ATC00838VEN Day1

Day 1
Avaya Servers and Gateways Implementation Workshop Course Code: ATC00838VEN
Module 01 Welcome Introduction
2010. All rights reserved.
Familiar with uConnect?

Is everyone familiar with uConnect?
Yes No
Technical checks
Technical Checks include:
Can you hear me? Can you see the slides? Can you speak into your microphone? Can the class hear you?
Remember to do the following when trying to speak:

Press down on the Talk button
the entire time, in the lower right corner of your window.
or click the Hands-free button
The Instructor must activate your microphone before you can talk. Verify that your microphone is in the ON position. Verify that your microphone is not on mute. If you are having audio difficulties, follow the directions on the Audio Technical Check slides.
Technical checks (cont.)

Having problems with Audio?
Follow the Audio Setup for Participants 1. 2. 3. 4.
Click Meeting on the navigation bar across the top. Click Manage My Settings. Click Audio Setup Wizard. Complete all steps in the Audio Setup Wizard.

Audio Setup for Participants cont.
Complete all steps in the Audio Setup Wizard Ensure your headset/microphone is plugged in before beginning. Click Next on the Welcome screen.

Test sound output by clicking Test. If you hear a sound, proceed by clicking Next.

On the Select Microphone screen, select your microphone. If you are not sure which device
to pick, click Next, and Connect Pro will choose for you.

On the Tune Microphone Volume screen, click Allow on the Adobe Flash Player Settings to
begin tuning your ,microphone.

Ensure that your microphone is not muted and click Record. Read the sentence into the
microphone. Click Stop once you are done. Then click Play to hear the recording.
10

On the Tune Silence Level screen, to detect the amount of background noise around you,
click Test Silence.
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The Finished! Screen appears. If you are still having problems, click Help or manually set
your audio settings by clicking Advanced Settings.
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uConnect Status
Attendee list allows you to view who is in the classroom
Host Presenter Participant
Observe each attendees role and status (i.e. raise hand)
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uConnect Status (cont.)

Change status using the Menu Bar or the My Status icon For questions, use the raise hand status change and wait for the instructor to prompt you to ask your question via chat, computer microphone, or audio bridge
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Ground Rules?
Before we begin, lets discuss some ground rules and uConnect protocols for our session:
Relax and be yourself. Participate actively. Keep our discussions on task.
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Getting to Know You?

Introduce yourself
Name Experience What would you like to get out of this course?
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Questions Before We Begin ?
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Module 02 Course Objectives and Schedule
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Course Objectives
This module will provide you with an agenda for the seminar and information on the associated learning objectives. The course has been prepared for customers, business partners, and Avaya employees that are responsible for configuring the Avaya Aura Communication Manager. You will learn how to configure the current server and gateway hardware by doing practical virtual exercises.
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Course Objectives (cont.)

After participating in this course, you will be able to Configure a solution comprising a S8300D Server and G450 Gateway Configure a solution comprising a S8800 Simplex Server acting in Processor Ethernet mode and a G450 Gateway Configure a solution comprising a S8800 Duplex Server and G650 Gateway Implement Communication Manager (CM) Messaging Configure a local survivable processor (LSP) Discuss new software for IP phones Use the official Avaya documentation to gather more information
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Course Scope
The scope for this workshop includes;

Installation of Communication Manager Installation of Communication Manager Messaging Discussion of various Avaya Aura components
The scope does NOT include a discussion of other Aura components including:

SIP Enablement Server Application Enablement Server Session Manager System Manager SIP Phones etc.
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Schedule
Day 1 Technical check uConnect Course Introduction Overview of Avaya servers Overview of Avaya gateways Overview of the solution using the S8300D Server and the G450 Gateway How to access the Virtual Lab Exercise: Accessing the Virtual Lab
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Schedule (cont.)
Day 2 Configuring the G450 Gateway Installing Communication Manager on the S8300D Server Configuring the S8300D Server Overview of Avaya Site Administration Configuring Softphones Exercise: Configuring S8300D with G450 in all lab systems Discuss IP phones with HTTP(S) server
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Schedule (cont.)
Day 3 Installing G650 Gateway and Control Circuit Packs Installing Communication Manager on the S8800 Simplex and S8800 Duplex Server Configuring Communication Manager on the S8800 Simplex and S8800 Duplex server Configuring High Reliability on the S8800 Duplex Server Configuring CM Messaging Exercises in rotating system labs: Lab 1 to 3 S8800 Simplex / G450 CM Messaging on S8800 Simplex Lab 4 to 6 S8800 Duplex / G650, High Reliability
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Schedule (cont.)
Day 4 Exercises in rotating system labs: Lab 1 to 3 S8800 Simplex / G450 CM Messaging on S8800 Simplex Lab 4 to 6 S8800 Duplex / G650, High Reliability Installing and configuring S8700-series Server Updating Communication Manager Updating G450 Gateway firmware Updating Control Circuit Packs
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Schedule (cont.)
Day 5 Configuring Local Survivable Processor (LSP) Overview of Standard Local Survivability (SLS) Exercise: Configuring S8300D in G450 Gateway as LSP in all lab systems Course summary and final discussion
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Lab setup system 1 to 3

S8300D Lab 1 G450 ICC/LSP S8800 Switch G450 S8300D Lab 2 G450 ICC/LSP S8800 Switch G450 ICC/LSP
S8300D Lab 3 G450
S8800 Switch G450

