Jet Airways

Radiotelephony Procedures Guide

Dear Colleagues,

It gives me great pleasure to present to you the first ever Jet Airways Radiotelephony Procedures Guide.

On behalf of Flight Operations, I wish to express our utmost gratitude to Capt Sonica Chhabra, Capt Devdatt Sonde, First Officers Neha Pajni, Kush Agarwal and Abhisheik Krishnan for their invaluable contribution and initiative of putting these documents together.

This guide is intended to streamline RT procedures in our airline and take us one step closer to our goal of being one of the top airlines of the world.

Please feel free to send us your inputs on how the second edition of this document can be improved further.

Wishing you Happy Radio Telephony.

Regards

Capt Kunal Khajuria

INTRODUCTION
Welcome to the Jet Airways Radiotelephony Procedures Guide. The purpose of the following document is to assist flight crew in familiarizing themselves with standard phraseologies and conventional radiotelephony procedures, and to highlight certain common errors that should be avoided. While all efforts have been made to describe all transmissions and the likely responses from an air traffic controller by use of examples, this guide is not an all encompassing document for RT procedures. For detailed description of standard phraseologies and explanation of standard procedures please refer to the ATC chapter of the Jeppesen Manual - ICAO DOC 4444, Manual of Radiotelephony - ICAO DOC 9432 , Regional Supplementary Procedures - ICAO DOC 7030.

General Guidelines: 1. Always keep in mind that when you transmit on a radio frequency, you represent your fleet, airline, and country. Take pride in how you represent your colleagues and countrymen because when you transmit everyone on the airwaves is listening very carefully.

2. Always use a respectful, polite, and professional tone. Keep in mind that the air traffic controller may not always be able to match your expectations. She / he may be under as much stress, if not more, than you are. Be sensitive to the likelihood that just as yourself the controller may be nearing the end of a long shift, or is just having a bad day. 3. Though not mandatory, use of greetings in the first and last transmission to a controller is a friendly gesture that shows good manners and builds goodwill. 4. Avoid blocking the frequency by transmitting an unnecessary read back or request. Always try to be precise and to the point. Do not transmit more information than is necessary while at the same time do not be so brief that the controller has to call back for a clarification.

5. If you do not understand any instruction given by the controller do not hesitate to ask for a clarification, however, be precise about the part of the instructions that need to be clarified.

6. Do not initiate or engage in an argument of any nature on a radio frequency. In case of a disagreement of any kind with any station, briefly make your point if you need to and revert to standard RT procedures. As a Jet Airways pilot you are expected to always uphold the highest standards of professionalism, therefore, even in situations wherein you feel that you are justified in sharing a piece of your mind show restraint in sharing your feelings on the radio frequency.

7. Do remember RT is simplex and there is limited airtime available which must be shared by all. Unnecessary clutter, unnecessary read back or requests will take up this valuable time and add to the congestion by adding an element of chaos. As an airline, we must endeavour for the highest possible standard.

8. In this training document we will look at guidelines for better, more professional RT procedures. Common mistakes will be highlighted then a flight from Mumbai to Kolkata will be considered.

TRANSMITTING TECHNIQUE
The following transmitting techniques will ensure that the transmitted speech is clearly and satisfactorily received. a) Before transmitting pause, check that the receiver volume is set at the optimum level and listen out on the frequency to be used to ensure that there will be no interference with a transmission from another station. b) Be familiar with microphone operating techniques and do not turn the head away from it while talking or vary the distance between it and the mouth. Severe distortion may occur due to : a. Talking too close to the microphone b. Touching the microphone with the lips c. Holding the microphone or boom (of a headset) c) Use the normal conversation tone, speak clearly and distinctly. d) Maintain an even rate of speech not exceeding 100 words per minute. When it is known that elements of a message will be written down by the recipient, speak slightly slower. e) Maintain the speech volume at a constant level. f) A slight pause before and after numbers will assist in making them easier to understand. g) Avoid using hesitation sounds such as er . h) Depress the transmit switch fully before speaking and do not release it until the message is complete. This will ensure that the entire message is transmitted. However, do not depress the transmit switch until ready to speak. i) Be aware that the mother tongue of the person receiving the message may not be English. Therefore, speak clearly and use standard radiotelephony words and phrases whenever possible. One of the most irritating and potentially dangerous situation in radiotelephony is a stuck microphone switch. Always ensure that the switch is released after the transmission. Do keep in mind that the controller may have additional tasks to accomplish prior to responding to your call. Hence, after a call has been made, a period of 10 seconds should elapse before a second call is made. This should eliminate unnecessary transmissions while the receiving station is getting ready to reply to the initial call. If there is a doubt that a message has been incorrectly received, a repetition of the message shall be requested either in full or part

