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ROBERT L COMSTOCK

2616 AMHERST COURT, BURLINGTON, NC 27215


TELEPHONE 336.524-4896 EMAIL rcf769fa@westpost.net

OBJECTIVE

CONTINUE UTILIZING THE MANAGEMENT, MOTIVATIONAL, COMMUNICATION,


CONSENSUS BUILDING, AND PROJECT MANAGEMENT SKILLS FROM OVER 20 YEARS
OF INCREASINGLY RESPONSIBLE POSITIONS IN THE IT SOFTWARE SERVICE
DELIVERY BUSINESS.
EXPERIENCE

2000 a"MAY 7, 2010 COMPUTER SCIENCES CORPORATION


FALLS CHURCH, VA
_PROJECT MANAGER a" CSC GLOBAL PASS SERVICES _CURRENTLY COMPLETING
A PROJECT TO STAND UP THE INFRASTRUCTURE (HARDWARE AND SOFTWARE) TO
SUPPORT COMPUTER ASSOCIATES' INFORMATION AND ACCESS CONTROL
APPLICATIONS. THESE APPLICATIONS WILL ALLOW CSC TO CONTROL ACCESS AND
PRIVILEGES FOR ALL EMPLOYEES FOR ALL SYSTEMS THAT THEY CAN ACCESS.
ALSO MANAGED SEVERAL INFRASTRUCTURE PROJECT OVER THE PAST 16 MONTHS
SUCH AS UPGRADING APACHE SERVERS TO LATEST VERSION OF APACHE;
PROJECTS TO PUT APPLICATIONS BEHIND GLOBAL PASS; AND A FEW COTS
PACKAGE IMPLEMENTATIONS.
_PROJECT MANAGER ON DELPHI ACCOUNT_ a" COMPLETED FIRST PROJECT ON
TIME WITHOUT ANY DEFECTS AND AM NOW MANAGING A LARGER SAP EFFORT
WHICH SHOULD END BY END OF CY 2008.
_CAPTAIN AND DELIVERY MANAGER FOR GES APPLICATIONS IN DELIVERY
CENTER SOUTH_
MANAGED THE WORK OF OVER 200 IT PROFESSIONALS GLOBALLY.
TURNED AROUND VERY LARGE PROGRAM CALLED USD FUTURE STATE FROM A
HISTORY OF REPEATEDLY WORSE DISASTERS TO A POINT OF MEETING DELIVERY
SCHEDULES, WITH QUALITY AND CORRECT FUNCTIONALITY. THE TEAM HAS MOVED
FROM A VERY LOW CLIENT YELLOW RATING TO A CLIENT HIGH BLUE RATING.
MANAGE EIGHT GLOBAL HIGH PERFORMANCE APPLICATION TEAMS (GHPATS)
RESPONSIBLE FOR RUN AND MAINTAIN AND ENHANCING APPLICATIONS UNDER
THEIR CARE. THE QUALITY OF THEIR SERVICE ALSO IMPROVED DRAMATICALLY
UNDER MY MANAGEMENT.
_DISPATCHER DELIVERY CENTER SOUTH_
MANAGED THE DEVELOPMENT, ENHANCEMENT, AND RUN AND MAINTAIN EFFORTS
ON A CUSTOMER SERVICE REQUEST APPLICATION CALLED ICSR. AT THE TIME I
TOOK OVER THE MANAGEMENT, THE MOTOROLA AND BOMBARDIER ACCOUNTS WERE
VERY FAR BEHIND ON COMPLETING RUN AND MAINTAIN WORK AND WERE VERY
UNHAPPY WITH CSC'S PERFORMANCE. I MANAGED TO GET THE TEAM FOCUSED AND
WITHIN 2 MONTHS HAD GOTTEN RID OF THE BACKLOG AND TURNED AROUND
CUSTOMER SATISFACTION. AS WORKED BEGAN TO DECLINE ON THAT
APPLICATION, I BECAME A DISPATCHER RESPONSIBLE FOR ASSET MANAGEMENT
INVENTORY AND UNIFIED SERVICE DESK APPLICATION TEAMS.
_PROJECT MANAGER a" GULFSTREAM ACCOUNT a" SAVANNAH, GA_
MANAGED A PROJECT ONSITE WITH GULFSTREAM TO DESIGN WIRING HARNESSES
FOR THEIR AIRPLANES. PROJECT WAS COMPLETED ON TIME, WITHIN BUDGET,
UAT ACCEPTANCE.
WHILE AT GULFSTREAM, I ALSO WORKED AS A SOURCING MANAGER TO KEEP OUR
PEOPLE ON THE ACCOUNT BUSY AND TO FIND RESOURCES UNAVAILABLE ON THE
ACCOUNT.

