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Raven XT

Quick Start

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Activating your Raven XT on your cellular provider


Installing the SIM Configuring the APN Hardware Installation Indicator Lights Optional: Setting up a DUN Connection
ThisQuickStartguideprovidesstepbystepdirectionsfor activatingyourRavenXTonyourcellularprovidersnetwork.
Tip: For additional configuration options, refer to the User Guide for your Raven XT.
H

Installing the SIM


TheSubscriberIdentityModule(SIM)intheRavenXTisa smartcardthatsecurelystoresthekeyidentifyingacellular subscriber.Generally,youwillonlyneedtoinstallaSIMonce inthelifeofthemodemanditmaybepreinstalledbyyour SierraWirelessRepresentative.

1. Before you start


IftheSIMwaspreinstalled,unlessyouneedtosetacustom APN,activationofyourmodemiscomplete.SkiptotheRaven XTPlacementsectionand/ortotheDUNinstructions,ifyou needDialUpNetworking. Cellular Account Required CellularAccountRequiredTouseyourmodem,you needtohaveaSIMwithanactiveaccountwithanEDGE GPRScellularprovider(suchasyourcellularprovider).

Software Required AceManagerGraphicalinterfaceforenteringmostAT Commands.YoucandownloadAceManagerfromthe SierraWirelessAirLinkSolutionswebsite:http:// www.sierrawireless.com/support/.Adefaultinstallationof thisutilityisassumedlaterinthesedirections

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Hardware Required EthernetcableorserialcableAnEthernetcableor straightthroughserialcable. SerialcableAstraightthroughserialcable.

Note: Until you install a driver for the USB port, you cannot use your USB port to configure the modem.

PoweradapterandapowersourceYouwillneeda powersupplyandpowersourceforthemodem. PCorlaptopToconfigurethemodem,youwillneeda computerwithanavailableserialport.

Tools Required SmallPhillipsscrewdriverThePhillipsscrewdriveris theonewhichisalsocalledaplus(+)orXscrewdriver.

1. Removing the faceplate


a. UnplugtheRavenXTpowerandallcables. b. Usingasmallphillipsheadscrewdriver,removethe screwsonthefront. c. Setthefaceplateaside.

2. Remove the SIM from the card


a. CarefullyremovetheSIMcardfromthecardyou receivedfromyourcellularprovider.

Figure 0-1: Sample of the SIM card

3. Insert the SIM


a. GentlypresstheSIMcardtosecureinplace.

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Note: The card and SIM may be a different color than these examples.

Figure 0-2: Insert SIM in to the modem

Tip: The top of the card faces the bottom of the modem.

4. Finishing the SIM installation


Whenthefaceplateisreplacedandsecured,theinstallationof theSIMiscomplete.

Configuring the APN


TheAPN(AccessPointName)isthewayyourmodemknows howitwillbecommunicatingwiththenetwork.TheAPN allowscustomIPaddressingandtailoringyourcompanys wirelessIPsolutiontomeetthesecurityandIPaddressing requirementsofyourapplications.
Note: Most accounts use the default addressing solution of Private or Public IP addresses supplied by the Internet and Proxy APNs. Only if you have a Static or Custom IP address should you need to configure a custom APNs.

ThedefaultAPNisInternet.IfyouneedadifferentAPN,use AceManagertoconfigureit.

1. Start AceManager
Start>AllPrograms>AirLinkCommunications>AceManager3G >AceManager3G

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Figure 0-3: AceManager

2. Connect to the Modem


a. ClicktheConnectbutton.

b. SelectPPP. c. Entertheconnectioninformation. ForPPP,selecttheCOMporttowhichthemodemis connected. d. Enterthepassword.Thedefaultpasswordwillbe enteredforyou. e. SelectOK.

3. Enter the APN


a. SelectEDGE/HSDPA/HSUPAfromthemenuontheleft sideofAceManager(underGroups)

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Figure 0-4: AceManager : EDGE/HSDPA

b. TypeyourAPNintheNewValuefieldof*NETAPN.