2010. All rights reserved. 27
Lab setup system 4 to 6

S8300D Lab 4 G450
PN1
(TDM Cabled)
ICC/LSP
S8800
S8800
Main /w SW-Dupl.
Switch Switch G650 G650 S8800 S8800

Main /w SW-Dupl. PN2
Switch
G650
PN2
S8300D Lab 5 G450
ICC/LSP
Switch Switch
PN1
(TDM Cabled)
G650 G650 S8800 S8800
Switch
G650
S8300D Lab 6 G450
ICC/LSP
Main /w SW-Dupl.
Switch Switch
PN1
(TDM Cabled)
G650 G650
Switch
G650
PN2
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Lab Setup
Section 1
- System setup for lab 1 to 6 S8300D/G450
Section 2 (with rotation)

- System setup for lab 1 to 3 - System setup for lab 4 to 6 S8800 Simplex/G450 S8800 Simplex with CM Messaging S8800 Duplex/G650 High Reliability
Section 3 - System setup for lab 1 to 6

S8300D as LSP
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Lab Setup (cont.)

IP addresses in the lab In this learning module the instructor will discuss which IP addresses can be used in the virtual lab environment. The worksheet includes IP addresses for the systems below:
S8300D with G450 (Lab 1-6) S8800 with G450 (Lab 1-3) S8800 with G650 (Lab 4-6)
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Module 03 Avaya Aura Overview Lecture
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Avaya Server Overview

Upon successful completion of this module, you should be able to:
-
Describe the advantages of Avaya Aura S8500C - Distinguish between the different core components of Avaya Aura
server
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What is Avaya Aura ?

Avaya Aura is a next-generation unified communications solution introduced by Avaya in March 2009.
Avaya Aura eliminates the complexity and cost of integrating and managing devices, systems, applications and infrastructure from many vendors.
Avaya Aura gives business users rapid, easy access to the applications they need whatever their location, access device or network is.
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Avaya Aura Core Components

Avaya Aura Session Manager Avaya Aura Presence Services Avaya Aura System Manager Provides a comprehensive set of applications designed to simplify system management.
Orchestrates all sessions The latest release of our across the network, open standards based allowing for centralized presence aggregation application and platform. management in a multivendor environment.
Avaya Aura Communication Manager The latest release of our industry leading voice and video control platform.
Avaya Aura Application Enablement Services Provides the interfaces and administrative features to integrate with thousands of applications.
Packaged for the Needs of Enterprises Available in Standard Edition for single locations, or Enterprise Edition for large multi-site enterprises and Branch Edition.
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Avaya Aura Next Generation Communications

End to End Management Security and Serviceability
Intelligent Access and Enterprise Application Integration
Multivendor Integration
Performance Analytics
Collaboration and Interaction Solutions Core Communication Services

Communication Infrastructure
Phones, servers, gateways, session border controllers
Avaya servers as well as non-Avaya servers are supported Session border controllers provide security for networks A terminal adapter is planned to translate native communication into SIP
Avaya Aura Next Generation Communications

End to End Management Security and Serviceability
Intelligent Access and Enterprise Application Integration
Multivendor Integration
Scalable voice & video foundation SIP + Presence + Web Services Open multi-vendor integration Midsize to largest enterprise Single-site, branches, multi-site
Performance Analytics
Collaboration and Interaction Solutions Core Communication Services
Communication Manager
Application Enablement Session Manager
Presence
System Manager
Avaya <New Name>
Avaya Aura
Easy to purchase, install and manage holistically Evolutionary path protecting existing investments Comprehensive support and remote management services
Module 04 Avaya Server Overview Lecture
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Avaya Server Overview

Upon successful completion of this module, you should be able to:
-
Describe the key functionalities of the different servers of Avaya Aura Communication S8500C server Manager. - List the different types of Avaya Servers - Distinguish between an Internal Call Controller and an External Call Controller
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Avaya Server Overview (cont.)

Avaya IP telephone solutions consist of Avaya servers, media gateways, Ethernet switches, and communication devices. With Avayas flexible, modular architecture and the use of standards-based hardware S8500C server and software, the possible combinations are almost limitless. In order to provide companies with the highest degree of flexibility, the server and gateway components of the Communication Manager applications family can be used modularly, in any combination. A number of user-defined configurations can be deployed to fulfill a wide range of company requirements, from a single site to a complex, multinational, convergent network that is able to support more than 100,000 voice and data users with several servers.
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Avaya Server Overview (Cont.)

Avayas range of servers provide a robust application platform that works with operating systems based on industry standards to support distributed IP S8500C server networking and centralized call handling in multi-protocol networks. These servers are available with other servers as integrated solutions but can also work independently. Avaya servers offer the following features:
-
Redundant, survivable call processing and media processing contribute to crucial business continuity. - Standards-based computing supports the Linux operating systems and Avaya Aura Communication Manager. - Distributed failsafe IP networking supports campus, global multi-site, and branch environments.
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Avaya Server Overview (Cont.)