TRANSMISSION OF LETTERS
PHRASE Say Again Say again.(item) Say again all before(the first word satisfactorily received) Say again all after...(the last word satisfactorily received) Say again...(word before missing portion) to (word after missing portion) The words in the table below shall be used when individual letters are required to be transmitted. The syllables to be emphasized are underlined. LETTER A B C D E F G H I J K L M N O P Q R S T U V W X Y Z WORD ALPHA BRAVO CHARLIE DELTA ECHO FOXTROT GOLF HOTEL INDIA JULIETT KILO LIMA MIKE NOVEMBER OSCAR PAPA QUEBEC ROMEO SIERRA TANGO UNIFORM VICTOR WHISKEY X-RAY YANKEE ZULU PRONOUNCIATION AL FAH BRAH VOH CHAR LEE DELL TAH ECK OH FOKS TROT GOLF HOH TELL IN DEE AH JEW LEE ETT KEY LOH LEE MAH MIKE NO VEM BER OSS CAH PAH PAH KEH BECK ROW ME OH SEE AIR RAH TANG GO YOU NEE FORM VIK TAH WISS KEY ECKS RAY YANG KEE ZOO LOO MEANING Repeat entire messages Repeat specific item

TRANSMISSION OF NUMBERS Table 1

The syllables to be emphasized are underlined. LETTER 0 1 2 3 4 5 6 7 8 9 DECIMAL HUNDRED THOUSAND PRONOUNCIATION ZERO WUN TOO TREE FOWER FIFE SIX SEVEN AIT NINER DAY SEE MAL HUN DRED TOUSAND

Table 2
NUMBER FL 100 FL 180 HDG150 18 KNOTS 118.1 6500 TRANSMITTED AS Flight Level One Zero Zero Flight Level One Eight Zero Heading One Five Zero One Eight Knots One One Eight Decimal One Six Five Zero Zero PRONOUNCED AS Flight Level Wun Zero Zero Flight Level Wun Ait Zero Heading One Fife Zero One Ait Knots Wun Wun Day See Mal Wun Six Fife Zero Zero(Squawk)

TRANSIMISSION OF TIME
When transmitting time within the same hour, only the minutes are normally required. However, the hour should be included if there is any possibility of confusion. Time checks shall be given to the nearest minute. Co-ordinated Universal Time ( UTC) is to be used at all times, unless specified. 2400 hours designates midnight, the end of the day and 0000 hours the beginning of the day. NUMBER TRANSMITTED AS PRONOUNCED AS 0823 Two Three or Zero Eight Two Three Too Tree or Zero Ait Too Tree

TRANSIMISSION QUALITY
READIBILITY SCALE 1 2 3 4 5 MEANING UN READABLE READABLE NOW AND THEN READABLE BUT WITH DIFFICULTY READABLE PERFECTLY READABLE

STANDARD WORDS AND PHRASES

WORD /PHRASE ACKNOWLEDGE MEANING Let me know that you have received and understood this message. AFFIRM Yes. APPROVED Permission for proposed action granted. BREAK Indicates separation between messages. BREAK BREAK Indicates separation between messages transmitted to different aircraft in a busy environment. CANCEL Annul the previously transmitted clearance. CHANGING TO I intend to call ..(Unit)on ..( Frequency) CHECK Examine a System or procedure.( Not to be used in any other context. No answer is normally expected.) CLEARED Authorised to proceed under the conditions specified. CLIMB Climb and maintain. HOLD SHORT Stop before reaching the specified location. HOW DO YOU READ What is the readability of my transmission. I SAY AGAIN I repeat for clarity or emphasis. MAINTAIN Continue in accordance with the conditions specified or in the literal sense. MONITOR Listen out on ( Frequency) NEGATIVE No or Permission not granted or That is not correct or Not Capable. READBACK Repeat all , or the specified part, of this message back to me exactly as received. REPORT Pass requested Information. REQUEST I should like to know.. or I wish to obtain. ROGER I have received all your last transmission.

SPEAK SLOWER STANDBY

UNABLE WILCO

Reduce your rate of speech. Wait and I will call you. Note: No Onward Clearance to be assumed. STANDBY is not an approval or denial. I cannot comply with your request, instruction or clearance.( Followed by a reason) I understand your message and will comply with it..

