Delivering Reliable and Quality Power

Delivering Reliable and Quality Power
14 February 2012
1
Copyright Singapore Power Group. All rights reserved.
World Map
Distance Between Saudi Arabia & Singapore 6637.6km hours (flight duration) 8.5
Asia Middle-East
Singapore Island size: 712 sq km East-west: 42km North-south: 23km Population 5 million
Singapore Power Group Assets

Total Assets: S$31.1B
Australia 69% ~ S$21.5B Singapore
Singapore 31% ~ S$9.6B
Australia
Australian Business is a Significant Part of SP

4
Singapore Power
Singapore Power Limited
Singapore Operations
Main Businesses Other Businesses SP Training & Consultancy Company SP Telecommunications Singapore District Cooling (60%) Power Automation (51%) SP AusNet (51%) SPI Management Services (SPIMS) SPI (Australia) Assets Jemena Asset Mgt Co (JAM)
Australia Operations
SP PowerAssets (SPPA)
PowerGas SP PowerGrid (SPPG) SP Services
Asset Company
Management Company
Group Business Profile

Our Focus
Generation Transmission
Distribution
Retail
ELECTRICITY
Singapore
Australia
Production
SPPA SPN
Transmission
SPPA SPN SPIAA

Distribution
SPS
(Billing & Market Support)

Retail
GAS
Singapore Australia SPIAA PGas PGas SPN SPIAA
Our Electricity and Gas T&D

6
Generation
GW h
44,000 42,000 40,000 38,000 36,000 34,000 32,000 30,000 28,000 26,000 24,000 22,000 20,000 18,000 16,000 14,000 12,000 10,000 8,000 6,000 4,000 2,000 0
Electricity Demand (GWh)

34,764 35,922 37,424 37,940 37,974 41,199
33,314
2004
2005
2006
2007
2008
2009
2010
Maximum Demand: 6,494 MW
6 major power generation companies (Generation capacity 10,000
MW) Large reserve margin (60%) Fuel mix: 80% natural gas, 20% fuel oil
7
Singapore T & D Network

400kV Network
230kV Network
66kV Network
22kV and 6.6kV Network
Low Tension Network 400/230 Volts
Low Tension Consumers

1.3 million customers
Maximum demand : 6,494 MW
Electricity Network Assets
Transmission
Distribution
Substations: 104 Transmission Cables: 6,236km Cable Joints: 27,050
Substations: 10,093 Distribution Cables: 23,519km Cable Joints: 233,207
As at 31 Mar 2011
Fully Underground Cable Network
Singapores Network Performance

Time (min)
35
System Average Interruption Duration Index, SAIDI
30
25
SCADA & closed ring operation of 22kV network

33.1
20
15
27.4
Application of Condition Monitoring

10 10.7 7.4 6.2 3.9 5 3.9 3.7 4 3.9 2.2 2 2.2 1.5 0.5 1.2 1.14 0.69 0.3 0.7
91/92 92/93 93/94 94/95 95/96 96/97 97/98 98/99 99/00 00/01 01/02 02/03 03/04 04/05 05/06 06/07 07/08 08/09 09/10 10/11
Continual Improvement in SAIDI
10
International Benchmarking
(mins/cust/year)
Distribution Reliability Index - SAIDI
Source: KEMA Price and Performance Benchmarking Report 2010
11
Singapores Network Performance

0.5
System Average Interruption Frequency Index, SAIFI

0.4
0.3
0.44
0.2
0.31 0.23
0.1
0.17 0.14 0.12 0.11 0.07 0.09
0.1
0.07
0.07
0.05
0.04
0.03
0.01
0.03
0.023
0.007 0.016
0.04
0
91/92 92/93 93/94 94/95 95/96 96/97 97/98 98/99 99/00 00/01 01/02 02/03 03/04 04/05 05/06 06/07 07/08
08/09
09/10 10/11
Continual Improvement in SAIFI
12
International Benchmarking
(Interruptions/cust/year)
Distribution Reliability Index - SAIFI
Source: KEMA Price and Performance Benchmarking Report 2010
13
Number of Incident-Free Days

