loundaLlon ConcepLs

Cu8MS MlS
lnformaLlon SysLem LlLeracy
W knowledge of how and why daLa lnformaLlon knowledge
compuLer and l1 are used by organlzaLlons and lndlvlduals
W key aspecL ls knowlng how Lo deploy l1 Lo help an
organlzaLlon achleve lLs buslness goals and Lo galn a
compeLlLlve advanLage
W knowlng abouL varlous Lypes of hardware and sofLware ls
an example of compuLer llLeracy
W knowlng how Lo use hardware and sofLware Lo lncrease
proflLs cuL cosLs lmprove producLlvlLy lncrease cusLomer
saLlsfacLlon and lmprove managemenL declslon maklng ls
an example of lS llLeracy
SysLem
W A seL of lnLerrelaLed componenLs wlLh a clearly
deflned boundary worklng LogeLher Lo achleve a
common seL of ob[ecLlves by accepLlng lnpuLs and
produclng ouLpuLs ln an organlzed LransformaLlon
process
W 1hree baslc funcLlons
lnpuL lnvolves capLurlng and assembllng elemenLs LhaL
enLer Lhe sysLem Lo be processed
rocesslng lnvolves LransformaLlon processes LhaL converL
lnpuL lnLo ouLpuL
CuLpuL lnvolves Lransferrlng elemenLs LhaL have been
produced by a LransformaLlon process Lo Lhelr ulLlmaLe
desLlnaLlon
lnformaLlon SysLem
W Any organlzed comblnaLlon of people
hardware sofLware communlcaLlons
neLworks daLa resources and pollcles and
procedures LhaL sLores reLrleves Lransforms
and dlssemlnaLes lnformaLlon ln an
organlzaLlon
IlrLual Company
W CrganlzaLlon LhaL uses l1 Lo llnk people
organlzaLlons asseLs and ldeas
W SLraLegles of vlrLual companles
Share lnfrasLrucLure and rlsk wlLh alllance parLners
Llnk complemenLary core compeLencles
8educe concepLLocash Llme Lhrough sharlng
lncrease faclllLles and markeL coverage
Caln access Lo new markeLs and share markeL or
cusLomer loyalLy
MlgraLe from selllng producLs Lo selllng soluLlons
8oles of lS ln buslness LransformaLlon
W SupporL buslness processes and operaLlons
W SupporL buslness declslon maklng
W SupporL sLraLegles for compeLlLlve advanLage
xpandlng buslness appllcaLlons of lS
W uaLa rocesslng (1930s 1960s)
W ManagemenL 8eporLlng (1960s 1970s)
W ueclslon SupporL (1970s 1980s)
W SLraLeglc and nduser SupporL (1980s1990s)
W lecLronlc 8uslness and Commerce (1990s
2000s)
W 8 and 8l (2000s2010s)
Lhlcal Challenges of l1
W AppllcaLlons of l1
C8M P8M 8l SysLems
W oLenLlal Parms
lnfrlngemenLs of rlvacy
lnaccuraLe lnformaLlon
Colluslon
W oLenLlal 8lsks
Consumer 8oycoLLs
Work sLoppages
CovernmenL lnLervenLlon
W osslble 8esponses
Codes of eLhlcs
lncenLlves
CerLlflcaLlon