUVRQV
7RWDOFDSDFLW\SHUVRQV)XOO\OLFHQFHG

1$0$686+, 122'/(6
7nUQSODVV±QGIORRU1%HUJHQ
7HO)D[
SRVW#QDPDVXVKLQRZZZQDPDVXVKLQR
'HVFULSWLRQ
1DPD6XVKL 1RRGOHVLVDVHOHFW6XVKLUHVWDXUDQWLQ%HUJHQZLWK
JRRGTXDOLW\RQ6XVKLDQG$VLDQIRRG%HVLGHWKH6XVKL%DU\RXFDQ
HQMR\$VLDQZDUPGLVKHVIURPWKHDOD&DUWHPHQX1DPD6XVKL 
1RRGOHV LV LQ WKH FHQWUH RI %HUJHQ 9LVLW 1DPD IRU D UDZ VXVKL
H[SHULHQFH GHOLFLRXV DQG LQYLWLQJ 2SHQ 0RQ6DW  DQG
6XQGD\
 /XQFKPHQX0RQ)ULIURPWRZKLFKLQFOXGHVIUHVK
 KHDOWK\IRRGDVZHOODVVXVKL7KLVLVWKHSHUIHFWSODFHIRUDQH[RWLF

w w w.vis itBe rge n. com
6+$1*+$,.2%(
/RGLQ/HSSVJDWH1%HUJHQ
7HO)D[
'HVFULSWLRQ
-XVWDVPDOOZDONIURPWKH:KDUILQ/RGLQ/HSSVJW\RXILQG
6KDQJKDL.REHDVPDOOFKLQHVHIDPLOL\UHVWDXUDQWRIWKHVSHVLDO
NLQGWKDWPHDQVJRRGKRPHFRRNLQJDIULHQGO\DWKPRVSKHUHDQG
DIIRUGDEOHSULFHV7DVWHIRRGIURPDOORYHU&KLQDQRWRQO\WKHPLOG
DQGHOHJDQWGLVKHVIURP&DQWRQWKDWPRVWSHRSOHNQRZE\QRZEXW
DOVRWKHVSLFLHUFRXUVHVIURP6LFKXDQ'LQHDWWKHUHVWDXUDQWRUWDNH

6.,%(70(;7(;
7RUJHW1%HUJHQ
7HO)D[
ERRNLQJ#NMVQRZZZNMVQR
'HVFULSWLRQ
)RUJURXSVDQGLQGLYLGXDOV,QWKLVUHVWDXUDQWVRPHRIWKHPRVW
SRSXODUPH[WH[GLVKHVKDYHEHHQEURXJKWLQDQGDGDSWHGWKHPWR
ILW1RUZHJLDQWDVWH2SHQ0RQ7XH:HG6DW
6XQ&DSDFLW\SHUVRQV)XOO\OLFHQVHG

62+2.,7&+(1$1'/281*(
7HO)D[
VRKRUHVW#RQOLQHQRZZZVLQFRDVQR
'HVFULSWLRQ
0RGHUQDQGWUHQG\GHVLJQRIIHUVDKLJKVWDQGDUGRIFXOLQDU\
FXLVLQH6HDVRQDOLQVSLUHGIUHVKUREXVWDQGFUHDWLYHIRRGZLWKD
WZLVWRQWKHFODVVLFVDVZHOODVH[FHOOHQWVXVKL/RXQJHEDURIIHULQJ
DJRRGYDULHW\RIFRFNWDLOVDQGKLJKTXDOLW\ZLQHV:KHWKHULW¶VD
URPDQWLFGLQQHUIRUWZRDVSHFLDOIDPLO\RFFDVLRQDEXVLQHVVHYHQW
RUHQMR\DEOHSDUWLHVIRUXSWRJXHVWV6RKRLVWKHLGHDOYHQXH
+HUH\RXFDQUHOD[DQGGLQH¬ODFDUWHUHVWDXUDQWZLWKDORXQJHEDU
WKHUHVWDXUDQWVHUYHVKLJKVWDQGDUGRILQWHUQDWLRQDOFXLVLQH0RQ
6DW6XQ&ORVHG

67($.(56
%U\JJHQ1%HUJHQ
7HO)D[
EHUJHQ#VWHDNHUVQRZZZVWHDNHUVQR
&RQWDFW0UV7RULO+ROW
'HVFULSWLRQ
6WHDNKRXVHLQVWIORRUDW%U\JJHQ)RUJURXSVDQGLQGLYLGXDOV
2SHQ3ULFH0DLQFRXUVHIURP&DSDFLW\
SHUVRQV)XOO\OLFHQVHG

675$*,277,%$5 5,6725$17(
9HVWUH7RUYJW1%HUJHQ
7HO)D[
PWUDWWRU#RQOLQHQR
&RQWDFW0V0DULD6WUDJLRWWL
'HVFULSWLRQ
0RGHUQ,WDOLDQUHVWDXUDQW*RRGDWPRVSKHUH5XQE\IDPLO\2SHQ
&DSDFLW\SHUVRQV3ULFH0DLQFRXUVH12.
)XOO\OLFHQVHG

6802
1HXPDQQVJDWH1%HUJHQ
7HO)D[
VXPRUHVW#RQOLQHQRZZZVLQFRDVQR
'HVFULSWLRQ
'HOLJKWIXO-DSDQHVHLQVSLUHGLQWHULRUZDUPLQYLWLQJDWPRVSKHUHZLWK
DQRXWGRRUJDUGHQORFDWHGRQO\PHWUHVIURP³WKHEOXHURFN´LQ
WKHFHQWUHRI%HUJHQ$VLDQLQVSLUHGUHVWDXUDQWZLWKVXVKLDQGZDUP
IRRGIURP6RXWKRI$VLDDQGWKH3DFLILF5LP7KHEDUVHUYHV
GHOLJKWIXOGULQNVZLWKIUHVKLQJUHGLHQWV+HUH\RXFDQHQMR\WKH
DURPDWLFFXLVLQHDV\RXZDWFKHYHU\GD\OLIHLQ%HUJHQSDVVLQJE\
GLQQHUIRUWZRRUDSDUW\IRUXSWRJXHVWVLQVLGHDQGJXHVWV
B E R G E N P R O D U C T M A N UA L 2 0 0 8 / 2009 53
 RXWVLGH2SHQ0RQ7KX)UH6DW6XQ

 
7*,)5,'$<·65(67$85$17 %$5
²5DGLVVRQ6$6+RWHO1RUJH
1HGUH2OH%XOOV3ODVV1%HUJHQ
7HO)D[
%RRNLQJ#IULGD\VQRZZZIULGD\VQR
&RQWDFW3HU$JD
'HVFULSWLRQ
$W7*,)ULGD\¶V\RXFDQHQMR\JRRGIRRGDQGGULQNVLQRQHRI
%HUJHQ¶VPRVWFHQWUDOORFDWLRQV:HKDYHVHDWVLQVLGHWKH
UHVWDXUDQWDQGDURXQGRXWVLGHGXULQJWKHVXPPHU7*,)ULGD\¶V
LVWKHSHUIHFWPHHWLQJSODFHIRUDJRRGTXLFNOXQFKDQLQIRUPDO
GLQQHURUDYLVLWWRWKHEDUIRUDSOHDVDQWFRQYHUVDWLRQZLWKIULHQGV
2XU$PHULFDQLQVSLUHGNLWFHQDQGSHUKDSVWKHPRVWLQYHQWLYHGULQN
PHQXLQ%HUJHQFDQRIIHUVRPHWKLQJIRUHYHU\ERG\:HOFRPH
2SHQ0RQ6DWIURP6XQIURP&DSDFLW\

<$1*76(.,$1*
7RUJHW1%HUJHQ
7HO)D[
&RQWDFW0U5HPL0DLOHUUHPLPDLOHU#KXLQR
'HVFULSWLRQ
)RUJURXSVDQGLQGLYLGXDOV&KLQHVHUHVWDXUDQWWKDWRYHUORRNVWZRRI
WKHFLW\¶VJUHDWDWWUDFWLRQVWKH)LVK0DUNHWDQGWKHEXV\+DUERXU
5HSXWDWLRQIRUJRRGIRRGDWUHDVRQDEOHSULFHVDQGIULHQGO\VHUYLFH
&DSDFLW\SHUVRQV)XOO\OLFHQVHG
 UHVWDXUDQW#JKWQR±ZZZJKWQR
<$1*76(.,$1**$//(5,(7
7RUJDOOPHQQLQJ1%HUJHQ
7HO)D[
'HVFULSWLRQ
)RUJURXSVDQGLQGLYLGXDOV&KLQHVHUHVWDXUDQWLQVLGHWKH*DOOHULHW
6KRSSLQJ&HQWHU:DUPDWKPRVSKHUHDQGUHDVRQDEOHSULFHV
&DSDFLW\SHUVRQV)XOO\OLQFHVHG

63(&,$/6
 &6XQGWVJDWH1%HUJHQ
$//0(11,1*(15DGLVVRQ6$65R\DO+RWHO
%U\JJHQ1%HUJHQ
7HO)D[
VDOHVEHUJHQ#UDGLVVRQVDVFRP
ZZZUR\DOEHUJHQUDGLVVRQVDVFRP
'HVFULSWLRQ
)RUJURXSVDQGLQGLYLGXDOV8QGHUDJODVVFHLOLQJWKH&DIq5R\DO
UHVWDXUDQWRIIHUVOXQFKEXIIHWDQGjODFDUWHGLQLQJ6SHFLDOJURXS
PHQXVVRSOHDVHFRQWDFWXVIRUDJRRGRIIHU2SHQ0RQ)UL
DQG6DW6XQ/XQFKEXIIHW12.SHUSHUVRQ
0D[FDSDFLW\SHUVRQV)XOO\OLFHQVHG

$8*867,16&$)e &21',725,
2SHQ0RQ)UL±6DW±3ULFHUDQJHPDLQ
FRXUVH12.±&DSDVLW\SHUVRQV
%,*+25167($.+286(
/RGLQ/HSSVJW%%HUJHQ
7HO)D[
EHUJHQ#ELJKRUQQRZZZELJKRUQQR
'HVFULSWLRQ
%LJ+RUQ6WHDN+RXVHLVDQ$PHULFDQLQVSLUHGVWHDNKRXVHZKLFK
VSHFLDOL]HVLQVHUYLQJEHHIRIKLJKHVWTXDOLW\WRLWVFXVWRPHUVDQG
JXHVWV+HUH\RXJHWODUJHPHDOVLQDQLFHDQGZDUPDWPRVSKHUH
2SHQ0RQVDWDQG6XQ

%-‘5*9,16FDQGLF%HUJHQ$LUSRUW
.RNVWDGIODWHQ1%HUJHQ
7HO)D[
PDJQKLOGXJOHP#VFDQGLFKRWHOVFRP
ZZZVFDQGLFKRWHOVQRZZZNRQJUHVVKRWHOOHQHQR
'HVFULSWLRQ
)RUJURXSVDQGLQGLYLGXDOV&RPIRUWDEOHUHVWDXUDQW7KHEHVWIRU
RUJDQL]HGIXQFWLRQVODUJHFDSDFLW\IRUZHGGLQJVEXVLQHVVJHW
WRJHWKHUVDQGSDUWLHV&KULVWPDVGLQQHUV¬ODFDUWHDQGVSHFLDO
PHQXVIRURUJDQL]HGIXQFWLRQV&DSDFLW\SHUVRQV/LFHQVHG
%HHUZLQHDQGVSLULWV

%5$66(5,(7*UDQG7HUPLQXV
=DQGHU.DHVJW%HUJHQ
7HO)D[
'HVFULSWLRQ
)RUJURXSVLQ%UDVVHULHWDQGIRULQGLYLGXDOVLQWKHLQWLPDWH*UDQG
%DU $PURVLD7KHUHVWDXUDQWVVHUYHERWKWUDGLWLRQDODQGWDVW\
WUHQG\IRRGPDGHIURPWKHEHVWLQJUHGLHQWV6HWPHQXVIRUJURXSV
IRUOXQFKDQGGLQQHU%DQTXHWIDFLOLWLHVIRUXSWRSHUVRQV%XV
SDUNLQJ2SHQ'DLO\)XOO\OLFHQVHG&DSDFLW\
)XOO\OLFHQVHG

%5$66(5,(12$XJXVWLQ+RWHO
7HO)D[
ERRNLQJ#DXJXVWLQQRZZZDXJXVWLQQR
'HVFULSWLRQ
7KHUHVWDXUDQWLVIRXQGHGRQJRRGIRRGDQGZLQHDQGLVVHOHFWHGWR
SDUWLFLSDWHLQµ7DVWHWKHFRDVW¶DFRRSHUDWLRQRIUHVWDXUDQWVWKDW
IRFXVRQVHUYLQJILQH:HVWHUQ1RUZHJLDQIUHVKO\FDXJKWVHDIRRG
6HWPHQXHVIRUJURXSV2UJDQLFPHQXDQGZLQH/LJKWPHDOV
YHJHWDULDQPHDOVILVKVKHOOILVKDQGJULOOHGPHDW$OWRQD:LQHEDULQ
DUHVWRUHG\HDUROGFHOODU%DQTXHWIDFLOLWLHVXSWRSHUVRQV
2SHQ'DLO\'LQQHU12.&DSDFLW\
SHUVRQV)XOO\OLFHQVHG$FFHVVLEOHIRUSHRSOHZLWKSK\VLFDO
GLVVDELOLWHV

7RUJDOOPHQQLQJHQ*DOOHULHW6KRSSLQJ&HQWUH1%HUJHQ &$)e23(5$
7HO)D[ (QJHQ1%HUJHQ
ERRNLQJ#DXJXVWLQQRZZZJDOOHULHWQR 7HO)D[
'HVFULSWLRQ
HQJHQ#HQJHQJUXSSHQQR
)RUJURXSVDQGLQGLYLGXDOV6LWXDWHGLQWKHPDMRUVKRSSLQJFHQWUHLQ
'HVFULSWLRQ
WKHPDLQVTXDUHFORVHWRWKH)LVK0DUNHW6HWPHQXVIRUJURXSV
$IIRUGDEOHLQWHUHVWLQJPHQXZLWKDPL[RIORFDODQGIRUHLJQGLVKHV
+RPHPDGHFRRNLQJ1RUZHJLDQDQGLQWHUQDWLRQDOGLVKHV/DUJH
6DQGZLFKHVOXQFKDQGGLQQHU)RRGVHUYHGWLOOSP/DWHQLJKW
VDODGEXIIHW+RPHPDGH,WDOLDQSL]]DDQGSDVWD3DVWULHV)DVW EDUZLWKFRFNWDLOVOLYHPXVLFDQG'-¶V2SHQ3ULFH
VHUYLFH2SHQ0RQ)UL6DW6XQ&ORVHG 0DLQFRXUVH12.&DSDFLW\SHUVRQV)XOO\OLFHQVHG
&DSDFLW\SHUVRQV)XOO\OLVHQFHG$FFHVVIRUSK\VLFDOO\

GLVDEOHGSHUVRQV
 (5$
$8*867,1·66'(/, 6PnVWUDQGJW%HUJHQ
7RUJDOOPHQQLQJHQ*DOOHULHW1%HUJHQ
7HO)D[
ERRNLQJ#DXJXVWLQQRZZZJDOOHULHWQR
'HVFULSWLRQ
+RPHPDGHFRRNLQJ1RUZHJLDQDQGLQWHUQDWLRQDOGLVKHV%LJVDOG
EXIIHW+RPHPDGH,WDOLDQSL]]DDQGSDVWD3DVWULHV)DVWVHUYLFH
54 BE RGEN PROD UC T MANUAL 2 0 0 8 / 2 0 0 9
7HO)D[
SRVW#HUDUHVWDXUDQWHUQRZZZHUDUHVWDXUDQWHUQR
'HVFULSWLRQ
(5$ EDU  UHVWDXUDQWHU FDQ RIIHU OXQFK D OD &DUWH PHQX LQ WKH
HYHQLQJZKLFKWDNHVJXHVWVDQGH[FOXVLYHIXQFWLRQURRPVZKLFK
WDNHVJXHVWV7KLVURRPLVSDUWLFXODUO\VXLWHGIRUFRQIHUHQFHV
www. vi si t B e rge n.com
 DQGFRXUVHV(5$KDVDODUJHRXWVLGHGLQLQJDUHDZKLFKWDNHVXS
WRJXHVWV+HUH\RXFDQHQMR\WKH1RUZHJLDQVXPPHULQDQLFH
DQGFDOP HQYLURQPHQW :HOFRPH WRRQH RI%HUJHQ¶VPRVW PRGHUQ
UHVWDXUDQWV(5$2SHQ0RQ6DW6XQ&ORVHG)XOO\
OLFHQVHG
 'HVFULSWLRQ
)$*(51(6<$&+7&/8%
6WUDXPHYHJHQ16WUDXPVJUHQG
7HO)D[
WRXUV#I\FQRZZZI\FQR
'HVFULSWLRQ
)RUJURXSVDQGLQGLYLGXDOV)DJHUQHVKDVDQH[FLWLQJDQGWDVWHIXOi
ODFDUWHPHQXLQDFRV\PDULWLPHVHWWLQJDQLQWLPDWHEDUDQGD
SRSXODURXWGRRUVHUYLQJRQWKHZKDUIZKHUH\RXFDQHQMR\ERWKD
JRRGPHDODQGJRRGGULQNVWKURXJKRXWWKHVXPPHUVHDVRQ2SHQ
)UL6DW6XQ0RQ7KX3UHERRNLQJRQO\
&DSDFLW\SHUVRQV)XOO\OLFHQVHG)RUSULFHVVHHZZZI\FQR
 'HVFULSWLRQ
),5675(67$85$17²)LUVW+RWHO0DULQ
5RVHQNUDQW]JDWHQ1%HUJHQ
7HO)D[
HQGUHROVHQ#ILUVWKRWHOVQRZZZILUVWKRWHOVQR
'HVFULSWLRQ
0RGHUQ1RUZHJLDQPHQXZLWKORFDOSURGXFWVIURP:HVWHUQ1RUZD\
6SDFLRXVUHVWDXUDQWZLWKDVHSHUDWHFRFWDLOEDU/XQFKUHVWDXUDQW
ZLWKSL]]DVDQGOLJKWPHDOV&DVXDOUHOD[HGDWPRVSKHUH6LWXDWHG
SHUIHFWO\EHWZHHQ%U\JJHQDQGWKHIDPRXVILVKPDUNHW
2SHQLQJKRXUV/XQFK'LQQHU%DU
&DSDFLW\SHUVRQV3ULFH6WDUWHUVIURP12.
0DLQFRXUVH12.'LQQHUIURP12./XQFKIURP
&DSDFLW\SHUVRQV)XOO\OLFHQFHG
 'HVFULSWLRQ
),6+²5DGLVVRQ6$6+RWHO1RUJH
1HGUH2OH%XOOV3ODVV1%HUJHQ
7HO
ILVK#ROHEXOOQRZZZROHEXOOQR
'HVFULSWLRQ
),6+LV%HUJHQ¶VILUVWDQGRQO\6HD)RRG%DU
+HUH\RXFDQHQMR\GHOLFLRXVVHDIRRGZKLOHZDWFKLQJWKHSXOVDWLQJ
FLW\OLIHRI%HUJHQSDVVE\6SHFLDORIIHUµ+DSS\6RXS¶ZHHNGD\V
7\SLFDO%HUJHQ)LVK6RXS12.$FFHVVIRU
SK\VLFDOO\GLVDEOHGSHUVRQV
 'HVFULSWLRQ
-$&2%6%$5 .-‘..(1
.RQJ2VFDUVJW1%HUJHQ
7HO)D[
SRVW#JDVWURSXEQRZZZJDVWURSXEQR
&RQWDFW(ULN%HUVWDG
'HVFULSWLRQ-DFREVWKHJDVWURSXELQ%HUJHQZKHUHIRRGFRPHV
ILUVW$W-DFREVVRPHRIWKHEHVWFRRNVLQWRZQKDYHFRPHWRJHWKHU
DQGFKRVHQRXUPRGHVWSODFHWRFUHDWHWKHEHVWIRRGLQWRZQ7KH
PHQXLVEDVHGRQORFDODQGRUJDQLFSURGXFHDQGWKHIRRGLVERWK
WUDGLWLRQDODQGVHDVRQDO$QGVLQFHZHDUHORFDWHGE\WKHIMRUGVLWLV
QDWXUDOWKDWDELJSDUWRIRXUPHQXLVEDVHGRQZKDWWKHFRDVWKDVWR
RIIHU2SHQ±&DSDFLW\SHUVRQV
 3ULFHVEHJLQDW12.IRUVWDUWHUVULVLQJXSWR12.IRUPDLQ
.$)e.,33(56 
*HRUJHUQHV9HUIW1%HUJHQ
0DLOLQJDGGUHVV9DONHQGRUIVJDWHQ%1%HUJHQ
7HO)D[
XVI#EURDGSDUNQRZZZXVIQR
'HVFULSWLRQ
)RUJURXSVDQGLQGLYLGXDOV,QGRRUFDIpDQGRXWGRRUWHUUDFH.DIp
.LSSHUVKDVDVSOHQGLGYLHZRYHUWKHIMRUGDQGWKHLVODQGV
VXUURXQGLQJ%HUJHQ%XGJHWSULFHGIRRGIULHQGO\DWPRVSKHUHDQG
ORQJVXQQ\HYHQLQJVLQDXQLTXHVHWWLQJPXFKDSSUHFLDWHGE\ORFDOV
7KHFDIpLVORFDWHGLQ9HUIWHW86)7KHFDIpDOVRRIIHUEDQTXHW
SRVVLELOLWLHVIRUXSWRSHUVRQV+RWPHDOVVWDUWDWDSSUR[12.
2SHQDOO\HDU0RQ)UL6DW6XQ
.LWFKHQRSHQWLOO)XOO\OLFHQVHG

w w w.vis itBe rge n. com
/,'29c*(15(67$85$17$6
7RUJDOOPHQQLQJHQ$1%HUJHQ
7HO)D[
ZZZOLGRKMRUQHWQR
&RQWDFW$VEM¡UJ+MDUWnNHU
+RPHPDGHWUDGLWLRQDO1RUZHJLDQIRRG([FHOOHQWYLHZRIWKH
KDUERXUDQGWKHZKDUI2SHQ:LQWHU0RQ:HG)UL
7KX6DW6XQ6XPPHU
0RQ6DW6XQ&DSDFLW\SHUVRQV
)XOO\OLFHQVHG

0(==2
)LQQHJDDUGHQD32%R[1%HUJHQ
7HO
HLYLQG#ILQQHJDDUGHQQRZZZILQQHJDDUGHQQR
&RQWDFW(LYLQG+MXOVWDG
6SHQGLQJDQGHYHQLQJDW0H]]RLVOLNHKDYLQJDQXQIRUJHWWDEOH
GLQQHUSDUW\DW\RXUEHVWIULHQG¶VSODFH<RXZLOOILQG\RXUVHOI
UHPLQLVFLQJDERXWWKHGHOHFWDEOHIRRGJUHDWZLQHH[FHOOHQW
FRQYHUVDWLRQSOHDVDQWODXJKWHUDQGWKHVRXQGRIFOLQNLQJJODVVHV
)URPLWVKRPHPDGHVDXFHVEUHDGDQGVRUEHWWRLWVZDUPLQYLWLQJ
DWPRVSKHUHDQGSUHYDOHQWGHFRU0H]]RSURYLGHVDIUHVK
FRQWHPSRUDU\WDNHRQWUDGLWLRQDO0HGLWHUUDQHDQFXLVLQH2SHQGDLO\


1‘67(7%HUJHQ$TXDULXP
1HSWXQ5HVWDXUDQWHU9DONHQGRUIVJDWH1%HUJHQ
7HO)D[
UHVWDXUDQW#QHSWXQKRWHOQRZZZQHSWXQKRWHOQR
)RUJURXSVDQGLQGLYLGXDOV7KH$TXDULXP¶VUHVWDXUDQWWDVWHIXOO\
GHFRUDWHGDVDQROGWLPHERDWKRXVH7KHUHDUHHYHQPRUHURRPVDW
WKH$TXDULXPVXLWDEOHIRUDGLQQHUXSWRSHUVRQV2SHQ6DW
6XQ0D\6HSW'DLO\&DSDFLW\
SHUVRQV)XOO\OLFHQVHG

5(67$85$17$0$/,(6FDQGLF%HUJHQ&LW\
+nNRQVJDWHQ1%HUJHQ
7HO)D[
EHUJHQFLW\#VFDQGLFKRWHOVFRPZZZVFDQGLFKRWHOVQR
)RUJURXSVDQGLQGLYLGXDOV7KHUHVWDXUDQWVHUYHVDYDULHGOXQFK
DQGHYHQLQJPHQX2SHQ'DLO\&DSDFLW\
SHUVRQV)XOO\OLFHQVHG

5(67$85$17/,1'%(5*+/2%%<%$5
7KRQ+RWHOO%HUJHQ$LUSRUW
.RNVWDGYHLHQ1.RNVWDG
7HO)D[
EHUJHQDLUSRUW#WKRQKRWHOVQRZZZWKRQKRWHOVQREHUJHQDLUSRUW
'HVFULSWLRQ
7KH5HVWDXUDQW/LQGEHUJKLVRIIHULQJDODUJHVHOHFWLRQRIGLVKHV
6HUYHHYHU\WKLQJIURPDOLJKWOXQFKPHDOWRDELJFDQGOHOLWGLQQHU
GLVKHV)XOO\OLFHQVHG/REE\%DULVDSODFHIRUDQDSHUWLIIDQG
MXVWLILDEO\IDPRXVIRUDIWHUGLQQHUFRFNWDLOV6HSHUDWGLQLQJURRPVIRU
WRSHUVRQVFDQEHRIIHUHGRQSUHRUGHU3OHDVHFRQWDFWWKH
VDOHVRIILFH