CLEARANCE ISSUE AND READ BACK REQUIREMENTS

Provisions governing clearances are contained in ICAO DOC 4444. A clearance may vary in content from a detailed description of the route and levels to be flown to a brief SID according to the local procedures. Generally, controllers will avoid passing a clearance to a pilot engaged in complicated taxiing manoeuvres and on no occasion when a pilot is engaged in line up or take off manoeuvres. An ATC route clearance is NOT an instruction to takeoff or enter an active runway. The word TAKEOFF is used only when an aircraft is cleared for takeoff. At all other times the word DEPARTURE is used.

The stringency of the read back requirement is directly related to the possible and seriousness of a misunderstanding in the transmission and receipt of ATC clearances and instructions. ATC route clearances shall always be read back unless otherwise authorized by the appropriate ATS authority in which case they shall be acknowledged in a positive manner. Read backs shall always include the aircraft call sign. The ATS messages listed below are to be read back in full by the pilot. If a read back is not received, the ATC will ask the pilot to do so. Taxi/ Towing Instructions Level Instructions Heading Instructions Speed Instructions Airways or Route Clearance unless otherwise authorised by appropriate ATS authority. Approach Clearances

 Runwayinuse Clearance to Enter, Land On, Takeoff, Continue Approach Backtrack, Cross or Hold Short of any runway SSR Operating Instruction Altimeter Settings VDF Information Frequency Changes Type of Radar Services Transition levels

Note: Any instruction/ request that is not a clearance does not have to be read back. Appropriate use of the word WILCO ( WILL COMPLY) reduces unnecessary chatter. If at anytime a pilot receives a clearance or instructions with which he cannot comply, he should advise the controller using the phrase UNABLE (COMPLY) and give the reasons. For Example: UNABLE FL Three Four Zero , UNABLE Expedite.

POSITION REPORTING
Position reports shall contain the following elements of information: a. Aircraft identification b. Position Checked c. Time the position was checked d. Flight Level e. Next position and ETA.

METEOROLOGICAL REPORTING
Met reports shall contain the following elements of information: a. Air Temperature b. Wind Direction c. Wind Speed d. Turbulence e. Aircraft Icing

EMERGENCY PHRASEOLOGY
Distress and Urgency Communication Procedures The States of Emergency are classified as follows : a) Distress - A condition of being threatened by serious and/or imminent danger and of requiring immediate assistance. b) Urgency - A condition concerning the safety of an aircraft or other vehicle, or of some person on board or within sight, but does not require immediate assistance. The pilot should make the appropriate emergency call as follows : a) Distress : [MAYDAY] ( preferably spoken thrice) b) Urgency : [PAN PAN] ( preferably spoken thrice) Pilots are urged, in their own interests to request assistance from the emergency service as soon as there is any doubt about the safe conduct of their flight. The provision of assistance may be delayed if a pilot does not pass clear details of his/her difficulties and requirements, using the international standard RTF MAY DAY MAY DAY MAY DAY or PAN PAN, PAN PAN, PAN PAN as appropriate. If subsequent to the transmission of a MAYDAY or PAN PAN, a pilot considers the problem not to be as serious as first thought and priority attention is no longer required, the emergency condition may be cancelled at the pilot discretion. It is invariably preferable for pilots believing themselves to be facing an emergency situation to declare them as early as possible and then cancel later if they decide the situation allows. If a pilot is already in communication with an ATS unit, before the emergency arises, assistance should be requested from the controller on the frequency in use. In this case, any SSR code setting previously assigned by ATC (other than 7700) should be retained until instructions are received to change the code.

EMERGENCY MESSAGE
The emergency message shall contain the following information (time and circumstances permitting) and, whenever possible, should be passed in the following order a. MAYDAY/ PAN PAN b. Name of station addressed (time and circumstances permitting) c. Call sign d. Type of aircraft e. Nature of emergency f. Intention of PIC g. Present or last known position, flight level / altitude and heading; h. Any other useful information e.g. Endurance remaining, SOB etc

CANCELLING MAYDAY/PAN PAN

When an aircraft is no longer in distress/urgency it shall transmit a message cancelling the emergency condition. Eg. Transmission to cancel MAYDAY Aircraft Mumbai Tower, Jet Airways One Two Three CANCEL MAYDAY, Engine restarted, Runway in sight, Request Landing.

Controller Jet Airways One Two Three, Cleared to Land , Runway Two Seven, Winds Two Seven Zero degrees One Zero knots. Aircraft Cleared to Land , Runway Two Seven, Jet Airways One Two Three.

IMPOSITION OF SILENCE :
Transmissions from aircraft in distress have priority over all other transmissions. On hearing a distress call, all stations must maintain radio silence on that frequency unless the distress is cancelled or the distress traffic is terminated; all distress traffic has been transferred to other frequencies; the station controlling communications gives permission; it has itself to render assistance.

