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Dell PowerEdge 1650 Systems Service Manual

Dell PowerEdge 1650 Systems Service Manual


System Overview Basic Troubleshooting Messages, Codes, and Indicators Removing and Replacing Parts Jumpers and Connectors Using the System Setup Program

Notes, Notices, and Cautions


NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

Information in this document is subject to change without notice. 2002 Dell Computer Corporation. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Computer Corporation is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, PowerEdge, and Dell OpenManage are trademarks of Dell Computer Corporation; Microsoft and Windows are registered trademarks of Microsoft Corporation; Intel and Pentium are registered trademarks of Intel Corporation. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Computer Corporation disclaims any proprietary interest in trademarks and trade names other than its own.

Initial release: 18 Feb 2002 Last revised: 17 May 2002

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System Overview: Dell PowerEdge 1650 Systems Service Manual

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System Overview
Dell PowerEdge 1650 Systems Service Manual
Overview System Features Power Protection Devices Other Documents You May Need Obtaining Technical Assistance Technical Specifications

Overview
Your system is a rack-dense, highly available, feature-rich server that offers significant service and upgrade features. This system includes the following service features to make repair easy and effective:
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Embedded server management hardware, which monitors temperatures and voltage levels throughout the system and notifies you if the system overheats, if a system cooling fan malfunctions, or if a power supply fails A comprehensive system diagnostics program, which checks for hardware problems (if the system can boot)

You can run the system diagnostics from either the utility partition on your hard drive or from a set of diskettes you create from the Dell OpenManage Server Assistant CD (see the Installation and Troubleshooting Guide for complete instructions on using the system diagnostics software). This section describes the major hardware and software features of the system. It also describes hardware features that simplify servicing.

System Features
The system offers the following features:
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One or two Intel Pentium III microprocessors with an internal operating frequency of at least 1.13 GHz, a level 2 cache of 512 KB, and a front-side bus speed of 133 MHz. Support for symmetric multiprocessing (SMP), which is available on systems with two Pentium III microprocessors. SMP greatly improves overall system performance by dividing microprocessor operations between independent microprocessors. To take advantage of this feature, you must use an operating system that supports SMP. NOTE: If you decide to upgrade the system by installing a second microprocessor, you must order a microprocessor upgrade kit. Not all versions of the Pentium III microprocessor work properly as a second microprocessor. The upgrade kit from the system manufacturer contains the correct version of the microprocessor for use as a second microprocessor as well as instructions for performing the upgrade. Both microprocessors must have the same internal operating frequency and cache size. A minimum of 256 MB SDRAM, upgradable to a maximum of 4 GB by installing combinations of SDRAM DIMMs in the four DIMM sockets on the system board.

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System Overview: Dell PowerEdge 1650 Systems Service Manual

Support for up to three 1-inch, internal Ultra3 SCSI hard drives (with hot-plug capacity when using the optional ROMB card) or up to two IDE hard drives. A single, 1.44-MB, 3.5-inch diskette drive. An IDE CD or DVD drive. One or two 275-W AC power supplies or, if the system is powered by 48 VDC, one or two 48 VDC input power supplies (if two power supplies are installed, they are hot-pluggable in a 1+1 redundant configuration). Five hot-pluggable system cooling fans, with a sixth fan provided if an optional second hot-pluggable power supply is installed. An intrusion switch that signals the appropriate systems management software if the top cover is opened.

The system board includes the following features:


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Two PCI slots located on the riser card (one full-length and one half-length 64-bit, 66-MHz slots, or optionally, one half-length 64-bit, 66-MHz slot and one full-length 32-bit, 33-MHz slot, on separate buses). An integrated VGA-compatible video subsystem with an ATI RAGE XL video controller. This video subsystem contains 8 MB of SDRAM video memory (nonupgradable). Maximum resolution is 1024 x 768 with 256 colors. 16.7 million colors are available for true-color graphics in the following resolutions: 640 x 480, 800 x 600, and 1024 x 768. An integrated, dual-channel Ultra3 SCSI host adapter. The internal channel supports up to three SCSI hard drives on the SCSI backplane. The SCSI backplane automatically configures SCSI ID numbers and SCSI termination on individual hard drives, greatly simplifying drive installation. The second SCSI channel (an external SCSI channel) is available at the back of the system. Optional ROMB through a separate RAID card that incorporates 128 MB of cache memory and a RAID battery (integrated RAID key). An optional embedded remote access (ERA) card that allows you to perform remote server management on your network server. An optional dual-channel RAID controller card for connection to external storage that supports RAID levels 0, 1, 5, 10, and 50. Two integrated 10/100/1000 NICs, which provide an Ethernet interface. Optional DRAC III card that provides remote management capabilities for your system. The DRAC III card allows you to manage and monitor your system through a modem or network connection, even when the system itself is down. Embedded systems management circuitry that monitors operation of the system fans as well as critical system voltages and temperatures. The server management circuitry works in conjunction with your systems management software. Back-panel ports include mouse, keyboard, serial, video, two USB, external SCSI, server management, and two NIC ports. Front-panel ports include video, keyboard, mouse, and USB ports.

The following software is included in the system:


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A System Setup program for quickly viewing and changing system configuration information. For more information on this program, see "Using the System Setup Program." Enhanced security features, including a system password and a setup password, available through the System Setup program. System diagnostics for evaluating system components and devices. For information on using the system diagnostics, see "Running the System Diagnostics" in your Installation and Troubleshooting Guide.

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System Overview: Dell PowerEdge 1650 Systems Service Manual

Video drivers for displaying many popular application programs in high-resolution modes. SCSI device drivers that allow the operating system to communicate with devices attached to the integrated SCSI subsystem. For more information on these drivers, see "Installing and Configuring SCSI Drivers" in the User's Guide. Systems management software and documentation CDs. Optional solutions software for the purposes of web hosting, caching, or load balancing. See your solutions software documentation for more information.

The system chassis simplifies removing and replacing system components. You can replace microprocessors or DIMMs without removing the system board. The SCSI backplane board and hard-drive carriers eliminate the extensive cabling and drive configuration usually required for a SCSI subsystem.

Power Protection Devices


A number of devices are available to protect your system from the effects of power problems such as power surges, transients, and power failures. The following subsections describe some of these devices.

Surge Protectors
Surge protectors are available in a variety of types and usually provide a level of protection commensurate with the cost of the device. Surge protectors prevent over voltage spikes, such as those that may occur during an electrical storm, from entering the system through the electrical outlet. Surge protectors do not offer protection against brownouts, which occur when the voltage drops more than 20 percent below the normal AC line voltage level.

Line Conditioners
Line conditioners go beyond the over voltage protection of surge protectors. Line conditioners keep a system's AC power source voltage at a fairly constant level and provide protection from brownouts of short duration. Because of this added protection, line conditioners cost more than surge protectorsup to several hundred dollars. However, these devices cannot protect against a complete loss of power.

Uninterruptible Power Supplies


UPS systems offer the most complete protection against variations in power because they use battery power to keep the system running when AC power is unavailable or unusable. The battery is charged by the AC power while it is available so that once AC power is lost, the battery can provide power to the system for a limited amount of timefrom 15 minutes to an hour or sodepending on the UPS system. UPS systems range in price from a few hundred dollars to several thousand dollars, with the more expensive units allowing you to run larger systems for a longer period of time when AC power is lost. UPS systems that provide only 5 minutes of battery power let you conduct an orderly shutdown of the system but are not intended to provide continued operation. Surge protectors should be used with all UPS systems, and the UPS system should be UL safety approved.

Other Documents You May Need


You should be familiar with the following documentation, which is included with the system:
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System Overview: Dell PowerEdge 1650 Systems Service Manual

The Setting Up Your System sheet provides general instructions for setting up your system. The User's Guide describes system features and technical specifications, video and SCSI device drivers, the System Setup program, and software support utilities. The Installation and Troubleshooting Guide describes how to install, troubleshoot, and upgrade your system. The systems management software documentation describes the features, requirements, installation, and basic operation of the systems management software. Refer to the software's online help for information about the alert messages issued by the software. The Rack Installation Guide describes how install your system in a rack. The System Information Guide provides important safety and regulatory information. Warranty information might be included within this document or as a separate document. Operating system documentation may be included with the system. This documentation describes how to install (if necessary), configure, and use the operating system software. Documentation is included with any options you purchased separately from the system and provides information you need to configure and install these options in your system. Documentation is included with any optional solutions software such as web-hosting, caching, or load-balancing software.

You may also have the following documents. NOTE: Documentation updates are sometimes included with the system to describe changes to the system or software. Always read these updates before consulting any other documentation because the updates often contain information that supersedes the information in the other documents. Technical information filessometimes called "readme" filesmay be installed on the hard drive to provide lastminute updates about technical changes to the system or advanced technical reference material intended for experienced users or technicians.

Obtaining Technical Assistance


If at any time you do not understand a procedure described in this guide or if your system does not perform as expected, a number of tools are provided to assist you. For more information on these help tools, see "Getting Help" in your Installation and Troubleshooting Guide.

Technical Specifications
Processor

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System Overview: Dell PowerEdge 1650 Systems Service Manual

Microprocessor type Front-side bus Internal cache Math coprocessor

up to two Intel Pentium III microprocessors with a minimum internal operating frequency of at least 1.13 GHz 133 MHz 512 KB level 2 cache internal to microprocessor

Expansion Bus
Bus types Expansion slots PCI bus two dedicated PCI slots (one full-length and one half-length 64-bit, 66-MHz slot, or optionally, one half-length 64-bit, 66-MHz slot and one full-length 32bit, 33-MHz slot, 5-V compatible, on separate buses)

Memory
Architecture Memory module sockets Memory module capacities Minimum RAM Maximum RAM 72-bit wide, ECC PC-133 SDRAM with two-way interleaving four 72-bit wide, 168-pin DIMM sockets 128-, 256-, 512-MB or 1-GB registered SDRAM DIMMs, rated for 133-MHz operation 256 MB 4 GB

Drives
Diskette drive SCSI hard drives IDE hard drives (optional) CD or DVD drive 3.5-inch, 1.44-MB diskette drive up to three 1-inch, internal, Ultra3 SCSI up to two internal (not hot-pluggable), ATA-compatible IDE CD or DVD drive

External Ports and Connectors


Back SCSI Serial 68-pin Ultra3 SCSI connector 9-pin connector 16550-compatible

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System Overview: Dell PowerEdge 1650 Systems Service Manual

USB NIC

4-pin connectors two RJ-45 connectors for integrated 10/100/1000 NICs; one RJ-45 connector for optional remote service card (10-Mbps Ethernet controller) used for remote system administration 15-pin connector 6-pin mini-DIN connector 6-pin mini-DIN connector

Video PS/2-style keyboard PS/2-compatible mouse Front Video USB PS/2-style keyboard/mouse

15-pin connector 4-pin connector 6-pin mini-DIN connector, keyboard default (mouse optional with combination Y cable)

Video
Video type Video memory ATI RAGE XL PCI video controller; VGA connector 8-MB SDRAM standard (not upgradable)

Power
Each power supply: Wattage Heat dissipation Input voltage AC power supply (minimum and maximum) Input voltage DC power supply (minimum and maximum) Output voltages and maximum current (AC and DC power supplies) Maximum inrush current Backup battery one or two 275-W power supplies (If two power supplies are installed, they are hot-pluggable in a 1+1 redundant configuration.) 1033 BTU/hr (maximum) 85 to 265 VAC at 4763 Hz, autoranging

38 to 60 VDC, autoranging

+12 VDC at 23 A +3.3 VSB at 2 A (VSB = volts standby) Under typical line conditions and over the entire system ambient operating range, the inrush current may reach 25 A per power supply for 10 ms or less. CR2032 3-V lithium coin cell

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System Overview: Dell PowerEdge 1650 Systems Service Manual

Physical
Height Width Depth Weight 4.24 cm (1.67 inches [1 U]) 44.7 cm (17.6 inches) 68.6 cm (27 inches) 15.8 kg (35 lb) maximum configuration

Environmental
Temperature: Operating Storage Relative humidity: Operating Storage Maximum vibration: Operating Storage Maximum shock: Operating Storage (nonoperational) Altitude: Operating Storage 16 to 3,048 m (50 to 10,000 ft) 16 to 10,600 m (50 to 35,000 ft) six consecutive shock pulses in the positive and negative x, y, and z axes (one pulse on each side of the system) at 41 G for 2 ms six consecutive shock pulses in the positive and negative x, y, and z axes (one pulse on each side of the system) at 71 G for 2 ms 0.25 G (half-sine wave) at a sweep of 3 to 200 Hz for 15 minutes 0.5 G at 3 to 200 Hz for 15 minutes 8% to 85% (noncondensing) 5% to 95% (noncondensing) 10C to 35C (50F to 95F) 40C to 65C (40F to 149F)

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Basic Troubleshooting: Dell PowerEdge 1650 Systems Service Manual

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Basic Troubleshooting
Dell PowerEdge 1650 Systems Service Manual
Overview Initial User Contact External Visual Inspection Observing the Boot Routine Internal Visual Inspection Running the System Diagnostics Using the SW_NMI Switch Obtaining Technical Assistance

Overview
This section describes basic troubleshooting procedures that can help you diagnose a system problem. These procedures can often reveal the source of a problem or indicate the correct starting point for servicing the system. A brief explanation of how to load and start the system diagnostics can be found in "Running the System Diagnostics." The manufacturer recommends that you perform the following procedures in the order presented.

