Kathie Cummings

4101 W. 30th St.

Indianapolis, IN 46222
Cell: (317) 523-9904
Home: (317) 328-5133
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OFFICE
To develop and maintain processes that will increase profitability, increase eff
iciency, and help the organization to maintain good relationships with their cus
tomers.
QUALIFICATION SUMMARY
Over 30 years of experience of communicating with customers and vendors.
Resolving customer problems.. Interact with management and sales representatives
.
Areas of expertise:
_ Team office player but also able to work independently
_ Computer
_ Customer Service
_ Sales
________________________________________________________________________
EXPERIENCE:
Asst. Administrator, United Insurance Company, Indianapolis, IN 1998-Current
Responsibilities: Multi-tasking office duties including using Microsoft Profess
ional Windows XP 2003 programs and various other office machines.
Accomplishments:
I received good reviews from management and received annual attendance bonuses..

Sales Consultant, Sears, Indianapolis, IN 1990-2009

Responsibilities: Assisting customers by answering questions and guiding them t
o the correct solution to their needs, replenishing inventory , assisting settin
g up displays, checking inventory for customers, soliciting customers to set up
an account, taking payments from customers, ringing up sales on register, and ba
lancing out register drawer each day. This was part-time employment working 20
-24 hours a week until the store closed at this location.
Accomplishments: Won various awards for soliciting credit applications, selling
extended service agreements, and getting 100% shopping awards from mystery shop
pers.
EDUCATION
I received High School Diploma from Southport High School, Indianapolis, IN. Gra
duated upper 35% of class and received an Award for Perfect Attendance for all o
f high school. Was a member of Future Business Leaders of America organization
and Seniority Club. I worked as Assistant to Dean of Girls one semester.
PROFESSIONAL DEVELOPMENT
Microsoft Word, Microsoft Excel, Microsoft Outlook, Typing 60 WPM, 10-key calcul
ator.