Figure 0-5: AceManager : EDGE/HSDPA - *NETAPN

c.

SelectPPP.

d. Entertheconnectioninformation. ForPPP,selecttheCOMporttowhichthemodemis connected. e. Enterthepassword.Thedefaultpasswordwillbe enteredforyou. f. SelectOK. Optional:Ifyouneedtoconfigureyourmodemforacus tomAPN,afterenteringtheAPN,thereisadditionalinfor mationyouwillneedtoenter. 1. SelectMiscfromthemenuontheleftsideunder theCommongroup.

Figure 0-6: AceManager : Misc

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2.

EntertheNAIintothenewvaluefieldfor *NETUIDandenteryournetworkpasswordinto thenewvaluefieldfor*NETPW.

Figure 0-7: AceManager : Misc - *NETUID, *NETPW

4. Write the Settings to the Raven XT


a. ClicktheWritebuttononthetoolbarofAceManager. b. WaitforthemessageWriteSuccessfultoappearin thestatusbar.

Figure 0-8: AceManager : Write

c.

ResettheRavenXT.

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Hardware Installation
Note: During installation, please be sure that the cables are secure but do not bear any additional weight that could loosen the connector from the unit.

YourRavenXTshouldbemountedinapositionthatallows easyaccessforthecablessotheyarenotbent,constricted,in closeproximitytohighamperage,orexposedtoextreme temperatures.TheLEDsonthefrontpanelshouldbevisible foreaseofoperationalverification.Youshouldensurethat thereisadequateairflowaroundthemodembutthatitiskept freefromdirectexposuretotheelements,suchassun,rain, dust,etc.


Caution: The Raven XT is in a hardened case and designed for use in industrial and extreme environments. However, unless you are using cables expressly designed for such environments, they can fail if exposed to the same conditions the Raven XT can withstand.

Cellular

USB

Serial

Power
Figure 0-9: Raven XT Connectors

Cellular
Note: This device is not intended for use within close proximity of the human body. Antenna installation should provide for at least a 20 CM separation from the operator.

Antennasselectedshouldnotexceedamaximumgainof5dBi understandardinstallationconfiguration.Inmorecomplex installations(suchasthoserequiringlonglengthsofcableand/ ormultipleconnections),itsimperativethattheinstaller followmaximumdBigainguidelinesinaccordancewiththe radiocommunicationsregulationsoftheFederalCommunica tionsCommission(FCC),IndustryCanada, oryourcountrys regulatorybody(ifusedoutsidetheUS). YourRavenXTwillworkwithmostcellularantennaswitha SMAconnector.ConnecttheprimaryantennaorprimaryRF cabledirectlytotheantennaconnectoronthebackofthe RavenXT.

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Tip: When using a cable to an antenna placed away from the modem, minimize the length of your cable. All gain from a more advantageous antenna placement can be lost with a long cable to the modem.

Power
ThisI/Oporthandlesexternalinputandoutputevents.An externaldevicecansenddigitalinputtothemodem,through thedigitalI/Oport.

Figure 0-10: Digital 1/0 Port

YourRavenXTcanbeusedwitheitherDCorAC,withthe appropriatepoweradapter.DCcablesandACadaptersare availableasoptionalaccessoriesinadditiontotheone includedwithyourRavenXT.


Note: When using a DC power source (such as a solar cell), Sierra Wireless recommends placing a fuse (1-2 Amp) on the line close to the power source to protect your power source from possible surges due to shorts or other line issues.

TheDCpowercablepositiveleadshouldbeconnectedtothe batteryorpowersourcepositiveterminal.Thepowercable negativeleadshouldbeconnectedtothebatteryorpower sourcenegativeterminal.


