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Jessica Green

Customer Service Provider

Ambitious and self motivated individual seeks a


full time position where my extensive clerical,
objective customer service, and inter-personal skills may
be employed to further company growth and form
long-term business relationships.

employment Total Sleep Diagnostics


Sleep company that provides clinical coordination
history and care.
Verification Specialist/Clinical Coordinator
Irving, TX
October 2009 - May 2010
Collections of delinquent accounts. Maintained
exemplary customer service. Detailed explanation
of benefits and verification of medical coverage
pertaining to sleep disorders, durable medical
equipment, and medical supplies.
Intake of referrals and interpretations from
physicians in a timely and efficient manner.
Maintenance and clinical coordination of
scheduled patients, heavy deadline execution, MS
Outlook and office, filing of patient charts,
sort/send mail. Accounts payable/receivable.

Coventry Healthcare
Worker's Compensation claim review company.
Claims Specialist
Carrollton, TX
October 2007 - April 2009
Processed claims and electronic work queues.
Interpreted and processed adjustments after
reviewing basic pended claims to arbitrate
status. Research of customer information using an
online resource library. Examined information
including authorizations, payments,
denials,coordination of benefits, and
eligibility. Maintained production and claims
quality standards.

education Blue Bonnet High School


Fort Worth, TX
High School Diploma
January 2010 - October 2010
Accredited High School Diploma.

Everest College
Dallas
Medical Insurance Billing & Coding
August 2006 - June 2007
HIPPA, Medical Terminalogy, ICD-9 Codes, CPT
codes, CMS-1500, UB's, benefits verification &
explanation.

co nvict io n Misdemeanor Theft under $50. Its been almost 7


years. I have not been in any trouble in my
adult life.

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