1996 - 2000 NOVATECH SCIENCES CORPORATION GREENSBORO, NC

_CHIEF QUALITY OFFICER_


DUTIES INCLUDED ESTABLISHING PROCEDURES AND CONTROLS TO VALIDATE ALL
PRODUCTS (SOFTWARE, CD TRAINING COURSES, AND STATISTICAL ANALYSIS
REPORTS FOR OUR PHARMACEUTICAL CLIENTS.
WENT FROM NOTHING OTHER THAN DEVELOPER TESTING TO A SYSTEM THAT
WOULD COMPLY WITH ISO 9000 REQUIREMENTS.
1992 a" 1996 OAK RIDGE MILITARY ACADEMY OAK RIDGE, NC
_DIRECTOR OF FINANCE AND FACILITIES - LIEUTENANT COLONEL, NCSDM_
*
.ORMA HAS A 100+ ACRE CAMPUS WITH NC HWY 150 TRANSVERSING THE SOUTH
EAST PART OF THE CAMPUS.
*
I WAS RESPONSIBLE FOR THE FOLLOWING FUNCTIONS AT THE SCHOOL:
*
COLLECTION OF ACCOUNTS RECEIVABLES
*
PAYMENT OF ACCOUNTS PAYABLE
*
PREPARATION OF FINANCIAL REPORTS MONTHLY; BALANCE SHEET, CASH FLOW
ANALYSIS, INCOME STATEMENT, OUTSTANDING DEBTS (OF THE SCHOOL),
OUTSTANDING DEBTS (TO THE SCHOOL), ETC.
*
HOUSING FOR 250 BOARDING CADETS (MALE AND FEMALE)
*
REMODELING OF DORM, LIBRARY, AND DINING HALL, CONSTRUCTION OF BONNER
FIELD HOUSE, CONSTRUCTION OF STATE OF THE ART INFIRMARY.
*
OPERATION OF CAMPUS WIDE WATER SYSTEM
*
OPERATION OF CAMPUS WIDE SEWAGE TREATMENT PLANT
*
OPERATION OF DINING HALL, CADET STORE, INFIRMARY, UNIFORM SHOP,
LAUNDRY, AND CAFETERIA
*
INSTITUTED BUDGETS AT THE SCHOOL AND BROUGHT IT FROM A CUMULATIVE
LOSS CONDITION TO A SMALL PROFIT DURING MY TENURE.
1990 a" 1992 BUSINESS SYSTEMS CORPORATION OF AMERICA CHICAGO, IL
_VICE PRESIDENT OF CONSULTING_
*
BSCA HELD THE RIGHTS TO AN ERP SYSTEM THAT WAS MARKETED TO BLUE
CROSS AND BLUE SHIELD COMPANIES WHICH WOULD AUTOMATE EVERYTHING FROM
PREMIUM BILLING TO CLAIMS PAYMENT. EVERYTHING WAS REAL TIME. IT WAS
MY RESPONSIBILITY TO HAVE A CADRE OF TRAINED CONSULTANTS WHO COULD
ASSIST OUR CLIENTS WITH THE IMPLEMENTATION (USUALLY FROM ONE TO THREE
YEARS).
*
WHEN I JOINED THE COMPANY, THERE WERE FOUR CONSULTANTS WHO WERE
BILLING 30 % OF THEIR TIME. WITHIN TWO MONTHS, ALL CONSULTANTS WERE
BILLING 95% OF THEIR TIME OR BETTER. WITHIN SIX MONTHS WE HAD TWELVE
TRAINED CONSULTANTS BILLING AT 95%.
1981 a" 1990 ADVANCED SYSTEMS APPLICATIONS, INC BLOOMINGDALE, IL
_VICE PRESIDENT a" COMMERCIAL INSURANCE DIVISION_
*
ASA ALSO HAD AN ERP GROUP INSURANCE APPLICATION. I WAS RESPONSIBLE
FOR THE WRITING OF AND DELIVERY OF PROPOSALS, CONTRACT NEGOTIATIONS,
AND DEVELOPMENT OF MODIFICATIONS, TESTING, CONFIGURATION CONTROL,
DELIVERY, AND IMPLEMENTATION OF THAT APPLICATION. THE LICENSE FEE FOR
THE STANDARD SYSTEM WAS $1,000,000. MOST CONTRACTS AVERAGED
$4,000,000; THE TRAVELERS CONTRACT AMOUNTED TO $14,000,000 OVER FIVE
YEARS.
1965 a" 1981 PILOT LIFE INSURANCE COMPANY GREENSBORO, NC
_ASSISTANT VICE PRESIDENT a" MANAGER OF ALL GROUP INSURANCE
APPLICATIONS_
*
RESPONSIBLE FOR THE DESIGN, DEVELOPMENT, TESTING, IMPLEMENTATION OF
ALL GROUP INSURANCE DIVISION SYSTEMS AND PROGRAMS INCLUDING GROUP
CLAIMS, GROUP ADMINISTRATION, PROPOSALS, UNDERWRITING, ACTUARIAL,
ACCOUNTING, COMMISSIONS, AND CONTRACTS APPLICATIONS.
*
WAS THE FIRST PERSON AT PILOT LIFE TO IMPLEMENT AN ONLINE,
REAL-TIME, DIGITAL TELECOMMUNICATIONS APPLICATION IN THE COMPANY.
THIS WAS A GROUP CLAIMS PAYMENT SYSTEM. IT WAS COMPLETED AHEAD OF
SCHEDULE BY ONE MONTH AND OVER $500,000 UNDER BUDGET.

