Sl.

No: User Name Location Site Call Rcd By Date

1 Deepthi Chennai MDC Arulraj 02.09.2010
2 anandbabu Chennai MDC Arulraj 02.09.2010
3 Anuratha Chennai CSPD Arulraj 02.09.2010
4 Vishwanathan Chennai MMS Arulraj 02.09.2010
5 Kumar Chennai CSPD Arulraj 02.09.2010
6 Suri Chennai CSPD Arulraj 02.09.2010
7 Deepthi Chennai MDC Arulraj 02.09.2010
8 Roseline Chennai GCC Arulraj 02.09.2010
 Problem Reported Action Taken Call Closed By Date Remarks
Mail problem Resolved Arulraj 02.09.2010
IP configuration Configured the IP Arulraj 02.09.2010
Network problem Resolved Arulraj 02.09.2010
URL not opening Resolved Arulraj 02.09.2010
Audio not Working Resolved Arulraj 02.09.2010
Printer problem Resolved Arulraj 02.09.2010
Excel problem Resolved Arulraj 02.09.2010
Mail problem Resolved Arulraj 02.09.2010
Pending Reason
Sl.No: User Name Location Site Call Rcd By Date Problem Reported
1 AnandBabu Chennai MDC Arulraj 03.09.2010 Mail id Configuration
2 Angelin Chennai MDC Arulraj 03.09.2010 Mail problem
3 Deepa Chennai HR Arulraj 03.09.2010 System hang
4 Pallav Chennai CSPD Arulraj 03.09.2010 Projector Connection
5 Amritha Chennai HR Arulraj 03.09.2010 Internet Problem
6 AnandBabu Chennai MDC Arulraj 03.09.2010 Data Card Installation
7 Roseline Chennai GCC Arulraj 03.09.2010 Printer problem
8 Saravanan Chennai HR Arulraj 03.09.2010 CD-burn
 Action Taken Call Closed By Date Remarks
Pending Reason
Configured the MaiArulraj 03.09.2010
Resolved Arulraj 03.09.2010
Deleted the UnwantArulraj 03.09.2010
Connected the ProjArulraj 03.09.2010
Pending
Done Arulraj 03.09.2010
Resolved Arulraj 03.09.2010
Done Arulraj 03.09.2010
Sl.No: User Name Location Site Call Rcd By Date
1 Lakshmi Chennai CSPD Arulraj 04.09.2010
 Problem Reported Action Taken Call Closed By Date Remarks
Pending Reason
Server Data backup Done Arulraj 04.09.2010
Sl.No: User Name Location Site Call Rcd By Date
1 Suba Chennai Trainee Arulraj 06.09.2010
2 Lakshmi Chennai CSPD Arulraj 06.09.2010
3 Vijayalakshmi Chennai GCC Arulraj 06.09.2010
4 Mohan Chennai MMS Arulraj 06.09.2010
5 Ramesh Chennai MMS Arulraj 06.09.2010
6 Suba Chennai Trainee Arulraj 06.09.2010
7 Venkadalakshmi Chennai MDC Arulraj 06.09.2010
8 Vishvanathan Chennai MMS Arulraj 06.09.2010
9 Amritasamuel Chennai HR Arulraj 06.09.2010
10 yamuna Chennai MMS Arulraj 06.09.2010
 Problem Reported Action Taken Call Closed By Date Remarks
Pending Reason
Antivirues problem Resolved Arulraj 06.09.2010
Projector connection Connected the proj Arulraj 06.09.2010
Mail missing Resolved Arulraj 06.09.2010
URL problem Resolved Arulraj 06.09.2010
Mail problem Resolved Arulraj 06.09.2010
Login problem Resolved Arulraj 06.09.2010
Keyboard problem Resolved Arulraj 06.09.2010