3$6&$/%,6752²1HSWXQ+RWHO
1HSWXQ5HVWDXUDQWHU9DONHQGRUIVJDWH1%HUJHQ
7HO)D[
UHVWDXUDQW#QHSWXQKRWHOQRZZZQHSWXQKRWHOQR





B E R G E N P R O D U C T M A N UA L 2 0 0 8 / 2009 55
 'HVFULSWLRQ
)RUJURXSVDQGLQGLYLGXDOV:LWKLWV&RQWLQHQWDOVW\OH3DVFDO0DW 
9LQGLIIHUVIURPLWVHOHJDQWELJEURWKHU/XFXOOXV,WLVDSXOVDWLQJ
GURSLQUHVWDXUDQWLQ)UHQFKELVWURVW\OH7KHKDUPRQLRXV
FRPELQDWLRQRIIRRGZLQHLQWHULRUDQGVHUYLFHPDNHVDYLVLWWR
3DVFDOPXFKPRUHWKDQMXVWDJRRGPHDOLQDUHVWDXUDQW2SHQ
0RQ6DW6XQ)XOO\OLFHQVHG
 $/721$:,1(%$5²$XJXVWLQ+RWHO
3(33(63,==$
7HO)D[
SHSSHV#SHSSHVQRZZZSHSSHVQR
'HVFULSWLRQ
)RUJURXSVDQGLQGLYLGXDOV6HYHUDOUHVWDXUDQWVLQWKHDUHD3L]]D
VROGHVWWDYHUQVWKH
UHVWDXUDQWVZLWKDFRV\ZDUPDQGUXVWLFDWPRVSKHUH2SHQ'DLO\
/XQFK12.'LQQHU12.&DSDFLW\
SHUVRQV)XOO\OLFHQVHG
 DQGZLQHWDVWLQJ:LGHVHOHFWLRQRIILQHZLQHDQGOLTXRU
3((5*<174XDOLW\+RWHO(GYDUG*ULHJ
6DQGVOLnVHQ16DQGVOL
7HO)D[
WRPNMHUODQG#FKRLFHQRZZZFKRLFHKRWHOVQRKRWHOVQR
&RQWDFW0U7RP.MHUODQG
'HVFULSWLRQ
3HHU*\QWKDVDFDSDFLW\XSWRJXHVWV7KHFKHIVKDYH
SUHSDUHGDQH[LWLQJPHQXZKLFKLQFOXGHVERWK1RUZHJLDQDQG
LQWHUQDWLRQDOFXLVLQH$IWHUGLQQHU$QLWUD%DULWLVWKHSHUIHFWSODFH
WRVRFLDOL]HDQGHQMR\DGULQN/DUJHWHUUDFHLQFRQQHFWLRQZLWKWKH
UHVWDXUDQWZHUH\RXFDQHQMR\ZDUPVXPPHUHYHQLQJV
 :HG7KX)UL6DW
3<*0$/,21‘.2&$)e *$//(5,
1HGUH.RUVNLUNHDOOPHQQLQJ1%HUJHQ
7HO
ZZZS\JPDOLRQQR
'HVFULSWLRQ
3\JPDOLRQLVVLWXDWHGQHDUE\WKH)LVK0DUNHW3\JPDOLRQLVDQ
LQIRUPDOFDIpUHVWDXUDQWZLWKDUHOD[HGDQGFRV\DWKPRVSKHUH
([LWLQJ1RUZHJLDQLQWHUQDWLRQDOPHQ\$OOGLVKHVDUHKRPHPDGH
IURPPDLQO\RUJDQLFLQJUHGLHQWV$JRRGVHOHFWLRQRIRUJDQLFMXLFHV
FRIIHEHDUDQGZLQH&DQVHUYHEUHDNIDVWOXQFKDQGGLQQHUIRU
JURXSVXSWRSHRSOH%LJJURXSVPXVWRUGHULQDGYDQFH0RQWKO\
$UWH[KLELWLRQV

60$* %(+$*/DJXQHQ6WRUVHQWHU
/DJXQHYHLHQ15nGDO
7HO)D[
OLVEHWK#VPDJEHKDJQR
&RQWDFW/LVEHWK3HGHUVHQ
'HVFULSWLRQ
6PDJ %HKDJLVDUHVWDXUDQWVHUYLQJKLJKTXDOLW\ZDUPDQGFROG
IRRGORFDWHGLQWKHODUJHVWVKRSSLQJFHQWUHRXWVLGH%HUJHQ6PDJ 
%HKDJFDWHUVIRUJURXSVDQGLQGLYLGXDOVLQDUHOD[HGDWPRVSKHUH
6PDJ %HKDJDOVRVHUYHV1RUZHJLDQDQG,WDOLDQLFHFUHDPIURP
FRQFHUWV)LVLQJWULSV$FFHVVE\FDURUE\ERDWPLQXWHVIURP
%HUJHQ7KHUHVWDXUDQWLVRSHQDOO\HDUEXWWKHRSHQLQJKRXUV
YDULHVLQDFFRUGDQFHZLWKWKHVHDVRQ0DUFK±6HSW±

%$56$1'1,*+7&/8%6

&6XQGWVJDWH1%HUJHQ
7HO)D[
ERRNLQJ#DXJXVWLQQRZZZDXJXVWLQQR
'HVFULSWLRQ
)RUJURXSVDQGLQGLYLGXDOV2QHRIWKHFLW\
$OWRQDXVHGWRVWDQGRQWKHVLWHRIWKHSUHVHQWKRWHO7KH$OWRQD
ZDVORQJUHQRZQHGDVDEDVHIRU%HUJHQDUWLVWVDQGPXVLFLDQVDQG
GDWHVIURPWKHV$ODFDUWHDQGVHWPHQXHVOLJKWPHDOVWDSDV
2SHQ0RQ7KX&DSDFLW\SHUVRQV)XOO\OLFHQVHG

&$)(&2175$%$55DGLVVRQ6$6+RWHO1RUJH
1HGUH2OH%XOOV3ODVV1%HUJHQ
7HO
ERRNLQJ#NMVQRZZZNMVQRVWHGHUFFE
'HVFULSWLRQ
6LWGRZQLQWKHPRGHUQDQGFRQYHQLHQWEDUDQGHQMR\WKHVRRWKLQJ
HQYLURQPHQWWKHVPRRWKGULQNVDQGMXVWHQMR\OLIH2IIHUVDYDULHW\
RIOXQFKDQGGLQQHUFRXUVHV$WQLJKWLWWUDQVIRUPVLQWRDFOXEVFHQH
ZLWKVPRRWKPXVLFIURPWKHEHVW'-VLQ%HUJHQ&DIp&RQWUD%DU±
DFRQWLQHQWDOH[SHULHQFHLQWKHKHDUWRI%HUJHQ2SHQ0RQ7XH
6XQ±$JHOLPLWDIWHULV\HDUV,'UHTXHVWHG

&$)e23(5$
(QJHQ1%HUJHQ
DISCOUNT
7HO)D[
HQJHQ#EURDGSDUNQR
'HVFULSWLRQ
&DIpVW\OHGXULQJGD\WLPH&OXEVFHQHDWQLJKW2SHQ0RQ
7XH7KX)UL6DW6XQ
/XQFK12.'LQQHU12.&DSDFLW\SHUVRQV
/LFHQVHG%HHUZLQHDQGVSLULWV

'<9(.(69,1.-(//(5
+ROOHQGHUJDWHQ1%HUJHQ
7HO)D[
'HVFULSWLRQ
)RUJURXSVDQGLQGLYLGXDOV&DSDFLW\SHUVRQV/LFHQVHG%HHU
DQGZLQH

(1*(/(1²5DGLVVRQ6$65R\DO+RWHO
7HO)D[
HQJHOHQ#UDGLVVRQVDVFRPZZZHQJHOHQEU\JJHQQR
'HVFULSWLRQ
WKHQLFHVWGLVSOD\LQ%HUJHQ:HOFRPHWRDWDVWHIXOGLQLQJ 1LJKWFOXEZLWK'-V¶V¶VVZLQJURFNGLVFRDQGODWLQRRQ
H[SHULHQFH :HGQHVGD\2OGDQGQHZKLWVSDUW\PXVLFKDSS\KRXUDOOQLJKWRQ
 7KXUVGD\KLWVRQ)ULGD\7KHEHVWGDQFHPXVLFLQWRZQ
./‘9(5&$)( &21',725, 6DWXUGD\2SHQ:HG±6DW±
6WUDQGJDWHQ.O¡YHUKXVHWVKRSSLQJ1%HUJHQ 
7HO±ZZZNORYHUKXVHWFRP ./$5%$5
'HVFULSWLRQ =DFKDULDVEU\JJHQ7RUJHW1%HUJHQ
/LJKWGLVKHVEUHDGVDQGZLFKHVVDODGSDVWULHVFDNHHWF 7HO)D[
 ZZZNMVQR
*/(695.$)( &$7(5,1* 'HVFULSWLRQ
1*OHVY U $FODVV\ORXQJHEDU'-V:HGWR6XQ3HUIHFWDWPRVSKHUHDQGRQH
7HO)D[ RIWKHEHVWYLHZVLQ%HUJHQ-D]]&DIpHYHU\6DWQRW
EDNHULHW#KROPDNDLHQQRZZZKROPDNDLHQQR -XQH-XO\)XOO\OLFHQVHG
'HVFULSWLRQ 
7KHUHVWDXUDQWFRIIHHVKRSLVVLWXDWHGDWWKHROGWUDGLQJSODFHRI 
*OHVY UDWUDGLQJSODFHZLWKKLVWRU\JRLQJEDFNWRWKHFHQWXU\ 
*OHVY ULVVLWXDWHGE\WKHVHDVRXWKZHVWRI%HUJHQ([KLELWRQVDQG 



56 BE RGEN PROD UC T MANUAL 2 0 0 8 / 2 0 0 9 www. vi si t B e rge n.com

 /$675$'$%$5 &2))(6+23)LUVW+RWHO0DULQ
5RVHQNUDQW]JDWHQ1%HUJHQ
7HO)D[
ZZZILUVWKRWHOVQR
'HVFULSWLRQ
,WDOLDQVW\OHEDU FRIIHHVKRS/LJKWPHDOVDQGVQDFNV
 LQFKHVWHUILHOGIXUQLWXUHVHQMR\LQJUHIUHVKLQJGULQNVDQGZLWKDZLGH
/,//(=$&+(1
=DFKDULDVEU\JJHQ7RUJHW1%HUJHQ
7HO)D[
#SHSSHVQR
'HVFULSWLRQ
/RFDWHGDW=DFKDULDVEU\JJHQULJKWDWWKH)LVK0DUNHW&RIIHHEDU
IXOO\OLFHQVHG)RRGIURPWKHUHVWDXUDQWQH[WGRRU
 ZZZULFNVQRZZZQLJKWVQR
/2*(+$9(1
‘YUH2OH%XOOVSODVV1%HUJHQ
7HO)D[
SRVW#ZHVVHOVWXHQQRZZZORJHKDYHQQR
VEHVWVHWWLQJV:LGHUDQJHRIHQWHUWDLQPHQW
'HVFULSWLRQ
'ULQN1RUZHJLDQ%HUJHQVPRVWSRSXODUJDUGHQ(QMR\DFROGGULQN
DQGDVPDOOPHDOXQGHUWKHVXQLQWKHKHDUWRIWKHFLW\5RRIVDQG
KHDWHUVDUHDYDLODEOHIRU\RXUFRQYHQLHQFH6PRNLQJLVSHUPLWWHG
2SHQ±&DSDFLW\SHUVRQV)XOO\OLFHQFHG
 ZZZNMVQR
0$'$0)(//(5DGLVVRQ6$65R\DO+RWHO
%U\JJHQ%HUJHQ
7HO)D[
ZZZPDGDPIHOOHFRP
'HVFULSWLRQ
,QWLPDWHFRQFHUWVWDJHFDVXDOGLQLQJDQGFRV\DWPRVSKHUH$OVR
RXWGRRUUHVWDXUDQWRQWKH%U\JJHQVHDVLGH(YDQV-D]]&OXE
SUHVHQWVZHHNO\-D]]FRQFHUWV6XQDW7DNHDZD\VSDUHULEV
6XQ7KX)UL6DW
 'HVFULSWLRQ'ULQN1RUZHJLDQ&RQWLQXH\RXUHYHQLQJLQ%HUJHQV
022'1,*+76&(1(
9nJVDOOPHQQLQJ32%R[1%HUJHQ
7HO)D[
ERRNLQJ#NMVQRZZZNMVQR
'HVFULSWLRQ
)RUJURXSVDQGLQGLYLGXDOV/DUJHFDSDFLW\IRUFRQJUHVVHVIDLUV
ZHGGLQJVJHWWRJHWKHUVRURWKHUHYHQWV0RRG1LJKW6FHQHLVDOVR
WKHELJJHVWQLJKWFOXELQ%HUJHQODUJHFDSDFLW\LQWHUQDWLRQDO'-V
35,9$7(1%$5
9DVNHUHOYVPDXHW%HUJHQ
7HO)D[
ZZZVPDXHWQR
'HVFULSWLRQ
3ULYDWHQ%DULVWKHSODFHIRUWKHDGXOWSXEOLF:KHUH\RXFDQUHOD[
VHOHFWLRQRIFRJQDFVDQGZKLVNH\V7KHEDUKDVLW¶VRZQILUHSODFH
DQGDEDOFRQ\LQIUHVKDLU
6XQ7KXU)UL6DW

5,&.·6&$)(2*6$/21*(5
9HLWHQ1%HUJHQ
7HO)D[
'HVFULSWLRQ
7KLVLVWKHVXUHWKLQJ5LFN¶VKDVSODFHVLQRQHEDOODGFHOODUEDU
URFNSXEGDQFLQJZLWKOLYHPXVLFDQGGLVFR7KHDWUHDQGFRQFHUWVLQ
RQHRI%HUJHQ
SRSXODUYHQXH2SHQHYHU\QLJKW

=$&+(13,$12%$5
=DFKDULDVEU\JJHQ7RUJHW1%HUJHQ
7HO)D[
'HVFULSWLRQ
7KHPRVWSRSXODU3LDQR%DULQ%HUJHQ±RQ=DFKDULDVEU\JJHQ/LYH
HQWHUWDLQPHQW±NDUDRNHHYHU\6XQDQG0RQ6KRZVIRRWEDOO
PDWFKHVDQGVSRUWVHYHQWV)XOO\OLFHQVHG

:(66(/%$5
‘YUH2OH%XOOVSODVV1%HUJHQ
7HO)D[
SRVW#ZHVVHOVWXHQQRZZZZHVVHOVWXHQQR
RQO\$TXDYLWEDU:HVVHO%DUZLWKDGULQNLQJRRGFRPSDQ\:H
NHHSVHYHUDOEHHUVRQWDSLQDGGLGLWLRQWRDODUJHVHOHFWLRQRI
ERWWOHGEHHUVZLQHDQGVSLULWV3OHDVDQWMD]]IRONDQGSRSXODU
PXVLFDQGWKHRFFDWLRQDOVRFFHUJDPHRQZLGHVFUHHQVHWVWKH
DWPRVSKHUH2SHQ&DSDFLW\SHUVRQV)XOO\
OLFHQFHG
)UL6DWIRUGLQQHUJXHVWV$JHOLPLW\HDUV
)XOO\OLFHQVHG























w w w.vis itBe rge n. com B E R G E N P R O D U C T M A N UA L 2 0 0 8 / 2009 57

 &219(17,216
%(5*(1&219(17,21%85($8%(5*(17285,67%2$5'
%HUJHQLVUHJDUGHGDVDQLQWHUQDWLRQDOFRQJUHVVFLW\ZLWKPDMRUFRQIHUHQFHVIROORZLQJRQHDQRWKHU7KLVLVXQGHUVWDQGDEOHZKHQ\RX
UHDOLVHKRZHDVLO\DFFHVVLEOH%HUJHQLV7KHFLW\KDVPRUHWKDQFRPIRUWDEOHKRWHOVZLWKDOPRVWEHGVDQGHYHU\FRQIHUHQFHIDFLOLW\
WKDWRQHFRXOGZLVKIRU7KHDGGHGDWWUDFWLRQIRUFRQIHUHQFHRUJDQLVHUVLVWKHZLGHVHOHFWLRQRIDFWLYLWLHVDQGH[FXUVLRQVWKDWERWK%HUJHQ
DQGLWVORFDOVXUURXQGLQJVFDQRIIHU%HUJHQ&RQYHQWLRQ%XUHDXLVSDUWRI%HUJHQ7RXULVW%RDUGDQGRIIHUVIUHHXQFRQGLWLRQDODGYLFHDQG
DVVLVWDQFHWRDQ\RQHFRQVLGHULQJRUJDQLVLQJPHHWLQJVFRQIHUHQFHVRUFRQJUHVVHVLQ%HUJHQ

2XUVHUYLFHVLQFOXGH
•5HFRPPHQGVXLWDEOHFRQIHUHQFHIDFLOLWLHV •3URGXFHDELGRUSURSRVDOIURP%HUJHQ
•&RRUGLQDWHVLWHLQVSHFWLRQVIRUFRQIHUHQFHRUJDQLVHUV •3UHVHQWDELGWRGHFLVLRQPDNHUV
•3URYLGHFRPSUHKHQVLYHLQIRUPDWLRQDERXWKRWHOV •$VVLVWDQFHLQSODQQLQJVRFLDOSURJUDPPHV
•,QWURGXFHSURIHVVLRQDOFRQIHUHQFHRUJDQLVHUV •6XSSO\IUHHEURFKXUHVDQGRWKHUSURPRWLRQDOPDWHULDO

%HUJHQ&RQYHQWLRQ%XUHDX
6ORWWVJDWHQ32%R['UHJJHQ1%HUJHQ
7HO)D[
FRQYHQWLRQ#YLVLW%HUJHQFRP
ZZZYLVLW%HUJHQFRPFRQYHQWLRQZZZKDOODLHQQR
0DQDJHU0U)URGH$DVKHLP


0((7,1*$1'&21)(5(1&()$&,/,7,(6
&21)(5(1&( (;+,%,7,21&(175(6 ([KLELWLRQPñ &ODVVURRP 0HHWLQJ 7KHDWUH &DSDFLW\ &DSDFLW\ &DSDFLW\
URRPV UHFHSWLRQ EDQTXHW UHVWDXUDQW
*ULHJKDOOHQ$6       
$UHQXP       
6FDQGLF%HUJHQ&LW\       


+27(/6 'LVWDQFH 5RRPV %HGV 0HHWLQJ &ODVV 7KHDWUH &DSDFLW\ &DSDFLW\ &DSDFLW\
 URRPV URRP UHFHSWLRQ EDQTXHW UHVWDXUDQW
$OYHU+RWHO NP        
$XJXVWLQ+RWHO &LW\FHQWUH        
%HVW:HVWHUQ+RWHOO+RUGDKHLPHQ &LW\FHQWUH        
%M¡UQHIMRUGHQ*MHVWHWXQ NP        
&ODULRQ+RWHO$GPLUDO &LW\FHQWUH        
&ODULRQ+RWHO%HUJHQ$LUSRUW NP        
&RPIRUW+RWHO+ROEHUJ &LW\FHQWUH        
)LUVW+RWHO0DULQ &LW\FHQWUH        
*UDQG7HUPLQXV &LW\FHQWUH        
1HSWXQ+RWHOO5LFD3DUWQHU &LW\FHQWUH        
1RUODQGLD0DUVWHLQHQ+RWHOO NP        
4XDOLW\+RWHO(GYDUG*ULHJ NP        
5DGLVVRQ6$6+RWHO1RUJH &LW\FHQWUH        
5DGLVVRQ6$65R\DO+RWHO &LW\FHQWUH        
5LFD+RWHO%HUJHQ &LW\FHQWUH        
6FDQGLF%HUJHQ$LUSRUW NP        
6FDQGLF%HUJHQ&LW\ &LW\FHQWUH        
6ROVWUDQG+RWHO %DG NP        
6WUDQG+RWHO5LFD3DUWQHU &LW\FHQWUH        
7KRQ+RWHO%HUJHQ$LUSRUW NP        
:HVWODQG+RWHO NP        

58 BE RGEN PROD UC T MANUAL 2 0 0 8 / 2 0 0 9 www. vi si t B e rge n.com

 3&2·6 7DLORUPDGHFRUSRUDWHHYHQWVLQFHQWLYHJURXSVWHDPEXLOGLQJ
352)(66,21$/&21*5(6625*$1,=(56 FRQIHUHQFHVZHGGLQJV
)RUWKHPDMRULW\RIRUJDQLVHUVDQGSODQQHUVRIFRQJUHVVHVDQG 
PDMRUHYHQWVWKHVHUYLFHVRIDSURIHVVLRQDOFRQIHUHQFHRUJDQL]HU $.7,9,7(766.5(''(5(1
3&2DUHLQGLVSHQVDEOH([SHULHQFHVKRZVWKDWLWSD\VWRLQYROYHD 3%1+MHOOHVWDG
3&27KHRUJDQLVLQJFRPPLWWHHZLOOWKHQKDYHPRUHWLPHWRIRFXV 7HO
WKHLUDWWHQWLRQRQRWKHUDVSHFWVRIWKHHYHQW HOLQ#DNWLYLWHWVVNUHGGHUHQQRZZZDNWLYLWHWVVNUHGGHUHQQR
 &RQWDFW0V(OLQ*UDQVWU¡P
3&2SURGXFWVDQGVHUYLFHV 'HVFULSWLRQ
• 3URMHFWPDQDJHPHQW 3&23URMHFWPDQDJHPHQWFRRUGLQDWLRQDQGSURGXFWLRQ
• +RWHOUHVHUYDWLRQVDQGWUDQVSRUW FRQYHQWLRQVLQFHQWLYHWHDPEXLOGLQJDQGHYHQWV

• 1HJRWLDWHZLWKVXSSOLHUV
)-(//2*)-25'.21)(5$16(5$6
• 2UJDQLVHH[KLELWLRQV 3E1+MHOOHVWDG
• 'UDZXSVRFLDOSURJUDPPHVH[FXUVLRQV 7HO)D[
• 5HJLVWUDWLRQRIGHOHJDWHV VDQGUD#IMHOORJIMRUGNRQIHUDQVHUQR
• $UUDQJHSRVWHUV &RQWDFW0V6DQGUD0\UGDO
• 3URYLGHDVHFUHWDULDW 'HVFULSWLRQ
• %XGJHWKDQGOLQJ $UUDQJHVDOONLQGVRIHYHQWVKRWHOERRNLQJUHJLVWUDWLRQLQYRLFH
• &RRUGLQDWHWKHVHWWOHPHQWRILQYRLFHV HQWHUWDLQPHQWFRQYHQWLRQVLQFHQWLYHVHWF
 
%(5*(1.21*5(66 .8/785$6 3266,%,/,7<$6
7RUJDOPHQQLQJHQD3E6HQWUXP1%HUJHQ &DVSHUNROOHQ‘YUH.UnNHQHV1%¡QHV
7HO)D[ 7HO)D[
PDLO#NRQJUHVVQRZZZNRQJUHVVQR SRVW#SRVVLELOLW\QRZZZSRVVLELOLW\QR
&RQWDFW0V,QJHU/LVH5DYQDQJHU &RQWDFW0V-RIULG%DNNH
'HVFULSWLRQ 'HVFULSWLRQ
.RQJUHVV .XOWXU$6LVGHGLFDWHGWRWKHSURIHVVLRQDORUJDQLVDWLRQ :LWKQHDUO\\HDUVRIH[SHULHQFHLQWKHHYHQWPDUNHW3RVVLELOLW\LV
RIDOONLQGVRIHYHQWVFRQJUHVVHVV\PSRVLDPHHWLQJVDQG WKHPRVWH[SHULHQFHGHYHQWFRPSDQ\RQWKHZHVWSDUWRI1RUZD\
FRPSDQ\HYHQWV:HKDYHWKHH[SHULHQFHWKHNQRZOHGJHWKH 7KHFRPSDQ\KDVKLJKVNLOOHGHPSOR\HHVVHUYLQJPDQ\RIWKH
HQWKXVLDVPDQGDJHQXLQHZLVKWKDW\RXUHYHQWZLOOEHXQLTXHDQG ODUJHVWFRPSDQLHVLQ1RUZD\WKURXJKPRUHWKDQHYHQWV\HDUO\
VXFFHVVIXO2XUVWDIIDUHVSHFLDOLVWVLQWKHILHOGRIDFFRXQWLQJKRWHO 7KHPDLQSURGXFWVDUHH[KLELWLRQVFRQIHUHQFHVDQGHYHQWV:H
DQGUHJLVWUDWLRQH[KLELWLRQVDQGVROLFLWLQJVSRQVRUVKLS:HHQDEOH FDQJXDUDQWHH\RXRXUIXOODWWHQWLRQZKLOHSODQQLQJ\RXUIXWXUH
RXUFOLHQWVWRIRFXVRQWKHVFLHQWLILFSURJUDPRIWKHLUHYHQWZKLOHZH HYHQWV
DWWHQGVWRWKHWHFKQLFDODQGDGPLQLVWUDWLYHWDVNV 

&21*5(66&21)(5(1&($6²&21*5(; 5(9< 7($7(56(59,&($6
*ULHJKDOOHQ/DUV+LOOHVJDWH$1%HUJHQ
7KRPDV+HIWH\VJW32%R[6ROOL
7HO)D[
126/2
SRVW#UHY\RJWHDWHUQR
7HO)D[
&RQWDFW0V%LUWH$EHOVHQ
FRQJUH[#FRQJUH[QRZZZFRQJUH[FRP
'HVFULSWLRQ
&RQWDFW0V0LPL:DDJH/LH
7LFNHWVWRPDLQHYHQWVHWF3URGXFHVSDFNDJHV
'HVFULSWLRQ

3URIHVVLRQDO&RQIHUHQFH2UJDQL]HUVSHFLDOL]LQJLQPDMRUQDWLRQDO
DQGLQWHUQDWLRQDOFRQJUHVVHVDQGFRQIHUHQFHVVFLHQWLILFPHHWLQJV 6&$1',1$9,$1(17(57$,10(176(59,&(
ZLWKDEVWUDFWKDQGOLQJVPDOOHUPHHWLQJVDQGVRFLDOHYHQWV:LWK 32%R[1.OHSSHVW¡
\HDUVLQEXVLQHVVZHSULGHRXUVHOYHVRQKHOSLQJWRPDNH\RXU 7HO)D[
PHHWLQJDVXFFHVV LQIR#HQWHUWDLQPHQWQRZZZHQWHUWDLQPHQWQR
 &RQWDFW0U'DYLG*HQLXV
75$9(/3/$11(562)6&$1',1$9,$$6 'HVFULSWLRQ
&RQUDG0RKUVYHL1%HUJHQ :HDUHRQHRIWKHOHDGLQJHYHQWSURGXFHUVLQWKH%HUJHQDUHDDQG
7HO)D[ FDQRUJDQL]HDQGH[HFXWHDOONLQGVRIDFWLYLWLHVDQGHYHQWV:H
VDOHV#WUDYHOSODQQHUVQRZZZWUDYHOSODQQHUVQR SUHIHUWRWDLORUPDNHWKHHYHQWWRJHWKHUZLWKRXUFOLHQWWRHQVXUH
&RQWDFW0U+DUDOG5LLVQDHV FXVWRPHUVDWLVIDFWLRQ2XUPRWWR
'HVFULSWLRQ $Q\WKLQJLVSRVVLEOHZHGHOLYHUIURPLGHDWRDFWLRQ
7UDYHO3ODQQHUVRI6FDQGLQDYLD/WGLVRQHRIWKHROGHVW3URIHVVLRQDO 
&RQJUHVV2UJDQL]HUVLQ1RUZD\ZLWKGRFXPHQWHG3&2H[SHULHQFH 7,0(28775$9(/$6
GDWLQJEDFNWRWKHV$VDGHGLFDWHG3&2RXUREMHFWLYHLVWR 32%R[1RUGQHV1%HUJHQ
SURYLGHWKHFOLHQWZLWKWKHEHVWDYDLODEOHSODQQLQJDQGDGYLVRU\ 7HO)D[
VHUYLFHVFUHDWLYHVROXWLRQVDQGWHFKQLFDOVXSSRUWDWDOOVWDJHVRIDQ VDOHV#WLPHRXWWUDYHOQRZZZWLPHRXWWUDYHOQR
HYHQWQRPDWWHUWKHVL]HDQGEXGJHW:HZLOOVXSSO\WKHFOLHQWVZLWK &RQWDFW0U+DOIGDQ+DXNHODQG
DSURGXFWWKDWZLOOPHHWRUH[FHHGWKHLUH[SHFWDWLRQV 'HVFULSWLRQ
7LPHRXW7UDYHO$6RUJDQL]HVDOONLQGVRIPHHWLQJVFRQYHQWLRQV
FRQJUHVVHVLQFHQWLYHSURJUDPPHVDQGWHDPEXLOGLQJDFWLYLWLHVLQ
(9(17625*$1,6(56 %HUJHQDQG1RUZD\
$121(9(176$6 
'RPNLUNHJDWHQ1%HUJHQ 81,621$6
7HO)D[ 9HWUOLGVDOOPHQQLQJHQ1%HUJHQ
SRVW#DQRQHYHQWVQRZZZDQRQHYHQWVQR 7HO)D[
&RQWDFW0V-HDQHWWH$QRQVHQ SRVW#XQLVRQDVZZZXQLVRQDV
'HVFULSWLRQ &RQWDFW0U+DUP&KULVWLDQ7ROGHQ
'HVFULSWLRQ7DLORUPDGHHYHQWVFRQFHUWVH[KLELWLRQVHWF

w w w.vis itBe rge n. com B E R G E N P R O D U C T M A N UA L 2 0 0 8 / 2009 59

 5(&(37,216%$148(76*$/$6*(772*(7+(56
7KHIDFLOLWLHVDUHGLYLGHGLQWRJURXSVGHSHQGLQJRQWKHLUVL]HFDSDFLW\ÆDQGÆ
6RPHDWWUDFWLRQVFDQDOVRKRVWUHFHSWLRQV)RUIXUWKHULQIRUPDWLRQSOHDVHVHH&KDSWHU)RUERDWUHQWDOVVHHFKDSWHU