Tip: The DC power cable has a white wire lead in addition to the power positive and negative. This is for a feature not present in the Raven line modems. In the Raven XT, the white wire lead has no function and can be ignored.

Warning: Explosion Hazard - Do not disconnect equipment unless power has been switched off or the area is known to be non-hazardous.

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Connecting to a Computer or other Device

Figure 0-11: USB

YourRavenXTsfullspeed(12Mbit)USB2.0portcanbe connecteddirectlytomostcomputersorotherdevicesusinga standardfullspeedUSB2.0cable.Ifthecomputerordevice youareconnectingorthecableisnotratedforfullspeed,the modemwillcommunicateatareducedspeedtomatch.The RavenXTfunctionsasadevice,notahost. Whenitisconnectedtoacomputer,theUSBportshouldbe seenasaCOMportorEthernetportaftertheapplicabledriver isinstalled. TheRavenXThasastandardminiBconnector.

Warning: The USB port can only be used in a nonhazardous environment.

Indicator Lights
WhenyourRavenXTisconnectedtopowerandanantenna, thereisaspecificpatterntothelightstoindicateitsoperation mode.

Figure 0-12: Raven XT Indicator lights

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NetworkIndicatesasuccessfulconnectiontothecellular networkwithanIPaddressgivenandachannelacquired. SignalLightshowsthestrengthofthesignalandmaybe nearlysolid(strongsignal)orflashing(weakersignal).A slowflashindicatesaveryweaksignal.

RSSI LED Ranges RSSI/Signal LED Status On Solid Fast Blink Normal blink Slow Blink Extinguished Ranges of RSSI (dBm) Equal to or stronger than -69 -70 to -79 -80 to -89 -90 to -99 Equal to or weaker than -100

ActivityLightswillflashasdataistransferredtoand fromthePinPointmodemontheremotenetwork. Srvc(service)IndicateswhentheconnectionisEDGE. UnlitindicatesGPRS. PowerIndicatesthepoweradapterisconnectedand thereispowergettingtotheRavenXT. TheResetbutton(ontheleftsideoftheRavenXT)hastwo functions.Ifitisquicklydepressedandreleased,the modemwillsimplypowercycletheinternalhardware.If, however,theresetisdepressedandheldforseveral seconds(count10slowly,andwaitforthepowerlightto gooffafterthelightpatternstops),theALEOSconfigu rationsettingswillreturntothefactorydefaults.

Caution: If you reset the modem configuration using the reset button, you may to reconfigure your APN.

Light Patterns TheLEDsonthefrontofthemodemwillrespondindifferent patternstoindicatemodemstates. NormalEachLED,mentionedabove,islitasapplicable. StartupTheLEDswillcyclefromlefttoright. PassThrumodeNetworkandSignalLEDswillblinkin tandem.TheActivityLEDwillblinkwhentransmittingor receivingdata. SOSTheNetworkLEDblinks.

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ConfigurationResetTheLEDswillcyclelefttorightand thenrighttoleft4times. AuthenticationFailureTheNetwork,Signal,and ActivityLEDsblinkevery2seconds. DataRetryTheNetwork,Signal,andActivityLEDsblink every3seconds.

Optional: Setting up a DUN Connection


DialupNetworking(DUN)allowsacomputerorotherdevice tousetheserialportorUSBvirtualserialportonyourRaven XTtoconnecttotheInternetorprivatenetworkusingPPPjust likeananalogmodemusingastandardphoneline.
Caution: To install any driver on your computer, you may need to be logged in as Administrator or have Administrator privileges for your login.

MicrosoftWindowsXPisusedintheexamplesbelow.The modemdriverinstallationandDUNsetupandconfiguration issimilarinMicrosoftWindowsproducts.Examplesarenot providedhereforinstallingthedriverorconfiguringDUNfor anyotheroperatingsystem.


\

StandardinstallationsofMicrosoftWindowsXPand2000 includeagenericmodemdriverwhichwillworkwithyour RavenXT.