Laptop slow Deleted the unwanteArulraj 06.09.2010
Internet problem Resolved Arulraj 06.09.2010
MSoffice Powerpoint probl Resolved Arulraj 06.09.2010
nding Reason
Sl.No: User Name Location Site Call Rcd By Date
1 mathangi chennai GCC Arulraj 07.09.2010
2 Vinitha chennai GCC Arulraj 07.09.2010
3 anuratha chennai CSPD Arulraj 07.09.2010
4 Deepa chennai HR Arulraj 07.09.2010
5 Rangu chennai HR Arulraj 07.09.2010
6 Suri chennai CSPD Arulraj 07.09.2010
7 Suresh chennai MMS Arulraj 07.09.2010
8 Dinesh chennai CSPD Arulraj 07.09.2010
 Problem ReportedAction TakenCall Closed ByDate Remarks
Pending Reason
CD-Burn Done Arulraj 07.09.2010
Datacard installation Done Arulraj 07.09.2010
PDF.problem Resolved Arulraj 07.09.2010
Projector connection Connected Arulraj 07.09.2010
Keyboard problem Resolved Arulraj 07.09.2010
Mail problem Resolved Arulraj 07.09.2010
URL not working Resolved Arulraj 07.09.2010
Data copied Done Arulraj 07.09.2010
Sl.No: User Name Location Site Call Rcd By Date
1 Anandkumar Chennai MDC Arulraj 08.09.2010
2 Deepthi Chennai MDC Arulraj 08.09.2010
3 Sheryl Chennai Hr Arulraj 08.09.2010
4
 Problem Reported Action Taken Call Closed By Date Remarks
Pending Reason
Mail problem Resolved
Mouse problem Resolved
Login problem Resolved
Sl.No: User Name Location Site Call Rcd By Date
Problem Reported Action Taken Call Closed By Date
Remarks Pending Reason
Sl.No: User Name Location Site Call Rcd By Date
1 Sheryl Chennai HR Arulraj 13.09.2010
2 Suri Chennai CSPD Arulraj 13.09.2010
3 Lakshmi Chennai CSPD Arulraj 13.09.2010
4 Prasanth Chennai CSPD Arulraj 13.09.2010
5 Deepa Chennai HR Arulraj 13.09.2010
6 Saravanan Chennai HR Arulraj 13.09.2010
7 Gopal Chennai MMS Arulraj 13.09.2010
8 Nithya Chennai CSPD Arulraj 13.09.2010
 Problem Reported Action Taken Call Closed By Date Remarks
Video conference ConneConnecting successful
Mail problem Resolved
Projector connection Connected the projector
F-Drive problem Resolved
F-Drive problem Resolved
Cd-Burn Done
Folder deleted problem Resolved
IP configuration Configured the IP
Pending Reason
Sl.No: User Name Location Site Call Rcd By Date
1 Anuratha Chennai CSPD Arulraj 14.09.2010
2 Nithya Chennai CSPD Arulraj 14.09.2010
3 Venkadalakshmi Chennai MDC Arulraj 14.09.2010
4 Anand Chennai MDC Arulraj 14.09.2010
5 Subramaniyam Chennai HR Arulraj 14.09.2010
6 Magesh Chennai CSPD Arulraj 14.09.2010
7 Lakshmi Chennai CSPD Arulraj 14.09.2010
8 Dinesh Chennai CSPD Arulraj 14.09.2010
 Problem Reported Action Taken Call Closed By Date Remarks
F-drive problem Resolved
Mail problem Resolved
Login problem Resolved
Mail problem Resolved
Data copied Done
Projector connection Connected the projector
Server Backup Done
System slow Deleted the unwanted files.
