ASSERTIVENESS
Assertiveness-open, honest communication which respects both self and others
BEHAVIORAL CHARACTERISTICS
PASSIVE ASSERTIVE AGGRESSIVE
Keeps feelings inside expresses selfand lets expresses self by hurting others
others do the same and at expense of others
Lats others control controls sel controls others
‘Thinks ofa response thinks through choices and impulsive
after a situation and responds appropriately
never goes back
Doesn't each goal may reach goal reaches goal by hurting others
Low selfestesm feels good about self low self-esteem
Emotionally distant emotionally close and honest emotionally distant
(pulls away from others) (pushes others away)
Passive Aggressive-sneaky, manipulative aggression
-silent treatment
-sarcasm, joking
gossip
-lateness,not following through
-telling someone who eventually tells the person you're mad at
Assertiveness starts with “T’ statements, I feel (happy,sad angry,scared,etc) inthis situation, Tneed
or Pd like
*Change is possible. Assertiveness takes practice! The more you practice, the more natural it wil] feel and the
better you'll fel.
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