11.5.

10 Charges - Integration points ERD

Last Change: May 28, 2004

Operating Unit (hr_all_organization_units)

oe_lookups Header Category

(Mixed, Order, Return)

Contract Lines (okc_k_lines_b)

Order Types (oe_transaction_types_all)

Default Outbound

Line Category
(Order, Return)

Contract Line
- Support Service Item Number - Contract Price

Header Type

Default Inbound Header Type+ Line Type

Line Type

oe_workflow_ assignments

Coverage Business Process (cs_business_process) - Customer Support - Depot Repair - Field Service Covered Business Processes
- Reaction Times - Price List

Service Activity Bill Type/Order Types (cs_txn_billing_oetxn_all) Business Process Transactions (cs_bus_process_txns)

Order Header (oe_order_headers_all)

Covered Transaction Type/ Billing Type

- Discount Percent - Discount Max

T&M Labor Schedule (cs_tm_labor_schedule)

Order Line (oe_order_lines_all)

yB An

Service Activity Code (cs_transaction_type) - Install - RMA for Credit

P r Se ld Fie yes th wi g = Fla e vic

Contract Labor Rates

- Bill Rate - Percent over list - Bill Rate code
Labor items

Service Activity Resouce Billing Type (cs_txn_billing_type)

Service Charge (cs_estimate_details)

Depot Order (csd_repairs_all)

FND_Lookup_Values Billing Categories Billing Type Codes

(MTL_SERVICE_BILLABLE_FLAG) Seeded Values = "M", "L", "E" User defined = "X" (CS_BILLING_CATEGORY) Seeded Values = "M", "L", "E"

Contract Labor Schedules (oks_billrate_schedules)

- Coverage Period (days and times) - Labor Billing Item Numbers

Billing Type Categories (cs_billing_type_categories)

bo La rI s m te

Task Debrief (csf_debrief_lines)

Service Request (cs_incidents_all_b)

Removed ID

Instance ID

Parent ID

Item Master (Mtl_Systems_Items) Service Resources/Billing Items (Parts, Labor, Expenses) Support Services (Service Contracts and Warranty Programs)

Service Request Type (cs_incident_types_b)

Install Base (csi_item_instances)

Business Process (cs_business_process) - Customer Support - Depot Repair - Field Service