Servers that support Avaya telephony solutions include:
-
S8300B/C/D server - S8400 server - S8500-series server - S8710 with DAL2, S8720, S8730 server
-
S8800 Simplex, S8800 Duplex server
Additional documentation:
-
Avaya Aura Communication Manager Hardware Description and Reference - Latest Communication Manager Software & Firmware Compatibility Matrix
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Avaya Servers are sometimes characterized by their type of chassis:

Internal Call Controller (ICC)
-
ICC servers are designed to fit within a gateway. - S8300 servers slip into a H.248 media gateway. S8400 servers slide into an IPSI controlled gateway such as G650.
External Call Controllers (ECC)

-
ECC servers are self-contained within their own cabinet. S8800, S8700-, and S8500-series servers are considered to be ECCs.
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Avaya Server S8300

Slot-in PC for media gateway G250, G350, G430, G450, G700*
Linux operating system Scaled for up to 450 subscribers and 450 trunks per system (IP and/or TDM) Supports up to 50 media gateways On Board Voice Mail, CTI and announcement memory Optional use as standby processor for distributed solutions (LSP)
G250, G350, G700 are already End of Sale, but they are still supported in CM 5.2.1
Avaya Server S8300D

Intel 1.06-GHz Core 2 Duo processor RAM 8 GB (DDR2) SSD 8 GB 250-GB hard disk Gigabit NIC connector for use with G450 gateway S8300B/C servers are supported in CM 5.2.1, but they are already End of Sale
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Avaya Server S8400B (TN8400BP Circuit Pack)

Slot-in PC for IPSI controlled gateway such as G650, CMC1 and G600 Linux operating system Slot-in server for G650, G600, CMC1 * Scaled for up to 900 subscribers and 400 trunks per system (IP and/or TDM) Supports up to 1 port network and 5 media gateways On-board voice mail, CTI and announcement memory Optional use as Enterprise Survivable Server (ESS) * G600, CMC are already End of Sale
Avaya Server S8400B

The S8400B Server is composed of:
-
TN8400BP Server circuit pack TN8412AP S8400 IP Interface (SIPI) circuit pack
Intel Celeron M (600 MHz) processor 1 GB RAM 30 GB hard disk The S8400A server (TN8400AP) is supported in CM 5.2.1, but it is already End of Sale
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Avaya Server S8800

Avaya Server S8800 1U-Height Linux operating system Scaled for up to 36,000 stations and 12,000 trunks per system Supports up to 64 port networks and 250 media gateways S8800 servers will be utilized by not only CM but also by 22 other Avaya application configurations Same S8800 1U server configuration is used by both CM simplex and duplex configurations Duplex servers will utilize software duplication Optional use as Enterprise Survivable Server (ESS)
Avaya Server S8800 2U-Height
Note: CM supports only the 1U box
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Avaya Server S8800 (cont.)

S8800 for CM Simplex Configuration
1U
Quad core Intel I7 Nehalem Processor, 2.26 GHz 4 GB of DRAM Utilizes a RAID 1 disk array consisting of 2 each SAS 10K 146-GB disk drives (RAID 5 and RAID 10 configurable) 2 each Gigabit Ethernet NICs on motherboard, 2 each Gigabit Ethernet NICs on daughterboard (if needed), 2 additional Gigabit Ethernet NICs on PCI board if needed Optional: Redundant power supply
S8800 for CM Duplex Configuration Software Duplication
1U 1U
S8800 1U Unique Configuration

IBM x3550m2 platform All standard S8800 features previously listed Six 2.5-inch hot-swap SAS or hot-swap SATA hard disk drive bays Supports two PCI risers:
-
Slot 1 supports low-profile cards (PCI Express Gen2 x16 or PCI-X 1.0a 64-bit/133 MHz ). Slot 2 supports half-length, full-height cards (PCI Express Gen2 x16 or PCI-X 1.0a 64-bit/133 MHz).
Six dual-motor hot-swap fans. Form Factor: 1U Height x length x depth: 1.7" x 17.3" x 28.0" (43 mm x 440 mm x 711 mm) Weight: 34 lbs (15.4 kg ) when fully configured
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S8800 2U Unique Configuration

IBM x3650m2 platform All standard S8800 features previously listed Eight 2.5-inch hot-swap SAS or hot-swap SATA hard disk drive bays Supports two PCI riser slots:
-
Each riser supports: - Two 133 MHz/64-bit PCI-X 1.0a slots - One PCI Express x16 (x16 lanes)
Three hot-swap fans. Form factor: 2U Height x length x depth: 3.346" x 17.465" x 28.701" (82.5 mm x 443.6 mm x 729 mm) Weight: 64 lbs. (29.03 kg. ) when fully configured
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S8800 Application Configurations
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S8800 Application Configurations (cont.)
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Avaya Server S8510

Linux server (Redhat) Minimum software release CM 5.1 Server in 19" rack environment Scaled for up to 2400 subscribers and 800 trunks per system (IP and/or TDM) Note: In the CM environment, it is always used in the simplex configuration. Can be used as main server, ESS, or LSP
End of Sale

S8500C server
Simplex server 19" construction, 1 height unit 2 GB RAM, expandable to 32 GB (4 GB RAM needed for Communication Manager Express) 2 X 250GB SATA HDD Redundant Hot-Pluggable HDD RAID-1 4 X Intel 5335 2GHz (Quad-Core) Controls up to 64 port networks Controls up to 250 H.248 media gateways or 250 LSP Supports G650, G700, G450, G430, G350, and G250 media gateways Supports G600, CMC1, SCC1, and MCC1 media gateways in migrations Optional Ethernet processor
End of Sale

S8500C server
Redundant power supply is supported, but optional Dual gigabit Ethernet 10/100/1000 Redundant fans Dual NIC PCI-e card (100/1000)
End of Sale
Avaya Server S8500C

Linux server (Redhat) Server in 19" rack environment Linux server (Redhat) Scaled for up to 2400 subscribers and 800 trunks Server in 19" rack environment per system (IP and/or TDM) 100,000 busy hour call Scaled for up to 2400 subscribers and 800 trunks per completions (BHCC)
system (IP and/or TDM) Can be used as main server, ESS, or LSP
Note: In the CM environment, it is always used in the simplex configuration.
Avaya Server S8500C
End of Sale
Avaya Server S8500C (cont.)