9(18(6&$3$&,7<Æ Æ %DQTXHW 5HFHSWLRQ 5HVWDXUDQW
$OY¡HQ0DQRU   
%HUJHQ$TXDULXP   
%HUJHQ$UW0XVHXP   
%HUJHQ.XQVWKDOO   
%U\JJHQ7UDFWHXUVWHG   
%U\JJHQV0XVHXP   
&RUQHOLXV   
'DPVJnUG0DQRU   
(GYDUG*ULHJ0XVHXP7UROGKDXJHQ   &RQFHUW
)DJHUQHV<DFKW&OXE$6   
*DOOHUL1\JDWHQ   
*DPOH%HUJHQ7UDFWHXUVWHG   
*OHVY U.DIp   
,VNDQWHQ   
.M¡WWEDVDUHQ0¡WHRJ6HOVNDSVORNDOHU   
/\V¡HQ0XVHXP2OH%XOO¶VYLOOD/\V¡HQ,VODQG   &RQFHUW
0HODQG*ROI&OXE   
0LOM¡KRWHOOHW6HOHWXQ   
1RUZHJLDQ)LVKHULHV0XVHXP0XVHXP9HVW   
5HNVWHQ&ROOHFWLRQ   
6FK¡WVWXHQH±0XVHXP9HVW7KH+DQVHDWLF0XVHXP   
1RUZHJLDQ6HDIRRG&HQWHU1RUVN6M¡PDWVHQWHU   
7KH1RUWK6HD7UDIILF0XVHXPRI7HODYnJ±0XVHXP9HVW   
:HVW1RUZD\0XVHXPRI'HFRUDWLYH$UW   
‘YUH(LGH*nUG   


9(18(6&$3$&,7<Æ Æ %DQTXHW 5HFHSWLRQ 5HVWDXUDQW
)O¡LHQ)RONHUHVWDXUDQW   
*UDQG6HOVNDSVORNDOHU   
+nNRQ¶V+DOO   
/\VWVWHGHW%HOOHYXH   
0RRG1LJKWVFHQH0RRG$UDELFD 
6M¡KXVHWSn$VN¡\ 
6WDWVUDDG/HKPNXKO   
86)9HUIWHW5HVWDXUDQW'LNNHGRNNHQ   
9,/9,7(±%HUJHQ9LWHQVHQWHU$6   

9(18(6&$3$&,7<Æ Æ %DQTXHW 5HFHSWLRQ 5HVWDXUDQW
$UHQXP   
%HUJHQ7UDYSDUN7URWWLQJ3DUN   
*ULHJKDOOHQ$6   
6FDQGLF%HUJHQ&LW\   
&RQWDFWIRUGHWDLOV



 
 
 
 
 

 
 

 
 
 
 

60 BE RGEN PROD UC T MANUAL 2 0 0 8 / 2 0 0 9 www. vi si t B e rge n.com

 &$3$&,7<Æ
Æ
$/9‘(10$125
$OY¡HQ+RYHGE\JQLQJ%\PXVHHWL%HUJHQ
$OY¡YHLHQ1$OY¡HQ
7HO)D[
DOYRHQKRYHGE\JQLQJ#E\PXVHHWQRZZZE\PXVHHWQR
&RQWDFW0U,QJH/RN¡\
'HVFULSWLRQ
$OY¡HQLVRQHRI1RUZD\¶VROGHVWLQGXVWULDOFRPPXQLWLHVZLWK
ZRUNHUFRWWDJHVSURGXFWLRQEXLOGLQJVDQGWKHPDQVLRQLWVHOIZKLFK
ZDVWKHKRPHRIWKHRZQHUVWKH)DVPHUIDPLO\6LWXDWHGNP
ZHVWRI%HUJHQ'DWLQJIURP6XUURXQGHGE\DFKDUPLQJ
JDUGHQDQGSDUN
%DQTXHW 5HFHSWLRQ

%(5*(1$48$5,80
1RUGQHVEDNNHQ1%HUJHQ
7HO)D[
LUHQH#DNYDULHWQRZZZDNYDULHWQR
&RQWDFW0V,UHQH1\JnUG$OYKHLP
'HVFULSWLRQ
7KH%HUJHQ$TXDULXPLVIDUPRUHWKDQMXVWDWRXULVWDWWUDFWLRQLWLV
DOVRXVHGIRUUHFHSWLRQVDQGGLQQHUSDUWLHV7KH\FDQWDLORUPDNH
HYHQWVWKDWVXLWVWKHJURXSVVL]HZLVKHVDQGQHHGVZHDWKHULWV
GXULQJWKHGD\RUWKHHYHQLQJZLWKIRUH[DPSOHJXLGHGWRXUV'
PRYLHVVHPLQDUPHHWLQJRUPHDOZLWKHYHU\WKLQJIURPWDSDVWR
JRXUPHWPHDOV
%DQTXHW 5HFHSWLRQ 5HVWDXUDQW

%(5*(1$57086(80
5DVPXV0H\HUVDOOp 1%HUJHQ
7HO)D[
SRVW#EHUJHQDUWPXVHXPQRZZZNXQVWPXVHHQHL%HUJHQQR
'HVFULSWLRQ
7KHPXVHXPLQFOXGHV/\VYHUNHW6WHQHUVHQDQG5DVPXV0H\HU
&ROOHFWLRQ7KHVHDUHORFDWHGLQWKUHHVHSDUDWHEXLOGLQJVFRQWDLQLQJ
DUWE\QDWLRQDODQGLQWHUQDWLRQDODUWLVWVIURPWKHWKFHQWXU\XQWLO
WRGD\7KHVSHFWDFXODU7RZHU5RRPLQ/\VYHUNHWLVDYDLODEOHIRU
RFFDVLRQVVXFKDVFRQIHUHQFHVFRPSDQ\JDWKHULQJVRUUHFHSWLRQV
7KHZHOONQRZQUHVWDXUDQW%¡OJHQ 0RLLVVLWXDWHGRQWKHJURXQG
IORRULQ/\VYHUNHW
%DQTXHW 5HFHSWLRQ 5HVWDXUDQW
 1RUZD\DQGLVSHUKDSVWKHEHVWSUHVHUYHGZRRGHQEXLOGLQJLQ
%(5*(1.8167+$//
5DVPXV0H\HUVDOOp1%HUJHQ
7HO)D[
EHUJHQ#NXQVWKDOOQRZZZNXQVWKDOOQR
&RQWDFW0U6WHLQ,QJHcUKXV
'HVFULSWLRQ
%HUJHQ.XQVWKDOOVKRZVDOWHUQDWLQJH[KLELWLRQVRIFRQWHPSRUDU\DUW
,WFRQVLVWVRIWKUHHGHSDUWPHQWVWKHPDLQVSDFH.XQVWKDOOWKHVDOHV
JDOOHU\12DQGWKHUHVWDXUDQW/DQGPDUNZKLFKLVDOVRD
%5<**(1·6086(80
%U\JJHQ¶V0XVHXP±%\PXVHHWL%HUJHQ
'UHJJVDOOPHQQLQJ32%R[1%HUJHQ
7HO)D[
EU\JJHQVPXVHXP#E\PXVHHWQRZZZE\PXVHHWQR
&RQWDFW0V(OL5¡GVHWK
'HVFULSWLRQ
%U\JJHQ¶V0XVHXPKDVEHHQEXLOWRYHUWKHUHPDLQVRIWKHILUVW
VHWWOHPHQWDW%U\JJHQ7KHROGHVWEXLOGLQJVDUHIURPWKHWK
FHQWXU\DQGWKHYDULRXVILQGVKDYHEHHQOHIWLQWKHJURXQGZKHUH
WKH\ZHUHIRXQGE\WKHDUFKDHRORJLVWV%U\JJHQ¶V0XVHXPDOVRKRVW
WHPSRUDU\DUWGLVSOD\VDQGWKHPHGH[KLELWLRQV
%DQTXHW 5HFHSWLRQ

&251(/,86
+ROPHQ%MRU¡\32%R[10DWKRSHQ
7HO)D[
UXEUHLYL#RQOLQHQRZZZFRUQHOLXVUHVWDXUDQWQR
'HVFULSWLRQ
6HDIRRG6SHFLDOLVW)DFLOLW\RQWKH,VODQGRI%MRU¡\&RUQHOLXVLV
VLWXDWHGRQWKHZDWHUIURQWLQWKHPDLQVKLSSLQJODQHVRXWKRI
%HUJHQ,QTXLHWVHDVLGHVXUURXQGLQJVWKHRZQHUV$OI5RDOG6 WUH
NQRZQDV6NMHOOPDQQHQDQG2GG(LQDU7XIWHODQG7KH&KHI
RIIHUWKHXQLTXHWDVWHRI1RUZHJLDQILVKDQGVKHOOILVK&RUQHOLXVKDV
YHVVHOVDWLWVGLVSRVDOZKLFKFDQWDNHSDUWLHVRIDQG
YLVLWRUVRQDVFHQLFWRXUIURP%HUJHQWR+ROPHQ
0HHWLQJIDFLOLW\ZLWKUHDOWLPHYLGHRVXLWH
%DQTXHW 5HFHSWLRQ 5HVWDXUDQW

'$06*c5'0$125
'DPVJnUG+RYHGJnUG%\PXVHHWL%HUJHQ
$OOpHQ1/DNVHYnJ
7HO)D[
GDPVJDUGKRYHGJDUG#E\PXVHHWQRZZZE\PXVHHWQR
&RQWDFW0V$VWULG0DWODQG
'HVFULSWLRQ
%HUJHQZDVDODUJHEXV\DQGULFKWRZQDWWKHHQGRIWKHWK
FHQWXU\$PRQJVWWKHDULVWRFUDF\LWZDVSRSXODUWREXLOGOX[XULRXV
FRXQWU\VLGHUHWUHDWV$URXQGWKHUHZHUHDVPDQ\DVRI
WKHVHUHWUHDWVLQWKHVXUURXQGLQJVRI%HUJHQ7KHILQHVWRIWKHPDOO
ZDV'DPVJnUGVLWXDWHGNPIURPWKHWRZQFHQWUH'DPVJnUG
0DQRULVWKHPRVWLPSRUWDQWH[DPSOHRI5RFRFRDUFKLWHFWXUHLQ
(XURSHIURPWKLVSHULRG,WDOVRKDVJDUGHQVUHFUHDWHGDVWKH\ZHUH
\HDUVDJR
5HFHSWLRQ

('9$5'*5,(*086(80752/'+$8*(1
7UROGKDXJYHJHQ13DUDGLV
7HO)D[
LQIR#WUROGKDXJHQFRPZZZWUROGKDXJHQFRP
'HVFULSWLRQ
VKRZURRPIRUYLGHRDQGHOHFWURQLFDUW%HUJHQ.XQVWKDOOLVD +RPHRIFRPSRVHU(GYDUG*ULHJFRQFHUWKDOODQG
PRGHUQLVWLFEXLOGLQJIURP PXVHXP3ULFH7RXULQFOSLDQLVW12.7UROGVDOHQLQFO
%DQTXHW 5HFHSWLRQ  SLDQLVWIURP12.7UROGVDOHQH[SLDQLVWIURP12.
 %DQTXHW 5HFHSWLRQ &RQFHUW

%5<**(175$&7(8567('
%U\JJHVWUHGHW1%HUJHQ
)$*(51(6<$&+7&/8%
6WUDXPHYHJHQ16WUDXPVJUHQG1RUZD\
7HO)D[
7HO)D[
ERRNLQJ#EHOOHYXHQRZZZEHOOHYXHQR
I\F#I\FQRZZZI\FQR
&RQWDFW0V7RYH%7¡QMXP
&RQWDFW0U,DQ$QGUH/HU¡\
'HVFULSWLRQ
)RUJURXSVDQGLQGLYLGXDOV6LWXDWHGDWWKHIDPRXV:KDUI%U\JJHQ 'HVFULSWLRQ
0DLQGLQLQJURRPSD[9,3QGIORRUSD[7KH5HG5RRP
7UDFWHXUVWHG±HVWUHRSHQHGLQLWVKLVWRULFDOEXLOGLQJVDQG
LQFOXGLQJDOLEUDU\DQGDILUHSODFHSD[
SUHVHQWVWKHJHQXLQHDWPRVSKHUHIURPWKH+DQVHDWLFSHULRG
%DQTXHW 5HFHSWLRQ 5HVWDXUDQW
6HUYHVPRGHUQGLVKHVEDVHGRQORFDODQG+DQVHDWLFFXOLQDU\

WUDGLWLRQVZLWKDZLGHVHOHFWLRQVRIEHYHUDJHV6SHFLDOLW\+DQVHDWLF
(YHQLQJIRUJURXSVRI¬ODFDUWHUHVWDXUDQW&DIqDQG 
*DUGHQ2SHQLQJKRXUV0D\6HSW'DLO\2FW$SU7XH 
6DW±%DQTXHWVRQUHTXHVW)XOO\OLFHQVHG 
%DQTXHW5HFHSWLRQ 5HVWDXUDQW 

w w w.vis itBe rge n. com B E R G E N P R O D U C T M A N UA L 2 0 0 8 / 2009 61

 *$//(5,1<*$7(1 /<6‘(1086(802/(%8//·69,//$
1\JDWHQ1%HUJHQ /\V¡HQ,VODQG1/\VHNORVWHU
7HO)D[ 7HO)D[
SRVW#JDOOHULQ\JDWHQQRZZZJDOOHULQ\JDWHQQR PDLO#O\VRHQQRZZZO\VRHQQR
&RQWDFW0V.DVLD2VWURZVND0U5HLGDU2VHQ &RQWDFW0V%HULW+¡JKHLP
'HVFULSWLRQ 'HVFULSWLRQ
*DOOHU\1\JDWHQLVPD\EHWKHPRVWVSHFWDFXODUJDOOHU\LQ1RUZD\,W ([WUDRUGLQDU\YLOODRQ/\V¡HQWKH,VODQGRI/LJKWEXLOWDVDVXPPHU
LVDSODFHRIVSOHQGRUXQLTXHQHVVHOHJDQFHDQGFRQWHPSRUDU\DUW UHVLGHQFHIRUWKHYLROLQYLUWXRVR2OH%XOOLQ+LVDFUHLVODQG
ORFDWHGLQWKHKHDUWRI%HUJHQ,QDGGLWLRQWKH*DOOHU\KRVWV LVDIDLU\WDOHNLQJGRPZLWKURPDQWLFSDWKVSRQGVDQGJD]HERV
EDQTXHWVDQGUHFHSWLRQVRIGLIIHUHQWNLQGVRIIHULQJH[FHSWLRQDO PDGHE\SODQWLQJH[RWLFWUHHVDQGEXVKHVLQWKHQDWLYHSLQHIRUHVW
FXLVLQHDQGZLQHVHOHFWLRQ 6ZLPPLQJDQGSLFQLFVSRWV3ULYDWHFRQFHUWGLQQHURUUHFHSWLRQLQ
%DQTXHW 5HFHSWLRQ WKHYLOOD
VPXVLFKDOO&DIp6LWXDWHGNPVRXWKRI%HUJHQ%\
 FDUEXVPLQWR%XHQDNDLWKHQERDWWRWKHLVODQG
*$0/(%(5*(175$&7(8567(' PLQ&KDUWHUERDWGLUHFWO\WRWKHLVODQGIURP%HUJHQPLQ
(OVHVUR1%HUJHQ )OHVODQGPLQ2VPLQ
7HO)D[ %DQTXHW 5HFHSWLRQ &RQFHUW
JEWU#RQOLQHQRZZZWUDFWHXUVWHGHWJDPOHEHUJHQQR 
&RQWDFW0V7RUKLOG6SMXW¡\ 0(/$1'*2/)&/8%
'HVFULSWLRQ )O¡NVDQG1)UHNKDXJ
*DPOH%HUJHQ7UDFWHXUVWHGLVORFDWHGLQ*DPOH%HUJHQ0XVHXP 7HO)D[
DQRSHQDLUPXVHXPFRPSULVLQJVRPHDXWKHQWLFWLPEHUEXLOGLQJV PHODQGJN#RQOLQHQRZZZPHODQGJROIQR
IURPWKDQGWKFHQWXU\7KHUHVWDXUDQWEXLOGLQJZDVUHHUHFWHGLQ &RQWDFW0U.QXW+ROED
DQGLVRSHQ\HDUDURXQGIRUSDUWLHVDQGPHHWLQJV*DPOH 'HVFULSWLRQ
%HUJHQ0XVHXPLVRQHRIWKHPRVWLQWHUHVWLQJEXLOGLQJPXVHXPVLQ 0HODQG*ROIFOXELVORFDWHGLQEHDXWLIXOVXUURXQGLQJVNLORPHWUHV
1RUZD\ZLWKDSLFWXUHVTXHFROOHFWLRQRI%HUJHQWRZQKRXVHV'XHWR QRUWKRI%HUJHQ%HVLGHVSOD\LQJRQHRIWKHPRVWGLIILFXOWJROI
WKHORFDWLRQDWWKH2OG%HUJHQ0XVHXPFRFNWDLOSDUWLHVFDQDOVREH FRXUVHVLQ(XURSH\RXFDQDUUDQJHGLQQHUVVPDOOFRQIHUHQFHVDQG
DUUDQJHGLQVRPHRIWKHPXVHXPKRXVHV3ULYDWHPDULQD SDUWLHVLQWKH³+XOO´UHVWDXUDQW
%DQTXHW 5HFHSWLRQ 5HVWDXUDQW 5HVWDXUDQW
 
*/(695.$)e 0,/-‘+27(//(76(/(781
+DQGHOVWDGHQ*OHVY U1*OHVY U (QJHYLNYHLHQ1.DODQGVHLGHW
7HO)D[ 7HO)D[
EDNHULHW#KROPDNDLHQQRZZZKROPDNDLHQQR VHOHWXQ#VHOHWXQQRZZZVHOHWXQQR
&RQWDFW0U-RQ6WHLQDU0LGODQJ &RQWDFW0U6YHUUH%6LPRQVHQ
'HVFULSWLRQ 'HVFULSWLRQ
*OHVY U.DIHVKRZVH[KLELWLRQVRIGLIIUHQWDUWLVWV 6HOHWXQLVDQHFRORJLFDOFRQIHUHQFHFHQWUHORFDWHGPLQXWHVIRUP
)RUJURXSVDQGLQGLYLGXDOV7KHFDIHLVORFDWHGLQROGKRXVH %HUJHQDQG%HUJHQ$LUSRUW7KHFHQWUHXVHVDEOHQGRIPRGHUQ
QHDUWKHVHDHVWKLVWRULFDOEXLOGLQJVEHVLGH:HVHUYHPRGHUQ HQYLURQPHQWDOWHFKQRORJLHVDQGWUDGLWLRQDOEXLOGLQJPHWKRGV:H
GLVKHVDQGORFDOGLVKHV)XOO\/LFHQVHG SUHVHQWPRGHUQFRQIHUHQFHIDFLOLWLHVDQGKDYHDQRXWGRRUVWDJH
,QFDIH*URXSRI,QRWKHUORFDWLRQV VXLWDEOHIRU<RXPD\DOVRHQMR\DZLGHUDQJHRIKHDOWK\
0HHWLQJIDFLOLW\ZLWKYLGHRDQGHOHFWURQLFHTXLSPHQW DFWLYLWLHVLQFOXGLQJILVKLQJFDQRHLQJDQGDUFKLQJ6HOHWXQLVRIWHQ
%DQTXHW 5HVWDXUDQW XVHGWRZHGGLQJVDQGRWKHUFHOHEUDWLRQV:HKDYHEHGVLQ
 URRPVDQGDUHVWDXUDQWVXLWDEOHWR$OOWKLVLVORFDWHGLQEHDXWLIXO
,6.$17(1 VXUURXQGLQJV
FR9HVWNDQWHQNM¡SHVHQWHU/RGGHIMRUGYQ %DQTXHW 5HFHSWLRQ 5HVWDXUDQW
7HO)D[ 

SRVW#YDQQNDQWHQQRZZZLVNDQWHQQR
&RQWDFW0V0HWWH7KRUPRGVHQ
125:(*,$1),6+(5,(6086(80
'HVFULSWLRQ 0HHWLQJ DQG FRQIHUHQFH IDFLOLWLHV $9 HTXLSHPHQW ²0XVHXP9HVW
/RXQJHZLWKILUHSODFHEDUDQGUHVWDXUDQW %RQWHODER6DQVGYLNVERGHU1%HUJHQ
%DQTXHW5HVWDXUDQW 7HO)D[
 IVIGGGG 
 ILVNHUL#PXVHXPYHVWQRZZZPXVHXPYHVWQR
.-‘77%$6$5(10‘7(2*6(/6.$36/2.$/( &RQWDFW0U%M¡UQ'MXSHYnJ0U%M¡UQ6YHUUH1RUG
'HVFULSWLRQ
9HWUOLGVDOPHQQLQJHQ1%HUJHQ
,QVLGHWKHH[KLELWLRQRQWKHH[KDUHDRIWKH1RUZHJLDQ)LVKHULHV
7HO)D[
0XVHXPVLWLVSRVVLEOHWRVHWWDEOHVDQGVHUYHPHDOVIRU
&RQWDFW0V6KRQD1HGXQJDGL
SHUVRQV5HVWULFWHGXVH
VKRQD#EDVDUHQQRZZZEDVDUHQQR
%DQTXHW 5HFHSWLRQ 
'HVFULSWLRQ

,QWKHPLGGOHRIWKHODVWFHQWXU\LWZDVGHFLGHGWRFRQVWUXFWD
PRGHUQ%DVDUKDOOLQ%HUJHQWRLPSURYHWKHK\JLHQLFFRQGLWLRQVIRU 5(.67(1&2//(&7,21
WKHKDQGOLQJRIPHDWDQGSRXOWU\$UFKLWHFW&RQUDG9RQGHU/LSSH 6WDWVPLQLVWHU0LFKHOVHQVYHL13DUDGLV
GUHZ³%\HQV%DVDU´,Q.M¡WWEDVDUHQZDVRSHQHGDQGVLQFH 7HO)D[
WKHQEHHQDYLWDOSDUWRI%HUJHQCVFLW\OLIH7RGD\WKHEXLOGLQJKDV HVVHOYLN#RQOLQHQRZZZUHNVWHQVDPOLQJHQHFRP
H[FOXVLYH%DQTXHWLQJIDFLOLWLHVRQWKHVHFRQGIORRUDQGLVDYDLODEOH 'HVFULSWLRQ
IRURFFDVLRQVVXFKDVFRQIHUHQFHVFRPSDQ\JDWKHULQJVRU $UWIURPWKHFROOHFWLRQRI+LOPDU5HNVWHQ1RUZHJLDQSRUWUDLWJDOOHU\
UHFHSWLRQV FROOHFWLRQRI3HUVLDQFDUSHWVVLOYHUFROOHFWLRQ.QDJIXUQLWXUH
%DQTXHW 5HFHSWLRQ 1DQVHQPRQXPHQWVFXOSWXUHVE\3HU8QJ$XGXQ+HWODQG
 $OWHUQDWLQJH[KLELWLRQVDUWZRUNIRUVDOH&RQFHUWV
 %DQTXHW 5HFHSWLRQ 
 


62 BE RGEN PROD UC T MANUAL 2 0 0 8 / 2 0 0 9 www. vi si t B e rge n.com

 6&+‘7678(1( &$3$&,7<Æ
Æ
²0XVHXP9HVW7KH+DQVHDWLF0XVHXP 
‘YUHJDWHQ)LQQHJnUGVJDWHQ$1%HUJHQ )/‘,(1)2/.(5(67$85$17
7HO)D[ )O¡LIMHOOHW1%HUJHQ
KDQVHDWLVN#PXVHXPYHVWQRZZZPXVHXPYHVWQR 7HO)D[
&RQWDFW0V+LOGH*$UQHVHQ ERRNLQJ#EHOOHYXHQRZZZEHOOHYXHQR
'HVFULSWLRQ &RQWDFW0V7RYH%7¡QMXP
6FK¡WVWXHQHDW%U\JJHQFRPSULVHVWKUHHWUDGLWLRQDO+DQVHDWLF 'HVFULSWLRQ
EDQTXHWLQJKDOOVIURPWKHWKFHQWXU\7KHVHURRPVDUHLGHDOIRU )RUJURXSVDQGLQGLYLGXDOV)O¡LHQ)RONHUHVWDXUDQWLVVLWXDWHGDWWKH
HYHU\WKLQJIURPVLPSOHOXQFKHVWRHODERUDWHGLQQHUV5HVWULFWHGXVH WRSRIWKH0RXQW)O¡\HQPHWUHVDERYHVHDOHYHO7KH
%DQTXHW 5HFHSWLRQ UHVWDXUDQWZKLFKRSHQHGLQKDVEHHQFRPSOHWHO\UHVWRUHGDQG

LVZLWKLWVGLVWLQFWLYHDUFKLWHFWXUHDQGSURPLQHQWORFDWLRQZLWKRXW
125:(*,$16($)22'&(17(51256. GRXEWDQDWWUDFWLRQLQLWVHOI'RQ¶WPLVVWKHDPD]LQJSDQRUDPLFYLHZ
6-‘0$76(17(5 RI%HUJHQWKHLVODQGVDQGEH\RQGWKH1RUWK6HD0HQXVDUH
%RQWHODER1%HUJHQ EDVHGRQDQLQQRYDWLYHNLWFKHQZLWKUHVSHFWIRUWUDGLWLRQV2SHQ
7HO)D[ 0D\6HSW'DLO\6HOIVHUYLFH±RXWGRRUWHUUDFHjOD
SRVW#VMRPDWQRZZZVMRPDWQR FDUWH5HVWDXUDQW2FW$SU)UL6XQ&DIHWHULD%DQTXHWV
&RQWDFW0V(OL.QXWVHQ1\E¡ RQUHTXHVWDOO\HDU
'HVFULSWLRQ %DQTXHW 5HFHSWLRQ 5HVWDXUDQW
$QDWLRQDOFHQWUHRIFRPSHWHQFHIRUWKHVHDIRRGWUDGH&RRNLQJ 
GHPRQVWUDWLRQVLQDVXLWDEOHDPSKLWKHDWUHVHDWLQJJXHVWV/XQFK *5$1'6(/6.$36/2.$/(5
RUGLQQHULVVHUYHGLQWKHFDIHWHULDRULQ1RUZHJLDQ)LVKHULHV
2ODY.\UUHVJDWH1%HUJHQ
0XVHXP
7HO)D[
%DQTXHW 5HFHSWLRQ 5HVWDXUDQW
SRVW#JUDQGVHOVNDSQRZZZJUDQGVHOVNDSQR

