GLADYS ETHRIDGE

Home: 678-705-4740
Cell: 404-368-4314
Email: geb72aa2@westpost.net
PROFILE
Highly-motivated, competent, and organized Customer Service Professional with a
proven track record for teambuilding communications, resourceful, great problem-
solving, with technical expertise
STRENGTHS Heavy Cash-
handling, MS Word 2003, 2007, MS Excel
EXPERIENCE
Deli Clerk
The Fresh Market Inc | Atlanta, GA 5/ 2008 -2/2009
* Cleans and stocks deli cases according to procedure, utilizing proper signage
* Maintains working knowledge of Deli recipes and prepared foods
* Performs other duties as assigned to meet business needs
* Communicates respectfully at all times
* Operates with a sense of teamwork; incorporates into daily job
Housekeeping Clerk - Hotel
Norwegian Cruise Line Limited, A Bermuda Corporation | Honolulu, HI 11/2007 - 2/
2008
* Provided training for new utility workers, Maintains necessary records; prepar
es required reports
* Observes and reports safety violations; actively participates in emergency sit
uations
* Insured cleanliness of major cruise line
* Sweeps, dusts, mops, scrubs, washes, vacuums, waxes, and polishes building flo
ors
* Cleans and sanitizes laboratories, washrooms, and bedrooms, keeps washrooms su
pplied with paper,
towels, and soap
* Collects and disposes of trash and garbage; moves equipment and furniture such
as beds, tables, and chairs.
* Maintains inventory, Orders and distributes custodial supplies
Cashier/Clerk
Seven Eleven- Norfolk, VA 5/2006 - 10/2007
* Maintains a professional appearance and demeanor at all times
* Performs all assigned duties and guides and assists others as necessary
* Maintains a safe and clean working environment.
* Welcomes customers and properly completes work orders
* Complies with all safety procedures

Sales/Retail
Avenue- Greenville, SC 10/2004- 05/2006
* Offer advice to customers on all Avenue products
* Ensure that the highest level of customer service is achieved with every clien
t
* Use selling techniques to increase sales
* Stock, replenish and keep all store areas tidy
* Ensure that merchandise is properly handled, labeled and priced to minimize lo
sses and damage.

EDUCATION
Brown Mackie College | Atlanta GA
11/2009 - 10/2010
Associate Degree, Medical Assistant
Earle C. Clements Job Corps
 10/1999- 5/2001
Entry-Level Certificate, Culinary Arts
Greenwood High | Greenwood, SC
8/1996 -5/1999
High School Diploma, General Studies