AIRCEL

VOIP SURVEY

Name:-
Age:-
Contact Number:-

Q1. Do you know about VOIP(Voice Over Internet Protocol)?

1.Yes 2. No

Q2. Have you ever used Sify Broadband or Skype to make video calls which use VOIP?

1.Yes 2. No

Q3. If the answer to the 2nd question is yes then, how much you are satisfied with their services?

1. Highly Satisfied
2. Satisfied
3. Neither Satisfied nor Dissatisfied
4. Dissatisfied
5. Highly Dissatisfied

Q4. What would you like to prefer of the following?

1. Doing video calling through 3G

2. Doing video calling through VOIP(Skype or Sify)

Q5. If AIRCEL provides VOIP with less call rates than 3G, would you like to go for Voip?

1. Yes 2. No 3. Cannot say

Q6. How frequently are you going for the ISD Calls in a month?

1. < 10 calls 2. > 10 and < 30 3. >30 4. No call

Q7. How much you are spending on the ISD Calls monthly?

1. < 500 2. > 500 and < 1000 3. >1000

Q8. Do you think that VOIP will play a major role in telecom industry in coming future?
 1. Yes 2. No 3. Cannot say

Q9. Which one do you think is user friendly?

1. VOIP ( skype or sify) 2. talking on phone 3. Others

Q10. Would you expect Aircel to provide such service like calling aircel to aircel and to others
through VOIP?

1. Yes 2. No 3. Cannot Say