Mark Danz

3 Harvest Mill Lane Phone: (717) 202-7980 / (717) 838-3660

Palmyra, PA 17110 Email: md9bb4f2@westpost.net

OBJECTIVE
To obtain an internship or entry-level position that will use my combination of
skills and education in software and webpage development and design.
SKILL SET
3 years experience repairing and troubleshooting computers
Microsoft Office XP/Vista/7
- Word
- Access
- Excel
- PowerPoint
Windows Operating Systems XP/Vista/7
- Troubleshooting
- Repair
Linux/Ubuntu 10.04/Fedora 12
- Setup

HTML and Web Design applications

- Adobe Dreamweaver
- HTML
- CSS
Proficient with Microsoft Visual Studio
- Visual C++
- Visual Basic
- Problem Solving
- GUI Design
- Application Development
SQL Server Management Studio 2008
Trained and experienced in telemarketing, customer relations, and clerical offi
ce work
Quick, dedicated learner who enjoys working in a team but can work independentl
y if need be

EMPLOYMENT HISTORY
Ingram Micro Jonestown, PA 4/2008 8/2009
Shipping Department
Worked with picking orders and stocking shelves
During 4th quarter was promoted to Operations Coordinator and was in charge of
the Wal-Mart department
Worked with reconciling the inventory of the warehouse
Learned how to work with a team to get big projects done fast and efficiently
U-haul Lebanon, PA 3/2004 7/2005
Customer Service Representative
Introduced to working with customers and learning to problem solve on the fly t
o best meet the customers needs
Worked with new computer system and helped to train others in the new system
Fairview Golf Course Lebanon, PA 3/2000 11/2003
Cart Attendant
 Worked alone, learned how to manage my time to get certain jobs done around the
course
EDUCATION
ITT Technical Institute Harrisburg, PA 8/2009 Present
Associate in Specialized Technology Degree-Software Applications and Programmin
g
Completed courses in computer architecture, information technology structure, p
roject planning, C++, Visual Basic, Crystal Reports, SQL Server and database des
ign, Java programming, Data Structures, Linux Operating System, and Windows Oper
ating Systems
Received highest honors every quarter/4.0 Grade Point Average
Harrisburg Area Community College Lebanon, PA
Took a variety of classes that included; Psychology, Abstract Psychology, Accou
nting, Criminal Justice, Anatomy and Physiology.
Deans List multiple semesters/3.8 Grade Point Average
~ References Available Upon Request ~