WESTSIDES Questionnaire

Good morning/evening. We would be grateful if you could spare a few minutes to complete this Customer preference Questionnaire to help us ensure that our standard of customer care exceeds expectations wherever possible. We are conducting a survey on accessories in our store, which include Fashion Jewellery, Deodorants, Perfumes, Ladies Handbags, Mobile Purses, Cosmetics, Sunglasses, Watches, Brushes/Hair bands.

Name Address

Contact Date

Please tick the appropriate box to indicate your degree of preference. Q1.How often do you buy accessories at WESTSIDE? Please tick only one option. (a) Regularly (b) Some times (c) Rarely (d) Never Q2.Rank accessories which you like to buy on a scale of 1-9,according to your preference. (a) Fashion Jewellery [ ] (b) Deodorants [ ] (c) Perfumes [ ] (d) Ladies Handbags [ ] (e) Mobile Purses [ ] (f) Cosmetics [ ] (g) Sunglasses [ ] (h) Watches [ ] (i) Brushes/Hair bands [ ] Q3.Have you liked the accessories you have bought? (a) Yes (b) No Q4.If No, kindly state the reasons. Q5.Would you like to repurchase accessories from WESTSIDE? (a)Yes (b)No DEMOGRAPHIC DETAILS1.Name- 2.Age- (a)below 20 years (b)20-30 years (c)31-40 years (d)above 40 years 3.Household income in Rs.(per month)-

(a)Less than 20,000 (b)20,001-30,000 (c)30,001-40,000 (d)40,001-50,000 (e)More than 50,000 4.Occupation(a)Student (b)Govt. Service (c)Pvt. Employee (d) Self-employed (e) House-wife (f)Retired

Customer Signature: ....................................................... Date: ...................................................