Initial User Contact


When you first contact a user who has a problem, ask the user to describe the problem and the conditions under which it occurs. After the user describes the problem, perform the following steps: 1. Ask the user to back up any data on the hard drive if the systems condition permits. See the documentation provided with the operating system or applications software for information about backing up data. 2. Ask the user to try to duplicate the problem by repeating the operations he or she was performing at the time the problem occurred. Can the user duplicate the problem? Yes. Proceed to step 3. No. Proceed to the next section, "External Visual Inspection."
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Basic Troubleshooting: Dell PowerEdge 1650 Systems Service Manual

3. Observe the user to determine if he or she is making an error, such as typing an incorrect key combination or entering a command incorrectly. Is the problem a result of user error? Yes. Instruct the user in the proper procedure or direct the user to the appropriate user documentation for the correct procedure. No. Proceed to "External Visual Inspection."

External Visual Inspection


Improperly set switches and controls and loose or improperly connected cables are the most likely source of problems for the system, monitor, or other peripherals (such as a printer, keyboard, mouse, or other external equipment). A quick check of all the switches, controls, and cable connections can easily solve these problems. The external visual inspection consists of a quick inspection of the exterior of the system, the monitor (if attached), the keyboard (if attached), any peripherals, and cables. While performing the visual inspection, make any necessary corrections. To perform the external visual inspection, perform the following steps: 1. Inspect the front-panel LEDs for indication of component malfunction. 2. Turn off the system, the monitor (if attached), and all peripherals. 3. Verify that all power cables are properly connected to the system, the monitor and peripherals, and their power sources. 4. Inspect connections to any attached devices including network cables, keyboard, monitor, mouse (if used), or keyboard/video monitor/mouse (KVM) switch (if used), as well as any devices attached to the serial port. 5. Inspect all external monitor controls for any obvious damage or improper settings (if used). For proper settings of the video monitor controls, see the documentation for the monitor. 6. Inspect the keyboard (if used) to ensure that no keys are sticking. If one or more keys are sticking, it may be necessary to replace the keyboard. 7. Inspect the exterior of the system, including all controls and indicators, and all user-accessible data storage devices for any signs of physical damage. Does the inspection reveal any problems? Yes. Proceed to the appropriate procedure in "Removing and Replacing Parts." No. Proceed to "Observing the Boot Routine."

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Basic Troubleshooting: Dell PowerEdge 1650 Systems Service Manual

Observing the Boot Routine


Looking at and listening to the system is important in determining the source of a problem. Look and listen during the system's start-up routine for the indications described in Table 1.

Table 1. Boot Routine Indications


Look/listen for: Action

An error message

See "Messages, Codes, and Indicators."

Alert messages from the systems management software

See the documentation provided with the systems management software.

The monitor's power indicator

See the Installation and Troubleshooting Guide for troubleshooting procedures.

The keyboard indicators

See the Installation and Troubleshooting Guide for troubleshooting procedures.

The diskette-drive access indicator

See the Installation and Troubleshooting Guide for troubleshooting procedures. If the diskette drive is faulty, replace the diskette drive.

The hard-drive activity indicators

See "Messages, Codes, and Indicators." If the hard drive is faulty, replace the hard drive.

A series of beeps

See "Messages, Codes, and Indicators."

An unfamiliar constant scraping or grinding sound when you access a drive

If the hard drive is faulty, replace the hard drive.

Internal Visual Inspection

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Basic Troubleshooting: Dell PowerEdge 1650 Systems Service Manual

NOTICE: Before you proceed with the internal visual inspection described in this section, ensure that the user has saved all open files and exited all open application programs, if possible. A simple visual inspection of a systems interior hardware can often lead to the source of a problem, such as a loose expansion card, cable connector, or mounting screw. When you perform the visual inspection, see "System Features" to locate components referenced in the inspection procedure. To perform the internal visual inspection, perform the following steps: 1. Turn off the system, including any attached peripherals, and disconnect all the power cables from electrical outlets. CAUTION: Before beginning to work inside the system, disconnect the power supply from the power source and the power supply cables from the power supply. 2. Open the system doors as described in "Opening the System Doors." CAUTION: The microprocessor and heat-sink assembly can get extremely hot during system operations. Be sure that it has had sufficient time to cool before touching it. CAUTION: When handling the microprocessor and heat-sink assembly, take care to avoid sharp edges on the heat sink. 3. Verify that the memory modules, expansion cards, and microprocessor and heat-sink assembly or assemblies are fully seated in their sockets or connectors. 4. To remove and reseat a microprocessor and heat-sink assembly, perform the steps described in "Adding or Replacing a Microprocessor." 5. To remove and reseat a memory module, perform the steps described in "Adding or Replacing Memory Modules." 6. If you need to remove and reseat an expansion card, remove the card as described in "Replacing an Expansion Card," and carefully reinsert the card in its connector until fully seated. 7. Verify that all jumpers are set correctly. For information about jumper settings, see "System Board Jumpers." 8. Check all cable connectors inside the system to verify that they are firmly attached to their appropriate connectors. 9. Close the system doors. 10. Reconnect the system and any attached peripherals to their power sources, and turn them on. Does the problem appear to be resolved?
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Yes. No further steps are necessary. No. Proceed to "Obtaining Technical Assistance."

Running the System Diagnostics


You can run the system diagnostics from either the utility partition on your hard drive or from a set of diskettes that you create from the Dell OpenManage Server Assistant CD. To run the diagnostics from the utility partition, perform the following steps: 1. Start the utility partition by pressing <F10> during POST. 2. From the utility partition's main menu, select the Run System Diagnostics option. See "Using the Dell OpenManage Server CD" in the User's Guide for additional information about the utility partition. To run the system diagnostics from the diskettes, perform the following steps: 1. Create a set of diagnostics diskettes using the Dell OpenManage Server Assistant CD. See "Using the Dell OpenManage Server CD" in the User's Guide for information on creating diskettes. 2. Boot the system from the first diagnostics diskette. When you start the diagnostics, a message is displayed telling you that the diagnostics is loading. The Diagnostics menu appears. The menu allows you to run all or specific diagnostic tests or to exit the system diagnostics. NOTE: Before you read the rest of this section, you may want to start the system diagnostics so that you can see it on your monitor screen. For a quick check of the system, select Test All Devices and then select Quick Tests. This option runs only the device tests that do not require user interaction and that do not take a long time to run. You should choose this option first to increase the chance of tracing the source of the problem quickly. To test a particular device, select Test One Device. For a complete check of the system, select Test All Devices and then select Extended Tests. To check a particular area of the system, choose Advanced Testing. When you select Advanced Testing, the main screen of the diagnostics appears. This screen includes a listing of the various device groups in the system and the system's service tag.

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Basic Troubleshooting: Dell PowerEdge 1650 Systems Service Manual

To view data on test results, select Information and Results. Select Program Options to view the Program Options screen, which lets you set various test parameters. By selecting the Device Configuration option, you can see an overview of the devices in the system. Selecting Exit to MS-DOS exits the diagnostics and returns you to the operating system environment (or the utility partition's main menu if you are running the diagnostics from the utility partition). To select an option from the Diagnostics menu, highlight the option and press <Enter>, or press the key that corresponds to the highlighted letter in the option you choose.

Using the SW_NMI Switch


Your system incorporates a memory dump/reset switch labeled SW_NMI on the system board. If your system uses the Microsoft Windows 2000 operating system and the system stalls or "crashes" due to software problems, pressing the SW_NMI switch causes the contents of system memory to be "dumped" to a file for later analysis and continues with a hard reset, or reboot, of the operating system. This switch is intended to be used by service technicians, applications software developers, device driver developers, and system administrators who would benefit from information provided by the system if it performed a memory dump before a hard reset. The SW_NMI switch is located next to the configuration jumpers on the system board (see Figure 1 in "Jumpers and Connectors").

Obtaining Technical Assistance


If none of the troubleshooting procedures in this section or the tests in the system diagnostics reveals the source of the problem or leads to the proper troubleshooting steps for determining the source of the problem, see the Dell | Support website at support.dell.com or call Dell for technical assistance. For instructions on contacting Dell, see "Getting Help" in the system's Installation and Troubleshooting Guide.

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Messages, Codes, and Indicators: Dell PowerEdge 1650 Systems Service Manual

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Messages, Codes, and Indicators


Dell PowerEdge 1650 Systems Service Manual
Overview System Messages Warning Messages Diagnostics Messages Alert Messages System Beep Codes System Status Indicators Front-Panel Indicators and Features Back-Panel Features SCSI Hard-Drive Indicators Redundant Power-Supply Features and Indicators

Overview
This section describes system error messages, beep codes, and indicator codes that can occur during system start-up or, in the case of some failures, during normal system operation. The tables in this section list faults that can cause a beep code or system error message to occur and the probable causes of the fault in each case. This section also suggests actions you can take to resolve problems indicated by a message. If a faulty system does not emit beep codes or display system error messages to indicate a failure, you should run the appropriate tests in the system diagnostics to help isolate the source of the problem. Several different types of messages can indicate when the system is not functioning properly:
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System messages System beep codes Warning messages Diagnostics messages Alert log messages Front-panel indicators SCSI hard-drive indicator codes Redundant power-supply indicators

System Messages
System messages alert you to a possible system problem or to a conflict between the software and hardware. Table 1 lists the system error messages that can occur and the probable cause for each message. If the table does not lead to the source of the problem, run the appropriate tests in the system diagnostics to assist in troubleshooting the problem. NOTE: If you receive a system message that is not listed in Table 1, check the documentation for the application program that is running when the message appears and/or the operating system documentation for an explanation of the message and recommended action.

Table 1. System Messages


Message Address mark not found Cause Faulty diskette/CD drive or harddrive subsystem (defective system board). Corrective Action Replace the system board.

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Messages, Codes, and Indicators: Dell PowerEdge 1650 Systems Service Manual

Amount of available memory limited to 256 MB!

OS Install Mode is enabled in the System Setup program. Mouse or keyboard cable connector loose or improperly connected; defective mouse or keyboard.

Disable OS Install Mode in the System Setup program. Check the mouse and keyboard cable connections.

Auxiliary device failure

BIOS Update Attempt Failed!

Remote BIOS update attempt failed.

Retry the BIOS update.

Caution! NVRAM_CLR jumper is installed on system board - please run SETUP program

Incorrect configuration settings in System Setup program, NVRAM_CLR jumper is installed, or faulty system battery.

Check the System Setup configuration settings. See "Using the System Setup Program." Remove the NVRAM_CLR jumper (see Figure 2 for jumper location). Replace the battery. See "Replacing the System Battery."

CPUs with different cache sizes detected

Two different types of microprocessors are installed.

Install a correct version of the microprocessor so that both microprocessors have the same level 2 cache size. See "Adding or Replacing a Microprocessor"

Decreasing available memory

One or more memory modules improperly seated or faulty.

Remove and reseat the memory modules. See "Removing Memory Modules." If the problem persists, replace the memory modules. If the problem still persists, replace the system board.

Diskette drive 0 seek failure

Faulty or improperly inserted diskette, incorrect configuration settings in System Setup program, or loose diskette interface cable.

Replace the diskette. Run the System Setup program to correct the diskette drive type. Check that the diskette drive interface cable is connected correctly. See "Replacing Drives."

Diskette read failure

Faulty diskette, or faulty or improperly connected diskette drive.

Check that the diskette drive interface cable is connected correctly. See "Replacing Diskette Drives."

Diskette subsystem reset failed

Faulty diskette/CD drive controller (defective system board).

Replace the system board.

ECC memory error

Improperly seated or faulty memory modules.

Remove and reseat the memory modules. See "Removing Memory Modules." If the problem persists, replace the memory modules. If the problem still persists, replace the system board.

Embedded server management error Embedded server management is not present

Embedded server management memory may be temporarily corrupted.

To clear the embedded server management memory, shut down the system, disconnect the power cable(s), wait approximately 30 seconds, and then reconnect the power cable(s) and restart the system. If the problem persists, replace the system board.

Error: Dell Remote Access Card initialization failure

Defective server management card or system board.

Replace the expansion card. See "Replacing Expansion Cards." If the problem persists, replace the system board.

Gate A20 failure

Faulty keyboard controller (defective system board).

Replace the system board.

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Messages, Codes, and Indicators: Dell PowerEdge 1650 Systems Service Manual

Hard disk controller failure Hard disk read failure

Incorrect configuration settings in System Setup program, improperly connected hard drive, faulty harddrive controller subsystem (defective system board), or loose power cable.

