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Hawthorne Experiments

Human Relations approach of management

Hawthorne Experiments

Conducted in Western Electric company, Chicago Telephone system bell manufacturing company 8 years (1924-1932) Person Involved Elton Mayo Whitehead and Roethlisberger William Dickson

Hawthorne Experiments

Illumination Experiments Relay Assembly test room Experiments Mass Interviewing Programme

Bank Wiring observations

Illumination Experiments

Amount of light at workplace. Experiment on two groups. Productivity Increase.

No effect on productivity.

Relay Assembly test room Experiments

Short working hours. Rest , Pauses. Improve Physical Condition.

Friendly and informal supervision.

Mass Interviewing Programme

Conducted 20,000 interviews. Determination the attitudes towards company. Workers Behaviour is influence by group behaviour. Not very satisfactory.

Bank Wiring observations

Experiments on 14 workers. Wages rate based on average output. Result-Restricted output.

Thank You

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