'HVFULSWLRQ
7+(1257+6($75$)),&086(802)7(/$9c* (OHJDQWDQGVW\OLVKIDFLOLWLHVPDNHWKLVDQH[FOXVLYHVHWWLQJ2OG
²0XVHXP9HVW PHUFKDQWV¶DVVHPEO\KDOOVZLWKDWPRVSKHUHDQGVW\OH:KHQXVHG
$GGUHVV17HODYnJ IRUFRQIHUHQFH&ODVVURRP7KHDWUH
7HO)D[ %DQTXHW 5HFHSWLRQ 
QRUGVMRIDUWPXVHHW#PXVHXPYHVWQRZZZPXVHXPYHVWQR 
&RQWDFW0V0DUJUHWKH.DOOHVWDG +$$.21·6+$// 
'HVFULSWLRQ +nNRQVKDOOHQ±%\PXVHHWL%HUJHQ
7KH7HODYnJ7UDJHG\DQG7KH1RUWK6HD7UDIILF FR%U\JJHQV0XVHXP'UHJJVDOP
DUHWKHFHQWUDOWKHPHVRIWKLVZDUPXVHXP$XGLWRULXPFDSDFLW\LV 32%R['UHJJHQ1%HUJHQ
SHRSOHLQDGGLWLRQFRQIHUHQFHURRP 7HO)D[
2XUFDIpRIIHUVOXQFKDQGOLJKWGLVKHV EU\JJHQVPXVHXP#E\PXVHHWQRZZZE\PXVHHWQR
3ULVHVIRUJURXSVRIWZHQW\RUPRUH12.SHUSHUVRQ &RQWDFW0V$QQHcJRWQHV
5HFHSWLRQ 'HVFULSWLRQ

:(67125:$<086(802)'(&25$7,9($57 +nNRQ¶V+DOOLVDOPRVWVHYHQKXQGUHGDQGILIW\\HDUVROGDQGZDV
1RUGDKO%UXQVJDWH1%HUJHQ EXLOWDVDUR\DOUHVLGHQFHDQGEDQTXHWLQJKDOO,WLVRQO\DYDLODEOHIRU
H[FOXVLYHEDQTXHWVDQGSDUWLHV,QVSHFLDOLQVWDQFHVDQGRQO\DIWHU
7HO)D[
VXEPLWWLQJDQDSSOLFDWLRQSHUPLVVLRQPD\EHJUDQWHGIRU
SRVW#YNPXVHXPQRZZZYNPXVHXPQR
UHFHSWLRQVDQGWKHOLNHLQFRQQHFWLRQZLWKPDMRULQWHUQDWLRQDO
&RQWDFW0V9LEHNH.RUVQHV
FRQJUHVVHVDQQLYHUVDULHVHWF
'HVFULSWLRQ
%DQTXHW 5HFHSWLRQ 
:LOOLDP6LQJHU$PHULFDQSDLQWHUDQGDUWFROOHFWHU+LVDUWFROOHFWLRQ

LQ WKH LPSUHVVLYH H[FOXVLYH JUHHQ URRP FUHDWHV DQ H[WUDRUGLQDU\
RSRUWXQLWLV WR PDNH \RXU UHFHSWLRQ XQIRUJHWWDEOH PD[  SHUVRQV /<6767('(7%(//(98(
$UWRI&KLQD([KLELWLRQDQH[FHSWLRQDODWPRVSKHUZLWK&KLQHVHDUW %HOOHYXHEDNNHQ1%HUJHQ
DQGKLVWRULH$YDLODEOHIRURFFDVLRQVVXFKDVFRQIHUHQFHVFRPSDQ\ 7HO)D[
JDWKHULQJVRUUHFHSWLRQV7KHPXVHXPLQFOXGHVDOVR$UWDQGGHVLJQ ERRNLQJ#EHOOHYXHQRZZZEHOOHYXHQR
VSDQQLQJ\HDUV1RUGLFGHVLJQIXUQLWXUHDQGFORWKHVPRGHUQDUW &RQWDFW0V7RYH%7¡QMXP
MHZHOOHU\ %HUJHQ VLOYHUZDUH 2OH %XOOV  IDPRXV YLROLQ PDGH E\ 'HVFULSWLRQ
*DVSDURGD6DORLQ )RUSUHERRNHGJURXSV0DJQLILFHQWORFDWLRQLQTXLHWVXUURXQGLQJV
%DQTXHW 5HFHSWLRQ RYHUORRNLQJ%HUJHQ/\VWVWHGHW%HOOHYXHHVW±RIIHUVDQ
 H[SHULHQFH\RXZLOOQHYHUIRUJHW0HQXEDVHGRQJRXUPHWWUDGLWLRQV
‘95((,'()$50 DQH[WHQVLYHZLQHOLVWDQGIULHQGO\VHUYLFH(OHJDQWEDQTXHWIDFLOLWLHV
DQGJDUGHQ6SHFLDOLW\%DFNLQWLPHZLWK0DWKLOGHVGLQQHU2SHQ$OO
‘YUH(LGH1(LGVYnJLcVDQH
\HDURQUHTXHVW
7HO
%DQTXHW 5HFHSWLRQ 
RYHUHLGH#RQOLQHQRZZZRYUHHLGHQR
&RQWDFW0U$ULOG1\GHJJHU‘YUH(LGH
'HVFULSWLRQ
+LVWRULFDOSUHPLVHVLQEHDXWLIXOUXUDOVXUURXQGLQJVRQO\PLQXWHV
IURPWKHFHQWUHRI%HUJHQ)RRGSUHSDUHGLQRXUNLWFKHQDQGVHUYHG
RQWKHSUHPLVHVIRUJURXSVRIXSWRJXHVWV&XVWRPLVHGPHQXV
FRQVLVWLQJRIWZRWRVL[FRXUVHV7RXUVRIWKHIDUPZKLFKKDVKRUVHV
DQGVKHHS&KULVWPDVIXQFWLRQVDUHKHOGLQWKHEDUQLQ1RYHPEHU
DQG'HFHPEHU
5HVWDXUDQW


w w w.vis itBe rge n. com B E R G E N P R O D U C T M A N UA L 2 0 0 8 / 2009 63

 022'1,*+76&(1(022'$5$%,&$ &RQWDFW0U6WHLQ5RJHU$QGUHVHQ
9nJVDOPHQQLQJ1%HUJHQ 'HVFULSWLRQ
7HO)D[ $UHQXP LV VXLWDEOH IRU FRQIHUHQFHV FRUSRUDWH PHHWLQJV VSHFLDO
ERRNLQJ#NMVQRZZZNMVQR HYHQWV DQGUHFHSWLRQV RIDOOVL]HV² IURPVPDOO PHHWLQJV WR ODUJH
&RQWDFW0U%MDUWH/¡Q¡\ FRQYHQWLRQV/RFDWHGDWWKHHGJHRI%HUJHQ7RZQPLQXWHVIURP
'HVFULSWLRQ1LJKWFOXEIRUJURXSVDQGLQGLYLGXDOV/DUJHFDSDFLW\ %HUJHQ$LUSRUWDQGPLQXWHVIURPWKHFLW\FHQWUH3URIHVVLRQDOVWDII
IRUFRQJUHVVHVIDLUVJHWWRJHWKHUVRURWKHUHYHQWV DQG IDFLOLWLHVSURYLGHIXOOVXSSRUWIRU DOOFRQIHUHQFH QHHGVZLWKRQ
0RRGLVDOVRWKHELJJHVWQLJKWFOXELQ%HUJHQZLWKLQWHUQDWLRQDO'- VLWHFDWHULQJ DQG RWKHUUHVRXUFHV6XUURXQGHGE\WKHZLOG ZHDWKHU
2SHQ:HG6DW±)XOO\OLFHQVHG RIWKH1RUZHJLDQ:HVW&RDVW±$UHQXPLVDSHUIHFWSODFHWRPHHW
%DQTXHW&RQWDFWIRUGHWDLOV5HFHSWLRQ :KHQSHRSOHPHHW±GUHDPVEHFRPHUHDOLW\
5HVWDXUDQW&RQWDFWIRUGHWDLOV %DQTXHW5HFHSWLRQ5HVWDXUDQW
 
6-‘+86(73c$6.‘< %(5*(175$93$5.75277,1*3$5.
%DNHUYnJHQ)ORUYnJ +DXNnV1%UHLVWHLQ
7HO 7HO)D[
SRVW#VMRKXVHWDVNR\QRZZZVMRKXVHWDVNR\QR ILUPDSRVWEHUJHQ#ULNVWRWRQRZZZWUDYSDUNHQQR
'HVFULSWLRQ &RQWDFW0U$UQH3HWWHUVHQ
6M¡KXVHW$VN¡\LVVLWXDWHGLG\OOLFDOO\E\WKHVHDZLWKRXURZQ 'HVFULSWLRQ
PDULQD+HUH\RXFDQDUUDQJHVPDOODQGELJSDUWLHVVXFKDV %HUJHQ7UDYSDUNKDVRQHRIWKHIDVWHVWWURWWLQJWUDFNVLQ1RUZD\
GLQQHUVFRQIHUHQFHVFRPSDQ\JDWKHULQJVZHGGLQJVHWF DQGLVDYDLODEOHIRUSULYDWHUDFHPHHWLQJV7KHDUHQDKDVLWVRZQ
3UHUHVHUYDWLRQVRQO\ FDWHULQJDQGEDUIDFLOLWLHVDQGLVLGHDOIRUSULYDWHIXQFWLRQV
5HVWDXUDQW %DQTXHW 5HFHSWLRQ 5HVWDXUDQW


67$765$$'/(+0.8+/ *5,(*+$//(1$6
6NXU%UDGEHQNHQ1%HUJHQ (GYDUG*ULHJV3ODVV1%HUJHQ
7HO)D[
7HO)D[
JULHJKDOOHQ#JULHJKDOOHQQRZZZJULHJKDOOHQQR
OHKPNXKO#OHKPNXKOQRZZZOHKPNXKOQR
&RQWDFW0V(OLVDEHWK+RSVGDO%UDWWHE¡
&RQWDFW0V+HLGL)DJHUOLG
'HVFULSWLRQ
'HVFULSWLRQ
´6WDWVUDDG/HKPNXKO´LV1RUZD\¶VODUJHVWDQGROGHVWVTXDUHULJJHG *ULHJKDOOHQLV1RUZD\
VODUJHVWFRPELQHGFRQJUHVVDQGFXOWXUH
FHQWUHZLWKZDONLQJGLVWDQFHWRDOOWKHKRWHOVUHVWDXUDQWVDQG
VDLOLQJVKLS6KHFDQEHFKDUWHUHGIRUGD\WULSVZKHUHEXIIHWVDUH
VKRSSLQJDUHDLQWKHFLW\FHQWUH$QH[FHOOHQWYHQXHIRUDOONLQGRI
VHUYHGIRUSHUVRQVIRUGLQQHUEHORZGHFNPD[)RU
HYHQWVFRQIHUHQFHVH[KLELWLRQVDQGEDQTXHWV7KHPXOWLSXUSRVH
FRQIHUHQFHRUVRFLDOJDWKHULQJV
QDWXUHSUHVHQWVXQLTXHRSSRUWXQLWLHVIRUFRPELQLQJFRQIHUHQFHV
%DQTXHW 5HFHSWLRQ 
ZLWKVSHFWDFXODUFXOWXUDODQGHQWHUWDLQPHQWH[SHULHQFHV7KHQHZ

H[KLELWLRQKDOO³'RYUHJXEEHQ¶V+DOO´FRYHUVPðZLWKDKHLJKWRI
86)9(5)7(7 QHDUO\PHWHUVDOORZLQJIOH[LELOLW\WRFDWHUIRUDOONLQGRIHYHQWV
*HRUJHUQHV9HUIW1%HUJHQ
%DQTXHW  5HFHSWLRQ
7HO)D[ 
XVI#HQJHQJUXSSHQQRZZZXVIQR
'HVFULSWLRQ
6&$1',&%(5*(1&,7<
+nNRQVJDWHQ1%HUJHQ
/RFDWHGLQWKHDUWFHQWUH86)9HUIWHW5HVWDXUDQWFDIpFDWHULQJ
7HO)D[
DUWJDOOHU\FLQHPDWKHDWUHDQGPXVLFVWDJHV2QHRIWKH
EHUJHQFLW\#VFDQGLFKRWHOVFRP
ODUJHVWFUHDWLYHFOXVWHUVLQQRUWKHUQ(XURSHRQWKHIMRUG
ZZZVFDQGLFKRWHOVFRPEHUJHQFLW\RUZZZWHPDERNHQQR
VKRUHEHDXWLIXORSHQSOD]DELJTXD\ZLWKDVXPPHU
UHVWDXUDQWDQGDQRXWGRRUDQGDQLQGRRUFDIp &RQWDFW0U6YHLQ$NVQHV
%DQTXHW5HFHSWLRQ5HVWDXUDQW 'HVFULSWLRQ
6FDQGLF%HUJHQ&LW\KDVWKHIROORZLQJFRQIHUHQFHYHQXHVWRRIIHU

6FDQGLF%HUJHQ&LW\±DWWKHKRWHO
9,/9,7(%(5*(16&,(1&(&(175( FRQIHUHQFHURRPVZLWKWKHFDSDFLW\IURPGHOHJDWHVWR
7KRUP¡KOHQVJW1%HUJHQ
GHOHJDWHVUHVWDXUDQWVZLWKFDSDFLW\RI
7HO)D[
0DJQXV%DUIRW&LQHPDDQG&RQIHUHQFH&HQWHU
SRVW#YLOYLWHQR±ZZZYLOYLWHQR
1HZDQGPRGHUQFRQIHUHQFHFHQWUHWDLORUPDGHIRUPHHWLQJVDQG
&RQWDFW0V.LUVWL'DPPLQJHUNG#YLOYLWHQR FRQIHUHQFHVZLWKELJVFUHHQVDQGVXUURXQGVRXQG8VHGH[FOXVLYHO\
'HVFULSWLRQ IRUFRQIHUHQFHV0RQGD\WR)ULGD\GXULQJEXVLQHVVKRXUV([LWLQJ
9,/9,7(VFLHQFHFHQWUHLVDGLVFRYHU\FHQWUHIRUWKHSURPRWLRQRI
OXQFKHVEDVHGRQILQJHUIRRGLQWKHIR\HUPHHWLQJURRPVIURP
VFLHQFHDQGWHFKQRORJ\DPRQJFKLOGUHQDQG\RXQJSHRSOHRIDOO
±VHDWV7RWDOFDSDFLW\VHDWV
DJHV+HUH\RXFDQH[SORUHLQWHUDFWLYHH[KLELWVRQVTXDUH
6$/(0 6FDQGLF %HUJHQ &LW\ LV SURXG WR DQQRXQFH WKH ODWHVW
PHWHUVRIVSDFH
DGGLWLRQ WRWKH FRQIHUHQFHPDUNHWLQ %HUJHQ ±6$/(0FRQIHUHQFH
7KHVFLHQFHFHQWUHFDQDOVREHXVHGIRUFRQIHUHQFHDQGHYHQWV±
KDOO6$/(0KDVWKHFDSDFLW\RIDSSUGHOHJDWHVLQWKHSOHQDU\
DOVRRXWVLGHQRUPDORSHQLQJKRXUV$XGLWRULXPZKLFKVHDWVDQG
KDOO 6$/(0 KDV  DGGLWLRQDO PHHWLQJ URRP LQ WKH VDPH EXLOGLQJ
WKH FHQWUH FDQ DOVR KRVW HYHQWV XS WR  SHUVRQV LQFOXGLQJ
WKDWZLOOWDNHDSSUGHOHJDWHV6$/(0LVRSHQIRUERRNLQJVIURP
FDWHULQJ9,/9,7(([KLELWLRQPD[9,/9,7(&RQIHUHQFHURRPV
DSSU'HFHPEHUVW6$/(0LVORFDWHGLQWKHFHQWUHRI%HUJHQ
SHUVRQV
RQO\PHWHUVIURP6FDQGLF%HUJHQ&LW\DQGQH[WGRRUWR0DJQXV
%DQTXHW5HFHSWLRQ5HVWDXUDQW
%DUIRW&LQHPDDQGFRQIHUHQFHFHQWHU7KHQHZFRQIHUHQFHKDOOZLOO
 KDYH WKH ³VWDWH RI WKH DUW´ $9 HTXLSPHQW DQG ZLOO EH DQ H[FHOOHQW
&$3$&,7<Æ
Æ RSWLRQIRUODUJHSOHQDU\FRQIHUHQFHV
 %HUJHQ &LQHPD ² .3  6FDQGLF %HUJHQ &LW\ FDQ RIIHU WRJHWKHU
$5(180 ZLWKRXUSDUWQHU%HUJHQ&LQHPD±WKHODUJHVWPRYLHWKHDWHUYHQXH
6ROKHLPVJDWHQ1%HUJHQ ZLWKDFDSDFLW\RIVHDWVDVDFRQIHUHQFHYHQXH%RRNLQJVDUH
7HO)D[ PDGHGLUHFWO\WR6FDQGLF%HUJHQ&LW\
SRVW#DUHQXPQRZZZDUHQXPQR %DQTXHW 5HFHSWLRQ 5HVWDXUDQW

64 BE RGEN PROD UC T MANUAL 2 0 0 8 / 2 0 0 9 www. vi si t B e rge n.com

 678'<125:$<7(&+1,&$/9,6,76
6WXG\1RUZD\7HFKQLFDO9LVLWV6WXG\1RUZD\LVDVHFWLRQRI • 1XPEHURISHUVRQVLQDJURXS6HPLQDUDQGYLVLWVDUH
%HUJHQ*XLGH6HUYLFHZKLFKLVRUJDQL]LQJWKHHGXFDWLRQDOVWXG\ QRUPDOO\EDVHGRQSHUVRQVSHUJURXS,IWKHUHDUHPRUHWKDQ
SURJUDPVIRURUJDQL]DWLRQVDQGGHOHJDWLRQVFRPLQJWR1RUZD\WR SHUVRQVSHUJURXSWKHJURXSZLOOEHGLYLGHGLQWRJURXSV
OHDUQDERXWGLIIHUHQWVHFWRUVRIWKH1RUZHJLDQVRFLHW\ • 9LVLWVWRHOGHUO\FDUHKRPHVPLJKWEHUHVWULFWHGGXHWRQXPEHU

RISHUVRQVLQWKHJURXS
6WXG\1RUZD\LVFRRSHUDWLQJZLWKRUJDQL]DWLRQVZLWKLQSULYDWHDQG 
SXEOLFVHFWRUVLQ1RUZD\DQGLVGHVLJQHGWRPDNH7HFKQLFDO9LVLWV • 7UDQVODWLRQ,QWHUSUHWLQJ5HJDUGLQJ6WXG\WUDQVODWLRQ
YLVLEOHDQGDFFHVVLEOHDQGWRV\VWHPL]HWKHVDOHVDQGGLVWULEXWLRQ LQWHUSUHWLQJ6WXG\1RUZD\EHQHILWVIURPEHLQJDVHFWLRQRI
IXQFWLRQVRI7HFKQLFDO9LVLWVLQ1RUZD\DVDZKROH %HUJHQ*XLGH6HUYLFH:HKDYHDWRXUGLVSRVDOPRUHWKDQ
$VSHUWRGD\DZLGHUDQJHRI7HFKQLFDO9LVLWVSURJUDPVDUHRIIHUHG DXWKRULVHGJXLGHVZKRWRJHWKHUFRYHUVRPHGLIIHUHQW
DQGLIUHTXLUHGDOVRWDLORUPDGH ODQJXDJHV
 

7HFKQLFDO9LVLWVSURJUDPPHVLQWKHIROORZLQJDUHDV
)MRUG1RUZD\
 *RYHUQPHQWDO6\VWHPDQG(FRQRPLF'HYHORSPHQW
:HVWHUQ1RUZD\LVH[SHFWHGWREHWKHFRXQWU\¶VIDVWHVWJURZLQJ
 8UEDQ'HYHORSPHQW
UHJLRQIRUWKHQH[WIHZJHQHUDWLRQV7KLVIRUHFDVWLVEDVHGRQWKH
 7HFKQLFDO6HUYLFH
SUHVHQFHRIFHUWDLQIDFWRUVHVVHQWLDOWRJURZWKLQPRGHUQVRFLHWLHV
 $/HDUQLQJ(QYLURQPHQWIRU&KLOGUHQDQG<RXQJ3HRSOH
ZHOOHGXFDWHGSHRSOHKLWHFKLQGXVWULHVULFKILVKLQJUHVRXUFHV
 &XOWXUHDQG6SRUW
HQHUJ\DKLJKO\GHYHORSHGVRFLDOZHOIDUHV\VWHPDQGWRXULVP0RUH
 (QYLURQPHQW
WKDQWZRWKLUGVRI1RUZD\¶VLQFRPHLVFUHDWHGLQWKHUHJLRQZLWK
 6DIHW\DQG(PHUJHQF\5HVSRQVH
PRVWLQFRPHJHQHUDWHGE\RLOJDVHOHFWULFHQHUJ\DQGWKHILVKLQJ
 6RFLDO6HUYLFHV
LQGXVWU\
  *HQGHU(TXDOLW\
%HUJHQD:RUOG+HULWDJH&LW\DQGWKH*DWHZD\WRWKH  )LVKHULHVDQG$TXDFXOWXUH
)MRUGVRI1RUZD\  (QHUJ\
%HUJHQLVWUXO\ZRUWKDYLVLW7KH*DWHZD\WRWKH)MRUGVRI1RUZD\  &RQVWUXFWLRQV
DOZD\VKDVVRPHWKLQJWRRIIHUQRPDWWHUZKDWWLPHRI\HDU%HUJHQ  )OnP5DLOZD\±5DLOZD\'RFXPHQWDWLRQ&HQWUH
LVDQLQWHUQDWLRQDOWRZQIXOORIKLVWRU\DQGWUDGLWLRQDELJWRZQZLWKD  2UJDQLF)DUPLQJ±6XVWDLQDEOH$JULFXOWXUH
VPDOOWRZQFKDUPDQGDWPRVSKHUH)MRUG1RUZD\DQGWKHFLW\RI 
%HUJHQRIIHU\RXWKHLGHDOFRPELQDWLRQRIQDWXUHFXOWXUHDQG 

LQWHUHVWLQJFLW\OLIH

7HFKQLFDO9LVLWVDQGVHPLQDUV
• 7HFKQLFDO9LVLW6HPLQDU7KHVHPLQDUVZKLFKDUHKHOGE\
YHU\FRPSHWHQWDQGNQRZOHGJHDEOHSURIHVVLRQDOVDUHXVXDOO\

KLJKO\DSSUHFLDWHGE\WKHYLVLWRUVZKRILQGWKDWWKH\FDQEHQHILW 
PRUHIURPWKHLUYLVLWVDVDUHVXOWRIWKHLQLWLDOLQIRUPDWLRQ7KH 6WXG\1RUZD\7HFKQLFDO9LVLWV
GXUDWLRQRIDOHFWXUHLVQRUPDOO\KRXUV +DQGOHGE\%HUJHQ*XLGH6HUYLFH$6
• 7HFKQLFDO9LVLWV9LVLWLQJD&RPSDQ\RUDQ,QVWLWXWLRQ,I ‘YUHJDWHQ1%HUJHQ
WKHRUJDQLVDWLRQZDQWVWRYLVLWDFRPSDQ\LQVWLWXWLRQDIWHUWKH
7HO)D[
VHPLQDUWKHQRUPDOGXUDWLRQRIDYLVLWZLOOEHDSSUR[KRXUV
 LQIR#EHUJHQJXLGHVHUYLFHQRZZZEHUJHQJXLGHVHUYLFHQR