Check the hard-drive configuration settings in the System Setup program. Reinstall the hard drive. See "Replacing Drives." Check the interface cable and power cable connections to the backplane board.

Invalid configuration information - please run SETUP program

Incorrect configuration settings in System Setup program, NVRAM_CLR jumper is installed, or faulty system battery.

Check the System Setup configuration settings. See "Using the System Setup Program." Remove the NVRAM_CLR jumper. See Figure 2 for jumper location. Replace the battery. See "Replacing the System Battery."

Invalid memory configuration detected. Potential for data corruption exists!

Memory modules are not installed in matched pairs.

Install memory modules in matched pairs. See "Adding or Installing Memory Modules."

Invalid NVRAM configuration, resource reallocated

System configuration data has been ignored.

Check the System Setup configuration settings. See "Using the System Setup Program.".

I/O parity interrupt at address

Expansion card(s) is improperly installed or faulty.

Reinstall the expansion card(s). See "Replacing Expansion Cards." If the problem persists, replace the expansion card(s).

Keyboard controller failure

Defective keyboard/mouse controller (defective system board).

Replace the system board.

Keyboard data line failure Keyboard stuck key failure Keyboard clock line failure Keyboard failure

Keyboard cable connector is loose or improperly connected; defective keyboard; defective keyboard/mouse controller (defective system board).

Check the keyboard cable connection. Replace the keyboard. If the problem persists, replace the system board.

Memory address line failure at address, read value expecting value Memory high data line failure at start address to end address Memory high address line failure at start address to end address Memory double word logic failure at start address to end address Memory odd/even logic failure at start address to end address Memory write/read failure at address, read value expecting value

Faulty or improperly seated memory modules or defective system board.

Remove and reseat the memory modules. See "Installing Memory Modules." If the problem persists, replace the memory modules. If the problem still persists, replace the system board.

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Memory parity failure at start address to end address Memory parity error at address

Improperly seated or faulty memory modules.

Remove and reseat the memory modules. See "Installing Memory Modules." If the problem persists, replace the memory modules. If the problem still persists, replace the system board.

No boot device available

Faulty diskette, diskette/CD drive subsystem, hard drive, or hard-drive subsystem; no boot disk in drive A.

Check the boot device configuration settings in the System Setup program. If they were disabled, enable them and reboot. If the problem persists, replace the diskette or the hard drive. See "Replacing Drives." If the problem still persists, replace the system board.

No boot sector on hard-disk

No operating system on hard drive.

Check the hard-drive configuration settings in the System Setup program. See "Using the System Setup Program."

No timer tick interrupt

Defective system board.

Replace the system board.

No PXE-capable device available

<F12> pressed during POST and no PXE devices are detected.

Check the cables connected to the NICs. Check the configuration settings in the System Setup program for the NICs. See "Using the System Setup Program."

Not a boot diskette

No operating system on diskette.

Use a bootable diskette.

Plug & Play Configuration Error Embedded xxx

Error encountered in initializing PCI device, or defective system board.

Install NVRAM_CLR jumper and reboot the system. See Figure 2 for jumper location. If problem persists, replace the system board.

Plug & Play Configuration Error PCI_n

Error encountered in initializing PCI adapter.

Install NVRAM_CLR jumper and reboot the system. See Figure 2 for jumper location. If the problem persists, replace the specified expansion card. See "Installing Expansion Cards." If the problem still persists, replace the system board.

Primary backplane error

Improperly attached or missing backplane.

Check that the SCSI backplane board is fully seated. See "Replacing Drives."

Primary IDE device 0 not found Primary IDE device 1 not found

Improperly connected or missing IDE device.

Check that the device's interface cable is securely connected to the system board. See "Replacing Drives."

Processor 1 internal error Processor 2 internal error

Defective microprocessor or system board (reported by the NMI handler).

Replace the specified microprocessor. See "Replacing Microprocessors." If the problem still persists, replace the system board.

Processor bus error PCI bus error IMB bus error

Defective system board (reported by the NMI handler).

Replace the system board.

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Processor in socket 1 not installed!

No microprocessor installed in primary microprocessor socket.

Install a microprocessor in the primary microprocessor socket. See "Replacing Microprocessors."

Secondary IDE device 0 not found Secondary IDE device 1 not found

Improperly connected or missing IDE device.

Check that the device's interface cable is securely connected to the system board. Replace the device. See "Replacing Drives." If the problem persists, replace the system board.

Shutdown failure

Defective system board.

Replace the system board.

System backplane error

Improperly attached or missing SCSI backplane.

Check that the SCSI backplane board is fully seated. See "Replacing the SCSI Backplane."

System halted! Must power down.

Wrong password entered too many times.

Reboot the system and enter the correct password. Clear the forgotten password. See "Disabling a Forgotten Password."

System parity error

Defective expansion card(s) or improperly seated or faulty memory modules (reported by the NMI handler).

Replace expansion cards one at a time until error is corrected. See "Replacing Expansion Cards." Remove and reseat the memory modules. See "Adding or Installing Memory Modules." If the problem persists, replace the memory modules. If the problem still persists, replace the system board.

Time-of-day clock stopped

Defective battery or faulty chip (defective system board).

Replace the system battery. See "Replacing the System Battery." If the problem persists, replace the system board.

Time-of-day not set please run SETUP program

Incorrect Time or Date settings or defective system battery.

Check the Time and Date settings. See "Using the System Setup Program." If the problem persists, replace the system battery. See "Replacing the System Battery." If the problem persists, replace the system board.

Timer chip counter 2 failed

Defective system board.

Replace the system board.

Unsupported CPU combination

Microprocessor combination is not supported by system.

Install a supported microprocessor combination. See "Replacing Microprocessors."

Unsupported CPU stepping detected.

Microprocessor is not supported by system.

Install a correct version of the microprocessor in the specified microprocessor socket. See "Replacing Microprocessors."

Utility partition not available

<F10> key was pressed during POST, but no utility partition exists on the boot hard drive.

Create a utility partition on the boot hard drive. See "Using the Dell OpenManage Server Assistant CD" in your User's Guide.

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Warning: Detected mode change from RAID to SCSI of the embedded RAID subsystem. Warning: Detected missing RAID hardware for the embedded RAID subsystem. Data loss will occur! Press Y to switch mode to SCSI, press any other key to disable both channels. Press Y to confirm the change; press any other key to cancel.

Type of controller has changed since previous system boot.

Back up information on the hard drives before changing the type of controller used with the drives.

Warning! Firmware is out-ofdate, please update

Out-of-date firmware.

Update the system firmware. See "Using the Dell OpenManage Server Assistant CD" in your User's Guide for information on updating the system firmware.

Warning! No microcode update loaded for processor X

BIOS not up to date.

Upgrade the BIOS, but do not turn the system off before the upgrade. See "Using the System Setup Program."

Write fault Write fault on selected drive

Faulty diskette or hard drive.

Replace the diskette or hard drive. See "Replacing Drives."

Warning Messages
A warning message alerts you to a possible problem and asks you to take corrective action before the system continues a task. For example, before you format a diskette, a message might warn you that you might lose all data on the diskette, as a way to protect against inadvertently erasing or writing over the data. These warning messages usually interrupt the procedure and require you to respond by typing y (yes) or n (no). NOTE: Warning messages are generated by either the application program or the operating system. See your Installation and Troubleshooting Guide and the documentation that accompanied the operating system and application program for more information on warning messages.

Diagnostics Messages
When you run a test group or subtest in the system diagnostics, an error message might result. These particular error messages are not covered in this section. Record the message on a copy of the Diagnostics Checklist (located in "Getting Help" in the Installation and Troubleshooting Guide), and then follow the instructions in that section for obtaining technical assistance.

Alert Messages
The optional systems management software generates alert messages for your system. For example, the server agent software generates messages that appear in the SNMP trap log file. Alert messages consist of information, status, warning, and failure messages for drive, temperature, fan, and power conditions. More information about alert messages is provided in the systems management software documentation on the documentation CD that shipped with your system.

System Beep Codes


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When an error that cannot be reported on the monitor occurs during a boot routine, the system may emit a series of beeps that identify the problem. The beep code is a pattern of sounds; for example, one beep followed by a second beep and then a burst of three beeps (code 1-1-3) means that the computer was unable to read the data in NVRAM. This information is valuable if you need to call for technical assistance. When a beep code is emitted, record it on a copy of the Diagnostics Checklist, and then look it up in Table 2. If you are unable to resolve the problem by looking up the meaning of the beep code, use the system diagnostics to identify a more serious cause.

Table 2. System Beep Codes


Code 1-1-2 1-1-3 1-1-4 1-2-1 1-2-2 1-2-3 1-3-1 Cause CPU register test failure CMOS write/read failure BIOS checksum failure Programmable interval-timer failure DMA initialization failure DMA page register write/read failure Main-memory refresh verification failure Corrective Action Replace microprocessor 1. See "Adding or Replacing Microprocessors." If the problem persists, replace microprocessor 2. Replace the system board. Reflash the BIOS firmware. If the problem persists, replace the system board. Replace the system board. Remove and reseat the memory modules. If the problem persists, replace one or more memory modules. If the problem still persists, replace the system board.

1-3-2 1-3-3

No memory installed Chip set or data line failure in the first 64 KB of main memory Odd/even logic failure in the first 64 KB of main memory Address line failure in the first 64 KB of main memory Parity failure in the first 64 KB of main memory

Remove and reseat the memory modules. If the problem persists, replace the memory modules. If the problem still persists, replace the system board. Remove and reseat the memory modules. If the problem persists, replace the memory modules. If the problem still persists, replace the system board.

1-3-4

1-4-1

1-4-2

Bit failure in the first 64 KB of main memory

2-1-1 through 2-4-4

3-1-1

Slave DMA-register failure Master DMA-register failure Master interrupt-mask register failure Slave interrupt-mask register failure

Replace the system board.

3-1-2 3-1-3 3-1-4

3-2-4

Keyboard-controller test failure

Check the keyboard cable and connector for proper connection. If the problem persists, replace the keyboard. If the problem persists, replace the system board. Replace the system board. Replace the system board.

3-3-1 3-3-2

CMOS failure System configuration check failure

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3-3-3 3-3-4 3-4-2 3-4-3

Keyboard controller not detected Screen initialization failure Screen-retrace test failure Search for video ROM failure

Replace the system board. Replace the system board.

4-2-1 4-2-2 4-2-3 4-2-4 4-3-1 4-3-3 4-3-4 4-4-1 4-4-4

No timer tick Shutdown failure Gate A20 failure Unexpected interrupt in protected mode Improperly seated or faulty memory modules Defective system board Time-of-day clock stopped Super I/O chip failure (defective system board) Cache test failure (defective microprocessor)

Replace the system board.

Replace the system board. Ensure that all expansion cards are properly seated, and then reboot the system. Remove and reseat the memory modules. If the problem persists, replace the memory modules. If the problem still persists, replace the system board. Replace the system board. Replace the battery. If the problem persists, replace the system board. Replace the system board. Remove and reseat the specified microprocessor. If the problem still persists, replace the microprocessor.

System Status Indicators


The system bezel incorporates a system status indicator divided into blue and amber system status indicators (see Figure 1). The blue indicator lights when the system is operating correctly. The amber caution indicator lights when the system needs attention due to a problem with power, a cooling fan, internal temperature, or a hard drive. Table 3 lists the system's indicator patterns. Different patterns are displayed as events occur in the system.

Figure 1. Front-Bezel Indicators


1 Blue indicator 2 Amber caution indicator

Table 3. System Status Indicator Patterns


Blue Indicator Amber Caution Indicator Description

Off

Off

There is no power available to the system, or power is available to the system, but the system is not powered on.

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Off

Blinking

The system has detected an error.

On

Off

Power is on, and the system is operational.

Blinking

Off

The indicator has been activated to identify the system in a rack.

Front-Panel Indicators and Features


Additional indicators are located behind the bezel. The front-panel blue and amber system status indicator provides the same status information displayed on the bezel. Figure 2 shows the indicators and features of the front-panel, and Table 4 defines the meaning of the indicator patterns displayed. Figure 2. Front-Panel Features

1 Blue and amber system status indicator 2 NIC2 link and activity indicator 3 NIC1 link and activity indicator 4 Hard-drive indicator 5 Latch for system doors 6 Video connector 7 Diskette drive 8 Hard drives (3) 9 CD drive 10 Power button 11 Identification button 12 Keyboard/mouse connector 13 USB connector 14 Bezel system status indicator connector

Table 4. Front-Bezel and Front-Panel Indicator Patterns

LED Indicator

Icon

Description

Blue and amber system status indicator

The blue system status indicator lights up during normal system operation. The server management software can also cause the blue system status indicator to flash to identify a particular system. The amber system status indicator flashes when the system needs attention due to a problem with power supplies, fans, system temperature, or hard drives. NOTE: If the system is connected to AC power, the amber system status indicator will flash regardless of whether the system has been powered on.

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NIC1 and NIC2 link and activity indicators

The link and activity indicators for the two integrated NICs light when the NICs are in use.