Any station which has knowledge of distress traffic, and which cannot itself assist the station in distress, shall nevertheless continue listening to such traffic until it is evident that assistance is being provided. Stations should take care not to interfere with the transmission of urgency calls. Eg. Transmission for Imposition of Silence by ATC ALL STATIONS, MUMBAI TOWER, STOP TRANSMITTING, MAYDAY

Translation All stations on Mumbai Tower Frequency stop transmitting due aircraft in distress OR JET AIRWAYS One Two Three , STOP TRANSMITTING, MAYDAY Translation Jet Airways One Two Three, stop transmitting due aircraft in distress

COMMUNICATION FAILURE
Check the following points: The correct frequency has been selected for the route being flown. The Aeronautical Station being called is open for watch. The aircraft is not out of radio range. Receiver volume correctly set.

I. If the previous points are in order it may be that the aircraft equipment is not functioning correctly. Complete the checks of headset and radio installation appropriate to the aircraft. II. When an aircraft station is unable to establish contact with the aeronautical station on the designated frequency it shall attempt to establish contact on another frequency appropriate to the route being flown. If this attempt fails, the aircraft station shall attempt to establish communication with other aircraft or other aeronautical stations on frequencies appropriate to the route. III. The pilot may still be unable to establish communication on any designated aeronautical station frequency, or with any other aircraft. The pilot is then to transmit his message twice on the designated frequency, including the addressee for whom the message is intended, preceded by the phrase TRANSMITTING BLIND in case the transmitter is still functioning. IV. In the case of a receiver failure transmit reports twice at the scheduled times or positions on the designated frequency preceded by the phrase TRANSMITTING BLIND DUE TO RECEIVER FAILURE.

V. An aircraft, which is being provided with air traffic control service, advisory service or aerodrome flight information service is to transmit information regarding the intention of the pilot in command with respect to the continuation of the flight. Specific procedures for the action to be taken by pilots of IFR and Special VFR flights are contained in the appropriate AIP ENR and/or AD sections.

PHRASEOLOGY EXAMPLES
We will consider a flight from Mumbai to Kolkata 9W211 as an example:

CLEARANCE , PUSHBACK AND START UP, TAXI OUT

A. Stations having ATIS, Clearance Delivery, Ground and Tower.

Mumbai Delivery , Good Morning, JET AIRWAYS Two One One.. JET AIRWAYS Two One One , Mumbai Delivery, Go Ahead. JET AIRWAYS Two One One , Parked on Bay One Zero, Information Alpha, QNH One Zero Zero Niner, Request Clearance to Kolkata, Requested FL Three Seven Zero. JET AIRWAYS Two One One , Stand by. JET AIRWAYS Two One One . JET AIRWAYS Two One One , Clearance. Go Ahead, JET AIRWAYS Two One One . JET AIRWAYS Two One One , Cleared to Kolkata, G450, FL Two Seven Zero, Departure Runway Two Seven, ANOLI 1A Departure, Transition AAU , Initially FL One Four Zero with Level Restrictions, for Departure Squawk Six Three One Four.

Cleared to Kolkata, G450, FL Two Seven Zero, Departure Runway Two Seven, ANOLI 1A Departure, Transition AAU , Initially FL One Four Zero with Level Restrictions, for Departure Squawk Six Three One Four, JET AIRWAYS Two One One .

JET AIRWAYS Two One One, Clearance Read back Correct. Report when ready. Wilco , JET AIRWAYS Two One One.

JET AIRWAYS Two One One, One Zero Zero Souls on Board through security (Note: The term through security only applies to India) JET AIRWAYS Two One One, Cleared to Pushback facing North, on Completion of Pushback Start up approved. Cleared to Pushback facing North, on Completion of Pushback Start up approved, JET AIRWAYS Two One One. Mumbai Ground, JET AIRWAYS Two One One, Request Taxi. JET AIRWAYS Two One One, Taxi Via Charlie Echo to Holding Point runway Two Seven, Taxi Behind Singapore 777 coming from your left/ Give Way to Singapore 777 coming from your left.

Traffic in Sight, Behind Singapore 777/ Giving Way to Singapore 777, Taxi Via Charlie, Echo, Holding Point Runway Two Seven, JET AIRWAYS Two One One. Holding , Tower One One Eight Decimal One, JET AIRWAYS Two One One, Good Day.

JET AIRWAYS Two One One, Hold in Sequence Contact Tower One One Eight Decimal One.

B. Stations having ATIS but no Clearance Delivery

Ahmedabad Ground, Good Morning, JET AIRWAYS Two Zero Zero Four. JET AIRWAYS Two Zero Zero Four, Ahmedabad Ground, Go Ahead. JET AIRWAYS Two Zero Zero Four, Parked on Bay One Zero, Information Alpha, QNH One Zero Zero Niner, Request Push back and Start up for Mumbai , Requested FL 300, One Zero Zero Souls on Board through Security. JET AIRWAYS Two Zero Zero Four, Cleared to Push back facing North, After Push Back Start up abeam Stand One Three.

Cleared to Push back facing North, After Push Back Start up abeam Stand One Three, JET AIRWAYS Two Zero Zero Four. JET AIRWAYS Two Zero Zero Four, Request Taxi.

JET AIRWAYS Two Zero Zero Four, Taxi Via Charlie Echo to Holding Point runway Two Three. Expedite. JET AIRWAYS Two Zero Zero Four, Clearance. (Note: At Aerodromes without Clearance delivery frequency, Airway Clearances may be given during taxi. This Departure Clearance is NOT a Clearance for Take Off) JET AIRWAYS Two Zero Zero Four, Cleared to Mumbai, W13S, FL 300, Departure Runway 23, ANOLI 1A Departure, Transition DOTIP , for Departure Squawk Six Three One Four.

Taxi Via Charlie Echo, Holding Point Runway Two Three, Expediting JET AIRWAYS Two Zero Zero Four.

Go Ahead, JET AIRWAYS Two Zero Zero Four.

Cleared to Mumbai, W13S, FL 300, Departure Runway 23, ANOLI 1A Departure, Transition DOTIP , for Departure Squawk Six Three One Four, JET AIRWAYS Two Zero Zero Four.

JET AIRWAYS Two Zero Zero Four, Clearance Read back correct. Hold Short Runway Two Three. Contact Tower One One Eight Decimal One.

Hold Short Runway Two Three. Tower One One Eight Decimal One, JET AIRWAYS Two Zero Zero Four Good Day. Ahmedabad Tower, Good Morning, JET AIRWAYS Two Zero Zero Four.

JET AIRWAYS Two Zero Zero Four, Line up Runway Two Three, Report Ready for Departure. Line up Runway Two Three, Wilco , JET AIRWAYS Two Zero Zero Four. Ready , JET AIRWAYS Two Zero Zero Four.

C. Stations having no ATIS and no Clearance Delivery

Bhuj Tower , Good Morning, JET AIRWAYS One Two Three. JET AIRWAYS One Two Three Bhuj Tower , Go Ahead. JET AIRWAYS One Two Three, Departure Runway Two Three, Wind Two Seven Zero Degrees at Seven knots, QNH One Zero Zero Niner, Temperature Two Five, Dew point Two Two, Visibility Five Thousand, Time Two Seven.

Request latest weather, JET AIRWAYS 123.

Runway Two Three, QNH One Zero Zero Niner, JET AIRWAYS One Two Three. When all doors armed and Cross checked, Bhuj Tower, JET AIRWAYS One Two Three.

JET AIRWAYS One Two Three, Bhuj Tower , Go Ahead.

JET AIRWAYS One Two Three, Parked on Bay One Zero, QNH One Zero Zero Niner, Request Push back and Start up for Mumbai , Requested FL 300, One Zero Zero Souls on Board through Security.

JET AIRWAYS One Two Three, Cleared to Push back facing North, After Push Back Start up abeam Stand One Three.

Cleared to Push back facing North, After Push Back Start up abeam Stand One Three, JET AIRWAYS One Two Three. JET AIRWAYS One Two Three, Request Taxi.

JET AIRWAYS One Two Three, Taxi Via Charlie Echo to Holding Point runway Two Three. Taxi Via Charlie Echo, Holding Point Runway Two Three, JET AIRWAYS One Two Three. JET AIRWAYS One Two Three ,Taxi Slower. Slowing Down, JET AIRWAYS One Two Three. JET AIRWAYS One Two Three, Clearance. (Note: At Aerodromes without Clearance delivery frequency, Airway Clearances may be given during taxi. This Departure Clearance is NOT a Clearance for Take Off) JET AIRWAYS One Two Three, Cleared to Mumbai, W61 S, FL 310, Departure Runway 23, XYZ 1A Departure, Transition ABC , for Departure Squawk Six Three One Four.

Go Ahead, JET AIRWAYS One Two Three.

Cleared to Mumbai, W61 S, FL 310, Departure Runway 23, XYZ 1A Departure, Transition ABC , Departure Squawk Six Three One Four,JET AIRWAYS One Two Three. JET AIRWAYS One Two Three, Clearance Read back correct. Line up Runway Two Three. Report when ready for departure.

