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BUS 272
BUS 272
Miss Z
Contact zoranas@sfu.ca [Subject: BUS 272] WMC 4359 Tuesdays ~2:30PM - 4:00PM
BUS 272
BUS 272
Why OB?
To learn about yourself and others To understand how the organizations you encounter work To become familiar with team work To help you think about the people issues faced by managers and entrepreneurs
BUS 272
BUS 272
BUS 272
Course Grading
12% Online Quizzes 8% Tutorial Activities 20% Group Assignment 25% Midterm Examination
No free rides in groups -- all group participation will be evaluated after assignment is completed
Worst case scenario: You can fire non-contributing members!
BUS 272
BUS 272
Grading Norms
Faculty of Business Admin. Grading Policy Normalized such that: ~ 10-14% will receive ~ 31-41% will receive ~ 32-46% will receive ~ 0-18% will receive A+, A, AB+, B, BC+, C, CD, F, N
Exams (60%)
Questions on Midterm (25%) and Final (35%) exams will be from lectures and textbook All exams are closed book Primarily Multiple Choice with possibly some True/False and Short Answer questions Midterm during week 7 (see Syllabus) Final exam covers the whole course
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BUS 272
Each group will write a term research report on the OB topic of their choice (10%) Groups will also deliver a 10 minute presentation on the same topic, in the tutorial, during the last 2 weeks of classes (10%) All students will fill out the Peer Evaluation Form which requires each student to rate the participation of ALL the members in the group
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Academic Honesty
Familiarize yourself with SFUs Academic Honesty policy! Complete Plagiarism Tutorial This course is required to get into BUS program BUS is very competitive, so we must keep it absolutely fair for all students No tolerance for plagiarism of any type Severe penalties will be issued for submitting plagiarized assignments or cheating on exams, from zero (0) to an automatic F in the course It is NOT worth the risk!!!
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Be Warned
Academic Misconduct - Cheating & Plagiarism No Extensions & Delays No side conversations in exams No grade inflation / revisions !!!
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Resources
Langton, Robbins, & Judge (2010)
webct.sfu.ca Login and password same as your university account (email) Syllabus, lecture notes, assignments, quizzes, discussions
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Questions?
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BUS 272
Organizational Behaviour
A field of study that investigates the impact that individuals, groups, and structure have on behaviour within organizations; the aim is to apply such knowledge toward improving organizational effectiveness
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Group level
IN ORGANIZATIONS
Individual level
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Productivity
A performance measure including effectiveness and efficiency
Effectiveness doing the right things The achievement of goals e.g., getting a good mark on the group project Efficiency doing things right The ratio of effective work output to the input required to produce the work e.g., managing group meetings and conflicts
Organizational Level
Improving Quality and Productivity Developing Effective Employees Putting People First Helping Employees Balance Work-Life Conflicts Creating a Positive Work Environment Global Competition Managing and Working in a Multicultural World
Group Level
Working With Others Workforce Diversity
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How to Put People First Provide employment security Hire well Create self-managed teams Pay well Provide extensive training Reduce status differences Share information about organizational performance
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Work-Life Balance
The lines between work and private life have blurred, creating personal conflicts and stress Why?
Creation of global organizations; the world never sleeps Communication technology; people bring work home Organizations are asking employees to work longer hours
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Global Competition
To survive increased competition, companies have to reduce costs, increase productivity, and improve quality Outsourcing
Offshoring Nearshoring
Multicultural World
Managers and employees must become capable of working with people from different cultures:
Multinational corporations are developing operations worldwide Companies are developing joint ventures with foreign partners Workers are pursuing job opportunities across national borders
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The Rigour of OB
OB Looks at Consistencies
What is common about behaviour, and helps predictability?
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Summary
OB is a field of study that investigates the impact that individuals, groups, and structure have on behaviour within an organization. Each level of analysisthe individual, the group, and the organizationpresents challenges in workplace. OB is built on contributions from a number of behavioural disciplines, including psychology, sociology, social psychology, and anthropology. It goes beyond common sense.
Next Week
Thank you! To Do List
Quiz 1 & 2 on Chapters 1 & 2
Readings
Chapter 1 (if you still didnt do it) Chapter 2
Self-Tests
Are you a high self-monitor? (p.71) Are you a Type A? (p.74) Whats your EI at work? (p.74)
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BUS 272
BUS 272