S8500C server
Simplex server 19" construction, 1 height unit 1 GB RAM 80 GB hard disk Pentium IV 3.0 GHz processor Controls up to 64 port networks Controls up to 250 H.248 media gateways or 250 LSP Supports G650, G700, G450, G430, G350 and G250 media gateways Supports G600, CMC1, SCC1 and MCC1 media gateways in migrations Optional Ethernet processor
End of Sale
Avaya Server S8730

Note: In the CM environment, it is always used in the duplex configuration.
Duplicated (fault tolerant) signaling server on Linux 19" technology Scaled for up to 36,000 subscribers (12,000 IP terminals) on a single server Up to 64 interconnected port networks possible Up to 250 gateways per server Can be used as main server or ESS
End of Sale
Server pair 4 GB RAM 72 GB hard disk (optional second hard disk with RAID 1) Dual Core AMD 2.4 GHz processor redundant power supply (optional) needs at least CM 5.0 Controls up to 64 port networks Controls up to 250 H.248 media gateways or 250 LSP Supports G650, G700, G450, G430, G350 and G250 media gateways Supports G600, CMC1, SCC1 and MCC1 media gateways in migrations
S8730
End of Sale
Avaya S8700-series Server

S8700 Processor Pent. III, 850 MHz 256 MB + 256 MB DAJ1 S8710 Intel Xeon, 3.06 GHz 512 MB + 256 MB DAL1 S8720 (XL) AMD Opteron 2.4 GHz 1GB+256 MB DAL1 (512MB DAL2) S8730 AMD Dual Core 2.4 GHz 4GB + 512MB DAL2
RAM
Hard disk
40 GB
72 GB SCSI
72 GB SCSI
72 GB SAS (opt. RAID1)
Duplication card
DAJ1 (33 MHz) X
DAL1 (33 MHz) X
DAL1 (33 MHz) DAL2 (100 MHz) X X
DAL2 (100 MHz)
HW duplication SW duplication Max. stations Max. IP devices Max. trunks Port networks H.248 gateways/LSPs
X X 36.000 12.000 12.000 64 250
36.000 12.000 8.000 64 250
36.000 12.000 8.000 64 250
36.000 12.000 8.000 (12.000) 64 250
BHCC
300.000
375.000
375.000 (600.000)
600.000
Avaya Servers Minimum/ Maximum software version

Date Launched S8300 S8300B S8300C S8300D S8400 S8500A S8500B S8500C S8510 S8700 S8710 S8720 S8730 S8800 May 2002 Dec 2003 Mar 2007 Nov 2009 May 2006 Dec 2003 Mar 2005 Jun 2006 Jun 2008 May 2002 Jan 2005 Feb 2006 Jan 2008 Nov 2009 Minimum CM Rel. MV 1.1 CM 2.0 CM 4.0 CM 5.2.1 CM 3.1 CM 2.0 CM 2.2 CM 3.1.2 CM 5.1 MV 1.1 CM 2.2 CM 3.1 CM 5.0 CM 5.2.1 CM 4.0.5 CM 5.2.1 CM 5.2.1 CM 5.2.1
End of Sale End of Sale End of Sale End of Sale
Maximum CM Rel. CM 2.0 CM 5.2.1 CM 5.2.1 CM 5.2.1 CM 4.0.5 CM 5.2.1 CM 5.2.1
Notes
End of Sale End of Sale End of Sale
End of Sale End of Sale End of Sale End of Sale
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Module 05 Avaya Gateway Overview Lecture
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Media Gateway Overview

Upon successful completion of this module, you should be able to: - Describe the key functionalities of the different gateways of Avaya Aura Communication Manager. - List the different types of Avaya Media Gateways
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Media Gateway Overview (cont.)

Avaya media gateways connect to an Avaya server, either directly or indirectly through other media gateways. Avaya media gateways are stackable, modular hardware elements. They deliver data, voice, fax, video, and messaging functionalities to your network. Avaya media gateways support both bearer and signaling traffic, which are transmitted between packet-switched and circuit-switched networks. These gateways are optimized for corporate telephony applications. Avaya media gateways can be used very flexibly, in 100% IP environments or in mixed setups with IP and TDM.
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Media Gateway Overview (Cont.)

Avaya gateways provide several functions: Connectivity between the IP network and non-packetized devices and interfaces, supporting a variety of trunks and analog/digital endpoints Conferencing capabilities Call treatments on the edge, which is a unique Avaya capability that can provide announcements and music on hold The important survivability differentiator is that all the gateway functions are still available if a branch or office becomes isolated from the network. A Survivable Server must be reachable to provide this functionality.
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IP-Based Enterprise Telephony

In converged telephony, the IP network is used to support the voice network along with the data.
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Economic Benefits with IP-Based Network Model

Need to maintain only "one" converged IP-based network
-
Less equipment is required Less training (due to less equipment)
Less expensive to provide IP WAN trunks than dedicated PSTN leased trunks Easy to provide a simple dial plan across the distributed enterprise Supports flexible mobility of extensions:
-
IP softphones Ethernet wired H.323 and SIP phones
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Media Services Provided over IP Networks

