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Why is ISO 9000 / ISO 9001:2000 Certification So

Important?
First of all it provides a system for managers and organizations to achieve excellence and opens the door for
American manufacturers and/or service organizations seeking a larger role in both international trade and with
other American organizations. Many organizations require their suppliers to be certified or at a minimum to be
working toward certification on ISO 9000 / ISO 9001:2000 to do business.
Consider the facts (source MORI/SGS-ICS) that with ISO certification:
• 83% realized improved management control
• 82% realized improved customer satisfaction
• 62% said it improved the ability to win work
• 61% stated a more motivated workforce
• 60% realized improved productivity
• 60% saw reduced waste
• 52% stated it improved marketing
• 50% had reduced costs
• 49% realized increased market share.