Line up Runway Two Three. Wilco. JET AIRWAYS One Two Three. Ready , JET AIRWAYS One Two Three.

LINE UP AND TAKEOFF

Mumbai Tower, Good Morning, JET AIRWAYS Two One One. JET AIRWAYS Two One One, Hold Short Runway Two Seven. Hold Short Runway Two Seven, JET AIRWAYS Two One One. JET AIRWAYS Two One One , Behind Company B737 on short finals, line up behind, Runway Two Seven and wait. Behind Company B-737 on short finals, line up behind, Runway Two Seven and wait, JET AIRWAYS Two One One. (Note: The reason behind it being mentioned twice is to prevent miscommunication by partial reception of message. It is imperative that the read back is exactly the same) JET AIRWAYS Two One One, Cleared for Take off , Runway Two Seven, Surface winds Calm. Cleared for Take off , Runway Two Seven , JET AIRWAYS Two One One. OR In Low Visibility Conditions: JET AIRWAYS Two One One, Cleared for Take off , Runway Two Seven, Surface winds Calm, Report Airborne. Cleared for Take off , Runway Two Seven, Wilco, JET AIRWAYS Two One One. Once Airborne, JET AIRWAYS Two One One, Airborne, Time, Contact Radar One Two Seven Decimal Niner. OR In Low Visibility Conditions:

Radar One Two Seven Decimal Niner, JET AIRWAYS Two One One, Good Day.

CLIMB

Mumbai Radar, Good Morning, JET AIRWAYS Two One One, ANOLI 1A Departure, Passing One thousand Two Hundred, Climbing FL Seven Zero, Squawk Six Three One Four.

JET AIRWAYS Two One One, Radar Identified, Climb FL One Four Zero Un Restricted. Expedite passing FL One Three Zero. Climb FL One Four Zero Un Restricted, Expediting, JET AIRWAYS Two One One. OR JET AIRWAYS Two One One, Radar Identified, Climb FL One Four Zero Un Restricted. Expedite passing FL One Three Zero. OR

Climb FL One Four Zero Un Restricted, Unable Expedite, JET AIRWAYS Two One One. JET AIRWAYS Two One One, Contact Approach Radar One Three Two Decimal Seven. Approach Radar One Three Two Decimal Seven, JET AIRWAYS Two One One, Good Day. Approach Radar, Good Morning, JET AIRWAYS Two One One. (Note: There is no need to report Level/Squawk when handed over between two radar controllers of the same airspace) JET AIRWAYS Two One One, Cleared Climb FL Three Seven Zero, Report Reaching. Climb FL Three Seven Zero, Wilco, JET AIRWAYS Two One One . FL Three Seven Zero, JET AIRWAYS 211. JET AIRWAYS Two One One, Changeover to Nagpur One Two Three Decimal Niner. Nagpur One Two Three Decimal Niner, JET AIRWAYS Two One One, Good Day.

ENROUTE ( VHF)

Nagpur, Good Morning, JET AIRWAYS Two One One, FL Three Seven Zero , Squawk Six Three One Four. (Note: There is a need to report Level/Squawk since we have been handed over to a radar controller of a different airspace) JET AIRWAYS Two One One, Radar Identified, Next Report Waypoint A, Report Estimate Waypoint A.

Estimate Waypoint A Time, Wilco, JET AIRWAYS Two One One. Nagpur, JET Airways Two One One, Checked Waypoint A Time, FL Three Seven Zero, Estimate Waypoint B Time, Waypoint C next.

JET AIRWAYS Two One One, Position copied at Waypoint A, Change over to Kolkata on One Two Zero Decimal Niner. Kolkata One Two Zero Decimal Niner, JET AIRWAYS Two One One, Good Day.

ENROUTE ( HF)

JET AIRWAYS Five Four Three, Contact Mumbai HF on Primary Frequency, Secondary Frequency.

Mumbai HF , Primary Frequency, Secondary Frequency, JET AIRWAYS Five Four Three, Good Day. Mumbai Radio, Good Evening, JET AIRWAYS 543 on Primary Frequency/Secondary Frequency. JET AIRWAYS Five Four Three, Mumbai to Dubai, FL Three Seven Zero, Checked Position Waypoint A , Time, Estimate Waypoint B , Time, Waypoint C, Time, ETA Dubai Time, SELCAL Alpha Papa Lima Hotel, JET AIRWAYS Five Four Three. (Note: You give estimates up till the waypoint where you exit the Indian FIR)

JET AIRWAYS Five Four Three, Mumbai Radio , Go Ahead.