( FY 05/06 to FY 10/11)
5.5 mths
No. of 150 Incident-free Days

3.7 mths
4.6 mths 4.0 mths 3.7 mths
100
3.1 mths
167 113 93 122 141 112
50
0 FY 05/06 FY 06/07 FY 07/08 FY 08/09 FY 09/10 FY 10/11
15
FY 11/1
14
Grid Charge
15
Industrial Customer
HT Connected at 22kV
Low Price Low Performance Low Price High Performance
Singapore (2006)
SAIDI (mins/cust/year)
Hong Kong (2006)
Tokyo (2006) New York
Low Performance
High Price
High Performance
Source: KEMA Grid Price and Performance Benchmarking Report, 2010
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High Price
The Roles of T&D Companies

Deliver comfort and convenience to customers at affordable tariff rate Powering the economy of the country, state, city served
17
Common Challenges Faced by Most Utilities

Inadequate capital for strengthening the network Mindset problems
18
Inadequate Capital?
Preventing equipment failures will save capital fund

19
Termination Failure Unable to Find the Root Causes
20
Changing The Mindset
Key Challenges: Inherited Culture Historical Experience Perception of Norms Exposure
Unlearning and Relearning
21
21
The People
Quality Workforce:
Dedication Knowledgeable Professionalism Openness Willingness
22
22
Asset Management Objectives

Cost Efficiency Reliability Quality
Asset Management Policies
Network Planning
Engineering & Procurement
Project Implementation
Operation & Maintenance
Renewal
Balance between resources & performance

23
At the Macro Level

Asset Management Strategy
Setting Policies Defining Processes
The People
The Equipment
24
Are we doing things first time right?
25
Network Planning
Planning Guidelines and Criteria
No overloading Available alternative Simple to operate
Other Consideration
Planned Network Redundancy Spare capacity for load growth Flexibility for network expansion
26
26
Network Construction
Quality Management System
Contractor workers registration system Contractor workers training Enforcement for using proper tools
Doing Things First Time Right

No repeating of same known mistakes Root cause analysis Information sharing and education
Five Years Warranty
27
Evolution of Maintenance Practices

Historical
Post-Fault Repairs
Preventive
Predictive
Condition-Based
New Approach
28
Condition-Based Maintenance
29
Maintenance Policy
Adoption of Condition-based Maintenance Regime
Combination of scheduled
periodic and condition-based

Time-based Maintenance OEM Recommendation Leverage condition results to fine-tune maintenance cycles maintenance
30
Network Health Screening
Condition Monitoring Systems

Thermal Scanning Dissolved Gas Analysis Oil Pressure Monitoring Distributed Temperature Sensing
What they detect

Overheating Abnormal oil contents Low pressure Hot spots
Applied to
Equipment Equipment & cables Cables Cables
Oscillating Wave Test System

Partial Discharge Monitoring Operating Mechanism Monitoring
Low insulation
Minute current leakage Abnormal operation
Cables
Equipment & cables Equipment
31
Condition Dashboard for 230kV Cable Joints
Oil Sampling at Cable Joint
Dissolved Gas Analysis
32
Cable Oil Pressure Monitoring System
Keeping underground cables healthy
33
Security & Operation Surveillance
Keeping close watch on vital Installations
34
Network Failures Averted

Network FY 01/02 FY 02/03 FY 03/04 FY 04/05 FY 05/06 FY 06/07 FY 07/08 FY 08/09 FY 09/10 FY 10/11 FY 11/12 Total
400kV
11
230kV
10
51
66kV
13
11
56
22kV
27
11
23
31
36
45
11
15
15
40
24
278
6.6kV
41
39
34
39
14
23
31
16
246
Total
30
23
67
80
55
93
69
43
55
81
46
642*
*Up to 31 Dec 2011

