Business Process Reengineering:

1. Kindly give some information about the BPR Project?

Name:
Designation:
Project Name: _________________________________________________________________
Start-Completion Date: __________________________________________________________
Business Process name: _________________________________________________________
2. What were the main reasons to select the particular Process for BPR?
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3. Employees from which all departments were involved in BPR and who was the leader among
them?
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4. Was any external consultant involved?
a. Yes
b. No
5. Where inputs taken from employees who were working on that process previously?
a. Yes
b. No
6. What was the level of involvement?
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7. Time span for each phase?
(eg Idea generation : 2 weeks , Organizing data : 2 weeks , Implementation: 3 weeks)
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8. What were the significant changes incorporated in the new process?

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9. Please indicate the extent to which the BPR project required the following organizational
changes within the areas impacted by the BPR project?
Type of Change

Extend of Change
Extensively 75% 50% 25%

Very
Little

Number of People Employed

Competences of New People Employed
New Customer focus process
New Organizational shared values & beliefs
Reporting Hierarchy
New type of organization Structure
10. What steps were taken for the smooth implementation of the new process?
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11. What kind of training was provided to the employees on the new process?
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12. What were the significant results achieved on implementation of new process?
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