EDUCATION

1957 - 1959 OAK RIDGE MILITARY ACADEMY OAK RIDGE, NC


COLLEGE PREPARATORY DIPLOMA
GRADUATED AS SALUTATORIAN
1959 a" 1961 UNIVERSITY OF MISSISSIPPI OXFORD, MS
STUDIES MAJORING IN PHILOSOPHY
MEMBER OF THE UNIVERSITY OF MISSISSIPPI MARCHING AND CONCERT BAND
1959 a" 1962
GUILFORD COLLEGE GREENSBORO, NC
BACHELOR OF ARTS a" POLITICAL SCIENCE MAJOR
1962 - 1974
ALMEDA UNIVERSITY BOISE, IDAHO
MASTER OF SCIENCE IN PROJECT MANAGEMENT WITH DISTINCTION
2002 a" 2004
OTHER EDUCATION AND TRAINING:
CSC PROJECT MANAGEMENT OPERATIONAL SIMULATION TRAINING a" 2003
CSC MANAGEMENT DEVELOPMENT PROGRAM a" 2006
CSC GLOBAL TRANSFORMATION SOLUTION DELIVERY APPLICATION SERVICES
MANAGEMENT -EDUCATION PILOT a" 2006
CORNELL UNIVERSITY a" CERTIFICATE IN EXECUTIVE LEADERSHIP a"
PREPARING FOR AN UNCERTAIN FUTURE a" 2006
CORNELL UNIVERSITY a" CERTIFICATE IN CHANGE LEADERSHIP a" APRIL
2008
CORNELL UNIVERSITY a" CERTIFICATE IN LEADING MANAGEMENT TEAMS a"
SEPTEMBER, 2008
AWARDS AND HONORS:
ASSOCIATION FOR SYSTEMS MANAGEMENT a" INTERNATIONAL MERIT AWARD a"
1979
ASSOCIATION FOR SYSTEMS MANAGEMENT a" PIEDMONT CHAPTER a"
MERITORIOUS ACHIEVEMENT AND SERVICE TO THE PIEDMONT CHAPTER a" 1979
OAK RIDGE MILITARY ACADEMY a" DISTINGUISHED SERVICE AWARD a"
DECEMBER 1997
INTERESTS

RESIDENTIAL TREATMENT SERVICES OF ALAMANCE a" BOARD OF DIRECTORS


2005 a" CURRENT. RTSA PROVIDES TREATMENT FOR ALCOHOL AND DRUG
DEPENDENCIES AT LITTLE OR NO COST TO ITS CLIENTS. FACILITIES INCLUDE
MEN'S RESIDENCE FACILITY (16 BEDS), WOMEN'S HALFWAY HOUSE (6 BEDS),
SEPARATE MEN'S AND WOMEN'S HOUSES HOUSING 6 EACH FOR THOSE WHO ARE
MENTALLY CHALLENGED, AND ALCOHOL AND DRUG DETOX (12) BEDS.
TRINITY WORSHIP CENTER a" BURLINGTON, NC a" VARIOUS MINISTRIES AS
THE OPPORTUNITY TO SERVE PRESENTS ITSELF.