Hard-drive indicator

The green hard-drive activity indicator flashes when the hard drives are in use (see Figure 4 for more information on hard-drive indicators).

Power button

The power button lights when the system power is on.

The power button controls the DC power output of the system's power supplies. The power button lights green when the system power is on. NOTE: If you turn off the system using the power button and the system is running an ACPI-compliant operating system (such as Microsoft Windows 2000), the system performs a graceful shutdown before the power is turned off. If the system is not running an ACPIcompliant operating system, the power is turned off immediately after the power button is pressed. The two identification buttons on the front and back panels can be used to locate a particular system within a rack. When one of these buttons is pushed, the blue identification indicators on the front and back blink until one of the buttons is pushed again.

The front panel also incorporates a USB connector, a video connector, and a PS/2 connector to connect a mouse and keyboard using a Y-cable (see Figure 3).

Back-Panel Features
The following features are on the system's back panel (see Figure 3): Figure 3. Back-Panel Features

1 PCI expansion-card slots (2) 2 External SCSI connector 3 System identification button 4 Blue and amber system status indicator 5 Server management connector (when available) 6 NIC connectors (2) 7 USB connectors (2) 8 Mouse connector 9 Serial connector 10 AC or DC power input connectors (PS1 [left] and PS2) 11 Video connector 12 Keyboard connector 13 System status indicator connector

The system status indicator connector (13 in Figure 3) is used to extend the blue and amber system status indicator (4 in Figure 3) to the cablemanagement arm when the system is installed in a rack.

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SCSI Hard-Drive Indicators


If your system has SCSI hard drives and if the integrated RAID controller is activated, two indicators on each of the hard-drive carriers provide information on the status of the hard drives (see Figure 4). The SCSI backplane firmware controls the drive power-on/fault indicator.

Figure 4. Hard Drive Indicators


1 Drive power-on/fault indicator (green or amber) 2 Drive-activity indicator (green)

Table 5 lists the drive indicator patterns. Different patterns are displayed as drive events occur in the system. For example, in the event of a harddrive failure, the "drive failed" pattern appears. After the drive is selected for removal, the "drive being prepared for removal" pattern appears, followed by the "drive ready for insertion or removal" pattern. After the replacement drive is installed, the "drive being prepared for operation" pattern appears, followed by the "drive online" pattern. NOTE: If the optional ROMB card is not installed, you will see only the "drive online" indicator patterns. You will also see the drive-activity indicator blink when the drive is being accessed.

Table 5. SCSI Hard-Drive Indicator Patterns


Condition Identify drive Drive being prepared for removal Drive ready for insertion or removal Drive being prepared for operation Drive predicted failure Drive failed Drive rebuilding Drive online Indicator Pattern The green power-on/fault indicator blinks 4 times per second. The green power-on/fault indicator blinks 2 times per second. Both drive indicators are off. The green power-on/fault indicator is on. The power-on/fault indicator slowly blinks green, amber, and off. The amber power-on/fault indicator blinks 4 times per second. The green power-on/fault indicator blinks slowly. The green power-on/fault indicator is on.

Redundant Power-Supply Features and Indicators


Your system may have one or two power supplies installed. Your system may require AC input power or it may require 48 VDC input power. A system designed for 48 VDC input power has power subsystem components that are not compatible with a system designed for AC power input. Each power supply has three indicators that indicate the power on status, fault, and whether the proper input power is present. If two power supplies are installed, the power supplies are hot-pluggable (see Figure 5 and Table 6).

Figure 5. Redundant Power-Supply Features

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1 Power-supply status indicator 2 Power-supply fault indicator 3 Power input line status indicator

Table 6. Power-Supply Indicator Patterns


Indicator Power-supply status Power-supply fault Power input line status Description Green indicates that the power supply is operational. Red indicates a problem with the power supply. Green indicates that a valid source voltage is connected to the system.

Back to Contents Page

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Removing and Replacing Parts: Dell PowerEdge 1650 Systems Service Manual

Back to Contents Page

Removing and Replacing Parts


Dell PowerEdge 1650 Systems Service Manual
Overview Removing and Replacing the Optional Front Bezel Opening the System Doors Inside the System Removing the Control Panel Replacing Power Supplies Replacing a Cooling Fan Replacing the Cooling Fan Bracket Replacing Drives Adding and Replacing Memory Modules Adding or Replacing a Microprocessor System Board Features Replacing the System Board Replacing the SCSI Backplane Board Replacing the Power Distribution Board Replacing the Power Entry Module Replacing the ROMB Card Replacing the ERA Card

Riser-Board Expansion-Card Connectors Replacing an Expansion Card

Replacing the Battery

Overview
The procedures in this guide require that you open or remove the cover and work inside the system. While working inside the system, do not attempt to service the system except as explained in this manual and elsewhere in system documentation. Always follow the instructions closely. Make sure to review all of the procedures in "Safety Instructions" in your System Information document. This section provides servicing procedures for components inside the system. Before you start any of the procedures in this section, perform the following tasks:
q

Perform the procedures described in "External Visual Inspection." Read the safety information in the System Information booklet.

When there is no replacement procedure provided, use the removal procedure in reverse order to install the replacement part.
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Recommended Tools
You need the following to perform the procedures in this section:
q

The system diagnostics diskette set appropriate for your system Key to the system keylock #1 and #2 Phillips screwdriver Wrist grounding strap

Removing and Replacing the Optional Front Bezel


The optional front bezel has system status indicators. A lock on the bezel restricts access to the power button, diskette drive, CD drive, hard drive(s), and the interior of the system.
q

To remove the bezel, use the system key to unlock the keylock on the bezel, press the tab at each end of the bezel, and then pull the bezel away from the system (see Figure 1). To replace the front bezel, fit the tabs on the bezel into the corresponding slots in the front panel and lock the keylock.

Figure 1. Removing and Replacing the Optional Front Bezel


1 Keylock 2 Front bezel 3 Tabs (2)

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Opening the System Doors


Two doors on the top of the system provide access to the system board and other internal components. To open the system doors, perform the following steps: 1. Observe the safety instructions in the System Information document. 2. Remove the optional front bezel, if it is installed. 3. If the system is installed in a rack, loosen the front-panel thumbscrews that secure the system to the rack cabinet, and slide the system out of the rack to the slide assembly's fully extended position. 4. If the optional security screw is installed on the system cover, remove it now.

Figure 2. Opening the System Doors


1 Left door 2 Right door 3 Latch 4 Optional security screw

5. Press the latch on the system front panel and lift the left door. 6. Lift the right door. When closing the doors, be sure to close the right door first and then the left door.

Inside the System


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In Figure 3, the system cover and front bezel are removed to provide an interior view of the system.

Figure 3. Inside the System


1 Cooling fans (5 or 6) 2 Optional ROMB card 3 Riser-board expansion-card slots (2) 4 Diskette drive 5 Hard drives (3) 6 CD drive 7 SCSI backplane board 8 Power supply distribution board 9 Microprocessors (2) 10 Power supplies (2)

The system board can accommodate one or two microprocessors. A riser board accommodates one or two PCI expansion cards. Up to four memory modules may be installed on the system board. The hard-drive bays provide space for up to three 1-inch SCSI hard drives or two IDE hard drives. SCSI hard drives are connected to a SCSI host adapter on the system board through the SCSI backplane board. IDE hard drives are connected directly to the system board. The peripheral bays provide space for an optional 3.5-inch diskette drive and a CD drive. The power supply distribution board (PSDB) provides hot-plug logic and power distribution for the system. Two hot-pluggable, redundant power supplies provide power to the system board and internal peripherals. Separate PSDBs, power supplies, and power entry modules are provided for systems powered by -48 VDC and for systems powered by AC input power. During an installation or troubleshooting procedure, you may be required to change a jumper. For information on the system board jumpers, see "Jumpers and Connectors."

Removing the Control Panel


In Figure 4, the control panel is shown removed from the system chassis.

Figure 4. Removing the Control Panel


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1 Thumbscrew 2 Fan power connector 3 Hex-head Phillips screw 4 System status indicator connector 5 Control panel board 6 Control panel flex cable connector

To remove the control panel, perform the following steps. CAUTION: Read the safety instructions in your System Information document.

1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlets. 2. Open the system doors. 3. Remove the front cooling fan, located behind the control panel. The fan power cable attaches to the control panel flex cable assembly (see Figure 4). 4. Loosen the thumbscrew that secures the flex cable assembly to the control panel board (PLANAR). 5. Remove the hex-head screw that secures the control panel board to the chassis (see Figure 4). 6. Slide back the control panel board and lift it from the system.

Replacing Power Supplies


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CAUTION: Before attempting to install the replacement power supply, check to ensure that you are installing the same type power supply. You cannot install an AC input power supply in a system configured for 48 VDC power; and conversely, you cannot install a 48 VDC power supply in a system configured for AC power. Your system may have one or two power supplies installed. If two power supplies are installed, they are hot-pluggable, which means that you can replace one without shutting down the system and turning off the power. For systems with two hot-pluggable power supplies, begin this procedure at step 2. CAUTION: Read the safety instructions in your System Information document.

1. If your system has a single power supply, turn off the system, including any attached peripherals, and disconnect the system from the electrical outlets. 2. Open the system doors. CAUTION: In a system with two power supplies, the power supplies are hot-pluggable. Remove and replace only one power supply at a time. CAUTION: The connectors on the PSDB contain high voltages. Do not remove the metal cover from the PSDB or touch the connectors on the PSDB or the power supply. 3. Identify the failed supply using the red fault indicator on the top of the supply (see "Messages, Codes, and Indicators"). 4. While grasping the power supply handle, slide the power supply away from the PSDB 0.75 inch (2 cm), and then lift the power supply out of the chassis (see Figure 5).

Figure 5. Replacing a Power Supply


1 Alignment stud 2 AC power supply (one notch on card-edge connector) 3 48 VDC power supply (two notches on card-edge connector)

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5. To install the replacement power supply, align the stud on the side of the power supply (see Figure 5) with the corresponding notch in the chassis, and then lower the power supply into the chassis. 6. Slide the power supply toward the PSDB until the power supply connector is fully seated in the PSDB connector.

Replacing a Cooling Fan


Your system may have five or six cooling fans. If your system has the optional second power supply installed, the sixth fan is provided to cool the second power supply. CAUTION: Read the safety instructions in your System Information document.

1. Open the system doors. CAUTION: The cooling fans are hot-pluggable. To maintain proper cooling while the system is on, replace only one fan at a time.

2. Locate the faulty fan. The amber fault indicator adjacent to the fan power connector blinks if the fan is faulty. 3. Check the cooling fan power cable connection on the system board or control panel board (see Figure 6).
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Figure 6. Cooling Fan


1 Finger guard 2 Optional power-supply cooling fan 3 System board cooling fans (4) 4 Control panel board 5 Power-supply cooling fan

4. If the problem is not resolved, install a replacement cooling fan. a. Disconnect the fan power cable from the system board or control panel board. b. Lift the defective fan straight up out of the power-supply bay or fan bracket (see Figure 6). c. Insert the new fan into the power-supply bay or fan bracket. When replacing the fan, ensure that the finger guard on the fan faces the back of the system and the fan cable points toward the fan power cable connector on the system board or control panel board (see Figure 6). d. Connect the fan power cable to the system board or control panel board. 5. If the replacement fan does not operate, the system board is faulty. NOTE: After installing a new fan, allow up to 30 seconds for the system to recognize the fan and determine whether it is working properly.

Replacing the Cooling Fan Bracket


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CAUTION: Read the safety instructions in your System Information document. CAUTION: The cooling fan bracket must be replaced only with the power turned off.

1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlets. 2. Open the system doors. 3. Locate the cooling fan bracket (see Figure 7).

Figure 7. Removing the Cooling Fan Bracket


1 Release tab 2 Cooling fan bracket 3 System board cooling fan connectors (4)

4. Remove the cooling fan bracket: a. Disconnect the fan power cable from the system board for each cooling fan mounted on the fan bracket. Do not remove the fans from the bracket at this time. b. Press the fan bracket release tab, lift the fan bracket out of the system with the fans attached, and set the bracket with fans installed on a smooth surface. c. Lift the fans straight up out of the fan bracket (see Figure 7). 5. Insert the fans into the new replacement fan bracket. When replacing the fans, ensure that the finger guard on the fan faces the back of the system and the fan cable points toward the fan power cable connector on the system board (see Figure 7). 6. Lower the fan bracket into place into the chassis. The bracket release latch clicks as it locks in place.
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7. Connect the fan power cables to the system board.

Replacing Drives
CAUTION: Read the safety instructions in your System Information document.

Your system may have a diskette drive, a CD drive, and up to three SCSI or up to two IDE hard drives installed. Procedures for replacing all drives are found in the following subsections.

Removing the Diskette Drive


To remove the diskette drive, perform the following steps: 1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlets. 2. Open the system doors. 3. Disconnect the diskette drive interface cable from the FLOPPY connector on the top of the SCSI backplane assembly (or, if IDE drives are installed, from the FLOPPY connector on the system board). 4. Push down on the drive retention latch approximately 6.35 mm (0.25 inch) while pulling the diskette drive out of the peripheral bay (see Figure 8).