Voice-over-IP (supported by codecs for G.711, G.729, G.726, etc.) Fax-over-IP (T.38 Relay, Proprietary Pass-Thru, Proprietary Relay) Modem-over-IP (Proprietary Pass-Thru, Proprietary Relay)
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Headquarters Communication Functionality

Primary (main) server supports Avaya Aura Communication Manager (CM) to provide voice feature management Messaging server Conference server Call Center application server(s) Larger Gateway (may support a few hundred to several thousand calls)
-
Serve HQ stations (both legacy and IP) Provide PSTN trunk access Manage signaling and VOIP bearer stream conversion for traffic to branch office gateways
Survivability Options:
-
ESS LSP SLS
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Branch Office Communication Functionality

Typical size is bounded by less than 400 clients Served by a product called a gateway A gateway provides the following services:

Direct support of legacy (analog and DCP) stations Indirect support of co-located IP phones (see DSP resources) Direct support of trunks for local PSTN access DSP (Digital Signal Processing) resources provided for:

Generation of call progress tones (dial tone, ringing, busy, intercept, etc.) Detection of tones Music-On-Hold Announcements Conferencing
Survivability options:

ESS LSP server blade SLS (built-in software)
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Gateway Functionality
Gateways are divided based on their functionality:
H.248 gateways IPSI controlled media gateway SIP gateways
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Examples of each gateway type are:

H.248 Gateways IPSI controlled Media Gateways G650 G600 * Multi Carrier Cabinets * (MCC) Single Carrier Cabinets * (SCC) Prologix/Definity 1 * SIP Gateway
G430 G450 G150 * G250 * G350* G700 * G150 *
G860 AudioCodes SIP Media Gateway
* Already End of Sale
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Gateway Protocols
Avaya has certain protocols based on the gateway configuration:
Time Division Multiplexing (TDM) Analog protocol Avaya proprietary Digital Communications Protocol (DCP) Transmission Control Protocol/Internet Protocol (TCP/IP) Session Initiation Protocol (SIP)
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New Generation Gateways

Avayas new generation gateways are:
G450 G430 G450
G430
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G450 Gateways
G450 From CM 5.0 and upwards
Integrated H.248 Gateway for medium to large subsidiary companies up to 450 stations with S8300 deployed up to 2400 stations with S8800 Simplex deployed 1 slot for main board 8 media module slots VoIP resources via child-boards on motherboard Integrated routing feature (WAN port) Standard Local Survivability (SLS)
G450 Gateways (cont.)

The G450 supports:
Avaya IP and digital telephones Analog devices such as modems, fax machines, and telephones S8300D server as ICC or LSP
The G450 also supports Avaya servers as ECCs:

S8800 S8730 / S8720 / S8710 S8510 S8500 S8400
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G450 Release Overview

G450 Release 1:
45-minute total storage (motherboard flash) 256 total announcements
G450 Release 2:
Up to 4 hours of storage in G450 memory 1024 announcements Supports an interface to a future replaceable security accelerator Battery replaces the capacitor
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G430 Overview
The Avaya G430:
Is a multipurpose gateway Delivers intelligent communications to enterprises of all sizes Supports one S8300D server in slot V1 Useful for small and medium branches of 2 to 150 users Hardware

G430 MG
1 main chassis (G430) Up to 2 expansion chassis (EM 200)
25 DSP resources (expandable to 100) with Communication Manager Release 5.2.1 or later.
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G430 Overview (cont.)
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Media Modules
Media modules can be installed in only H.248 Gateways. Media module LEDs: Although some media modules contain additional LEDs, each media module faceplate has a standard pattern of three LEDs that indicate the following conditions:
ALM - Red indicates a fault condition - This LED is also ON when the media module is
physically inserted, and should turn OFF when the board initializes.
TST - Green indicates a test condition. ACT - Amber indicates an in-use condition.
The T1/E1 media module (MM710) has an additional LED:

SIG - indicates the MM710 is receiving a valid signal
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Media Modules (cont.)

MM712
The MM712 DCP media module provides eight DCP telephone ports. These ports support 2-wire DCP telephones. The MM712 can be exchanged while in operation.
The media module shown here is only an example. All available media modules are in the hardware manual.
Avaya Gateway G650

16 slots in all: 2 slots for power supplies (PS 655A), therefore redundant operation possible 14 slots for circuit packs PS 655A provides DC and AC voltage inputs. Power supply on left is standard, on right is optional The power supply should always be installed first. Caution: Voltage is also present at the power supply connection in the backplane. All slot terminal strips have longer connection contacts for the power supply in the backplane. When extracting and plugging in circuit packs, a wrist strap should be worn.
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Avaya Gateway G650 (cont.)

Optionally redundant power supply IP Server interface IPSI (duplication is an option) Carrier 1A CLAN Media processor (DSP resource) 14 universal slots for almost all conventional Avaya TN XXXX circuit packs Power supply
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What is a Port Network?