1. Connect the Raven XT.


a. ConnectthemodemtothecomputerwithaDB9cable ortheUSBportinserialmode. b. PlugintheACadapter,connecttheantenna(s)and poweronthemodem.

2. Install the driver.


a. SelectStart>ControlPanel>PhoneandModemOptions (inClassicView).

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Figure 0-13: Phone and Modem Options

b. SelecttheModemstab.

Figure 0-14: Phone and Modem Options: Modems

c.

SelectAdd.

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Figure 0-15: Add Hardware Wizard

d. CheckDontdetectmymodem;Iwillselectitfromalist. e. SelectNext.

Figure 0-16: Add Hardware Wizard: Install New Modem

f.

Select(StandardModemTypes)fromtheManufacturers column.

g. SelectStandard33600bpsModemfromtheModels column.

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Tip: If you have the speed for your modem configured as something other than the default, use the Standard Modem that matches the speed you configured.

h. SelectNext.

Figure 0-17: Add Hardware Wizard: Select Ports

i. j.

CheckSelectedPorts. SelecttheCOMportthemodemisconnectedto (commonlyCOM1).

k. SelectNext.

Figure 0-18: Add Hardware Wizard: Finish

l.

Oncethemodemdriverisinstalled,selectFinish.

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3. Configure the driver.


WhenyoureturntothePhoneandModemOptionswindow,you shouldseethenewlyinstalledmodemattachedtothe correctCOMport.

Figure 0-19: Phone and Modem Options: Modems

a. HighlightthemodemandselectProperties.

Figure 0-20: Modem Properties

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b. SelecttheModemtab.

Figure 0-21: Modem Properties: Modem

c.

MaximumPortSpeedshouldbesetto115200 (default).

d. SelectOKtoexit. e. SelectOKagaintoexitoutofthePhoneandModem Options.

Creating a Dial-Up Networking (PPP) Connection


Onceyouhavethedriverforthemodeminstalledonyour computer,youcansetupandconfigureDialUpNetworking (DUN)tousethemodemasyourconnectiontotheInternet usingPPP.
Note: No other device or program can be using the same COM port (serial port) configured for the modem driver.

Caution: If you have an existing LAN connection, installing DUN for the modem may interfere with the LAN connection. It's recommended to disconnect your LAN connection before using a PPP connection with your Raven XT.

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OncetheDUNconnectionisinitiated,bydefault,itwilltake overasthedefaultroutefornetworkcommunicationand specificallyforInternetaccess.Ifyouwantthetwoconnections tocoexist,youwillneedtodeselectUsedefaultgatewayon remotenetwork(describedlater)andusetheroutecommand inWindowstosetuproutingthroughthemodemproperly. Thisguidedoesnotprovideinformationontheroute command.Youmayneedtoconsultwithyournetworkadmin istratortoproperlyconfigurerouting.

1. Create a new network connection.


a. SelectStart>ConnectTo>ShowAllConnectionstoopen theNetworkConnectionswindow.

Figure 0-22: Windows : Start menu

b. SelectCreateaNewConnectionunderNetworkTasksin themenuareaontheleft.

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Figure 0-23: Create New Connection

c.

SelectNexttostartinstallingandconfiguringtheDUN connection.

Figure 0-24: New Connection Wizard

d. SelectConnecttotheInternet. e. SelectNext.

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Figure 0-25: New Connection: Type

f.

SelectSetupmyconnectionmanually.

g. SelectNext.

Figure 0-26: New Connection: How do you want to connect?

h. SelectConnectusingadialupmodem. i. SelectNext.

Figure 0-27: New Connection: Connect using...

j.

Optional:Ifyouhavemultiplemodemsinstalledon yourcomputer,youmaybepromptedtoselectthe modemtobeused.Ifyouonlyhaveonemodem installed,thisoptionwillbeomitted. SelectNext.

k. CheckStandard33600bpsModem. l.