Pending Reason
Sl.No: User Name Location Site Call Rcd By Date
1 Lakshmi Chennai CSPD Arulraj 15.09.2010
2 Bloomberg Chennai CSPD Arulraj 15.09.2010
3 Mohan Chennai MMS Arulraj 15.09.2010
4 Angaline Chennai MDC Arulraj 15.09.2010
5 Vijayalakshmi Chennai GCC Arulraj 15.09.2010
6 Deepthi Chennai MDC Arulraj 15.09.2010
7 Sheryl Chennai HR Arulraj 15.09.2010
 Problem Reported Action Taken Call Closed By Date Remarks
Pending Reason
Word.doc Not opening Resolved Arulraj 15.09.2010
Internet not working Resolved Arulraj 15.09.2010
Antivirus problem Resolved Arulraj 15.09.2010
Sharing problem Give the PermissionsArulraj 15.09.2010
Mail problem Resolved Arulraj 15.09.2010
application installation Done Arulraj 15.09.2010
Projector Connection Connected the ProjeArulraj 15.09.2010
Sl.No: User Name Location Site Call Rcd By Date
1 Lakshmi Chennai CSPD Arulraj 16.09.2010
2 Sheryl Chennai HR Arulraj 16.09.2010
3 Saravanan Chennai HR Arulraj 16.09.2010
4 Angaline Chennai MDC Arulraj 16.09.2010
5 Magesh Chennai CSPD Arulraj 16.09.2010
6 Vinitha Chennai GCC Arulraj 16.09.2010
7 Deepa Chennai HR Arulraj 16.09.2010
8 David Chennai HR Arulraj 16.09.2010
 Problem Reported Action Taken Call Closed By Date Remarks
Pending Reason
Scan problem Resolved Arulraj 16.09.2010
PST creation Done Arulraj 16.09.2010
CD -Burn Done Arulraj 16.09.2010
Login problem Resolved Arulraj 16.09.2010
Network problem Resolved Arulraj 16.09.2010
Datacard problem Reinstalled the DriveArulraj 16.09.2010
Projector connection Connected the projeArulraj 16.09.2010
Mailid Configuration Configured the Mail Arulraj 16.09.2010
Sl.No: User Name Location Site Call Rcd By Date
1 David Chennai HR Arulraj 17.09.2010
2 Vinitha Chennai GCC Arulraj 17.09.2010
3 Roselin Chennai GCC Arulraj 17.09.2010
4 Prasanth Chennai CSPD Arulraj 17.09.2010
5 Anuratha Chennai CSPD Arulraj 17.09.2010
6 David Chennai HR Arulraj 17.09.2010
7 Jayalakshmi Chennai MDC Arulraj 17.09.2010
8 lakshmi Chennai CSPD Arulraj 17.09.2010
 Problem Reported Action Taken Call Closed By Date Remarks
Pending Reason
Login problem Resolved Arulraj 17.09.2010
FTP problem Resolved Arulraj 17.09.2010
Error message in windowsResolved Arulraj 17.09.2010
Internet problem Resolved Arulraj 17.09.2010
Network problem Resolved Arulraj 17.09.2010
Printer problem Resolved Arulraj 17.09.2010
PDF problem Resolved Arulraj 17.09.2010
ServerBackup Done Arulraj 17.09.2010
nding Reason
Sl.No: User Name Location Site Call Rcd By Date
1 Vinitha Chennai GCC Arulraj 20.09.2010
2 Sheryl Chennai HR Arulraj 20.09.2010
3 Viswanathan Chennai MMS Arulraj 20.09.2010
4 Sheryl Chennai HR Arulraj 20.09.2010
5 Anjelin Chennai MDC Arulraj 20.09.2010
6 Roseline Chennai GCC Arulraj 20.09.2010
7 Nithya Chennai CSPD Arulraj 20.09.2010
8 Prasad Chennai CSPD Arulraj 20.09.2010
 Problem Reported Action Taken Call Closed By Date Remarks
Pending Reason
Network Problem Changed the Patch cable Arulraj 20.09.2010
EXCEL problem Resolved Arulraj 20.09.2010
Paper jam Clear the Paper,its workin Arulraj 20.09.2010
V/C Meeting Done Arulraj 20.09.2010
Mail problem Resolved Arulraj 20.09.2010
CD Burn Done Arulraj 20.09.2010
login problem Resolved Arulraj 20.09.2010
F-Drive problem I am restarted the Server Arulraj 20.09.2010
