CUSTOMER FEEDBACK REPORT

CUSTOMER FEEDBACK REPORT

Survey Period : Year 2011 - 2012 Customer Name : Lupin Limited - Tarapur Level of Satisfaction : 5 - EXCELLENT, 4 - SATISFIED, 3 - GOOD, 2 AVERAGE, 1 - NEEDS IMPROVEMENT
Dear Sir, We have supplied Valves to your organization as per your specifications. We would need Feedback from your Organization enable us to see you even in a better way & relook at the product offered by us, hence we request you to do the needful & send back at the earliest.

Date : 05/05/2011

Please mention the level of satisfaction by marking the point accordingly. Sr. 1 2 3 4 5 6 7 8 Description Satisfaction level of our product quality. Satisfaction level of the outlook of product. Satisfaction level of the documentation required. Timely supply of products. Received product as per your specifications. Packing condition of material. Timely response from the company. Follow up/service of our representative if any. Level of Satisfaction

Any other suggestion for betterment of mutual business relation / remarks (if any) :

Name :

Designation :

Company Seal
FR/MKT/16

REV. NO. 04 DATE : 10-04-2011