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COMMUNICATION

ELEMENTS CHANNELS METHODS OF TYPES OF BARRIERS OF 5Ws & 1H BENEFITS


OF COMM- OF COMM- COMMUNI- COMMUNI- COMMUNI- OF COMM- OF COMM-
UNICATION UNICATION CATION CATION CATION UNICATION UNICATION

The Sender Verbal Formal Downward Common Barriers Who  Creates


 Originator  Direct comm-  Staff meeting  Superior to  Selective  The origina- interest
of the unication, etc. subordinate. attention. tor of and atten-
communi- eg: Talking. Informal Upward  Selective communica- tion.
cation. Written  Send off party  Subordinate perception. tion.  Develops
The Message  Indirect etc. to superior.  Selective What good
 Core Communica- Horizontal retention.  The human
content and tion  At the same message. relations.
treatment. Examples: level. Whom  Improves
 Language Circulars, Two-Way  The receiver work
and manner Notices &  A combina- of the perfor-
of presenta- Posters. tion of UP message. mance.
tion. Interpersonal & DOWN Why  Reduces
The Channel  Gestures, Communi-  Reason for frustra-
 Written  Facial expre- cation. communica- tions.
 Oral ssions. tion.
 Combinatio When
n of both.  Timing.
The Receiver How
 To whom  Method of
the message communica-
is communi- tion.
cated.

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