Client engagement system

INDUSTRY CONSULTATION
The purpose of this document is to record consultation with industry representative/s about general trends and
challenges to ensure that our current and future training and assessment products and services meet industry needs.

This document can be filled out by hand, if preferred. It can be scanned in and stored electronically. It is to be filed
with documents relevant to the highest qualification we offer in this industry.

Filename example: Industry consultation (name of industry) XXOct09

Name of industry

Date and location of

consultation
Name and contact
details of industry
representative/s

What is the basis for

competition in the
industry?

What changes have

taken place in the
industry recently?

What are the

noticeable trends in
the industry?

Are there any future

skill needs associated
with these trends?

Are there categories

of employees where it
is difficult to obtain
personnel with the
knowledge and skills?

Are there any specific

industrial relations
issues?

Are nationally
recognised
qualifications
important in the
industry? Short
courses?

Other
questions/comments

RTO representative………………………………………………. Date…..................................

RTO Quality Framework™ - Industry consultation record

Version 1: 2008. Page 1 of 1