The architectures for the S8800 server use an entity called a port network (PN). A PN uses combinations of gateways to provide physical ports and interfaces for handling calls. A port network can be one of the following:
One single-carrier G650 Gateway A stack of single-carrier G650 Gateways that are connected with a TDM bus cable and
share connections to the server or port circuit packs
The G450 and G430 Gateways are controlled by a Communication Manager server via H.248 and are not considered port networks.
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G650 connections
Connectivity between G650s:

A maximum of five G650 can be stacked per port network. To connect G650s, a dedicated extended TDM/LAN cable is required. Carrier address range from A to E.
Connectivity between PNs:

Fiber-PNC* TN570D, TN2305B or TN2306B is required. IP-PNC TN2302AP or TN2602AP is required.
Connectivity between Server and PN

Control network between PNs and server. Optionally control network can be duplicated. Duplicated TN2312BP IPSIs. One in Carrier A, another in Carrier B.
* Already End of Sale

TNxxxx Circuit Packs

The TNxxxx circuit pack is a circuit card in which electrical circuits are printed, and Integrated Circuit (IC) chips and electrical components are installed. It contains the electronic circuitry that enables the switch to function. Circuit packs contain solid-state circuits mounted on printed wiring boards and are approximately 20 cm. x 33 cm. (8" x 13"). They have connectors attached at one end to tie the circuit packs to the backplane. The TNxxxx circuit pack can be installed only in gateways that are components of port network (G650 Gateway). The circuit pack faceplate has:
A metal latch for electrostatic discharge
(ESD) protection
A label displaying the type and vintage LEDs that indicate status A barcode identifying the comcode of the
circuit pack
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TNxxxx Circuit Packs - LEDs
LEDs on the circuit pack faceplate indicate the following conditions:

Red Alarm: A failure has been detected on the
pack.
Green Test: The system is running a test on the
pack.
Amber Busy: The circuit pack is in use; removal will
cause services interruption.
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Type of TN Circuit Packs

Line and Trunk circuit packs
Line and Trunk circuit packs provide links between analog lines, digital lines, trunks,
external communications devices, and the TDM bus and the packet bus.
These circuit packs install in any universal slots. For example: TN2464CP DS1 interface, TN2214CP DCP digital line
Control circuit packs

Control circuit packs provide processing for the system. Control circuit packs provide tone production and detection, call classification, recorded
announcements, and speech synthesis.

For example:
TN799DP Control LAN (C-LAN), TN2602 IP Media Resource 320, TN2312BP IP server interface
Note: Some of the control circuit packs install in dedicated slots.
For example: TN2312BP IP server interface
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G860 SIP Gateway Overview

The G860 SIP Gateway is a high channel density, standards-compliant, VoIP media gateway. High density interfaces DS3, OC3, STM-1 Small footprint (5U) and lower cost
-
Reduction of carrier access charges Lower costs associated with acquiring and maintaining data center floor space Operational and maintenance cost savings by eliminating a large number of G650 gateways (less power, UPS, cooling needs)
SIP connectivity to Communication Manager Carrier-grade reliability Works with the S8800 server Works in conjunction with G650s Targeted to large IP-based contact centers and campuses Installed and supported by Avaya Global Services
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Juniper Gateway Overview

J-4350 J-2350 J-2320
J-6350
Combines Avayas high-performance telephony and VoIP communications with the sophisticated routing capabilities of the Juniper J-Series services routers H.248 gateway Consists of the TGM550 Telephony Gateway Module (TGM550) and Telephony Interface Modules (TIMs) Telephony Gateway Module (TGM550)
Targets 2 to 100 users Local survivability (SLS) Analog, T1/E1, PRI, and BRI options
G250 - General
Integrated H.248 gateway for small branch locations 2 12 subscribers Integrated VoIP resource Integrated DHCP server Integrated TFTP server Integrated routing feature (WAN port) Standard Local Survivability (SLS) Gateway is not stackable
G250 Analog
4 analog trunk ports 2 analog lines 8 PoE LAN ports for IP telephones Support for 2 media modules: - MM 340 T1/E1 data WAN - MM 342 USP data WAN
Integrated VoIP module with 10 resources (G.711, G.729, G.723) Contact Closure Adjunct (CCA) for potential-free contact Console port for programming via V.24
92
G250 BRI
2 ISDN exchange line ports (BRI) 1 analog trunk port 2 analog lines 8 PoE LAN ports for IP telephones Support for 2 media modules:
- MM 340 T1/E1 data WAN - MM 342 USP data WAN
Integrated VoIP module with 10 resources (G.711, G.729, G.723) Contact Closure Adjunct (CCA) for potential-free contact Console port for programming via V.24
93
G250 DCP
12 DCP ports (digital subscribers) 4 analog trunk ports 2 analog lines 2 LAN ports (no PoE support) Support for 2 media modules:
Integrated VoIP module with 16 resources Contact Closure Adjunct (CCA) for potential-free contact Console port for programming via V.24
94
G250 DS1
1 T1/E1 port (PRI) 1 analog trunk port 2 analog lines 8 PoE LAN ports for IP telephones Support for 2 media modules:
Integrated VoIP module with 16 resources Contact Closure Adjunct (CCA) for potential-free contact Console port for programming via V.24
95
G350 General
Integrated H.248 gateway for small branch locations Up to 72 users in enhanced mode 6 media module slots (5 MM slots and 1 HDMM slot) Integrated VoIP engine with up to 32 resources Integrated DHCP server Integrated TFTP server Integrated routing feature (WAN port) Standard Local Survivability (SLS) supported in certain vintage VPN supported Gateway is not stackable
G350 Integrated Ports
1 analog trunk 2 analog lines Contact Closure Adjunct (CCA) for potential-free contact WAN port for routing LAN port (no PoE) Console port for programming via V.24 USB port
97
Media Modules for G350