Figure 8. Replacing the Diskette Drive


1 FLOPPY connector on SCSI backplane 2 Diskette drive retention latch 3 Diskette drive in peripheral bay

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Installing a Replacement Diskette Drive


1. If the replacement diskette drive has no carrier tray, remove the faulty diskette drive from its carrier tray: a. Grasp both the right- and left-sides of the carrier tray and gently bend the sides backward (see Figure 9) until the diskette drive is released from the carrier tray. b. Fit the right edge of the new replacement diskette drive into the carrier tray, and then lower the left edge of the drive into the carrier tray until the drive snaps into place.

Figure 9. Removing the Diskette Drive From the Carrier Tray


1 Diskette drive carrier tray 2 Diskette drive 3 Retention tab

2. Attach the ribbon cable to the back of the diskette drive and route the cable through the cable cover on the back of the carrier. 3. Slide the drive and its carrier tray into the peripheral bay (see Figure 8) until it is fully seated. Ensure that you do not damage the ribbon cable at the back of the drive. The retention tab clicks when it locks in place. 4. Connect the drive data cable to the connector labeled "FLOPPY" on the SCSI backplane (or system board, if your system has IDE hard drives installed). 5. Close the system doors. 6. Replace the front bezel, if it was removed. 7. Reconnect the system and peripherals to their electrical outlets.

Removing the CD Drive


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To remove the CD drive, perform the following steps: 1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlets. 2. Open the system doors. 3. Disconnect the CD drive interface cable from the connector on the interposer board on the back of the CD drive assembly. 4. Push down on the drive release latch approximately 6.35 mm (0.25 inch) while pulling the CD drive out of the peripheral bay (see Figure 10).

Figure 10. Replacing the CD Drive


1 CD drive retention latch 2 CD drive interface cable 3 CD drive connector on SCSI backplane 4 SCSI backplane board 5 CD drive in peripheral bay

Installing a Replacement CD Drive


1. If the replacement CD drive has no carrier tray, remove the faulty CD drive from its carrier tray: a. Grasp both the right- and left-sides of the carrier tray and gently bend the sides backward (see Figure 11) until the CD drive is released from the carrier tray. b. Fit the right edge of the new replacement CD drive into the carrier tray, and then lower the left edge of the drive into the carrier tray until the drive snaps into place.

Figure 11. Removing the CD Drive From its Carrier Tray

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1 CD drive carrier tray 2 CD drive 3 Retention tab

2. Slide the drive and its carrier tray into the peripheral bay (see Figure 10) until it is fully seated. The retention tab clicks when it locks in place. 3. Connect the CD drive data cable to the connector on the interposer board on the back of the CD drive assembly. 4. Close the system doors. 5. Replace the optional front bezel, if it was removed. 6. Reconnect the system and peripherals to their electrical outlets.

Removing a SCSI Hard Drive


Each SCSI hard drive is mounted in a hard-drive carrier. NOTICE: Hot-pluggable hard drives are only supported if the optional ROMB card and appropriate software is installed. CAUTION: Read the safety instructions in your System Information document.

If a ROMB card and software are installed, hot-pluggable drives can be individually shut down and replaced while the system is operating. To remove a hard drive and its carrier, perform the following steps: 1. If the system does not have an optional ROMB card installed, shut down the system and disconnect the peripheral and power cables from their
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outlets. 2. Open the system doors. 3. For systems with a ROMB card and software, shut down the hard-drive slot you intend to remove. Wait until both SCSI hard-drive indicators on the drive carrier handle are turned off before proceeding. 4. Open the drive carrier handle and slide the carrier forward until it is free of the drive bay (see Figure 12). Figure 12. Replacing the SCSI Hard Drive and Carrier

1 Hard-drive carrier handle

Installing a Replacement SCSI Hard Drive


To install a replacement hard drive, perform the following steps: 1. If your replacement hard drive is installed in its carrier, go to step 4. 2. If the replacement hard drive has no carrier, remove the faulty hard drive from its carrier: a. Remove the four screws that secure the drive to the carrier (see Figure 13). b. Remove the hard drive from the carrier. Figure 13. Removing the SCSI Hard Drive From the Carrier

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1 Hard-drive carrier 2 Screws (4) 3 Hard drive

3. Insert the replacement hard drive into the carrier and install four screws to secure the drive. 4. Open the handle on the carrier and install the replacement hard drive and carrier into its slot in the drive bay (see Figure 12). 5. Close the handle until it engages the front panel, locking the drive in place. 6. Replace the front bezel, if it was removed. 7. If the drive is a hot-pluggable replacement that has already been prepared, turn on the drive bay and reintegrate the drive. If the replacement drive is not a hot-pluggable hard drive, reconnect the system and peripherals to their electrical outlets, turn on the system, and run the system diagnostics to test and prepare the new drive.

Removing an IDE Hard Drive


Your system may have one or two IDE hard drives. Each IDE hard drive is mounted in a hard-drive carrier. NOTICE: IDE hard drives are not supported in systems with a SCSI backplane board. CAUTION: Read the safety instructions in your System Information document.

To remove an IDE hard drive and its carrier, perform the following steps:

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1. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlets. 2. Remove the optional front bezel, if it is installed. 3. Open the system doors. 4. Turn the compression latch that secures the drive-retention bracket to the chassis (see Figure 14). Figure 14. Removing the IDE Drive and Carrier

1 IDE hard drive and carrier 2 IDE drive-retention bracket 3 Compression latch

5. Rotate the right end of the drive-retention bracket away from the system's front panel (see Figure 14). 6. Set the drive retention bracket aside, out of the way. It must be installed after the replacement drive is installed. 7. Slide the IDE hard-drive carrier forward slightly (see Figure 14). 8. Disconnect the IDE data cable from the back of the drive. This cable connects to the other IDE drive (if present) and to the IDE connector on the system board (see Figure 26). 9. Disconnect the power cable from its connector on the back of the IDE hard drive. 10. Pull the IDE hard drive and its carrier out of its slot.

Installing a Replacement IDE Hard Drive


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1. If your replacement IDE hard drive is installed in its carrier, go to step 4. 2. If the replacement hard drive has no carrier, remove the faulty hard drive from its carrier: a. Remove the four screws that secure the drive to the carrier (see Figure 15). b. Remove the hard drive from the carrier. Figure 15. Removing the IDE Hard Drive From the Carrier

1 IDE hard drive 2 Hard-drive carrier 3 Screws (4)

3. Insert the replacement hard drive into the carrier and install four screws to secure the drive. 4. Slide the replacement hard drive and carrier into its slot in the drive bay (see Figure 14). 5. Connect the IDE data cable to the drive (see Figure 26 for the location). 6. Connect the IDE power Y-cable to the drive and to the IDE_POWER connector on the system board (see Figure 26). CAUTION: Failure to reinstall the retention bracket could cause damage to the IDE hard drives.

7. Reinstall the IDE drive retention bracket and turn the compression latch to secure it.
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8. Close the system doors. 9. Replace the front bezel if one was removed.

Riser-Board Expansion-Card Connectors


Expansion cards are installed on the system's riser board (see Figure 16). The riser board plugs into the RISER connector on the system board and is considered an extension of the system board. Your system is available with two different riser board configurations (see Figure 16):
q

Two 64-bit, 66-MHz expansion slots One 64-bit, 66-MHz expansion slot (PCI2) and one 32-bit, 33-MHz expansion slot (PCI1) for 5-V cards NOTE: The optional server management card uses the 32-bit, 33-MHz, 5-V expansion slot.

You can install only half-length PCI cards in the lower expansion slot (PCI2). You can install a full-length expansion card in the upper expansion slot (PCI1) unless you have installed an optional server management card. In this case, neither slot will accommodate full-length cards. Figure 16. Riser-Board Expansion-Card Connectors

1 PCI1 (64-bit, 66-MHz) 2 PCI2 (64-bit, 66-MHz) 3 PCI1 (32-bit, 33-MHz) 4 PCI2 (64-bit, 66-MHz)

Replacing an Expansion Card


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Figure 17. Replacing an Expansion Card


1 Captive thumbscrew on expansion-card latch 2 Expansion card 3 Full-length card guide 4 Riser board 5 Expansion-card connector 6 Card-edge connector

To replace an expansion card, perform the following steps. CAUTION: Read the safety instructions in your System Information document.

1. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet. 2. Open the system doors. 3. Disconnect any cables connected to the card. 4. Remove the expansion-card latch by loosening the captive thumbscrew and removing the latch (see Figure 17). 5. Grasp the expansion card by its edges and remove it from the expansion-card connector.

Installing a Replacement Expansion Card


To install a replacement or an additional expansion card, perform the following steps: 1. Prepare the replacement expansion card for installation. See the documentation that came with the expansion card for information on configuring the card, making internal connections, or otherwise customizing the card for the system.
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2. If the replacement card is an identical replacement, ensure that any jumpers or configuration switches are set in an identical manner as the expansion card you just removed. 3. Locate the slot from which you removed the faulty expansion card. If this is an additional expansion card, select the expansion slot in which you will install the new expansion card. 4. Install the new expansion card: a. Remove the filler panel bracket from the expansion slot, if this is a new installation. b. Lower the card into the system. If the card is a full-length card, you may need to guide the front edge of the card into the full-length card support bracket. c. Insert the card-edge connector firmly into the expansion-card connector on the riser board until the card is fully seated. 5. When the card is seated in the connector, replace and secure the expansion-card latch. 6. Connect any cables that should be attached to the card. See the documentation supplied with the card for information about its cable connections. 7. Close the system doors. 8. Replace the front bezel, if one was removed. 9. Close the system doors, reconnect the system and peripherals to their electrical outlets, and turn them on.

Adding and Replacing Memory Modules


The four memory module sockets on the system board can accommodate from 256 MB to 4 GB of registered SDRAM. The memory module sockets are arranged in pairs consisting of two banks (bank 1 and bank 2). These banks are located near the back edge of the system board (see Figure 26) next to the back power supply. CAUTION: Read the safety instructions in your System Information document.

System Memory Upgrade Kits


The system is upgradable to 4 GB by installing combinations of 128-, 256-, 512-MB, and 1-GB registered memory modules. If you receive an error message stating that the maximum memory has been exceeded, see Messages, Codes and Indicators. You can purchase memory upgrade kits from the system manufacturer as needed.

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NOTE: The memory modules must be PC-133 compliant.

Memory Module Installation Guidelines


Starting with the socket farthest from the power-supply bay, the memory module sockets are labeled BANK1_DIMM_A, BANK1_DIMM_B, BANK2_DIMMA, and BANK2_DIMM_B (see Figure 18). When you install memory modules, follow these guidelines:
q

You must install memory modules in matched pairs (see Figure 18). Install a pair of memory modules in bank 1 before installing a second pair in bank 2.

Figure 18. Memory Module Slots

1 BANK2_DIMM_B 2 BANK2_DIMM_A 3 BANK1_DIMM_B 4 BANK1_DIMM_A 5 Bank 1 6 Bank 2

Table 2 illustrates several sample memory configurations based on these guidelines. Table 2. Sample Memory Module Configurations Total Desired Memory BANK 1 DIMM_A BANK 1 DIMM_B BANK 2 DIMM_A BANK 2 DIMM_B

256 MB 512 MB 1 GB

128 MB 256 MB 256 MB

128 MB 256 MB 256 MB

None None 256 MB

None None 256 MB

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4 GB

1 GB

1 GB

1 GB

1 GB

Performing a Memory Upgrade


To perform a memory upgrade to the system board, perform the following steps. CAUTION: Before you perform this procedure, you must turn off the system and disconnect it from its power source. For more information, read the safety instructions in your System Information document." 1. Open the system doors. 2. Locate the memory module sockets in which you will install or replace memory modules. Figure 24 shows the general location of the memory module sockets on the system board. Figure 16 shows the order of the memory module sockets. 3. Install or replace the memory modules as necessary to reach the desired memory total (see "Adding or Installing Memory Modules" or "Removing Memory Modules"). 4. Close the system doors, reconnect the system to the electrical outlet, and turn on the system. After the system completes the POST routine, it runs a memory test. The system detects that the new memory does not match the system configuration information and displays an error message. 5. Press <F2> to enter the System Setup program, and check the System Memory setting on the System Setup screens. The system should have already changed the value in the System Memory setting to reflect the newly installed memory. 6. If the System Memory value is incorrect, one or more of the memory modules may not be installed properly. Repeat steps 1 through 5, checking to make sure that the memory modules are firmly seated in their sockets. 7. Run the system memory test in the system diagnostics.

Adding or Installing Memory Modules


To add or install a memory module, perform the following steps. CAUTION: Read the safety instructions in your System Information document.