w w w.vis itBe rge n. com B E R G E N P R O D U C T M A N UA L 2 0 0 8 / 2009 65

 67$1'$5'7(&+1,&$/9,6,760(18
$7HFKQLFDO9LVLWSURJUDPPHWR6FDQGLQDYLDFDQLQFOXGHPDQ\WRSLFVDQG6WXG\1RUZD\KDVGHYHORSHGDPHQXRIWRSLFVFRQWDLQLQJWKH
IROORZLQJSURJUDPV
 ‡)RUPWKHEDVLVIRUWKHGLVFKDUJHSHUPLWIURPWKHQDWLRQDODQG
*29(51,1*6<67(0$1'(&2120,&'(9(/230(17
*RYHUQLQJ6\VWHP7KHJRYHUQLQJRI%HUJHQ
7KH&LW\3DUOLDPHQW
7KH&LW\3DUOLDPHQWKDVUHSUHVHQWDWLYHVDQGLVWKHKLJKHVW
SROLWLFDODXWKRULW\LQ%HUJHQ)RXUVWDQGLQJFRPPLWWHHVDUH
UHVSRQVLEOHIRUSUHSDULQJSURSRVLWLRQVDQGUHSRUWVWRWKH&LW\
3DUOLDPHQW
7KH&LW\*RYHUQPHQW
7KH&LW\3DUOLDPHQWHOHFWVWKH&LW\*RYHUQPHQW7KH&LW\
*RYHUQPHQWKDVFRPPLVVLRQHUVZLWKH[WHQVLYHH[HFXWLYHSRZHUV
7KHFRPPLVVLRQHUVKHDGWKHPXQLFLSDODGPLQLVWUDWLRQVDQGWKH\DUH
UHVSRQVLEOHIRUWKHHQWLUHPXQLFLSDODFWLYLWLHV
7KH&LW\*RYHUQPHQWPXVWKDYHFRQILGHQFHLQWKH&LW\3DUOLDPHQW
,IWKH\GRQRWKDYHWKLVFRQILGHQFHDQHZ&LW\*RYHUQPHQWFDQ
UHSODFHWKHP
7KH'LVWULFWOHYHO
UHJLRQDOSROOXWLRQFRQWURODXWKRULWLHV
‡&UHDWHDIUDPHZRUNIRUPHDVXULQJWKHVWDWXVDQGSURJUHVVLQ
UHODWLRQWRWKHJRDOV
‡)RUPWKHLQYHVWPHQWSODQIRUWKHQH[W\HDUV
‡&UHDWHDIUDPHZRUNIRURUJDQL]LQJWKHLQWHUQDOFRQWUROSURFHVVHV
6WUDWHJ\
)LQLVKFRQVWUXFWLRQRIPDMRUZDVWHZDWHUWUHDWPHQWSODQWV6KLIW
HPSKDVLVWRUHQRYDWLRQDQGUHQHZDORIVHZHUDJHV\VWHP*LYH
SULRULW\WRDUHDVZKHUHUHKDELOLWDWLRQZLOOLPSURYHZDWHUTXDOLW\LQ
ORFDOUHFLSLHQWV0RUH´VHUYLFH´PLQGHG0HDVXUHSHUIRUPDQFHLQ
WHUPVRIVHUYLFHOHYHOV
:DWHUVXSSO\DQGGLVWULEXWLRQVXUIDFHZDWHU
• 6RXUFHFDSDFLW\PLOOLRQPñ\HDU
• 6L[PDMRUWUHDWPHQWSODQWVVHUYLQJUHVLGHQWV
• SXPSLQJVWDWLRQV
• VWRUDJHUHVHUYRLUVFRPELQHGFDSDFLW\Pñ
%HUJHQLVGLYLGHGLQWRHLJKWXUEDQGLVWULFWV(DFKGLVWULFWKDVWKHLU
• NPVWRUDJHWUDQVPLVVLRQWXQQHOV
RZQGLVWULFWFRXQFLODQGWKHLURZQORFDODGPLQLVWUDWLRQ
7KH&LW\'LVWULFW&RXQFLOVKDYHZLGHSRZHUVRYHUDZLGHUDQJHRI • NPZDWHUPDLQV
WKHZHOIDUHWDVNV7KH\DUHUHVSRQVLEOHIRUDERXWRIWKHQHW 6HZDJHFROOHFWLRQDQGGLVSRVDO
UXQQLQJH[SHQGLWXUHV7KHVHUYLFHVWKH\DUHUHVSRQVLEOHIRUDUH • 7RWDOWUHDWPHQWFDSDFLW\SHU
&DUHIRUWKHHOGHUO\3ULPDU\KHDOWKFDUH6RFLDOVHUYLFHV&DUHIRU • 6L[PDMRUWUHDWPHQWSODQWV
WKHGLVDEOHG3ULPDU\VFKRROV.LQGHUJDUWHQV/RFDOFXOWXUH3DUNV • PLQRUSODQWV
DQGUHFUHDWLRQDQGVRPHWHFKQLFDOVHUYLFHV • SXPSLQJVWDWLRQV
 • NPVHZHUDJHPDLQV
85%$1'(9(/230(17 • NPFRPELQHGVHZHUV
*HQHUDOO\DERXWXUEDQGHYHORSPHQWLQ1RUZD\7KH3ODQQLQJ • NPWUDQVPLVVLRQWXQQHOV
DQG%XLOGLQJ$FWDSSO\WRWKHZKROHFRXQWU\7KH$FWLVLQWHQGHGWR • 'LVFKDUJHWRGHHSIMRUGV
HQVXUHDSSURSULDWHDUUDQJHPHQWVIRUFRRUGLQDWLRQRIQDWLRQDO %HUJHQ·VHQYLURQPHQWDOFRPPLWPHQW
FRXQW\DQGPXQLFLSDODFWLYLW\DQGSURYLGHDEDVLVIRUGHFLVLRQV *RDO%HUJHQLQYHVWHGPLOOLRQGROODUVGXULQJWKHODVWGHFDGHWR
FRQFHUQLQJXVHDQGSURWHFWLRQRIUHVRXUFHVDQGFRQFHUQLQJ UHGXFHSROOXWLRQGXHWRVHZDJHGLVFKDUJHV7KLVUHSUHVHQWVDQ
GHYHORSPHQW0DLQQDWLRQDOREMHFWLYHV LQYHVWPHQWRIRYHUSHUUHVLGHQW
• &URVVURDGVGHYHORSPHQW&RRUGLQDWLRQRIDUHDGHYHORSPHQW 
SODQQLQJDQGWUDQVSRUWSODQQLQJVKRXOGUHVXOWLQFRQFHQWUDWLRQ $/($51,1*(19,5210(17)25&+,/'5(1$1'
UDWKHUWKDQLQH[SDQVLRQ <281*3(23/(
• 6SHFLDOHPSKDVLVVKDOOEHSODFHGRQVHFXULQJFKLOGUHQDJRRG 7KHUHLVDVWHDG\GHPDQGIURPLQWHUQDWLRQDOSURIHVVLRQDOVWROHDUQ
HQYLURQPHQWLQZKLFKWRJURZXS KRZ1RUZD\RUJDQLVHVLWVLQVWLWXWLRQVDQGHGXFDWLRQDOV\VWHP7KH
• 6XVWDLQDEOHGHYHORSPHQW5HGXFHJUHHQKRXVHJDVHPLVVLRQV GHFHQWUDOLVHG´1RUZHJLDQ0RGHO´ZLOOEHSUHVHQWHGLQYDULRXV79
UHGXFHORFDODLUSROOXWLRQDQGQRLVHDQGPDLQWDLQWKHELRORJLFDO SURJUDPV
GLYHUVLW\ 6(0,1$56
8UEDQGHYHORSPHQWLQDQKLVWRULFFLW\JHQHUDOO\DERXWXUEDQ .LQGHUJDUWHQ<HDUV
GHYHORSPHQWLQ%HUJHQ%HUJHQKDVWKHORQJHVWXUEDQWUDGLWLRQLQ • 1DWLRQDOIUDPHZRUNSODQVIRUNLQGHUJDUWHQV
1RUZD\6XUURXQGHGDQGVKHOWHUHGE\VHYHQPRXQWDLQVWKHFLW\ .LQGHUJDUWHQRYHUDOOUHTXLUHPHQWVSODQ4XDOLW\GHYHORSPHQW
KDVH[SDQGHGDORQJWKHVKRUHOLQHFUHDWLQJDFXOWXUDOODQGVFDSH LQNLQGHUJDUWHQV
ZLWKFORVHFRQQHFWLRQVWRWKHVHDDQGODQGZKHUHLQGLYLGXDO 6FKRROV<HDUV
EXLOGLQJVDQGFLW\SODQSDWWHUQVRIIHUDZHDOWKRIGHWDLOKLVWRULFDO • 1DWLRQDOIUDPHZRUNSODQVIRUVFKRROV
H[SHULHQFHDQGQDWXUDOTXDOLWLHV7KHQDWLRQDOREMHFWLYHVFRQFHUQLQJ • 6FKRROHYDOXDWLRQDQGTXDOLW\LPSURYHPHQWLQ%HUJHQ¶V
DPRUHFRQFHQWUDWHGXUEDQGHYHORSPHQWUDLVHFRPSOH[FKDOOHQJHV VFKRROV±DQDWLRQDOSURMHFW
KRZVKRXOGWKHKHULWDJHEHVDIHJXDUGHGZKLOHDWWKHVDPHWLPH • ,QIRUPDWLRQ&RPPXQLFDWLRQ7HFKQRORJ\,&7
DOORZLQJIRUWKHQHHGVDQGH[SUHVVLRQVRIWKHSUHVHQWGD\" ,QIRUPDWLRQ&RPPXQLFDWLRQ7HFKQRORJ\,&7LQ%HUJHQ¶V
7KHPXQLFLSDOLW\LVUHTXLUHGWRGHYHORSDQGUHYLVHDORQJWHUP VFKRROVDQGPXQLFLSDOSODQVWDUJHWDUHDV
OHJDOO\ELQGLQJPXQLFLSDOSODQ7KHDJHQGDRIWKHSODQLVKRZHYHU • 6FKRROEXLOGLQJV±WKHRYHUDOOVFKRROUHTXLUHPHQWVSODQDV
IOH[LEOHWKHPXQLFLSDOLW\LWVHOIVHWVWKHDJHQGDIRULWVRZQORQJWHUP DSODQQLQJWRROIRUDOWHUQDWLRQVDQGQHZVFKRROEXLOGLQJV±WKH
GHYHORSPHQW7RGD\¶VWRROVLQSODQQLQJDUHFRQQHFWHGWRWKH SODQQLQJSURFHVV±PXQLFLSDOGHYHORSPHQWSODQLQYHVWPHQW
3ODQQLQJDQG%XLOGLQJ$FW8VLQJWKHVHWKHPXQLFLSDOLW\FDQ SURJUDP
GHYHORSWUDGLWLRQDOGHWDLOSODQVZKLFKDOORZUHJXODWLRQIRUSURWHFWLRQ 
UHQHZDODQGH[SURSULDWLRQ7RJHWKHUZLWKWKHJRYHUQPHQWDOILQDQFLDO $GROHVFHQWV<HDUV
WRROVWKHVHKDYHEHHQLPSRUWDQWIRUWKHVXFFHVVIXOUHQHZDO • 3HGDJRJ\DLPHGDWWKHORZHUVHFRQGDU\DJHJURXS
SURFHVVZKLFKKDVWDNHQSODFHLQFHQWUDODUHDV 3HGDJRJ\DLPHGDWWKHORZHUVHFRQGDU\DJHJURXSD
 GHYHORSPHQWSURMHFWLQ%HUJHQ
7(&+1,&$/6(59,&(6 • $OWHUQDWLYHOHDUQLQJDUHQDVDWWKHORZHUVHFRQGDU\OHYHO
,QIRUPDWLRQDERXWWKHGHSDUWPHQWRI7HFKQLFDO6HUYLFHVLQWKH&LW\RI -XYHQLOHGHOLQTXHQF\±SUHYHQWLRQ
%HUJHQ 
6WUDWHJLFSODQVIRUZDVWHZDWHUGLVSRVDOLQ%HUJHQ 
3UHVHQWVWUDWHJLFFKRLFHVIRUWKHDGPLQLVWUDWLRQDQGSROLWLFLDQV 

66 BE RGEN PROD UC T MANUAL 2 0 0 8 / 2 0 0 9 www. vi si t B e rge n.com

 &8/785($1'63257
&XOWXUH
%HUJHQLVDFLW\ULFKLQWKHDUWVDQGLQFXOWXUHZLWKDIXOOUDQJHRI
SURIHVVLRQDOFXOWXUDOLQVWLWXWLRQVDQGIHVWLYDOV$WDQLQWHUQDWLRQDO
OHYHOWKHVHTXDOLWLHVZHUHUHFRJQL]HGLQWKH(XURSHDQ8QLRQCVDZDUG
RIWKHVWDWXVDV(XURSHDQ&LW\RI&XOWXUHIRUWKH\HDU%HUJHQ¶V
FXUUHQWLQWHUQDWLRQDOVWUHQJWKVDUHLQFODVVLFDODQGFOXEPXVLF
FRQWHPSRUDU\VWDJHDQGYLVXDODUWVPXVHXPVDQGFRPPXQLW\DQG
\RXQJSHRSOH¶VSURMHFWV
7KHFLW\RI%HUJHQKDVV\VWHPDWLFDOO\VWUHQJWKHQHGWKHFXOWXUDOILHOG
RYHUWKHODVW\HDUVZLWKDVWURQJIRXQGDWLRQRISODQVHVWDEOLVKHG
E\WKHFLW\EXWFUHDWHGLQFROODERUDWLRQZLWKWKHUHOHYDQWFXOWXUDO
ILHOGV7KHVHSODQVDUHERWKDSODWIRUPIRUGLDORJXHZLWKWKHUHOHYDQW
DUWLVWLFDQGFXOWXUDOFRPPXQLWLHVDQGDZD\IRUWKHFLW\WRHQVXUH
WKDWIXQGLQJJRHVWRV\VWHPDWLFGHYHORSPHQWZLWKDORQJWHUPIRFXV
7KHWKLUGJHQHUDWLRQRISODQVLVQRZEHLQJHVWDEOLVKHG
 SLSHGWR&RQWLQHQWDO(XURSHZKHUHLWPHHWVDURXQGDQGODUJHQHZ
6(0,1$56
$FWLRQSODQIRUDUWDQGDUWLVWV±WKH&XOWXUH5HSRUW
&XUULFXOXPDQGFXOWXUDODFWLYLWLHVIRUFKLOGUHQDQG\RXQJSHRSOH±
FROODERUDWLRQEHWZHHQVFKRROVDQGFXOWXUDOVHFWRU
 6KHOI
6SRUW
7KHSROLF\RIVSRUWDQGSK\VLFDODFWLYLW\±%HUJHQ
7KHYLVLRQDQGJRDOVIRUWKHFLW\RI%HUJHQLVWRJHWPRVWSHRSOHLQWR
VSRUWVDQGUHJXODUSK\VLFDODFWLYLW\
2IFRXUVHWKHSHRSOHRI1RUZD\OLNHWRWKLQNWKH\DUH´ERUQZLWKVNLV
RQWKHLUIHHW´DQGWKDWWKH\DUHDQDFWLYHQDWLRQ7KHIDFWIURPWKH
UHVHDUFKWHOOVXVVRPHWKLQJGLIIHUHQWHVSHFLDOO\ZLWKLQKHDOWKEHLQJ
IRUFKLOGUHQDQG\RXWK´7KHSROLF\GRFXPHQWµ,GUHWWVPHOGLQJHQ¶
LVVXHGE\WKHWRZQFRXQFLOKDVSODQVVWUDWHJLHVDQGSULRULWLHVIRU
ERWKVSRUWVDUHQDVDQGGHYHORSLQJRISK\VLFDODFWLYLWLHVIRU
RUJDQL]HGDQGXQRUJDQL]HGSHRSOH
7KLVGRFXPHQWLVVXSSRUWHGIURPWKUHHSDUWVWKHORFDOVSRUWV
*(1'(5(48$/,7<
7DLORUPDGHVHPLQDUVDQGYLVLWVDERXWJHQGHUHTXDOLW\LQ1RUZD\

),6+(5,(6$1'$48$&8/785(
1RUZD\LVRQHRIWKHZRUOG¶VOHDGLQJILVKLQJQDWLRQVZLWKHQRUPRXV
UHVRXUFHVDQGDVXEVWDQWLDOIOHHWDVZHOODVDODQGEDVHGILVKLQJ
LQGXVWU\7KHNQRZOHGJHZLWKLQWKLVDUHDLVUHQRZQHGZRUOGZLGH
7KH1RUZHJLDQH[SRUWRIVDOPRQWRFRXQWULHVDOORYHUWKHZRUOGKDV
EHHQVWHDGLO\LQFUHDVLQJ,QYDOXHILVKHULHVDQGDTXDFXOWXUH
FRQVWLWXWHWKHVHFRQGELJJHVWH[SRUWLQGXVWULHVLQ1RUZD\

(1(5*<
+RUGDODQGDQGWKHPDLQFLW\%HUJHQLVWKHODUJHVWHQHUJ\SURGXFHU
LQ(XURSHZLWKWKHYDVWRLOILHOGVRIIWKHFRDVWPDNLQJ1RUZD\WKH
ZRUOG¶VVHFRQGODUJHVWQHWH[SRUWHURIFUXGHRLO7KHUHJLRQLVKRPH
WRVHYHUDORI(XURSH¶VODUJHVWRLODQGJDVUHILQHULHV1DWXUDOJDVLV
LQGXVWULDO]RQHVKDYHHPHUJHGZKHUH1RUWK6HDJDVLVXVHGLQ
GHYHORSPHQWRSHUDWLRQDQGSURGXFWLRQ7KHRLOLQGXVWU\DFFRXQWV
IRUQRIHZHUWKDQLQ%HUJHQZRUNLQJRQWKHRSHUDWLRQDQG
PDLQWHQDQFHRIRLODQGJDVILHOGVRQWKH1RUZHJLDQ&RQWLQHQWDO

+\GURHOHFWULFSRZHU
+RUGDODQGLVWKHOHDGLQJSURGXFHURIK\GURHOHFWULFSRZHULQ1RUZD\
DFRXQWU\ZKHUHYLUWXDOO\DOOHOHFWULFLW\LVK\GURHOHFWULF

&216758&7,216
7KHVHPLQDUVDQGYLVLWVZLOOPDLQO\EHKHOGDERXW
&RQVWUXFWLQJEULGJHVURDGVDQGWXQQHOVLQWKH:HVWHUQSDUWV
RI1RUZD\
)DVW7UDQVSRUWDUWHULHVWRHQVXUHJURZWKDQGGHYHORSPHQWLQD
PRGHUQVRFLHW\,QZHVWHUQ1RUZD\WKLVLVDJUHDWHUSUREOHPWKDQLQ
WKHUHVWRI1RUZD\1DUURZURDGVFRPELQHGZLWKPDQ\IMRUGDQG
PRXQWDLQFURVVLQJVOHDGWRUHODWLYHO\SRRUOHYHOVRIUHOLDELOLW\LQURDG
DVVRFLDWLRQRUJDQLVHGVSRUWPHPEHUVDQGFOXEVWKH
DGPLQLVWUDWLRQRIWKHVSRUWVGHSDUWPHQWDQGWKHSROLWLFLDQV

 QDWLRQDOURDGVCQHWZRUNLQRUGHUWROLQNGLIIHUHQWUHJLRQVRIWKH
(19,5210(17
0XQLFLSDOHQHUJ\VWUDWHJLHV
7KH&LW\RI%HUJHQLVWKHILUVW1RUZHJLDQORFDODXWKRULW\WRKDYH
GUDZQXSDQHQHUJ\UHSRUW7KHOHFWXUHH[DPLQHVWKHFRQWHQWVRI
WKH(QHUJ\5HSRUWDQGIRFXVHVRQDOWHUQDWLYHHQHUJ\VRXUFHVVXFK
DVWKHH[SORLWDWLRQRIGLVWULFWKHDWLQJIURPWKHZDVWHLQFLQHUDWLRQ
SODQWLQ5nGDOHQJDVDQGELRHQHUJ\
9LVLW&DQEHFRPELQHGZLWKDYLVLWWRWKHZDVWHLQFLQHUDWLRQSODQWLQ
5nGDOHQDQGRUDPXQLFLSDOQXUVLQJKRPHVSRUWVIDFLOLW\RUKRXVLQJ
DVVRFLDWLRQZKLFKKDVLQVWDOOHGDOWHUQDWLYHHQHUJ\VRXUFHV

6$)(7<$1'(0(5*(1&<
1XWHFSURYLGHVVDIHW\DQGHPHUJHQF\UHVSRQVHWUDLQLQJDQGUHODWHG
VHUYLFHVZKLFKFRQWULEXWHWRWKHSUHYHQWLRQRIXQZDQWHGLQFLGHQWV
DQGWRWKHUHGXFWLRQRIDFFLGHQWFRQVHTXHQFHV7KH\RSHUDWHERWK
QDWLRQDOO\DQGLQWHUQDWLRQDOO\DQGDUHZHOONQRZQIRUWKHLUWUDLQLQJ
FRXUVHV1XWHFLVUXQDVDVHUYLFHRULHQWHGRSHUDWLRQZLWKDKLJK
OHYHORIFRPSHWHQFHIOH[LELOLW\DQGFDSDELOLW\WRDGMXVWSURGXFWVDQG
VHUYLFHVDFFRUGLQJWRWKHFOLHQWCVQHHG
 ZDVRSHQHGLQZDVDEUDQFKOLQHWRWKH6RJQHIMRUG,QRUGHU
62&,$/6(59,&(6
7KH1RUZHJLDQDQGWKH6FDQGLQDYLDQPRGHOIRUVRFLDOVHUYLFHVDUH
LQWHUQDWLRQDOO\UHQRZQHG7KH79SURJUDPVDLPWRHODERUDWHWKHVH
FRYHULQJWRSLFVVXFKDVFDUHIRUHOGHUO\SUHYHQWLYHFDUHFDUHIRU
GLVDEOHGRUJDQL]DWLRQOHJLVODWLRQDQGILQDQFLQJ
6WDQGDUG6HPLQDUVOLNH
WUDQVSRUW
'XULQJWKHODVW\HDUVSULRULW\KDVEHHQJLYHQWRH[WHQGLQJWKH
FRXQWU\PRUHFORVHO\WRJHWKHUUHGXFHMRXUQH\WLPHVDQGSURYLGH
VDIHUDQGFKHDSHUWUDQVSRUWIRUEXVLQHVVHV7XQQHOVEULGJHVDQG
QHZURDGURXWHVPDNHWKHMRXUQH\VKRUWHUDQGIDVWHU6HYHUDOORQJ
IHUU\FURVVLQJVFDQEHGLVSHQVHGZLWKDQGEHQHILWLQJIURPUHOLDEOH
\HDUURXQGFRPPXQLFDWLRQV

7KHZRUOG·VORQJHVWWXQQHO7KH/ UGDO7XQQHO
,Q-XQHWKH1RUZHJLDQ3DUOLDPHQWGHFLGHGWKDWWKHURDG
EHWZHHQ%HUJHQDQG2VORVKRXOGEHEXLOWYLD*DUODQGWR/ UGDO
DQGRYHU)LOHIMHOO7KHNLORPHWUHORQJURDGWXQQHOEHWZHHQ
$XUODQGDQG/DHUGDOLVWKHILQDOOLQNRQWKHQHZPDLQKLJKZD\
FRQQHFWLQJ2VORDQG%HUJHQZLWKRXWIHUU\FRQQHFWLRQVDQGGLIILFXOW
PRXQWDLQFURVVLQJVGXULQJWKHZLQWHU

)/c05$,/:$<5$,/:$<'2&80(17$7,21
&(175(
7KH)OnP5DLOZD\ZKLFKSDVVHVWKURXJKWKHEHDXWLIXOQDUURZ)OnP
YDOOH\LVUHJDUGHGDVDPDVWHUSLHFHRI1RUZHJLDQHQJLQHHULQJ7KH
RQO\WKLQJODFNLQJZKHQWKHUDLOZD\OLQHEHWZHHQ2VORDQG%HUJHQ
WRDVVXUHDWUDQVSRUWURXWHWRWKHIMRUGZRUNEHJDQRQWKH)OnP
5DLOZD\LQ,WZDVWRWDNH\HDUVWRFRPSOHWH
7KH)OnP5DLOZD\'RFXPHQWDWLRQ&HQWUHZLOOEHRSHQDOO\HDU
DURXQGDQGKDYHVSHFLDOIRFXVRQ7HFKQLFDO9LVLWJURXSV7KHVH
JURXSVZLOOKDYHDQH[FHOOHQWRSSRUWXQLW\WRVWXG\
• (QYLURQPHQW
• 3ODQQLQJDQGEXLOGLQJQXUVLQJKRPHVDQGKRPHVIRUWKHHOGHUO\ • 0DLQWHQDQFHVXPPHUZLQWHU
LQDFLW\ • )LUHSURWHFWLRQ
• +RPHFDUHVHUYLFHLQWKH&LW\RI%HUJHQ±RUJDQL]DWLRQDQG • 7XQQHOVDIHW\
VHUYLFHVIRUWKRVHLQQHHGRIKHOSPDLQIRFXVRQWKHHOGHUO\DQG • )LUVWDLG
GLVDEOHG • (QJLQHHULQJ
• &DUHIRUHOGHUO\LQ1RUZD\EDVHGRQWKH%HUJHQPRGHO 7KH)OnP5DLOZD\'RFXPHQWDWLRQFHQWUHKDVH[SDQGHGZLWKDQHZ
• 6RFLDOZHOIDUHV\VWHPVLQ1RUZD\±JHQHUDOLQIRUPDWLRQ ZLQJRIVTPWREHDEOHWRRIIHU7HFKQLFDO9LVLWJURXSVPRUH
• 7KH'HDFRQHVV+RVSLWDO+DUDOGVSODVV%HUJHQ VSDFH7KHQHZ'RFXPHQWDWLRQ&HQWUHZLOOLQWRWDOEHRIRYHU

w w w.vis itBe rge n. com B E R G E N P R O D U C T M A N UA L 2 0 0 8 / 2009 67

 VTPDQGFRQVLVWVRIORFRPRWLYHVDXGLWRULXPDQGDODUJH
H[KLELWLRQRIWKH)OnP5DLOZD\¶VKLVWRU\,QDGGLWLRQWKH
'RFXPHQWDWLRQ&HQWUHZLOOKDYHDQRZQ7UDLQ6KRSZKHUHWKH
YLVLWRUFDQEX\VSHFLDO)OnP5DLOZD\VRXYHQLUVDQGORFDOKDQGFUDIW
$OVRVHPLQDUVDERXWWKH1RUZHJLDQ5DLOPDLQWHQDQFHRIGLIIHUHQW
7KHVFKRRODOVRKDYHDJUHHQKRXVHSURGXFWLRQZKLFKLVSDUWO\
RUJDQLF3URGXFWLRQRIRUJDQLFWRPDWRHVFXFXPEHUVDQGSRWWHG
KHUEVLVFHUWLILHGDQGRUJDQLFSURGXFWLRQDQGSRWWHGIORZHUVDUH
H[SHULPHQWHGZLWK


W\SHVRIWUDLQZDJRQV )RUPRUHLQIRUPDWLRQDERXWWKH7KHFQLFDO9LVLWVPHQXSOHDVH


VHHZZZVWXG\QRUZD\FRP
25*$1,&)$50,1*6867$,1$%/( 
$*5,&8/785( 
7HFKQLFDO9LVLWVDW7KH1RUZHJLDQ1DWLRQDO6FKRROIRU 
(FRORJLFDO)DUPLQJDQG*DUGHQLQJ 2855$7(6
6RJQ-RUGRJ+DJHEUXNVVNXOH 
7KHVFKRROLVRIILFLDOO\UHFRJQLVHGDVWKH1DWLRQDO6FKRROIRU ,VVXLQJ/HWWHURI5HIHUHQFH 12. 
(FRORJLFDO$JULFXOWXUH7KH1RUZHJLDQ1DWLRQDO6FKRROIRU  12. 
(FRORJLFDO)DUPLQJDQG*DUGHQLQJKDVIRUPDQ\\HDUVSOD\HGDQ ,VVXLQJDQ,QYLWDWLRQ/HWWHUDQG
LPSRUWDQWUROHLQWKHGHYHORSPHQWRIRUJDQLFIDUPLQJPHWKRGVLQ RUJDQLVLQJD7HFKQLFDOYLVLW 
1RUZD\3XEOLFLQWHUHVWKDVGHYHORSHGDQHHGIRUIDUPWRXUVDQG &RQGXFWLQJ D EXVLQHVV PHHWLQJ RU D OHFWXUH 12. 
FRQFHQWUDWHGFRXUVHVLQSDUWLFXODUVXEMHFWVUHODWLQJWRRUJDQLF SULFHVVWDUWDW
IDUPLQJDQGJDUGHQLQJ7KLVFUHDWHGDQHHGIRU7KH1RUZHJLDQ 9LVLWWRDQLQVWLWXWLRQ 12. 
1DWLRQDO6FKRROIRU(FRORJLFDO)DUPLQJDQG*DUGHQLQJWRGHYHORSD &KDQJHVDIWHU/HWWHURI5HIHUHQFHLVLVVXHG 12. 
5HVRXUFH&HQWUHWRPDQDJHWKLVDFWLYLW\ 
7KH1RUZHJLDQ1DWLRQDO6FKRROIRU(FRORJLFDO)DUPLQJDQG 
*DUGHQLQJLVORFDWHGDWWKHROGYLFDUDJHIDUPLQ$XUODQG&RXQW\RI 5DWHVDUHPLQLPXPDQGGHSHQGRQWKHUHTXHVWLQTXHVWLRQ
6RJQ,W
VDKLVWRULFDOIDUPDQGKDVVHYHUDOEXULDOPRXQGVGDWLQJ  
EDFNWRFD%&
7RGD\WKHIDUPPDQDJHVFDKDIDUPODQGDQGSDVWXUHVLQDGGLWLRQ
WRKLJKPRXQWDLQSDVWXUHVIRUVKHHSDQGVXPPHUIDUPVIRUPLONLQJ
JRDWVDQGFRZV

68 BE RGEN PROD UC T MANUAL 2 0 0 8 / 2 0 0 9 www. vi si t B e rge n.com

 75$163257
%(5*(1($6<72*(772
,WLVHDV\WUDYHOOLQJWR%HUJHQIURPWKHUHVWRI1RUZD\RUIURPWKH&RQWLQHQWZKHWKHU\RXFKRRVHDLUURDGUDLORUVHDFRQQHFWLRQVDUHH[FHOOHQW
7KHUHDUHIUHTXHQWGLUHFWIOLJKWVDOVRIURPPDMRULQWHUQDWLRQDOKXEVDQGDLUSRUWVVXFKDV$PVWHUGDP&RSHQKDJHQ/RQGRQ+HOVLQNL'XEURYQLN
3DULV1LFH3UDJXH$OLFDQWH$EHUGHHQDQG1HZFDVWOH7KHUHDUHDOVRGLUHFWIHUULHVIURPWKH8.DQG'HQPDUNDOO\HDUDURXQGVHUYLFHWKH)DURH
,VODQGV,FHODQGDQG6FRWODQG0RGHUQH[SUHVVERDWVJRDORQJWKHFRDVWDQGLQWRWKHIMRUGVDQGWKHUHDUHH[SUHVVEXVURXWHVLQQHDUO\HYHU\
GLUHFWLRQ%HUJHQLVDOVRWKHWXUQDURXQGSRUWIRUWKHZRUOGIDPRXV+XUWLJUXWHQ1RUZHJLDQ&RDVWDO9R\DJH

