SALLY SOVERNS, PMP

P OM ON A , CA 9 1 7 6 7 H OM E: 9 0 9 - 6 2 9 - 0 9 8 9 CELL: 9 5 1 - 2 9 5 - 5 1 8 2 S A LL YF IC K @M S N .C O M

PROJECT MANAGEMENT Business/Systems Analysis and Software Quality Assurance Testing Dedicated, highly accomplished Project Management Professional with proven success in implementing technology solutions in support of strategic business objectives. Adept at managing large and complex projects involving mainframe, web, and client server-based systems and applications. Recognized for developing, executing, and implementing strategic IT and quality assurance testing processes. Confident and personable leader with expertise in improving team performance across multiple industries including banking, travel, and accounting. Known for outstanding analysis and organizational skills.

CORE COMPETENCIES
End-to-End Project Management Staff and Vendor Management Team Building and Leadership Business and Functional Specifications Scope Management and Project Plans Test Plans and Test Scripts Issue Tracking and Resolution Training and Support Unit, System, and UAT Testing Bank Acquisitions and Conversions

CAREER EXPERIENCE
Projects and Testing Manager Bank of the West, Monterey Park, CA 5/2008 12/2011

Provided exceptional leadership of projects, junior managers and systems analysts as well as excellent oversight of quality assurance testing for a full-service, independent bank. Increased business effectiveness by managing all projects from beginning to completion, communicating and working with stakeholders, coordinating vendors, overseeing budgets, producing essential status reports, resolving issues, and supervising all aspects of user acceptance testing (UAT) including testing, acceptance, and documentation. Promoted to position as a result of successfully developing testing staff productivity and effectiveness. Demonstrated consistent success in managing multiple concurrent projects with crossfunctional teams of 10 or more members in a fast-paced environment. Recognized for creating and maintaining project documentation for major system upgrades and conversions for mainframe, web, and client server-based systems. Improved testing quality by implementing standardized methodologies and documentation of test plans and scripts. Major projects include PEP+ IAT, ACH Positive Pay, Anti-Money Laundering, and Glory Cash Vault.

SALLY SOVERNS, PMP

P OM ONA , CA 9 1 7 6 7 H OM E: 9 0 9 - 6 2 9 - 0 9 8 9 CELL: 9 5 1 - 2 9 5 - 5 1 8 2 S A LL YF IC K @M S N .C O M

CAREER EXPERIENCE, CONTINUED

Project Manager Bank of the West, Monterey Park, CA 4/2003 4/2008

Delivered outstanding project management of major assignments and oversaw all aspects from inception to closing. Supported business clients by defining requirements and scope, managing team activities, coordinating and organizing project plans, documenting and communicating progress, and ensuring all projects were completed on time and under budget. Increased department efficiency through skilled team leadership and expert review of employee productivity and project management.

Additional experience includes IT Systems Analyst for Sanwa Bank and Corporate Data Processing Manager for McDonnell Douglas Travel Company.

EDUCATION AND CERTIFICATIONS

Bachelor of Arts Degree in Liberal Arts Mount St. Marys College, Los Angeles, CA Programming, Systems Analysis, and MIS Courses UCLA and New Horizons Computer Learning Center Certified Project Management Professional Project Management Institute

TECHNICAL SKILLS
PEP+ CICS PEP+ Exchange TSO PEP+ AML OFAC FileNet PAL:VRS PAL:rEDI HP Quality Center ACI Worldwide ATM and Card System Microsoft Office Suite including Project and Visio Norcom Fraud System SharePoint Testmasters Test Control System IMPACS DDA and Savings/Time Glory Cash Vault System Unix IntraNet Money Transfer System Cobol, Business Basic Atchley Comply/Wire