1. Press down and outward on the ejectors on the memory module socket, as shown in Figure 19, to allow the memory module to be inserted into the socket. 2. Align the memory module's edge connector with the slot in the center of the memory module socket, and insert the memory module into the socket (see Figure 19).
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The memory module socket has two alignment keys that allow the memory module to be installed in the socket in only one way. 3. Press down on the memory module with your thumbs while pulling up on the ejectors with your index fingers to lock the memory module into the socket (see Figure 19). When the memory module is properly seated in the socket, the ejectors on the memory module socket should align with the ejectors on the other sockets with memory modules installed. 4. Repeat steps 1 through 3 of this procedure to install the remaining memory modules. 5. Perform steps 4 through 7 of "Performing a Memory Upgrade." Figure 19. Adding or Installing a Memory Module

1 Edge connector alignment key 2 Memory module socket ejectors (2) 3 Socket

Removing Memory Modules


CAUTION: Read the safety instructions in your System Information document. To remove a memory module, press down and outward on the ejectors on each end of the socket until the memory module pops out of the socket (see Figure 20). Figure 20. Removing Memory Modules

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1 Memory module socket ejectors (2)

Adding or Replacing a Microprocessor


The system board has two zero-insertion-force (ZIF) sockets which hold microprocessors and heat-sink assemblies. If you are adding a microprocessor, the secondary microprocessor must have the same operating frequency as the first. For example, if the system has a 1.13-GHz primary microprocessor, your secondary microprocessor must also be a 1.13-GHz microprocessor. NOTICE: If you are upgrading a system by installing a secondary microprocessor, or one or two higher-speed microprocessors, you must order your upgrade kits from the system manufacturer. The upgrade kits from the system manufacturer contain the correct version of the microprocessor for use as a secondary microprocessor.

Removing a Microprocessor and Heat-Sink Assembly


To remove the microprocessor and heat-sink assembly, perform the following steps. CAUTION: Read the safety instructions in System Information document. CAUTION: The microprocessor chip and heat sink can become extremely hot. Be sure the microprocessor has had sufficient time to cool before handling. CAUTION: When handling the microprocessor and heat-sink assembly, take care to avoid sharp edges on the heat sink.

1. Turn off the system, including any attached peripherals, and disconnect the power cable from its power source. 2. Open the system doors. 3. Locate the microprocessor ZIF sockets into which you will install or replace a microprocessor and heat-sink assembly. 4. To remove the retention clip that secures the heat sink to the microprocessor socket, press down firmly on the tab on the retention clip, and then
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remove the clip from the heat sink (see Figure 21). 5. Remove the heat sink and set it down with the underside of the heat sink facing up. NOTICE: Note the orientation of the heat sink with respect to the microprocessor and its ZIF socket. The heat sink and its securing clip must be aligned with the arrow beside the ZIF socket on the system board. NOTICE: Never remove the heat sink from a microprocessor unless you intend to remove the microprocessor. The heat sink is necessary to maintain proper heat transfer from the microprocessor. 6. Pull the socket release lever straight up until the microprocessor is released (see Figure 22). Figure 21. Retention Clip and Heat Sink Removal

1 Retention clip 2 Alignment arrow

7. Lift the microprocessor straight up and away from the ZIF socket (see Figure 22). Leave the release lever in the upright position so that the socket is ready for the replacement microprocessor. Figure 22. Removing the Microprocessor

1 Microprocessor chip 2 ZIF socket 3 Release lever

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Installing a Microprocessor and Heat-Sink Assembly


CAUTION: Read the safety instructions in your System Information document. NOTICE: Be careful not to bend any of the pins when unpacking the microprocessor chip. Bending the pins can permanently damage the microprocessor chip. To install an additional or a replacement microprocessor and heat-sink assembly, perform the following steps. This procedure assumes the system cover and front bezel have been removed, the system power is off, and all power cables and peripheral cables are disconnected. 1. Unpack the new microprocessor. If any of the pins on the microprocessor appear bent, see "Obtaining Technical Assistance" for instructions on obtaining technical assistance. NOTICE: Identifying the pin-1 corners is critical to positioning the chip correctly.

2. Identify the pin-1 corner of the microprocessor by turning the chip over and locating the tiny gold triangle that extends from one corner of the large central rectangular area. The gold triangle points toward pin 1, which is also uniquely identified by a triangular pad (see Figure 23). Figure 23. Pin 1 Identification

1 Pin 1 corner (gold triangle)

3. Align the pin-1 corner of the microprocessor chip (see Figure 24) with the pin-1 corner of the microprocessor socket. NOTICE: Positioning the microprocessor incorrectly can permanently damage the chip and the system when you turn on the system.

4. Install the microprocessor chip in the socket (see Figure 24). a. If the release lever on the microprocessor socket is not all the way up, move it to that position now.

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NOTICE: When placing the microprocessor chip in the socket, be sure that all of the pins on the chip go into the corresponding holes of the socket. Be careful not to bend the pins. b. With the pin-1 corners of the chip and socket aligned, set the chip lightly in the socket and make sure that all pins are matched with the correct holes in the socket. Because the system uses a ZIF microprocessor socket, there is no need to use force (which could bend the pins if the chip is misaligned). When the chip is positioned correctly, it should drop down into the socket with minimal pressure. c. When the chip is fully seated in the socket, rotate the socket release lever back down until it snaps into place, securing the chip. Figure 24. Installing the Microprocessor

1 Pin 1 corner of microprocessor aligned with pin-1 corner of ZIF socket

NOTICE: Note the orientation of the heat sink with respect to the microprocessor and its ZIF socket. The heat sink and its securing clip must be aligned with the arrow head beside the ZIF socket on the system board. 5. Place the new heat sink on top of the microprocessor chip (see Figure 25). 6. Replace the retention clip: a. Orient the clip so that the release tab is facing the back of the system and the alignment arrow on the system board. b. Hook the unfolded end of the clip over the tab on the edge of the socket facing the front of the system. c. Press down on the release tab on the free end of the clip to snap the clip over the tab on the socket (see Figure 25). Figure 25. Installing the Heat Sink and Retention Clip

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1 Retention clip 2 Heat sink 3 Alignment tab 4 Microprocessor chip 5 Alignment arrow head on system board 6 ZIF socket 7 Slot in system board

7. Close the system doors. 8. Replace the front bezel, if one was removed. 9. Reconnect your system and peripherals to their electrical outlets, and turn them on. As the system boots, it detects the presence of the new microprocessor and automatically changes the system configuration information in the System Setup program. 10. Press <F2> to enter the System Setup program, and check that the microprocessor categories match the new system configuration. 11. Run the system diagnostics to verify that the new microprocessor is operating correctly. See "Running the System Diagnostics" for information on running the diagnostics and troubleshooting any problems that may occur.

System Board Features


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Figure 26 identifies the system board features. Use this figure when replacing your system board or components that attach to the system board. Figure 26. System Board Features

1 Serial (SERIAL [top]) and video (VGA [bottom]) ports 2 Mouse (MOUSE [top]) and keyboard (KYBD [bottom]) connectors 3 NIC (ETHERNETn [top]) and USB (USB2 [bottom]) connectors 4 NIC (ETHERNETn [top]) and USB (USB1 [bottom]) connectors 5 ROMB card connector (RAID) 6 Server management port connector 7 Cable-management arm system status connector 8 System ID button (REAR_ID) 9 External SCSI connector (SCSI_B) 10 Riser board connector (RISER) 11 Embedded remote assistant connector (ERA) 12 System battery (BATTERY) 13 System board fan connectors (FANn) (4) 14 SCSI backplane board connector (BACKPLANE_1) 15 Diskette drive connector (FLOPPY) 16 CD drive connector (CD-ROM) 17 IDE drive connector (IDE) 18 IDE drive power connector (IDE_POWER) 19 Control panel connector (FRONT_ PANEL) 20 System board power connector (POWER) 21 Microprocessor 2 (PROCESSOR2) 22 Microprocessor 1 (PROCESSOR1) 23 Memory module sockets (BANK1_DIMM_A through BANK2_DIMM_B) 24 Optional power-supply fan connector (FAN_6)

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Replacing the System Board


Figure 27. Replacing the System Board
1 System board 2 Thumbscrew

Removing the System Board


To remove the system board, perform the following steps. CAUTION: Read the safety instructions in your System Information document.

1. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet. 2. Open the system doors. 3. Remove the SCSI backplane, if it is installed. 4. Disconnect the fan power cables and remove the fans and the fan bracket assembly on the system board. 5. Disconnect the DC power connector on the system board (POWER). 6. Disconnect the control panel connector on the system board (FRONT_PANEL). 7. Remove all external peripheral cables from their connectors at the back of the system. 8. Record the locations and remove all internal cables attached to the system board. 9. Remove the expansion cards. 10. Loosen the thumbscrew securing the system board to the chassis. 11. Slide the system board toward the front of the system chassis about 6.3 mm (0.25 inch).
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12. Carefully lift the system board up and out of the chassis. Be sure to lift evenly and not twist the system board. 13. Place the system board on a smooth, antistatic surface. 14. Remove the optional ROMB card, if it is installed. 15. Remove the microprocessor and heat-sink assemblies. 16. Remove the memory modules.

Installing a Replacement System Board


To install a replacement system board, perform the following steps: 1. Press the system board evenly onto all of the grounding tabs on the floor of the chassis, and then slide it toward the back of the system about 6.3 mm (0.25 inch). 2. Tighten the thumbscrew to secure the system board to the chassis. 3. Install the memory modules. 4. Install the microprocessor and heat-sink assemblies. 5. Check to ensure that the system board jumpers and switches are set to the same settings as the board you removed. 6. Install the expansion cards. 7. Connect all internal cables. 8. Install the optional ROMB card, if one was installed on the system board you removed. 9. Replace the cooling fans and their fan bracket assembly. 10. Carefully check for any cables or components not installed or improperly seated in their connectors on the system board. 11. Close the system doors. 12. Replace the front bezel, if one was removed. 13. Connect external peripheral cables. 14. Connect the power cable to the system and turn the system on.

Replacing the SCSI Backplane Board


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NOTICE: Systems with IDE hard drives do not have a SCSI backplane board.

The SCSI backplane board has connectors on the top that connect to the CD drive and the diskette drive. The bottom of the SCSI backplane board has connectors for connecting hard drives to the system board SCSI controller. A release latch on the back-right corner must be moved to the left to release the SCSI backplane board (it is not necessary to touch this latch when installing the SCSI backplane board).

Figure 28. SCSI Backplane


1 CD drive connector 2 Diskette drive connector 3 Handle 4 Release latch

To remove a SCSI backplane board, perform the following steps. CAUTION: Read the safety instructions in your System Information document.

1. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet. 2. Open the system doors.

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3. Remove the front fan bracket. 4. Pull each hard-drive carrier partially out of its slot, approximately 2.5 cm (1 inch). 5. Disconnect the diskette drive interface cable from the top right of the SCSI backplane board (see Figure 8). 6. Disconnect the CD drive interface cable from the top left of the SCSI backplane board (see Figure 10). 7. Press the release latch toward the SCSI backplane board and lift the SCSI backplane board up and out of the system chassis.

Replacing the Power Supply Distribution Board


CAUTION: Read the safety instructions in your System Information document.

To remove a power supply distribution board (PSDB), perform the following steps. CAUTION: Avoid touching the cable connectors on the power supplies. Wait 10 to 20 seconds after disconnecting the power cables before removing the power supplies or coming into contact with their cable connectors.

Figure 29. Power Supply Distribution Board Removal (AC Version)


1 Screw 2 Cover 3 AC input cable connector 4 AC input cable connector 5 DC output power connector

Figure 30. Power Supply Distribution Board Removal (DC Version)

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1 Screw 2 Cover 3 DC input cable connector 4 DC input cable connector 5 DC output power connector

1. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet. 2. Open the system doors. 3. Remove both power supplies. 4. Remove the screw securing the cover to the PSDB. 5. Disconnect the DC power cable connected to the system board. 6. Disconnect both of the input power cables connected to the top of the PSDB. 7. Lift the PSDB out of the system chassis.

Replacing the Power Entry Module


CAUTION: Read the safety instructions in System Information document.

Your system may have an AC power entry module, or it may have a 48 VDC power entry module. The two power entry modules are shown in Figure 31.

Figure 31. Power Entry Modules (AC module is shown installed)

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1 Ground stud (for DC cables) 2 Grounding nut (for DC cables) 3 Ground lug (DC cables) 4 48 VDC power entry module 5 48 VDC power entry cable 6 AC power entry module 7 AC power cables

Removing the Power Entry Module


This procedure may be used for AC power entry modules and 48 VDC power entry modules.

Figure 32. Removing the Power Entry Module (AC module shown)
1 Screw 2 Power entry module 3 Screw

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1. Turn off the system, including any attached peripherals, and disconnect the system from its electrical outlet(s). 2. Open the system doors. 3. Remove the power cables from both power entry module connectors. If you are removing 48 VDC power cables, you must also remove the ground lugs from the ground stud beside the power entry module. CAUTION: Avoid touching the cable connectors on the power supplies. Wait 10 to 20 seconds after disconnecting the power cables before removing the power supplies or coming into contact with their cable connectors. 4. Remove both power supplies. 5. At the back of the chassis, remove the screw that secures the power entry module to the chassis (see Figure 32). 6. Remove the screw that secures the power supply distribution board cover (see Figure 30). 7. On the side of the chassis, remove the screw that secures the forward end of the power entry module. 8. Disconnect the two power cables from the top of the power supply distribution board (see Figure 30). 9. Pull the power cables out the hole in the side of the chassis and set the power entry module aside.

Installing the Replacement Power Entry Module

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CAUTION: Before attempting to install the replacement power entry module, check to ensure that you are installing the same type module. You cannot install an AC power entry module in a system configured for 48 VDC power; and conversely, you cannot install a 48 VDC power entry module in a system configured for AC power. 1. At the forward end of the power entry module, insert the two cable connectors into the hole on the side of the chassis adjacent to the power supply distribution board. 2. Secure the forward end of the power entry module to the side of the chassis with the screw you removed in step 7 of "Removing the Power Entry Module" (see Figure 32). 3. Secure the back of the power entry module to the system back panel with the screw you removed in step 5 of "Removing the Power Entry Module" (see Figure 32). 4. Connect the two power input cables to the top of the power supply distribution board (see Figure 30). 5. Secure the top cover to the power supply distribution board (see Figure 30). 6. Replace both power supplies. 7. Close the system doors. 8. Install the power input cables to the power entry module's receptacles. If you are installing a 48 VDC cable assembly, install the ground lugs on the ground stud on the back panel of the system and secure it with the grounding nut (see Figure 31).

Replacing the ROMB Card


To replace the optional ROMB card, perform the following steps. CAUTION: Read the safety instructions in System Information document.

Figure 33. Replacing the ROMB Card

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1 Thumbscrew 2 ROMB card 3 Plastic standoffs (3)

Removing the ROMB Card


1. Turn off the system, including any attached peripherals, and disconnect the power cable from its power source. 2. Open the system doors. 3. Locate the ROMB card on the system board. 4. Loosen the thumbscrew securing the ROMB card to the system board. 5. Move the three plastic standoffs away from the ROMB card and lift the ROMB card off its connector.

Installing a Replacement ROMB Card


1. Locate the ROMB card connector on the system board (see Figure 33). 2. Align the edges of the ROMB card with the three plastic standoffs on the system board (see Figure 33) and install the card. When the card is fully seated, the three plastic standoffs snap over the edge of the card. 3. Secure the ROMB card with the thumbscrew (see Figure 33). 4. Check that the ROMB back-up battery (see Figure 33) is connected to the ROMB card.
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5. If necessary, connect the ROMB battery cable. 6. Close the system doors. 7. Replace the front bezel, if one was removed. 8. Reconnect the system and peripherals to their power sources, and turn them on. 9. Enter the System Setup program and verify that the setting for the SCSI controller has changed to properly reflect the presence of the RAID hardware (see "Using the System Setup Program"). 10. Reinstall the RAID software, if necessary (see the ROMB card software documentation for more information).

Replacing the ERA Card


To replace the optional ERA card, perform the following steps. CAUTION: Read the safety instructions in System Information document.

Figure 34. Replacing the ERA Card


1 Retention clip 2 ERA card connector 3 ERA card 4 Support bracket 5 System board

Removing the ERA Card


1. Turn off the system, including any attached peripherals, and disconnect the power cable from its power source.
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2. Open the system doors. 3. Locate the ERA card on the system board. 4. Loosen the plastic retention clip securing the ERA card to the system board. 5. Lift the ERA card off its connector and rotate the board up and out of its support bracket.

Installing a Replacement ERA Card


1. Locate the ERA card connector on the system board (see Figure 34). 2. Align the forward edges of the ERA card with the plastic support bracket on the system board (see Figure 34) and lower the card into the ERA card connector on the system board. 3. Secure the ERA card with the plastic retention clip (see Figure 34). 4. Close the system doors. 5. Replace the front bezel, if one was removed. 6. Reconnect the system and peripherals to their power sources, and turn them on.

Replacing the Battery


The system battery is a 3.0-V, coin-cell battery that maintains system configuration, date, and time information in a special section of memory when you turn off the system. The operating life of the battery ranges from 2 to 5 years, depending on how you use the system (for example, if you keep the system on most of the time, the battery gets little use and thus lasts longer). You may need to replace the battery if an incorrect time or date is displayed during the boot routine. You can operate the system without a battery; however, the system configuration information maintained by the battery in NVRAM is erased each time you remove power from the system. Therefore, you must reenter the system configuration information and reset the options each time the system boots until you replace the battery. To replace the battery, perform the following steps. CAUTION: Before you perform this procedure, you must turn off the system and disconnect it from its power source. See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information document. CAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions. See the System Information document for additional information.

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1. Enter the System Setup program and, if possible, make a printed copy of the System Setup screens (see "Using the System Setup Program"). 2. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 3. Open the system doors. 4. Remove the system battery (see Figure 26 for its location). You can pry the system battery out of its socket with your fingers or with a blunt, nonconductive object such as a plastic screwdriver. 5. Install the new system battery with the side labeled "+" facing up (see Figure 35).

Figure 35. Replacing the System Battery


1 System battery

6. Close the system doors. 7. Replace the front bezel, if one was removed. 8. Reconnect the system and any attached peripherals to their electrical outlets, and turn them on. 9. Enter the System Setup program to confirm that the battery is operating properly (see "Using the System Setup Program"). 10. Enter the correct time and date in the System Setup program's Time and Date settings. 11. Re-enter any system configuration information that is no longer displayed on the System Setup screens, and then exit the System Setup program. 12. To test the newly installed battery, power down and disconnect the system from its electrical source for at least an hour. 13. After an hour, connect the system to its electrical source and turn on the power. 14. Enter the System Setup program and if the time and date are still incorrect, obtain technical assistance.

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Jumpers and Connectors: Dell PowerEdge 1650 Systems Service Manual

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Jumpers and Connectors


Dell PowerEdge 1650 Systems Service Manual
Overview Jumpers A General Explanation System Board Jumpers System Board Labels SCSI Backplane Boards Disabling a Forgotten Password

Overview
This section provides specific information about the jumpers on the system board. It also provides some basic information on jumpers and describes the connectors and sockets on the various boards in the system.

Jumpers A General Explanation


Jumpers provide a convenient and reversible way of reconfiguring the circuitry on a printed circuit board. When installing replacement parts or reconfiguring the system, you may need to change jumper settings on the system board. You may also need to change jumper settings on expansion cards or drives.

Jumpers
Jumpers are small blocks on a circuit board with two or more pins emerging from them. Plastic plugs containing a wire fit down over the pins. The wire connects the pins and creates a circuit. To change a jumper setting, pull the plug off its pin(s) and carefully fit it down onto the pin(s) indicated.

NOTICE: Make sure the system is turned off before you change a jumper setting. Otherwise, damage to the system or unpredictable results may occur. A jumper is referred to as open or unjumpered when the plug is pushed down over only one pin or if there is no plug at all. When the plug is pushed down over two pins, the jumper is referred to as jumpered. The jumper setting is often shown in text as two numbers, such as 1-2. The number 1 is printed on the circuit board so that you can identify each pin number based on the location of pin 1.
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System Board Jumpers


Figure 1 shows the location of the configuration jumpers and the SW_NMI switch on the system board. Table 1 lists the function of these configuration jumpers.

Figure 1. System Board Jumpers


1 SW_NMI switch

Table 1. System-Board Jumper Settings


Jumper PASSWD Setting (default) Description The password feature is enabled. The password feature is disabled. NVRAM CLR (default) The configuration settings are retained at system boot. The configuration settings are cleared at next system boot. If the configuration settings become corrupted to the point where the system will not boot, install the jumper plug and boot the system. Remove the jumper before restoring the configuration information. RSVD jumpered (default) Reserved (do not change).

unjumpered

System Board Labels


Table 2 lists the connectors and sockets located on the system board.

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Table 2. System Board Connectors and Sockets


Connector or Socket BACKPLANE BANKx_DIMM_n BATTERY CD-ROM ERA ETHERNETn FAN_n FLOPPY FRONT_PANEL IDE IDE_POWER KYBD MOUSE POWER PROCESSORn RAID SCSI SERIAL USB_n VGA Description Backplane board interface cable connector Memory module sockets (4) Battery connector CD drive connector Embedded remote assistant card connector RJ45 Ethernet NIC connectors (2) Cooling fan power connectors (5) Diskette drive interface connector Control panel connector IDE drive connector IDE drive power connector Keyboard connector Mouse connector Power connector Microprocessor ZIF sockets (2) ROMB card connector Ultra3 SCSI host adapter connector Serial port connector USB connectors (2) Video connector

SCSI Backplane Boards


Figure 2 shows the location of the connectors on the front of the SCSI backplane board.

Figure 2. SCSI Backplane Board Connectors

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1 CD drive connector 2 Diskette drive connector

Disabling a Forgotten Password


The computer's software security features include a system password and a setup password, which are discussed in detail in "Using the System Setup Program." A password jumper on the system board enables these password features or disables them and clears any password(s) currently in use. To disable a forgotten system password or setup password, perform the following steps. CAUTION: Read the safety instructions in your System Information document.

1. Turn off the system, including any attached peripherals, and disconnect the power cord from its power source. 2. Open the system doors. 3. Refer to "System Board Jumpers" for the location of the password jumper (labeled "PASSWD") on the system board. 4. Remove the jumper plug from the PASSWD jumper. 5. Close the system doors. 6. Reconnect the computer to an electrical outlet and turn it on. The existing passwords are not disabled (erased) until the system boots with the PASSWD jumper plug removed. However, before you assign a new system and/or setup password, you must install the jumper plug. NOTE: If you assign a new system and/or setup password with the jumper plug still removed, the system disables the new password(s) the next time it boots. 7. Repeat step 1. 8. Install the jumper plug on the PASSWD jumper. 9. Close the system doors. 10. Reconnect the computer and peripherals to their electrical outlets and turn them on.
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11. Assign a new system and/or setup password. To assign a new system and/or setup password, see "Using the System Setup Program".

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Using the System Setup Program: Dell PowerEdge 1650 Systems Service Manual

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Using the System Setup Program


Dell PowerEdge 1650 Systems Service Manual
Entering the System Setup Program System Setup Options Using the System Password Feature Using the Setup Password Feature

Each time you turn on your system, the system compares the configuration of the hardware installed in the system to the hardware listed in the system configuration information stored in NVRAM on the system board. If the system detects a discrepancy, it generates error messages that identify the incorrect configuration settings. The system then prompts you to enter the System Setup program to correct the settings. You can use the System Setup program as follows:
q

To change the system configuration information after you add, change, or remove any hardware in your system To set or change user-selectable optionsfor example, the time or date on your system To enable or disable any integrated device in your system

After you set up your system, run the System Setup program to familiarize yourself with your system configuration information and optional settings. Print the System Setup screens (by pressing the <Print Screen> key) or record the information for future reference.

Entering the System Setup Program


Enter the System Setup program as follows: 1. Turn on your system. If your system is already on, shut it down and then turn it on again. 2. Press <F2> immediately after you see the following message in the upper-right corner of the screen: <F2> = System Setup You can also press <F10> to enter Utility Mode or <F12> for PXE Boot. PXE Boot forces a system boot from the network. If you wait too long and your operating system begins to load into memory, let the system complete the load operation, and then shut down the system and try again.

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NOTE: To ensure an orderly system shutdown, consult the documentation that accompanied your operating system. You can also enter the System Setup program by responding to certain error messages (see "Responding to Error Messages"). NOTE: For help using the System Setup program, press <F1> while in the program.

Responding to Error Messages


If an error message appears on your monitor screen while the system is starting up, make a note of the message. Then, before entering the System Setup program, see "System Beep Codes" and "System Messages." NOTE: It is normal to receive an error message the first time you start your system after installing a memory upgrade. In that situation, do not refer to "System Beep Codes" and "System Messages." Instead, see "Adding or Installing Memory." If you are given an option of pressing either <F1> to continue or <F2> to run the System Setup program, press the <F2> key.

Using the System Setup Program


Table 1 lists the keys that you use to view or change information on the System Setup screens and to exit the program.

Table 1. System Setup Navigation Keys


Keys Action

Down arrow or <Tab>

Moves to the next field.

Up arrow or <Shift><Tab>

Moves to the previous field.

Left and right arrows or spacebar

Cycles through the settings in a field. In many fields, you can also type the appropriate value.

<Esc>

Exits the System Setup program and restarts the system if any changes were made.

For most of the options, any changes you make are recorded but do not take effect until the next time you start the system. For a few options (as noted in the help area), the changes take effect immediately.

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System Setup Options


The following subsections outline the options on the System Setup screens.

Main Screen
When the System Setup program starts, the main program screen appears (see Figure 1).