JET AIRWAYS Five Four Three, Mumbai to Dubai, FL Three Seven Zero, Checked Position Waypoint A , Time, Estimate Waypoint B , Time, Waypoint C, Time, ETA Dubai Time, SELCAL Alpha Papa Lima Hotel, Check SELCAL. If you hear the Ding Dong and the SELCAL Light illuminates: SELCAL check Ok on Primary Frequency/ Secondary Frequency( Presently tuned HF Frequency)JET AIRWAYS Five Four Three.. Thereafter Reset the SELCAL light. OR If you do not hear the Ding Dong and the SELCAL Light does not illuminate: Negative SELCAL check JET AIRWAYS Five Four Three JET AIRWAYS Five Four Three, Report Over Waypoint B. Wilco, JET AIRWAYS Five Four Three. Mumbai Radio, JET AIRWAYS Five Four Three, Position. JET AIRWAYS Five Four Three, Mumbai Radio, Go Ahead.

JET AIRWAYS Five Four Three ,Checked Position Waypoint B , Time, FL Three Seven Zero, Estimate Waypoint C ,Time, Waypoint D next, JET AIRWAYS 543.

JET AIRWAYS Five Four Three, Change over to Muscat One Two Three Decimal Niner Five.

Muscat One Two Three Decimal Niner Five, JET AIRWAYS Five Four Three, Good Day.

DESCENT

Kolkata Control, Good Morning, JET AIRWAYS Two One One, Checked Position NIPAD, Time, FL Three Seven Zero, Estimate Waypoint 2 ,Time, ETA Kolkata, Time JET AIRWAYS Two One One, Radar Identified, Cleared for XYZ 1A Arrival for ILS One Niner Left, Report for Descent.

Cleared XYZ 1A Arrival, ILS One Niner Left, Wilco, JET AIRWAYS Two One One. JET AIRWAYS Two One One, Request Descent.

JET AIRWAYS Two One One, Descend FL One Four Zero at 50 DME, Contact Approach Radar One Two Seven Decimal Niner. Descend FL One Four Zero at 50 DME, Approach Radar One Two Seven Decimal Niner , JET AIRWAYS Two One One, Good Day.

APPROACH

Approach Radar, Good Morning, JET AIRWAYS Two One One. (Note: There is no need to report Squawk/Level when handed over between two radar controllers of the same airspace) JET AIRWAYS Two One One, Radar Identified, Turn Left Heading Two Three Zero , Radar Vectors ILS One Niner Left, Descend FL Seven Zero.

Left Heading Two Three Zero , ILS One Niner Left, Descend FL Seven Zero, JET AIRWAYS Two One One.

JET AIRWAYS Two One One, Position Two Five Miles to touch down, Descend Two Thousand Feet, QNH One Zero One Two, Transition Level FL Five Five. (Note: This is an Advisory)

Descend Two Thousand Feet, QNH One Zero One Two, Transition Level FL Five Five, JET AIRWAYS Two One One.

JET AIRWAYS Two One One, Turn Right Heading Two Two Zero to intercept Localizer Runway One Niner Left, Cleared for ILS Approach One Niner Left, Report Established. Right Heading Two Two Zero to intercept

Localizer Runway One Niner Left, Cleared ILS Approach One Niner Left, Wilco, JET AIRWAYS Two One One. Established ILS, Runway One Niner Left, JET AIRWAYS Two One One. JET AIRWAYS Two One One, Eight Miles to Touchdown, Contact Tower One One Eight Decimal One.

Tower One One Eight Decimal One, JET AIRWAYS, Two One One, Good Day. Kolkata Tower , Good Morning, JET AIRWAYS Two One One.

JET AIRWAYS Two One One, Cleared to Land Runway One Niner Left, Wind One Six Zero at One Three Knots. Cleared to Land, Runway One Niner Left, JET AIRWAYS Two One One.

AFTER LANDING/TAXI IN

JET AIRWAYS Two One One, Vacate on Charlie, Contact Ground One Two One Decimal Niner. Vacate on Charlie, Ground One Two One Decimal Niner, JET AIRWAYS Two One One, Good Day. Kolkata Ground, Good Morning, JET AIRWAYS Two One One, Runway Vacated on Charlie. JET AIRWAYS Two One One, Cleared Taxi Via Charlie, Cross Runway One Niner Right, Golf , Foxtrot, Bay Three Three, Report Aircraft Registration and Marshaller in sight/Report fully parked.

Cleared Taxi Via Charlie, Cross Runway One Niner Right, Golf , Foxtrot, Bay Three Three , Aircraft Registration Victor Tango Juliet November Mike, Wilco, JET AIRWAYS 211. Marshaller in sight, JET AIRWAYS 211. Good Day, JET AIRWAYS Two One One.

