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assumes direct responsibility in the conduct of the business and in the reali zation of stated goals and objectives. A. Administrative management B. Operative management C. Both A) and B) D. None of the above 3. PODSCORB stands for A. Planning, Organizing, Demanding, Subordinate, Controlling, Reporting and Barg aining B. Planning, Organizing, Discussing, Scheduling, Controlling, Rescheduling and Budgeting C. Planning, Organizing, Directing, Staffing Coordinating, Reporting and Budget ing D. Planning, Organizing, Discussing, Staffing, Communicating, Reporting and Bud geting 4. are needed to convert the disorganized resources of men, machines, money and m aterials into a useful and effective enterprise. A. Supervisors B. Foremen C. Shareholders D. Managers 5. A is a predetermined course of action to accomplish the set objectives. A. Budget B. Project C. Plan D. Policy 6. The external environment covers factors. A. Uncontrollable B. Controllable C. Predictable D. Unpredictable a. 1 and 4 b. 1 and 3 c. 2 and 3 d. 2 and 4 7. is the heart of planning process. A. Motivating B. Directing C. Controlling D. Decision making
8. The principle of organization which holds that each person should be accounta ble to a single superior is A. Unity of direction B. Unity of command C. Span of management D. Delegation 9. Security of tenure is an example for based motivational technique. A. Monetary B. Job C. Leadership D. MBO 10. involves the development of unity of purpose and the harmonious implementati on of plans for the achievement of the desired ends. A. Organizing B. Communication C. Coordination D. Directing 11. is termed as gape vine A. Formal Communication B. Horizontal communication C. Oral Communication D. Informal Communication 12. is the process by which information enters our mind and is interpreted in or der to give some sensible meaning to the world around us. A. Values B. Perception C. Attitude D. Personality 13. Intrapsychie theory of personality was developed by A. Sigmund Freud B. Sheldon C. Carl Jung D. Skinner 14. Which of the following is a similarly among individuals? A. Compensation Plan type B. Intelligence C. Schedule of work D. Style of Supervision 15. Extrovert-introvert theory was propounded by A. Freud B. Carl Jung C. Gordon Allport D. Sheldon 16. The part of john window representing the aspects of person, which he is unwa
re of and others do not know either is A. Public area B. Private Area C. Dark Area D. Blind Area 17. refer establishing certain categories which certain characteristics or attrib utes in our minds A. Stereotyping B. Projection C. Expectancy D. Halo effect 18. is defined as a more or less stable set of predisposition of opinion, interne t or purpose involving expectancy of a certain kind of experience and a readines s with an appropriate response. A. Attribute B. Value C. Attitude D. Ethics 19. In a person learns something through the observance of others. A. Classical conditioning B. Attitude acquisition C. Operant conditioning D. Vicarious learning 20. Which of the following is not an external factor that influences business en vironment? A. Operational change B. Economic change C. Technological change D. Sociological change SMU MBA 1st semester question paper part- B: 1.Financial management deals with and marketing management deals with Sales promotion, Budgetary Control Budgetary control, Sales Promotion Budgetary control, Quality Control Financial Planning, Placing orders 2. 1. Administration is thinking function 2. Management is doing function 1-true, 2-false 1-false, 2-ture 1-true, 2-ture 1-false, 2-false 3. Management as science is a and management as an art is
Putting principle into practice, systematic body of knowledge Pure science, Pure art Natural science, Practice Oriented Systematic body of knowledge, putting principle into practice 4. 1. A manager represents his organization with outsiders 2. A manager performs an entrepreneurs role by initiating change From the above, state the role of managers 1-Iter-personal role, 2-Iformational role 1-Iter-personal role, 2-Decisional role 1-Decisional role, 2-Interpersonal role 1-Decisional role, 2-Informational role 5. Staffing function of management needs and directing function of management in volves Proper leadership, Manpower planning, Manpower planning, Proper leadership, Manpower planning Scientific selection Proper leadership Motivation
6. Theory x is and theory y is Negative, Positive Good, Bad Indifferent, Good Positive, Negative 7. Both men and boss participle and jointly determine goals is called MBA MBE BBA MBO technique technique technique technique
8. In management, discipline means and Esprite de corps means Spirit of co-operation, obedience to authority Obedience to authority, spirit of co-operation Justice, Order Order, Justice 9. Communication in the form of policy statements is and communication in the fo rm of suggestions is
Formal, Informal Informal, Formal Downward, Upward Upward, Downward 10. From the below, identify determinants of personality. Heredity Height and Weight people we interact with Money and Wealth 1 1 1 2 and and and and 2 3 4 3
11. Programmed decisions are guided by and non-programmed decisions are guided b y Set Procedures Situation Market Judgment and creativity 1and 4 1 and 2 2 and 3 2 and 4 12. In the perception process, covert action means and overt actions means Definite action in relation to perception formation of options Positive behaviour, Negative behaviour Negative behaviour, Positive behaviour Formation of options, Definite action in relation to perception 13. According to Herzbergs theory of motivation, are motivational factors and are hygiene or maintenance factors. Recognition and achievement, salary and working conditions Salary and working conditions, recognition and achievement Recognition and achievement, responsibility and achievement Company policy and Recognition achievement and salary 14. Identify from the below, the effects of low morale. High labour turnover and good performance High labour turnover and wastage and spoilage High team spirit and good performance Low team spirit and good performance 15. A manager depends on his But a leader depends on his
and good will, Authority and goodwill, Responsibility Confidence and goodwill Responsibility
16. Identify from the below, functions of counseling Advice Resignation to the job Conflict Release of emotional tension 2 1 1 3 and and and and 3 4 2 4
17. Resistance to change can be reduced through Security and guarantee to employees Understanding to discussion Hire and Fire Policy Enforcement of rules and regulations 1 2 3 1 and and and and 2 3 4 4