ACKNOWLEDGEMENT

I would like to convey my thanks to Dr. M.PRABHAKAR REDDY garu, the Correspondent and Sri. N.R.MADDI REDDY garu, the principal of SVIST. I sincerely thank Mr. V.NOOR MOHAMMED garu, Head of the Department, and also my project guide Mr. G. RAJA SEKAR who guided me constantly and helped me at all times to enable me to carry out my project with confidence and for his valuable suggestion and advice throughout the Course.

I deem it a great pleasure in acknowledging to Mr. S. SRINIVASA REDDY garu, for project permission, guiding me in my project kind help and support. I wish to express my sincere thanks for their co-operation and technical advises and friendly support throughout the tenure of this work. I take this opportunity to express my thanks to my family members, all my friends and well wishers who provided all necessary information for the successful completion of this project.

Mr. GHORI. SAJID ALI KHAN (Reg. No.10W51E0043)

DECLARATION

I declare that this project entitled A Study on CUSTOMER SATISFACTION at SUJALA PIPES PVT., LTD., NANDYAL a bonafide work submitted to Jawaharlal Nehru Technological University, Anantapur, under the guidance and supervision of Mr. G. RAJA SEKAR, Assistant Professor, SIR VISHVESHWARAIAH INSTITUTE OF SCIENCE & TECHNOLOGY, Madanapalle, for the award of the degree MASTER OF BUSINESS ADMINISTRATION is a record of original work done by me and that the project has not previously formed the basis for the award of any degree, diploma, associate ship, fellowship or similar title.

Mr. GHORI. SAJID ALI KHAN (Reg. No.10W51E0043) Date: Place: