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EVALUATION/DEVELOPMENT PROGRAM
BY : NIK ZAFRI ABDUL MAJID (1995-2006)
(Intellectual Property Infringements of any forms without prior permission from the author is strictly prohibited)
Process Action/Responsibility Reference/Forms/Checklist
Feedback,
Feedback from both trainers and Analyse compatibility of both
Follow-up &
participants, follow-up and take trainers VS participant
Verify Action
approved corrective action and feedbacks.
preventive action w/a
• Performance
In the performance evaluation, take Assessment
into account final results of training(s) • Skills Flexibility Matrix
“Expected Ability” (competency – • Achievement of Balance
Evaluation before training) Minus “Current Ability” Scorecard, MBO or
(After Training) = “Needs of Training” Structural Tree
- Is further training (s) required?
• Staff Satisfaction Survey
Upgrade/Maintain?