nding Reason
Sl.No: User Name Location Site Call Rcd By
1 Amrita Chennai HR Arulraj
2 Rangu Chennai HR Arulraj
3 Ganesh Chennai GCC Arulraj
4 Anu Chennai CSPD Arulraj
5 Prasad Chennai CSPD Arulraj
6 David Chennai HR Arulraj
7 Vinitha Chennai GCC Arulraj
8 Vijayalakshmi Chennai GCC Arulraj
 Date Problem Reported Action Taken Call Closed By Date
21.09.2010 Video Conference Done Arulraj 21.09.2010
21.09.2010 CD-Burn Done Arulraj 21.09.2010
21.09.2010 Projector Connection Connected the ProjectArulraj 21.09.2010
21.09.2010 Network problem Changed the SwitchpoArulraj 21.09.2010
21.09.2010 Projector Connection Connected the ProjectArulraj 21.09.2010
21.09.2010 Printer Configuration Configured the printerArulraj 21.09.2010
21.09.2010 Mail problem Resolved Arulraj 21.09.2010
21.09.2010 Laptop problem Pending
Remarks Pending Reason
Sl.No: User Name Location Site Call Rcd By Date
1 Roseline Chennai GCC Arulraj 22.09.2010
2 Sheryl Chennai HR Arulraj 22.09.2010
3 Saravanan Chennai HR Arulraj 22.09.2010
4 Lakshmi Chennai CSPD Arulraj 22.09.2010
5 Angeline Chennai MDC Arulraj 22.09.2010
6 David Chennai HR Arulraj 22.09.2010
7 Bajaj Chennai MDC Arulraj 22.09.2010
8 Vijayalakshmi Chennai GCC Arulraj 21.09.2010
9 Anu Chennai CSPD Arulraj 21.09.2010
 Problem Reported Action Taken Call Closed By Date Remarks
Excel problem Resolved Arulraj 22.09.2010
Printer problem Resolved Arulraj 22.09.2010
CD-burn Done Arulraj 22.09.2010
Display problem Resolved Arulraj 22.09.2010
CD-Drive problem Resolved Arulraj 22.09.2010
F-drive problem Give the F-drive acceArulraj 22.09.2010
PST creation Created the new PST Arulraj 22.09.2010
Laptop problem Pending
Network problem Resolved Arulraj 21.09.2010
Pending Reason
Sl.No: User Name Location Site Call Rcd By Date
1 Sheryl Chennai HR Arulraj 23.09.2010
2 Venkatalakshmi Chennai MDC Arulraj 23.09.2010
3 Vinitha Chennai GCC Arulraj 23.09.2010
4 Deepa Chennai HR Arulraj 23.09.2010
5 Jebaraj Chennai MDC Arulraj 23.09.2010
6 Deepthi Chennai MDC Arulraj 23.09.2010
7 Vijayalakshmi Chennai GCC Arulraj 21.09.2010
 Problem Reported Action Taken Call Closed By Date Remarks
Data Copied Done
New PC Configuration Done
Antivirus Problem Resolved
Projector Connection Connected the projector
New PC Configuration Done
Printer problem Resolved
Laptop problem Pending User Not available.
Pending Reason
Sl.No: User Name Location Site Call Rcd By Date
1 Bajaj Chennai MDC Arulraj 24.09.2010
2 Roseline Chennai GCC Arulraj 24.09.2010
3 Anjeline Chennai MDC Arulraj 24.09.2010
4 Deepthi Chennai MDC Arulraj 24.09.2010
5 Magesh Chennai CSPD Arulraj 24.09.2010
6 Nithya Chennai CSPD Arulraj 24.09.2010
7 Dinesh Chennai CSPD Arulraj 24.09.2010
8 Lakshmi Chennai CSPD Arulraj 24.09.2010
9 Vijayalakshmi Chennai GCC Arulraj 21.09.2010
 Problem Reported Action Taken Call Closed By Date Remarks
Booting problem Resolved Arulraj 24.09.2010
Noise coming in CPU box Resolved Arulraj 24.09.2010
New PC Configuration Done Arulraj 24.09.2010
New PC Configuration Done Arulraj 24.09.2010
Data copied Done Arulraj 24.09.2010
Laptop hang problem Endprocess the Unwan
Arulraj 24.09.2010
url problem Resolved Arulraj 24.09.2010
Server backup Done Arulraj 24.09.2010
Laptop problem Pending User Not available.