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Figure 0-28: New Connection: Select Modem

m. Typeinanamefortheconnection,suchasSierra WirelessAirLinkModem. n. SelectNext.

Figure 0-29: New Connection: Connection Name

Tip: The name provided here will not effect the connection in any way. It is only a label for the icon. It can be the name of your wireless service provider (Provider), your modem (Raven XT), or any other designation for the connection.

o. Typein10001asthephonenumberforthemodemto dial. p. SelectNext.

Figure 0-30: New Connection: Phone Number

q. Optional:Ifyouhavemultipleusersconfiguredfor yourcomputer,youmaybepromptedforConnection Availability.IfyouselectMyuseonly,theaccount currentlyloggedonwillbetheonlyoneabletouse thisDUNconnection. r. SelectNext.

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Figure 0-31: New Connection: Permissions

GenerallythemodemtakescareoftheAccountInformation, UsernameandPassword,fortheconnection,soyoucanleave thefieldsblank(unlessotherwiseinstructedbySupport). s. t. Ifyouwanttoallowotherstousethesameloginfor themodem,selectUsethisaccountnameandpassword.... SelectNext.

Figure 0-32: New Connection: Connection Information

Caution: If you have a LAN connection to the Internet and select Make this the default Internet Connection for the DUN configuration, you will not be able to use the LAN to connect to the Internet and may also affect the network connection on your computer to the rest of the LAN. Select this option ONLY if the Raven XT will be your sole network connection.

u. IfyouwanttoaddashortcutforthisDUNconnection toyourdesktop,checkAddashortcut. v. SelectFinishtoexittheNetworkConnectionWizard.

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Figure 0-33: New Connection: Finish

2. Configure the DUN connection


AfteryoucompletetheNewConnectionWizard,therearea fewmorethingsyouwillwanttoconfigureintheconnection. a. SelectProperties.

Figure 0-34: DUN Connection

b. UncheckUsedialingrules.

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c.

CheckShowicon...whenconnected.

d. SelectConfigure,belowtheConnectusingline.

Figure 0-35: DUN Properties

e. Select115200astheMaximumspeed. f. CheckEnablehardwareflowcontrol. g. Donotcheckanyotheroption. h. SelectOK.

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Figure 0-36: Modem Configuration

i.

Backatthemainpropertiesscreen,selectthe Networkingtab.

Figure 0-37: Networking

j. l.

SelectSettings. SelectOK.

k. RemovethechecksfromallthreePPPsettings.

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Figure 0-38: PPP Settings

m. Select(highlight)InternetProtocol(TCP/IP)andthen selectProperties.
Tip: For most configurations, you will be obtaining the IP address and the DNS server address automatically.

n. SelectAdvanced.

Figure 0-39: TCP/IP Properties

o. UncheckUseIPheadercompression. p. CheckUsedefaultgatewayonremotenetwork. q. SelectOK.

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Figure 0-40: Advanced TCP/IP

Tip: You may want to check the Options tab and change the settings for applications you might be using. The default options are generally applicable for most uses.

Caution: Unless specifically directed to do so by Support or your network administrator, you do not need to make any changes to the options on the Security tab.

r.

SelectOKuntilyoureturntotheConnectwindow.

Connecting to the Internet Using DUN


TherearetwomethodsyoucanusetoconnectwithRavenXT totheInternetusingDUN,AceViewandtheWindowsDUN connectiondirectly. AceView AceViewisasmallutilitywhichcanmaintainyourDUN connectionandmonitortheconnectionofyourRavenXTto Provider.IfyouhavenotalreadyinstalledAceViewyoucan obtainthemostrecentversionfromtheSierraWireless AirLinkwebsite.
Note: The direct DUN connection features of AceView are not available in Windows 98 or Windows NT.

ThisguideassumesyouhaveadefaultinstallationofAceView.

1. Start AceView.
Start>AllPrograms>AirLinkCommunications>AceView

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2. Enable the Connection.