35
Condition Monitoring on Underground Cables

Journey of OWTS 2007 22kV & 6.6kV Cables Successfully averted 132 potential cable failures 2008 66kV Cables 2009 230kV Cables Worlds first test
Copyright Singapore Power Group. All rights reserved. Copyright Singapore Power Ltd. All rights reserved.
Oscillating Waveform Testing Fleet
36
Benefits of Condition Monitoring

Higher Reliability of Network Cost Savings
Condition Monitoring More Effective Maintenance Policy Safer Working Environment
Learning will form basis for a long-term Condition Monitoring program
37
Benefits of Condition Monitoring for Asset Management

Preserving reliability and quality of supply
Less faults to weaken network Short downtime
Rectification cost is much cheaper than repair cost

Evidence of root cause not destroyed
38
Network Asset Management Process

Doers
Assets
Online Equipment & Cables Manual
Detection
Current leakage High temperature Low pressure Dissolved gases Gas quality Manual Download
Data Management Data Transmission

Optical Fibre Network Expert System Man-machine Interface
Reliability & Quality Enhancement

Repair Replacement Review monitoring programme Review maintenance Review design Decision
Specialist Diagnosis
Trending Analysis
Thinkers
Thinkers & Doers working closely together
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Network Asset Management System

High Quality
Customers
Low Price
Reduce Failures Condition Monitoring Programme
Optimise Costs Condition-Based Maintenance Programme
Network Asset Management
Condition Monitoring
40
41
Fast Response and Customer Satisfaction
42
Commitment to Customers
Fast response
12.5 kVA generator set
43
Mobile Generators
44
Important Message to Customers
45
Constant Update to Customers
Supply Restored
Outage in progress
46
Special Arrangements for Customers
Portable Lighting
Small generator set
Serving Customer with a Heart
47
Customer Relations
Customer Manager Programme Power Quality Advisory Panel
Power Quality Interest Groups

Knowledge Sharing with Customers E-Bulletin POWERCONNECT
Customer Satisfaction Survey
48
Customer Manager Programme
49
Power Quality Advisor Panel
50
Power Quality Interest Groups

Semiconductor Petrochemical Pharmaceutical
Essential Services Finance & Banking
51
Knowledge Sharing with Customers
Working together to improve Power Quality
52
PowerConnect
53
Annual Customer Satisfaction Survey

2010 2009
8.6 8.6 8.4 8.3 8.1 7.5 6.6
2008
2007
2006
2005 2004
0.00
2.00
Very Poor
4.00
Poor
6.00
Average
8.00
Good
10.00
Very Good
54
Customer-Centric Service
Past
Network Planning Customers Engineering Design Network Development Maintenance & Operation
Electricity Supply Chain Electricity Supply Ring
Present
Our work Our performance Our service

Customers
Engage customers through customer managers
55
Holistic & Systemic Approach

Network Planning & Design
Asset Management Quality Management
Industrial/ Commercial/ Residential & VIP Customers
Network Operations & Maintenance

Risk Management
Network Creation
56
Structure
People
The Critical Success Factors Policies Processes
Systems
57
Our Technology Applications

Wide Range of Applications
Remote control Remote status monitoring Remote measurement Remote CCTV Remote meter reading Security surveillance system Authorized fire alarm monitoring centre Mobile phone authentication for access control Fleet management system
ExpertSystem
1 2 4 5 7 8 * 8 3 6 9 #
IPPhone
Equipment
ISOS Substation
Substation
IES
Substation
PDM
1 2 4 5 7 8 * 8
3 6 9 #
IPPhone RTU IndustrialPC IndustrialPC RTU
COP
SCM Video
Substation PDM
ISOSS
DVR IES
BACS CONTROLLER
Communications Network
NetworkMangement
Cable Substation
COP
NMS-I RTU
1 2 3
IPPhone
Equipment
NMS-II
4 5 6 7 8 9 * 8 #
Substation Sub Station IPPhone HMI SCM
1 2 3 4 5 6 7 8 9 * 8 #
Communication Network
Elements for Smart Grid and ECO City Application
58
Managing the Transmission and Distribution Business
An Art or A Science
59
Reliability and Quality Roadmap