$,575$163257
$9,125%(5*(1$,53257)/(6/$1' /2*$1$,5/7'
32%R[)OHVODQG%HUJHQ *ODVJRZ$LUSRUW
7HO 6W$QGUHZV'ULYH3DLOH\3$7*6FRWODQG
LQIRVHQWHUHWEHUJHQ#DYLQRUQRZZZDYLQRUQRIOHVODQG 7HO)D[
&RQWDFW0U&KULVWHO‘HQ ZZZORJDQDLUFRXN
'HVFULSWLRQ 2SHUDWLQJDV%ULWLVK$LUZD\VERRNWKURXJKZZZEDFRP
%HUJHQ$LUSRUW)OHVODQGLVWKHµ*DWHZD\WRWKH)MRUGV¶7KHDLUSRUW )OLJKW
KDVDFDWFKPHQWDUHDRIDURXQG$VWKHQGODUJHVWDLUSRUW /HUZLFK/:.±%HUJHQ%*2
LQ1RUZD\DURXQGPLOOLRQSDVVHQJHUVWUDYHOWKURXJKWKHDLUSRUWD 
\HDU0RUHWKDQGLUHFWIOLJKWVPDNHWKHFLW\HDV\WRUHDFKIURP /8)7+$16$
PRVWFLWLHVLQ(XURSH$YLQRU$6LVDOLPLWHGFRPSDQ\IXOO\RZQHG :LOKHOP/HXVFKQHUVW)UDQNIXUW
E\WKH1RUZHJLDQVWDWH2QHRIWKHFRPSDQ\¶VPDLQWDVNVLVWR *HUPDQ\
PDNHFDSDFLW\DQGH[SHUWLVHDYDLDEOHIRUWKHDLUOLQHV$VWKHRZQHU 7OI
RIDLUSRUWVLQ1RUZD\VDIHW\DQGVHFXULW\KDYHDKLJKSULRULW\ ZZZOXIWKDQVDFRP
7KHFRPSDQ\DOVRUXQVDOOFRPPHUFLDOEXVLQHVVDWWKHDLUSRUW )OLJKWV

)UDQNIXUW)5$±%HUJHQ%*2
$,5/,1(&203$1,(6 +DPEXUJ+$0%HUJHQ%*2
 
$,5%$/7,& 125:(*,$1$,56+877/(
5LJD,QWHUQDWLRQDO$LUSRUW 32%R[1)RUQHEX
0DUXSHVSDJ5LJD/9/DWYLD 7HO)D[
ZZZDLUEDOWLFFRP KMHOS#QRUZHJLDQQRZZZQRUZHJLDQQR
$JHQWV )OLJKWV
6$61RUJH7HO $OLFDQWH$/&±%HUJHQ%*2
:LGHU¡H¶V$LUOLQH7HO %HUOLQ6FK|QHIHOG6;)±%HUJHQ%*2
)LJKW 'XEURYQLN'%9±%HUJHQ%*2
5LJD5,;±%HUJHQ%*2 *UDQ&DQDULD/3$±%HUJHQ%*2
 /RQGRQ6WDQVWHG671±%HUJHQ%*2
&,0%(5$,5 0DODJD$*3±%HUJHQ%*2
/XIWKDYQVYHM'6¡QGHUERUJ'HQPDUN 0XUFLD0-9±%HUJHQ%*2
7HO 1LFH1&(±%HUJHQ%*2
ZZZFLPEHUGN 2VOR26/±%HUJHQ%*2
)OLJKW 3DULV2UO\25<±%HUJHQ%*2
%LOOXQG%//±%HUJHQ%*2 3UDJXH35*±%HUJHQ%*2
 5\JJH±%HUJHQ%*2
'$1,6+$,575$163257 6DO]EXUJ6=*±%HUJHQ%*2
/XIWKDYQVYHM$'9DPGUXS'HQPDUN 6SOLW638±%HUJHQ%*2
7HO)D[ 6WDYDQJHU69*±%HUJHQ%*2
7URQGKHLP75'±%HUJHQ%*2
LQIR#GDWGNZZZGDWGN
:DUV]DZD:$:±%HUJHQ%*2
)OLJKW 
)ORU¡)52±%HUJHQ%*2 6$6125*($6

/LODQGVYHLHQ%ORPVWHUGDOHQ1RUJH
,&(/$1'$,5
7HO)D[
6W2ODYVJDWH12VOR ZZZVDVQR
7HO )OLJKWV
ZZZLFHODQGDLUQRQRUZD\#LFHODQGDLULV $EHUGHHQ$%=±%HUJHQ%*2
)OLJKW $OLFDQWH$/&±%HUJHQ%*2
5H\NMDUYLN.()%HUJHQ%*2 %RG¡%22%HUJHQ%*2
 &RSHQKDJHQ&3+±%HUJHQ%*2
./052<$/'87&+$,5/,1(6²$,5)5$1&( +DXJHVXQG+$8±%HUJHQ%*2
.ULVWLDQVDQG.56±%HUJHQ%*2
+HQULN,EVHQVJW12VOR
.ULVWLDQVXQG.68±%HUJHQ%*2
7HO±)D[
/RQGRQ*DWZLFN/*:±%HUJHQ%*2
ZZZQRUZD\NOPFRPZZZDLUIUDQFHQR
)OLJKW 0ROGH02/±%HUJHQ%*2
$PVWHUGDP$06±%HUJHQ%*2 2VOR26/±%HUJHQ%*2
6WDYDQJHU69*±%HUJHQ%*2

6WRFNKROP672%HUJHQ%*2

w w w.vis itBe rge n. com B E R G E N P R O D U C T M A N UA L 2 0 0 8 / 2009 69

 7RUS75)±%HUJHQ%*2 SDUWLHVIURPRQHKRWHOWRDQRWKHUDQGSURYLGHVLJKWVHHLQJHQURXWH
7URPV¡726±%HUJHQ%*2 0LQLPXPPLQIOLJKWIURP12.SHUSHUVRQRUDVNIRUDQ
7URQGKHLP75'±%HUJHQ%*2 RIIHU
cOHVXQG$(6±%HUJHQ%*2 
 

67(5/,1*$,5/,1(6$6 $,53257%86
.¡EHQKDYQV/XIWKDYQV6\G 
''UDJ¡U'HQPDUN 7,'(5(,6(5$6
7HO 32%R[1%HUJHQ
ZZZVWHUOLQJFRP 7HO)D[
)OLJKW UHLVHU#WLGHQRZZZIO\EXVVHQQR
&RSHQKDJHQ&3+±%HUJHQ%*2 &RQWDFW0U3HU9ROG
 'HVFULSWLRQ
:,'(5‘(·6)/<9(6(/6.$3$6 )UHTXHQWEXVVHUYLFHWRIURPWKHDLUSRUWOHDYLQJIURP5DGLVVRQ
6$65R\DO+RWHODW%U\JJHQ'HSDUWXUHIURPHYHU\PLQXWHVRQ
32%R[)OHVODQG1%HUJHQ
0RQ)ULDQG6XQ(YHU\WKPLQXWHRQ6DW)RUGHSDUWXUHWLPHV
7HO)D[ SOHDVHFDOOLQTXLUHDWWKHDLUSRUWRUDWWKH7RXULVW
PDUNHWLQJ#ZLGHURHQRZZZZLGHURHQR ,QIRUPDWLRQ&HQWUH)RUPRUHLQIRUPDWLRQSOHDVHVHH
)OLJKWV ZZZIO\EXVVHQQR
$LUOLQHFDOOLQJDWDLUSRUWVDOORYHU1RUZD\'LUHFWIOLJKWVWR%HUJHQ 
$EHUGHHQ±%HUJHQ 6+877/(%86
%RG¡%HUJHQ
(GLQEXUJK%HUJHQ
)¡UGH±%HUJHQ +857,*587(1$6$
1HZFDVWOH±%HUJHQ 1¡VWHJDWHQ1%HUJHQ
6DQGDQH±%HUJHQ 7HO
6DQGHIMRUG±%HUJHQ 6XVDQ%HUPDQ#+XUWLJUXWHQFRPZZZKXUWLJUXWHQFRP
6RJQGDO±%HUJHQ &RQWDFW0UV6XVDQ%HUPDQ
7URPV¡%HUJHQ 'HVFULSWLRQ
‘UVWD9ROGD±%HUJHQ 7UDQVIHU6KXWWOH%XV6HUYLFHWRDQGIURPWKH+XUWLJUXWHQ

7HUPLQDO%HUJHQDLUSRUWDQG%HUJHQFLW\FHQWUHKRWHOVIRUDOO
+XUWLJUXWHQSDVVHQJHUVGDLO\IURP$SULOWR6HSWHPEHU
$(523/$1(+(/,&237(5+,5( 6HUYLFHIURP%HUJHQDLUSRUWDWDQGIURP
 %HUJHQKRWHOVWRWKHDLUSRUWDWDQGDQGIURPWKH
%(1$,5 KRWHOVWRWKH+XUWLJUXWHQWHUPLQDODW$OVRGDLO\WUDQVIHUIURP
2VOR*DUGHUPRHQ$LUSRUW+DQJDU1*DUGHUPRHQ WKHUDLOZD\VWDWLRQWR+XUWLJUXWHQWHUPLQDODW7LFNHWV
SRVW#EHQDLUFRP±ZZZEHQDLUFRP DYDLODEOHRQWKHEXVHVIRU12.SHUSHUVRQIRUDLUSRUWWUDQVIHUV
'HVFULSWLRQ DQG12.SHUSHUVRQIRUFLW\FHQWUHWUDQVIHUV
6LJKWVHHLQJRYHU%HUJHQ+RUGDODQGJODFLHUVIMRUGVDQGFRDVW
5RXWHVZLWKGLIIHUHQWGXUDWLRQDQGVFHQHU\2XUDLUFUDIWVFDQFDUU\
XSWRSDVVHQJHUV2SHUDWHGZLWKSLORWVLQDQWXUELQHSRZHUHG %2$775$1632576
DLUFUDIW 1$7,21$/)(55,(6
7HO 
3ULFH2QUHTXHVW
125:(*,$1&2$67$/92<$*(+XUWLJUXWHQ
 %RRNLQJ7HORUZZZKXUWLJUXWHQFRP6HHDOVR
%(5*(1+(/,.237(5 \RXUQHDUHVW7UDYHODJHQWRUWKHWUDYHODJHQW.\VWRSSOHYHOVHU
)O\SODVVYHLHQ1%ORPVWHUGDOHQ 5RXWHV
7HO)D[ %HUJHQ.LUNHQHV%HUJHQ
SRVW#EHUJHQKHOLNRSWHUQRZZZEHUJHQKHOLNRSWHUQR 'HVFULSWLRQ
&RQWDFW0U0RUWHQ,YHUVHQ 'HSDUWVHYHU\GD\RQWKH%HUJHQ.LUNHQHVUHWXUQURXWH$WRWDORI
'HVFULSWLRQ VKLSVRSHUDWHWKHURXWHZKLFKKDVSRUWVRIYDULRXVVL]HV
6SHFLDOLVWVLQ+HOLFRSWHU6LJKWVHHLQJDQG$LU7D[L7KHSLORWVDUHDOO <RXFDQERDUGWKHFRDVWDOVKLSVDWDQ\SRUWDQGGLVHPEDUNZKHUH
IURPWKH%HUJHQ UHJLRQDQGNQRZH[DFWO\ZKDWLVZRUWKVHHLQJRI \RXOLNH7KHFRPSOHWHYR\DJHODVWVIRUGD\V
RXU VSHFWDFXODU QDWXUH 7KH YLHZ RI WKH IDPRXV 1RUZHJLDQ IMRUGV 
WKHIDQWDVWLFJODFLHUVDQGWKHVSDUNOLQJZDWHUIDOOVZLOOEHDPHPRU\ (;35(66%2$76
RI\RXUOLIHWLPH6WDQGDUGWRXUVIURP12.(XURSHUSHUVRQ 
RUFRQWDFWIRUFXVWRPL]HGWRXUV
)-25')</.(6%$$7$1(
 6WUDQGNDLWHUPLQDOHQ1%HUJHQ
)211$)/<$6 7HOID[
6DQGYLNVYHLHQ'1%HUJHQ I\ONHVEDDWDQH#IMRUGQRZZZIMRUGQRI\ONHVEDDWDQH
7HO &RQWDFW0V+HLGL+DXJH
FGDPH#IRQQDIO\QRZZZIRQQDIO\QR 5RXWHV
&RQWDFW0U&DUO&'DPH %HUJHQ±)ORU¡6HOMHYY
'HVFULSWLRQ %HUJHQ6RJQHIMRUGYY
6HDSODQHDQG+HOLFRSWHUVLJKWVHHLQJ6LJKWVHHLQJE\VHDSODQHRU 'HVFULSWLRQ
KHOLFRSWHULVDJUDQGH[SHULHQFH,PDJLQHWKHSDQRUDPLFYLHZ\RX ([SUHVVERDW'DLO\GHSDUWXUHDUULYDODW6WUDQGNDLWHUPLQDOHQ
ZLOOHQMR\*OLWWHULQJJODFLHUVPDMHVWLFPRXQWDLQVZRQGHUIXO ([SUHVV%RDW7HUPLQDO
ZDWHUIDOOVDQGIDQWDVWLFIMRUGVDQGYDOOH\V,QFRRSHUDWLRQZLWK 
QDWLRQDODQGLQWHUQDWLRQDOWRXURSHUDWRUV)RQQDIO\WUDQVSRUWVJURXS 


70 BE RGEN PROD UC T MANUAL 2 0 0 8 / 2 0 0 9 www. vi si t B e rge n.com

 7,'(5(,6(5$6 &+$57(5&58,6(
32%R[0¡OOHQGDKOVYHLHQ$1%HUJHQ 19LN6RJQ
7HO)D[ 7HO)D[
ZZZIODJJUXWHQQR SRVW#FKDUWHUFUXLVHQRZZZFKDUWHUFUXLVHQR
5RXWHV &RQWDFW0U&DUO$QGUp5LLEHU
%HUJHQ6WRUG±+DXJHVXQG±6WDYDQJHUYY
'HVFULSWLRQ
'D\WULSVH[FXUVLRQV)ODJJUXWHQ%HUJHQ±6WDYDQJHU
+DUGDQJHU)MRUG$GYHQWXUH%HUJHQ6LJKWVHHLQJ
&RDFKUHQWDOIRUDOOSXUSRVHV
)RUIXUWKHULQIRUPDWLRQDQGWLFNHWVZZZIODJJUXWHQQR
 ILVKLQJVWDWLRQVDQGOLJKWKRXVHV7KH)MRUGVPDNHDSHUIHFWIUDPH
5‘'1()-25'&58,6(
6NDJHQNDLHQ16WDYDQJHU
7HO)D[
PDLO#URGQHQRZZZURGQHQR
&RQWDFW0UV*UHWKH)ODGPDUNRU0U/DUV$5¡GQH
5RXWHV
'HVFULSWLRQ
6RJQHIMRUG&KDUWHU&UXLVHLVORRNLQJIRUZDUGWRZHOFRPH\RX
RQERDUGRQHRIWKHPRVWH[FOXVLYH<DFKWVLQ%HUJHQ7KHFDSWDLQV
KDYHDJUHDWORFDONQRZOHGJHDQGZLOOJXLGH\RXWKURXJKWKHPRVW
H[FLWLQJSODFHVWKHUHLV%HUJHQWKH)MRUGVDQGWKHH[FLWLQJFRDVW
DUHILOOHGZLWKH[FLWLQJLVODQGVVPDOOFRPPXQLWLHVKLVWRULFDOROG
DQGDXQLTXHVHWWLQJIRUDQH[SHULHQFHRIDOLIHWLPH

*2:(676$,/,1*
7RUYKXVYHLHQ1.QDUUHYLN
7HO)D[
FRQWDFW#JRZHVWVDLOLQJQRZZZJRZHVWVDLOLQJQR
5RVHQGDO±%HUJHQ±5RVHQGDOYY &RQWDFW0V%ULWK+HOHQ%MHONDU¡\
'HVFULSWLRQ 'HVFULSWLRQ
'DLO\GHSDUWXUHVDOO\HDUURXQG0RQ)ULWZRGDLO\GHSDUWXUHV6DW ([SORUHWKHXQLTXHDQGEHDXWLIXOZHVWHUQFRDVW([SHULHQFHERWK
6XQRQHGDLO\GHSDUWXUH:HWDNH\RXIURP%HUJHQWR5RVHQGDOLQ RIIVKRUHVDLOLQJDQGVDLOLQJLQWKHVKHOWHUHGZDWHUVRIWKHIMRUGV
OHVVWKDQWZRKRXUV7KHERDWDOVRFDOOVDW)OHVODQGE\WKHDLUSRUW 6HHZHEVLWHIRUVXJJHVWHGLWLQHUDULHV*REDUHERDWRUVNLSSHUHG
DQG2V7KLVVHUYLFHLVRSHUDWHGE\RXUQHZHVWFDWDPDUDQ KLJKVWDQGDUGQHZDQGPRGHUQ\DFKWV
µ5\JHUIRQQ¶7KHERDWZKLFKZDVGHOLYHUHGLQWDNHVXSWR 
SDVVHQJHUV2QERDUGWKHNH\ZRUGLVFRPIRUW 0$5,7,0(72856$6
 7ROOERGDOOPHQQLQJE32%R[1RUGQHV
,17(51$7,21$/)(55,(6 1%HUJHQ
 7HO
')'66($:$<6 )D[
6NROWHJUXQQVNDLHQ1%HUJHQ RIILFH#PDULWLPHWRXUVQRZZZPDULWLPHWRXUVQR
7HO)D[ &RQWDFW0U(ULN/RIQHV
ZZZGIGVQR 'HVFULSWLRQ
&RQWDFWJUXSSHDYGHOLQJHQ#GIGVVHDZD\VQR :HUHQWRXWERDWVIURPWRSHUVRQV,WLVSRVVLEOHWRJHWIRRG
5RXWHV DQGEHYHDUDJHRQERDUG:HVWFRDVWRI1RUZD\
')'66HDZD\VKDYHWKLVURXWH%HUJHQ±+DXJHVXQG±6WDYDQJHU 
±1HZFDVWOH 125:$<)-25'&58,6(
 6RJQHIMRUGYHJHQ1/HLNDQJHU
)-25'/,1($6 7HO)D[
6NROWHJUXQQVNDLHQ1%HUJHQ QIF#IMRUGFUXLVHQRZZZIMRUGFUXLVHQR
7HO)D[ &RQWDFW0UV/LVEHWK+DQVHQ1RUWK1RUZD\0V$QQ/RXLVH
%RRNLQJ7HO )RVV¡\:HVW1RUZD\
ERRNLQJ#)MRUG/LQHFRPZZZ)MRUG/LQHFRP 'HVFULSWLRQ
&RQWDFWJURXS#)MRUG/LQHQR 1RUZD\)MRUG&UXLVHLVRQHRIWKHFRXQWU\¶VIRUHPRVWSURYLGHUVRI
5RXWHV PDULQHDFWLYLWLHV:HZRUNZLWKERDWRZQHUVDQGVXSSOLHUVDOORYHU
)MRUGOLQHLVDFUXLVHWUDQVSRUWDWLRQDQGFDUJRVKLSSLQJFRPSDQ\ WKHFRXQWU\:KHWHU\RXDUHORRNLQJIRUDWULSWRWKH/RIRWHQILVKHU\
ZKLFKUXQVRQWKHVHURXWHV ZUHFNGLYLQJRQWKHFRDVWRI0¡UHDND\DNWULSWRWKH6RJQHIMRUGRU
%HUJHQ+DXJHVXQG±(JHUVXQG+DQVWKROP±%HUJHQ DQGDUWLFFUXLVHWR6YDOGEDUGFRUSRUDWHYLVLWVWRWKH
DQG.ULVWLDQVDQG+DQVWKROP$OO\HDU 2VORIMRUG%HUJHQWKH6RJQHIMRUG1RUZD\)MRUG&UXLVHFDQPDNH
 DOOWKHDUUDQJHPHQWVH[DFWO\WR\RXUUHTXLUHPHQWV2XU
60<5,//,1( FRPSHWHQFHDQGH[SHULHQFHJLYH\RXDOOWKHKHOS\RXQHHGLQ\RXU
SODQQLQJ
%RQWHODER1%HUJHQ 
7HO)D[ 
RIILFH#VP\ULOOLQHQRZZZVP\ULOOLQHQR 27+(56
5RXWHV 
6P\ULOOLQHLVD)DURHVHFRPSDQ\RSHUDWLQJFDUDQGSDVVHQJHUIHUU\ %(5*(1)-25'6,*+76((,1*
µ1RUU¡QD¶EHWZHHQ%HUJHQ'HQPDUNH[FHSWWKHVXPPHU 32%R[±'UHJJHQ1%HUJHQ
6FRWODQGVXPPHURQO\7RUVKDYQDQG,FHODQG 7HO)D[

 DWVDH#RQOLQHQRZZZEHUJHQIMRUGVLJKWVHHLQJQR
%2$7+,5($*(17$1'&225',1$7256 &RQWDFW0U$WOH6 WKUH0UV-R\FH&XUUDQ
 'HVFULSWLRQ
%RDWVZLWKDFDSDFLW\XSWRSDVVHQJHUV
%(5*(1125+25'/$1'587(/$*$6%15 
.DLNDQWHQ1+DXV )-25')</.(6%$$7$1(5(,6(6(59,&(
7HO)D[ 6WUDQGNDLWHUPLQDOHQ1%HUJHQ
EQU#EQUQRZZZIMRUGFKDUWHUQRZZZEQUQR 7HO)D[
&RQWDFW0U7U\JYH7¡QQHVVHQ I\ONHVEDDWDQH#IMRUGQRZZZIMRUGQR
'HVFULSWLRQ 'HVFULSWLRQ
)MRUGFKDUWHULQ1RUZD\:HDUHWKHPDUNHWOHDGHULQFKDUWHUVDQG  %RDWVZLWKDFDSDFLW\XSWRSDVVHQJHUV
ZHKDYHWKHQHZHVWDQGEHVWFKDUWHUERDWVDWWKHORZHVWSULFH 

w w w.vis itBe rge n. com B E R G E N P R O D U C T M A N UA L 2 0 0 8 / 2009 71

 7,'(5(,6(5$6 ERRNDILVKLQJRUVLJKWVHHLQJWRXURQ:HOOHURXWVLGHWKHUHJXODU
32%R[0¡OOHQGDKOVYHLHQ$1%HUJHQ KRXUV0D[SD[
7HO)D[
WXU#WLGHQRZZZWLGHQR &2$&+&203$1,(61(75$7(6
&RQWDFW0U.QXW+DUDOG.YHUQHV
'HVFULSWLRQ $OOSULFHVDUHVXEMHFWWRFKDQJHVZLWKRXWQRWLFH$Q\QHZWD[HV
%RDWVZLWKDFDSDFLW\RIXSWRSDVVHQJHUV EH\RQGFRQWUROPD\OHDGWRFRUUHVSRQGLQJSULFHLQFUHDVHV$OO
 SULFHVDUHH[FOXVLYHGULYHUV¶ERDUGDQGORGJLQJVURDGWD[HVDQG
,1'5(125'+25'/$1''$03%c7/$*$6 IHUU\H[SHQVHVIRUFRDFKDQGSDVVHQJHUV9$7RQWUDQVSRUW 

32%R[1/RQHYnJ
7HO)D[ %(5*(10,1,%8666(59,&(
LQGO#RQOLQHQRZZZPVEUXYLNQR 32%R[)OHVODQG1%HUJHQ
&RQWDFW+nNRQ5RVND 7HO)D[
'HVFULSWLRQ SRVW#EPVQRZZZEPVQR
,1'/LVWKHRZQHUDQGRSHUDWRURIWKHORFDOFUXLVHDQGVLJKWVHHLQJ &RQWDFW0U3HWWHU(ULN:LH
YHVVHO06µ%UXYLN¶ORFDWHGLQ%HUJHQ:HRIIHUGDLO\FUXLVHVDQG 1XPEHURISDVVHQJHUV    
VLJWVHHLQJWULSVIURPWKHKDUERXURI%HUJHQWRWKHVSHFWDFXODUIMRUGV 7UDQVIHUV
DQGLVODQGVFORVHWRWKHFLW\RI%HUJHQ:HFDQRIIHUWULSVRQ :LWKLQ%HUJHQ&LW\
LQGLYLGDOEDVLV)URP-XO\WR$XJXVWZHZLOOVDLOIURP%HUJHQWR KRWHOTXD\UDLOZD\VWDWLRQ    
/\V¡HQWKHKRPHRI2OH%XOORQDGDLO\EDVLV'HSDUWXUH %HUJHQ$LUSRUW%HUJHQ&LW\    
UHWXUQ %HUJHQ$LUSRUW6ROVWUDQG+RWHO %DG   
 6LJKWVHHLQJLQ%HUJHQ
 KRXUV    
1$87,&6$,/,1*$6 3HUDGGLWLRQDOKRXU    
=DFKDULDVEU\JJHQ1%HUJHQ 6WDUWHQGDW%HUJHQ$LUSRUW    
7HO /RQJGLVWDQFHWRXULQJ
LQIR#QDXWLFVDLOLQJQRZZZQDXWLFVDLOLQJQR 5HQWSHUGD\
&RQWDFW0U‘UMDQ:ROOHUWVHQRU0V-DQQLNH+DQHYLN 0LQGD\VDYHUDJHNP    
'HVFULSWLRQ *HQHUDOFRQGLWLRQV
1DXWLF6DLOLQJLVDVDLOLQJERDWFKDUWHUFRPSDQ\ZKRUHQWRXU $GGLWLRQDOFKDUJHSHUKRXU
PRGHUQVDLOLQJERDWVZLWKDQGZLWKRXWVNLSSHU7KHUHDUHQHZ EHWZHHQDQG    
DQGPRGHUQERDWVLQRXUIOHHW:HFDQDUUDQJHWULSVIRU 1RVKRZ
WHDPEXLOGLQJDQGSOHDVXUH:HPDNHRXUDGYHQWXUHDIWHUFOLHQW¶V RIDJUHHGUDWHPLQLPXPFKDUJH   
ZLVKHV1DXWLF6DLOLQJFDQRIIHUSHUVRQDODQGJRRGVHUYLFH1DXWLF :DLWLQJWLPHSHUòKRXU    
6DLOLQJKDVDORWRISDUWQHUVDPRQJWKHFRDVWZLWKVSHFLDO 
UHVWDXUDQWVKRWHOVVXPPHUKRXVHVDQGDORWRIDFWLYLWLHV &(17580%,/87/(,(
 /DUV+LOOHVJDWH1%HUJHQ
6$,/,1*6+,36(/$'21 7HO)D[
FE#FHQWUXPELOXWOHLHQRZZZFHQWUXPELOXWOHLHQR
6PHGKROPHQ.\VWRJ1DWXUOLYVNXOH1)LWMDU
&RQWDFW0U5ROI-RKDQQHVVHQ
7HO
1XPEHURISDVVHQJHUV    
VPHGKROPHQ#KDXJQHWWQRZZZVPHGKROPHQFRP
7UDQVIHUV
'HVFULSWLRQ
6HODGRQLVDWUDGLWRQDO1RUWK6HDILVKLQJVDLOLQJYHVVHO7KHFUHZRI :LWKLQ%HUJHQ&LW\
6HODGRQKDV\HDUVH[SHULHQFHLQFRXUVLQJILUPVSULYDWHJURXSV KRWHOTXD\UDLOZD\VWDWLRQ    
%HUJHQ$LUSRUW%HUJHQ&LW\    
DQGVFKRROFODVVHVLQVHDPDQVKLSVDLOLQJDQGWUDGLWLRQDOFRDVWDOOLIH
%HUJHQ$LUSRUW6ROVWUDQG)MRUGKRWHO   
:HFDQVKRZ\RXWKHEHVWRIWKHFRDVW
 6LJKWVHHLQJLQ%HUJHQ
 KRXUV    
67$765$$'/(+0.8+/ 3HUDGGLWLRQDOKRXU    
6NXU%UDGEHQNHQ1%HUJHQ 6WDUWHQGDW%HUJHQ$LUSRUW    
7HO)D[ /LPRXVLQHVHUYLFHXSRQUHTXHVW
OHKPNXKO#OHKPNXKOQRZZZOHKPNXKOQR /RQJGLVWDQFHWRXULQJ
&RQWDFW0V+HLGL)DJHUOLG 5HQWSHUGD\
'HVFULSWLRQ 0LQGD\VDYHUDJHNP    
´6WDWVUDDG/HKPNXKO´LV1RUZD\¶VODUJHVWDQGROGHVWVTXDUHULJJHG *HQHUDOFRQGLWLRQV
VDLOLQJVKLS6KHFDQEHFKDUWHUHGIRUGD\WULSVZKHUHEXIIHWVDUH $GGLWLRQDOFKDUJHSHUKRXUEHWZHHQDQG
VHUYHGIRUSHUVRQVIRUGLQQHUEHORZGHFNPD[7KH 1RVKRZ
SHUIHFWVHWWLQJIRUDFRQIHUHQFHRUDVRFLDOJDWKHULQJ RIDJUHHGUDWHPLQLPXPFKDUJH   

