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PROJECT
MANAGEMENT
International Journal of Project Management 24 (2006) 277–279
www.elsevier.com/locate/ijproman
Editorial
0263-7863/$ - see front matter Ó 2006 Elsevier Ltd and IPMA. All rights reserved.
doi:10.1016/j.ijproman.2006.03.002
278 Editorial / International Journal of Project Management 24 (2006) 277–279
Combining the product breakdown and organization do that through the product breakdown. We also want
breakdown at a given level defines the work breakdown. the project to be managed well, so we want to manage
It tells us who will do what to deliver what products. Expe- the quality of the management process, so we need to de-
rience tells us that responsibility charts (1,2) are a useful fine objectives for that.
tool for doing that. Thus, we have derived the first two elements of my five
element model for managing quality in projects, Fig. 1
Empiricism 3: Responsibility charts are a useful tool for
(1,2). We need to manage the quality of
combining product, organization and work breakdown
and for defining project organization.
the product
Now I depart for a bit from the theoretical discussion to the management process
express my own views. The way many people talk you might
be forgiven for thinking that the work breakdown was some Corollary 18a: On projects we need to manage the quality
fundamental property of the project which exists indepen- of the product and the management process.
dently of the people doing the work. I disagree. If anything
is a fundamental property it is the product breakdown; the
Define the means of achieving the objectives
definition of the work is influenced by the people doing it.
It is a social construct. Thus the work breakdown and the
This Quality Assurance. We define how we will achieve
organization have to be developed together and iteratively.
good quality on projects. This is the third element of my
If there is an order we should define these things it is PBS
five element model.
then OBS then WBS. Many people do it in the reverse order.
But you might argue that product breakdown is itself influ- Corollary 18b: Quality Assurance is an inherent element of
enced by the people doing the work and so all three should quality management on projects.
be developed together and iteratively.
Define the means of monitoring performance
Quality management
This is Quality Control, and is the fourth element of my
Next we turn our attention to quality management. five element model.
Corollary 18c: Quality Control is an inherent element of
Define the objectives quality management on projects.
First, we need to consider what we want to manage the Corollary 18d: There are four inherent components of qual-
quality of. Premise 1 (and the above discussion) tells us we ity management on projects:
want to manage the quality of the project’s product, and
Corollary 8 (and the above discussion) suggests we can assurance of the quality of the product
control of the quality of the product
assurance of the quality of the management process
control of the quality of the management process
Managing time and cost the cost variance, but in Project Management has become
known as the Cost Performance Index. When applied to
Similar arguments apply for managing time and cost. Project Management this standard accounting practice be-
We need to define comes Earned Value Analysis. So we see how accounting
theory enlightens Project Management Theory.
the objectives Similarly the more recently developed theory of Opera-
the means of achieving the objectives tions Research suggests how we can manage and control
the means of monitoring progress time on projects. Because this theory is more recently devel-
oped than the accounting theory from which Earned Value
Controlling progress will follow a classic feedback loop: Analysis derives, I was only willing to say it is based on
empirical evidence (Empiricism 2) rather than being theo-
define the objectives retically derived.
monitor performance In the next issue I am going to look at programme and
calculate variances portfolio management and the management of the project-
take action to recover the plan based organization.
1
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