INSTITUTE OF MANAGEMENT SCIENCES

UNIVERSITY OF BALOCHISTAN

SUBMITTED TO: SHEHZAD

SUBJECT: BUSINESS COMMUNICATION

SUBMITTED BY: KHALID KHAN

MBA 1 SEMESTER
ST

SECTION (A)
M-10
ASSIGNMENT NO.: 02
DATE: JUNE 30, 2008
United Bank Limited Regional Headquarter UBL
Hali Road, Quetta

May 21, 2011

Mr. Khalid Khan

56-A
Chiltan Housing Scheme
Air Port Road Quetta

Dear Sir:

Your request for credit card expansion has been refused because you are not the
deserving one. You do not have Rs.2, 00,000(2 Lac) in your account which is the
requirement for the desired scheme.

Thank you.

Sincerely,

Masood Khalil
Branch Manager
United Bank Limited Regional Headquater UBL
Hali Road, Quetta

May 21, 2011

Khalid Khan
56-A
Chiltan Housing Scheme
Air Port Road, Quetta

Dear Sir:

Your interest for credit card expansion tells us something special. You are
enjoying the benefit provided to you by your credit card. It is the interest of
customers like you which make us to provide more services.

Your excellent credit rating puts you in the top 25% of credit card customers. But
the policy requires at least Rs.2, 00,000(2 Lac) in an account. Your application will
remain with us in case our policy changes so that we can recommend you and it
will be easy for you to apply again.

In the meantime, we want you to know that you are our valuable customer. We
have a new policy for precious customer like you which is Golden Card. Detail is
given in our website or you can contact me at any time on my number.

Sincerely yours,

Masood Khalil
Branch Manager