Condition Monitoring Programme Condition Based Quality Maintenance Programme Management System
Systemized Contingency Operation Plan
Asset Replacement Programme
Prevention Containment
Operational Readiness and Fast Response Business Continuity Management
Asset Security and Protection
Reliability & Quality - Power Delivery

Generators Mobilisation
Network Protection System
Remote Control and Monitoring Capability
Systemized Contingency Operation Plan
60
Sharing SPs Expertise Overseas
CESC Limited, India
2010 Shanghai World Expo
2008 Beijing Olympics
2010 Guangzhou Asian Games World Cup 2010 Johannesburg, South Africa
Help Others to Make Dreams Come True

61
Modes of Co-operation
Sharing of knowledge and experience at Utilities Companies Skills transfer for condition monitoring Singapore as the Training Centre for potential leaders and engineers
Seeing is Believing
62
See You in Singapore
Tan Teck Lee

teckleetan@singaporepower.com.sg Telephone: (+65) 63788849
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Delivering Reliable and Quality Power

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Delivering Reliable and Quality Power

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Delivering Reliable and Quality Power

Copyright Singapore Power Group. All rights reserved.

Copyright Singapore Power Group. All rights reserved.

Singapore Power Group Assets

Australia 69% ~ S$21.5B Singapore

Singapore 31% ~ S$9.6B

Australian Business is a Significant Part of SP

Copyright Singapore Power Group. All rights reserved.

Group Business Profile

SPPA SPN SPIAA

(Billing & Market Support)

Our Electricity and Gas T&D

Electricity Demand (GWh)

Maximum Demand: 6,494 MW

6 major power generation companies (Generation capacity 10,000

Singapore T & D Network

22kV and 6.6kV Network

Low Tension Network 400/230 Volts

Low Tension Consumers

1.3 million customers

Maximum demand : 6,494 MW

Electricity Network Assets

Substations: 104 Transmission Cables: 6,236km Cable Joints: 27,050

Substations: 10,093 Distribution Cables: 23,519km Cable Joints: 233,207

Copyright Singapore Power Group. All rights reserved.

Fully Underground Cable Network

Singapores Network Performance

System Average Interruption Duration Index, SAIDI

SCADA & closed ring operation of 22kV network

Application of Condition Monitoring

Copyright Singapore Power Group. All rights reserved.

Continual Improvement in SAIDI

Distribution Reliability Index - SAIDI

Copyright Singapore Power Group. All rights reserved.

Source: KEMA Price and Performance Benchmarking Report 2010

Singapores Network Performance

System Average Interruption Frequency Index, SAIFI

Copyright Singapore Power Group. All rights reserved.

Continual Improvement in SAIFI

Distribution Reliability Index - SAIFI

Copyright Singapore Power Group. All rights reserved.

Source: KEMA Price and Performance Benchmarking Report 2010

Number of Incident-Free Days

No. of 150 Incident-free Days

4.6 mths 4.0 mths 3.7 mths

167 113 93 122 141 112

0 FY 05/06 FY 06/07 FY 07/08 FY 08/09 FY 09/10 FY 10/11

Copyright Singapore Power Group. All rights reserved.

Copyright Singapore Power Group. All rights reserved.

Tokyo (2006) New York

The Roles of T&D Companies

Copyright Singapore Power Group. All rights reserved.

Common Challenges Faced by Most Utilities

Copyright Singapore Power Group. All rights reserved.

Preventing equipment failures will save capital fund

Termination Failure Unable to Find the Root Causes

Copyright Singapore Power Group. All rights reserved.

Changing The Mindset

Key Challenges: Inherited Culture Historical Experience Perception of Norms Exposure

Copyright Singapore Power Group. All rights reserved.

Unlearning and Relearning

Asset Management Objectives

Asset Management Policies