My selI-perception usually

matches other people`s

descriptions oI me.
strongly agree 1 2 3 4 5 6 7 8 9 10 strongly disagree
PERCEPTION OF
SELF & OTHERS
2
Perception is the process oI
selectively attending to inIormation
and assigning meaning to it.
Perceptions oI SelI:
ats te difference
between.
$elf-esteem $elf-concept
ow do tese two self-perceptions impact
te way we communicate?
SelI-Concept
a.k.a our selI-identity
Iorms early in liIe
interpretations about
ourselves
based on our experiences
and Irom others`
reactions/responses to us.
SelI-Esteem
Rooted in our values and develops over
time as a result oI our experiences.
unsuccessIul use oI
our skills, abilities,
or knowledge
successIul use oI
our skills, abilities,
or knowledge
801089002
anna Role Play?
o are you?
at school? at work? at home?
with Iamily? with Iriends?
with acquaintances? with strangers?
in private? in public?
online? on the toilet?
Are you te same person?
o`s te real you???
hy is selI-concept & selI-esteem important
to communication?
How does culture & gender aIIect selI-
perception & communication?
Perception oI Others
Uncertainty Reduction Theory
Observing physical characteristics &
social behaviors
Using stereotypes
Emotional states
istortions in perception influence ow we communicate!
. Question the accuracy oI your
perceptions
2. Seek more inIormation to veriIy
perceptions.
3. Realize that your perceptions oI a person
will change over time.
Perception oI Messages
Context
Shared Language
SkillIulness
Perception Checking
$ill
Making a verbal statement that reIlects your understanding oI another person`s
behavior.
Use
To enable you to test the accuracy oI your perceptions.
Procedure
. Describe the behaviors oI the other that have led to your perception.
2. Add your interpretation oI the behavior to your statement.
Example
AIter taking a phone call, Shimika comes into the room with a completely blank
expression and neither speaks to Donnell nor acknowledges that he is in the room.
Donnell says, 'Shimika, Irom your blank look, I get the Ieeling that you`re in a state oI
shock. Has something happened?
Perception Checking
.hen Franco comes home Irom the doctor`s oIIice, you notice that he looks pale and his
shoulders are slumped. Glancing at you with a sad look, he shrugs his shoulders. You say:
2.As you return the basketball you borrowed Irom Liam, you smile and say, 'Thanks, here`s
your ball. You notice Liam stiIIen, grab the ball, and, turning abruptly, walk away. You
say:
3.Natalie, who has been waiting to hear about a scholarship, dances into the room with a
huge grin on her Iace. You say:
4.You see your adviser in the hall and ask her iI she can meet with you on ednesday
aIternoon to discuss your schedule oI classes Ior next term. You notice that she pauses,
Irowns, sighs, turns slowly, and says, 'I guess so. You say: