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“Hello po ate Janet!” Giving recognition (T) V: “hello din!.” The patient thoroughly
NV: eye contact noted; nods maintains eye contact with the
PATIENT’S INITIALS: J.R. DATE: May 19, 2011
and smiles nurse and always maintains
STUDENT’S NAME: Roderos, Louis Carlos O. DIAGNOSIS: smile with her face, according
“magandang hapon po. Giving information (T) V: “ok naman. Masaya na to Kozier, it indicates that the
kamusta naman kayo?” Offering self (T) naman at makakalabas ulit…” communication is good and
NV: eye contact is maintained; effectively. The face is the
smiles. ultimate conveyor of non-
verbal messages. (Videbeck)