JET AIRWAYS Two One One, Over to Marshaller.

COMMON ERRORS AND CORRECTIONS

// Font Colours: RED - Incorrect terms used in a normal read back BLUE - Corrected terms to be used in a read back //

1. Controller: JET AIRWAYS One Two Three, Stand By. Incorrect Read back: Standing By. JET AIRWAYS One Two Three Correct Read back: JET AIRWAYS One Two Three.

2.. Controller: JET AIRWAYS One Two Three, Cleared for Takeoff , Runway Two Seven, , Winds Two Seven Zero degrees One Zero knots. Incorrect Read back 1: Winds Two Seven Zero degrees One Zero knots. Runway Two Seven, Cleared for Takeoff , JET AIRWAYS One Two Three. Incorrect Read back 2: Winds Copied, Runway Two Seven, Cleared for Takeoff , JET AIRWAYS One Two Three. Correct Read back: Cleared for Takeoff ,Runway Two Seven, JET AIRWAYS One Two Three.

3. On the first Radar contact after change over from Tower: Incorrect Readback: Mumbai Radar , JET AIRWAYS One Two Three. Note: First Radar contact after change over from Tower requires Aircraft Call sign, Cleared SID, Level/ Altitude Passing , Climbing initial Level (first level at which aircraft will level off unless otherwise cleared) Squawk ( Squawk is a requirement only by Indian ATC. For Operations outside India, Squawk may be omitted.)

Correct Read back: Mumbai Radar, Good Morning, JET AIRWAYS One Two Three, ANOLI 1A Departure ,Passing One thousand Two Hundred, Climbing FL Seven Zero, Squawk Six Three One Four,. 4. Controller: JET AIRWAYS One Two Three, Climb/ Descend FL One Four Zero. Report Reaching. Incorrect Read back: Climb/Descend FL One Four Zero . Will Report Reaching. JET AIRWAYS One Two Three. Correct Read back: Climb/Descend FL One Four Zero. Wilco. JET AIRWAYS One Two Three.

Note: When cleared to a level, it is not a good practice to request further Climb/Descent. ATC is aware of your request and may have a good reason for the intermediate cleared level. Exhibit patience. If the Level off is beyond a reasonable period of time only then should they be reminded. 5. Controller: JET AIRWAYS One Two Three, Turn Left Heading Two Four Zero. Radar Vectors ILS Two Seven. Incorrect Read back: Turn Left Heading Two Four Zero. Radar Vectors ILS Two Seven, JET AIRWAYS One Two Three. Correct Read back: Left Heading Two Four Zero. ILS Two Seven, JET AIRWAYS One Two Three. 6. Controller: JET AIRWAYS One Two Three, Turn Left Heading Two Four Zero. Cleared ILS Two Seven. Report Established. Incorrect Read back: Turn Left Heading Two Four Zero. Cleared ILS Two Seven. Will Report Established., JET AIRWAYS One Two Three. Correct Read back: Left Heading Two Four Zero. Cleared ILS Two Seven, Wilco. JET AIRWAYS One Two Three.

7. Controller: JET AIRWAYS One Two Three, Continue Approach. ILS Two Seven. Incorrect Read back 1: Will Continue Approach, ILS Two Seven. JET AIRWAYS One Two Three. Incorrect Read back 2: Wilco, JET AIRWAYS One Two Three. Incorrect Read back 3: JET AIRWAYS One Two Three. Correct Read back: Continue Approach. ILS Two Seven. JET AIRWAYS One Two Three. 8. Controller: JET AIRWAYS One Two Three, Two Zero Miles to Touch Down. Note: This is an Advisory. Incorrect Read back: Two Zero Miles to Touch Down, JET AIRWAYS One Two Three. Correct Read back: JET AIRWAYS One Two Three. 9. Controller: JET AIRWAYS One Two Three, Cleared to Land , Runway Two Seven, Winds Two Seven Zero degrees One Zero knots. Incorrect Read back 1: Winds Two Seven Zero degrees One Zero knots, Runway Two Seven, Cleared to Land , JET AIRWAYS One Two Three. Incorrect Read back 2: Winds Copied, Runway Two Seven, Cleared to Land, JET AIRWAYS One Two Three. Correct Read back: Cleared to Land , Runway Two Seven, JET AIRWAYS One Two Three. 10. When asked for information by ATC and it is not readily available, do not pause excessively while you look for the information. Use Standby JET AIRWAYS One Two Three and then get back with the information.