Figure 0-41: AceView: Menu

a. RightclickontheAceViewwindowtoopenthemenu. b. SelectConnectionSettings.

Figure 0-42: AceView: Connection Settings

c.

SelectAutoStartintheDUNsection.

d. SelectMaintainPersistentConnection. Whenchecked,AceViewwillcontinuallychecktheDUN connectiontoensureitisnotdown.Ifso,AceViewwill attempttoconnectagain.


Tip: When using the DUN connection, make sure the IP Address is set to the local IP address of the modem, 192.168.13.31 by default.

e. SelectOK. f. OK.

Windows DUN YoucandirectlyusetheDialuplinkfortheDUNconnection.

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1. Start the DUN session.


Start>ConnectTo>SierraWirelessAirLinkModem Ifyounamedtheconnectiondifferently,usethenameofthe PPPconnectionyoumadeearlier.

Figure 0-43: DUN Connection

Tip: Generally you will not need to enter a Username or Password. If you do need to enter either, you can enter these parameters beforehand using *NETUID and *NETPW.

2. Select Dial to connect to the modem and the cellular network.


Note: The speed shown in the connection is the speed between the modem and your computer, it is not the speed of the modems connection to Provider or the Internet.

Whenyoureconnected,aniconshouldappearinthesystem trayshowingtheconnectionstatus.

Figure 0-44: Connection indicator

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Caution: For DUN connections on a Windows Mobility or other nonpersonal computer, the DNS settings may not be configured with the DUN connection. You may need to go into the network settings and add DNS servers manually.

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Important Notice

Duetothenatureofwirelesscommunications,transmission andreceptionofdatacanneverbeguaranteed.Datamaybe delayed,corrupted(i.e.,haveerrors)orbetotallylost. Althoughsignificantdelaysorlossesofdataarerarewhen wirelessdevicessuchastheSierraWirelessAirLinkRavenXT areusedinanormalmannerwithawellconstructednetwork, theSierraWirelessAirLinkRavenXTshouldnotbeusedin situationswherefailuretotransmitorreceivedatacouldresult indamageofanykindtotheuseroranyotherparty,including butnotlimitedtopersonalinjury,death,orlossofproperty. SierraWirelessacceptsnoresponsibilityfordamagesofany kindresultingfromdelaysorerrorsindatatransmittedor receivedusingtheSierraWirelessAirLinkRavenXT,orfor failureoftheSierraWirelessAirLinkRavenXTtotransmitor receivesuchdata. DonotoperatetheSierraWirelessAirLinkRavenXTinareas whereblastingisinprogress,whereexplosiveatmospheres maybepresent,nearmedicalequipment,nearlifesupport equipment,oranyequipmentwhichmaybesusceptibletoany formofradiointerference.Insuchareas,theSierraWireless AirLinkRavenXTMUSTBEPOWEREDOFF.TheSierra WirelessAirLinkRavenXTcantransmitsignalsthatcould interferewiththisequipment. DonotoperatetheSierraWirelessAirLinkRavenXTinany aircraft,whethertheaircraftisonthegroundorinflight.In aircraft,theSierraWirelessAirLinkRavenXTMUSTBE POWEREDOFF.Whenoperating,theSierraWirelessAirLink RavenXTcantransmitsignalsthatcouldinterferewith variousonboardsystems.
Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open. Sierra Wireless AirLink Raven XT may be used at this time.

Safety and Hazards

Thedriveroroperatorofanyvehicleshouldnotoperatethe SierraWirelessAirLinkRavenXTwhileincontrolofavehicle. Doingsowilldetractfromthedriveroroperatorscontroland operationofthatvehicle.Insomestatesandprovinces, operatingsuchcommunicationsdeviceswhileincontrolofa vehicleisanoffence.