Pending Reason
Sl.No: User Name Location Site Call Rcd By Date
1 Vijayalakshmi Chennai GCC Arulraj 21.09.2010
2 Jebaraj Chennai MDC Arulraj 27.09.2010
3 Anuratha Chennai CSPD Arulraj 27.09.2010
4 Suresh Chennai MMS Arulraj 27.09.2010
5 Ganesh Chennai GCC Arulraj 27.09.2010
6 Venkadalakshmi Chennai MDC Arulraj 27.09.2010
7 Vinitha Chennai GCC Arulraj 27.09.2010
8 Anuratha Chennai CSPD Arulraj 27.09.2010
9 Prasad Chennai CSPD Arulraj 27.09.2010
 Problem Reported Action Taken Call Closed By Date
Laptop problem Reinstalled OS configured the mail also,its woArulraj 27.09.2010
Nero Installation Installed the Nero software. Arulraj 27.09.2010
Projector Connection Connected the projector Arulraj 27.09.2010
Printer problem Resolved Arulraj 27.09.2010
Mail problem Resolved Arulraj 27.09.2010
Mail configuration Done Arulraj 27.09.2010
Login problem Resolved Arulraj 27.09.2010
Data copied Done Arulraj 27.09.2010
Laptop display problem Call loged to Precision. Pending
Remarks Pending Reason
Sl.No: User Name Location Site Call Rcd By Date Problem Reported
1 Bajaj Chennai MDC Arulraj 28.09.2010Login problem
2 Amritha Chennai HR Arulraj 28.09.2010Internet not Working
3 Jayalakshmi Chennai MDC Arulraj 28.09.2010URL not working
4 Anandbabu Chennai MDC Arulraj 28.09.2010Laptop Configuration
5 Vijayalakshmi Chennai GCC Arulraj 28.09.2010Mail Problem
6 Mohan Chennai MMS Arulraj 28.09.2010File not opening
7 Saravanan Chennai HR Arulraj 28.09.2010CD-burn
8 Deepthi Chennai MDC Arulraj 28.09.2010Printer installation
9 Prasad Chennai CSPD Arulraj 27.09.2010Laptop display problem
 Action Taken Call Closed ByDate Remarks
Pending Reason
Resolved Arulraj 28.09.2010
Network cable was unpluged,reconnect the network cableArulraj 28.09.2010
Resolved Arulraj 28.09.2010
Done Arulraj 28.09.2010
Resolved Arulraj 28.09.2010
Resolved Arulraj 28.09.2010
Done Arulraj 28.09.2010
Installed the printer Arulraj 28.09.2010
Pending
Sl.No: User Name Location Site Call Rcd By Date
1 Pallav Chennai CSPD Arulraj 29.09.2010
2 Rangu Chennai HR Arulraj 29.09.2010
3 Angeline Chennai MDC Arulraj 29.09.2010
4 Jaiswal Chennai MDC Arulraj 29.09.2010
5 anand Chennai MDC Arulraj 29.09.2010
6 Mohan Chennai MMS Arulraj 29.09.2010
7 Suresh Chennai MMS Arulraj 29.09.2010
8 Lakshmi Chennai CSPD Arulraj 29.09.2010
 Problem Reported Action Taken Call Closed By Date Remarks
Pending Reason
Virus problem Resolved Arulraj 29.09.2010
Winzip problem Resolved Arulraj 29.09.2010
Mail problem Resolved Arulraj 29.09.2010
Data Backup Done Arulraj 29.09.2010
Data Card installation Configured the Data Arulraj 29.09.2010
Excel problem Resolved Arulraj 29.09.2010
Printer problem Resolved Arulraj 29.09.2010
Monitor Display problem Changed the PowercaArulraj 29.09.2010
Sl.No: User Name Location Site Call Rcd By Date
1 Bajaj Chennai MDC Arulraj 30.09.2010
2 Vijayalakshmi Chennai GCC Arulraj 30.09.2010
3 Deepthi Chennai MDC Arulraj 30.09.2010
4 Mathangi Chennai GCC Arulraj 30.09.2010
5 Kumar Chennai CSPD Arulraj 30.09.2010
6 Bloomberg Chennai CSPD Arulraj 30.09.2010
7 Angeline Chennai MDC Arulraj 30.09.2010
8 Rangu Chennai HR Arulraj 30.09.2010
 Problem Reported Action Taken Call Closed By Date Remarks
Internet Problem Resolved Arulraj 30.09.2010
Mail problem Resolved Arulraj 30.09.2010
Scanner installation Installed the scanneArulraj 30.09.2010
application installation Done Arulraj 30.09.2010
Powerpoint problem Resolved Arulraj 30.09.2010
Antivirus updation Done Arulraj 30.09.2010
Scanner problem Resolved Arulraj 30.09.2010
Data copied Done Arulraj 30.09.2010
Pending Reason
Sl.No: User NameLocation Site Call Rcd By Date
Problem Reported
Action Taken
Call Closed ByDate
Remarks
Pending Reason
Sl.No: User NameLocation Site Call Rcd By Date
Problem Reported
Action Taken
Call Closed ByDate
Remarks
Pending Reason
Sl.No: User NameLocation Site Call Rcd By Date
Problem Reported
Action Taken
Call Closed ByDate
Remarks
Pending Reason
Sl.No: User NameLocation Site Call Rcd By Date
Problem Reported
Action Taken
Call Closed ByDate
Remarks
Pending Reason