Figure 1. Main System Setup Screen

The following options and information fields appear on the main System Setup screen:
q

System Time Resets the time on the system's internal clock. System Date Resets the date on the system's internal calendar. Diskette Drive A: Displays the type of diskette drive for your system. System Memory Displays the amount of system memory. This option has no user-selectable settings. Video Memory Displays the amount of video memory. This option has no user-selectable settings.

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OS Install Mode Determines the maximum amount of memory available to the operating system. On sets the maximum memory available to the operating system to 256 MB. Off (default) makes all of the system memory available to the operating system. Some operating systems will not install with more than 2 GB of system memory. Turn this option On during operating system installation and Off after installation. CPU Information Displays information related to the microprocessor bus and microprocessors. This screen has no user-selectable settings. IDE Drive 0 and IDE Drive 1 Display information related to the optional IDE hard drives. If the IDE hard drives are installed and detected, Hard Drive is displayed. If no IDE hard drives are detected, Unknown Device is displayed. Maximum UDMA Displays information on disk speed and allows you to choose a preferred speed at which a disk transfers information to the system. The default setting is ATA-33. Boot Sequence Displays the Boot Sequence screen, discussed later in this section. Hard-Disk Drive Sequence Displays the Hard-Disk Drive Sequence screen, discussed later in this section. Integrated Devices Displays the Integrated Devices screen, discussed later in this section. PCI IRQ Assignment Displays a screen that allows you to change the IRQ allocated to each of the integrated devices on the PCI bus, as well as any installed expansion cards that require an IRQ. Console Redirection Displays a screen that allows you to configure console redirection. The submenu allows you to turn the feature on or off, select the remote terminal type, and enable or disable redirection after booting. For more information on using console redirection, see the User's Guide. System Security Displays a screen that allows you to configure the system password and setup password features. See "Using the System Password Feature" and "Using the Setup Password Feature" for more information. Keyboard Numlock Determines whether your system starts up with the Num Lock mode activated on 101- or 102-key keyboards (does not apply to 84-key keyboards). Report Keyboard Errors Enables or disables reporting of keyboard errors during the POST. This option is useful when applied to self-starting or host systems that have no permanently attached keyboard. In these situations, selecting Do Not Report suppresses all error messages relating to the keyboard or keyboard controller during POST. This setting does not affect the operation of the keyboard itself if a keyboard is attached to the system. Asset Tag Displays the customer-programmable asset tag number for the system if an asset tag number has been assigned. To enter an asset tag number of up to 10 characters into NVRAM, see "Using the Dell OpenManage Server Assistant CD" in the User's Guide.

Boot Sequence Screen


The Boot Sequence screen options determine the order in which the system looks for boot devices that it needs to load during system startup. Available options include the diskette drive, CD drive, network, and hard drives. You can enable or disable a device by selecting it and pressing the spacebar. To change the order in which devices are searched, use the <+> and <> keys.

Hard-Disk Drive Sequence Screen


The Hard-Disk Drive Sequence screen options determine the order in which the system searches the hard drives for the files that it needs to load during system startup. The choices depend on the particular hard drives installed in your system. To change the order in which devices are searched, use the <+> and <> keys. Press <Enter> to

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confirm your selection.

Integrated Devices Screen


This screen is used to configure the following devices:
q

Embedded RAID Controller Both channels A and B have the same settings. The configurable options will vary, depending on whether the optional ROMB card is installed.
r

With optional ROMB card installed To turn on the RAID functionality of the optional ROMB card, select RAID Enabled. Select Off to turn off RAID functionality. Without optional ROMB card installed To turn on the SCSI controller, select SCSI. To turn off the SCSI controller and mask the presence of the device, select Off.

IDE CD-ROM Controller Enables or disables the system's IDE CD drive interface. Diskette Controller Enables or disables the system's diskette drive controller. When Auto (default) is selected, the system turns off the controller when necessary to accommodate a controller card installed in an expansion slot. You can also set up the drive to be read-only. Using the read-only setting, the drive cannot be used to write to a disk. Embedded 10/100/1000 NIC Enables or disables the system's two integrated NICs. Options are Enabled without PXE, Enabled with PXE, and Disabled. PXE support allows the system to boot from the network. Changes take effect after system reboot. MAC Address Displays the MAC address for the corresponding 10/100/1000 integrated NIC. This field has no user-selectable settings. Serial Port Configures the system's integrated serial port. The options can be set to Auto (default) to automatically configure the port, to a particular designation, or to Off to disable the port.

If you set the serial port to Auto and add an expansion card with a port configured to the same designation, the system automatically remaps the integrated port to the next available port designation that shares the same IRQ setting.
q

Speaker Toggles the integrated speaker On (default) or Off. A change to this option takes effect immediately (rebooting the system is not required).

System Security Screen


You can set the following security features through the System Security screen:
q

System Password Displays the current status of your system's password security feature and allows you to assign and verify a new system password. NOTE: See "Using the System Password Feature" for instructions on assigning a system password and using or changing an existing system password. See "Disabling a Forgotten Password" for instructions on disabling a forgotten system password. Setup Password Allows you to restrict access to the System Setup program in the same way that you restrict access to your system with the system password feature.

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NOTE: See "Using the Setup Password Feature" for instructions on assigning a setup password and using or changing an existing setup password. See "Disabling a Forgotten Password" for instructions on disabling a forgotten setup password. Password Status When Setup Password is set to Enabled, this feature allows you to prevent the system password from being changed or disabled at system start-up.

To lock the system password, you must first assign a setup password in the Setup Password option and then change the Password Status option to Locked. In this state, the system password cannot be changed through the System Password option and cannot be disabled at system start-up by pressing <Ctrl><Enter>. To unlock the system password, you must enter the setup password in the Setup Password option and then change the Password Status option to Unlocked. In this state, the system password can be disabled at system start-up by pressing <Ctrl><Enter> and then changed through the System Password option.
q

Power Button When this option is set to Enabled, you can use the power button to turn the system off or shut down the system if you are running Microsoft Windows 2000 or another operating system that is compliant with the ACPI specification. When this option is set to Disabled, you cannot use the power button to turn off the system or perform other system events. NOTE: You can still turn a system on using the power button when the Power Button option is set to Disabled. If the option setting is changed to Disabled, the change will not take effect until the next boot. NMI Button This button may be used for troubleshooting software and device drivers when running certain operating systems. If a malfunction occurs when NMI Button set to Enabled, an NMI interrupt alerts the system. Enable this button only when directed to do so by the operating system's documentation.

Exit Screen
After you press <Esc> to exit the System Setup program, the Exit screen displays the following choices:
q

Save Changes and Exit Discard Changes and Exit Return to Setup

Using the System Password Feature


NOTICE: The password features provide a basic level of security for the data on your system. However, they are not foolproof. If your data requires more security, it is your responsibility to obtain and use additional forms of protection, such as data encryption programs. Your system is shipped to you without the system password feature enabled. If system security is a concern, you should operate your system only with system password protection. You can assign a system password whenever you use the System Setup program. After a system password is assigned, only those who know the password have full use of the system.
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When the System Password option is set to Enabled, the system prompts you for the system password just after the system starts. To change an existing system password, you must know the password (see "Deleting or Changing an Existing System Password"). If you assign and later forget a system password, a jumper setting on the system board must be temporarily changed, disabling the system password feature (see "Disabling a Forgotten Password"). Note that this erases the setup password at the same time. NOTICE: If you leave your system running and unattended without having a system password assigned or if you leave your system unlocked so that someone can disable the password by changing a jumper setting, anyone can access the data stored on your hard drive.

Assigning a System Password


Before you can assign a system password, you must enter the System Setup program and check the System Password option. When a system password is assigned, the setting shown for the System Password option is Enabled. If the Password Status option is Unlocked, you can change the system password. If the Password Status option is Locked, you cannot change the system password. When the system password feature is disabled by a jumper setting on the system board, the setting shown is Disabled, and you cannot change or enter a new system password. When no system password is assigned and the password jumper on the system board is in the enabled (default) position, the setting shown for the System Password option is Not Enabled and the Password Status field is Unlocked. To assign a system password, perform the following steps: 1. Verify that the Password Status option is set to Unlocked. 2. Highlight the System Password option and then press <Enter>. 3. Type your new system password. You can use up to 32 characters in your password. As you press each character key (or the spacebar for a blank space), a placeholder appears in the field. The password assignment operation recognizes keys by their location on the keyboard without distinguishing between lowercase and uppercase characters. For example, if you have an M in your password, the system recognizes either M or m as correct. Certain key combinations are not valid. If you enter one of these combinations, the speaker emits a beep. To erase a character when entering your password, press the <Backspace> key or the left-arrow key. NOTE: To escape from the field without assigning a system password, press <Enter> to move to another field, or press <Esc> at any time prior to completing step 5. 4. Press <Enter>. 5. To confirm your password, type it a second time and press <Enter>. The System Password option changes to Enabled. Your system password is now set. You can exit the
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System Setup program and begin using your system. NOTE: Password protection does not take effect until you restart the system by turning the system off and then on again.

Using Your System Password to Secure Your System


Whenever you turn on or reboot your system by pressing the <Ctrl><Alt><Del> key combination, the following prompt appears on the screen when the Password Status option is set to Unlocked: Type in the password and... -- press <ENTER> to leave password security enabled. -- press <CTRL><ENTER> to disable password security. Enter password: If the Password Status option is set to Locked, the following prompt appears: Type the password and press <Enter>. After you type the correct system password and press <Enter>, your system completes the startup sequence and you can use the keyboard or mouse to operate your system as usual. NOTE: If you have assigned a setup password (see "Using the Setup Password Feature"), the system accepts your setup password as an alternate system password. If a wrong or incomplete system password is entered, the following message appears: ** Incorrect password. ** Enter password: If an incorrect or incomplete system password is entered again, the same message appears. The third and subsequent times an incorrect or incomplete system password is entered, the system displays the following message: ** Incorrect password. ** Number of unsuccessful password attempts: 3 System halted! Must power down. The number of unsuccessful attempts made to enter the correct system password can alert you to an unauthorized person attempting to use your system. Even after your system is turned off and on, the previous message is displayed each time an incorrect or incomplete system password is entered. NOTE: You can use the Password Status option in conjunction with the System Password and Setup Password options to further protect your system from unauthorized changes.

Deleting or Changing an Existing System Password


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1. When prompted, press <Ctrl><Enter> to disable the existing system password, instead of pressing <Enter> to continue with the normal operation of your system. If you are asked to enter your setup password, you may need to contact your network administrator who has the setup password. 2. Enter the System Setup program by pressing <F2> during POST. 3. Select the System Security field to verify that the Password Status option is set to Unlocked. 4. When prompted, type the system password. 5. Confirm that Not Enabled is displayed for the System Password option. If Not Enabled is displayed for the System Password option, the system password has been deleted. If you want to assign a new password, continue to step 6. If Not Enabled is not displayed for the System Password option, press the <Alt><b> key combination to restart the system, and then repeat steps 2 through 6. 6. To assign a new password, follow the procedure in "Assigning a System Password."

Using the Setup Password Feature


Your system is shipped to you without the setup password feature enabled. If system security is a concern, you should operate your system with the setup password feature enabled. You can assign a setup password whenever you use the System Setup program. After a setup password is assigned, only those who know the password have full use of the System Setup program. To change an existing setup password, you must know the setup password (see "Deleting or Changing an Existing Setup Password"). If you assign and later forget a setup password, you cannot operate your system or change settings in the System Setup program until the password jumper setting is changed to disable the passwords and erase the existing passwords. This procedure is described in "Disabling a Forgotten Password."

Assigning a Setup Password


A setup password can be assigned (or changed) only when the Setup Password option is set to Not Enabled. To assign a setup password, highlight the Setup Password option and press the left- or right-arrow key. The system prompts you to enter and verify the password. If a character is illegal for password use, the system emits a beep. NOTE: The setup password can be the same as the system password. If the two passwords are different, the setup password can be used as an alternate system password. However, the system password cannot be used in place of the setup password. After you verify the password, the Setup Password setting changes to Enabled. The next time you enter the System Setup program, the system prompts you for the setup password. A change to the Setup Password option becomes effective immediately (restarting the system is not required).

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Using the System Setup Program: Dell PowerEdge 1650 Systems Service Manual

Operating With a Setup Password Enabled


If Setup Password is set to Enabled, you must enter the correct setup password before you can modify the majority of the System Setup options. When you start the System Setup program, the program prompts you to type the password. If you do not enter the correct password in three tries, the system lets you view, but not modify, the System Setup screenswith the following exception. If System Password is not set to Enabled and is not locked via the Password Status option, you can assign a system password (however, you cannot disable or change an existing system password). NOTE: You can use the Password Status option in conjunction with the Setup Password option to protect the system password from unauthorized changes.

Deleting or Changing an Existing Setup Password


To delete or change an existing setup password, perform the following steps: 1. Enter the System Setup program and select the System Security option. 2. Highlight the Setup Password option, press <Enter> to access the setup password window, and press <Enter> two more times to clear the existing setup password. The setting changes to Not Enabled. 3. If you want to assign a new setup password, perform the steps in "Assigning a Setup Password."

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