:DLWLQJWLPHSHUòKRXU    
760<:(//(5 
1RUGUH6WHLQHVW¡1+RUGYLN 7,'(5(,6(5$6
7HO)D[ 32%R[1%HUJHQ
WVP\#ZHOOHUQRZZZZHOOHUQR 7HO)D[
&RQWDFW0U,QJH+DWOHEUHNNH WXUEXVV#WLGHQRZZZWLGHQR
'HVFULSWLRQ &RQWDFW0U.QXW+DUDOG.YHUQHV
7KHERDW760<:HOOHULVIHHWORQJFRQWDLQLQJORXQJHV 1XPEHURISDVVHQJHUV    
WRLOHWVZLWKVKRZHUEDWK2ULJLQDO(QJOLVKIXUQLWXUH 7UDQVIHUV
6FKHGXOHGILVKLQJWULSV7XHVGD\VDQG7KXUVGD\V-XO\ :LWKLQ%HUJHQ&LW\KRWHOTXD\UDLOZD\VWDWLRQ   
$XJXVWGHSDUWLQJIURP%U\JJHQDW,QFOXGLQJDOOQHFHVVDU\ %HUJHQ&LW\±%HUJHQ$LUSRUW    
HTXLSPHQW'XUDWLRQDSSUR[KRXUV12.LQFOXGHGILVKLQJ %HUJHQ$LUSRUW6ROVWUDQG+RWHO %DG    
JHDU'HSDUWXUHWLPHVDUHVXEMHFWWRFKDQJH$OO\HDU\RXPD\ 6LJKWVHHLQJLQ%HUJHQ
KRXUV    

72 BE RGEN PROD UC T MANUAL 2 0 0 8 / 2 0 0 9 www. vi si t B e rge n.com

 3HUDGGLWLRQDOKRXU     7$;,,1%(5*(1
6WDUWHQGDW%HUJHQ$LUSRUW    
6LJKWVHHLQJIURP&UXLVHVKLSV %(5*(17$;,
5DWHLQFOXGLQJòKRXUZDLWLQJDWWKHTXD\   .RNVWDGYHLHQ1.RNVWDG
KRXUV     7HO)D[
SHUDGGLWLRQDOKDOIKRXU     SRVW#EHUJHQWD[LQRZZZEHUJHQWD[LQR
/RQJGLVWDQFHWRXUV &RQWDFW0U7RP6WHLQVWDG
5HQWSHUGD\PLQGD\VDYHUDJHNP    'HVFULSWLRQ
*HQHUDOFRQGLWLRQV %HUJHQ7D[LLVWKHFLW\¶VROGHVWDQGODUJHVWWD[LFRPSDQ\,Q
$GGLWLRQDOFKDUJHSHUKRXU DGGLWRQWRSURYLGLQJVDIHDQGUHOLDEOHWD[LVHUYLFHZHRIIHUSULYDWH
%HWZHHQDQG     VLJKWVHHLQJWRXUV0DNH\RXURZQURXWHRUFKRRVHIURPDOLVWRI
1RVKRZRIDJUHHGUDWHPLQLPXPFKDUJH    VXJJHVWHGWULSV:HKDYHDYDULHW\RIYHLFOHVWKDWFDQ
   DFFRPPRGDWHJURXSVRIXSWRSHUVRQV3OHDVHHQTXLUHIRU
:DLWLQJWLPHSHUòKRXU     UDWHV$FFHVVIRUSK\VLFDOO\GLVDEOHGSHRSOH
([SHFWHGLQFUHDVHIRU5DWHVLQFOXGHG9$7 
 7$;,
785,67%866%(5*(1$6 -DQDIODWHQ1±*2'9,.
9nJVDOOPHQQLQJHQ1%HUJHQ 7HO)D[
7HO)D[ ERRNLQJ#WD[LQRZZZWD[LQR
WUDILNN#WXULVWEXVVQRZZZWXULVWEXVVQR &RQWDFW&DWKULQH6+¡\YHQ
&RQWDFW0UV(OOHQ96ROWYHGW 'HVFULSWLRQ
1XPEHURISDVVHQJHUV     &RYHUVDOOWUDQVSRUWDWLRQQHHGV*UHDWSULGHLQOHYHORITXDOLW\DQG
7UDQVIHUV VHUYLFHDQGPRVWRIWKHYHKLFOHVFDQDFFRPPRGDWHSHUVRQV
:LWKLQ%HUJHQ&LW\     6LJKWVHHLQJUDWHVUDQJHIURPSUKRXUSD[DQGSU
KRWHOTXD\UDLOZD\VWDWLRQ    KRXUSD[6HHZHEVLWHIRUWHUPVDQGFRQGLWLRQV)RUVSHFLDO
%HUJHQ$LUSRUW%HUJHQ&LW\     QHHGVWZRJHQXLQH/RQGRQWD[LVDQGRWKHUZKHHOFKDLUDFFHVVLEOH
%HUJHQ$LUSRUW6ROVWUDQG+RWHO %DG    YHKLFOHVDYDLODEOH(QJOLVKVSHDNLQJGULYHUVDYDLDEOH
6LJKWVHHLQJLQ%HUJHQ 
KRXUV    
3HUDGGLWLRQDOKRXU    
3$5.,1*,1%(5*(1
6WDUWHQGDW%HUJHQ$LUSRUW     35,9$7(&$56
/LPRXVLQHVHUYLFHXSRQUHTXHVW $WSDUNLQJPHWHUVDQGRXWGRRUSD\DQGGLVSOD\FDUSDUNV
/RQJGLVWDQFHWRXULQJXSRQUHTXHVW 3ULFHV12.SHUKRXU
*HQHUDOFRQGLWLRQV 08/7,6725(<&$53$5.6,17+(&,7<&(175(
$GGLWLRQDOFKDUJHSHUKRXU 0D[KHLJKWPHWUHV
%HWZHHQDQG     %LUNHEHLQHU6HQWHUQHDU6W0DU\¶V&KXUFK
1RVKRZ  12.SHUKRXU0RQ)UL6DW
RIDJUHHGUDWHPLQLPXPFKDUJH     %\*DUDJHQ%XV6WDWLRQ
:DLWLQJWLPHSHUòKRXU     12.SHUPLQXWHVPD[12.SHUKRXUV
  3&RPSDJQLHW0DUNHYHLHQ
&$55(17$/&203$1,(6 12.SHUPLQXWHV12.SHUKRXUPD[12.SHU
 KRXUV
 *ULHJ3DUNE\WKH*ULHJKDOOHQ
$9,6&$55(17$/
12.SHUKRXU12.SHUKRXU
/DUV+LOOHVJW$1%HUJHQ
 +DQVDJnUGHQ.DOIDUHYHLHQ
7HO)D[
12.SHUKRXUSHUKRXU
EHUJHQGW#DYLVQRZZZDYLVQR
 - JHUJDUDVMHQQHDUWKH7UDLQ6WDWLRQ
$LUSRUW2IILFH7HO)D[
12.SHUKRXUSHUKRXU
EHUJHQDS#DYLVQRZZZDYLVQR
 5RVHQNUDQW]3+XV

12.SHUPLQXWHVPD[12.SHUKRXUV
%8'*(7%,/87/(,(  (XURSDUN5DGLVVRQ
9HVWUH6WU¡PNDL1%HUJHQ 12.SHUPLQXWHVPD[12.SHUKRXUV
7HO)D[  .ORVWHUJDUDVMHQ&LW\&HQWUH
$LUSRUW2IILFH7HO)D[ 12.SHUKRXU12.SHUKRXUV
ZZZEXGJHWQR 

3$5.,1*$77+($,53257
&(17580%,/87/(,( (XURSDUN6KRUWDQGORQJWHUPSDUNLQJLQGRRUDQGRXWGRRU
/DUV+LOOHVJW1%HUJHQ 3ULFHV6KRUWWHUP12.òKRXU12.KRXUV/RQJ
7HO)D[ WHUP12.òKRXU12.KRXUV
ZZZFHQWUXPELOXWOHLHQR 
 )OHVODQG3DUNHULQJ3ULFHV12.KRXUVPLQLYDQVHUYLFH
+(57=%,/87/(,(  LQFOXGHGWHO*XDUGHG%XVVHYHU\PLQWRIURP
1\JnUGVJW1%HUJHQ WKHDLUSRUW
7HO)D[ 
$LUSRUW2IILFH7HO)D[ /LODQGVYHLHQ3DUNLQJ12.KRXUV)ROORZVLJQ

ZZZKHUW]QR
3DUNLQJIRU+XUWLJUXWHQSDVVHQJHUV7KHEHVWDOWHUQDWLYHZRXOG

EHWRSDUNDWWKH%\*DUDJHQFDUSDUN7KH\KDYHUHGXFHGSULFHV
6$1'(%,/87/(,( IRUORQJWHUPSDUNLQJDQGWKH\DUHRSHQJXDUGHGKRXUVDGD\
/LDP\UHQH11\ERUJ 
7HO)D[ 3DUN 5LGHEXV3EXV)UHHVHUYLFHZLWKLQWKHFLW\FHQWUH7KH
LYDQNYDOYDDJ#VDQGHDXWRQR 3EXVUXQVEHWZHHQWKH%\*DUDVMHQPXOWLVWRUH\FDUSDUNGULYLQJ
ZZZVDQGHELOXWOHLHQR WKURXJKWKHFLW\RYHUWKHZKDUIDQGWKHQWR1¡VWHWVWRSSLQJDW

w w w.vis itBe rge n. com B E R G E N P R O D U C T M A N UA L 2 0 0 8 / 2009 73

 PDQ\FLW\FHQWUHEXVVWRSV7KH3EXVLVDIUHHEXVVHUYLFHWKDW 52$'6&/26(''85,1*:,17(5
GHSDUWVHYHU\WHQPLQXWHV2QZHHNGD\VWKHILUVWGHSDUWXUHLVDW 5RDGQR 6WUHWFKRIURDG 0RQWK
DQGWKHODVWRQHDW7KHILUVWGHSDUWXUHRQ6DWXUGD\VLV ( 6NDUVYnJ1RUGNDSS 2FWREHU±$SULO
DWDQGWKHODVWRQHDW7KH3EXVGRHVQRWUXQRQ 5Y *DXODUIMHOOHW 'HFHPEHU±0D\
6XQGD\VDQGSXEOLFKROLGD\V 5Y 9DOGUHVIO\D 1RYHPEHU±$SULO
 5Y 6RJQHIMHOOHW 1RYHPEHU±0D\
&$03(59$167KHFDPSLQJJURXQGVRXWVLGHWKHFLW\FHQWUHIRU 5Y *HLUDQJHUYHJHQ 1RYHPEHU±0D\
FDPSHUYDQVDUHWKHRQO\SHUPLWWHGVLWHVIRURYHUQLJKWSDUNLQJ 5Y 7UROOVWLJHQ 2FWREHU±0D\
)DFLOLWLHV:&VKRZHUVODXQGUHWWHWHOHSKRQHVGLVSRVDOSRLQWIRU 5Y 7\LQ±(LGVEXJDUGHQ 2FWREHU±-XQH
FKHPLFDOWRLOHWVEXVHVWRWKHFLW\FHQWUH 5Y *DPOH6WU\QHIMHOOVYHJ 2FWREHU±-XQH

5Y %UHLERUJ5¡OGDO 1RYHPEHU±-XQH
&2$&+(6758&.6$1'75$,/(56 5Y -DUIMRUGIMHOOHW 1RYHPEHU±0D\
3OHDVHFDOO7HO6SULQJVXPPHURYHUQLJKWDQG
)Y $XUODQG(UGDO/ UGDO 1RYHPEHU±-XQH
ORQJWHUPSDUNLQJDW1\JnUGVWDQJHQ)DFLOLWLHVFDQWHHQ:&
)Y %URNNH6XOHVNDUG 1RYHPEHU±0D\
HOHFWULFLW\WHOHSKRQHVGLVSRVDOSRLQWIRUFKHPLFDOWRLOHWV3ULFHV 
12.SHUKRXUV ',67$1&(6720$-25&,7,(6,1125:$<

)URP%HUJHQWR .LORPHWUHV
&$5$9$16 .ULVWLDQVDQG 
,WLVUHFRPPHQGHGWRXVHWKHFDPSVLWHVRXWVLGHWKHFLW\FHQWUH)RU .ULVWLDQVXQG 
DOLVWRIFDPSVLWHVVHHFKDSWHU&DPSLQJV
 /DUYLN 
:DVWHGLVSRVDOIDFLOLWLHV 5RDGQR 7HO /LOOHKDPPHU 
%UDWODQG&DPSLQJ  59  0ROGH 
*ULPHQ&DPSLQJ  59  2GGD 
/RQH&DPSLQJ  59  2VOR 
0LGWWXQ0RWHO &DPSLQJ  59  6WDYDQJHU 
%HUJHQ&DPSLQJ3DUN (  7URQGKHLP 
1\JnUGVWDQJHQ (  cOHVXQG 
 
)RUSD\LQJJXHVWVRQO\ ',67$1&(67227+(5&,7,(6,1125:$<
 $OVRZDVWHGLVSRVDOIDFLOLWLHVIRUFRDFKHV )URP%HUJHQWR .LORPHWUHV
$UHQGDO 
'RPEnV 
52$'6$1'75$)),&,1)250$7,21 'UDPPHQ 
7KH5RDG8VHU,QIRUPDWLRQ&HQWUHJDWKHUVLQIRUPDWLRQDERXW )OHNNHIMRUG 
URDGGULYLQJDQGWUDIILFFRQGLWLRQVWKURXJKRXWWKHFRXQWU\ )UHGULNVWDG 
,QIRUPDWLRQFDQDOVREHREWDLQHGDERXWD[OHORDGVGLVWDQFHVURXWHV *M¡YLN 
DQGIHUU\WLPHWDEOHV +DPDU 
)URP1RUZD\7HODEURDG7HO +DXJHVXQG 
5RDGOLVWDQGLQIRUPDWLRQPDWHULDODYDLODEOHDWWKH0RWRU9HKLFOH +DXNHOLJUHQG 
DQG'ULYLQJ/LFHQFH,QVSHFWRUDWHRI3XEOLF5RDGV .RQJVEHUJ 
7RWDOZHLJKW,QFOWKHWUDLOHUWKHWRWDOZHLJKWRIWKHYHKLFOHPXVWEH .RQJVYLQJHU 
ZLWKLQOLPLWVRIWKHWRWDOZHLJKWVWDEOH 

6SULQJWKDZ)URPVSULQJRIUHGXFHGD[OHORDGOLPLWVZLOOEH ,03257$1752$'6:+(5(&2192<'5,9,1*,17+(
LPSRVHGRQO\RFFDVLRQDOO\RQQDWLRQDODQGFRXQW\URDGVLQ1RUZD\ :,17(50,*+7%(1(&(66$5<
GXULQJWKHVSULQJWKDZSHULRG5RDGVHFWLRQVLQTXHVWLRQZLOOWKHQ 5RDG 6WUHWFKRIURDG &RXQW\
EHVLJQSRVWHG)RULQIRUPDWLRQSOHDVHFDOO7KH5RDG8VHU ( 'RYUHIMHOO 2SSODQG
,QIRUPDWLRQ ( .RUJIMHOOHW 1RUGODQG
:LGWKRIYHKLFOH3HUPLVVLEOHYHKLFOHZLGWKLVPRQQDWLRQDO ( 6DOWIMHOOHW 1RUGODQG
KLJKZD\V:KHQPHDVXULQJWKHZLGWKRIYHKLFOHVDWROHUDQFHRI ( )LOHIMHOO 2SSODQG6RJQRJ)MRUGDQH
FPZLOOEHDOORZHG
*DPHDFFLGHQWV0RVWJDPHDFFLGHQWVKDSSHQDORQJWKHURDGVLQ ( +DXNHOLIMHOO 7HOHPDUN+RUGDODQG
WKHGXVN%HH[WUDFDUHIXOLQDUHDVZKHUHWKH3XEOLF5RDGV 5Y +DUGDQJHUYLGGD %XVNHUXG+RUGDODQG
$GPLQLVWUDWLRQKDVSXWXSVLJQV1RWRQO\HONGHHUDQGUHLQGHHUDUH 5Y +RYGHQ 7HOHPDUN$XVW$JGHU
H[SRVHGEXWDOVRGRPHVWLFDQLPDOV<RXDUHWRUHSRUWDFFLGHQWV +DXNHOLJUHQG
LQYROYLQJDQ\NLQGRIDQLPDOHYHQLI\RXKDYHQRWFDXVHGWKH 5Y 9LNDIMHOOHW +RUGDODQG6RJQRJ)MRUGDQH
DFFLGHQW&DOOWKH5RDG8VHU,QIRUPDWLRQ6HUYLFHVHHDERYHWR
UHSRUWDFFLGHQWV7KH\ZLOOLQIRUPWKHJDPHDXWKRULWLHVRUWKHSROLFH 5Y 6WU\QHIMHOOHW 2SSODQG6RJQRJ)MRUGDQH
VRWKDWWKH\FDQGHDOZLWKWKHSUREOHP 5Y 9HQDE\JGVIMHOOHW 2SSODQG+HGPDUN

5Y +RO$XUODQG %XVNHUXG6RJQRJ)MRUGDQH
5Y +HPVHGDOVIMHOOHW %XVNHUXG6RJQRJ)MRUGDQH

74 BE RGEN PROD UC T MANUAL 2 0 0 8 / 2 0 0 9 www. vi si t B e rge n.com

 75$9(/$*(176 728523(5$7256
$OOW\SHVRIPHHWLQJVLQFHQWLYHVDQGFRQIHUHQFHDUUDQJHPHQWV
75$9(/$*(176,1%(5*(1 7KHPHGRUVSHFLDOLQWHUHVWWRXUJURXSV
 6KRUHH[FXUVLRQVDQGRWKHUODQGSURJUDPVIRUFUXLVHOLQHV
.<67233/(9(/6(5$6 7DLORUPDGHLQGHSHQGHQWWRXUV
6WUDQGNDLHQ1%HUJHQ 
7HO)D[ 2XUFKLHIEXVLQHVVREMHFWLYHLVWRKDYHDKDQGVRQDSSURDFKLQ
EHUJHQ#N\VWRSSOHYHOVHUQRZZZN\VWRSSOHYHOVHUQR RUGHUWRVHFXUHWKHKLJKHVWOHYHORISURIHVVLRQDOLVPDQGVXSSO\
 SUHGLFWDEOHRXWSXWRIWKHEHVWLQFRPLQJVHUYLFHVPRQH\FDQEX\
581:$<81,785$6 

0DUNHYHLHQ$32%R[6HQWUXP1%HUJHQ 75<125:$<$6
7HO)D[ 32%R[1'UDPPHQ
LQIR#UXQZD\QRZZZUXQZD\QR 7HO)D[
WU\QRUZD\#WU\QRUZD\QR
ZZZWU\QRUZD\FRPZZZWU\QRUZD\QR
,1&20,1*728523(5$7256 &RQWDFW0U<QJYH6M¡EHUJ
 'HVFULSWLRQ
)-25'75$9(/125:$< 75<125:$<LVWKHLQFRPLQJWRXURSHUDWRUZKRKDVWKH
2VWUH1HVWWXQYHL11HVWWXQ FRPSUHKHQVLYHNQRZOHGJHRIWKHUHJLRQVDQGWKHDWWUDFWLRQVLQ
7HO)D[ 1RUZD\75<125:$<KDVDZLGHUDQJHRISURJUDPVDQGKDYH
SRVW#IMRUGWUDYHOQRZZZIMRUGWUDYHOQR VSHFLDOL]HGLQDVVLVWLQJZKHWKHULWLV),7
VVSHFLDOLQWHUHVWWRXUVIRU
&RQWDFW0V5LWDGH/DQJH JURXSVLQFHQWLYHWRXUVPHHWLQJ FRQIHUHQFHRUSUHDQGSRVW
'HVFULSWLRQ WRXUV75<125:$<VSHFLDOL]HVLQFXVWRPL]HGLWLQHUDULHV
),7¶VRQO\$OO1RUZD\,QGLYLGXDOXQHVFRUWHGURXQGWULSV)MRUG
FUXLVHVDQGKROLGD\SDFNDJHV1RUZHJLDQ&RDVWDO6WHDPHUFUXLVH 6+,36$*(176$1'6+25(
SDFNDJHV
 (;&856,216
-$1',6 $QHWZRUNRIFRPSDQLHVDQGRUJDQLVDWLRQVLQWKH&LW\RI%HUJHQ
/LWOHnVYHLHQ11\ERUJ%HUJHQ DQGWKHVXUURXQGLQJIMRUGDUHDKDYHSURGXFHGDQ$SDJH
7HO FDWDORJXHWKH´3RUWRI%HUJHQ+DQGERRN´ZLWKWRSLFVOLNH0DULWLPH
)D[ DQGWHFKQLFDOVHUYLFHV3URYLVLRQVVXSSOLHVDQGFRQVXPDEOHV
LQIR#MDQGLVQRZZZMDQGLVQR 7UDQVSRUWDQGRSHUDWLRQV7RXULVPVKRUHH[FXUVLRQVDQGRWKHU
&RQWDFW0V-DQD0RUR]RYD VHUYLFHVDQGVXSSRUWLQJRUJDQLVDWLRQV
'HVFULSWLRQ 

-$1',6LVDQLQFRPLQJWRXURSHUDWRUEDVHGLQ%HUJHQ7KHPDLQ
DFWLYLWLHVDUH)LVKLQJWULSVPDLQO\VHDILVKLQJJXLGHGWRXUV&LW\
VLJKWVHHLQJZKROHGD\WULSV$FFRPPRGDWLRQKRWHOVDSDUWPHQWV
FDELQV7UDQVSRUWRUJDQL]LQJRIWRXUVLQ%HUJHQDQGWKHZKROH
1RUZD\-$1',6SURYLGHVWRXULVWVHUYLFHVERWKIRUJURXSVDQG
LQGLYLGXDOWRXULVWV&XUUHQWO\ZHIRFXVRQ5XVVLDQVSHDNLQJ
WRXULVWV:HVSHDNDOVR(QJOLVK&]HFKDQG1RUZHJLDQ
 7KHQHWZRUN&UXLVH'HVWLQDWLRQ%HUJHQ)MRUG1RUZD\ZRUNVWR
7,0(28775$9(/
32%R[1RUGQHV1%HUJHQ
7HO
)D[
KDOIGDQKDXNHODQG#WLPHRXWWUDYHOQR
ZZZWLPHRXWWUDYHOQR
&RQWDFW0U+DOIGDQ+DXNHODQG
'HVFULSWLRQ
7LPHRXW7UDYHO$6LVDSURIHVVLRQDOLQFRPLQJDJHQWDQG'0&IRU
1RUZD\DQGWKH6FDQGLQDYLDQ&RXQWULHV6SHFLDOLVHGRQTXDOLW\
EXVLQHVVDQGOHLVXUHJURXSWUDYHO7LPHRXW7UDYHOSURYLGHV
FUHDWLYHWDLORUPDGHWUDYHOVROXWLRQV0HHWLQJVDQGLQFHQWLYHV
6SHFLDO,QWHUHVW*URXSV6KRUH([FXUVLRQVIRU&UXLVHSDVVHQJHUV
%(5*(13257$87+25,7<
9LVLWLQJDGGUHVV1¡VWHJDWHQ1%HUJHQ
3RVWDGGUHVV32%R[1%HUJHQ
7HO)D[
EHUJHQKDYQ#EHUJHQNRPPXQHQRZZZEHUJHQKDYQQR
&RQWDFW0DUNHWLQJ([HFXWLYH0V+HOHQ+RYODQG
'HVFULSWLRQ
DWWUDFWFUXLVHSDVVHQJHUVWRWKHDUHD7KH&LW\RI%HUJHQLVRQHRI
WKHPRVWSRSXODUFUXLVHGHVWLQDWLRQVLQ(XURSHERDVWLQJPRUHWKDQ
DQQXDOFUXLVHVKLSVZLWKPRUHWKDQSDVVHQJHUV
%HUJHQ±WKH*DWHZD\WRWKHZRUOGIDPRXV1RUZHJLDQ)MRUGV

(8523($1&58,6(6(59,&(
32%R[1RUGQHV1%HUJHQ
7HO)D[
RSHU#HXURSHDQFUXLVHQRZZZHXURSHDQFUXLVHQR
&RQWDFW0U$UWKXU.RUGW
'HVFULSWLRQ
6KLSVDJHQWDQGVKRUHH[FXUVLRQV


 '(67,1$7,210$1$*(0(17125:$<
75$9(/3/$11(562)6&$1',1$9,$ /LOOH0DUNHYHL1%HUJHQ
&RQUDG0RKUVYHL1%HUJHQ 7HO
7HO)D[ )D[
VDOHV#WUDYHOSODQQHUVQRZZZWUDYHOSODQQHUVQR PDLO#GPQRUZD\QRZZZGPQRUZD\QR
&RQWDFW0U+DUDOG5LLVQDHV &RQWDFW0V6¡OYL‘UMDQVHQ
'HVFULSWLRQ 'HVFULSWLRQ
'0& 3&2VSHFLDOLVLQJLQ8S6FDOHLQFRPLQJVHUYLFHV 6KRUHH[FXUVLRQVDQG&UXLVH6KLSDJHQW,QFHQWLYH7UDYHO 
(VWDEOLVKHG7UDYHO3ODQQHUVRI6FDQGLQDYLDKDVOHDGLQJ *URXSV3UH 3RVW&UXLVH6HUYLFHV7XUQDURXQG6HUYLFHV
H[SHULHQFHRIRSHUDWLQJ 

w w w.vis itBe rge n. com B E R G E N P R O D U C T M A N UA L 2 0 0 8 / 2009 75

 7,0(28775$9(/ FUHDWLYHWDLORUPDGHWUDYHOVROXWLRQV0HHWLQJVDQGLQFHQWLYHV
32%R[1RUGQHV1%HUJHQ 6SHFLDO,QWHUHVW*URXSV6KRUH([FXUVLRQVIRU&UXLVHSDVVHQJHUV
7HO 
)D[ 75$9(/3/$11(562)6&$1',1$9,$
KDOIGDQKDXNHODQG#WLPHRXWWUDYHOQR &RQUDG0RKUVYHL1%HUJHQ
ZZZWLPHRXWWUDYHOQR 7HO)D[
&RQWDFW0U+DOIGDQ+DXNHODQG VDOHV#WUDYHOSODQQHUVQRZZZWUDYHOSODQQHUVQR
'HVFULSWLRQ &RQWDFW0U+DUDOG5LLVQDHV
7LPHRXW7UDYHO$6LVDSURIHVVLRQDOLQFRPLQJDJHQWDQG'0&IRU 'HVFULSWLRQ
1RUZD\DQGWKH6FDQGLQDYLDQ&RXQWULHV6SHFLDOLVHGRQTXDOLW\ )XOOVHUYLFH&RUSRUDWH,QFRPLQJDJHQF\DQG0,&(RUJDQL]HU
EXVLQHVVDQGOHLVXUHJURXSWUDYHO7LPHRXW7UDYHOSURYLGHV

([SHUWVRQWRXUSURGXFWLRQLQWKHIMRUGUHJLRQV


76 BE RGEN PROD UC T MANUAL 2 0 0 8 / 2 0 0 9 www. vi si t B e rge n.com

 NOTES:

w w w.vis itBe rge n. com B E R G E N P R O D U C T M A N UA L 2 0 0 8 / 2009 77

 NOTES:

78 BE RGEN PROD UC T MANUAL 2 0 0 8 / 2 0 0 9 www. vi si t B e rge n.com

 NOTES:

w w w.vis itBe rge n. com B E R G E N P R O D U C T M A N UA L 2 0 0 8 / 2009 79

 NOTES:

80 BE RGEN PROD UC T MANUAL 2 0 0 8 / 2 0 0 9 www. vi si t B e rge n.com

 an
hi Inst. inst. H
ev
eien i as Alrek
s ve W N
C D E Ole Irgen
Fløyfjellet IE F

Br
ien en

n
Fløyen lve VE geil

eid
S ken

ie
v.
ei e
n n WC el AL ak ad

ab
a ls

st
FLØYFJ Ka m v e Fj

i
ng e ed eb

lik
ELLSTU Kamveie n ED
l v V bb

sv
År

ien
NNELEN re

kv
5 320m 300

.
rist rd le Ka AL Nu
K

eve
ine Gam
- No

Mu l e
Mulen Fløenbakken

Beit
den
585

Ti
n
Christinegård tø le n i n

pp
ne
B r e is ve
Ballbane s lie

iba
Skansemyren en
ne lfa
Mølle e

Flø
Idrettsplass
ll

Pers vinge n Ir g Ka
nd
enb F l øy s myre Fløen al
Øvre
Mø

akk
Gutenbe en kanse sv
3
rgs H e st e b e r g v e i e n o rdre S Ole rlien t

et u e v e i e
ei
Mulelvsm
.. ve
i n N Kalfa e n

n
Pr en
ahl Øvre r g e
yrsv.