MM314
The MM314 is permitted only for the media gateway G350 (V6 slot). The MM314 LAN media module has 24 Ethernet 10/100 base-T access ports with in-line PoE (Power over Ethernet). The MM314 CANNOT be exchanged while in operation.
The media module shown here is only an example. All available media modules are in the hardware manual.
98
Current Gateways
G430
G650 G450
IG550
G860
99
Gateways which are already End of Sale

G150
G250
G350
G600
G700
SCC
MCC
Module 06 S8300D Server with G450 Media Gateway Lecture
101
S8300D with G450 (all labs)

Upon successful completion of this module, you should be able to: Mount the G450 Gateway in a rack. S8500C media server Replace a Field Replaceable Unit of the G450 Gateway. Describe the Port Addressing of the G450 Gateway. For more information on programming the G450 Media Gateway, see the following Englishlanguage documentation: Installing and Upgrading the Avaya G450 Media Gateway Avaya Aura Communication Manager Hardware Description and Reference Avaya G450 CLI Reference Replacing the Field Replaceable Units (FRUs) for the Avaya G450 Media Gateway
102
Components of G450
G450 main board
Server
Media Module slots V2 to V8
103
G450 main board
Figure notes:
System LEDs 2. USB ports 3. Console port 4. Services port 5. Compact flash slot 6. ETR (Emergency Transfer Relay) port 7. CCA (Contact Closure Adjunct) port 8. ETH WAN ports 9. ETH LAN ports 10. Reset button
1.
11. Alternate software bank button 12. V1 slot for standard media module
or S8300 Server 13. V2 standard media module slot 14. V3 standard media module slot 15. V4 standard media module slot 16. V5 standard media module slot 17. V6 standard media module slot 18. V7 standard media module slot 19. V8 standard media module slot
Bracket Placement
Front mounting bracket placement
Middle mounting bracket placement
105
Bracket Placement (cont.)

Front mounting bracket with cable guides
Wall mounting bracket placement
106
Permitted slots for media modules
107
Media Resources on G450 main board

The G450 main board has four slots as shown in the image. Each slot can accommodate either of the two media processors: - An MP20 (Media Processor 20) module which provides 25 VoIP channel resources. * - An MP80 (Media Processor 80) module which provides 80 VoIP channel resources. Each motherboard can have a maximum of four childboards. Each G450 device supports a maximum of 320 VoIP channels (with CM 5.2.1 or later). This limitation is obtained from 8 media module slots containing an MM710 T1/E1 Media Module provisioned each as an E1 with 30DS0 channels. * The MP20 module is End of Sale
DSP Slot 1
DSP Slot 4
DSP Slot 2
DSP Slot 3
Memory SIMMs
Field Replaceable Units (FRUs) for G450
G450 Main Board
G450 MG Power Supply Unit
G450 MG Fans
G450 main board (Replacing a G450 main board does not require a new license file)
A G450 MG power supply unit provides fully redundant and load sharing power supply units, 1+1.
G450 MG fan offers one-minute replacement window after the fan unit is pulled out.
109
G450 Port Addressing
001 v4 1...250 MG
001 v4 05
gateway module circuit
110
Functionality of the G450

S8300D G450
Analog
Trunk
Network
DCP
IP phones
111
Functionality of the G450 (cont.)

S8300D
Telephony Network
G450
SLS (Survivability Telephony part
Analog
Network
Trunk
Network
DCP
IP phones Telephony Network
Programming required in this area

Communication between S8300D and G450 Lecture
113
MGP and PMI

G450 Main Board
Con sole Serv ices ETR CCA ETH WAN ETH WAN ETH LAN ETH LAN
V1 V2 V3 V7 V4
S8300D
Internal Switch
V5 V6 V7 V8 MGP: - Media Gateway Processor - Control of media module slots - Control of internal VoIP resource - Communication with server (Media Gateway Controller) via H.248 - Primary Management Interface - "IP address of gateway"
CPU
Contains: MGP PMI VoIP Switching
PMI:
Fan unit
VoIP and Router

G450 Main Board
V1 V2 V3 V7 V4
S8300D
Internal Switch
V5 V6 V7 V8 VoIP: - Integrated media resource for voice compression - Codec G.711, G.729, G.723 - Max. 32 VoIP channels when using G.711 only - Max. 16 VoIP channels when using G.729, G.723 only Fan unit
CPU
Switching: - Integrated layer 2 and 3 switching - ETH LAN and ETH WAN sockets
G450 Configuration
G450 Main Board
V1 V2 V3 V7 V4
S8300D
Internal Switch
V5 V6 V7 V8 Fan unit
CPU
Contains: MGP 1x network config. PMI for gateway VoIP Switching
Programming via Console or Services Port
S8300D Configuration
1x network config. G450 Main Board for server via Services Con sole Port of S8300D
Serv ices ETR CCA ETH WAN ETH WAN ETH LAN ETH LAN
V1 V2 V3 V7 V4
S8300D
Internal Switch
CPU
- S8300D plug-in server requires separate network configuration (IP address, subnet mask) program using server's System Management Interface (SMI) - Here, S8300D plug-in server functions as media gateway controller (MGC) (MGC could also be a remote server in the network, e.g. S8800)
MGC and MGP

G450 Main Board
V1 V2 V3 V7 V4
S8300D
Internal Switch
CPU
MGP
MGC list in gateway: 1: "IP-Addr Server" 2: 3:
MGC list is programmed in the gateway using Console/Services: To which IP address does the gateway look for its control instance?" (S8300D server or CLAN)
VLAN Settings
1x network config. G450 Main Board for server via Services Port of S8300D
VLAN 1
V1 V2 V3 V7 V4
S8300D
VLAN 1
Internal Switch
CPU
ICC ICC-VLAN - VLAN Internal Call Controller
ICC-VLAN is programmed in the gateway using Console or Services port: To which VLAN does the S8300D (ICC) belong?" (default ICC-VLAN = 1)
Module 07 Accessing the Virtual Lab Lecture / Exercise
120
vLab Checklist
Go to https://dcm.toolwire.com/login_pro/login_ pro.jsp?RID=avaya to access the Web portal for the vLab. Ensure that you have performed the Connection Test. Ensure that you have performed the Network Check.
Note: The information on all slides with the title red colored are for Toolwire environment only!
121
vLab Checklist (cont.)

