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  • Complaint Letter On Products

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    Ngel Lim
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    The customer ordered a new pair of soccer cleats from Cool Sports but received a used pair instead. The cleats arrived with dirt on them and a small tear. To resolve the issue, the customer requests a credit for the amount charged since they already purchased a replacement pair locally. They have been a satisfied customer previously and provided contact information to resolve the matter.

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    Complaint Letter on Products

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    The customer ordered a new pair of soccer cleats from Cool Sports but received a used pair instead. The cleats arrived with dirt on them and a small tear. To resolve the issue, the customer requests a credit for the amount charged since they already purchased a replacement pair locally. They have been a satisfied customer previously and provided contact information to resolve the matter.

    Droits d'auteur :

    Attribution Non-Commercial (BY-NC)
    Téléchargez comme DOC, PDF, TXT ou lisez en ligne sur Scribd
    Signaler comme contenu inapproprié
    136 vues1 page

    Complaint Letter On Products

    Transféré par

    Ngel Lim
    The customer ordered a new pair of soccer cleats from Cool Sports but received a used pair instead. The cleats arrived with dirt on them and a small tear. To resolve the issue, the customer requests a credit for the amount charged since they already purchased a replacement pair locally. They have been a satisfied customer previously and provided contact information to resolve the matter.

    Droits d'auteur :

    Attribution Non-Commercial (BY-NC)
    Téléchargez comme DOC, PDF, TXT ou lisez en ligne sur Scribd
    Signaler comme contenu inapproprié
    sur 1

    65 Market Street Val Haven, CT 95135

    Customer Service Cool Sports, LLC 8423 Green Terrace Road Asterville, WA 65435 Dear Sir or Madam I have recently ordered a new pair of soccer cleats (item #6542951) from your website on June 21. I received the order on June 26. Unfortunately, when I opened it, I saw that the cleats were used. The cleats had dirt all over it and there was a small tear in front of the part where the left toe would go. My order number is AF26168156. 2. To resolve the problem, I would like you to credit my account for the amount June 30, 2004

    charged for my cleats; I have already went out and bought a new pair of cleats at my local sporting goods store so sending another would result in me having two pairs of the same cleats. 3. Thank you for taking the time to read this letter. I have been a satisfied

    customer of your company for many years and this is the first time I have encountered a problem. If you need to contact me, you can reach me at (555) 5555555. Sincerely, Signature Ken Thomas

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