MOHANADEV SAMPATH

10, Carron Close Corby, NN17 2LB. CAREER OBJECTIVE Experienced with sales and great customer care skills and ability to handle large crowds effectively during high-stress hours. To achieve a challenging and rewarding career in a technology driven institution, in order to attain career growth by constantly learning the latest paradigm of business across the bridge SUMMARY OF SKILLS Energetic, friendly, success-oriented and enthusiastic about specific company Good communication skills written and verbal Outstanding people skills Professionalism, tactfulness to generate positive company image Good at presentations Experience in consulting customers Can operate independently and in a team Negotiation skills Leadership result oriented and goals achiever Exceptional customer-service Mob: 07838668188 E -mail: mohanadevsampath@gmail.com

PROFESSIONAL EXPERIENCE Sales and Retail Assistant & Customer Care Nov 07 Jan 09 Poorvika Mobiles Ltd (The Mobile Expert). India Profile Its a Mobiles Whole Sale & Retail Store. Responsibilities Receiving the customers with an exceptional customer service. Resolves customer requests, questions and complaints frequently about the mobiles. Providing pricing and delivery information, processing orders, and preparing cash reports. Dealing with corporate customers as well as clients. Responding to customers queries and resolving any conflicts with mobile phones or mobile contracts Cash handling . Handling sales and customers issues, such as: Handset problems, lost, allegations of theft or other crimes; problems with mobile connections. Maintaining an in-depth knowledge of the handsets in order to answer customer questions. Keeping up to date with new mobile handsets as well as service provider promotional offers, this may be of interest to customers.

Maintaining the stock levels to promote sales. Maintaining an in-depth knowledge of all the special offers. Meeting customers at the front office. Escorting customers to show the variety of mobile hand sets. Providing general customer service, resolves customer requests, questions and complaints frequently. Demonstrating good customer service all time.

Supervisor (Production Department) Jan09 - Jan10 S.P INDUSTRIES, INDIA Profile It is a Aluminum manufacturing concern Responsibilities To make decisions on employee shifts and training Grouping the employees in suitable groups to maximize the output. To develop and maintain documentation for quality systems To ensure that the work is finished in the correct time To do administrative work along with production monitoring To maintain employee attendance sheets and prepare database of them To make sure that the quality of raw materials is good so that the output obtained is as per the industry standards To keep an eye over the available resources, set processing variables and maintain quality of products being produced by adhering to the set standards of production To ensure that the flow of production activities is continuous and to devoid of any errors To maintain a clean and tidy work environment

Stock Assistant Mar10 July10 Srilanka Food And Wines, Luton, Bedfordshire. Profile It is a Food And Wine Supermarket. Responsibilities Taking stocks list about drinks and food product, for making new orders Checking with customers to ensure that they can see the favorite and needed things which they always can buy in store Garnishing and decorating store as people enjoy the environment

Assistant Manager Subway, MG LEICESTER, 69 High Street, Market Harborough, LE16 7AF.

Aug10 (Present)

Profile Subway is the international Food and Retail service in MNC Company Responsibilities Responsible for the distribution and dispatching of incoming and outgoing stock. To ensure that sandwich is distributed to the correct customer by order. To make sure that the proper stock is placed on fridge and defrost the meat. Delivery packages must be individually checked in and arrange in stock room. To accept and check in online orders from customer and to make sure that incoming orders goes out to the designated area in time. Responsible for food cost and inventory are been in perfect margin and send to head office subway as weekly report Make sure about the stocks to be order in time and keep all the stuffs for customer to serve without any kind of word NO and enter the deliveries in account as we order. Responsible to keep clean and tidy and doing opening as well as closing works .

CAREER SUMMARY University Of Bedfordshire Luton. MSc. Business and Management Managing people, Marketing, Business Communication, Business Data Analysis and Accounting

Dr M.G.R University Chennai. B-Tech. Information Technology Dot Net, Business Mathematics , Business Statistics, Principles Of Management , Software analysis , Web designing, Hardware , Java Program , Multimedia , E Commerce, Web Application, Computer Application , Computer Networking, Implant training in Ashok Leyland and I have also finished the courses on Basic computer languages and Type Writing.

Strengths Good Interpersonal Skills I have very good communication skills. I speak four languages including English and have dealt with people from different cultures successfully Motivation Skills I am a motivated person and I can motivate people as well. I have always taken the initiative in organizing events, fests and motivated colleagues to rise to the occasion.

IT Skills I have proficiency in almost all of the Microsoft Office packages such as Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Microsoft Publisher. Sustaining Relationships I have always focused on sustaining relationships and is really good at it. My previous employers and colleagues still remember me and even ask for my suggestions. Dedicated Team Player I am a dedicated team player and I have proved this through my course works including projects, assignments and group presentations and also conducting Cultural Programmes in my college. Empathy I have always been compassionate to my friends, fellow students and colleagues. I value the society I live in and is affectionate towards the people around.

HOBBIES Sports : Chess, Cricket and volley ball Leisure: Listening Music, Traveling, Long Drives. PERSONAL Date of Birth : 02th July, 1987 Marital Status : Un-married Nationality : Indian REFERENCES Upon request will be providing.