Do not use VPN to access the vLab. Log into Toolwire: - User name is assigned by your Instructor. - Password is assigned by your instructor. Select the appropriate proxy option: - Click Automatic Proxy Detection if your company uses a Proxy server (e.g. you are behind the Avaya firewall). - Click No Proxy (Default) if you do not need to use a Proxy server (e.g. working from home). Use caution enabling/disabling network interfaces. Always exit out of servers gracefully.
Your instructor will provide you the appropriate logins for your lab session.
!
Participant Login
Log in using 5 easy steps: 1.Go to URL: https://dcm.toolwire.com/login_pro/login_pro.jsp?RI D=avaya 2.First-time users must install Citrix ICA Client. 3.Enter user name and password as provided by instructor. 4.Select Automatic Proxy Detection, if needed. 5.Click Login. Notes: I.Click this link to install the Citrix ICA client https://dcm.toolwire.com/download/ica32web.msi II.Click on Before You Begin to find information on the supported platforms and browsers III.Click Connection Test or Having Problems? for self-help or to locate Toolwire customer support contact information, if you are having problems logging into the Virtual Lab.
Participant Login (cont.)

The Citrix client connects you with the remote PC.
124
Participant Login (cont.)

The system should automatically log you on to Windows. If it does not, enter administrator for User name and admin for Password.
125
Remote Desktop
The TOOLBAR The Citrix online plug-in screen displays the desktop of the remote PC that controls the Toolwire session. NOTE: You have logged on to the remote PC that is controlling the Toolwire Labs.
126
Remote Desktop (cont.)

Notice that each desktop icon has been labeled appropriately to help identify the lab environment. The screen on the left shows the desktop icons of the remote PCs in Lab 1 as an example.
Lab 1, G450 Gateway with S8300D Lab 1, G450 Gateway with S8800
127
Enabling/Disabling Network Connections

Right-click My Network Places and select Properties to see the configured Network Connections
128
Enabling/Disabling Network Connections (cont.)

The Network Connections box displays with all the available virtual servers, gateways, customer network, and Toolwire labs in Lab 1 through 3.
129

The Network Connections box displays with all the available virtual servers, gateways, customer networks, and Toolwire labs in lab 4 through 6.
130

Right-click on the network connection you would like to configure and select Enable. Notes:
- Enable only one network connection of a server or gateway at time. - Do not disable the toolwire_lab network connection.
131

After you have finished your work on a component, right-click on the appropriate network connection and select Disable. Notes: - Do not disable the toolwire_lab network connection.
132
Shadowing
Instructor or Participant Shadowing
Shadow screen of user ipt50001
An instructor or student can shadow another account on Toolwire. Simply click on the Shadow User drop-down menu and select the username of the person you wish to shadow. When done, press Control+Tab to stop shadowing.
On-screen Keyboard
The vLab PC uses an English-based keyboard emulation. You have the option of displaying an On-Screen Keyboard if you are not familiar with the English-based keyboard.
134
Clear Console connections

Double-click the clear_console icon to clear a specific console port in the lab environment (in case of malfunction).
135
Lab Exercises Accessing the Virtual Lab

Lab 1 to 6: Perform a Toolwire connection test (slide 121). Perform a Toolwire network check (slide 121). Log in to Toolwire and familiarize yourself with the remote PC (slides 122-135).
Note
The instructor will provide the necessary login credentials.
136 136
End of Day 1
137

ATC00838VEN Day1

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Day 1

Avaya Servers and Gateways Implementation Workshop Course Code: ATC00838VEN

Module 01 Welcome Introduction

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Familiar with uConnect?

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Remember to do the following when trying to speak:

the entire time, in the lower right corner of your window.

or click the Hands-free button

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Technical checks (cont.)

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Technical checks (cont.)

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Technical checks (cont.)

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Technical checks (cont.)

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Technical checks (cont.)

begin tuning your ,microphone.

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Technical checks (cont.)

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Technical checks (cont.)

click Test Silence.

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Technical checks (cont.)

your audio settings by clicking Advanced Settings.

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Observe each attendees role and status (i.e. raise hand)

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uConnect Status (cont.)

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Getting to Know You?

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Questions Before We Begin ?

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Module 02 Course Objectives and Schedule

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Course Objectives (cont.)

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Lab setup system 1 to 3

S8300D Lab 3 G450

S8800 Switch G450

Lab setup system 4 to 6

Switch Switch G650 G650 S8800 S8800

S8300D Lab 5 G450

G650 G650 S8800 S8800

S8300D Lab 6 G450

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Section 2 (with rotation)

Section 3 - System setup for lab 1 to 6

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Lab Setup (cont.)