Mulebk.
rde
s vei Sandv
je
iks Sophus P nsem EN b ti

gå
ih Bre k
S a EI s
ls gat
e v. rs e

dre
istø Fj

ien
n
RV ie

n
lsv el Fløyveien Endregårds A Møl

E
Tart

n
Sandvikskirken
eie
n
lve
n LF Se Møllendal kape

o
L.Bjelkes ar gate
gt ien else

en
Fj

N
Skansemyren KA
n

Gjeble . Egedesgn
Peders t. ell
v e ien k jønn

ark
Fors
ie

rannst. ønsgt.

sp
Skans sbk. Attføringsinst. Tonningsneset

San
en

n
gate Ab salon gård
ve

rd
e lie

d
Krohn
n Skansebakk ien dre tet

ie
Beye engsgaten

gå
Lei
ls

ve Martin Vahls gt.

llve

vi k
s rs ga
te j e En Helikopter-

st
TEN gt.

Breistølsveien

N.Hertzbergs gt.
ge
F a

n
Edvardsens gt. v.

n
Krohnengen Claus Fasti ngs landingsplass
Fjellien Handelsgymn. nd

Fløygt.
Lu
Skansen sgt.

øe
skole Prof. Dahls gate Assistent- le

en
rom

Ole Eides
Ladegårds gaten øl

assen
Fl
sk jo ld s gate P . Småskansen e n e i n g t. kirkegården

La
Torde n ev i s M

Rot
Brattl ke

La
rgen

gt.
Skansegt.
sv

veitdeg.

terr egårds-
Lad
Lun
Blek

Nils Klimsgt.
R e ip sl a ate

de
Store

Jer
ha

t.
ger gt SøreBlekebk. Byporten
C a p p e v e b a k St. Jø Å

Arbeidergt.
geg
ands g veien

R.No

gå
Wergel

nb

gt.
ug s g S
Hans k Bleke g t. Bispengsg aten Ski i

E.Pon
i e ll

.bk

D.Kroh
Ø.Fjellsm.

rd
r r Telth.sm. je .

.
n . t ve

ane
sv

Mol

ens

Nye Sa n
Rothaugen H au 5

rdraa
top
Øv N . B lekevn. . F P es g s Lungegårdsvann s

AN

sg
bk Langevn.

bk.
B.Meyerellsm.

t
He lesm. j 58 H.

d
g es .
gt

.
Stø

olfs
god

løes
en

Heggebk.
ns gt.
gt. 5
aa on
j e

v
k e St. smauet kjeller m. rybbesm
in s K . WC N.F 10 Domkirken Asylpl. Terminus Z.K t i i n Nygårds- s s

H.Meyersgt.
a

EV

m.
pid.g
ks gt.
i kskole Katedr. L

Lind
Hun

J.R
ak

t.

Bag
Lille Øvreg
Stølegaten Steinkje Ste st. Han
vei

t. 11 23 ay st

EI
gt. m. Chr.Krybbe Fløibanen
s v eien u
k t .v. Lambertsv. B llerg For
skole skolen ars gt. tangen

eb.s
t.

E
us

Ny
n ailw

lerg
ns .Kl.s S.Kl.sm.

N.

t
N. S kkeesvm
arks

m
. rgt. ng Osc12 Lepra- Kunst- la

e
.
Ba n

Ø.Korsk.s
N

Sku
e e ei ne ca rs gateVictoria Ko
en

k i rgt. Støle høysk. H R WC ten

Ø.Korsk.allm.
Os

Klin
e m. se Neb lai
K

k e Ni ko n Ko ng n

Wesen
v
dm

museet e

m.

Vetrli
iga

tev
Tverrg
N.

Sk
Hambu
ei

elg Birk P sm. ate s Sommerh. t.

Do
Bø kkers t. kai Lungegårdskaien

Wibergs
d
Ka

ls gt.

ges
L.
lfsg
Lan
lie

viks Sa H

Det HanH.

.tv.
Korskirken Tank Marken 4

ute
Bø tev.g r e g H. t. røm I dv

mk

v
jeru
P Bra
i

Nygt.

pl.

m.
t. B
a
ne

ByGarasjen

ir
ndviksveien skole .

b.sm.
Parking for

gårds
9 nnstas
Ole

str .St WC

rg.sm.
n 23

iks
Sku kute ggr. Ø v Thoosnenkrantzrantz g Ø jon
Gr.sm.

ke
o e

Bib
Mariakirken H.K liti

ad
Pin

incke
st

k
ve

gt.
n

Finne seatiske
oll bus and truck

Sko

Nikola
S bor

li
en
R senk st H.
o S P v

P.
s . ir . o t.

sallm
ok 4 R F m. P

tor
e

gt.
e Kr tr Ho
Ø g Bergen ter

.
Ø.

G Buss

M
rr ges lle tr. nn
on

stus
Marin 6 23 t. ens

Mow

Lepp
Sve Koengen Bryg kos Grø Storsenter

otz
P

stre

ge t
k
eie

Skuteviken

tr.
n ergt. elg

S
d V.S Kr

ikirkea
3 Bryggens
Bryggen nkg ten
s

de
feld

sgt.
eh

N.Korskirke
t
Ba
s

Bergenhus 3 F J Ø S A N G E RV E eli

TO
ga

All
l

llm.
Sverresborg l m. Museum SAS a i

s
l i S

tsg
IEN Pinn
ie

s- n
r a Ves tr e tr

t.
N e llm.

R
Festningsmuseum sa Royal H. E h a g s a K ømka L

allm
585 g 28 g ie
da

.
g G a å Rådhus n

ote T R Ø
V

Sa
c ryg 8
t . s
n

e G Z 13

Agne

GE
Y D b g t. na

nd
ens gate

T
2A .Dr I

n e
E16
le

Bergenhus Ø BR The Fish nd Lars LegevaktMaritim ns g

Po
TE Jo Ibs

Cla Ha bru
Høyskolen

s
Thon H. Bergen tra Høgskole r ns e

t
Hille
øl

Dr Coll kont
23 s

m.
D Market Lille GA

rio vn gt.
i Bergen sbjø

5
E39 Brygge

GT
Høgskolen i

eg ec ore
M

I m ås O St. Jakobs g A

gs tion t
all H.
. a

.
. te

Ly d
H S Lungegårdsvann

55
Håkonshallen sgt kirke Bergen, AI

Ga
nd 7
la Ny
Adventkirken Krohnsmind
Bontelabo 23 Slott

ller
v aten Da niel Ha n sen s g t.

er S
B N Stra uset g é eN idrettsplass

iet

To
C
rr y

ES

Fe
Bergen Fish Senter 2
B kaien Fe C IE løverh h us a ten s all 22
at en
yg
å g t.
P e A r Florida s

age
d g sg

rga
K e e Danmarks- Åst

l
s

LL
gg

stp
Grieghallen

l
HR
Rå Nygård rds

I
sykehus

ns
J Dre hu n Mo

la
v J ør g e plass Videreg

HI
N DK WC aten M ey21 bro
r

me
Rosenkrantztårnet g t.

ss
H an s T
us P GriegPark en sko

ST
Vågen Sta

Su
23 RA dahl Geofysisk

Ky

nn
ken n S h s.Brunsg

n
1 e n T a ll e n d t e s m i e t 24 Jo J Ø S A N G E

nd
F

Fortu
S R R

t
IE
ybox inst. MAIN ATTRACTIONS HOTELS

gate
585 db

Jo na s Re

ing
Norges ga VEIEN

rre
W r an
Bra t H.

S
Clarion H. t.

s
g
Ra 20 LA demsal
S n le l. a Augustin Hotel (C5)

en
o l O k s T EN Citke
1 Norwegian Museum of Fisheries (B5)

nen

rr y
fiskerimuseum . p S ek n en

an ks g
ien Admiral Tårnpl. a ig gt. Nygårdsbroen m sg at Travel Hotel (E5)

V
Th risto

Ha

Fe
J a h n e b a k ke
t.

Jon
ingska ien B Neulls ieg æv le GA els 2 King Haakon's Hall – 13th century So lh eiBergen

GA
So lh ei m sg
at

Chr. Michelsen
rieg ndorfs- Best Western Hotell Hordaheimen (C5)

ns
ska ien Bull B SAS I . 19
t swinck

in s gt .
J Festn J.G ate H. Valke Tinghuset ve Ole
Gr G.S d sko DS
r F os Realfagbygget Royal Ceremonial Hall (C5) Citybox (E5)

TE
H
erg

g
H.Norge ns g

Ho

Vei
b t Scene Ole l. t .

t
l u N ygå ÅR s g

v
d s gWesterenn . p r er

s .
J o e . z Rosenkrantz Tower – 16th century (C5)
Høyteknologi- Clarion Collection Hotel Havnekontoret (C4)
rgt.

23 H Melt

lm
.

ø
H u k O v lls . t G i k

erm

ten
P r N B T a r

Ko ’s p V s
n est aheim ten 14 P
S B d a B . senteret
2A Bergenhus Fortress Museum (C4) Clarion Hotel Admiral (C5)

bo
Mu sg Ric rgen gt F red en ergate

an
Bu gen r NY

ng l. ask m.
C.

Henm
M n

Ola ere
Hor dga Solheimsviken

s .
nk ning Be gat arv

Ø.M
es

g
St.Pauls

lv-
G

stin an Lo eate St. Comfort Hotel Holberg (C5) e

. tver

eb F o re 3 St. Mary's Church – 12th century (C4) n t

rs un
En
T Allé

neby
Skolten kirke/skole e Hanseatiske Hotell (D4)

Fos
ugu Str Allégaten
lh

els

ura
5

ga
r yg n 18 elven 4 Schøtstuene – old Hanseatic assembly kai rooms (C4) Det ga

Ve
Ny H.A ie r k

ate
k g v e e Nygårdsparken d First Hotel Marin (D4)

Co
te
e k c a s
So

gt.
e e

sg
s

ien
n n n
holmen

str
irk ar k Va t. H. Park E L

t.
r

Pr.
i Meeting Point Bryggen/Bryggens st Museum – ARENUM

H. Klos llm.
i e e M g n 28 e ø

e
. - . Å Grand Hotel Terminus (E4) b

ka
A e w r es le t

Ho
ka gt ar ls Messesenter

Ke
dka ergs

ge Ma
J H. Lill lm
DNS n
ss rald Hårfag Steens H. archaeological museum (C4) Hotel Charme AT(D5)Vik

ns
ote ne

rt Piils
ien te sg

ys
ter . rsm.

Eng
lbo ge veie

ete
Da Sigur

n gn

lbe
n . Fo e Ha n
ga Holberg n Hotel ParkG(E5)

e
P-H 6 Hanseatic Museum (D4)

un
Ka gt. tun

m.
Tol En

ns ds

us
rge l H

r
C.
at.

n
Marine

K
ate

Tor
23 los ØDynne pl. rs e n 13 n

C. F
t. ei e ds

V.M
l

rgs
ret K . rg gBergen e r k v r

ip
J N e a 3 Starting point for Bergens-Expressen (D4) Neptun Hotell, Rica Partnere n(D5)

Oc
s

gt.
Bje

e n Be rave P å h t

gg
u ate

teg
t

p
Nykirken art T g a

rim
s G . s Kino n M VILVITE Radisson SAS Hotel Norge (D5) g

t.
n

Ny
t ø

k.s
Ba
y
NS

o g

ol
rre

ras llers
g e en

allm
te N

.
an o

kir
Student-
m

Kl

m.
t. BergenVitensenter 5 Funicular up Mount Fløyen (D4)

rfo
hrs n Radisson SAS Royal Hotel

ann
at

jen m.

Sk
olls

ersm
gt. 25 Naturhist.

ts

ke
teg

Te
um Kin el ga

.
går

g a (C4) M ø r

Sm Nept terga Kjeurallm.

. Fløyen – mountain viewpoint. Restaurant, café (D3)

Kn
ga
15 Bo gt. ie Rica Hotel Bergen (D5)

Klo
es
or

Ro

a
gt. kot nsv g ag

k
museum senteret e i e n
OH

sm
l. S e

te
o n

.
a e n v Ny Krohnborg d

k
rkestverhaugen J Ne rgen c Hot s e a Scandic Bergen City (D5)

Ny
8 Market for fish, flowers, fruit, vegetablesv S

øse
e r

sgt
te
dsg

ga
nk te
R

.
Tollboden . Sundts at La ill

r
e M lo h. gt. s
t.

C
Th

P B

te
a

Mu
. Be ndi on el Fi
n bk

ers
Mu sg ga Hotel (E5) skole

sm
k

n
Ytr K ge hag les V ei and souvenirs (D4) d

kirk
an
Wo

Sc åk Hot Møhlenpris

ga
Johannes-

m.
ate an

e
ke
e edie erg e t s K Steens Hotel, Rica Partner (D4)

t
ate n Str s str. H ndic isk J.Friet. O l a f R y e s v.
g 9 Korskirken. 17th century church (D4) år n
St.Han Idrettsplass

V.H
tan t ns

be
ndg om Sentral- L Strand

Sv
ts g a ge a e kirken o g ven e g Søre
Gr an ba kk en

o
c
lffs

r a

en
d

Tollb
nb harm teinsgt P-Hotels (D5) i e
t . a s C e

t
n badet S . g B 26 h s E

allm
u S s t

Syd
h 10 Bergen School Museum (D4)

err

.
lb
kks

o
ersm s

vei
i
en

g e . R o H Øis ins n m A Thon Hotel Bergen

e Brygge (C4)

ge
C.S u t e V v

Tran
a
g Wel
t

g t
Sto

m.
Furu bk.

gt.

H g .

tte-
a

Sksoalen
We

Ha

esg
H

nes

erg
en
11 The Cathedral. 12th and 13th (D4) Thon Hotel

tor
an Øis hg gBristol Bergen (D5)n

t.
m.
Zet

Kulturhist.Ole D century

nge
ste
rm

ges
pl.
ss

es
ga

li

Sydne U.biblioteket IC
es . .

b
skleiven

ste
museum lie

N
12 Leprosy Museum. St. Jørgen's Church (D4)
k o Rosenkrantz (C4)

dallm
dn or Thon SHotel Ble

k
Nø

.
tz

Str Nedre

salm
gn m

Stra m.
.
t. . sgt M
Tull

.
sg

els
er

Sy

Nø

er
Thone Hotel Sandviken m s (A3)
i Brygge
t.

epl. en 27 ess 13 Other sightseeing buses (D4)

.bk
t sen f r

d
n i e ng Ro gges t e gt. essm a o g ate gateMøhlenpris
ins

a
m

n Fredriksbergsg i e nGalgebk. t ø

ØS
e e e a e n A r l h e (D4) eien

efj
f Str BIT g r P S Victoria Sommerhotell o

bo
at v v r H s a s skole Starting point for "Bergen in a Nutshell" (D4) S v

T
t. 7 k
e n N øs Syd . n

Vi n
g e v s
gt.

e
gt.

ag
s . g sg e m I r e
øh

es
gt.

d v e HF-bygget Sjøfarts- tak

Dr
n e sgt Hau dn rages

jes
an mDl
B

Verft TV2 museet 14 Buekorps Museum (D5)

rdn
Sy D
Bø møhl
es E ygg

EG
Str r COMMUNICATIONSø v s
Stu

Tid
gt.
r d parre Ga rage sul church (C5)

ten
15 Nykirken – early 18th century

No
Bra
Fredriksberg ern n A Passenger ferries for L
bs

f.s 2

em

ga
e

en
Nordnes teb 23 e n 8

tla

AT
N o s.gt. S
r g s t.r . D D o k k e v i e n ken K on hor- ie 7 Bergen 5 Aquarium i
(B6)

No
UK (DFDS), DK (Fjord Line) and Løvsta

es
k T
gt.

ar ka

nd
Ob skole Nø sv ok L

kai

and
sb

Ab
eo 17 ke n

s
pris

rdn
evik lsm 17 USF Verftet Culture House (C6) Scotland, Shetland, Iceland and

rdn
EN
sm
nes G

.
bk et

els
ste
P Jekt . ie

gt.
hlen

No
USF-Verftet Jussbygget ektevik Dokken
J B reda ø d Møhlenpris 18 The Theatre (D5) l Faroe Islands (Smyril Line) (B5)

len
M

gt.

esb
Høgskolen i
55

55

.Nø
gt. og

k.
5

B Vintage Boat tours

ina
Havforsknings-

5
T E 19 West Norway Museum of Decorative

N
7 Bergen, AHS chs n su

d
Torborg Nedreaasgate S k Art (D5)

rm
inst. F Bro ale C Strandkaiterminalen –

e
G A 20St.Markus

t
rd Bergen Art Museum: Stenersen (E5)i e n

øy
n n

e
Akvariet r min å e S ie n kirke l passenger boats (D5)

k øy
. t t e e i v e 21 Bergen i e
Contemporary Art Centre

rut
J s g v m s(E5)
Pu

en an
e . y s s H N othe e i D Marina (D4)

As sk
O K rd L v e Meyer Collection (E5)

es ml

rtig
ntr m 22 BergengArt Museum: The lRasmus h E

å
dd

RO o Passenger boat for Askøy (D6)

to l A
sgå

ev O
y ce a o

Hu
it e k
e

C n m K t 23 Bergen Art Museum: The Lysverk Building (E4)

S

S 6

vn og
a a F Coastal Steamer (Hurtigruten) (D6)
j

ie

at t ti
Jekteviken D

rg
To a

a
k D L g r e

o
s

h en
24
d Grieghallen – cultural and congress centre (E5) G Central Bus Station (E4)

Be
lene ies
ord

AE

r B rb
Frie Bobil Senter H R ust N o r25 Museum of Natural History. (E5) H Railway Station (E4)
v
sb

ge sje
J C en Botanical Garden (E5) I Airport bus
Nordnes n MI Ola Li

en ssa
J Mooring for cruiseships

s
kaie
roe

sjøbad en 26 Museum of Cultural History (E6)

n

jærs dli

as Pa
J e s k a n 27 Maritime Museum (E6)

P
D okk S t r Gyldenpris 23 Bergen Taxi – Tel. 07000
Jekteviken n 13 VILVITE, Bergen Science Centre (F5)
ie 0 Culture Centre (B3) WC Public toilets
29 Sandviken Coastal
en

10
J sl Road toll
ei

en 30 Old Bergen Museum (A3)

at v im 125
Free Bus (P-Bus):
g E r is e Tourist Information.50
1
s T n p l h Accommodation service (D4) to Nøstet and Bryggen
r d A e So
sg å 175 to Bygarasjen
G

m G yld
0 Strandafjellet
S

Da v e
r is - 2 0
r P L E A S E S E E T H E B E R G E N G U I D E F O R F U R T H E R D E TA I L S
W

Ø p 225 300m
n

Puddefjorden r r v e ie n d en
ie

l
N

0 500m Tve 0
øl

275
O

Frydenbø
Gy ien 25
K
nb

ve
e

C Ka L E F
yd

D re R
A

WHY BERGEN
• Fresh air, clean water, plenty of space, and no mass tourism
• Mild summer climate: The Gulf stream warms up the coast
• Interesting and well-organised shore excursions
• 130 authorized guides covering more than 20 languages
• Long summer days and short summer nights
• Enjoy the scenery 16 hours a day
• Situated in a quiet corner of the world
• Unique nature and beautiful scenery
• Security on shore and at sea
• Exotic
• World Heritage City
• The Gateway to the Fjords of Norway
BERGEN – EASY TO GET TO
Bergen is easy to get to, from the rest of Norway and from
abroad. Thanks to direct flights from Copenhagen, Stockholm,
Hamburg, Helsinki, Amsterdam, Frankfurt, Reykjavik and
London, you only need to change planes once to reach
Bergen from far-away destinations. Low-fare airlines also
operate direct flights to Bergen from international airports
(Paris, Prague, London and others). You can also take direct sea
routes from Denmark and Newcastle-upon-Tyne in England, as
well as from the Faeroe Islands, Iceland and Scotland. Domestic
air connections are very good. Modern express bus routes in
nearly every direction, and Bergen is the turn-around port for
the world-famous Hurtigruten – Norwegian Coastal Voyage to
”The Land of the Midnight Sun”. The spectacular train journey
between Oslo and Bergen should not be missed!
THE WORLD FAMOUS NORWEGIAN FJORDS
The word ”fjord” is used many places in the world, but where do
you find the fjords which really impress and delight visitors?
In Norway we have the Oslo fjord, the Trondheimsfjord, the
Byfjord in Stavanger, and the Byfjord in Bergen. However, it
is in the districts of Western Norway you find the fjords that
attract so many tourists. And people live there!
SPECIAL SERVICE FOR THE TRAVEL TRADE
Visit our ”Travel Trade” site – a section where tour operators
and travel agents can find useful information on Bergen and
how the Bergen Tourist Board can assist in the best possible
way; downloading pictures from our free photo service, free
promotional texts, offering free assistance in organising study
tours, ordering the new Bergen Promotion DVD, downloading
the Product Manual, product news, how to become a Bergen
Card sales agent etc.
www.visitBergen.com/traveltrade
www.visitBergen.com/traveltrade
Smuget7 – 02.2008
DOWNLOAD AND LINK BERGEN BROCHURES
The Official Bergen Brochures are available for downloading.
You can easily link your own web site to the pdf-versions of the
Official Bergen Brochures.
BERGEN PHOTOSERVICE – MORE FREE PICTURES
Bergen Tourist Board has on behalf of Bergen Municipality and
other organisations developed an electronic picture database
for Bergen. This database features a wide selection of motifs
from Bergen and surroundings. The photos can be downloaded
in high-resolution format for use in print and in low resolution
for electronic use. All photos are available to you just a few
minutes after you order them. The photos can be used free of
charge for non-commercial purposes in articles on Bergen and
the surrounding area. You can also choose from our payable
photo service. Prices from NOK 780 per photo. The press, travel
and tourism enterprises get a 20% discount on all payable
images for use in marketing Bergen.
www.visitBergen.com/photoservice
INCLUDE THE BERGEN CARD IN YOUR PACKAGES!
With your Bergen Card, you can enjoy
free bus travel within the city limits, free
admittance to most museums and attractions
and discounts on a variety of cultural and
sightseeing attractions and parking.
Become an agent for the Bergen Card.
The card is on sale all year. Sales outlets
receive sales material and instructions.
Commission is paid on the number of cards
sold. You may also include the advantage
card in your own packages at a reasonable rate.
www.visitBergen.com/BergenCard
E XPLORE BE RGE N
BERGEN ON DVD
The official Bergen Presentation. A five-minute Bergen Film
along with eight additional shorter editions. Includes two slide
shows as well as a music CD with the composition ”Odyssé”.
The DVD requires a PC with DVD playback software. For film
production companies who require the material in a different
format than included on the DVD, please contact the Bergen
Tourist Board. All material on the DVD can be used freely in
presentations; film, slide and power point promoting Bergen.
PLAN YOUR OWN STUDY TRIP
We can help arrange and provide information.
We give high priority to our role regarding visiting tour
operators, travel agents, the media and the press. We consider it
vital that those who market Bergen have seen it for themselves.
Do not hesitate to contact us if you would like to come to
Bergen, the City of Culture. We can make special arrangements
to meet most requirements.
In 2007 we hosted 504 tour operators/travel agents, involving
a total of 674 delegates. We also set ut programmes for a
total of 805 delegates from 658 media outlets. We have the
experience and are your top local contact!
www.visitBergen.com/traveltrade
MAKE VISITING BERGEN EXTRA SPECIAL!
Whether it is a tourist group or a conference party, an
authorised guide will make a stay in Bergen especially
interesting. Bergen Guides in over 20 languages, can
provide services for both Bergen and Fjord Norway. Ask for a
presentation brochure with standard programmes or tailor made
solutions. The Guide companies can also arrange translations
and interpreters.
www.visitBergen.com/guide