Limitation of Liability

Theinformationinthismanualissubjecttochangewithout noticeanddoesnotrepresentacommitmentonthepartof SierraWireless.SIERRAWIRELESSANDITSAFFILIATES SPECIFICALLYDISCLAIMLIABILITYFORANYANDALL

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DIRECT,INDIRECT,SPECIAL,GENERAL,INCIDENTAL, CONSEQUENTIAL,PUNITIVEOREXEMPLARYDAMAGES INCLUDING,BUTNOTLIMITEDTO,LOSSOFPROFITSOR REVENUEORANTICIPATEDPROFITSORREVENUE ARISINGOUTOFTHEUSEORINABILITYTOUSEANY SIERRAWIRELESSPRODUCT,EVENIFSIERRAWIRELESS AND/ORITSAFFILIATESHASBEENADVISEDOFTHE POSSIBILITYOFSUCHDAMAGESORTHEYARE FORESEEABLEORFORCLAIMSBYANYTHIRDPARTY. Notwithstandingtheforegoing,innoeventshallSierra Wirelessand/oritsaffiliatesaggregateliabilityarisingunderor inconnectionwiththeSierraWirelessproduct,regardlessof thenumberofevents,occurrences,orclaimsgivingriseto liability,beinexcessofthepricepaidbythepurchaserforthe SierraWirelessproduct.

Patents

Portionsofthisproductmaybecoveredbysomeorallofthe followingUSpatents: 5,515,013 5,629,960 5,845,216 5,847,553 5,878,234 5,890,057 5,929,815 6,169,884 6,191,741 6,199,168 6,339,405 6,359,591 6,400,336 6,516,204 6,561,851 6,643,501 6,653,979 6,697,030 6,785,830 6,845,249 6,847,830 6,876,697 6,879,585 6,886,049 6,968,171 6,985,757 7,023,878 7,053,843 7,106,569 7,145,267 7,200,512 D442,170 D459,303 andotherpatentspending. LicensedunderthefollowingNortelNetworksLimited patents: UnitedStatespatentnumbers:5128925,5398247 Francepatentnumbers:2665993,2653959,2659812,2745091

Copyright Trademarks

2009SierraWireless.Allrightsreserved. AirCardandHeartoftheWirelessMachineareregistered trademarksofSierraWireless.Watcherisatrademarkof SierraWireless,registeredintheEuropeanCommunity. AirLinkandAceWarearetrademarksofSierraWireless. SierraWireless,theSierraWirelesslogo,theredwavedesign, andtheredtippedantennaaretrademarksofSierraWireless. WindowsisaregisteredtrademarkofMicrosoftCorporation. Othertrademarksarethepropertyoftherespectiveowners.

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Contact Information
Support Desk: Phone: 1-877-231-1144 Hours: 5:00 AM to 5:00 PM Pacific Time, Monday to Friday, except US Holidays E-mail: support@sierrawireless.com Sales Desk: Phone: 1-510-624-4200 1-604-232-1488 Hours: 8:00 AM to 5:00 PM Pacific Time E-mail: MobileandM2Msales@sierrawireless.com Post: Sierra Wireless America 39677 Eureka Drive Newark, CA USA 94560 Sierra Wireless 13811 Wireless Way Richmond, BC Canada V6V 3A4 Fax: 1-510-624-4299 1-604-231-1109 Web: www.sierrawireless.com

Consultourwebsiteforuptodateproductdescriptions, documentation,applicationnotes,firmwareupgrades,trouble shootingtips,andpressreleases:


www.sierrawireless.com

Revision History
Revision number 1.x 2.x Release date 2003-2005 Q2: 2005-Q2: 2007 Q2: 2008 Changes AirLink Communications documentation - CDPD, CDMA, and GPRS. AirLink Communications documentation - CDMA, EV-DO, EDGE, and HSUPA/HSDPA. Converted documentation from AirLink Communications documentation format into Sierra Wireless documentation format. Phase II of the conversion completed. Raven modem line documentation is revised.

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